Paper by Sukumar Ganapatiand Christopher G. Reddick in Public Performance & Management Review: “The extent to which U. S. municipal governments have adopted open e-government initiatives is examined through a survey and interviews with chief administrative officers (CAOs) along the three dimensions of open government: transparency, participation, and collaboration. A very high share of CAOs reported satisfaction with implementing open government overall. A majority indicated achievement along each of the open government dimensions. Whereas the CAOs had a significantly positive view of collaboration, their view on challenges was negatively significant for achievement and satisfaction with open government. The interviews indicated that the CAOs do not view open government as a fad and place it high on their respective agendas.”
Charities Try New Ways to Test Ideas Quickly and Polish Them Later
Ben Gose in the Chronicle of Philanthropy: “A year ago, a division of TechSoup Global began working on an app to allow donors to buy a hotel room for victims of domestic violence when no other shelter is available. Now that app is a finalist in a competition run by a foundation that combats human trafficking—and a win could mean a grant worth several hundred thousand dollars. The app’s evolution—adding a focus on sex slaves to the initial emphasis on domestic violence—was hardly accidental.
Caravan Studios, the TechSoup division that created the app, has embraced a new management approach popular in Silicon Valley known as “lean start-up.”
The principles, which are increasingly popular among nonprofits, emphasize experimentation over long-term planning and urge groups to get products and services out to clients as early as possible so the organizations can learn from feedback and make changes.
When the app, known as SafeNight, was still early in the design phase, Caravan posted details about the project on its website, including applications for grants that Caravan had not yet received. In lean-start-up lingo, Caravan put out a “minimal viable product” and hoped for feedback that would lead to a better app.
Caravan soon heard from antitrafficking organizations, which were interested in the same kind of service. Caravan eventually teamed up with the Polaris Project and the State of New Jersey, which were working on a similar app, to jointly create an app for the final round of the antitrafficking contest. Humanity United, the foundation sponsoring the contest, plans to award $1.8-million to as many as three winners later this month.
Marnie Webb, CEO of Caravan, which is building an array of apps designed to curb social problems, says lean-start-up principles help Caravan work faster and meet real needs.
“The central idea is that any product that we develop will get better if it lives as much of its life as possible outside of our office,” Ms. Webb says. “If we had kept SafeNight inside and polished it and polished it, it would have been super hard to bring on a partner because we would have invested too much.”….
Nonprofits developing new tech tools are among the biggest users of lean-start-up ideas.
Upwell, an ocean-conservation organization founded in 2011, scans the web for lively ocean-related discussions and then pushes to turn them into full-fledged movements through social-media campaigns.
Lean principles urge groups to steer clear of “vanity metrics,” such as site visits, that may sound impressive but don’t reveal much. Upwell tracks only one number—“social mentions”—the much smaller group of people who actually say something about an issue online.
After identifying a hot topic, Upwell tries to assemble a social-media strategy within 24 hours—what it calls a “minimum viable campaign.”
“We do the least amount of work to get something out the door that will get results and information,” says Rachel Dearborn, Upwell’s campaign director.
Campaigns that don’t catch on are quickly scrapped. But campaigns that do catch on get more time, energy, and money from Upwell.
After Hurricane Sandy, in 2012, a prominent writer on ocean issues and others began pushing the idea that revitalizing the oyster beds near New York City could help protect the shore from future storm surges. Upwell’s “I (Oyster) New York” campaign featured a catchy logo and led to an even bigger spike in attention.
‘Build-Measure-Learn’
Some organizations that could hardly be called start-ups are also using lean principles. GuideStar, the 20-year-old aggregator of financial information about charities, is using the lean approach to develop tools more quickly that meet the needs of its users.
The lean process promotes short “build-measure-learn” cycles, in which a group frequently updates a product or service based on what it hears from its customers.
GuideStar and the Nonprofit Finance Fund have developed a tool called Financial Scan that allows charities to see how they compare with similar groups on various financial measures, such as their mix of earned revenue and grant funds.
When it analyzed who was using the tool, GuideStar found heavy interest from both foundations and accounting firms, says Evan Paul, GuideStar’s senior director of products and marketing.
