On Digital Disinformation and Democratic Myths

Curated on Posted on by Stefaan Verhulst

 David Karpf at MediaWell: “…How many votes did Cambridge Analytica affect in the 2016 presidential election? How much of a difference did the company actually make?

Cambridge Analytica has become something of a Rorschach test among those who pay attention to digital disinformation and microtargeted propaganda. Some hail the company as a digital Svengali, harnessing the power of big data to reshape the behavior of the American electorate. Others suggest the company was peddling digital snake oil, with outlandish marketing claims that bore little resemblance to their mundane product.

One thing is certain: the company has become a household name, practically synonymous with disinformation and digital propaganda in the aftermath of the 2016 election. It has claimed credit for the surprising success of the Brexit referendum and for the Trump digital strategy. Journalists such as Carole Cadwalladr and Hannes Grasseger and Mikael Krogerus have published longform articles that dive into the “psychographic” breakthroughs that the company claims to have made. Cadwalladr also exposed the links between the company and a network of influential conservative donors and political operatives. Whistleblower Chris Wylie, who worked for a time as the company’s head of research, further detailed how it obtained a massive trove of Facebook data on tens of millions of American citizens, in violation of Facebook’s terms of service. The Cambridge Analytica scandal has been a driving force in the current “techlash,” and has been the topic of congressional hearings, documentaries, mass-market books, and scholarly articles.

The reasons for concern are numerous. The company’s own marketing materials boasted about radical breakthroughs in psychographic targeting—developing psychological profiles of every US voter so that political campaigns could tailor messages to exploit psychological vulnerabilities. Those marketing claims were paired with disturbing revelations about the company violating Facebook’s terms of service to scrape tens of millions of user profiles, which were then compiled into a broader database of US voters. Cambridge Analytica behaved unethically. It either broke a lot of laws or demonstrated that old laws needed updating. When the company shut down, no one seemed to shed a tear.

But what is less clear is just how different Cambridge Analytica’s product actually was from the type of microtargeted digital advertisements that every other US electoral campaign uses. Many of the most prominent researchers warning the public about how Cambridge Analytica uses our digital exhaust to “hack our brains” are marketing professors, more accustomed to studying the impact of advertising in commerce than in elections. The political science research community has been far more skeptical. An investigation from Nature magazine documented that the evidence of Cambridge Analytica’s independent impact on voter behavior is basically nonexistent (Gibney 2018). There is no evidence that psychographic targeting actually works at the scale of the American electorate, and there is also no evidence that Cambridge Analytica in fact deployed psychographic models while working for the Trump campaign. The company clearly broke Facebook’s terms of service in acquiring its massive Facebook dataset. But it is not clear that the massive dataset made much of a difference.

At issue in the Cambridge Analytica case are two baseline assumptions about political persuasion in elections. First, what should be our point of comparison for digital propaganda in elections? Second, how does political persuasion in elections compare to persuasion in commercial arenas and marketing in general?…(More)”.

Navigation Apps Changed the Politics of Traffic

Curated on Posted on by Stefaan Verhulst

Essay by Laura Bliss: “There might not be much “weather” to speak of in Los Angeles, but there is traffic. It’s the de facto small talk upon arrival at meetings or cocktail parties, comparing journeys through the proverbial storm. And in certain ways, traffic does resemble the daily expressions of climate. It follows diurnal and seasonal patterns; it shapes, and is shaped, by local conditions. There are unexpected downpours: accidents, parades, sports events, concerts.

Once upon a time, if you were really savvy, you could steer around the thunderheads—that is, evade congestion almost entirely.

Now, everyone can do that, thanks to navigation apps like Waze, which launched in 2009 by a startup based in suburban Tel Aviv with the aspiration to save drivers five minutes on every trip by outsmarting traffic jams. Ten years later, the navigation app’s current motto is to “eliminate traffic”—to untie the knots of urban congestion once and for all. Like Google Maps, Apple Maps, Inrix, and other smartphone-based navigation tools, its routing algorithm weaves user locations with other sources of traffic data, quickly identifying the fastest routes available at any given moment.

Waze often describes itself in terms of the social goods it promotes. It likes to highlight the dedication of its active participants, who pay it forward to less-informed drivers behind them, as well as its willingness to share incident reports with city governments so that, for example, traffic engineers can rejigger stop lights or crack down on double parking. “Over the last 10 years, we’ve operated from a sense of civic responsibility within our means,” wrote Waze’s CEO and founder Noam Bardin in April 2018.

