Government opens up: 10k active government users on GitHub


GitHub: “In the summer of 2009, The New York Senate was the first government organization to post code to GitHub, and that fall, Washington DC quickly followed suit. By 2011, cities like Miami, Chicago, and New York; Australian, Canadian, and British government initiatives like Gov.uk; and US Federal agencies like the Federal Communications Commission, General Services Administration, NASA, and Consumer Financial Protection Bureau were all coding in the open as they began to reimagine government for the 21st century.
Fast forward to just last year: The White House Open Data Policy is published as a collaborative, living document, San Francisco laws are now forkable, and government agencies are accepting pull requests from every day developers.
This is all part of a larger trend towards government adopting open source practices and workflows — a trend that spans not only software, but data, and policy as well — and the movement shows no signs of slowing, with government usage on GitHub nearly tripling in the past year, to exceed 10,000 active government users today.

How government uses GitHub

When government works in the open, it acknowledges the idea that government is the world’s largest and longest-running open source project. Open data efforts, efforts like the City of Philadelphia’s open flu shot spec, release machine-readable data in open, immediately consumable formats, inviting feedback (and corrections) from the general public, and fundamentally exposing who made what change when, a necessary check on democracy.
Unlike the private sector, however, where open sourcing the “secret sauce” may hurt the bottom line, with government, we’re all on the same team. With the exception of say, football, Illinois and Wisconsin don’t compete with one another, nor are the types of challenges they face unique. Shared code prevents reinventing the wheel and helps taxpayer dollars go further, with efforts like the White House’s recently released Digital Services Playbook, an effort which invites every day citizens to play a role in making government better, one commit at a time.
However, not all government code is open source. We see that adopting these open source workflows for open collaboration within an agency (or with outside contractors) similarly breaks down bureaucratic walls, and gives like-minded teams the opportunity to work together on common challenges.

Government Today

It’s hard to believe that what started with a single repository just five years ago, has blossomed into a movement where today, more than 10,000 government employees use GitHub to collaborate on code, data, and policy each day….
You can learn more about GitHub in government at government.github.com, and if you’re a government employee, be sure to join our semi-private peer group to learn best practices for collaborating on software, data, and policy in the open.”

City Service Development Kit (CitySDK)


What is CitySDK?: “Helping cities to open their data and giving developers the tools they need, the CitySDK aims for a step change in how to deliver services in urban environments. With governments around the world looking at open data as a kick start for their economies, CitySDK provides better and easier ways for the cities throughout the Europe to release their data in a format that is easy for the developers to re-use.
Taking the best practices around the world the project will foresee the development of a toolkit – CitySDK v1.0 – that can be used by any city looking to create a sustainable infrastructure of “city apps”.
Piloting the CitySDK
The Project focuses on three Pilot domains: Smart Participation, Smart Mobility and Smart Tourism. Within each of the three domains, a large-scale Lead Pilot is carried out in one city. The experiences of the Lead Pilot will be applied in the Replication Pilots in other Partner cities.
Funding
CitySDK is a 6.8 million Euro project, part funded by the European Commission. It is a Pilot Type B within the ICT Policy Support Programme of the Competitiveness and Framework Programme. It runs from January 2012-October 2014.”

Public Innovation through Collaboration and Design


New book edited by Christopher Ansell, and Jacob Torfing: “While innovation has long been a major topic of research and scholarly interest for the private sector, it is still an emerging theme in the field of public management. While ‘results-oriented’ public management may be here to stay, scholars and practitioners are now shifting their attention to the process of management and to how the public sector can create ‘value’.

