China harnesses big data to buttress the power of the state

Curated on Posted on by Stefaan Verhulst

James Kynge in the Financial Times: “…Over the period of “reform and opening” since the late 1970s, China has generally sought to “bide its time and hide its strength”. But no longer. At the congress, Xi Jinping, the president, presented “socialism with Chinese characteristics” as a “a new choice” for developing nations to follow. But what lends heft to this globalist intent are technological advances that are already invigorating the Chinese economy and may also help to address some of the historic failings of the country’s polity.

The data revolution is fusing with China’s party-state to create a potential “techno-tatorship”; a hybrid strain in which rigid political control can coexist with ample free-market flexibility….

First of all, he said, the big ecommerce companies, such as Alibaba, Tencent and JD.com, are obliged to share their data with central authorities such as the People’s Bank of China (PBoC), the central bank. Then the PBoC shares the data with about 50 state-owned banks, creating a database that covers about 400m people, detailing their payment history, creditworthiness and even networks of social contacts, the official said.

“We have already seen that the number of bad debts being built up by households has come down sharply since we launched this system,” said the official. “People really care about their credit scores because those with bad scores have reduced access to financial services.”…
To be sure, data-centric approaches to governance can have shortcomings. The data can be ignored or manipulated by humans, or privileged institutions can lobby for special treatment using old fashioned political leverage. But some Chinese see a big opportunity. Economists Wang Binbin and Li Xiaoyan argue in a paper that the marriage of big data and central planning creates a potent new hybrid….(More)”.

Growing government innovation labs: an insider’s guide

Curated on Posted on by Stefaan Verhulst

Report by UNDP and Futurgov: “Effective and inspirational labs exist in many highly developed countries. In Western Europe, MindLab (Denmark) and The Behavioural Insights Team (UK) push their governments to re-imagine public services. In Asia, the Innovation Bureau in Seoul, South Korea, co-designs better services with citizens.

However, this guide is aimed towards those working in the development context. The authors believe their collective experience of running labs in Eurasia, Asia and the Middle East is directly transferrable to other regions who face similar challenges, for example, moving from poverty to inequality, or from a recent history of democratisation towards more open government.

This report does not offer a “how-to” of innovation techniques — there are plenty of guides out there. Instead, we give the real story of how government innovation labs develop in regions like ours: organic and people-driven, often operating under the radar until safe to emerge. We share a truthful  examination of the twists and turns of seeding, starting up and scaling labs, covering the challenges we faced and our failures, as much as our successes. …(More)”.

“Nudge units” – where they came from and what they can do

Curated on Posted on by Stefaan Verhulst

Zeina Afif at the Worldbank: “You could say that the first one began in 2009, when the US government recruited Cass Sunstein to head The Office of Information and Regulatory Affairs (OIRA) to streamline regulations. In 2010, the UK established the first Behavioural Insights Unit (BIT) on a trial basis, under the Cabinet Office. Other countries followed suit, including the US, Australia, Canada, Netherlands, and Germany. Shortly after, countries such as India, Indonesia, Peru, Singapore, and many others started exploring the application of behavioral insights to their policies and programs. International institutions such as the World Bank, UN agencies, OECD, and EU have also established behavioral insights units to support their programs. And just this month, the Sustainable Energy Authority of Ireland launched its own Behavioral Economics Unit.

The Future
As eMBeD, the behavioral science unit at the World Bank, continues to support governments across the globe in the implementation of their units, here are some common questions we often get asked.

What are the models for a Behavioral Insights Unit in Government?
As of today, over a dozen countries have integrated behavioral insights with their operations. While there is not one model to prescribe, the setup varies from centralized or decentralized to networked….

In some countries, the units were first established at the ministerial level. One example is MineduLab in Peru, which was set up with eMBeD’s help. The unit works as an innovation lab, testing rigorous and leading research in education and behavioral science to address issues such as teacher absenteeism and motivation, parents’ engagement, and student performance….

What should be the structure of the team?
Most units start with two to four full-time staff. Profiles include policy advisors, social psychologists, experimental economists, and behavioral scientists. Experience in the public sector is essential to navigate the government and build support. It is also important to have staff familiar with designing and running experiments. Other important skills include psychology, social psychology, anthropology, design thinking, and marketing. While these skills are not always readily available in the public sector, it is important to note that all behavioral insights units partnered with academics and experts in the field.

