Enhancing Social Innovation by Rethinking Collaboration, Leadership and Public Governance


New paper by Professors Eva Sørensen & Jacob Torfing: “It is widely recognized that public innovation is the intelligent alternative to blind across-the-board-cuts in times of shrinking budgets, and that innovation may help to break policy deadlocks and adjust welfare services to new and changing demands. At the same time, there is growing evidence that multi-actor collaboration in networks, partnerships and interorganizational teams can spur public innovation (Sørensen and Torfing, 2011). The involvement of different public and private actors in public innovation processes improves the understanding of the problem or challenge at hand and brings forth new ideas and proposals. It also ensures that the needs of users, citizens and civil society organizations are taken into account when innovative solutions are selected, tested and implemented.
While a lot of public innovation continues to be driven by particular public employees and managers, there seems to be a significant surge in collaborative forms of innovation that cut across the institutional and organization boundaries within the public sector and involve a plethora of private actors with relevant innovation assets. Indeed, the enhancement of collaborative innovation has be come a key aspiration of many public organizations around the world. However, if we fail to develop a more precise and sophisticated understanding of the concepts of ‘innovation’ and ‘collaboration’, we risk that both terms are reduced to empty and tiresome buzzwords that will not last to the end of the season. Moreover, in reality, collaborative and innovative processes are difficult to trigger and sustain without proper innovation management and a supporting cultural and institutional environment. This insight calls for further reflections on the role of public leadership and management and for a transformation of the entire system of public governing.
Hence, in order to spur collaborative innovation in the public sector, we need to clarify the basic terms of the debate and explore how collaborative innovation can be enhanced by new forms of innovation management and new forms of public governing. To this end, we shall first define the notions of innovation and public innovation and discuss the relation between public innovation and social innovation in order to better understand the purposes of different forms of innovation.
We shall then seek to clarify the notion of collaboration and pinpoint why and how collaboration enhances public innovation. Next, we shall offer some theoretical and practical reflections about how public leaders and managers can advance collaborative innovation. Finally, we shall argue that the enhancement of collaborative forms of social innovation calls for a transformation of the system of public governing that shifts the balance from New Public Management towards New Public Governance.”

The LinkedIn Volunteer Marketplace: Connecting Professionals to Nonprofit Volunteer Opportunities


LinkedIn: “Last spring, a shelter in Berkeley, CA needed an architect to help it expand its facilities. A young architect who lives nearby had just made a New Year’s resolution to join a nonprofit board. In an earlier era, they would not have known each other existed.
But in this instance the shelter’s executive director used LinkedIn to contact the architect – and the architect jumped at the opportunity to serve on the shelter’s board. The connection brought enormous value to both parties involved – the nonprofit shelter got the expertise it needed and the young architect was able to amplify her social impact while broadening her professional skills.
This story inspired me and my colleagues at LinkedIn. As someone who studies and invests (as a venture capitalist) in internet marketplaces, I realized the somewhat serendipitous connection between architect and shelter would happen more often if there were a dedicated volunteer marketplace. After all, there are hundreds of thousands of “nonprofit needs” in the world, and even more professionals who want to donate their skills to help meet these needs.
The challenge is that nonprofits and professionals don’t know how to easily find each other. LinkedIn Volunteer Marketplace aims to solve that problem.
Changing the professional definition of “opportunity”
When I talk with LinkedIn members, many tell me they aren’t actively looking for traditional job opportunities. Instead, they want to hone or leverage their skills while also making a positive impact on the world.
Students often fall into this category. Retired professionals and stay-at-home parents seek ways to continue to leverage their skills and experience. And while busy professionals who love their current gigs may not necessarily be looking for a new position, these are often the very people who are most actively engaged in “meaningful searches” – a volunteer opportunity that will enhance their life in ways beyond what their primary vocation provides.
By providing opportunities for all these different kinds of LinkedIn members, we aim to help the social sector by doing what we do best as a company: connecting talent with opportunity at massive scale.
And to ensure that the volunteer opportunities you see in the LinkedIn Volunteer Marketplace are high quality, we’re partnering with the most trusted organizations in this space, including Catchafire, Taproot Foundation, BoardSource and VolunteerMatch.”
 

