Peter Williams, Jan Gravesen and Trinette Brownhill in Government Executive: “Governments around the world are facing competitive pressures and expectations from their constituents that are prompting them to innovate and dissolve age-old structures. Many governments have introduced a digital strategy in which at least one of the goals is aimed at bringing their organizations closer to citizens and businesses.
To achieve this, ideally IT and data in government would not be constrained by the different functional towers that make up the organization, as is often the case. They would not be constrained by complex, monolithic application design philosophies and lengthy implementation cycles, nor would development be constrained by the assumption that all activity has to be executed by the government itself.
Instead, applications would be created rapidly and cheaply, and modules would be shared as reusable blocks of code and integrated data. It would be relatively straightforward to integrate data from multiple departments to enable a focus on the complex needs of, say, a single parent who is diabetic and a student. Delivery would be facilitated in the manner best required, or preferred, by the citizen. Third parties would also be able to access these modules of code and data to build higher value government services that multiple agencies would then buy into. The code would run on a cloud infrastructure that maximizes the efficiency in which processing resources are used.
GaaP an organized set of ideas and principles that allows organizations to approach these ideals. It allows governments to institute more efficient sharing of IT resources as well as unlock data and functionality via application programming interfaces to allow third parties to build higher value citizen services. In doing so, security plays a crucial role protecting the privacy of constituents and enterprise assets.
We see increasingly well-established examples of GaaP services in many parts of the world. The notion has significantly influenced strategic thinking in the UK, Australia, Denmark, Canada and Singapore. In particular, it has evolved in a deliberate way in the UK’s Government Data Services, building on the Blairite notion of “joined up government”; in Australia’s e-government strategy and its myGov program; and as a significant influencer in Singapore’s entire approach to building its “smarter nation” infrastructure.
Collaborative Government
GaaP assumes a transformational shift in efficiency, effectiveness and transparency, in which agencies move toward a collaborative government and away from today’s siloed approach. That collaboration may be among agencies, but also with other entities (nongovernmental organizations, the private sector, citizens, etc.).
GaaP’s focus on collaboration enables public agencies to move away from their traditional towered approach to IT and increasingly make use of shared and composable services offered by a common – usually a virtualized, cloud-enabled – platform. This leads to more efficient use of development resources, platforms and IT support. We are seeing examples of this already with a group of townships in New York state and also with two large Spanish cities that are embarking on this approach.
While efficient resource and service sharing is central to the idea of GaaP, it is not sufficient. The idea is that GaaP must allow app developers, irrespective of whether they are citizens, private organizations or other public agencies, to develop new value-added services using published government data and APIs. In this sense, the platform becomes a connecting layer between public agencies’ systems and data on the one hand, and private citizens, organizations and other public agencies on the other.
In its most fundamental form, GaaP is able to:
- Consume data and government services from existing departmental systems.
- Consume syndicated services from platform-as-a-service or software-as-a-service providers in the public marketplace.
- Securely unlock these data and services and allow third parties –citizens, private organizations or other agencies – to combine services and data into higher-order services or more citizen-centric or business-centric services.
It is the openness, the secure interoperability, and the ability to compose new services on the basis of existing services and data that define the nature of the platform.
The Challenges
At one time, the challenge of creating a GaaP structure would have been technology: Today, it is governance….(More)”
