Abandoning Silos: How innovative governments are collaborating horizontally to solve complex problems


Report by Michael Crawford Urban: “The complex challenges that governments at all levels are facing today cut across long-standing and well-defined government boundaries and organizational structures. Solving these problems therefore requires a horizontal approach. This report looks at how such an approach can be successfully implemented.There are a number of key obstacles to effective horizontal collaboration in government, ranging from misaligned professional incentive structures to incompatible computer systems. But a number of governments – Estonia, the UK, and New Zealand – have all recently introduced innovative initiatives that are succeeding in creatively tackling these complex horizontal challenges. In each case, this is delivering critical benefits – reduced government costs and regulatory burdens, getting more out of existing personnel while recruiting more high quality professionals, or providing new and impactful data-driven insights that are helping improve the quality of human services.

How are they achieving this? We answer this question by using an analytical framework organized along three fundamental dimensions: governance(structuring accountability and responsibility), people (managing culture and personnel), and data (collecting, transmitting and using information). In each of our three cases, we show how specific steps taken along one of these dimensions can help overcome important obstacles that commonly arise and, in so doing, enable successful horizontal collaboration….(More)”.

Ethical Dilemmas in Cyberspace


Paper by Martha Finnemore: “This essay steps back from the more detailed regulatory discussions in other contributions to this roundtable on “Competing Visions for Cyberspace” and highlights three broad issues that raise ethical concerns about our activity online. First, the commodification of people—their identities, their data, their privacy—that lies at the heart of business models of many of the largest information and communication technologies companies risks instrumentalizing human beings. Second, concentrations of wealth and market power online may be contributing to economic inequalities and other forms of domination. Third, long-standing tensions between the security of states and the human security of people in those states have not been at all resolved online and deserve attention….(More)”.

The role of Ombudsman Institutions in Open Government


Report by K.Zuegel, E. Cantera, and A. Bellantoni: “Ombudsman institutions (OIs) act as the guardians of citizens’ rights and as a mediator between citizens and the public administration. While the very existence of such institutions is rooted in the notion of open government, the role they can play in promoting openness throughout the public administration has not been adequately recognized or exploited. Based on a survey of 94 OIs, this report examines the role they play in open government policies and practices. It also provides recommendations on how, given their privileged contact with both people and governments, OIs can better promote transparency, integrity, accountability, and stakeholder participation; how their role in national open government strategies and initiatives can be strengthened; and how they can be at the heart of a truly open state….(More)”.

The Theory and Practice of Social Machines


Book by Nigel Shadbolt, David De Roure, Kieron O’Hara and Wendy Hall: “Social machines are a type of network connected by interactive digital devices made possible by the ubiquitous adoption of technologies such as the Internet, the smartphone, social media and the read/write World Wide Web, connecting people at scale to document situations, cooperate on tasks, exchange information, or even simply to play. Existing social processes may be scaled up, and new social processes enabled, to solve problems, augment reality, create new sources of value, and disrupt existing practice.

This book considers what talents one would need to understand or build a social machine, describes the state of the art, and speculates on the future, from the perspective of the EPSRC project SOCIAM – The Theory and Practice of Social Machines. The aim is to develop a set of tools and techniques for investigating, constructing and facilitating social machines, to enable us to narrow down pragmatically what is becoming a wide space, by asking ‘when will it be valuable to use these methods on a sociotechnical system?’ The systems for which the use of these methods adds value are social machines in which there is rich person-to-person communication, and where a large proportion of the machine’s behaviour is constituted by human interaction….(More)”.

Making NHS data work for everyone


Reform: This report looks at the access and use of NHS data by private sector companies for research or product and service development purposes….

The private sector is an important partner to the NHS and plays a crucial role in the development of healthcare technologies that use data collected by hospitals or GP practices. It provides the skills and know-how to develop data-driven tools which can be used to improve patient care. However, this is not a one-sided exchange as the NHS makes the data available to build these tools and offers medical expertise to make sense of the data. This is known as the “value exchange”. Our research uncovered that there is a lack of clarity over what a fair value exchange looks like. This lack of clarity in conjunction with the lack of national guidance on the types of partnerships that could be developed has led to a patchwork on the ground….

Knowing what the “value exchange” is between patients, the NHS and industry allows for a more informed conversation about what constitutes a fair partnership when there is access to data to create a product or service

WHAT NEEDS TO CHANGE?

