Selected Readings on Data and Humanitarian Response


By Prianka Srinivasan and Stefaan G. Verhulst *

The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of data and humanitarian response was originally published in 2016.

Data, when used well in a trusted manner, allows humanitarian organizations to innovate how to respond to emergency events, including better coordination of post-disaster relief efforts, the ability to harness local knowledge to create more targeted relief strategies, and tools to predict and monitor disasters in real time. Consequently, in recent years both multinational groups and community-based advocates have begun to integrate data collection and evaluation strategies into their humanitarian operations, to better and more quickly respond to emergencies. However, this movement poses a number of challenges. Compared to the private sector, humanitarian organizations are often less equipped to successfully analyze and manage big data, which pose a number of risks related to the security of victims’ data. Furthermore, complex power dynamics which exist within humanitarian spaces may be further exacerbated through the introduction of new technologies and big data collection mechanisms. In the below we share:

  • Selected Reading List (summaries and hyperlinks)
  • Annotated Selected Reading List
  • Additional Readings

Selected Reading List  (summaries in alphabetical order)

Data and Humanitarian Response

Risks of Using Big Data in Humanitarian Context

Annotated Selected Reading List (in alphabetical order)

Karlsrud, John. “Peacekeeping 4.0: Harnessing the Potential of Big Data, Social Media, and Cyber Technologies.” Cyberspace and International Relations, 2013. http://bit.ly/235Qb3e

  • This chapter from the book “Cyberspace and International Relations” suggests that advances in big data give humanitarian organizations unprecedented opportunities to prevent and mitigate natural disasters and humanitarian crises. However, the sheer amount of unstructured data necessitates effective “data mining” strategies for multinational organizations to make the most use of this data.
  • By profiling some civil-society organizations who use big data in their peacekeeping efforts, Karlsrud suggests that these community-focused initiatives are leading the movement toward analyzing and using big data in countries vulnerable to crisis.
  • The chapter concludes by offering ten recommendations to UN peacekeeping forces to best realize the potential of big data and new technology in supporting their operations.

Mancini, Fancesco. “New Technology and the prevention of Violence and Conflict.” International Peace Institute, 2013. http://bit.ly/1ltLfNV

  • This report from the International Peace Institute looks at five case studies to assess how information and communications technologies (ICTs) can help prevent humanitarian conflicts and violence. Their findings suggest that context has a significant impact on the ability for these ICTs for conflict prevention, and any strategies must take into account the specific contingencies of the region to be successful.
  • The report suggests seven lessons gleaned from the five case studies:
    • New technologies are just one in a variety of tools to combat violence. Consequently, organizations must investigate a variety of complementary strategies to prevent conflicts, and not simply rely on ICTs.
    • Not every community or social group will have the same relationship to technology, and their ability to adopt new technologies are similarly influenced by their context. Therefore, a detailed needs assessment must take place before any new technologies are implemented.
    • New technologies may be co-opted by violent groups seeking to maintain conflict in the region. Consequently, humanitarian groups must be sensitive to existing political actors and be aware of possible negative consequences these new technologies may spark.
    • Local input is integral to support conflict prevention measures, and there exists need for collaboration and awareness-raising with communities to ensure new technologies are sustainable and effective.
    • Information shared between civil-society has more potential to develop early-warning systems. This horizontal distribution of information can also allow communities to maintain the accountability of local leaders.

Meier, Patrick. “Digital humanitarians: how big data is changing the face of humanitarian response.” Crc Press, 2015. http://amzn.to/1RQ4ozc

  • This book traces the emergence of “Digital Humanitarians”—people who harness new digital tools and technologies to support humanitarian action. Meier suggests that this has created a “nervous system” to connect people from disparate parts of the world, revolutionizing the way we respond to humanitarian crises.
  • Meier argues that such technology is reconfiguring the structure of the humanitarian space, where victims are not simply passive recipients of aid but can contribute with other global citizens. This in turn makes us more humane and engaged people.

