Text Your Government: Participatory Cell Phone Technology in Ghana

Curated on Posted on by Stefaan Verhulst

Article by Emily DiMatteo: “Direct citizen engagement can be transformed with innovative technological tools. As communities search for new ways to connect citizens to democratic processes, using existing technological devices such as cell phones can reach a number of citizens—including those typically excluded from policy processes. This occurred in Ghana when a technology startup and social enterprise called VOTO Mobile (now Viamo) created polling and information sharing software that uses mobile phone SMS texts and voice calls. Since its founding in 2010, the Ghana-based company has worked to use mobile technology to advance democratic engagement and good governance through new communication channels between citizens and their government.

Previous methods to overcome public participation challenges in Ghana include using public radio. However, when VOTO Mobile evaluated technological capabilities in several districts, cell phones offered a new way to engage. The option to contact citizens via text or voice call also helped remove certain barriers to participation in political processes, including distance, language and literacy. In 2012-2013, VOTO Mobile facilitated a project called the, “Mobile for Social Inclusive Government,” to increase citizen engagement and participation. The project used the company’s software to disseminate local information and conduct citizen surveys in four Ghanaian districts: Tamale, Savelugu, Wa and Yendi. VOTO Mobile partnered with civil society organizations including Savana Signatures, GINKS and Amplify Governance, as well as District Assemblies in local district governments.

Participant selection for the project utilized pre-existing District Assembly membership data across the four districts to contact citizens to participate. This outreach also was supplemented by the project’s partner organizations and ultimately involved more than 2,000 participants. In using VOTO Mobile’s technological platform of interactive text and voice call surveys, the project gathered feedback from citizens as they shared concerns with their local government. There was a large focus on input from marginalized populations across the districts including women, young people and people with disabilities. In addition to the cell phone surveys, the platform enabled online consultations between citizens and local district officials in place of face-to-face visits.

As a result, local district governments were able to crowdsource information directly from citizens, leading to increased citizen input in subsequent policy formulation and planning processes….(More)”.

Measuring What Matters for Child Well-being and Policies

Curated on Posted on by Stefaan Verhulst

Blog by Olivier Thévenon at the OECD: “Childhood is a critical period in which individuals develop many of the skills and abilities needed to thrive later in life. Promoting child well-being is not only an important end in itself, but is also essential for safeguarding the prosperity and sustainability of future generations. As the COVID-19 pandemic exacerbates existing challenges—and introduces new ones—for children’s material, physical, socio-emotional and cognitive development, improving child well-being should be a focal point of the recovery agenda.

To design effective child well-being policies, policy-makers need comprehensive and timely data that capture what is going on in children’s lives. Our new report, Measuring What Matters for Child Well-being and Policies, aims to move the child data agenda forward by laying the groundwork for better statistical infrastructures that will ultimately inform policy development. We identify key data gaps and outline a new aspirational measurement framework, pinpointing the aspects of children’s lives that should be assessed to monitor their well-being….(More)”.

The uncounted: politics of data in global health

Curated on Posted on by Stefaan Verhulst

Essay by Sara L M Davis: “Data is seductive in global health politics. It seduces donors with the promise of cost-effectiveness in making the right investments in people’s health and of ensuring they get results and performance from the state projects they fund. It seduces advocates of gender equality with its power to make gender differences in health outcomes and burdens visible. The seduction of data is that of the quick or technocratic fix to complex social and political problems. Are women disproportionately impacted by COVID-19? Get better data to find out the extent of the problem. Do you want to save as many lives as possible?…(More)”.

Solving Public Problems

Curated on Posted on by Stefaan Verhulst

Book by Beth Simone Noveck (The GovLab): “The challenges societies face today, from inequality to climate change to systemic racism, cannot be solved with yesterday’s toolkit. Solving Public Problems shows how readers can take advantage of digital technology, data, and the collective wisdom of our communities to design and deliver powerful solutions to contemporary problems.  
 
Offering a radical rethinking of the role of the public servant and the skills of the public workforce, this book is about the vast gap between failing public institutions and the huge number of public entrepreneurs doing extraordinary things—and how to close that gap.  
 