Open data movement faces fresh hurdles


SciDevNet: “The open-data community made great strides in 2013 towards increasing the reliability of and access to information, but more efforts are needed to increase its usability on the ground and the general capacity of those using it, experts say.
An international network of innovation hubs, the first extensive open data certification system and a data for development partnership are three initiatives launched last year by the fledgling Open Data Institute (ODI), a UK-based not-for-profit firm that champions the use of open data to aid social, economic and environmental development.
Before open data can be used effectively the biggest hurdles to be cleared are agreeing common formats for data sets and improving their trustworthiness and searchability, says the ODI’s chief statistician, Ulrich Atz.
“As it is so new, open data is often inconsistent in its format, making it difficult to reuse. We see a great need for standards and tools,” he tells SciDev.Net. Data that is standardised is of “incredible value” he says, because this makes it easier and faster to use and gives it a longer useable lifetime.
The ODI — which celebrated its first anniversary last month — is attempting to achieve this with a first-of-its-kind certification system that gives publishers and users important details about online data sets, including publishers’ names and contact information, the type of sharing licence, the quality of information and how long it will be available.
Certificates encourage businesses and governments to make use of open data by guaranteeing their quality and usability, and making them easier to find online, says Atz.
Finding more and better ways to apply open data will also be supported by a growing network of ODI ‘nodes’: centres that bring together companies, universities and NGOs to support open-data projects and communities….
Because lower-income countries often lack well-established data collection systems, they have greater freedom to rethink how data are collected and how they flow between governments and civil society, he says.
But there is still a long way to go. Open-data projects currently rely on governments and other providers sharing their data on online platforms, whereas in a truly effective system, information would be published in an open format from the start, says Davies.
Furthermore, even where advances are being made at a strategic level, open-data initiatives are still having only a modest impact in the real world, he says.
“Transferring [progress at a policy level] into availability of data on the ground and the capacity to use it is a lot tougher and slower,” Davies says.”

Entrepreneurs Shape Free Data Into Money


Angus Loten in the Wall Street Journal: “More cities are putting information on everything from street-cleaning schedules to police-response times and restaurant inspection reports in the public domain, in the hope that people will find a way to make money off the data.
Supporters of such programs often see them as a local economic stimulus plan, allowing software developers and entrepreneurs in cities ranging from San Francisco to South Bend, Ind., to New York, to build new businesses based on the information they get from government websites.
When Los Angeles Mayor Eric Garcetti issued an executive directive last month to launch the city’s open-data program, he cited entrepreneurs and businesses as important beneficiaries. Open-data promotes innovation and “gives companies, individuals, and nonprofit organizations the opportunity to leverage one of government’s greatest assets: public information,” according to the Dec. 18 directive.
A poster child for the movement might be 34-year-old Matt Ehrlichman of Seattle, who last year built an online business in part using Seattle work permits, professional licenses and other home-construction information gathered up by the city’s Department of Planning and Development.
While his website is free, his business, called Porch.com, has more than 80 employees and charges a $35 monthly fee to industry professionals who want to boost the visibility of their projects on the site.
The site gathers raw public data—such as addresses for homes under renovation, what they are doing, who is doing the work and how much they are charging—and combines it with photos and other information from industry professionals and homeowners. It then creates a searchable database for users to compare ideas and costs for projects near their own neighborhood.
…Ian Kalin, director of open-data services at Socrata, a Seattle-based software firm that makes the back-end applications for many of these government open-data sites, says he’s worked with hundreds of companies that were formed around open data.
Among them is Climate Corp., a San Francisco-based firm that collects weather and yield-forecasting data to help farmers decide when and where to plant crops. Launched in 2006, the firm was acquired in October by Monsanto Co. MON -2.90% , the seed-company giant, for $930 million.
Overall, the rate of new business formation declined nationally between 2006 and 2010. But according to the latest data from the Ewing Marion Kauffman Foundation, an entrepreneurship advocacy group in Kansas City, Mo., the rate of new business formation in Seattle in 2011 rose 9.41% in 2011, compared with the national average of 3.9%.
Other cities where new business formation was ahead of the national average include Chicago, Austin, Texas, Baltimore, and South Bend, Ind.—all cities that also have open-data programs. Still, how effective the ventures are in creating jobs is difficult to gauge.
One wrinkle: privacy concerns about the potential for information—such as property tax and foreclosure data—to be misused.
Some privacy advocates fear that government data that include names, addresses and other sensitive information could be used by fraudsters to target victims.”