Robertson, Andrew and Olson, Steve. “Using Data Sharing to Improve Coordination in Peacebuilding.” United States Institute for Peace, 2012. http://bit.ly/235QuLm

  • This report functions as an overview of a roundtable workshop on Technology, Science and Peace Building held at the United States Institute of Peace. The workshop aimed to investigate how data-sharing techniques can be developed for use in peace building or conflict management.
  • Four main themes emerged from discussions during the workshop:
    • “Data sharing requires working across a technology-culture divide”—Data sharing needs the foundation of a strong relationship, which can depend on sociocultural, rather than technological, factors.
    • “Information sharing requires building and maintaining trust”—These relationships are often built on trust, which can include both technological and social perspectives.
    • “Information sharing requires linking civilian-military policy discussions to technology”—Even when sophisticated data-sharing technologies exist, continuous engagement between different stakeholders is necessary. Therefore, procedures used to maintain civil-military engagement should be broadened to include technology.
    • “Collaboration software needs to be aligned with user needs”—technology providers need to keep in mind the needs of its users, in this case peacebuilders, in order to ensure sustainability.

United Nations Independent Expert Advisory Group on a Data Revolution for Sustainable Development. “A World That Counts, Mobilizing the Data Revolution.” 2014. https://bit.ly/2Cb3lXq

  • This report focuses on the potential benefits and risks data holds for sustainable development. Included in this is a strategic framework for using and managing data for humanitarian purposes. It describes a need for a multinational consensus to be developed to ensure data is shared effectively and efficiently.
  • It suggests that “people who are counted”—i.e., those who are included in data collection processes—have better development outcomes and a better chance for humanitarian response in emergency or conflict situations.

Katie Whipkey and Andrej Verity. “Guidance for Incorporating Big Data into Humanitarian Operations.” Digital Humanitarian Network, 2015. http://bit.ly/1Y2BMkQ

  • This report produced by the Digital Humanitarian Network provides an overview of big data, and how humanitarian organizations can integrate this technology into their humanitarian response. It primarily functions as a guide for organizations, and provides concise, brief outlines of what big data is, and how it can benefit humanitarian groups.
  • The report puts forward four main benefits acquired through the use of big data by humanitarian organizations: 1) the ability to leverage real-time information; 2) the ability to make more informed decisions; 3) the ability to learn new insights; 4) the ability for organizations to be more prepared.
  • It goes on to assess seven challenges big data poses for humanitarian organizations: 1) geography, and the unequal access to technology across regions; 2) the potential for user error when processing data; 3) limited technology; 4) questionable validity of data; 5) underdeveloped policies and ethics relating to data management; 6) limitations relating to staff knowledge.

Risks of Using Big Data in Humanitarian Context
Crawford, Kate, and Megan Finn. “The limits of crisis data: analytical and ethical challenges of using social and mobile data to understand disasters.” GeoJournal 80.4, 2015. http://bit.ly/1X0F7AI

  • Crawford & Finn present a critical analysis of the use of big data in disaster management, taking a more skeptical tone to the data revolution facing humanitarian response.
  • They argue that though social and mobile data analysis can yield important insights and tools in crisis events, it also presents a number of limitations which can lead to oversights being made by researchers or humanitarian response teams.
  • Crawford & Finn explore the ethical concerns the use of big data in disaster events introduces, including issues of power, privacy, and consent.
  • The paper concludes by recommending that critical data studies, such as those presented in the paper, be integrated into crisis event research in order to analyze some of the assumptions which underlie mobile and social data.

Jacobsen, Katja Lindskov (2010) Making design safe for citizens: A hidden history of humanitarian experimentation. Citizenship Studies 14.1: 89-103. http://bit.ly/1YaRTwG

  • This paper explores the phenomenon of “humanitarian experimentation,” where victims of disaster or conflict are the subjects of experiments to test the application of technologies before they are administered in greater civilian populations.
  • By analyzing the particular use of iris recognition technology during the repatriation of Afghan refugees to Pakistan in 2002 to 2007, Jacobsen suggests that this “humanitarian experimentation” compromises the security of already vulnerable refugees in order to better deliver biometric product to the rest of the world.

