Behavioural Science, Randomized Evaluations and the Transformation Of Public Policy: The Case of the UK Government


Chapter by Peter John: “Behaviour change policy conveys powerful image: groups of psychologists and scientists, maybe wearing white coats, messing with the minds of citizens, doing experiments on them without their consent, and seeking to manipulate their behaviours. Huddled in an office in the heart of Whitehall, or maybe working out of a windowless room in the White House, behavioural scientists are redesigning the messages and regulations that governments make, operating very far from the public’s view. The unsuspecting citizen becomes something akin to the subjects of science fiction novels, such as Huxley’s Brave New World or Zamyatin’s We. The emotional response to these developments is to cry out for a more humanistic form of public policy, a more participatory form of governance, and to base public policy on the common sense and good judgements of citizens and their elected representatives.

Of course, such an account is a massive stereotype, but something of this viewpoint has emerged as a backdrop to critical academic work on the use of behavioural science in government in what is described as the rise of the psychological state (Jones et al 2013a b), which might be seen to represent a step-change in use of psychological and other form of behavioural research to design public policies. Such a claim speaks more generally to the use of scientific ideas by government since the eighteenth century, which has been subject to a considerable amount of theoretical work in recent years, drawing on the work of Foucault, and which has developed into explorations of the theory and practice of governmentality (see Jones et al 2013:182-188).

With behaviour change, the ‘central concern has been to critically evaluate the broader ethical concerns of behavioural governance, which includes tracing geo-historical contingencies of knowledge mobilized in the legitimation of the behavior change agenda itself’ (190). This line of work presents a subtle set of arguments and claims that an empirical account, such as that presented in this chapter, cannot⎯nor should⎯challenge. Nonetheless, it is instructive to find out more about the phenomenon under study and to understand how the uses of behavioural ideas and randomized evaluations are limited and structured by the institutions and actors in the political process, which are following political and organizational ends. Of particular interest is the incremental and patchy nature of the diffusion of ideas, and how the use of behavioural sciences meshes with existing standard operating procedures and routines of bureaucracies. That said, behavioural sciences can make progress within the fragmented and decentralized policy process, and has the power to create innovations in public policies, often helped by articulate advocates of such measures.

The path of ideas in public policy is usually slow, one of gradual diffusion and small changes in operating assumptions, and this route is likely for the use of behavioural sciences. The implication of this line of argument is that agency as well as structure plays an important role in the adoption and diffusion of the ideas from the behavioural sciences. It implies a more limited and less uniform use of ideas and evidence than implied by the critical writers in this field, but one where public argument and debate play a central role….(More)”

Crowdsourced pollution data via smartphones


Springwise: “Citizens in eleven cities in Europe were recently recruited to help crowdsource pollution measurements, as part of the large-scale research project iSPEX-EU. Participants used their smartphones, an app and a lens called a spectropolarimeter, to collect data about air quality across the continent, which will be used by iSPEX to make comprehensive maps.

The project ran for six weeks and saw thousands of measurements taken in Athens, Barcelona, Belgrade, Berlin, Copenhagen, London, Manchester, Milan, Rome, and Toulouse. To contribute, citizens registered their interest, downloaded the free app and were sent an iSPEX lens. Then, on a clear day they placed the lens over their smartphone camera and photographed the sky in multiple directions. The app registered the location and direction of each picture and measured the light spectrum and the polarization of the light.
From the data, iSPEX are able to calculate how much fine dust — known as aerosols — there is in the atmosphere in that place and create a map showing levels of air pollution across Europe. The crowdsourced data can be used to aid government research by filling in any blank spaces and ensuring that the official data is honest.

We’ve seen attempts at similar projects before, such asSmart Citizen, but iSPEX EU benefits from the flexibility and simplicity of its tools. Smartphones have been successfully harnessed as scientific apparatus, enabling researchers to crowdsource data about issues including cancer and tree disease….(More)”

New traffic app and disaster prevention technology road tested


Psych.org: “A new smartphone traffic app tested by citizens in Dublin, Ireland allows users to give feedback on traffic incidents, enabling traffic management centres to respond quicker when collisions and other incidents happen around the city. The ‘CrowdAlert’ app, which is now available for download, is one of the key components utilised in the EU-funded INSIGHT project and a good example of how smartphones and social networks can be harnessed to improve public services and safety.