One of the urgent needs addressed by this book is a better specification of the institutional and political requirements for sustaining a robust vision of public innovation, through the key dimensions of collaboration, creative problem-solving, and design. This book brings together empirical studies drawn from Europe, the USA and the antipodes to show how these dimensions are important features of public sector innovation in many Western democracies with different conditions and traditions.
This volume provides insights for practitioners who are interested in developing an innovation strategy for their city, agency, or administration and will be essential reading for scholars, practitioners and students in the field of public policy and public administration.
Contents:

1. Collaboration and Design: New Tools for Public Innovation (Christopher Ansell and Jacob Torfing) 2. Necessity as the Mother of Reinvention: Discourses of Innovation in Local Government (Steven Griggs and Helen Sullivan) 3. Reconstructing Bureaucracy for Service Innovation in the Governance Era (Robert Agranoff) 4. The Complexity of Governance: Challenges for Public Sector Innovation (Susanne Boch Waldorff, Lone Søderkvist Kristensen, and Betina Vind Ebbesen) 5. The Impact of Collaboration on Innovative Projects: A Study of Dutch Water Management (Nanny Bressers) 6. Understanding Innovative Regional Collaboration: Metagovernance and Boundary Objects as Mechanisms (Stig Montin, Magnus Johansson Joakim Forsemalm) 7. The Importance of Joint Schemas and Brokers in Promoting Collaboration for Innovation (Barbara Gray and Hong Ren) 8. Collaborative Networks and Innovation: The Negotiation-Management Nexus (Robyn Keast and Jennifer Waterhouse) 9. Innovative Leadership Through Networks (Katrien Termeer and Sibout Nooteboom) 10. Designing Collaborative Policy Innovation: Lessons from a Danish Municipality (Annika Agger and Eva Sørensen) 11. Design Attitude as an Innovation Catalyst (Christian Bason) 12. Collaborating on Design – Designing Collaboration (Christopher Ansell and Jacob Torfing)

The city as living labortory: A playground for the innovative development of smart city applications


Paper by Veeckman, Carina and van der Graaf, Shenja: “Nowadays the smart-city concept is shifting from a top-down, mere technological approach towards bottom-up processes that are based on the participation of creative citizens, research organisations and companies. Here, the city acts as an urban innovation ecosystem in which smart applications, open government data and new modes of participation are fostering innovation in the city. However, detailed analyses on how to manage smart city initiatives as well as descriptions of underlying challenges and barriers seem still scarce. Therefore, this paper investigates four, collaborative smart city initiatives in Europe to learn how cities can optimize the citizen’s involvement in the context of open innovation. The analytical framework focuses on the innovation ecosystem and the civic capacities to engage in the public domain. Findings show that public service delivery can be co-designed between the city and citizens, if different toolkits aligned with the specific capacities and skills of the users are provided. By providing the right tools, even ordinary citizens can take a much more active role in the evolution of their cities and generate solutions from which both the city and everyday urban life can possibly benefit.”

Reality Mining: Using Big Data to Engineer a Better World


New book by Nathan Eagle and Kate Greene : “Big Data is made up of lots of little data: numbers entered into cell phones, addresses entered into GPS devices, visits to websites, online purchases, ATM transactions, and any other activity that leaves a digital trail. Although the abuse of Big Data—surveillance, spying, hacking—has made headlines, it shouldn’t overshadow the abundant positive applications of Big Data. In Reality Mining, Nathan Eagle and Kate Greene cut through the hype and the headlines to explore the positive potential of Big Data, showing the ways in which the analysis of Big Data (“Reality Mining”) can be used to improve human systems as varied as political polling and disease tracking, while considering user privacy.

Eagle, a recognized expert in the field, and Greene, an experienced technology journalist, describe Reality Mining at five different levels: the individual, the neighborhood and organization, the city, the nation, and the world. For each level, they first offer a nontechnical explanation of data collection methods and then describe applications and systems that have been or could be built. These include a mobile app that helps smokers quit smoking; a workplace “knowledge system”; the use of GPS, Wi-Fi, and mobile phone data to manage and predict traffic flows; and the analysis of social media to track the spread of disease. Eagle and Greene argue that Big Data, used respectfully and responsibly, can help people live better, healthier, and happier lives.”

