Crowdsourcing corruption in India’s maternal health services


Joan Okitoi-Heisig at DW Akademie: “…The Mera Swasthya Meri Aawaz (MSMA) project is the first of its kind in India to track illicit maternal fees demanded in government hospitals located in the northern state of Uttar Pradesh.

MSMA (“My Health, My Voice”) is part of SAHAYOG, a non-governmental umbrella organization that helped launch the project. MSMA uses an Ushahidi platform to map and collect data on unofficial fees that plague India’ ostensibly “free” maternal health services. It is one of the many projects showcased in DW Akademie’s recently launched Digital Innovation Library. SAHAYOG works closely with grassroots organizations to promote gender equality and women’s health issues from a human rights perspective…

SAYAHOG sees women’s maternal health as a human rights issue. Key to the MSMA project is exposing government facilities that extort bribes from among the poorest and most vulnerable in society.

Sandhya and her colleagues are convinced that promoting transparency and accountability through the data collected can empower the women. If they’re aware of their entitlements, she says, they can demand their rights and in the process hold leaders accountable.

“Information is power,” Sandhya explains. Without this information, she says, “they aren’t in a position to demand what is rightly theirs.”

Health care providers hold a certain degree of power when entrusted with taking care of expectant mothers. Many give into bribes for fear of being otherwise neglected or abused.

With the MSMA project, however, poor rural women have technology that is easy to use and accessible on their mobile phones, and that empowers them to make complaints and report bribes for services that are supposed to be free.

MSMA is an innovative data-driven platform that combines a toll free number, an interactive voice response system (IVRS) and a website that contains accessible reports. In addition to enabling poor women to air their frustrations anonymously, the project aggregates actionable data which can then be used by the NGO as well as the government to work towards improving the situation for mothers in India….(More)”

Citizen Generated Data In Practice


DataShift: “No-one can communicate the importance of citizen-generated data better than those who are actually working with it. At DataShift, we want to highlight the civil society organisations who have told us about the tangible results they have achieved through innovative approaches to harnessing data from citizens.

Each essay profiles the objectives, challenges and targets of an organisation using data generated by citizens to achieve their goals. We hope that the essays in this collection can help more people feel more confident about asking questions of the data that affects their lives, and taking a hands-on approach to creating it. (More)

ESSAYS

VOZDATA

People and collaborative technology are helping to redefine Argentina’s fourthestate

SCIENCE FOR CHANGE KOSOVO (SFCK)

Collaborative citizen science to tackleKosovo’s air pollution problem and simultaneously engage with a politically disenfranchised generation of young people

The Biggest Hope for Ending Corruption Is Open Public Contracting


Gavin Hayman at the Huffington Post: “This week the British Prime Minister David Cameron is hosting an international anti-corruption summit. The scourge of anonymous shell companies and hidden identities rightly seizes the public’s imagination. We can all picture the suitcases of cash and tropical islands involved. As well as acting on offshore and onshore money laundering havens, world leaders at the summit should also be asking themselves where all this money is being stolen from in the first place.

The answer is mostly from public contracting: government spending through private companies to deliver works, goods and services to citizens. It is technical, dull and universally obscure. But it is the single biggest item of spending by government – amounting to a staggering $9,500,000,000,000 each year. This concentration of money, government discretion, and secrecy makes public contracting so vulnerable to corruption. Data on prosecutions tracked by the OECD Anti-Bribery Convention shows that roughly 60% of bribes were paid to win public contracts.

Corruption in contracting deprives ordinary people of vital goods and services, and sometimes even kills: I was one of many Londoners moved by Ai Wei Wei’s installation that memorialised the names of thousands of children killed in China’s Sichuan earthquake in 2008. Their supposed earthquake-proof schools collapsed on them like tofu.

Beyond corruption, inefficiency and mismanagement of public contracts cost countries billions. Governments just don’t seem to know what they are buying, when, from whom, and whether they got a good price.

