How not to conduct a consultation – and why asking the public is not always such a great idea


Agnes Batory & Sara Svensson at Policy and Politics: “Involving people in policy-making is generally a good thing. Policy-makers themselves often pay at least lip-service to the importance of giving citizens a say. In the academic literature, participatory governance has been, with some exaggeration, almost universally hailed as a panacea to all ills in Western democracies. In particular, it is advocated as a way to remedy the alienation of voters from politicians who seem to be oblivious to the concerns of the common man and woman, with an ensuing decline in public trust in government. Representation by political parties is ridden with problems, so the argument goes, and in any case it is overly focused on the act of voting in elections – a one-off event once every few years which limits citizens’ ability to control the policy agenda. On the other hand, various forms of public participation are expected to educate citizens, help develop a civic culture, and boost the legitimacy of decision-making. Consequently, practices to ensure that citizens can provide direct input into policy-making are to be welcomed on both pragmatic and normative grounds.  

I do not disagree with these generally positive expectations. However, the main objective of my recent article in Policy and Politics, co-authored with Sara Svensson, is to inject a dose of healthy scepticism into the debate or, more precisely, to show that there are circumstances in which public consultations will achieve anything but greater legitimacy and better policy-outcomes. We do this partly by discussing the more questionable assumptions in the participatory governance literature, and partly by examining a recent, glaring example of the misuse, and abuse, of popular input….(More)”.