In the future, he says, GuideStar may create three versions of Financial Scan to meet the distinct interests of charities, foundations, and accountants.
“We want to get more specific about how people are using our data to make decisions so that we can help make those decisions better and faster,” Mr. Paul says….
Lean Start-Up: a Glossary of Terms for a Hot New Management Approach
Build-Measure-Learn
Instead of spending considerable time developing a product or service for a big rollout, organizations should consider using a continuous feedback loop: “build” a program or service, even if it is not fully fleshed out; “measure” how clients are affected; and “learn” by improving the program or going in a new direction. Repeat the cycle.
Minimum Viable Product
An early version of a product or service that may be lacking some features. This approach allows an organization to obtain feedback from clients and quickly determine the usefulness of a product or service and how to improve it.
Get Out of the Building
To determine whether a product or service is needed, talk to clients and share your ideas with them before investing heavily.
A/B Testing
Create two versions of a product or service, show them to different groups, and see which performs best.
Failing Fast
By quickly realizing that a product or service isn’t viable, organizations save time and money and gain valuable information for their next effort.
Pivot
Making a significant change in strategy when the early testing of a minimum viable product shows that the product or service isn’t working or isn’t needed.
Vanity Metrics
Measures that seem to provide a favorable picture but don’t accurately capture the impact of a product. An example might be a tally of website page views. A more meaningful measure—or an “actionable metric,” in the lean lexicon—might be the number of active users of an online service.
Sources: The Lean Startup, by Eric Ries; The Ultimate Dictionary of Lean for Social Good, a publication by Lean Impact”
Statistics and Open Data: Harvesting unused knowledge, empowering citizens and improving public services
House of Commons Public Administration Committee (Tenth Report):
“1. Open data is playing an increasingly important role in Government and society. It is data that is accessible to all, free of restrictions on use or redistribution and also digital and machine-readable so that it can be combined with other data, and thereby made more useful. This report looks at how the vast amounts of data generated by central and local Government can be used in open ways to improve accountability, make Government work better and strengthen the economy.
2. In this inquiry, we examined progress against a series of major government policy announcements on open data in recent years, and considered the prospects for further development. We heard of government open data initiatives going back some years, including the decision in 2009 to release some Ordnance Survey (OS) data as open data, and the Public Sector Mapping Agreement (PSMA) which makes OS data available for free to the public sector. The 2012 Open Data White Paper ‘Unleashing the Potential’ says that transparency through open data is “at the heart” of the Government’s agenda and that opening up would “foster innovation and reform public services”. In 2013 the report of the independently-chaired review by Stephan Shakespeare, Chief Executive of the market research and polling company YouGov, of the use, re-use, funding and regulation of Public Sector Information urged Government to move fast to make use of data. He criticised traditional public service attitudes to data before setting out his vision:
-
- To paraphrase the great retailer Sir Terry Leahy, to run an enterprise without data is like driving by night with no headlights. And yet that is what Government often does. It has a strong institutional tendency to proceed by hunch, or prejudice, or by the easy option. So the new world of data is good for government, good for business, and above all good for citizens. Imagine if we could combine all the data we produce on education and health, tax and spending, work and productivity, and use that to enhance the myriad decisions which define our future; well, we can, right now. And Britain can be first to make it happen for real.
3. This was followed by publication in October 2013 of a National Action Plan which sets out the Government’s view of the economic potential of open data as well as its aspirations for greater transparency.
4. This inquiry is part of our wider programme of work on statistics and their use in Government. A full description of the studies is set out under the heading “Statistics” in the inquiries section of our website, which can be found at www.parliament.uk/pasc. For this inquiry we received 30 pieces of written evidence and took oral evidence from 12 witnesses. We are grateful to all those who have provided evidence and to our Specialist Adviser on statistics, Simon Briscoe, for his assistance with this inquiry.”