Crowdsourcing Social Problems


Article by   in Reason: “reCAPTCHA and Duolingo both represent a distinctly 21st-century form of distributed problem solving. These Internet-enabled approaches tend to be faster, far less expensive, and far more resilient than the heavyweight industrial-age methods of solving big social problems that we’ve grown accustomed to over the past century. They typically involve highly diverse resources-volunteer time, crowdfunding, the capabilities of multinational corporations, entrepreneurial capital, philanthropic funding-aligned around common objectives such as reducing congestion, providing safe drinking water, or promoting healthy living. Crowdsourcing offers not just a better way of doing things, but a radical challenge to the bureaucratic status quo.
Here are several ways public, private, and nonprofit organizations can use lightweight, distributed approaches to solve societal problems faster and cheaper than the existing sclerotic models.
Chunk the Problem
The genius of reCAPTCHA and Duolingo is that they divide labor into small increments, performed for free, often by people who are unaware of the project they’re helping to complete. This strategy has wide public-policy applications, even in dealing with potholes….
Meanwhile, Finland’s DigitalKoot project enlisted volunteers to digitize their own libraries by playing a computer game that challenged them to transcribe scans of antique manuscripts.
Governments can set up a microtasking platform, not just for citizen engagement but as a way to harness the knowledge and skills of public employees across multiple departments and agencies. If microtasking can work to connect people outside the “four walls” of an organization, think of its potential as a platform to connect people and conduct work inside an organization-even an organization as bureaucratic as government.

Decentralize Service to the Self
A young woman slices her finger on a knife. As she compresses the bleeding with gauze, she needs to know if her wound warrants stitches. So she calls up Blue Cross’ 24-hour nurse hotline, where patients call to learn if they should see a doctor. The nurse asks her to describe the depth of the cut. He explains she should compress it with gauze and skip the ER. In aggregate, savings like this amount to millions of dollars of avoided emergency room visits.
Since 2003, Blue Cross has been shifting the work of basic triage and risk mitigation to customers. Britain’s National Health Service (NHS) implemented a similar program, NHS Direct, in 1998. NHS estimates that the innovation has saved it £44 million a year….
Gamify Drudgery
Finland’s national library houses an enormous archive of antique texts, which officials hoped to scan and digitize into ordinary, searchable text documents. Rather than simply hire people for the tedium of correcting garbled OCR scans, the library invited the public to play a game. An online program called DigitalKoot lets people transcribe scanned words, and by typing accurately, usher a series of cartoon moles safely across a bridge….
Build a Two-Sided Market
Road infrastructure costs government five cents per driver per mile, according to the Victoria Transport Policy Institute. “That’s a dollar the government paid for the paving of that road and the maintaining of that infrastructure…just for you, not the other 3,000 people that travelled that same segment of highway in that same hour that you did,” says Sean O’Sullivan, founder of Carma, a ridesharing application.
Ridesharing companies such as Carma, Lyft, and Zimride are attempting to recruit private cars for the public transit network, by letting riders pay a small fee to carpool. A passenger waits at a designated stop, and the app alerts drivers, who can scan a profile of their potential rider. It’s a prime example of a potent new business model…
Remove the Middleman
John McNair dropped out of high school at age 16. By his thirties, he became an entrepreneur, producing and selling handmade guitars, but carpentry alone wouldn’t grow his business. So the founder of Red Dog Guitars enrolled in a $20 class on Skillshare.com, taught by the illustrator John Contino, to learn to brand his work with hand lettered product labels. Soon, a fellow businessman was asking McNair for labels to market guitar pickups.
Traditionally, the U.S. government might invest in retraining someone like John. Instead, peer-to-peer technology has allowed a community of designers to help John develop his skills. Peer-to-peer strategies enable citizens to meet each other’s needs, cheaply. Peer-to-peer solutions can help fix problems, deliver services, and supplement traditional approaches.
Peer-to-peer can lessen our dependence on big finance. Kickstarter lets companies skip the energy of convincing a banker that their product is viable. They just need to convince customers…”

Rethinking Why People Participate


Tiago Peixoto: “Having a refined understanding of what leads people to participate is one of the main concerns of those working with citizen engagement. But particularly when it comes to participatory democracy, that understanding is only partial and, most often, the cliché “more research is needed” is definitely applicable. This is so for a number of reasons, four of which are worth noting here.