This problem can be fixed. But it will require a set of innovations best described as open contracting: using accessible open data and better engagement so that citizens, government and business can follow the money in government contracts from planning to tendering to performance and closure. The coordination required can be hard work but it is achievable: any country can make substantial progress on open contracting with some political leadership. My organisation supports an open data standard and a free global helpdesk to assist governments, civil society, and business in this transition….(More)”

Regulatory Transformations: An Introduction


Chapter by Bettina Lange and Fiona Haines in the book Regulatory Transformations: “Regulation is no longer the prerogative of either states or markets. Increasingly citizens in association with businesses catalyse regulation which marks the rise of a social sphere in regulation. Around the world, in San Francisco, Melbourne, Munich and Mexico City, citizens have sought to transform how and to what end economic transactions are conducted. For instance, ‘carrot mob’ initiatives use positive economic incentives, not provided by a state legal system, but by a collective of civil society actors in order to change business behaviour. In contrast to ‘negative’ consumer boycotts, ‘carrotmob’ events use ‘buycotts’. They harness competition between businesses as the lever for changing how and for what purpose business transactions are conducted. Through new social media ‘carrotmobs’ mobilize groups of citizens to purchase goods at a particular time in a specific shop. The business that promises to spend the greatest percentage of its takings on, for instance, environmental improvements, such as switching to a supplier of renewable energy, will be selected for an organized shopping spree and financially benefit from the extra income it receives from the ‘carrot mob’ event.’Carrot mob’ campaigns chime with other fundamental challenges to conventional economic activity, such as the shared use of consumer goods through citizens collective consumption which questions traditional conceptions of private property….(More; Other Chapters)”

 

A Political Economy Framework for the Urban Data Revolution


Research Report by Ben Edwards, Solomon Greene and G. Thomas Kingsley: “With cities growing rapidly throughout much of the developing world, the global development community increasingly recognizes the need to build the capacities of local leaders to analyze and apply data to improve urban policymaking and service delivery. Civil society leaders, development advocates, and local governments are calling for an “urban data revolution” to accompany the new UN Sustainable Development Goals (SDGs), a revolution that would provide city leaders new tools and resources for data-driven governance. The need for improved data and analytic capacity in rapidly growing cities is clear, as is the exponential increase in the volume and types of data available for policymaking. However, the institutional arrangements that will allow city leaders to use data effectively remain incompletely theorized and poorly articulated.

This paper begins to fill that gap with a political economy framework that introduces three new concepts: permission, incentive, and institutionalization. We argue that without addressing the permission constraints and competing incentives that local government officials face in using data, investments in improved data collection at the local level will fail to achieve smarter urban policies. Granting permission and aligning incentives are also necessary to institutionalize data-driven governance at the local level and create a culture of evidence-based decisionmaking that outlives individual political administrations. Lastly, we suggest how the SDGs could support a truly transformative urban data revolution in which city leaders are empowered and incentivized to use data to drive decisionmaking for sustainable development…(More)”

Crowdsourcing global governance: sustainable development goals, civil society, and the pursuit of democratic legitimacy


Paper by Joshua C. Gellers in International Environmental Agreements: Politics, Law and Economics: “To what extent can crowdsourcing help members of civil society overcome the democratic deficit in global environmental governance? In this paper, I evaluate the utility of crowdsourcing as a tool for participatory agenda-setting in the realm of post-2015 sustainable development policy. In particular, I analyze the descriptive representativeness (e.g., the degree to which participation mirrors the demographic attributes of non-state actors comprising global civil society) of participants in two United Nations orchestrated crowdsourcing processes—the MY World survey and e-discussions regarding environmental sustainability. I find that there exists a perceptible demographic imbalance among contributors to the MY World survey and considerable dissonance between the characteristics of participants in the e-discussions and those whose voices were included in the resulting summary report. The results suggest that although crowdsourcing may present an attractive technological approach to expand participation in global governance, ultimately the representativeness of that participation and the legitimacy of policy outputs depend on the manner in which contributions are solicited and filtered by international institutions….(More)”

Using Data to Help People in Distress Get Help Faster


Nicole Wallace in The Chronicle of Philanthropy: “Answering text messages to a crisis hotline is different from handling customer-service calls: You don’t want counselors to answer folks in the order their messages were received. You want them to take the people in greatest distress first.

Crisis Text Line, a charity that provides counseling by text message, uses sophisticated data analysis to predict how serious the conversations are likely to be and ranks them by severity. Using an algorithm to automate triage ensures that people in crisis get help fast — with an unexpected side benefit for other texters contacting the hotline: shorter wait times.

When the nonprofit started in 2013, deciding which messages to take first was much more old-school. Counselors had to read all the messages in the queue and make a gut-level decision on which person was most in need of help.

“It was slow,” says Bob Filbin, the organization’s chief data scientist.