Table of Contents:
Summary
1 Introduction
2 Improving accountability through open data
3 Open Data and Economic Growth
4 Improving Government through open data
5 Moving faster to make a reality of open data
6 A strategic approach to open data?
Conclusion
Conclusions and recommendations
New Field Guide Explores Open Data Innovations in Disaster Risk and Resilience
Worldbank: “From Indonesia to Bangladesh to Nepal, community members armed with smartphones and GPS systems are contributing to some of the most extensive and versatile maps ever created, helping inform policy and better prepare their communities for disaster risk.
In Jakarta, more than 500 community members have been trained to collect data on thousands of hospitals, schools, private buildings, and critical infrastructure. In Sri Lanka, government and academic volunteers mapped over 30,000 buildings and 450 km of roadways using a collaborative online resource called OpenStreetMaps.
These are just a few of the projects that have been catalyzed by the Open Data for Resilience Initiative (OpenDRI), developed by the World Bank’s Global Facility for Disaster Reduction and Recovery (GFDRR). Launched in 2011, OpenDRI is active in more than 20 countries today, mapping tens of thousands of buildings and urban infrastructure, providing more than 1,000 geospatial datasets to the public, and developing innovative application tools.
To expand this work, the World Bank Group has launched the OpenDRI Field Guide as a showcase of successful projects and a practical guide for governments and other organizations to shape their own open data programs….
The field guide walks readers through the steps to build open data programs based on the OpenDRI methodology. One of the first steps is data collation. Relevant datasets are often locked because of proprietary arrangements or fragmented in government bureaucracies. The field guide explores tools and methods to enable the participatory mapping projects that can fill in gaps and keep existing data relevant as cities rapidly expand.
In Jakarta, more than 500 community members have been trained to collect data on thousands of hospitals, schools, private buildings, and critical infrastructure. In Sri Lanka, government and academic volunteers mapped over 30,000 buildings and 450 km of roadways using a collaborative online resource called OpenStreetMaps.
These are just a few of the projects that have been catalyzed by the Open Data for Resilience Initiative (OpenDRI), developed by the World Bank’s Global Facility for Disaster Reduction and Recovery (GFDRR). Launched in 2011, OpenDRI is active in more than 20 countries today, mapping tens of thousands of buildings and urban infrastructure, providing more than 1,000 geospatial datasets to the public, and developing innovative application tools.
To expand this work, the World Bank Group has launched the OpenDRI Field Guide as a showcase of successful projects and a practical guide for governments and other organizations to shape their own open data programs….
The field guide walks readers through the steps to build open data programs based on the OpenDRI methodology. One of the first steps is data collation. Relevant datasets are often locked because of proprietary arrangements or fragmented in government bureaucracies. The field guide explores tools and methods to enable the participatory mapping projects that can fill in gaps and keep existing data relevant as cities rapidly expand.
GeoNode: Mapping Disaster Damage for Faster Recovery
One example is GeoNode, a locally controlled and open source cataloguing tool that helps manage and visualize geospatial data. The tool, already in use in two dozen countries, can be modified and easily be integrated into existing platforms, giving communities greater control over mapping information.
GeoNode was used extensively after Typhoon Yolanda (Haiyan) swept the Philippines with 300 km/hour winds and a storm surge of over six meters last fall. The storm displaced nearly 11 million people and killed more than 6,000.
An event-specific GeoNode project was created immediately and ultimately collected more than 72 layers of geospatial data, from damage assessments to situation reports. The data and quick analysis capability contributed to recovery efforts and is still operating in response mode at Yolandadata.org.
InaSAFE: Targeting Risk Reduction
A sister project, InaSAFE, is an open, easy-to-use tool for creating impact assessments for targeted risk reduction. The assessments are based on how an impact layer – such as a tsunami, flood, or earthquake – affects exposure data, such as population or buildings.
With InaSAFE, users can generate maps and statistical information that can be easily disseminated and even fed back into projects like GeoNode for simple, open source sharing.
The initiative, developed in collaboration with AusAID and the Government of Indonesia, was put to the test in the 2012 flood season in Jakarta, and its successes provoked a rapid national rollout and widespread interest from the international community.
Open Cities: Improving Urban Planning & Resilience
The Open Cities project, another program operating under the OpenDRI platform, aims to catalyze the creation, management and use of open data to produce innovative solutions for urban planning and resilience challenges across South Asia.