‘We are witnessing an explosion in the quantity, quality, and variety of available information, fuelled in large part by advances in sensor networking, the availability of low-cost sensor-enabled devices and by the widespread adoption of powerful smart-phones,’ explains  coordinator professor Dimitrios Gunopulos from the National and Kapodistrian University of Athens. ‘These revolutionary technologies are driving the development and adoption of applications where mobile devices are used for continuous data sensing and analysis.’

The project also developed a novel citywide real-time traffic monitoring tool, the ‘INSIGHT System’, which was tested in real conditions in the Dublin City control room, along with nationwide disaster monitoring technologies. The INSIGHT system was shown to provide early warnings to experts at situation centres, enabling them to monitor situations in real-time, including disasters with potentially nation-wide impacts such as severe weather conditions, floods and subsequent knock-on events such as fires and power outages.

The project’s results will be of interest to public services, which have until now lacked the necessary infrastructure for handling and integrating miscellaneous data streams, including data from static and mobile sensors as well as information coming from social network sources, in real-time. Providing cities with the ability to manage emergency situations with enhanced capabilities will also open up new markets for network technologies….(More)”

Who Benefits From Civic Technology?


Report by Rebecca Rumbul at MySociety: “This research seeks to begin at the beginning, asking the most basic questions about who actually uses civic technology and why. Gathering data from civic technology groups from around the world, it shows the variations in usage of civic tech across four core countries (US, UK, Kenya and South Africa), and records the attitudes of users towards the platforms they are using.

Download: Who Benefits From Civic Technology? Demographic and public attitudes research into the users of civic technologiespdf

Anyone can help with crowdsourcing future antibiotics


Springwise: “We’ve seen examples of researchers utilizing crowdsourcing to expand their datasets, such as a free mobile app where users help find data patterns in cancer research by playing games. Now a pop-up home lab is harnessing the power of citizen scientists to find future antibiotics in their backyards.
By developing a small home lab, UK-based Post/Biotics is encouraging anyone, including school children, to help find solutions to the growing antibiotics resistance crisis. Post/Biotics is a citizen’s science platform, which provides the toolkit, knowledge and science network so anyone can support antibiotic development. Participants can test samples of basically anything they find in natural areas, from soil to mushrooms, and if their sample has antibacterial properties, their tool will change color. They can then send results, along with a photo and GPS location to an online database. When the database notices a submission that may be interesting, it alerts researchers, who can then ask for samples. An open-source library of potential antimicrobials is then established, and users simultaneously benefit from learning how to conduct microbiology experiments.
Post/Biotics are using the power of an unlimited amount of citizen scientists to increase the research potential of antibiotic discovery….(More)”

Statactivism: Forms of Action between Disclosure and Affirmation


Paper by Bruno Isabelle, Didier Emmanuel and Vitale Tommaso: “This article introduces the special issue on statactivism, a particular form of action within the repertoire used by contemporary social movements: the mobilization of statistics. Traditionally, statistics has been used by the worker movement within the class conflicts. But in the current configuration of state restructuring, new accumulation regimes, and changes in work organization in capitalists societies, the activist use of statistics is moving. This first article seeks to show the use of statistics and quantification in contentious performances connected with state restructuring, main transformations of the varieties of capitalisms, and changes in work organization regimes. The double role of statistics in representing as well as criticizing reality is considered. After showing how important statistical tools are in producing a shared reading of reality, we will discuss the two main dimensions of statactivism – disclosure and affirmation. In other words, we will see the role of stat-activists in denouncing a certain state of reality, and then the efforts to use statistics in creating equivalency among disparate conditions and in cementing emerging social categories. Finally, we present the main contributions of the various research papers in this special issue regarding the use of statistics as a form of action within a larger repertoire of contentious action. Six empirical papers focus on statactivism against the penal machinery in the early 1970s (Grégory Salle), on the mobilisation on the price index in Guadalupe in 2009 (Boris Samuel), and in Argentina in 2007 (Celia Lury and Ana Gross), on the mobilisations of experts to consolidate a link between working conditions and health issues (Marion Gilles), on the production of activity data for disability policy in France (Pierre-Yves Baudot), and on the use of statistics in social mobilizations for gender equality (Eugenia De Rosa). Alain Desrosières wrote the last paper, coping with mobilizations proposing innovations in the way of measuring inflation, unemployment, poverty, GDP, and climate change. This special issue is dedicated to him, in order to honor his everlasting intellectual legacy….(More)”