How you can help build a more agile government


at GovFresh: “Earlier this year, I began doing research work with CivicActions on agile development in government — who was doing it, how and what the needs were to successfully get it deployed.
After the Healthcare.gov launch mishaps, calls for agile practices as the panacea to all of government IT woes reached a high. While agile as the ultimate solution oversimplifies the issue, we’ve evolved as a profession (both software development and public service) that moving towards an iterative approach to operations is the way of the future.
My own formal introduction with agile began with my work with CivicActions, so the research coincided with an introductory immersion into how government is using it. Having been involved with startups for the past 15 years, iterative development is the norm, however, the layer of project management processes has forced me to be a better professional overall.
What I’ve found through many discussions and interviews is that you can’t just snap your fingers and execute agile within the framework of government bureaucracy. There are a number of issues — from procurement to project management training to executive-level commitment to organizational-wide culture change — that hinder its adoption. For IT, launching a new website or app is this easy part. Changing IT operational processes and culture is often overlooked or avoided, especially for a short-term executive, because they reach into the granular organizational challenges most people don’t want to bother with.
After talking with a number of agile government and private sector practitioners, it was clear there was enthusiasm around how it could be applied to fundamentally change the way government works. Beyond just execution from professional project management professionals, everyone I spoke with talked about how deploying agile gives them a stronger sense of public service.
What came from these discussions is the desire to have a stronger community of practitioners and those interested in deploying it to better support one another.
To meet that need, a group of federal, state, local government and private sector professionals have formed Agile for Gov, a “community-powered network of agile government professionals.”…

The Emergence of Government Innovation Teams


Hollie Russon Gilman at TechTank: “A new global currency is emerging.  Governments understand that people at home and abroad evaluate them based on how they use technology and innovative approaches in their service delivery and citizen engagement.  This raises opportunities, and critical questions about the role of innovation in 21st century governance.
Bloomberg Philanthropies and Nesta, the UK’s Innovation foundation, recently released a global report highlighting 20 government innovation teams.  Importantly, the study included teams that were established and funded by all levels of government (city, regional and national), and aims to find creative solutions to seemingly intractable solutions. This report features 20 teams across six continents and features some basic principles and commonalities that are instructive for all types of innovators, inside and outside, of government.
Using Government to Locally Engage
One of the challenges of representational democracy is that elected officials and government officials spend time in bureaucracies isolated from the very people they aim to serve.  Perhaps there can be different models.  For example, Seoul’s Innovation Bureau is engaging citizens to re-design and re-imagine public services.  Seoul is dedicated to becoming a Sharing City; including Tool Kit Centers where citizens can borrow machinery they would rarely use that would also benefit the whole community. This approach puts citizens at the center of their communities and leverages government to work for the people…
As I’ve outlined in a earlier TechTank post, there are institutional constraints for governments to try the unknown.  There are potential electoral costs, greater disillusionment, and gaps in vital service delivery. Yet, despite all of these barriers there are a variety of promising tools. For example, Finland has Sitra, an Innovation fund, whose mission is to foster experimentation to transform a diverse set of policy issues including sustainable energy and healthcare. Sitra invests in both the practical research and experiments to further public sector issues as well as invest in early stage companies.
We need a deeper understanding of the opportunities, and challenges, of innovation in government.    Luckily there are many researchers, think-tanks, and organizations beginning analysis.  For example, Professor and Associate Dean Anita McGahan, of the Rotman School of Management at the University of Toronto, calls for a more strategic approach toward understanding the use of innovation, including big data, in the public sector…”