In 2013, Kathmandu was chosen as a pilot city, in part because the population faces the highest mortality threat from earthquakes in the world. Under the project, teams from the World Bank assembled partners and community mobilizers to help execute the largest regional community mapping project to date. The project surveyed more than 2,200 schools and 350 health facilities, along with road networks, points of interest, and digitized building footprints – representing nearly 340,000 individual data nodes.”
After the Protests
Zeynep Tufekc in the New York Times on why social media is fueling a boom-and-bust cycle of political: “LAST Wednesday, more than 100,000 people showed up in Istanbul for a funeral that turned into a mass demonstration. No formal organization made the call. The news had come from Twitter: Berkin Elvan, 15, had died. He had been hit in the head by a tear-gas canister on his way to buy bread during the Gezi protests last June. During the 269 days he spent in a coma, Berkin’s face had become a symbol of civic resistance shared on social media from Facebook to Instagram, and the response, when his family tweeted “we lost our son” and then a funeral date, was spontaneous.
Protests like this one, fueled by social media and erupting into spectacular mass events, look like powerful statements of opposition against a regime. And whether these take place in Turkey, Egypt or Ukraine, pundits often speculate that the days of a ruling party or government, or at least its unpopular policies, must be numbered. Yet often these huge mobilizations of citizens inexplicably wither away without the impact on policy you might expect from their scale.
This muted effect is not because social media isn’t good at what it does, but, in a way, because it’s very good at what it does. Digital tools make it much easier to build up movements quickly, and they greatly lower coordination costs. This seems like a good thing at first, but it often results in an unanticipated weakness: Before the Internet, the tedious work of organizing that was required to circumvent censorship or to organize a protest also helped build infrastructure for decision making and strategies for sustaining momentum. Now movements can rush past that step, often to their own detriment….
But after all that, in the approaching local elections, the ruling party is expected to retain its dominance.
Compare this with what it took to produce and distribute pamphlets announcing the Montgomery bus boycott in 1955. Jo Ann Robinson, a professor at Alabama State College, and a few students sneaked into the duplicating room and worked all night to secretly mimeograph 52,000 leaflets to be distributed by hand with the help of 68 African-American political, religious, educational and labor organizations throughout the city. Even mundane tasks like coordinating car pools (in an era before there were spreadsheets) required endless hours of collaborative work.
By the time the United States government was faced with the March on Washington in 1963, the protest amounted to not just 300,000 demonstrators but the committed partnerships and logistics required to get them all there — and to sustain a movement for years against brutally enforced Jim Crow laws. That movement had the capacity to leverage boycotts, strikes and demonstrations to push its cause forward. Recent marches on Washington of similar sizes, including the 50th anniversary march last year, also signaled discontent and a desire for change, but just didn’t pose the same threat to the powers that be.
Social media can provide a huge advantage in assembling the strength in numbers that movements depend on. Those “likes” on Facebook, derided as slacktivism or clicktivism, can have long-term consequences by defining which sentiments are “normal” or “obvious” — perhaps among the most important levers of change. That’s one reason the same-sex marriage movement, which uses online and offline visibility as a key strategy, has been so successful, and it’s also why authoritarian governments try to ban social media.
During the Gezi protests, Prime Minister Recep Tayyip Erdogan called Twitter and other social media a “menace to society.” More recently, Turkey’s Parliament passed a law greatly increasing the government’s ability to censor online content and expand surveillance, and Mr. Erdogan said he would consider blocking access to Facebook and YouTube. It’s also telling that one of the first moves by President Vladimir V. Putin of Russia before annexing Crimea was to shut down the websites of dissidents in Russia.
Media in the hands of citizens can rattle regimes. It makes it much harder for rulers to maintain legitimacy by controlling the public sphere. But activists, who have made such effective use of technology to rally supporters, still need to figure out how to convert that energy into greater impact. The point isn’t just to challenge power; it’s to change it.”