Responsible Data Forum. “Responsible Data Reflection Stories: An Overview.” http://bit.ly/1Rszrz1

  • This piece from the Responsible Data forum is primarily a compilation of “war stories” which follow some of the challenges in using big data for social good. By drawing on these crowdsourced cases, the Forum also presents an overview which makes key recommendations to overcome some of the challenges associated with big data in humanitarian organizations.
  • It finds that most of these challenges occur when organizations are ill-equipped to manage data and new technologies, or are unaware about how different groups interact in digital spaces in different ways.

Sandvik, Kristin Bergtora. “The humanitarian cyberspace: shrinking space or an expanding frontier?” Third World Quarterly 37:1, 17-32, 2016. http://bit.ly/1PIiACK

  • This paper analyzes the shift toward more technology-driven humanitarian work, where humanitarian work increasingly takes place online in cyberspace, reshaping the definition and application of aid. This has occurred along with what many suggest is a shrinking of the humanitarian space.
  • Sandvik provides three interpretations of this phenomena:
    • First, traditional threats remain in the humanitarian space, which are both modified and reinforced by technology.
    • Second, new threats are introduced by the increasing use of technology in humanitarianism, and consequently the humanitarian space may be broadening, not shrinking.
    • Finally, if the shrinking humanitarian space theory holds, cyberspace offers one example of this, where the increasing use of digital technology to manage disasters leads to a contraction of space through the proliferation of remote services.

Additional Readings on Data and Humanitarian Response

* Thanks to: Kristen B. Sandvik; Zara Rahman; Jennifer Schulte; Sean McDonald; Paul Currion; Dinorah Cantú-Pedraza and the Responsible Data Listserve for valuable input.

The Bottom of the Data Pyramid: Big Data and the Global South


Payal Arora at the International Journal of Communication: “To date, little attention has been given to the impact of big data in the Global South, about 60% of whose residents are below the poverty line. Big data manifests in novel and unprecedented ways in these neglected contexts. For instance, India has created biometric national identities for her 1.2 billion people, linking them to welfare schemes, and social entrepreneurial initiatives like the Ushahidi project that leveraged crowdsourcing to provide real-time crisis maps for humanitarian relief.

While these projects are indeed inspirational, this article argues that in the context of the Global South there is a bias in the framing of big data as an instrument of empowerment. Here, the poor, or the “bottom of the pyramid” populace are the new consumer base, agents of social change instead of passive beneficiaries. This neoliberal outlook of big data facilitating inclusive capitalism for the common good sidelines critical perspectives urgently needed if we are to channel big data as a positive social force in emerging economies. This article proposes to assess these new technological developments through the lens of databased democracies, databased identities, and databased geographies to make evident normative assumptions and perspectives in this under-examined context….(More)”.

Mapping a flood of new data


Rebecca Lipman at Economist Intelligence Unit Perspectives on “One city tweets to stay dry: From drones to old-fashioned phone calls, data come from many unlikely sources. In a disaster, such as a flood or earthquake, responders will take whatever information they can get to visualise the crisis and best direct their resources. Increasingly, cities prone to natural disasters are learning to better aid their citizens by empowering their local agencies and responders with sophisticated tools to cut through the large volume and velocity of disaster-related data and synthesise actionable information.

Consider the plight of the metro area of Jakarta, Indonesia, home to some 28m people, 13 rivers and 1,100 km of canals. With 40% of the city below sea level (and sinking), and regularly subject to extreme weather events including torrential downpours in monsoon season, Jakarta’s residents face far-too-frequent, life-threatening floods. Despite the unpredictability of flooding conditions, citizens have long taken a passive approach that depended on government entities to manage the response. But the information Jakarta’s responders had on the flooding conditions was patchy at best. So in the last few years, the government began to turn to the local population for help. It helped.

