Inside China’s Vast New Experiment in Social Ranking


Mara Hvistendahl at Wired: “…During the past 30 years, by contrast, China has grown to become the world’s second largest economy without much of a functioning credit system at all. The People’s Bank of China, the country’s central banking regulator, maintains records on millions of consumers, but they often contain little or no information. Until recently, it was difficult to get a credit card with any bank other than your own. Consumers mainly used cash….

In 2013, Ant Financial executives retreated to the mountains outside Hangzhou to discuss creating a slew of new products; one of them was Zhima Credit. The executives realized that they could use the data-collecting powers of Alipay to calculate a credit score based on an individual’s activities. “It was a very natural process,” says You Xi, a Chinese business reporter who detailed this pivotal meeting in a recent book, Ant Financial. “If you have payment data, you can assess the credit of a person.” And so the tech company began the process of creating a score that would be “credit for everything in your life,” as You explains it.

Ant Financial wasn’t the only entity keen on using data to measure people’s worth. Coincidentally or not, in 2014 the Chinese government announced it was developing what it called a system of “social credit.” In 2014, the State Council, China’s governing cabinet, publicly called for the establishment of a nationwide tracking system to rate the reputations of individuals, businesses, and even government officials. The aim is for every Chinese citizen to be trailed by a file compiling data from public and private sources by 2020, and for those files to be searchable by fingerprints and other biometric characteristics. The State Council calls it a “credit system that covers the whole society.”…

In 2015 Ant Financial was one of eight tech companies granted approval from the People’s Bank of China to develop their own private credit scoring platforms. Zhima Credit appeared in the Alipay app shortly after that. The service tracks your behavior on the app to arrive at a score between 350 and 950, and offers perks and rewards to those with good scores. Zhima Credit’s algorithm considers not only whether you repay your bills but also what you buy, what degrees you hold, and the scores of your friends. Like Fair and Isaac decades earlier, Ant Financial executives talked publicly about how a data-driven approach would open up the financial system to people who had been locked out, like students and rural Chinese. For the more than 200 million Alipay users who have opted in to Zhima Credit, the sell is clear: Your data will magically open doors for you….

Often, data brokers are flat-out wrong. The data broker Acxiom, which provides some information about what it collects on a site called AboutTheData.com, has me pegged as a single woman with a high school education and a “likely Las Vegas gambler,” when in fact I’m married, have a master’s degree, and have never even bought a lottery ticket. But it is impossible to challenge these assessments, since we’re never told that they exist. I know more about Zhima Credit’s algorithm than I do about how US data brokers rate me. This is, as Pasquale points out in his book The Black Box Society, essentially a “one-way mirror.”…(More)”.

Behind the Screen: the Syrian Virtual Resistance


Billie Jeanne Brownlee at Cyber Orient: “Six years have gone by since the political upheaval that swept through many Middle East and North African (MENA) countries begun. Syria was caught in the grip of this revolutionary moment, one that drove the country from a peaceful popular mobilisation to a deadly fratricide civil war with no apparent way out.

This paper provides an alternative approach to the study of the root causes of the Syrian uprising by examining the impact that the development of new media had in reconstructing forms of collective action and social mobilisation in pre-revolutionary Syria.

By providing evidence of a number of significant initiatives, campaigns and acts of contentious politics that occurred between 2000 and 2011, this paper shows how, prior to 2011, scholarly work on Syria has not given sufficient theoretical and empirical consideration to the development of expressions of dissent and resilience of its cyberspace and to the informal and hybrid civic engagement they produced….(More)”.

The nation state goes virtual


Tom Symons at Nesta’s Predictions for 2018: “As the world changes, people expect their governments and public services to do so too. When it’s easy to play computer games with someone on the other side of the world, or set up a company bank account in five minutes, there is an expectation that paying taxes, applying for services or voting should be too…..

To add to this, large political upheavals such as Brexit and the election of Donald Trump have left some people feeling alienated from their national identity. Since the the UK voted to leave the EU, demand for Irish passports has increased by 50 per cent, a sign that people feel dissatisfied by the constraints of geographically determined citizenship when they can no longer relate to their national identity.

In response, some governments see these changes as an opportunity to reconceptualise what we mean by a nation state.