Opportunities for strengthening open meetings with open data


at the Sunlight Foundation Blog: “Governments aren’t alone in thinking about how open data can help improve the open meetings process. There are an increasing number of tools governments can use to help bolster open meetings with open data. From making public records generated by meetings more easily accessible and reusable online to inviting the public to participate in the decision-making process from wherever they may be, these tools allow governments to upgrade open meetings for the opportunities and demands of the 21st Century.
Improving open meetings with open data may involve taking advantage of simple solutions already freely available online, developing new tools within government, using open-source tools, or investing in new software, but it can all help serve the same goal: bringing more information online where it’s easily accessible to the public….
It’s not just about making open meetings more accessible, either. More communities are thinking about how they can bring government to the people. Open meetings are typically held in government-designated buildings at specified times, but are those locations and times truly accessible for most of the public or for those who may be most directly impacted by what’s being discussed?
Technology presents opportunities for governments to engage with the public outside of regularly scheduled meetings. Tools like Speakup and Textizen, for example, are being used to increase public participation in the general decision-making process. A continually increasing array of toolsprovidenewways for government and the public to identify issues, share ideas, and work toward solutions, even outside of open meetings. Boston, for example, took an innovative approach to this issue with its City Hall To Go truck and other efforts, bringing government services to locations around the city rather than requiring people to come to a government building…”

Fifteen open data insights


Tim Davies from ODRN: “…below are the 15 points from the three-page briefing version, and you can find a full write-up of these points for download. You can also find reports from all the individual project partners, including a collection of quick-read research posters over on the Open Data Research Network website.

15 insights into open data supply, use and impacts

(1) There are many gaps to overcome before open data availability, can lead to widespread effective use and impact. Open data can lead to change through a ‘domino effect’, or by creating ripples of change that gradually spread out. However, often many of the key ‘domino pieces’ are missing, and local political contexts limit the reach of ripples. Poor data quality, low connectivity, scarce technical skills, weak legal frameworks and political barriers may all prevent open data triggering sustainable change. Attentiveness to all the components of open data impact is needed when designing interventions.
(2) There is a frequent mismatch between open data supply and demand in developing countries. Counting datasets is a poor way of assessing the quality of an open data initiative. The datasets published on portals are often the datasets that are easiest to publish, not the datasets most in demand. Politically sensitive datasets are particularly unlikely to be published without civil society pressure. Sometimes the gap is on the demand side – as potential open data users often do not articulate demands for key datasets.
(3) Open data initiatives can create new spaces for civil society to pursue government accountability and effectiveness. The conversation around transparency and accountability that ideas of open data can support is as important as the datasets in some developing countries.
(4) Working on open data projects can change how government creates, prepares and uses its own data. The motivations behind an open data initiative shape how government uses the data itself. Civil society and entrepreneurs interacting with government through open data projects can help shape government data practices. This makes it important to consider which intermediaries gain insider roles shaping data supply.
(5) Intermediaries are vital to both the supply and the use of open data. Not all data needed for governance in developing countries comes from government. Intermediaries can create data, articulate demands for data, and help translate open data visions from political leaders into effective implementations. Traditional local intermediaries are an important source of information, in particular because they are trusted parties.
(6) Digital divides create data divides in both the supply and use of data. In some developing countries key data is not digitised, or a lack of technical staff has left data management patchy and inconsistent. Where Internet access is scarce, few citizens can have direct access to data or services built with it. Full access is needed for full empowerment, but offline intermediaries, including journalists and community radio stations, also play a vital role in bridging the gaps between data and citizens.
(7) Where information is already available and used, the shift to open data involves data evolution rather than data revolution. Many NGOs and intermediaries already access the information which is now becoming available as data. Capacity building should start from existing information and data practices in organisations, and should look for the step-by-step gains to be made from a data-driven approach.
(8) Officials’ fears about the integrity of data are a barrier to more machine-readable data being made available. The publication of data as PDF or in scanned copies is often down to a misunderstanding of how open data works. Only copies can be changed, and originals can be kept authoritative. Helping officials understand this may help increase the supply of data.
(9) Very few datasets are clearly openly licensed, and there is low understanding of what open licenses entail. There are mixed opinions on the importance of a focus on licensing in different contexts. Clear licenses are important to building a global commons of interoperable data, but may be less relevant to particular uses of data on the ground. In many countries wider conversation about licensing are yet to take place.
(10) Privacy issues are not on the radar of most developing country open data projects, although commercial confidentiality does arise as a reason preventing greater data transparency. Much state held data is collected either from citizens or from companies. Few countries in the ODDC study have weak or absent privacy laws and frameworks, yet participants in the studies raised few personal privacy considerations. By contrast, a lack of clarity, and officials’ concerns, about potential breaches of commercial confidentiality when sharing data gathered from firms was a barrier to opening data.
(11) There is more to open data than policies and portals. Whilst central open data portals act as a visible symbol of open data initiatives, a focus on portal building can distract attention from wider reforms. Open data elements can also be built on existing data sharing practices, and data made available through the locations where citizens, NGOs are businesses already go to access information.
(12) Open data advocacy should be aware of, and build upon, existing policy foundations in specific countries and sectors. Sectoral transparency policies for local government, budget and energy industry regulation, amongst others, could all have open data requirements and standards attached, drawing on existing mechanisms to secure sustainable supplies of relevant open data in developing countries. In addition, open data conversations could help make existing data collection and disclosure requirements fit better with the information and data demands of citizens.
(13) Open data is not just a central government issue: local government data, city data, and data from the judicial and legislative branches are all important. Many open data projects focus on the national level, and only on the executive branch. However, local government is closer to citizens, urban areas bring together many of the key ingredients for successful open data initiatives, and transparency in other branches of government is important to secure citizens democratic rights.
(14) Flexibility is needed in the application of definitions of open data to allow locally relevant and effective open data debates and advocacy to emerge. Open data is made up of various elements, including proactive publication, machine-readability and permissions to re-use. Countries at different stages of open data development may choose to focus on one or more of these, but recognising that adopting all elements at once could hinder progress. It is important to find ways to both define open data clearly, and to avoid a reductive debate that does not recognise progressive steps towards greater openness.
(15) There are many different models for an open data initiative: including top-down, bottom-up and sector-specific. Initiatives may also be state-led, civil society-led and entrepreneur-led in their goals and how they are implemented – with consequences for the resources and models required to make them sustainable. There is no one-size-fits-all approach to open data. More experimentation, evaluation and shared learning on the components, partners and processes for putting open data ideas into practice must be a priority for all who want to see a world where open-by-default data drives real social, political and economic change.
You can read more about each of these points in the full report.”

