Anne Applebaum on why people-powered revolutions are overrated in the New Republic: “..Yet a successful street revolution, like any revolution, is never guaranteed to leave anything positive in its aftermath—or anything at all. In the West, we often now associate protests with progress, or at least we assume that big crowds—the March on Washington, Paris in 1968—are the benign face of social change. But street revolutions are not always progressive, positive, or even important. Some replace a corrupt tyranny with violence and a political vacuum, which is what happened in Libya. Ukraine’s own Orange Revolution of 2004–2005 produced a new group of leaders who turned out to be just as incompetent as their predecessors. Crowds can be bullying, they can become violent, and they can give rise to extremists: Think Tehran 1979, or indeed Petrograd 1917.
The crowd may not even represent the majority. Because a street revolution makes good copy, and because it provides great photographs, we often mistakenly confuse “people power” with democracy itself. In fact, the creation of democratic institutions—courts, legal systems, bills of rights—is a long and tedious process that often doesn’t interest foreign journalists at all. Tunisia’s ratification of a new constitution earlier this year represented the most significant achievement of the Arab Spring to date, but the agonizing negotiations that led up to that moment were hard for outsiders to understand—and not remotely telegenic
Equally, it is a dangerous mistake to imagine that “people power” can ever be a substitute for actual elections. On television, a demonstration can loom larger than it should. In both Thailand and Turkey, an educated middle class has recently taken to the streets to protest against democratically elected leaders who have grown increasingly corrupt and autocratic, but who might well be voted back into office tomorrow. In Venezuela, elections are not fair and the media is not free, but the president is supported by many Venezuelans who still have faith in his far-left rhetoric, however much his policies may be damaging the country. Demonstrations might help bring change in some of these countries, but if the change is to be legitimate—and permanent—the electorate will eventually have to endorse it.
As we often forget, some of the most successful transitions to democracy did not involve crowds at all. Chile became a democracy because its dictator, Augusto Pinochet, decided it would become one. In early 1989, well before mass demonstrations in Prague or Berlin, the leaders of the Polish opposition sat down at a large round table with their former jailers and negotiated their way out of communism. There are no spectacular photographs of these transitions, and many people found them unsatisfying, even unjust. But Chile and Poland remain democracies today, not least because their new leaders came to power without any overt opposition from the old regime.
It would be nice if these kinds of transitions were more common, but not every dictator is willing to smooth the path toward change. For that reason, the post-revolutionary moment is often more important than the revolution itself, for this is when the emotion of the mob has to be channeled rapidly—immediately—into legitimate institutions. Not everybody finds this easy. In the wake of the Egyptian revolution, demonstrators found it difficult to abandon Tahrir Square. “We won’t leave because we have to make sure this country is set on the right path,” one protester said at the time. In fact, he should already have been at home, back in his neighborhood, perhaps creating the grassroots political party that might have given Egyptians a real alternative to the Muslim Brotherhood…”
Statistics and Open Data: Harvesting unused knowledge, empowering citizens and improving public services
House of Commons Public Administration Committee (Tenth Report):
“1. Open data is playing an increasingly important role in Government and society. It is data that is accessible to all, free of restrictions on use or redistribution and also digital and machine-readable so that it can be combined with other data, and thereby made more useful. This report looks at how the vast amounts of data generated by central and local Government can be used in open ways to improve accountability, make Government work better and strengthen the economy.
2. In this inquiry, we examined progress against a series of major government policy announcements on open data in recent years, and considered the prospects for further development. We heard of government open data initiatives going back some years, including the decision in 2009 to release some Ordnance Survey (OS) data as open data, and the Public Sector Mapping Agreement (PSMA) which makes OS data available for free to the public sector. The 2012 Open Data White Paper ‘Unleashing the Potential’ says that transparency through open data is “at the heart” of the Government’s agenda and that opening up would “foster innovation and reform public services”. In 2013 the report of the independently-chaired review by Stephan Shakespeare, Chief Executive of the market research and polling company YouGov, of the use, re-use, funding and regulation of Public Sector Information urged Government to move fast to make use of data. He criticised traditional public service attitudes to data before setting out his vision:
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- To paraphrase the great retailer Sir Terry Leahy, to run an enterprise without data is like driving by night with no headlights. And yet that is what Government often does. It has a strong institutional tendency to proceed by hunch, or prejudice, or by the easy option. So the new world of data is good for government, good for business, and above all good for citizens. Imagine if we could combine all the data we produce on education and health, tax and spending, work and productivity, and use that to enhance the myriad decisions which define our future; well, we can, right now. And Britain can be first to make it happen for real.
3. This was followed by publication in October 2013 of a National Action Plan which sets out the Government’s view of the economic potential of open data as well as its aspirations for greater transparency.
4. This inquiry is part of our wider programme of work on statistics and their use in Government. A full description of the studies is set out under the heading “Statistics” in the inquiries section of our website, which can be found at www.parliament.uk/pasc. For this inquiry we received 30 pieces of written evidence and took oral evidence from 12 witnesses. We are grateful to all those who have provided evidence and to our Specialist Adviser on statistics, Simon Briscoe, for his assistance with this inquiry.”