Drawing on lessons learned from decades of advising global leaders and from original interviews and surveys of thousands of public problem solvers, Beth Simone Noveck provides a practical guide for public servants, community leaders, students, and activists to become more effective, equitable, and inclusive leaders and repair our troubled, twenty-first-century world….(More)”

Take the free online course presented by The GovLab at the NYU Tandon School of Engineering.

The Social Sector Needs a Meta Movement

Curated on Posted on by Stefaan Verhulst

Essay by Laura Deaton: “Imagine a world where the social sector exercises the full measure of its power and influence, fueled by its more than 12 million employees and 64 million volunteers. Imagine people who are fighting for living wages, women’s rights, early childhood education, racial justice, and climate action locking arms and pushing for broad social and environmental progress. Imagine a movement of movements with a bold, integrated policy agenda that drives real progress toward a more healthy, sustainable, resilient, and equitable world—not in some utopian future, but in the next decade.

If we click the heels of our ruby slippers together, we can go to that place.

OK, it’s not quite that easy. But we already have what we need to make it happen: the people, organizational models, and money. All of us—nonprofits, activists, funders, capacity builders, and knowledge providers—need to summon the vision and willingness to reach beyond our current bounds. And then we need to just do it.

Right now, we’re living in a social sector version of the tragedy of the commons, with organizations and coalitions pursuing their goals in silos and advocating only for their own narrow band of policy prescriptions. This problem is deep and wide—it’s happening both within and across movements—and it draws down the power of the sector as a whole. It’s time—actually well past time—to apply tried-and-true templates for grassroots movement building to the entire social sector and create demand for public policy changes that will move the needle toward long-term shared prosperity.

This involves a shift in mindset—from seeing our organizations as doing one thing (“We advocate for people experiencing homelessness”) to seeing them as part of a bigger thing (“We’re engaged in a movement that advocates for social and environmental justice”). Much as layers of identities make up our whole selves, this shift stands to weave all the strands of activism and service into our sector’s self-conception. From there, we can build an advocacy network that connects currently disparate movements and aligns agendas in pursuit of common goals. This requires action in the following areas: ramping up support for grassroots initiatives; coalescing behind a common goals framework; and designing a network support system that has regional, statewide, national, and potentially global scale….(More)”.

The real-life plan to use novels to predict the next war

Curated on Posted on by Stefaan Verhulst

Philip Oltermann at The Guardian: “…The name of the initiative was Project Cassandra: for the next two years, university researchers would use their expertise to help the German defence ministry predict the future.

The academics weren’t AI specialists, or scientists, or political analysts. Instead, the people the colonels had sought out in a stuffy top-floor room were a small team of literary scholars led by Jürgen Wertheimer, a professor of comparative literature with wild curls and a penchant for black roll-necks….

But Wertheimer says great writers have a “sensory talent”. Literature, he reasons, has a tendency to channel social trends, moods and especially conflicts that politicians prefer to remain undiscussed until they break out into the open.

“Writers represent reality in such a way that their readers can instantly visualise a world and recognise themselves inside it. They operate on a plane that is both objective and subjective, creating inventories of the emotional interiors of individual lives throughout history.”…

In its bid for further government funding, Wertheimer’s team was up against Berlin’s Fraunhofer Institute, Europe’s largest organisation for applied research and development services, which had been asked to run the same pilot project with a data-led approach. Cassandra was simply better, says the defence ministry official, who asked to remain anonymous.

“Predicting a conflict a year, or a year and a half in advance, that’s something our systems were already capable of. Cassandra promised to register disturbances five to seven years in advance – that was something new.”

The German defence ministry decided to extend Project Cassandra’s funding by two years. It wanted Wertheimer’s team to develop a method for converting literary insights into hard facts that could be used by military strategists or operatives: “emotional maps” of crisis regions, especially in Africa and the Middle East, that measured “the rise of violent language in chronological order”….(More)“