 

Lawyer’s crowdsourcing site aims to help people have their day in court


 in The Guardian: “With warnings coming thick and fast about the stark ramifications of the government’s sweeping cuts to legal aid, it was probably inevitable that someone would come up with a new way to plug some gaps in access to justice. Enter the legal crowdfunder, CrowdJustice, an online platform where people who might not otherwise get their case heard can raise cash to pay for legal representation and court costs.

The brainchild of 33-year-old lawyer Julia Salasky, and the first of its kind in the UK, CrowdJustice provides people who have a public interest case but lack adequate financial resources with a forum where they can publicise their case and, if all goes to plan, generate funding for legal action by attracting public support and donations.

“We are trying to increase access to justice – that’s the baseline,” says Salasky. “I think it’s a social good.”

The platform was launched just a few months ago, but has already attracteda range of cases both large and small, including some that could set important legal precedents.

CrowdJustice has helped the campaign, Jengba (Joint Enterprise: Not Guilty by Association) to raise funds to intervene in a supreme court case to consider reforming the law of joint enterprise that can find people guilty of a crime, including murder, committed by someone else. The group amassed £10,000 in donations for legal assistance as part of their ongoing challenge to the legal doctrine of “joint enterprise”, which disproportionately prosecutes people from black and minority ethnic backgrounds for violent crimes where it is alleged they have acted together for a common purpose.

In another case, a Northern Irish woman who discovered she wasn’t entitled to her partner’s occupational pension after he died because of a bureaucratic requirement that did not apply to married couples, used CrowdJustice to help raise money to take her case all the way to the supreme court. “If she wins, it will have an enormous precedent-setting value for the legal rights of all couples who cohabit,” Salasky says….(The Guardian)”

Privacy Bridges: EU and US Privacy Experts in Search of Transatlantic Privacy Solutions


IVIR and MIT: “The EU and US share a common commitment to privacy protection as a cornerstone of democracy. Following the Treaty of Lisbon, data privacy is a fundamental right that the European Union must proactively guarantee. In the United States, data privacy derives from constitutional protections in the First, Fourth and Fifth Amendment as well as federal and state statute, consumer protection law and common law. The ultimate goal of effective privacy protection is shared. However, current friction between the two legal systems poses challenges to realizing privacy and the free flow of information across the Atlantic. Recent expansion of online surveillance practices underline these challenges.

Over nine months, the group prepared a consensus report outlining a menu of privacy “bridges” that can be built to bring the European Union and the United States closer together. The efforts are aimed at providing a framework of practical options that advance strong, globally-accepted privacy values in a manner that respects the substantive and procedural differences between the two jurisdictions….

(More)”

Room for a View: Democracy as a Deliberative System


Involve: “Democratic reform comes in waves, propelled by technological, economic, political and social developments. There are periods of rapid change, followed by relative quiet.

We are currently in a period of significant political pressure for change to our institutions of democracy and government. With so many changes under discussion it is critically important that those proposing and carrying out reforms understand the impact that different reforms might have.

Most discussions of democratic reform focus on electoral democracy. However, for all their importance in the democratic system, elections rarely reveal what voters think clearly enough for elected representatives to act on them. Changing the electoral system will not alone significantly increase the level of democratic control held by citizens.

Room for a View, by Involve’s director Simon Burall, looks at democratic reform from a broader perspective than that of elections. Drawing on the work of democratic theorists, it uses a deliberative systems approach to examine the state of UK democracy. Rather than focusing exclusively on the extent to which individuals and communities are represented within institutions, it is equally concerned with the range of views present and how they interact.