Today, Jakarta’s municipal government is relying on the web-based PetaJakarta.org project and a handful of other crowdsourcing mobile apps such as Qlue and CROP to collect data and respond to floods and other disasters. Through these programmes, crowdsourced, time-sensitive data derived from citizens’ social-media inputs have made it possible for city agencies to more precisely map the locations of rising floods and help the residents at risk. In January 2015, for example, the web-based Peta Jakarta received 5,209 reports on floods via tweets with detailed text and photos. Anytime there’s a flood, Peta Jakarta’s data from the tweets are mapped and updated every minute, and often cross-checked by Jakarta Disaster Management Agency (BPBD) officials through calls with community leaders to assess the information and guide responders.

But in any city Twitter is only one piece of a very large puzzle. …

Even with such life-and-death examples, government agencies remain deeply protective of data because of issues of security, data ownership and citizen privacy. They are also concerned about liability issues if incorrect data lead to an activity that has unsuccessful outcomes. These concerns encumber the combination of crowdsourced data with operational systems of record, and impede the fast progress needed in disaster situations….Download the case study .”

Crowdsourcing Human Rights


Faisal Al Mutar at The World Post: “The Internet has also allowed activists to access information as never before. I recently joined the Movements.org team, a part of the New York-based organization, Advancing Human Rights. This new platform allows activists from closed societies to connect directly with people around the world with skills to help them. In the first month of its launch, thousands of activists from 92 countries have come to Movements.org to defend human rights.

Movements.org is a promising example of how technology can be utilized by activists to change the world. Dissidents from some of the most repressive dictatorships — Russia, Iran, Syria and China — are connecting with individuals from around the globe who have unique skills to aid them.

Here are just a few of the recent success stories:

  • A leading Saudi expert on combatting state-sponsored incitement in textbooks posted a request to speak with members of the German government due to their strict anti-hate-speech laws. A former foundation executive connected him with senior German officials.
  • A secular Syrian group posted a request for PR aid to explain to Americans that the opposition is not comprised solely of radical elements. The founder of a strategic communication firm based in Los Angeles responded and offered help.
  • A Yemeni dissident asked for help creating a radio station focused on youth empowerment. He was contacted by a Syrian dissident who set up Syrian radio programs to offer advice.
  • Journalists from leading newspapers offered to tell human rights stories and connected with activists from dictatorships.
  • A request was created for a song to commemorate the life of Sergei Magnitsky, a Russia tax lawyer who died in prisoner. A NYC-based song-writer created a beautiful song and activists from Russia (including a member of Pussy Riot) filmed a music video of it.
  • North Korean defectors posted requests to get information in and out of their country and technologists posted offers to help with radio and satellite communication systems.
  • A former Iranian political prisoner posted a request to help sustain his radio station which broadcasts into Iran and helps keep information flowing to Iranians.

There are more and more cases everyday….(More)

How do they fare? Govt complaints apps compared


 at GovInsider Asia: “Countries across the region have launched complaints apps. But how do they fare? GovInsider takes a look at each how they compare.

#BetterPenang

#BetterPenang was one of the earliest complaints apps in the region, however. It was released in 2013, built by citizens with their own funding, and was later adopted by local authorities to respond to complaints. Officials answer to citizens directly on the app, in some cases responding with photos of how the problem was addressed.

The Mayor of Seberang Perai city in Penang monitors the complaints herself. She has appointed a team to ensure that complaints are responded to.

Downloads: 5,000
Rating: 4.3 out of 5

Interview: Mayor of Seberang Perai

Qlue

Qlue-screenshots

#BetterPenang compares with Jakarta’s similar Qlue app, which was built by a startup and is now being used by the city government.

Qlue has gone a step further with features to keep citizens engaged with the government. It ranks local authorities in Jakarta based on how quickly they respond to reports.