  1. The “participatory” label is applied to greatly varied initiatives, raising obvious methodological challenges for comparative research and cumulative learning. For instance, while both participatory budgeting and online petitions can be roughly categorized as “participatory” processes, they are entirely different in terms of fundamental aspects such as their goals, institutional design and expected impact on decision-making.
  2. The fact that many participatory initiatives are conceived as “pilots” or one-off events gives researchers little time to understand the phenomenon, come up with sound research questions, and test different hypotheses over time.  The “pilotitis” syndrome in the tech4accountability space is a good example of this.
  3. When designing and implementing participatory processes, in the face of budget constraints the first victims are documentation, evaluation and research. Apart from a few exceptions, this leads to a scarcity of data and basic information that undermines even the most heroic “archaeological” efforts of retrospective research and evaluation (a far from ideal approach).
  4. The semantic extravaganza that currently plagues the field of citizen engagement, technology and open government makes cumulative learning all the more difficult.

Precisely for the opposite reasons, our knowledge of electoral participation is in better shape. First, despite the differences between elections, comparative work is relatively easy, which is attested by the high number of cross-country studies in the field. Second, the fact that elections (for the most part) are repeated regularly and following a similar design enables the refinement of hypotheses and research questions over time, and specific time-related analysis (see an example here [PDF]). Third, when compared to the funds allocated to research in participatory initiatives, the relative amount of resources channeled into electoral studies and voting behavior is significantly higher. Here I am not referring to academic work only but also to the substantial resources invested by the private sector and parties towards a better understanding of elections and voting behavior. This includes a growing body of knowledge generated by get-out-the-vote (GOTV) research, with fascinating experimental evidence from interventions that seek to increase participation in elections (e.g. door-to-door campaigns, telemarketing, e-mail). Add to that the wealth of electoral data that is available worldwide (in machine-readable formats) and you have some pretty good knowledge to tap into. Finally, both conceptually and terminologically, the field of electoral studies is much more consistent than the field of citizen engagement which, in the long run, tends to drastically impact how knowledge of a subject evolves.
These reasons should be sufficient to capture the interest of those who work with citizen engagement. While the extent to which the knowledge from the field of electoral participation can be transferred to non-electoral participation remains an open question, it should at least provide citizen engagement researchers with cues and insights that are very much worth considering…”

A Bottom-Up Smart City?


Alicia Rouault at Data-Smart City Solutions: “America’s shrinking cities face a tide of disinvestment, abandonment, vacancy, and a shift toward deconstruction and demolition followed by strategic reinvestment, rightsizing, and a host of other strategies designed to renew once-great cities. Thriving megacity regions are experiencing rapid growth in population, offering a different challenge for city planners to redefine density, housing, and transportation infrastructure. As cities shrink and grow, policymakers are increasingly called to respond to these changes by making informed, data-driven decisions. What is the role of the citizen in this process of collecting and understanding civic data?
Writing for Forbes in “Open Sourcing the Neighborhood,” Professor of Sociology at Columbia University Saskia Sassen calls for “open source urbanism” as an antidote to the otherwise top-down smart city movement. This form of urbanism involves opening traditional verticals of information within civic and governmental institutions. Citizens can engage with and understand the logic behind decisions by exploring newly opened administrative data. Beyond opening these existing datasets, Sassen points out that citizen experts hold invaluable institutional memory that can serve as an alternate and legitimate resource for policymakers, economists, and urban planners alike.
In 2012, we created a digital platform called LocalData to address the production and use of community-generated data in a municipal context. LocalData is a digital mapping service used globally by universities, non-profits, and municipal governments to gather and understand data at a neighborhood scale. In contrast to traditional Census or administrative data, which is produced by a central agency and collected infrequently, our platform provides a simple method for both community-based organizations and municipal employees to gather real-time data on project-specific indicators: property conditions, building inspections, environmental issues or community assets. Our platform then visualizes data and exports it into formats integrated with existing systems in government to seamlessly provide accurate and detailed information for decision makers.
LocalData began as a project in Detroit, Michigan where the city was tackling a very real lack of standard, updated, and consistent condition information on the quality and status of vacant and abandoned properties. Many of these properties were owned by the city and county due to high foreclosure rates. One of Detroit’s strategies for combating crime and stabilizing neighborhoods is to demolish property in a targeted fashion. This strategy serves as a political win as much as providing an effective way to curb the secondary effects of vacancy: crime, drug use, and arson. Using LocalData, the city mapped critical corridors of emergent commercial property as an analysis tool for where to place investment, and documented thousands of vacant properties to understand where to target demolition.
Vacancy is not unique to the Midwest. Following our work with the Detroit Mayor’s office and planning department, LocalData has been used in dozens of other cities in the U.S. and abroad. Currently the Smart Chicago Collaborative is using LocalData to conduct a similar audit of vacant and abandoned property in southwest Chicagos. Though an effective tool for capturing building-specific information, LocalData has also been used to capture behavior and movement of goods. The MIT Megacities Logistics Lab has used LocalData to map and understand the intensity of urban supply chains by interviewing shop owners and mapping delivery routes in global megacities in Mexico, Colombia, Brazil and the U.S. The resulting information has been used with analytical models to help both city officials and companies to design better city logistics policies and operations….”