But Waze is a business, not a government agency. The goal is to be an indispensable service for its customers, and to profit from that. And it isn’t clear that those objectives align with a solution for urban congestion as a whole. This gets to the heart of the problem with any navigation app—or, for that matter, any traffic fix that prioritizes the needs of independent drivers over what’s best for the broader system. Managing traffic requires us to work together. Apps tap into our selfish desires….(More)”.

This essay is adapted from SOM Thinkers: The Future of Transportation, published by Metropolis Books.

Copy, Paste, Legislate

Curated on Posted on by Stefaan Verhulst

The Center for Public Integrity: “Do you know if a bill introduced in your statehouse — it might govern who can fix your shattered iPhone screen or whether you can still sue a pedophile priest years later — was actually written by your elected lawmakers? Use this new tool to find out.

Spoiler alert The answer may well be no.

Thousands of pieces of “model legislation” are drafted each year by business organizations and special interest groups and distributed to state lawmakers for introduction. These copycat bills influence policymaking across the nation, state by state, often with little scrutiny. This news application was developed by the Center for Public Integrity, part of a year-long collaboration with USA TODAY and the Arizona Republic to bring the practice into the light….(More)”.

Open Democracy and Digital Technologies

Curated on Posted on by Stefaan Verhulst

Paper by Hélène Landemore: “…looks at the connection between democratic theory and technological constraints, and argues for renovating our paradigm of democracy to make the most of the technological opportunities offered by the digital revolution. The most attractive normative theory of democracy currently available—Habermas’ model of a two-track deliberative sphere—is, for all its merits, a self-avowed rationalization of representative democracy, a system born in the 18th century under different epistemological, conceptual, and technological constraints. In this
paper I show the limits of this model and defend instead an alternative paradigm of democracy I call “open democracy,” in which digital technologies are assumed to make it possible to transcend a number of dichotomies, including that between ordinary citizens and democratic representatives.

Rather than just imagining a digitized version or extension of existing institutions and practices—representative democracy as we know it—I thus take the opportunities offered by the digital revolution (its technological “affordances,” in the jargon) to envision new democratic institutions and means of democratic empowerment, some of which are illustrated in the vignette with which this paper started. In other words, rather that start from what is— our electoral democracies, I start from what democracy could mean, if we reinvented it more or less from scratch today with the help of digital technologies.

The first section lays out the problems with and limits of our current practice and theory of democracy.


The second section traces these problems to conceptual design flaws partially induced by 18th century conceptual, epistemological, and technological constraints.


Section three lays out an alternative theory of democracy I call “open democracy,” which avoids some of these design flaws, and introduces the institutional features of this new paradigm that are specifically enabled by digital technologies: deliberation and democratic representation….(More)”.

Taming the Beast: Harnessing Blockchains in Developing Country Governments

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Paper by Raúl Zambrano: “Amid pressing demands to achieve critical sustainable development goals, governments in developing countries face the additional complex task of embracing new digital technologies such as blockchains. This paper develops a framework interlinking development, technology, and government institutions that policymakers and development practitioners could use to address such a conundrum. State capacity and democratic governance are introduced as drivers in the overall analysis. With this in hand, blockchain technology is revisited from the perspective of governments in the Global South, identifying in the process key traits and proposing a new typology. An overview of the status of blockchain deployments in the Global South follows, complemented by a closer look at country examples to distill trends, patterns and risks. The paper closes with a discussion of the findings, highlighting both challenges and opportunities for governments. It also provides basic guidance to development practitioners interested in enhancing current programming using blockchains as an enabler….(More)”

Meaningful Inefficiencies: Civic Design in an Age of Digital Expediency

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Book by Eric Gordon and Gabriel Mugar: “Public trust in the institutions that mediate civic life-from governing bodies to newsrooms-is low. In facing this challenge, many organizations assume that ensuring greater efficiency will build trust. As a result, these organizations are quick to adopt new technologies to enhance what they do, whether it’s a new app or dashboard. However, efficiency, or charting a path to a goal with the least amount of friction, is not itself always built on a foundation of trust.