It has a gamified element that awards citizens points for posting complaints and inviting others to use the app. The points can be traded for avatars with “special powers”.

Downloads: 100,000
Rating: 4.2 out of 5

Interview: Inside Jakarta’s Smart City HQ

Cakna

Inspired by #BetterPenang, the Malaysian federal government has launched its own complaints app, which it plans to push to every city in the country.

The features are similar to Penang’s app, but Cakna has broader coverage thanks to federal government backing. Reports are automatically sent to the relevant local authority in the country.

That also makes the app more comprehensive from the government’s perspective. The federal government can now monitor the quality of services across cities on an internal dashboard, while cities can see all of the complaints in their area.

Downloads: 1,000
Rating: 4.2 out of 5

Interview: How we built… Malaysia’s complaints app

OneService

OneService

Singapore’s OneService complaints app asks users to submit additional information, as compared to the other apps. It lets pick the date and time when problem was seen. This could help officials better track and resolve cases.

The government has created a separate unit – the Municipal Services Officer – to get these complaints addressed, particularly in areas that require coordination across agencies. The unit is already linked with at least 10 agencies, and is working to expanding this network to other agencies and town councils….(More)”

Data Mining Reveals the Four Urban Conditions That Create Vibrant City Life


Emerging Technology from the arXiv: “Lack of evidence to city planning has ruined cities all over the world. But data-mining techniques are finally revealing the rules that make cities successful, vibrant places to live. …Back in 1961, the gradual decline of many city centers in the U.S. began to puzzle urban planners and activists alike. One of them, the urban sociologist Jane Jacobs, began a widespread and detailed investigation of the causes and published her conclusions in The Death and Life of Great American Cities, a controversial book that proposed four conditions that are essential for vibrant city life.

Jacobs’s conclusions have become hugely influential. Her ideas have had a significant impact on the development of many modern cities such as Toronto and New York City’s Greenwich Village. However, her ideas have also attracted criticism because of the lack of empirical evidence to back them up, a problem that is widespread in urban planning.
Today, that looks set to change thanks to the work of Marco De Nadai at the University of Trento and a few pals, who have developed a way to gather urban data that they use to test Jacobs’s conditions and how they relate to the vitality of city life. The new approach heralds a new age of city planning in which planners have an objective way of assessing city life and working out how it can be improved.
In her book, Jacobs argues that vibrant activity can only flourish in cities when the physical environment is diverse. This diversity, she says, requires four conditions. The first is that city districts must serve more than two functions so that they attract people with different purposes at different times of the day and night. Second, city blocks must be small with dense intersections that give pedestrians many opportunities to interact. The third condition is that buildings must be diverse in terms of age and form to support a mix of low-rent and high-rent tenants. By contrast, an area with exclusively new buildings can only attract businesses and tenants wealthy enough to support the cost of new building. Finally, a district must have a sufficient density of people and buildings.

While Jacobs’s arguments are persuasive, her critics say there is little evidence to show that these factors are linked with vibrant city life. That changed last year when urban scientists in Seoul, South Korea, published the result of a 10-year study of pedestrian activity in the city at unprecedented resolution. This work successfully tested Jacobs’s ideas for the first time.
However, the data was gathered largely through pedestrian surveys, a process that is time-consuming, costly, and generally impractical for use in most modern cities.
De Nadai and co have come up with a much cheaper and quicker alternative using a new generation of city databases and the way people use social media and mobile phones. The new databases include OpenStreetMap, the collaborative mapping tool; census data, which records populations and building use; land use data, which uses satellite images to classify land use according to various categories; Foursquare data, which records geographic details about personal activity; and mobile-phone records showing the number and frequency of calls in an area.
De Nadai and co gathered this data for six cities in Italy—Rome, Naples, Florence, Bologna, Milan, and Palermo.
Their analysis is straightforward. The team used mobile-phone activity as a measure of urban vitality and land-use records, census data, and Foursquare activity as a measure of urban diversity. Their goal was to see how vitality and diversity are correlated in the cities they studied. The results make for interesting reading….(More)

How to Crowdsource the Syrian Cease-Fire


Colum Lynch at Foreign Policy: “Can the wizards of Silicon Valley develop a set of killer apps to monitor the fragile Syria cease-fire without putting foreign boots on the ground in one of the world’s most dangerous countries?