Open Government? Check. Public Participation? Not yet.


New blog post by Tina Nabatchi: “By requiring all federal agencies to be more transparent, collaborative, and participatory, the Obama Administration’s Open Government Initiative promised to bring watershed changes to government. While much progress has been made since the release of its first National Action Plan, advances in the arena of public participation have been disappointing. Champions of public participation had high hopes for the second National Action Plan, which was released by the White House on December 5, 2013. While the second plan has numerous commendable and important commitments that increase transparency and collaboration, it falls flat with regard to public participation, perhaps with the exception of its promotion of participatory budgeting.
The second plan includes three explicit commitments involving “public participation.” The first commitment, “Improving Public Participation in Government,” is to be done by: (1) “expanding and simplifying the use of the We the People e-petition platform,” and (2) “publishing best practices and metrics for public participation” (see page 2). Both of these commitments (in different form) were in the first National Action Plan.
….
Perhaps the lack of movement is because realizing the promise of public participation at the federal level requires making challenging, substantive changes to our administrative infrastructure. Several issues impede the effective use of participation in open government at the federal level, including among others:
Most of the laws that govern that use of public participation are over thirty years old and pre-date the internet. Existing laws and regulations use a narrow definition of public participation and fail to embrace the vast array of robust, empowered participatory methods. Moreover, the laws are often in tension with agency missions and the goals of participation, and leave agency staff wondering whether participatory innovations are legal.
Agency officials sometimes lack the knowledge, skills, and abilities to launch effective and meaningful participatory programs, and there are few opportunities for officials to learn about best practices from each other and from civil society. Agency officials who have taken lead roles in innovative public participation efforts do not always feel supported by the Administration.
Several laws, rules, and regulations limit agencies’ ability to collect and use routine data from participatory programs, which impedes evaluation efforts. Thus, agencies are severely restricted in their ability to appraise and improve participatory developments and implementation.
Had these issues been addressed in the second National Action Plan, then perhaps federal agencies would have been able to focus on the participatory aspects of open government and help the U.S. become a leader in public participation innovation. To this end, as the Administration moves forward with Open Government, it should work on: (1) reviewing and clarifying the legal framework for participation, including a more expansive and clear definition of public participation; (2) helping agencies develop the internal capacity needed to conduct more meaningful public participation; and (3) developing a generic, OMB-approved tool that all agencies can use to collect common data about individual participants for routine uses. Without attention to these issues, the Open Government Initiative will fail to reshape the practices and activities of public participation in the work of federal agencies.”

Open data and transparency: a look back at 2013


Zoe Smith in the Guardian on the open data and development in 2013: “The clarion call for a “data revolution” made in the post-2015 high level panel report is a sign of a growing commitment to see freely flowing data become a tool for social change.