  1. Engage with the public
  2. A national strategy
  3. Access to good quality data
  4. Commercial and legal skills…(More)

Cybersecurity of the Person


Paper by Jeff Kosseff: “U.S. cybersecurity law is largely an outgrowth of the early-aughts concerns over identity theft and financial fraud. Cybersecurity laws focus on protecting identifiers such as driver’s licenses and social security numbers, and financial data such as credit card numbers. Federal and state laws require companies to protect this data and notify individuals when it is breached, and impose civil and criminal liability on hackers who steal or damage this data. In this paper, I argue that our current cybersecurity laws are too narrowly focused on financial harms. While such concerns remain valid, they are only one part of the cybersecurity challenge that our nation faces.

Too often overlooked by the cybersecurity profession are the harms to individuals, such as revenge pornography and online harassment. Our legal system typically addresses these harms through retrospective criminal prosecution and civil litigation, both of which face significant limits. Accounting for such harms in our conception of cybersecurity will help to better align our laws with these threats and reduce the likelihood of the harms occurring….(More)”,

G20/OECD Compendium of good practices on the use of open data for Anti-corruption


OECD: “This compendium of good practices was prepared by the OECD at the request of the G20 Anti-corruption Working Group (ACWG), to raise awareness of the benefits of open data policies and initiatives in: 

  • fighting corruption,
  • increasing public sector transparency and integrity,
  • fostering economic development and social innovation.

This compendium provides an overview of initiatives for the publication and re-use of open data to fight corruption across OECD and G20 countries and underscores the impact that a digital transformation of the public sector can deliver in terms of better governance across policy areas.  The practices illustrate the use of open data as a way of fighting corruption and show how open data principles can be translated into concrete initiatives.

The publication is divided into three sections:

Section 1 discusses the benefits of open data for greater public sector transparency and performance, national competitiveness and social engagement, and how these initiatives contribute to greater public trust in government.

Section 2 highlights the preconditions necessary across different policy areas related to anti-corruption (e.g. open government, public procurement) to sustain the implementation of an “Open by default” approach that could help government move from a perspective that focuses on increasing access to public sector information to one that enhances the publication of open government data for re-use and value co-creation. 

Section 3 presents the results of the OECD survey administered across OECD and G20 countries, good practices on the publishing and reusing of open data for anti-corruption in G20 countries, and lessons learned from the definition and implementation of these initiatives. This chapter also discusses the implications for broader national matters such as freedom of press, and the involvement of key actors of the open data ecosystem (e.g. journalists and civil society organisations) as key partners in open data re-use for anti-corruption…(More)”.

Harnessing Digital Tools to Revitalize European Democracy


Article by Elisa Lironi: “…Information and communication technology (ICT) can be used to implement more participatory mechanisms and foster democratic processes. Often referred to as e-democracy, there is a large range of very different possibilities for online engagement, including e-initiatives, e-consultations, crowdsourcing, participatory budgeting, and e-voting. Many European countries have started exploring ICT’s potential to reach more citizens at a lower cost and to tap into the so-called wisdom of the crowd, as governments attempt to earn citizens’ trust and revitalize European democracy by developing more responsive, transparent, and participatory decisionmaking processes.

For instance, when Anne Hidalgo was elected mayor of Paris in May 2014, one of her priorities was to make the city more collaborative by allowing Parisians to propose policy and develop projects together. In order to build a stronger relationship with the citizens, she immediately started to implement a citywide participatory budgeting project for the whole of Paris, including all types of policy issues. It started as a small pilot, with the city of Paris putting forward fifteen projects that could be funded with up to about 20 million euros and letting citizens vote on which projects to invest in, via ballot box or online. Parisians and local authorities deemed this experiment successful, so Hidalgo decided it was worth taking further, with more ideas and a bigger pot of money. Within two years, the level of participation grew significantly—from 40,000 voters in 2014 to 92,809 in 2016, representing 5 percent of the total urban population. Today, Paris Budget Participatif is an official platform that lets Parisians decide how to spend 5 percent of the investment budget from 2014 to 2020, amounting to around 500 million euros. In addition, the mayor also introduced two e-democracy platforms—Paris Petitions, for e-petitions, and Idée Paris, for e-consultations. Citizens in the French capital now have multiple channels to express their opinions and contribute to the development of their city.

In Latvia, civil society has played a significant role in changing how legislative procedures are organized. ManaBalss (My Voice) is a grassroots NGO that creates tools for better civic participation in decisionmaking processes. Its online platform, ManaBalss.lv, is a public e-participation website that lets Latvian citizens propose, submit, and sign legislative initiatives to improve policies at both the national and municipal level. …

In Finland, the government itself introduced an element of direct democracy into the Finnish political system, through the 2012 Citizens’ Initiative Act (CI-Act) that allows citizens to submit initiatives to the parliament. …

Other civic tech NGOs across Europe have been developing and experimenting with a variety of digital tools to reinvigorate democracy. These include initiatives like Science For You (SCiFY) in Greece, Netwerk Democratie in the Netherlands, and the Citizens Foundation in Iceland, which got its start when citizens were asked to crowdsource their constitution in 2010.