To solve the problem, Mr. Filbin and his colleagues used past messages to the hotline to create an algorithm that analyzes the language used in incoming messages and ranks them in order of predicted severity.

And it’s working. Since the algorithm went live on the platform, messages it marked as severe — code orange — led to conversations that were six times more likely to include thoughts of suicide or self-harm than exchanges started by other texts that weren’t marked code orange, and nine times more likely to have resulted in the counselor contacting emergency services to intervene in a suicide attempt.

Counselors don’t even see the queue of waiting texts anymore. They just click a button marked “Help Another Texter,” and the system connects them to the person whose message has been marked most urgent….(More)”

UN-Habitat Urban Data Portal


Data Driven Journalism:UN-Habitat has launched a new web portal featuring a wealth of city data based on its repository of research on urban trends.

Launched during the 25th Governing Council, the Urban Data Portal allows users to explore data from 741 cities in 220 countries, and compare these for 103 indicators such as slum prevalence and city prosperity.

compare.PNG
Image: A comparison of share in national urban population and average annual rate of urban population change for San Salvador, El Salvador, and Asuncion, Paraguay.

The urban indicators data available are analyzed, compiled and published by UN-Habitat’s Global Urban Observatory, which supports governments, local authorities and civil society organizations to develop urban indicators, data and statistics.

Leveraging GIS technology, the Observatory collects data by taking aerial photographs, zooming into particular areas, and then sending in survey teams to answer any remaining questions about the area’s urban development.

The Portal also contains data collected by national statistics authorities, via household surveys and censuses, with analysis conducted by leading urbanists in UN-HABITAT’s State of the World’s Cities and the Global Report on Human Settlements report series.

For the first time, these datasets are available for use under an open licence agreement, and can be downloaded in straightforward database formats like CSV and JSON….(More)

Ethical Reasoning in Big Data


Book edited by Collmann, Jeff, and Matei, Sorin Adam: “This book springs from a multidisciplinary, multi-organizational, and multi-sector conversation about the privacy and ethical implications of research in human affairs using big data. The need to cultivate and enlist the public’s trust in the abilities of particular scientists and scientific institutions constitutes one of this book’s major themes. The advent of the Internet, the mass digitization of research information, and social media brought about, among many other things, the ability to harvest – sometimes implicitly – a wealth of human genomic, biological, behavioral, economic, political, and social data for the purposes of scientific research as well as commerce, government affairs, and social interaction. What type of ethical dilemmas did such changes generate? How should scientists collect, manipulate, and disseminate this information? The effects of this revolution and its ethical implications are wide-ranging.

This book includes the opinions of myriad investigators, practitioners, and stakeholders in big data on human beings who also routinely reflect on the privacy and ethical issues of this phenomenon. Dedicated to the practice of ethical reasoning and reflection in action, the book offers a range of observations, lessons learned, reasoning tools, and suggestions for institutional practice to promote responsible big data research on human affairs. It caters to a broad audience of educators, researchers, and practitioners. Educators can use the volume in courses related to big data handling and processing. Researchers can use it for designing new methods of collecting, processing, and disseminating big data, whether in raw form or as analysis results. Lastly, practitioners can use it to steer future tools or procedures for handling big data. As this topic represents an area of great interest that still remains largely undeveloped, this book is sure to attract significant interest by filling an obvious gap in currently available literature. …(More)”

The “Social Side” of Public Policy: Monitoring Online Public Opinion and Its Mobilization During the Policy Cycle


Andrea Ceron and Fedra Negri in Policy & Internet: “This article addresses the potential role played by social media analysis in promoting interaction between politicians, bureaucrats, and citizens. We show that in a “Big Data” world, the comments posted online by social media users can profitably be used to extract meaningful information, which can support the action of policymakers along the policy cycle. We analyze Twitter data through the technique of Supervised Aggregated Sentiment Analysis. We develop two case studies related to the “jobs act” labor market reform and the “#labuonascuola” school reform, both formulated and implemented by the Italian Renzi cabinet in 2014–15. Our results demonstrate that social media data can help policymakers to rate the available policy alternatives according to citizens’ preferences during the formulation phase of a public policy; can help them to monitor citizens’ opinions during the implementation phase; and capture stakeholders’ mobilization and de-mobilization processes. We argue that, although social media analysis cannot replace other research methods, it provides a fast and cheap stream of information that can supplement traditional analyses, enhancing responsiveness and institutional learning….(More)”