The Responsive City: Engaging Communities Through Data-Smart Governance


New book by Stephen Goldsmith, and Susan P. Crawford: “The Responsive City: Engaging Communities Through Data-Smart Governance. The Responsive City is a guide to civic engagement and governance in the digital age that will help leaders link important breakthroughs in about technology and big data analytics with age-old lessons of small-group community input to create more agile, competitive, and economically resilient cities. Featuring vivid case-studies highlighting the work of individuals in New York, Boston, Rio de Janeiro, Stockholm, Indiana, and Chicago, the book provides a compelling model for the future of cities and states. The authors demonstrate how digital innovations will drive a virtuous cycle of responsiveness centered on “empowerment” : 1) empowering public employees with tools to both power their performance and to help them connect more personally to those they service, 2) empowering constituents to see and understand problems and opportunities faced by cities so that they can better engage in the life of their communities, and 3) empowering leaders to drive towards their missions and address the grand challenges confronting cities by harnessing the predictive power of cross-government Big Data, the book will help mayors, chief technology officers, city administrators, agency directors, civic groups and nonprofit leaders break out of current paradigms in order to collectively address civic problems. Co-authored by Stephen Goldsmith, former Mayor of Indianapolis, and current Director of the Innovations in Government Program at the Harvard Kennedy School and Susan Crawford, co-director of Harvard’s Berkman Center for Internet and Society.

The Responsive City highlights the ways in which leadership, empowered government employees, thoughtful citizens, and 21st century technology can combine to improve government operations and strengthen civic trust. It provides actionable advice while exploring topics like:

  • Visualizing service delivery and predicting improvement
  • Making the work of government employees more meaningful
  • Amplification and coordination of focused citizen engagement
  • Big Data in big cities – stories of surprising successes and enormous potential”