Web-based technology continued to offer increasing numbers of people the ability to share standardised data and statistics to demand better governance and strengthen accountability. 2013 seemed to herald the moment that the open data/transparency movement entered the mainstream.
Yet for those who have long campaigned on the issue, the call was more than just a catchphrase, it was a unique opportunity. “If we do get a global drive towards open data in relation to development or anything else, that would be really transformative and it’s quite rare to see such bold statements at such an early stage of the process. I think it set the tone for a year in which transparency was front and centre of many people’s agendas,” says David Hall Matthews, of Publish What You Fund.
This year saw high level discussions translated into commitments at the policy level. David Cameron used the UK’s presidency of the G8 to trigger international action on the three Ts (tax, trade and transparency) through the IF campaign. The pledge at Lough Erne, in Scotland, reaffirmed the commitment to the Busan open data standard as well as the specific undertaking that all G8 members would implement International Aid Transparency Index (IATI) standards by the end of 2015.
2013 was a particularly good year for the US Millenium Challenge Corporation (MCC) which topped the aid transparency index. While at the very top MCC and UK’s DfID were examples of best practice, there was still much room for improvement. “There is a really long tail of agencies who are not really taking transparency at all, yet. This includes important donors, the whole of France and the whole of Japan who are not doing anything credible,” says Hall-Matthews.
Yet given the increasing number of emerging and ‘frontier‘ markets whose growth is driven in large part by wealth derived from natural resources, 2013 saw a growing sense of urgency for transparency to be applied to revenues from oil, gas and mineral resources that may far outstrip aid. In May, the new Extractive Industries Transparency Initiative standard (EITI) was adopted, which is said to be far broader and deeper than its previous incarnation.
Several countries have done much to ensure that transparency leads to accountability in their extractive industries. In Nigeria, for example, EITI reports are playing an important role in the debate about how resources should be managed in the country. “In countries such as Nigeria they’re taking their commitment to transparency and EITI seriously, and are going beyond disclosing information but also ensuring that those findings are acted upon and lead to accountability. For example, the tax collection agency has started to collect more of the revenues that were previously missing,” says Jonas Moberg, head of the EITI International Secretariat.
But just the extent to which transparency and open data can actually deliver on its revolutionary potential has also been called into question. Governments and donors agencies can release data but if the power structures within which this data is consumed and acted upon do not shift is there really any chance of significant social change?
The complexity of the challenge is illustrated by the case of Mexico which, in 2014, will succeed Indonesia as chair of the Open Government Partnership. At this year’s London summit, Mexico’s acting civil service minister, spoke of the great strides his country has made in opening up the public procurement process, which accounts for around 10% of GDP and is a key area in which transparency and accountability can help tackle corruption.
There is, however, a certain paradox. As SOAS professor, Leandro Vergara Camus, who has written extensively on peasant movements in Mexico, explains: “The NGO sector in Mexico has more of a positive view of these kinds of processes than the working class or peasant organisations. The process of transparency and accountability have gone further in urban areas then they have in rural areas.”…
With increasing numbers of organisations likely to jump on the transparency bandwagon in the coming year the greatest challenge is using it effectively and adequately addressing the underlying issues of power and politics.

Top 2013 transparency publications

Open data, transparency and international development, The North South Institute
Data for development: The new conflict resource?, Privacy International
The fix-rate: a key metric for transparency and accountability, Integrity Action
Making UK aid more open and transparent, DfID
Getting a seat at the table: Civil Society advocacy for budget transparency in “untransparent” countries, International Budget Partnership

The dates that mattered

23-24 May: New Extractive Industries Transparency Index standard adopted
30 May: Post 2015 high level report calling for a ‘data revolution’ is published
17-18 June: UK premier, David Cameron, campaigns for tax, trade and transparency during the G8
24 October: US Millenium Challenge Corporation tops the aid transparency index”
30 October – 1 November: Open Government Partnership in London gathers civil society, governments and data experts

NESTA: 14 predictions for 2014


NESTA: “Every year, our team of in-house experts predicts what will be big over the next 12 months.
This year we set out our case for why 2014 will be the year we’re finally delivered the virtual reality experience we were promised two decades ago, the US will lose technological control of the Internet, communities will start crowdsourcing their own political representatives and we’ll be introduced to the concept of extreme volunteering – plus 10 more predictions spanning energy, tech, health, data, impact investment and social policy…
People powered data