Meaningful Inefficiencies is about the practices undertaken by civic designers that challenge the normative applications of “smart technologies” in order to build or repair trust with publics. Based on over sixty interviews with change makers in public serving organizations throughout the United States, as well as detailed case studies, this book provides a practical and deeply philosophical picture of civic life in transition. The designers in this book are not professional designers, but practitioners embedded within organizations who have adopted an approach to public engagement Eric Gordon and Gabriel Mugar call “meaningful inefficiencies,” or the deliberate design of less efficient over more efficient means of achieving some ends. This book illustrates how civic designers are creating meaningful inefficiencies within public serving organizations. It also encourages a rethinking of how innovation within these organizations is understood, applied, and sought after. Different than market innovation, civic innovation is not just about invention and novelty; it is concerned with building communities around novelty, and cultivating deep and persistent trust.

At its core, Meaningful Inefficiencies underlines that good civic innovation will never just involve one single public good, but must instead negotiate a plurality of publics. In doing so, it creates the conditions for those publics to play, resulting in people truly caring for the world. Meaningful Inefficiencies thus presents an emergent and vitally needed approach to creating civic life at a moment when smart and efficient are the dominant forces in social and organizational change….(More)”.

Dollars for Profs: How to Investigate Professors’ Conflicts of Interest

Curated on Posted on by Stefaan Verhulst

ProPublica: “When professors moonlight, the income may influence their research and policy views. Although most universities track this outside work, the records have rarely been accessible to the public, potentially obscuring conflicts of interests.

That changed last month when ProPublica launched Dollars for Profs, an interactive database that, for the first time ever, allows you to look up more than 37,000 faculty and staff disclosures from about 20 public universities and the National Institutes of Health.

We believe there are hundreds of stories in this database, and we hope to tell as many as possible. Already, we’ve revealed how the University of California’s weak monitoring of conflicts has allowed faculty members to underreport their outside income, potentially depriving the university of millions of dollars. In addition, using a database of NIH records, we found that health researchers have acknowledged a total of at least $188 million in financial conflicts of interest since 2012.

We hope journalists all over the country will look into the database and find more. Here are tips for local education reporters, college newspaper journalists and anyone else who wants to hold academia accountable on how to dig into the disclosures….(More)”.

The Case for an Institutionally Owned Knowledge Infrastructure

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Article by James W. Weis, Amy Brand and Joi Ito: “Science and technology are propelled forward by the sharing of knowledge. Yet despite their vital importance in today’s innovation-driven economy, our knowledge infrastructures have failed to scale with today’s rapid pace of research and discovery.

For example, academic journals, the dominant dissemination platforms of scientific knowledge, have not been able to take advantage of the linking, transparency, dynamic communication and decentralized authority and review that the internet enables. Many other knowledge-driven sectors, from journalism to law, suffer from a similar bottleneck — caused not by a lack of technological capacity, but rather by an inability to design and implement efficient, open and trustworthy mechanisms of information dissemination.

Fortunately, growing dissatisfaction with current knowledge-sharing infrastructures has led to a more nuanced understanding of the requisite features that such platforms must provide. With such an understanding, higher education institutions around the world can begin to recapture the control and increase the utility of the knowledge they produce.

When the World Wide Web emerged in the 1990s, an era of robust scholarship based on open sharing of scientific advancements appeared inevitable. The internet — initially a research network — promised a democratization of science, universal access to the academic literature and a new form of open publishing that supported the discovery and reuse of knowledge artifacts on a global scale. Unfortunately, however, that promise was never realized. Universities, researchers and funding agencies, for the most part, failed to organize and secure the investment needed to build scalable knowledge infrastructures, and publishing corporations moved in to solidify their position as the purveyors of knowledge.

In the subsequent decade, such publishers have consolidated their hold. By controlling the most prestigious journals, they have been able to charge for access — extracting billions of dollars in subscription fees while barring much of the world from the academic literature. Indeed, some of the world’s wealthiest academic institutions are no longer able or willing to pay the subscription costs required.

Further, by controlling many of the most prestigious journals, publishers have also been able to position themselves between the creation and consumption of research, and so wield enormous power over peer review and metrics of scientific impact. Thus, they are able to significantly influence academic reputation, hirings, promotions, career progressions and, ultimately, the direction of science itself.

But signs suggest that the bright future envisioned in the early days of the internet is still within reach. Increasing awareness of, and dissatisfaction with, the many bottlenecks that the commercial monopoly on research information has imposed are stimulating new strategies for developing the future’s knowledge infrastructures. One of the most promising is the shift toward infrastructures created and supported by academic institutions, the original creators of the information being shared, and nonprofit consortia like the Collaborative Knowledge Foundation and the Center for Open Science.