They’re certainly going to try. The “cessation of hostilities” in Syria brokered by the United States and Russia last month has sharply reduced the levels of violence in the war-torn country and sparked a rare burst of optimism that it could lead to a broader cease-fire. But if the two sides lay down their weapons, the international community will face the challenge of monitoring the battlefield to ensure compliance without deploying peacekeepers or foreign troops. The emerging solution: using crowdsourcing, drones, satellite imaging, and other high-tech tools.

The high-level interest in finding a technological solution to the monitoring challenge was on full display last month at a closed-door meeting convened by the White House that brought together U.N. officials, diplomats, digital cartographers, and representatives of Google, DigitalGlobe, and other technology companies. Their assignment was to brainstorm ways of using high-tech tools to keep track of any future cease-fires from Syria to Libya and Yemen.

The off-the-record event came as the United States, the U.N., and other key powers struggle to find ways of enforcing cease-fires from Syria at a time when there is little political will to run the risk of sending foreign forces or monitors to such dangerous places. The United States has turned to high-tech weapons like armed drones as weapons of war; it now wants to use similar systems to help enforce peace.

Take the Syria Conflict Mapping Project, a geomapping program developed by the Atlanta-based Carter Center, a nonprofit founded by former U.S. President Jimmy Carter and his wife, Rosalynn, to resolve conflict and promote human rights. The project has developed an interactive digital map that tracks military formations by government forces, Islamist extremists, and more moderate armed rebels in virtually every disputed Syrian town. It is now updating its technology to monitor cease-fires.

The project began in January 2012 because of a single 25-year-old intern, Christopher McNaboe. McNaboe realized it was possible to track the state of the conflict by compiling disparate strands of publicly available information — including the shelling and aerial bombardment of towns and rebel positions — from YouTube, Twitter, and other social media sites. It has since developed a mapping program using software provided by Palantir Technologies, a Palo Alto-based big data company that does contract work for U.S. intelligence and defense agencies, from the CIA to the FBI….

Walter Dorn, an expert on technology in U.N. peace operations who attended the White House event, said he had promoted what he calls a “coalition of the connected.”

The U.N. or other outside powers could start by tracking social media sites, including Twitter and YouTube, for reports of possible cease-fire violations. That information could then be verified by “seeded crowdsourcing” — that is, reaching out to networks of known advocates on the ground — and technological monitoring through satellite imagery or drones.

Matthew McNabb, the founder of First Mile Geo, a start-up which develops geolocation technology that can be used to gather data in conflict zones, has another idea. McNabb, who also attended the White House event, believes “on-demand” technologies like SurveyMonkey, which provides users a form to create their own surveys, can be applied in conflict zones to collect data on cease-fire violations….(More)

A new data viz tool shows what stories are being undercovered in countries around the world


Jospeh Lichterman at NiemanLab: “It’s a common lament: Though the Internet provides us access to a nearly unlimited number of sources for news, most of us rarely venture beyond the same few sources or topics. And as news consumption shifts to our phones, people are using even fewer sources: On average, consumers access 1.52 trusted news sources on their phones, according to the 2015 Reuters Digital News Report, which studied news consumption across several countries.

To try and diversify people’s perspectives on the news, Jigsaw — the techincubator, formerly known as Google Ideas, that’s run by Google’s parentcompany Alphabet — this week launched Unfiltered.News, an experimentalsite that uses Google News data to show users what topics are beingunderreported or are popular in regions around the world.