The growing movement to take back control of personal data will reach a tipping point, says Geoff Mulgan
2014 will be the year when citizens start to take control over their own data. So far the public has accepted a dramatic increase in use of personal data because it doesn’t impinge much on freedom, and helps to give us a largely free internet.
But all of that could be about to change. Edward Snowden’s NSA revelations have fuelled a growing perception that the big social media firms are cavalier with personal data (a perception not helped by Facebook and Google’s recent moves to make tracking cookies less visible) and the Information Commissioner has described the data protection breaches of many internet firms, banks and others as ‘horrifying’.
According to some this doesn’t matter. Scott McNealy of Sun Microsystems famously dismissed the problem: “you have zero privacy anyway. Get over it.” Mark Zuckerberg claims that young people no longer worry about making their lives transparent. We’re willing to be digital chattels so long as it doesn’t do us any visible harm.
That’s the picture now. But the past isn’t always a good guide to the future. More digitally savvy young people put a high premium on autonomy and control, and don’t like being the dupes of big organisations. We increasingly live with a digital aura alongside our physical identity – a mix of trails, data, pictures. We will increasingly want to shape and control that aura, and will pay a price if we don’t.
That’s why the movement for citizen control over data has gathered momentum. It’s 30 years since Germany enshrined ‘informational self-determination’ in the constitution and other countries are considering similar rules. Organisations like Mydex and Qiy now give users direct control over a store of their personal data, part of an emerging sector of Personal Data Stores, Privacy Dashboards and even ‘Life Management Platforms’. 
In the UK, the government-backed Midata programme is encouraging firms to migrate data back to public control, while the US has introduced green, yellow and blue buttons to simplify the option of taking back your data (in energy, education and the Veterans Administration respectively). Meanwhile a parallel movement encourages people to monetise their own data – so that, for example, Tesco or Experian would have to pay for the privilege of making money out of analysing your purchases and behaviours.
When people are shown what really happens to their data now they are shocked. That’s why we may be near a tipping point. A few more scandals could blow away any remaining complacency about the near future world of ubiquitous facial recognition software (Google Glasses and the like), a world where more people are likely to spy on their neighbours, lovers and colleagues.
The crowdsourced politician

This year we’ll see the rise of the crowdsourced independent parliamentary candidate, says Brenton Caffin
…In response, existing political institutions have sought to improve feedback between the governing and the governed through the tentative embrace of crowdsourcing methods, ranging from digital engagement strategies, open government challenges, to the recent stalled attempt to embrace open primaries by the Conservative Party (Iceland has been braver by designing its constitution by wiki). Though for many, these efforts are both too little and too late. The sense of frustration that no political party is listening to the real needs of people is probably part of the reason Russell Brand’s interview with Jeremy Paxman garnered nine million views in its first month on YouTube.
However a glimpse of an alternative approach may have arrived courtesy of the 2013 Australian Federal Election.
Tired of being taken for granted by the local MP, locals in the traditionally safe conservative seat of Indi embarked on a structured process of community ‘kitchen table’ conversations to articulate an independent account of the region’s needs. The community group, Voice for Indi, later nominated its chair, Cath McGowan, as an independent candidate. It crowdfunded their campaign finances and built a formidable army of volunteers through a sophisticated social media operation….
The rise of ‘extreme’ volunteering

By the end of 2014 the concept of volunteering will move away from the soup kitchen and become an integral part of how our communities operate, says Lindsay Levkoff Lynn
Extreme volunteering is about regular people going beyond the usual levels of volunteering. It is a deeper and more intensive form of volunteering, and I predict we will see more of these amazing commitments of ‘people helping people’ in the years to come.
Let me give you a few early examples of what we are already starting to see in the UK:

  • Giving a whole year of your life in service of kids. That’s what City Year volunteers do – Young people (18-25) dedicate a year, full-time, before university or work to support head teachers in turning around the behaviour and academics of some of the most underprivileged UK schools.
  • Giving a stranger a place to live and making them part of your family. That’s what Shared Lives Plus carers do. They ‘adopt’ an older person or a person with learning disabilities and offer them a place in their family. So instead of institutional care, families provide the full-time care – much like a ‘fostering for adults’ programme. Can you imagine inviting someone to come and live with you?…