Those infrastructures should fully exploit the technological capabilities of the World Wide Web to accelerate discovery, encourage more research support and better structure and transmit knowledge. By aligning academic incentives with socially beneficial outcomes, such a system could enrich the public while also amplifying the technological and societal impact of investment in research and innovation.

We’ve outlined below the three areas in which a shift to an academically owned platforms would yield the highest impact.

  • Truly Open Access…
  • Meaningful Impact Metrics…
  • Trustworthy Peer Review….(More)”.

Icelandic Citizen Engagement Tool Offers Tips for U.S.

Curated on Posted on by Stefaan Verhulst

Zack Quaintance at Government Technology: “The world of online discourse was vastly different one decade ago. This was before foreign election meddling, before social media execs were questioned by Congress, and before fighting with cantankerous uncles became an online trope. The world was perhaps more naïve, with a wide-eyed belief in some circles that Internet forums would amplify the voiceless within democracy.

This was the world in which Róbert Bjarnason and his collaborators lived. Based in Iceland, Bjarnason and his team developed a platform in 2010 for digital democracy. It was called Shadow Parliament, and its aim was simply to connect Iceland’s people with its governmental leadership. The platform launched one morning that year, with a comments section for debate. By evening, two users were locked in a deeply personal argument.

“We just looked at each other and thought, this is not going to be too much fun,” Bjarnason recalled recently. “We had just created one more platform for people to argue on.”

Sure, the engagement level was quite high, bringing furious users back to the site repeatedly to launch vitriol, but Shadow Parliament was not fostering the helpful discourse for which it was designed. So, developers scrapped it, pulling from the wreckage lessons to inform future work.

Bjarnason and team, officially a nonprofit called Citizens Foundation, worked for roughly a year, and, eventually, a new platform called Better Reykjavik was born. Better Reykjavik had key differences, chief among them a new debate system with simple tweaks: Citizens must list arguments for and against ideas, and instead of replying to each other directly, they can only down-vote things with which they disagree. This is a design that essentially forces users to create standalone points, rather than volley combative responses at one another, threaded in the fashion of Facebook or Twitter.

“With this framing of it,” Bjarnason said, “we’re not asking people to write the first comment they think of. We’re actually asking people to evaluate the idea.”

One tradeoff is that fury has proven itself to be an incredible driver of traffic, and the site loses that. But what the platform sacrifices in irate engagement, it gains in thoughtful debate. It’s essentially trading anger clicks for coherent discourse, and it’s seen tremendous success within Iceland — where some municipalities report 20 percent citizen usage — as well as throughout the international community, primarily in Europe. All told, Citizens Foundation has now built like-minded projects in 20 countries. And now, it is starting to build platforms for communities in the U.S….(More)”.

The Starving State

Curated on Posted on by Stefaan Verhulst

Article by Joseph E. Stiglitz, Todd N. Tucker, and Gabriel Zucman at Foreign Affairs: “For millennia, markets have not flourished without the help of the state. Without regulations and government support, the nineteenth-century English cloth-makers and Portuguese winemakers whom the economist David Ricardo made famous in his theory of comparative advantage would have never attained the scale necessary to drive international trade. Most economists rightly emphasize the role of the state in providing public goods and correcting market failures, but they often neglect the history of how markets came into being in the first place. The invisible hand of the market depended on the heavier hand of the state.

The state requires something simple to perform its multiple roles: revenue. It takes money to build roads and ports, to provide education for the young and health care for the sick, to finance the basic research that is the wellspring of all progress, and to staff the bureaucracies that keep societies and economies in motion. No successful market can survive without the underpinnings of a strong, functioning state.

That simple truth is being forgotten today. In the United States, total tax revenues paid to all levels of government shrank by close to four percent of national income over the last two decades, from about 32 percent in 1999 to approximately 28 percent today, a decline unique in modern history among wealthy nations. The direct consequences of this shift are clear: crumbling infrastructure, a slowing pace of innovation, a diminishing rate of growth, booming inequality, shorter life expectancy, and a sense of despair among large parts of the population. These consequences add up to something much larger: a threat to the sustainability of democracy and the global market economy….(More)”.