Virtual Juries

Curated on Posted on by Stefaan Verhulst

Paper by Valerie P. Hans: “The introduction of virtual or remote jury trials in response to the COVID-19 pandemic constitutes a remarkable natural experiment with one of our nation’s central democratic institutions. Although it is not a tightly controlled experimental study, real world experiences in this natural experiment offer some insights about how key features of trial by jury are affected by a virtual procedure. This article surveys the landscape of virtual jury trials. It examines the issues of jury representativeness, the adequacy of virtual jury selection, the quality of decision making, and the public’s access to jury trial proceedings. Many have expressed concern that the digital divide would negatively affect jury representativeness. Surprisingly, there is some preliminary evidence that suggests that virtual jury selection procedures lead to jury venires that are as diverse, if not more diverse, than pre-pandemic jury venires. Lawyers in a demonstration project reacted favorably to virtual voir dire when it was accompanied by expansive pretrial juror questionnaires and the opportunity to question prospective jurors. A number of courts provided public access by live streaming jury trials. How a virtual jury trial affects jurors’ interpretations of witness testimony, attorney arguments, and jury deliberation remain open questions….(More)”

Is there a role for consent in privacy?

Curated on Posted on by Stefaan Verhulst

Article by Robert Gellman: “After decades, we still talk about the role of notice and choice in privacy. Yet there seems to be broad recognition that notice and choice do nothing for the privacy of consumers. Some American businesses cling to notice and choice because they hate all the alternatives. Some legislators draft laws with elements of notice and choice, either because it’s easier to draft a law that way, because they don’t know any better or because they carry water for business.

For present purposes, I will talk about notice and choice generically as consent. Consent is a broader concept than choice, but the difference doesn’t matter for the point I want to make. How you frame consent is complex. There are many alternatives and many approaches. It’s not just a matter of opt-in or opt-out. While I’m discarding issues, I also want to acknowledge and set aside the eight basic Fair Information Practices. There is no notice and choice principle in FIPS, and FIPs are not specifically important here.

Until recently, my view was that consent in almost any form is pretty much death for consumer privacy. No matter how you structure it, websites and others will find a way to wheedle consent from consumers. Those who want to exploit consumer data will cajole, pressure, threaten, mystify, obscure, entice or otherwise coax consumers to agree.

Suddenly, I’m not as sure of my conclusion about consent. What changed my mind? There is a new data point from Apple’s App Tracking Transparency framework. Apple requires mobile application developers to obtain opt-in consent before serving targeted advertising via Apple’s Identifier for Advertisers. Early reports suggest consumers are saying “NO” in overwhelming numbers — overwhelming as in more than 90%.

It isn’t this strong consumer reaction that makes me think consent might possibly have a place. I want to highlight a different aspect of the Apple framework….(More)”.

ASEAN Data Management Framework

Curated on Posted on by Stefaan Verhulst

ASEAN Framework: “Due to the growing interactions between data, connected things and people, trust in data has become the pre-condition for fully realising the gains of digital transformation. SMEs are threading a fine line between balancing digital initiatives and concurrently managing data protection and customer privacy safeguards to ensure that these do not impede innovation. Therefore, there is a motivation to focus on digital data governance as it is critical to boost economic integration and technology adoption across all sectors in the ten ASEAN Member States (AMS).
To ensure that their data is appropriately managed and protected, organisations need to know what levels of technical, procedural and physical controls they need to put in place. The categorisation of datasets help organisations manage their data assets and put in place the right level of controls. This is applicable for both data at rest as well as data in transit. The establishment of an ASEAN Data Management Framework will promote sound data governance practices by helping organisations to discover the datasets they have, assign it with the appropriate categories, manage the data, protect it accordingly and all these while continuing to comply with relevant regulations. Improved governance and protection will instil trust in data sharing both between organisations and between countries, which will then promote the growth of trade and the flow of data among AMS and their partners in the digital economy….(More)”

A Literature Review of E-government Services with Gamification Elements

Curated on Posted on by Stefaan Verhulst

Paper by Ruth S. Contreras-Espinosa and Alejandro Blanco-M: “Many democracies face breaches of communication between citizens and political representatives, resulting in low engagement in political decision-making and public consultations. Gamification strategies can be implemented to generate constructive relationships and increase citizens’ motivation and participation by including positive experiences like achievements. This document contains a literature review of the gamification topic, providing a conceptual background, and presenting a selection and analysis of the applications to e-government services. The study characterises gamification element usage and highlights the need for a standardised methodology during element selection. Three research gaps were identified, with a potential impact on future studies and e-government applications….(More)”.