Bit By Bit: Social Research in the Digital Age


Open Review of Book by Matthew J. Salganik: “In the summer of 2009, mobile phones were ringing all across Rwanda. In addition to the millions of calls between family, friends, and business associates, about 1,000 Rwandans received a call from Joshua Blumenstock and his colleagues. The researchers were studying wealth and poverty by conducting a survey of people who had been randomly sampled from a database of 1.5 million customers from Rwanda’s largest mobile phone provider. Blumenstock and colleagues asked the participants if they wanted to participate in a survey, explained the nature of the research to them, and then asked a series of questions about their demographic, social, and economic characteristics.

Everything I have said up until now makes this sound like a traditional social science survey. But, what comes next is not traditional, at least not yet. They used the survey data to train a machine learning model to predict someone’s wealth from their call data, and then they used this model to estimate the wealth of all 1.5 million customers. Next, they estimated the place of residence of all 1.5 million customers by using the geographic information embedded in the call logs. Putting these two estimates together—the estimated wealth and the estimated place of residence—Blumenstock and colleagues were able to produce high-resolution estimates of the geographic distribution of wealth across Rwanda. In particular, they could produce an estimated wealth for each of Rwanda’s 2,148 cells, the smallest administrative unit in the country.

It was impossible to validate these estimates because no one had ever produced estimates for such small geographic areas in Rwanda. But, when Blumenstock and colleagues aggregated their estimates to Rwanda’s 30 districts, they found that their estimates were similar to estimates from the Demographic and Health Survey, the gold standard of surveys in developing countries. Although these two approaches produced similar estimates in this case, the approach of Blumenstock and colleagues was about 10 times faster and 50 times cheaper than the traditional Demographic and Health Surveys. These dramatically faster and lower cost estimates create new possibilities for researchers, governments, and companies (Blumenstock, Cadamuro, and On 2015).

In addition to developing a new methodology, this study is kind of like a Rorschach inkblot test; what people see depends on their background. Many social scientists see a new measurement tool that can be used to test theories about economic development. Many data scientists see a cool new machine learning problem. Many business people see a powerful approach for unlocking value in the digital trace data that they have already collected. Many privacy advocates see a scary reminder that we live in a time of mass surveillance. Many policy makers see a way that new technology can help create a better world. In fact, this study is all of those things, and that is why it is a window into the future of social research….(More)”

Open Government Data in Africa: A preference elicitation analysis of media practitioners


Eric Afful-Dadzie and Anthony Afful-Dadzie in Government Information Quarterly: “Open Government Data (OGD) continues to receive considerable traction around the world. In particular, there have been a growing number of OGD establishments in the developed world, sparking expectations of similar trends in growing democracies. To understand the readiness of OGD stakeholders in Africa especially the media, this paper (1) reviews current infrastructure at OGD web portals in Africa and (2) conducts a preference elicitation analysis among media practitioners in 5 out of the 7 OGD country centers in Africa regarding desired structure of OGD in developing countries. The analysis gives a view of the relative importance media practitioners ascribe to a selected set of OGD attributes in anticipation of a more functional OGD in their respective countries. Using conjoint analysis, the result indicates that media practitioners put premium on ‘metadata’ and ‘data format’ respectively in order of importance. Results from the review also reveal that features of current OGD web portals in Africa are not consistent with the desired preferences of users. Overall, the study provides a general insight into media expectations of OGD in Africa, and also serves as a foundational knowledge for authorities and practitioners to manage expectations of the media in connection with OGD in Africa….(More)”.

Innovation in Education Through Crowdsourcing


Meghna Tare in TriplePundit: “….UNESCO tapped into online crowdsourcing to help achieve Education for All. The project on crowdsourcing girls’ education in Ethiopia and Tanzania launched in July 2011 took a community-based approach to lowering drop-out rates in secondary schools in those countries.

Funded by the Packard Foundation, within the framework of UNESCO’s global partnership for girls’ and women’s education, it encouraged girls and their communities to propose solutions to obstacles preventing girls from completing secondary education. The process introduced a fresh approach to designing education policies

One of the groups that benefits tremendously from crowdsourcing in education is the faculty. Teachers and professors can share lesson plans with each other and find new and innovative ways to share material with students. They can brainstorm together to create a database of resources and best practices that benefit their institution – and then share that information with other schools as well. They can give feedback and offer assistance in further developing curriculum. Finally, faculty can use peer evaluations to help with grading practices and to receive feedback on their teaching styles

Crowdsourcing is also an important method to improve the way education is conducted by teachers and received by students. With crowdsourcing projects, colleges and universities can use collective brainpower and energy to complete what they can’t do on their own, going beyond their budgets and time constraints.