Screen Shot 2016-03-18 at 11.45.09 AM

Unfiltered.News’ main data visualization shows which topics are most reported in countries around the world. A column on the right side of the page highlights stories that are being reported widely elsewhere in the world, but aren’t in the top 100 stories on Google News in the selected country. In the United States yesterday, five of the top 10 underreported topics, unsurprisingly, dealt with soccer. In China, Barack Obama was the most undercovered topic….(More)”

Nudging voters


John Hasnas and Annette Hasnas at the Hill: “A perennial complaint about our democracy is that too large a portion of the electorate is poorly informed about important political issues. This is the problem of the ignorant voter. Especially this year, with its multiplicity of candidates, keeping track of the candidates’ various, and often shifting, policy positions can be extraordinarily difficult. As a result, many of those voting in the presidential primaries will cast their ballots with little idea of where the candidates stand on several important issues.

Isn’t there some way to nudge the voters into making more informed choices? Well, actually, yes, there is. But in making this claim, we use the word nudge advisedly.

Among contemporary policy analysts, “nudge” is a term of art. It refers to creating a context within which people make choices–a “choice architecture”–that makes it more likely that people will select one option rather than another. The typical example of a nudge is a school cafeteria in which fruits and vegetables are placed in front in easy to reach locations and less healthy fare is placed in less visible and harder to reach locations. No one is forced to select the fruit or vegetables, but the choice architecture makes it more likely that people will.
The key feature of a nudge is that it is not coercive. It is an effort to influence choice, not to impose it. People are always able to “opt out” of the nudge. Thus, to nudge is to design the context in which individuals make decisions so as to influence their choice without eliminating any options.

We think that nudging can be employed to help voters make more informed decisions in the voting booth.

Imagine the following scenario. A bipartisan good government group creates a list of the most significant contemporary policy issues. It then invites all candidates to state their positions on the issues. In the current campaign, candidates could be invited to state where they stand on gay marriage, immigration, intervention in Syria, climate change, tax reform, the minimum wage, gun control, income inequality, etc. This information would be collected and fed into the relevant election commission computer. When voters enter the voting booth, they would have the option of electronically recording their policy preferences on the same form that the candidates completed. The computer would display a ranking of the candidates on the basis of how closely their positions aligned with the voter’s. After receiving this information, voters would cast their ballots.

Our proposal is a nudge. It is completely non-coercive. No candidate would be required to complete the list of his or her policy positions, although refusing to do so might be viewed negatively by voters. No voter would be required to utilize the option. All would remain free to simply walk into the booth and cast their vote. Even those who utilize the option remain free to disregard its results and vote for whomever they please. The proposal simply alters the choice architecture of voting to build in access to a source of information about the candidates. Yet, it makes it more likely that citizens will cast more informed votes than they do at present….(More)”

The search engine manipulation effect (SEME) and its possible impact on the outcomes of elections


Robert Epstein and Ronald E. Robertson at PNAS: “Internet search rankings have a significant impact on consumer choices, mainly because users trust and choose higher-ranked results more than lower-ranked results. Given the apparent power of search rankings, we asked whether they could be manipulated to alter the preferences of undecided voters in democratic elections. Here we report the results of five relevant double-blind, randomized controlled experiments, using a total of 4,556 undecided voters representing diverse demographic characteristics of the voting populations of the United States and India. The fifth experiment is especially notable in that it was conducted with eligible voters throughout India in the midst of India’s 2014 Lok Sabha elections just before the final votes were cast. The results of these experiments demonstrate that (i) biased search rankings can shift the voting preferences of undecided voters by 20% or more, (ii) the shift can be much higher in some demographic groups, and (iii) search ranking bias can be masked so that people show no awareness of the manipulation. We call this type of influence, which might be applicable to a variety of attitudes and beliefs, the search engine manipulation effect. Given that many elections are won by small margins, our results suggest that a search engine company has the power to influence the results of a substantial number of elections with impunity. The impact of such manipulations would be especially large in countries dominated by a single search engine company…(More)”