Adapting the work of the democratic theorist John Dryzek, the report identifies seven components of the UK’s democratic system, describing and analysing the condition of each in turn. Assessing the UK’s democracy though this lens reveals it to be in fragile health. The representation of alternative views and narratives in all of the UK system’s seven components is poor, the components are weakly connected and, despite some positive signs, deliberative capacity is decreasing.

Room for a View suggests that a focus on the key institutions isn’t enough. If the health of UK democracy is to be improved, we need to move away from thinking about the representation of individual voters to thinking about the representation of views, perspectives and narratives. Doing this will fundamentally change the way we approach democratic reform.

Introducing Government as a Platform


Peter Williams, Jan Gravesen and Trinette Brownhill in Government Executive: “Governments around the world are facing competitive pressures and expectations from their constituents that are prompting them to innovate and dissolve age-old structures. Many governments have introduced a digital strategy in which at least one of the goals is aimed at bringing their organizations closer to citizens and businesses.

To achieve this, ideally IT and data in government would not be constrained by the different functional towers that make up the organization, as is often the case. They would not be constrained by complex, monolithic application design philosophies and lengthy implementation cycles, nor would development be constrained by the assumption that all activity has to be executed by the government itself.

Instead, applications would be created rapidly and cheaply, and modules would be shared as reusable blocks of code and integrated data. It would be relatively straightforward to integrate data from multiple departments to enable a focus on the complex needs of, say, a single parent who is diabetic and a student. Delivery would be facilitated in the manner best required, or preferred, by the citizen. Third parties would also be able to access these modules of code and data to build higher value government services that multiple agencies would then buy into. The code would run on a cloud infrastructure that maximizes the efficiency in which processing resources are used.

GaaP an organized set of ideas and principles that allows organizations to approach these ideals. It allows governments to institute more efficient sharing of IT resources as well as unlock data and functionality via application programming interfaces to allow third parties to build higher value citizen services. In doing so, security plays a crucial role protecting the privacy of constituents and enterprise assets.

We see increasingly well-established examples of GaaP services in many parts of the world. The notion has significantly influenced strategic thinking in the UK, Australia, Denmark, Canada and Singapore. In particular, it has evolved in a deliberate way in the UK’s Government Data Services, building on the Blairite notion of “joined up government”; in Australia’s e-government strategy and its myGov program; and as a significant influencer in Singapore’s entire approach to building its “smarter nation” infrastructure.

Collaborative Government

GaaP assumes a transformational shift in efficiency, effectiveness and transparency, in which agencies move toward a collaborative government and away from today’s siloed approach. That collaboration may be among agencies, but also with other entities (nongovernmental organizations, the private sector, citizens, etc.).

GaaP’s focus on collaboration enables public agencies to move away from their traditional towered approach to IT and increasingly make use of shared and composable services offered by a common – usually a virtualized, cloud-enabled – platform. This leads to more efficient use of development resources, platforms and IT support. We are seeing examples of this already with a group of townships in New York state and also with two large Spanish cities that are embarking on this approach.

While efficient resource and service sharing is central to the idea of GaaP, it is not sufficient. The idea is that GaaP must allow app developers, irrespective of whether they are citizens, private organizations or other public agencies, to develop new value-added services using published government data and APIs. In this sense, the platform becomes a connecting layer between public agencies’ systems and data on the one hand, and private citizens, organizations and other public agencies on the other.

In its most fundamental form, GaaP is able to:

  • Consume data and government services from existing departmental systems.
  • Consume syndicated services from platform-as-a-service or software-as-a-service providers in the public marketplace.
  • Securely unlock these data and services and allow third parties –citizens, private organizations or other agencies – to combine services and data into higher-order services or more citizen-centric or business-centric services.

It is the openness, the secure interoperability, and the ability to compose new services on the basis of existing services and data that define the nature of the platform.

The Challenges

At one time, the challenge of creating a GaaP structure would have been technology: Today, it is governance….(More)”