The U.S. team, originally called the Social and Behavioral Sciences Team, is staffed mostly by seconded academic faculty, researchers, and other departmental staff. MineduLab in Peru partnered with leading experts, including the Abdul Latif Jameel Poverty Action Lab (J-PAL), Fortalecimiento de la Gestión de la Educación (FORGE), Innovations for Poverty Action (IPA), and the World Bank….(More)”

Creative campaign helps earthquake victims

Curated on Posted on by Stefaan Verhulst

Springwise: “There were many offers of help after the shocking earthquake in Mexico on 19th September, but two creative directors from Mexico City agency Anonimo decided to do something a bit different. They created Arriba Mexico (which roughly translates as Up With Mexico), a website that initially looks very similar to a home rental site such as Airbnb, but rather than paying to stay in the home, the money paid actually goes directly to help those affected.

The site lists a number of properties destroyed in the earthquake, along with a description and photographs. Titles like ‘Rent a Loft in the Roma Neighborhood’ and ‘Stay in a Room in the Heart of Chiapas’ lead through to a description of the property and the price per night’s stay – which the site naturally informs is a symbolic stay. The user picks the property and the number of nights they’d like to stay for, and the total figure is their donation. 100 percent of the money raised goes directly to CADENA, a disaster relief charity. Some of the money was spent on shelters to provide temporary accommodation, while the eventual aim is to use the remaining funds to rebuild homes in the most heavily damaged areas of Mexico City, Puebla, Oaxaca and Chiapas. At the time of writing, the total money donated was just over USD 473,500. Over 350 died in the earthquake, which registered 8.1 on the Richter scale. Many organizations, governments and charities from all over the world have donated money and time to help the people of Mexico rebuild their lives.

Many innovators and companies are working hard to help those effected by natural disasters. One company in India has produced a modular home that’s built to withstand earthquakes, and MyShake is an app that helps people prepare for earthquakes….(More)”.

Our Gutenberg Moment: It’s Time To Grapple With The Internet’s Effect On Democracy

Curated on Posted on by Stefaan Verhulst

Alberto Ibargüen at HuffPost: “When clashes wracked Charlottesville, many Americans saw neo-nazi demonstrators as the obvious instigators. But others focused on counter-demonstrators, a view amplified by the president blaming “many sides.” The rift in perception underscored an uncomfortable but unavoidable truth about the flow of information today: Americans no longer have a shared foundation of facts upon which we can agree.

Politics has long been a messy, divisive business. I lived through the 1960s, a period of similar dissatisfaction, disillusionment, and disunity, brilliantly chronicled by Ken Burns’ new film “The Vietnam War” on PBS. But common, local knowledge —of history and current events — has always been the great equalizer in American society. Today, however, a decrease in shared knowledge has led to a collapse in trust. Over the past few years, we have watched our capacity to compromise wane as not only our politics, but also our most basic value systems, have become polarized.

The key difference between then and now is how news is delivered and consumed. At the beginning of our Republic, the reach of media was local and largely verifiable. That direct relationship between media outlets and their communities — local newspapers and, later, radio and TV stations — held until the second half of the 20th century. Network TV began to create a sense of national community but it fractioned with the sudden ability to offer targeted, membership-based models via cable.

But cable was nothing compared to Internet. Internet’s unique ability to personalize and to create virtual communities of interest accelerated the decline of newspapers and television business models and altered the flow of information in ways that we are still uncovering. “Media” now means digital and cable, cool mediums that require hot performance. Trust in all media, including traditional media, is at an all-time low, and we’re just now beginning to grapple with the threat to democracy posed by this erosion of trust.

Internet is potentially the greatest democratizing tool in history. It is also democracy’s greatest challenge. In offering access to information that can support any position and confirm any bias, social media has propelled the erosion of our common set of everyday facts….(More)”.

How to Use Social Media to Better Engage People Affected by Crises

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Guide by the International Red Cross Federation: “Together with ICRC, and with the support of OCHA, we have published a brief guide on how to use social media to better engage people affected by crisis. The guide is geared towards staff in humanitarian organisations who are responsible for official social media channels.