Climate Data Initiative Launches with Strong Public and Private Sector Commitments
John Podesta and Dr. John P. Holdren at the White House blog: “…today, delivering on a commitment in the President’s Climate Action Plan, we are launching the Climate Data Initiative, an ambitious new effort bringing together extensive open government data and design competitions with commitments from the private and philanthropic sectors to develop data-driven planning and resilience tools for local communities. This effort will help give communities across America the information and tools they need to plan for current and future climate impacts.
The Climate Data Initiative builds on the success of the Obama Administration’s ongoing efforts to unleash the power of open government data. Since data.gov, the central site to find U.S. government data resources, launched in 2009, the Federal government has released troves of valuable data that were previously hard to access in areas such as health, energy, education, public safety, and global development. Today these data are being used by entrepreneurs, researchers, tech innovators, and others to create countless new applications, tools, services, and businesses.
Data from NOAA, NASA, the U.S. Geological Survey, the Department of Defense, and other Federal agencies will be featured on climate.data.gov, a new section within data.gov that opens for business today. The first batch of climate data being made available will focus on coastal flooding and sea level rise. NOAA and NASA will also be announcing an innovation challenge calling on researchers and developers to create data-driven simulations to help plan for the future and to educate the public about the vulnerability of their own communities to sea level rise and flood events.
These and other Federal efforts will be amplified by a number of ambitious private commitments. For example, Esri, the company that produces the ArcGIS software used by thousands of city and regional planning experts, will be partnering with 12 cities across the country to create free and open “maps and apps” to help state and local governments plan for climate change impacts. Google will donate one petabyte—that’s 1,000 terabytes—of cloud storage for climate data, as well as 50 million hours of high-performance computing with the Google Earth Engine platform. The company is challenging the global innovation community to build a high-resolution global terrain model to help communities build resilience to anticipated climate impacts in decades to come. And the World Bank will release a new field guide for the Open Data for Resilience Initiative, which is working in more than 20 countries to map millions of buildings and urban infrastructure….”
How Open Data Policies Unlock Innovation
Tim Cashman at Socrata: “Several trends made the Web 2.0 world we now live in possible. Arguably, the most important of these has been the evolution of online services as extensible technology platforms that enable users, application developers, and other collaborators to create value that extends far beyond the original offering itself.
The Era of ‘Government-as-a-Platform’
The same principles that have shaped the consumer web are now permeating government. Forward-thinking public sector organizations are catching on to the idea that, to stay relevant and vital, governments must go beyond offering a few basic services online. Some have even come to the realization that they are custodians of an enormously valuable resource: the data they collect through their day-to-day operations. By opening up this data for public consumption online, innovative governments are facilitating the same kind of digital networks that consumer web services have fostered for years. The era of government as a platform is here, and open data is the catalyst.
The Role of Open Data Policy in Unlocking Innovation in Government
The open data movement continues to transition from an emphasis on transparency to measuring the civic and economic impact of open data programs. As part of this transition, governments are realizing the importance of creating a formal policy to define strategic goals, describe the desired benefits, and provide the scope for data publishing efforts over time. When well executed, open data policies yield a clear set of benefits. These range from spurring slow-moving bureaucracies into action to procuring the necessary funding to sustain open data initiatives beyond a single elected official’s term.
Four Types of Open Data Policies
There are four main types of policy levers currently in use regarding open data: executive orders, non-binding resolutions, new laws, new regulations, and codified laws. Each of these tools has specific advantages and potential limitations.
Executive Orders
The prime example of an open data executive order in action is President Barack Obama’s Open Data Initiative. While this executive order was short – only four paragraphs on two pages – the real policy magic was a mandate-by-reference that required all U.S. federal agencies to comply with a detailed set of time-bound actions. All of these requirements are publicly viewable on a GitHub repository – a free hosting service for open source software development projects – which is revolutionary in and of itself. Detailed discussions on government transparency took place not in closed-door boardrooms, but online for everyone to see, edit, and improve.
Non-Binding Resolutions
A classic example of a non-binding resolution can be found by doing an online search for the resolution of Palo Alto, California. Short and sweet, this town squire-like exercise delivers additional attention to the movement inside and outside of government. The lightweight policy tool also has the benefit of lasting a bit longer than any particular government official. Although, in recognition of the numerous resolutions that have ever come out of any small town, resolutions are only as timeless as people’s memory.