The e-Residency offer

The primary actor in this disruption is Estonia, which leads the world in digital government. In 2015 they introduced an e-Residency, allowing anyone anywhere in the world to receive a government-issued digital identity. The e-Residency gives people access to digital public services and the ability to register and run online businesses from the country, in exactly the same way as someone born in Estonia. As of November 2017, over 27,000 people have applied to be Estonian e-Residents, and they have established over 4,200 companies. Estonia aims to have ten million virtual residents by 2025….

While Estonia is a sovereign nation using technology to redefine itself, there are movements taking advantage of decentralising technologies in a bid to do away with the nation state altogether. Bitnation is a blockchain-based technology which enables people to create and join virtual nations. This allows people to agree their own social contracts between one another, using smart contract technology, removing the need for governments as an administrator or mediator. Since it began in 2014, it has been offering traditional government services, such as notaries, dispute resolution, marriages and voting systems, without the need for a middleman.

As of November 2017, there are over 10,000 Bitnation citizens. …

As citizens, we may be able to educate our children in Finland, access healthcare from South Korea and run our businesses in New Zealand, all without having to leave the comfort of our homes. Governments may see this as means of financial sustainability in the longer term, generating income by selling such services to a global population instead of centralised taxation systems levied on a geographic population.

Such a model has been described as ‘nation-as-a-service’, and could mean countries offering different tiers of citizenship, with taxes based on the number of services used, or tier of citizenship chosen. This could also mean multiple citizenships, including of city-states, as well as nations….

This is the moment for governments to start taking the full implications of the digital age seriously. From electronic IDs and data management through to seamless access to services, citizens will only demand better digital services. Countries such as Azerbaijan, are already developing their own versions of the e-Residency. Large internet platforms such as Amazon are gearing up to replace entire government functions. If governments don’t grasp the nettle, they may find themselves left behind by technology and other countries which won’t wait around for them….(More)”.

There’s more to evidence-based policies than data: why it matters for healthcare


 at The Conversation: “The big question is: how can countries strengthen their health systems to deliver accessible, affordable and equitable care when they are often under-financed and governed in complex ways?

One answer lies in governments developing policies and programmes that are informed by evidence of what works or doesn’t. This should include what we would call “traditional data”, but should also include a broader definition of evidence. This would mean including, for example, information from citizens and stakeholders as well as programme evaluations. In this way, policies can be made more relevant for the people they affect.

Globally there is an increasing appreciation for this sort of policymaking that relies of a broader definition of evidence. Countries such as South Africa, Ghana and Thailand provide good examples.

What is evidence?

Using evidence to inform the development of health care has grown out of the use of science to choose the best decisions. It is based on data being collected in a methodical way. This approach is useful but it can’t always be neatly applied to policymaking. There are several reasons for this.

The first is that there are many different types of evidence. Evidence is more than data, even though the terms are often used to mean the same thing. For example, there is statistical and administrative data, research evidence, citizen and stakeholder information as well as programme evaluations.

The challenge is that some of these are valued more than others. More often than not, statistical data is more valued in policymaking. But both researchers and policymakers must acknowledge that for policies to be sound and comprehensive, different phases of policymaking process would require different types of evidence.

Secondly, data-as-evidence is only one input into policymaking. Policymakers face a long list of pressures they must respond to, including time, resources, political obligations and unplanned events.

Researchers may push technically excellent solutions designed in research environments. But policymakers may have other priorities in mind: are the solutions being put to them practical and affordable?Policymakers also face the limitations of having to balance various constituents while straddling the constraints of the bureaucracies they work in.

Researchers must recognise that policymakers themselves are a source of evidence of what works or doesn’t. They are able to draw on their own experiences, those of their constituents, history and their contextual knowledge of the terrain.

What this boils down to is that for policies that are based on evidence to be effective, fewer ‘push/pull’ models of evidence need to be used. Instead the models where evidence is jointly fashioned should be employed.

This means that policymakers, researchers and other key actors (like health managers or communities) must come together as soon as a problem is identified. They must first understand each other’s ideas of evidence and come to a joint conclusion of what evidence would be appropriate for the solution.

In South Africa, for example, the Department of Environmental Affairshas developed a four-phase process to policymaking. In the first phase, researchers and policymakers come together to set the agenda and agree on the needed solution. Their joint decision is then reviewed before research is undertaken and interpreted together….(More)”.