In the past few years, the role of social media and digital technologies in times of disasters and crises has grown exponentially. During disasters like the 2015 Nepal earthquake, for instance, Facebook and Twitter were crucial components of the humanitarian response, allowing mostly local, but also international actors involved in relief efforts, to disseminate lifesaving messages. However, the use of social media by humanitarian organizations to engage and communicate with (not about) affected people is, to date, still vastly untapped and largely under researched and document¬ed in terms of the provision of practical guidance, both thematically and technically, good practices and lessons learned.

This brief guide, trying to address this gap, provides advice on how to use social media effectively to engage with, and be accountable to, affected people through practical tips and case studies from within the Movement and the wider sector…(Guide)”.

Blockchain Could Help Us Reclaim Control of Our Personal Data

Curated on Posted on by Stefaan Verhulst

Michael Mainelli at Harvard Business Review: “…numerous smaller countries, such as Singapore, are exploring national identity systems that span government and the private sector. One of the more successful stories of governments instituting an identity system is Estonia, with its ID-kaarts. Reacting to cyber-attacks against the nation, the Estonian government decided that it needed to become more digital, and even more secure. They decided to use a distributed ledger to build their system, rather than a traditional central database. Distributed ledgers are used in situations where multiple parties need to share authoritative information with each other without a central third party, such as for data-logging clinical assessments or storing data from commercial deals. These are multi-organization databases with a super audit trail. As a result, the Estonian system provides its citizens with an all-digital government experience, significantly reduced bureaucracy, and significantly high citizen satisfaction with their government dealings.

Cryptocurrencies such as Bitcoin have increased the awareness of distributed ledgers with their use of a particular type of ledger — blockchain — to hold the details of coin accounts among millions of users. Cryptocurrencies have certainly had their own problems with their wallets and exchanges — even ID-kaarts are not without their technical problems — but the distributed ledger technology holds firm for Estonia and for cryptocurrencies. These technologies have been working in hostile environments now for nearly a decade.

The problem with a central database like the ones used to house social security numbers, or credit reports, is that once it’s compromised, a thief has the ability to copy all of the information stored there. Hence the huge numbers of people that can be affected — more than 140 million people in the Equifax breach, and more than 50 million at Home Depot — though perhaps Yahoo takes the cake with more than three billion alleged customer accounts hacked.  Of course, if you can find a distributed ledger online, you can copy it, too. However, a distributed ledger, while available to everyone, may be unreadable if its contents are encrypted. Bitcoin’s blockchain is readable to all, though you can encrypt things in comments. Most distributed ledgers outside cryptocurrencies are encrypted in whole or in part. The effect is that while you can have a copy of the database, you can’t actually read it.

This characteristic of encrypted distributed ledgers has big implications for identity systems.  You can keep certified copies of identity documents, biometric test results, health data, or academic and training certificates online, available at all times, yet safe unless you give away your key. At a whole system level, the database is very secure. Each single ledger entry among billions would need to be found and then individually “cracked” at great expense in time and computing, making the database as a whole very safe.

Distributed ledgers seem ideal for private distributed identity systems, and many organizations are working to provide such systems to help people manage the huge amount of paperwork modern society requires to open accounts, validate yourself, or make payments.  Taken a small step further, these systems can help you keep relevant health or qualification records at your fingertips.  Using “smart” ledgers, you can forward your documentation to people who need to see it, while keeping control of access, including whether another party can forward the information. You can even revoke someone’s access to the information in the future….(More)”.

Enhancing Citizen Engagement in the Face of Climate Change Risks: A Case Study of the Flood Early Warning System and Health Information System in Semarang City, Indonesia