Internal Regulations
The New York State Handbook on Open Data is a great example of internal regulations put to good use. Originating from the Office of Information Technology Resources, the handbook is a comprehensive, clear, and authoritative guide on how open data is actually supposed to work. Also available on GitHub, the handbook resembles the federal open data project in many ways.
Codified Laws
The archetypal example of open data law comes from San Francisco.
Interestingly, what started as an “Executive Directive” from Mayor Gavin Newsom later turned into legislation and brought with it the power of stronger department mandates and a significant budget. Once enacted, laws are generally hard to revise. However, in the case of San Francisco, the city council has already revised the law two times in four years.
At the federal government level, the Digital Accountability and Transparency Act, or DATA Act, was introduced in both the U.S. House of Representatives (H.R. 2061) and the U.S. Senate (S. 994) in 2013. The act mandates the standardization and publication of a wide of variety of the federal government’s financial reports as open data. Although the Housed voted to pass the Data Act, it still awaits a vote in the Senate.
The Path to Government-as-a-Platform
Open data policies are an effective way to motivate action and provide clear guidance for open data programs. But they are not a precondition for public-sector organizations to embrace the government-as-a-platform model. In fact, the first step does not involve technology at all. Instead, it involves government leaders realizing that public data belongs to the people. And, it requires the vision to appreciate this data as a shared resource that only increases in value the more widely it is distributed and re-used for analytics, web and mobile apps, and more.
The consumer web has shown the value of open data networks in spades (think Facebook). Now, it’s government’s turn to create the next web.”
Lean Urbanism
Tim O’Reilly at O’Reilly Radar: “Through an interesting confluence, I recently came across three different instances of the same question: what is the “minimum viable product” for urban renewal? Last Monday, I visited the O’Reilly Media office in the old Pfizer building in Brooklyn, and was struck by how unfinished space was side by side with finished, how the remnants of the old laboratory had not been removed but rather just incorporated into the existing space. It is a kind of urban office-steading, pioneering a gritty frontier, as opposed to a more standard style of development in which the building is stripped, upgraded, and then opened to tenants, perhaps with a bit more character than an all-new building but with substantially the same sanitized promise. I posted photos and some reflections on Google+.
The next day, I sat in on a webinar with Carol Coletta of the Knight Foundation and Andres Duany of the Project for Lean Urbanism. Duany’s idea is for “pink zones,” where, for purposes of exploratory redevelopment, red tape might be thinned out. The goal is to find what regulations really matter — and which don’t — and to start fresh to see if we can achieve urban renewal at lower cost.
When I told Jen Pahlka about the webinar, she pointed me to a TEDx talk by Jason Roberts on ”tactical urbanism.” While Duany is engaged in trying to work with cities to create lighter weight regulatory regimes for redevelopment, Jason and his compatriots just do it. They flout regulations and then invite city officials in to see the difference it makes. The whole talk is great, but if it’s too long, watch from about seven minutes in, for an account of how Jason and crew reconstructed a block with popup shops, plants, and outdoor seating, to show what it could become. Particularly striking is the schedule of fees the city of Dallas charges for improvements that, if anything, the city should be paying to people who are willing to improve the neighborhood….
The exploration of what the startup community has come to call “lean” is critical for our rethinking of government as well. It breaks the stalemate between “government is too big and intrusive” and “but look at how many market failures there are — government must intervene,” and instead asks both government and citizens to perform experiments, to learn what works, and to make it easier to do the things that do work for us as a society.”
Open Data is a Civil Right
Yo Yoshida, Founder & CEO, Appallicious in GovTech: “As Americans, we expect a certain standardization of basic services, infrastructure and laws — no matter where we call home. When you live in Seattle and take a business trip to New York, the electric outlet in the hotel you’re staying in is always compatible with your computer charger. When you drive from San Francisco to Los Angeles, I-5 doesn’t all-of-a-sudden turn into a dirt country road because some cities won’t cover maintenance costs. If you take a 10-minute bus ride from Boston to the city of Cambridge, you know the money in your wallet is still considered legal tender.