Disrupting Democracy: Point. Click. Transform.


Book edited by Anthony T. Silberfeld: “In January 2017, the Bertelsmann Foundation embarked on a nine-month journey to explore how digital innovation impacts democracies and societies around the world. This voyage included more than 40,000 miles in the air, thousands of miles on the ground and hundreds of interviews.

From the rival capitals of Washington and Havana to the bustling streets of New Delhi; the dynamic tech startups in Tel Aviv to the efficient order of Berlin, this book focuses on key challenges that have emerged as a result of technological disruption and offers potential lessons to other nations situated at various points along the technological and democratic spectra.

Divided into six chapters, this book provides two perspectives on each of our five case studies (India, Cuba, the United States, Israel and Germany) followed by polling data collected on demographics, digital access and political engagement from four of these countries.

The global political environment is constantly evolving, and it is clear that technology is accelerating that process for better and, in some cases, for worse. Disrupting Democracy attempts to sort through these changes to give policymakers and citizens information that will help them navigate this increasingly volatile world….(More)”.

Transitioning Towards a Knowledge Society: Qatar as a Case Study


Book by Julia Gremm, Julia Barth, Kaja J. Fietkiewicz and Wolfgang G. Stock: “The book offers a critical evaluation of Qatar’s path from oil- and gas-based industries to a knowledge-based economy. This book gives basic information about the region and the country, including the geographic and demographic data, the culture, the politics and the economy, the health care conditions and the education system. It introduces the concepts of knowledge society and knowledge-based development and adds factual details about Qatar by interpreting indicators of the development status. Subsequently, the research methods that underlie the study are described, which offers information on the eGovernment study analyzing the government-citizen relationship, higher education institutions and systems, its students and the students’ way into the labor market. This book has an audience with economists, sociologists, political scientists, geographers, information scientists and other researchers on the knowledge society, but also all researchers and practitioners interested in the Arab Oil States and their future….(More)”.

The Engineers and the Political System


Aaron Timms at the Los Angeles Review of Books: “Engineers enjoy a prestige in China that connects them to political power far more directly than in the United States. ….America, by contrast, has historically been governed by lawyers. That remains true today: there are 218 lawyers in Congress and 208 former businesspeople, according to the Congressional Research Service, but only eight engineers. (Science is even more severely underrepresented, with just three members in the House.) It’s unlikely that that balance will tilt meaningfully in favor of STEM-ers in the near term. But in another sense, the growing cultural capital of the engineers will inevitably translate to political power, whatever its form.

The engineering profession today is broad, much broader than it was in 1921 when Thorstein Veblen published The Engineers and the Price System, his classic pamphlet on industrial sabotage and government by technocrats. Engineering has outgrown the four traditional branches (chemical, civil, electrical, mechanical) to include all the professions in which the laws of mathematics and science are applied to real-world problems…..In a way that was never the case for previous generations, engineering today is politics, and politics engineering. Power is coming for the engineers, but are the engineers ready for power?

…tech smarts do not port easily to politics. However violently Silicon Valley pushes the story that it’s here to fix things for all of us, building an algorithm and coming up with intelligent ways to improve society are not the same thing. The triumph of the engineers is that they’ve managed to convince so many people otherwise.

This victory is more than simply economic or mechanical; engineering has also come to permeate the language of politics itself. Zuckerberg’s doe-eyed both-sidesism is the latest expression of the idea, nourished through the Clinton years and the height of the evidence-based policy movement, that facts offer the surest solution to knotty political problems. This is, we already know, a temple built on sand, ignoring as it does the intractably political nature of politics; hence the failure of “figures” and “facts” and “evidence” to do anything to shift positions on gun reform or voter fraud. But it’s a temple with enduring bipartisan appeal, and the engineers have come along at the right moment to give it a fresh lick of paint. If thinking like an engineer is the new way to do business, engineerialism, in politics, is the new centrism — rule by experts remarketed for the innovation age. It might be generations before a Veblenian technocrat calls the White House home, but no presidency can match the power engineers already have — a power to define progress, a power without check….(More)”.