From transcribing ancient documents and increasing class participation to collecting data for research and documenting campus crime, these college crowdsourcing projects are downright awe-inspiring.

  • Columbia University used crowdsourcing of ideas to dramatically enhance the student experience. By allowing students to suggest ideas in the “What to Fix Colombia” community, the school received feedback and implemented changes that made a significant difference in how students operate at school. Some of the low-hanging fruit ideas included small things like revised gate hours and a new mailbox notification system….(More)”

What is the Spectrum of Public Participation?


Spectrum of Public Participation

Using the Spectrum of Public Participation

Many practitioners and organisations find the Spectrum very helpful. The IAP2 claims that the Spectrum is “quickly becoming an international standard” and, while this claim is partly marketing, it certainly has some validity in some sectors. In Australia, the Spectrum forms a basis for many state and federal government guides to community engagement (e.g., Department Environment, Land, Water and Planning, Department of Primary Industries) local government community engagement plans (e.g., City of Newcastle, Latrobe City and the Local Government Association of South Australia ) and a range of other organisations (e.g., Australian Water Recycling Centre of Excellence and Trinity Grammar School).

While not as widely used in other parts of the world, it is still relevant and has been used in a range of contexts (e.g., The United States Environmental Protection Agency, the British Forestry Commission and Vancouver’s Engage City Task Force).

….

Selecting a level

The Spectrum is not a flow chart. They are not steps in a process – starting on the left and working to the right – so selecting a level needs to be based on the specific context.

Higher levels are not necessarily “better”. If an issue is not controversial and does not provoke passionate feelings, a lower level maybe more appropriate, but for issues which are complex and controversial, it can save time in the long run to choose a higher level ….

Selecting a level of participation does not mean that the level cannot change, (e.g., it might be discovered that an issue was more controversial than thought, and so a higher level might be adopted) nor is the selected level the only one that can be used. It can be quite appropriate to provide ways of engaging the community at lower levels than the level selected. For example, some people may not have the time and energy to participate in day long workshop held at the Collaborate level, but might still want to have the opportunity to contribute their ideas.

The level is only part of the picture

Community engagement needs to have strong ethical base. Selecting appropriate levels is important but the way we engage the community and who we engage are also vitally important.

The Spectrum of Public Participation is underpinned by seven values.….

The Spectrum is a useful tool in thinking about, and planning, community engagement that has helped many practitioners in a wide range of contexts. Although there are examples where it has been used poorly, it provides a valuable starting place and can, in fact, be used to challenge poor community engagement practice….(More)”

Fighting Illegal Fishing With Big Data


Emily Matchar in Smithsonian: “In many ways, the ocean is the Wild West. The distances are vast, the law enforcement agents few and far between, and the legal jurisdiction often unclear. In this environment, illegal activity flourishes. Illegal fishing is so common that experts estimate as much as a third of fish sold in the U.S. was fished illegally. This illegal fishing decimates the ocean’s already dwindling fish populations and gives rise to modern slavery, where fishermen are tricked onto vessels and forced to work, sometimes for years.

A new use of data technology aims to help curb these abuses by shining a light on the high seas. The technology uses ships’ satellite signals to detect instances of transshipment, when two vessels meet at sea to exchange cargo. As transshipment is a major way illegally caught fish makes it into the legal supply chain, tracking it could potentially help stop the practice.

“[Transshipment] really allows people to do something out of sight,” says David Kroodsma, the research program director at Global Fishing Watch, an online data platform launched by Google in partnership with the nonprofits Oceana and SkyTruth. “It’s something that obscures supply chains. It’s basically being able to do things without any oversight. And that’s a problem when you’re using a shared resource like the oceans.”

Global Fishing Watch analyzed some 21 billion satellite signals broadcast by ships, which are required to carry transceivers for collision avoidance, from between 2012 and 2016. It then used an artificial intelligence system it created to identify which ships were refrigerated cargo vessels (known in the industry as “reefers”). They then verified this information with fishery registries and other sources, eventually identifying 794 reefers—90 percent of the world’s total number of such vessels. They tracked instances where a reefer and a fishing vessel were moving at similar speeds in close proximity, labeling these instances as “likely transshipments,” and also traced instances where reefers were traveling in a way that indicated a rendezvous with a fishing vessel, even if no fishing vessel was present—fishing vessels often turn off their satellite systems when they don’t want to be seen. All in all there were more than 90,000 likely or potential transshipments recorded.