Curated on Posted on by Stefaan Verhulst

Chapter by Aniessa Delima Sari and Nyoman Prayoga in book on Climate Change in Cities: “This case study describes how two climate resilience action projects in Semarang City, Indonesia, were able to provide new mechanisms allowing better engagement between the Semarang city government and its citizens. With the introduction of the Flood Early Warning System (FEWS), flood-prone communities in the Beringin River Basin are now able to evacuate to safe shelters before flood incidents occur. Through the Health Information and Early Warning System (HIEWS), citizens can access real-time information related to dengue fever cases in the city. Although the focus areas are different, both projects aim to help communities become more resilient to the impacts of climate change, specifically floods and vector-borne disease. We find similar patterns in the two cases, in which efforts to enhance community participation are essential to guarantee the success of the projects. Enhanced community engagement is achieved through the thoughtful consideration of local knowledge and social networks, intensive assistance to increase awareness and motivation of the community, and understanding governance structures to ensure that funds are allocated through formal handover processes to continue and expand the results of the interventions. These findings are useful and important to guide any climate change adaptation projects toward better sustainability and ownership, especially in the application of an early warning system or information system that requires technology, sustainable budget allocation from the local government to operate and maintain the system, and buy-in from local communities…(More)”

Information Governance in Japan: Towards a Comparative Paradigm

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Book by Kenji E. Kushida; Yuko Kasuya and Eiji Kawabata: “The history of human civilization has been about managing information, from hunting and gathering through contemporary times. In modern societies, information flows are central to how individuals and societies interact with governments, economies, and other countries. Despite this centrality of information, information governance—how information flows are managed—has not been a central concern of scholarship. We argue that it should be, especially now that digitization has dramatically altered the amount of information generated, how it can be transmitted, and how it can be used.

This book examines various aspects of information governance in Japan, utilizing comparative and historical perspectives. The aim is threefold: 1) to explore Japan’s society, politics, and economy through a critical but hitherto under-examined vantage that we believe cuts to the core of what modern societies are built with—information; 2) articulate a set of components which can be used to analyze other countries from the vantage of information governance; and 3) provide frameworks of reference to analyze each component.

This book is the product of a multidisciplinary, multinational collaboration between scholars based in the US and Japan. Each are experts in their own fields (economics, political science, information science, law, library science), and were brought together in two workshops to develop, explore, and analyze the conception and various of facets of information governance. This book is frontier research by proposing and taking this conception of information governance as a framework of analysis.

The introduction sets up the analysis by providing background and a framework for understanding the conception of information governance. Part I focuses on the management of government-held information. Part II examines information central to economic activity. Part III explores information flows crucial to politics and social life….(More)”.

Art And Science Of The Nudge – Innovation In Indian Policymaking

Curated on Posted on by Stefaan Verhulst

Vinayak Dalmia at Swarajya: “In September last year, a news release stated that NITI Aayog, in partnership with the Bill & Melinda Gates Foundation, will help set up a “nudge unit”. The stated aim is to deepen the reach of certain flagship programmes including Swachh Bharat, Jan Dhan Yojana and Skill Development.

Mainstream publications have also begun to argue for the same. Since a lot of India’s social problems are behavioural in nature, subtle, inexpensive changes in the “environment” prove more effective than elaborate laws or policies. Prime Minister Narendra Modi himself hinted at the psychological nature of ills such as gender violence and sanitation. Pratap Bhanu Mehta states – “social failure is as serious a matter as market failure”. The Prime Minister has started with moral persuasion on issues of cleanliness or giving up LPG (liquefied petroleum gas) subsidies. A formal and rigorous approach to some of these problems should be the next logical step.

Government and/or policymakers are in many ways architects designing “choices” and social environments we live in. As designers, they must leverage the fundamental truth that all actors and agents are psychological beings having less-than-perfect rationality. So, while behavioural science operates on the premise that the brain is prone to making mistakes, psychology can address the flaws and design smarter policies.

For example, open defecation is a big problem in India. It stands tangential to the Prime Minister’s Swachh Bharat dream. In spite of building toilets, in some cases, the usage rates are no more than 50 per cent. World Bank economist Nidhi Khurana has proposed communicating the harms of this behaviour as opposed to the benefits of using a toilet. In effect, she is suggesting the use of the theory of “loss aversion” which states that people value potential losses more than potential gains (on average, twice as much). Studies have also found that subtle changes in the sense of ownership bring significant improvements.

Noteworthy is the immunisation rate in Rajasthan. It increased after free lentils were given to women who brought their children to dispensaries. Colour-coded footprints in the Delhi Metro is borrowed from Copenhagen in order to institute better civic sense. In Kenya, weekly text reminders help ensure HIV patients adhere to medication schedules….(More)”.