The social preferences of local citizens and spontaneous volunteerism during disaster relief operations


Paper by Samuel Roscoe et al: “Existing studies on disaster relief operations (DRO) pay limited attention to acts of spontaneous volunteerism by local citizens in the aftermath of disasters. The purpose of this paper is to explore how social preferences motivate citizens to help during post-disaster situations; above and beyond their own self-regarding interests. The paper begins by synthesizing the literature on social preferences from the field of behavioral economics and social psychology with the discourse surrounding behavioral operations management and humanitarian operations management (HOM). By doing so, we identify the motivators, enablers and barriers of local citizen response during disaster relief operations. These factors inform a theoretical framework of the social preferences motivating spontaneous volunteerism in post-disaster situations. We evidence facets of the framework using archival and unstructured data retrieved from Twitter feeds generated by local citizens during the floods that hit Chennai, India in 2015. Our model highlights the importance of individual level action during disaster relief operations and the enabling role of social media as a coordination mechanism for such efforts….(More)”.

‘Big Data’ Tells Thailand More About Jobs Than Low Unemployment


Suttinee Yuvejwattana at Bloomberg: “Thailand has one of the lowest unemployment rates in the world, which doesn’t always fit the picture of an emerging-market economy that’s struggling to get growth going.

 To get a fuller picture of what’s happening in the labor market — as well as in other under-reported industries in the economy, like the property market — the central bank is increasingly turning to “big data” sources drawn from social media and online stores to supplement official figures.

The Bank of Thailand is building its own employment index based on data from online jobs-search portals and is also creating a property indicator to give it a better sense of supply and demand in the housing market.

“We want to do evidence-based policy so big data is useful,” Jaturong Jantarangs, an assistant governor at the Bank of Thailand, said in an interview in Bangkok. “It’s not only a benefit to monetary policy but financial policy as well.”…

“Official data can’t capture the whole picture of the economy,” said Somprawin Manprasert, Bangkok-based head of research at Bank of Ayudhya Pcl. “We have a big informal sector. Many people are self-employed. This leads to a low unemployment rate.”

“The big data can show all aspects, so it can help us to solve the problems where they are,” he said…

Thailand’s military administration is also trying to harness big data to improve policy decisions, Digital Economy and Society Minister Pichet Durongkaveroj said in an interview last month. Pichet said he’s been tasked to look into digitizing, integrating and analyzing information across more than 200 government departments.

Santitarn Sathirathai, head of emerging Asia economics at Credit Suisse Group AG in Singapore, said big data analytics can be used to better target policy responses as well as allow timely evaluation of past programs. At the same time, he called on authorities to make their data more readily available to the public.

“The government should not just view big data analytics as being solely about it using richer data but also about creating a more open data environment,” he said. That’s to ensure “people can have better access to many government non-sensitive datasets and help conduct analysis that could complement the policy makers,” he said….(More)”.

How Oman is turning to Twitter to help govern


 at the Conversation: “…Following the Arab Spring, citizens of the Persian Gulf state of Oman became aware of Twitter’s potential and decided to adopt it as a platform for addressing social problems, rather than instigating revolutions. For example, unemployment for young people even with degrees is a problem in Oman, as it is in other nations in Europe, and young Omanis took to Twitter to discuss their predicament, gathering around the hashtag that is the Arabic translation of “we need a job”. This tweet was read by Oman’s Sultan, Qaboos bin Said Al Said, who then announced the creation of 25,000 jobs for younger adults.

Oman is one of the most absolutist states in the world, with political power resting almost entirely within the Sultan’s hands. Yet this gave citizens a feeling that was not possible before: that their concerns are matters of importance to the government. Twitter becomes a two-way communication channel for working towards social change, not just a one-way broadcast for promoting celebrities or for delivering government pronouncements.

Now, the civil service in Oman is adopting Twitter as part of its provision of public services. A similar approach has been taken elsewhere, for example the small Spanish town of Jun, where the mayor has put every municipal department on Twitter, encouraging citizens to contact them using that public forum. But in this case the approach has been scaled up to an entire country.

Digital government in Oman

We examined how Twitter was being used in Oman and to what effect. Our research revealed that Omani citizens found Twitter to be “empowering”, as it allows them to identify matters of concern and seek rapid responses and resolutions – something that was a rarity in the past….(More)”