But what if these expectations of consistency were not always a given? What if cities, counties and states had absolutely zero coordination when it came to basic services? This is what it is like for us in the open data movement. There are so many important applications and products that have been built by civic startups and concerned citizens. However, all too often these efforts are confided to city limits, and unavailable to anyone outside of them. It’s time to start reimagining the way cities function and how local governments operate. There is a wealth of information housed in local governments that should be public by default to help fuel a new wave of civic participation.
Appallicious’ Neighborhood Score provides an overall health and sustainability score, block-by-block for every neighborhood in the city of San Francisco. The first time metrics have been applied to neighborhoods so we can judge how government allocates our resources, so we can better plan how to move forward. But, if you’re thinking about moving to Oakland, just a subway stop away from San Francisco and want to see the score for a neighborhood, our app can’t help you, because that city has yet to release the data sets we need.
In Contra Costa County, there is the lifesaving PulsePoint app, which notifies smartphone users who are trained in CPR when someone nearby may be in need of help. This is an amazing app—for residents of Contra Costa County. But if someone in neighboring Alameda County needs CPR, the app, unfortunately, is completely useless.
Buildingeye visualizes planning and building permit data to allow users to see what projects are being proposed in their area or city. However, buildingeye is only available in a handful of places, simply because most cities have yet to make permits publicly available. Think about what this could do for the construction sector — an industry that has millions of jobs for Americans. Buildingeye also gives concerned citizens access to public documents like never before, so they can see what might be built in their cities or on their streets.
Along with other open data advocates, I have been going from city-to-city, county-to-county and state-to-state, trying to get governments and departments to open up their massive amounts of valuable data. Each time one city, or one county, agrees to make their data publicly accessible, I can’t help but think it’s only a drop in the bucket. We need to think bigger.
Every government, every agency and every department in the country that has already released this information to the public is a case study that points to the success of open data — and why every public entity should follow their lead. There needs to be a national referendum that instructs that all government data should be open and accessible to the public.
Last May, President Obama issued an executive order requiring that going forward, any data generated by the federal government must be made available to the public in open, machine-readable formats. In the executive order, Obama stated that, “openness in government strengthens our democracy, promotes the delivery of efficient and effective services to the public, and contributes to economic growth.”
If this is truly the case, Washington has an obligation to compel local and state governments to release their data as well. Many have tried to spur this effort. California Lt. Gov. Gavin Newsom created the Citizenville Challenge to speed up adoption on the local level. The U.S. Conference of Mayors has also been vocal in promoting open data efforts. But none of these initiatives could have the same effect of a federal mandate.
What I am proposing is no small feat, and it won’t happen overnight. But there should be a concerted effort by those in the technology industry, specifically civic startups, to call on Congress to draft legislation that would require every city in the country to make their data open, free and machine readable. Passing federal legislation will not be an easy task — but creating a “universal open data” law is possible. It would require little to no funding, and it is completely nonpartisan. It’s actually not a political issue at all; it is, for lack of a better word, and administrative issue.
Often good legislation is blocked because lawmakers and citizens are concerned about project funding. While there should be support to help cities and towns achieve the capability of opening their data, a lot of the time, they don’t need it. In 2009, the city and county of San Francisco opened up its data with zero dollars. Many other cities have done the same. There will be cities and municipalities that will need financial assistance to accomplish this. But it is worth it, and it will not require a significant investment for a substantial return. There are free online open data portals, like ckan, dkan and a new effort from Accela, CivicData.com, to centralize open data efforts.
When the UK Government recently announced a £1.5 million investment to support open data initiatives, its Cabinet Office Minister said, “We know that it creates a more accountable, efficient and effective government. Open Data is a raw material for economic growth, supporting the creation of new markets, business and jobs and helping us compete in the global race.”
We should not fall behind these efforts. There is too much at stake for our citizens, not to mention our economy. A recent McKinsey report found that making open data has the potential to create $3 trillion in value worldwide.