Outside of civil society, several private tech companies are developing digital platforms for democratic participation, mainly at the local government level. One example is the Belgian start-up CitizenLab, an online participation platform that has been used by more than seventy-five municipalities around the world. The young founders of CitizenLab have used technology to innovate the democratic process by listening to what politicians need and including a variety of functions, such as crowdsourcing mechanisms, consultation processes, and participatory budgeting. Numerous other European civic tech companies have been working on similar concepts—Cap Collectif in France, Delib in the UK, and Discuto in Austria, to name just a few. Many of these digital tools have proven useful to elected local or national representatives….

While these initiatives are making a real impact on the quality of European democracy, most of the EU’s formal policy focus is on constraining the power of the tech giants rather than positively aiding digital participation….(More)”

To Reduce Privacy Risks, the Census Plans to Report Less Accurate Data


Mark Hansen at the New York Times: “When the Census Bureau gathered data in 2010, it made two promises. The form would be “quick and easy,” it said. And “your answers are protected by law.”

But mathematical breakthroughs, easy access to more powerful computing, and widespread availability of large and varied public data sets have made the bureau reconsider whether the protection it offers Americans is strong enough. To preserve confidentiality, the bureau’s directors have determined they need to adopt a “formal privacy” approach, one that adds uncertainty to census data before it is published and achieves privacy assurances that are provable mathematically.

The census has always added some uncertainty to its data, but a key innovation of this new framework, known as “differential privacy,” is a numerical value describing how much privacy loss a person will experience. It determines the amount of randomness — “noise” — that needs to be added to a data set before it is released, and sets up a balancing act between accuracy and privacy. Too much noise would mean the data would not be accurate enough to be useful — in redistricting, in enforcing the Voting Rights Act or in conducting academic research. But too little, and someone’s personal data could be revealed.

On Thursday, the bureau will announce the trade-off it has chosen for data publications from the 2018 End-to-End Census Test it conducted in Rhode Island, the only dress rehearsal before the actual census in 2020. The bureau has decided to enforce stronger privacy protections than companies like Apple or Google had when they each first took up differential privacy….

In presentation materials for Thursday’s announcement, special attention is paid to lessening any problems with redistricting: the potential complications of using noisy counts of voting-age people to draw district lines. (By contrast, in 2000 and 2010 the swapping mechanism produced exact counts of potential voters down to the block level.)

The Census Bureau has been an early adopter of differential privacy. Still, instituting the framework on such a large scale is not an easy task, and even some of the big technology firms have had difficulties. For example, shortly after Apple’s announcement in 2016 that it would use differential privacy for data collected from its macOS and iOS operating systems, it was revealed that the actual privacy loss of their systems was much higher than advertised.

Some scholars question the bureau’s abandonment of techniques like swapping in favor of differential privacy. Steven Ruggles, Regents Professor of history and population studies at the University of Minnesota, has relied on census data for decades. Through the Integrated Public Use Microdata Series, he and his team have regularized census data dating to 1850, providing consistency between questionnaires as the forms have changed, and enabling researchers to analyze data across years.

“All of the sudden, Title 13 gets equated with differential privacy — it’s not,” he said, adding that if you make a guess about someone’s identity from looking at census data, you are probably wrong. “That has been regarded in the past as protection of privacy. They want to make it so that you can’t even guess.”

“There is a trade-off between usability and risk,” he added. “I am concerned they may go far too far on privileging an absolutist standard of risk.”

In a working paper published Friday, he said that with the number of private services offering personal data, a prospective hacker would have little incentive to turn to public data such as the census “in an attempt to uncover uncertain, imprecise and outdated information about a particular individual.”…(More)”.

Motivating Participation in Crowdsourced Policymaking: The Interplay of Epistemic and Interactive Aspects


Paper by Tanja Aitamurto and Jorge Saldivar in Proceedings of ACM Human-Computer Interaction (CSCW ’18):  “…we examine the changes in motivation factors in crowdsourced policymaking. By drawing on longitudinal data from a crowdsourced law reform, we show that people participated because they wanted to improve the law, learn, and solve problems. When crowdsourcing reached a saturation point, the motivation factors weakened and the crowd disengaged. Learning was the only factor that did not weaken. The participants learned while interacting with others, and the more actively the participants commented, the more likely they stayed engaged. Crowdsourced policymaking should thus be designed to support both epistemic and interactive aspects. While the crowd’s motives were rooted in self-interest, their knowledge perspective showed common-good orientation, implying that rather than being dichotomous, motivation factors move on a continuum. The design of crowdsourced policymaking should support the dynamic nature of the process and the motivation factors driving it….(More)”.