Even if these encounters were in fact transshipments, they would not all have been for nefarious purposes. They may have taken place to refuel or load up on supplies. But looking at the patterns of where the potential transshipments happen is revealing. Very few are seen close to the coasts of the U.S., Canada and much of Europe, all places with tight fishery regulations. There are hotspots off the coast of Peru and Argentina, all over Africa, and off the coast of Russia. Some 40 percent of encounters happen in international waters, far enough off the coast that no country has jurisdiction.

The tracked reefers were flying flags from some 40 different countries. But that doesn’t necessarily tell us much about where they really come from. Nearly half of the reefers tracked were flying “flags of convenience,” meaning they’re registered in countries other than where the ship’s owners are from to take advantage of those countries’ lax regulations….(More)”

Read more: http://www.smithsonianmag.com/innovation/fighting-illegal-fishing-big-data-180962321/#7eCwGrGS5v5gWjFz.99
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From Nairobi to Manila, mobile phones are changing the lives of bus riders


Shomik Mehnidrata at Transport for Development Blog: “Every day around the world, millions of people rely on buses to get around. In many cities, these services carry the bulk of urban trips, especially in Africa and Latin America. They are known by many different names—matatus, dalalas, minibus taxis, colectivos, diablos rojos, micros, etc.—but all have one thing in common: they are either hardly regulated… or not regulated at all. Although buses play a critical role in the daily life of many urban dwellers, there are a variety of complaints that have spurred calls for improvement and reform.

However, we are now witnessing a different, more organic kind of change that is disrupting the world of informal buses using ubiquitous cheap sensors and mobile technology. One hotbed of innovation is Nairobi, Kenya’s bustling capital. Two years ago, Nairobi made a splash in the world of urban transport by mapping all the routes of informal matatus. Other countries have sought to replicate this model, with open source tools and crowdsourcing supporting similar efforts in Mexico, Manila, and beyond. Back in Nairobi, the Magic Bus app helps commuters use sms services to reserve and pay for seats in matatus; in September 2016, MagicBus’ potential for easing commuter pain in the Kenyan capital was rewarded with a $1 million prize. Other programs implemented in collaboration with insurers and operators are experimenting with on-board sensors to identify and correct dangerous driver behavior such as sudden braking and acceleration. Ma3Route, also in Nairobi (there is a pattern here!) used crowdsourcing to identify dangerous drivers as well as congestion. At the same time, operators are upping their game: using technology to improve system management, control and routing in La Paz, and working with universities to improve their financial planning and capabilities in Cape Town.

Against this backdrop, the question is then: can these ongoing experimental initiatives offer a coherent alternative to formal reform? …(More)”.

Connecting the dots: Building the case for open data to fight corruption


Web Foundation: “This research, published with Transparency International, measures the progress made by 5 key countries in implementing the G20 Anti-Corruption Open Data Principles.

These principles, adopted by G20 countries in 2015, committed countries to increasing and improving the publication of public information, driving forward open data as a tool in anti-corruption efforts.

However, this research – looking at Brazil, France, Germany, Indonesia and South Africa – finds a disappointing lack of progress. No country studied has released all the datasets identified as being key to anti-corruption and much of the information is hard to find and hard use.

Key findings:

  • No country released all anti-corruption datasets
  • Quality issues means data is often not useful or useable
  • Much of the data is not published in line with open data standards, making comparability difficult
  • In many countries there is a lack of open data skills among officials in charge of anti-corruption initiatives

Download the overview report here (PDF), and access the individual country case studies BrazilFranceGermanyIndonesia and South Africa… (More)”

Corporate Social Responsibility for a Data Age


Stefaan G. Verhulst in the Stanford Social Innovation Review: “Proprietary data can help improve and save lives, but fully harnessing its potential will require a cultural transformation in the way companies, governments, and other organizations treat and act on data….

We live, as it is now common to point out, in an era of big data. The proliferation of apps, social media, and e-commerce platforms, as well as sensor-rich consumer devices like mobile phones, wearable devices, commercial cameras, and even cars generate zettabytes of data about the environment and about us.

Yet much of the most valuable data resides with the private sector—for example, in the form of click histories, online purchases, sensor data, and call data records. This limits its potential to benefit the public and to turn data into a social asset. Consider how data held by business could help improve policy interventions (such as better urban planning) or resiliency at a time of climate change, or help design better public services to increase food security.