Former Speaker Tip O’Neil famously said, “all politics are local.” But we in the civic startup space believe all data is local. Data is reporting potholes in your neighborhood and identifying high crime areas in your communities. It’s seeing how many farmers’ markets there are in your town compared to liquor stores. Data helps predict which areas of a city are most at risk during a heat wave and other natural disasters. A federal open data law would give the raw material needed to create tools to improve the lives of all Americans, not just those who are lucky enough to live in a city that has released this information on its own.
It’s a different way of thinking about how a government operates and the relationship it has with its citizens. Open data gives the public an amazing opportunity to be more involved with governmental decisions. We can increase accountability and transparency, but most importantly we can revolutionize the way local residents communicate and work with their government.
Access to this data is a civil right. If this is truly a government by, of and for the people, then its data needs to be available to all of us. By opening up this wealth of information, we will design a better government that takes advantage of the technology and skills of civic startups and innovative citizens….”
Procurement and Civic Innovation
Derek Eder: “Have you ever used a government website and had a not-so-awesome experience? In our slick 2014 world of Google, Twitter and Facebook, why does government tech feel like it’s stuck in the 1990s?
The culprit: bad technology procurement.
Procurement is the procedure a government follows to buy something–letting suppliers know what they want, asking for proposals, restricting what kinds of proposal they will consider, limiting what kinds of firms they will do business with, and deciding if what they got what they paid for.
The City of Chicago buys technology about the same way that they buy health insurance, a bridge, or anything else in between. And that’s the problem.
Chicago’s government has a long history of corruption, nepotism and patronage. After each outrage, new rules are piled upon existing rules to prevent that crisis from happening again. Unfortunately, this accumulation of rules does not just protect against the bad guys, it also forms a huge barrier to entry for technology innovators.
So, the firms that end up building our city’s digital public services tend to be good at picking their way through the barriers of the procurement process, not at building good technology. Instead of making government tech contracting fair and competitive, procurement has unfortunately had the opposite effect.
So where does this leave us? Despite Chicago’s flourishing startup scene, and despite having one of the country’s largest community of civic technologists, the Windy City’s digital public services are still terribly designed and far too expensive to the taxpayer.
The Technology Gap
The best way to see the gap between Chicago’s volunteer civic tech community and the technology that the City pays is to look at an entire class of civic apps that are essentially facelifts on existing government websites….
You may have noticed an increase in quality and usability between these three civic apps and their official government counterparts.
Now consider this: all of the government sites took months to build and cost hundreds of thousands of dollars. Was My Car Towed, 2nd City Zoning and CrimeAround.us were all built by one to two people in a matter of days, for no money.
Think about that for a second. Consider how much the City is overpaying for websites its citizens can barely use. And imagine how much better our digital city services would be if the City worked with the very same tech startups they’re trying to nurture.
Why do these civic apps exist? Well, with the City of Chicago releasing hundreds of high quality datasets on their data portal over the past three years (for which they should be commended), a group of highly passionate and skilled technologists have started using their skills to develop these apps and many others.
It’s mostly for fun, learning, and a sense of civic duty, but it demonstrates there’s no shortage of highly skilled developers who are interested in using technology to make their city a better place to live in…
Two years ago, in the Fall of 2011, I learned about procurement in Chicago for the first time. An awesome group of developers, designers and I had just built ChicagoLobbyists.org – our very first civic app – for the City of Chicago’s first open data hackathon….
Since then, the City has often cited ChicagoLobbyists.org as evidence of the innovation-sparking potential of open data.
Shortly after our site launched, a Request For Proposals, or RFP, was issued by the City for an ‘Online Lobbyist Disclosure System.’
Hey! We just built one of those! Sure, we would need to make some updates to it—adding a way for lobbyists to log in and submit their info—but we had a solid start. So, our scrappy group of tech volunteers decided to respond to the RFP.
After reading all 152 pages of the document, we realized we had no chance of getting the bid. It was impossible for the ChicagoLobbyists.org group to meet the legal requirements (as it would have been for any small software shop):
- audited financial statements for the past 3 years
- an economic disclosure statement (EDS) and affidavit
- proof of $500k workers compensation and employers liability
- proof of $2 million in professional liability insurance”