Data responsibility suggests steps that organizations can take to break down these private barriers and foster so-called data collaboratives, or ways to share their proprietary data for the public good. For the private sector, data responsibility represents a new type of corporate social responsibility for the 21st century.

While Nepal’s Ncell belongs to a relatively small group of corporations that have shared their data, there are a few encouraging signs that the practice is gaining momentum. In Jakarta, for example, Twitter exchanged some of its data with researchers who used it to gather and display real-time information about massive floods. The resulting website, PetaJakarta.org, enabled better flood assessment and management processes. And in Senegal, the Data for Development project has brought together leading cellular operators to share anonymous data to identify patterns that could help improve health, agriculture, urban planning, energy, and national statistics.

Examples like this suggest that proprietary data can help improve and save lives. But to fully harness the potential of data, data holders need to fulfill at least three conditions. I call these the “the three pillars of data responsibility.”…

The difficulty of translating insights into results points to some of the larger social, political, and institutional shifts required to achieve the vision of data responsibility in the 21st century. The move from data shielding to data sharing will require that we make a cultural transformation in the way companies, governments, and other organizations treat and act on data. We must incorporate new levels of pro-activeness, and make often-unfamiliar commitments to transparency and accountability.

By way of conclusion, here are four immediate steps—essential but not exhaustive—we can take to move forward:

  1. Data holders should issue a public commitment to data responsibility so that it becomes the default—an expected, standard behavior within organizations.
  2. Organizations should hire data stewards to determine what and when to share, and how to protect and act on data.
  3. We must develop a data responsibility decision tree to assess the value and risk of corporate data along the data lifecycle.
  4. Above all, we need a data responsibility movement; it is time to demand data responsibility to ensure data improves and safeguards people’s lives…(More)”

The chaos of South Africa’s taxi system is being tackled with open data


Lynsey Chutel at Quartz: “On any given day in South Africa’s cities the daily commute can be chaotic and unpredictable. A new open source data platform hopes to bring some order to that—or at least help others get it right.

Contributing to that chaos is a formal public transportation system that is inadequate for a growing urban population and an informal transportation network that whizzes through the streets unregulated. Where Is My Transport has done something unique by finally bringing these two systems together on one map.

Where Is My Transport has mapped Cape Town’s transport systems to create an integrated system, incorporating train, bus and minibus taxi routes. This last one is especially difficult, because the thousands of minibuses that ferry most South Africans are notoriously difficult to pin down.

Minibus taxis seat about 15 people and turn any corner into a bus stop, often halting traffic. They travel within neighborhoods and across the country and are the most affordable means of transport for the majority of South Africans. But they are also often unsafe vehicles, at times involved in horrific road accidents.

Devin De Vries, one of the platform’s co-founders, says he was inspired by the Digital Matatus project in Nairobi. The South African platform differs, however, in that it provides open source information for others who think they may have a solution to South Africa’s troubled public transportation system.

“Transport is a complex ecosystem, and we don’t think any one company will solve it, De Vries told Quartz. “That’s why we made our platform open and hope that many endpoints—apps, websites, et cetera—will draw on the data so people can access it.”

This could lead to trip planning apps like Moovit or Transit for African commuters, or help cities better map their public transportation system, De Vries hopes…(More)”

Embracing Innovation in Government Global Trends


Report by the OECD: “Innovation in government is about finding new ways to impact the lives of citizens, and new approaches to activating them as partners to shape the future together. It involves overcoming old structures and modes of thinking and embracing new technologies and ideas. The potential of innovation in government is immense; however, the challenges governments face are significant. Despite this, governments are transforming the way they work to ensure this potential is met….

Since 2014, the OECD Observatory of Public Sector Innovation (OPSI), an OECD Directorate for Public Governance and Territorial Development (GOV) initiative, has been working to identify the key issues for innovation in government and what can be done to achieve greater impact. To learn from governments on the leading edge of this field, OPSI has partnered with the Government of the United Arab Emirates (UAE) and its Mohammed Bin Rashid Centre for Government Innovation (MBRCGI) , as part of the Middle East and North Africa (MENA)-OECD Governance Programme, to conduct a global review of new ways in which governments are transforming their operations and improving the lives of their people, culminating in this report.

Through research and an open Call for Innovations, the review surfaces key trends, challenges, and success factors in innovation today, as well as examples and case studies to illustrate them and recommendations to help support innovation. This report is published in conjunction with the 2017 World Government Summit, which brings together over 100 countries to discuss innovative ways to solve the challenges facing humanity….(More)”