Table of Contents:
Summary
1 Introduction
2 Improving accountability through open data
3 Open Data and Economic Growth
4 Improving Government through open data
5 Moving faster to make a reality of open data
6 A strategic approach to open data?
Conclusion
Conclusions and recommendations
After the Protests
Zeynep Tufekc in the New York Times on why social media is fueling a boom-and-bust cycle of political: “LAST Wednesday, more than 100,000 people showed up in Istanbul for a funeral that turned into a mass demonstration. No formal organization made the call. The news had come from Twitter: Berkin Elvan, 15, had died. He had been hit in the head by a tear-gas canister on his way to buy bread during the Gezi protests last June. During the 269 days he spent in a coma, Berkin’s face had become a symbol of civic resistance shared on social media from Facebook to Instagram, and the response, when his family tweeted “we lost our son” and then a funeral date, was spontaneous.
Protests like this one, fueled by social media and erupting into spectacular mass events, look like powerful statements of opposition against a regime. And whether these take place in Turkey, Egypt or Ukraine, pundits often speculate that the days of a ruling party or government, or at least its unpopular policies, must be numbered. Yet often these huge mobilizations of citizens inexplicably wither away without the impact on policy you might expect from their scale.
This muted effect is not because social media isn’t good at what it does, but, in a way, because it’s very good at what it does. Digital tools make it much easier to build up movements quickly, and they greatly lower coordination costs. This seems like a good thing at first, but it often results in an unanticipated weakness: Before the Internet, the tedious work of organizing that was required to circumvent censorship or to organize a protest also helped build infrastructure for decision making and strategies for sustaining momentum. Now movements can rush past that step, often to their own detriment….
But after all that, in the approaching local elections, the ruling party is expected to retain its dominance.
Compare this with what it took to produce and distribute pamphlets announcing the Montgomery bus boycott in 1955. Jo Ann Robinson, a professor at Alabama State College, and a few students sneaked into the duplicating room and worked all night to secretly mimeograph 52,000 leaflets to be distributed by hand with the help of 68 African-American political, religious, educational and labor organizations throughout the city. Even mundane tasks like coordinating car pools (in an era before there were spreadsheets) required endless hours of collaborative work.
By the time the United States government was faced with the March on Washington in 1963, the protest amounted to not just 300,000 demonstrators but the committed partnerships and logistics required to get them all there — and to sustain a movement for years against brutally enforced Jim Crow laws. That movement had the capacity to leverage boycotts, strikes and demonstrations to push its cause forward. Recent marches on Washington of similar sizes, including the 50th anniversary march last year, also signaled discontent and a desire for change, but just didn’t pose the same threat to the powers that be.
Social media can provide a huge advantage in assembling the strength in numbers that movements depend on. Those “likes” on Facebook, derided as slacktivism or clicktivism, can have long-term consequences by defining which sentiments are “normal” or “obvious” — perhaps among the most important levers of change. That’s one reason the same-sex marriage movement, which uses online and offline visibility as a key strategy, has been so successful, and it’s also why authoritarian governments try to ban social media.
During the Gezi protests, Prime Minister Recep Tayyip Erdogan called Twitter and other social media a “menace to society.” More recently, Turkey’s Parliament passed a law greatly increasing the government’s ability to censor online content and expand surveillance, and Mr. Erdogan said he would consider blocking access to Facebook and YouTube. It’s also telling that one of the first moves by President Vladimir V. Putin of Russia before annexing Crimea was to shut down the websites of dissidents in Russia.
Media in the hands of citizens can rattle regimes. It makes it much harder for rulers to maintain legitimacy by controlling the public sphere. But activists, who have made such effective use of technology to rally supporters, still need to figure out how to convert that energy into greater impact. The point isn’t just to challenge power; it’s to change it.”
The data gold rush
Neelie KROES (European Commission): “Nearly 200 years ago, the industrial revolution saw new networks take over. Not just a new form of transport, the railways connected industries, connected people, energised the economy, transformed society.
Now we stand facing a new industrial revolution: a digital one.
With cloud computing its new engine, big data its new fuel. Transporting the amazing innovations of the internet, and the internet of things. Running on broadband rails: fast, reliable, pervasive.
My dream is that Europe takes its full part. With European industry able to supply, European citizens and businesses able to benefit, European governments able and willing to support. But we must get all those components right.
What does it mean to say we’re in the big data era?
First, it means more data than ever at our disposal. Take all the information of humanity from the dawn of civilisation until 2003 – nowadays that is produced in just two days. We are also acting to have more and more of it become available as open data, for science, for experimentation, for new products and services.
Second, we have ever more ways – not just to collect that data – but to manage it, manipulate it, use it. That is the magic to find value amid the mass of data. The right infrastructure, the right networks, the right computing capacity and, last but not least, the right analysis methods and algorithms help us break through the mountains of rock to find the gold within.
Third, this is not just some niche product for tech-lovers. The impact and difference to people’s lives are huge: in so many fields.
Transforming healthcare, using data to develop new drugs, and save lives. Greener cities with fewer traffic jams, and smarter use of public money.
A business boost: like retailers who communicate smarter with customers, for more personalisation, more productivity, a better bottom line.
No wonder big data is growing 40% a year. No wonder data jobs grow fast. No wonder skills and profiles that didn’t exist a few years ago are now hot property: and we need them all, from data cleaner to data manager to data scientist.
This can make a difference to people’s lives. Wherever you sit in the data ecosystem – never forget that. Never forget that real impact and real potential.
Politicians are starting to get this. The EU’s Presidents and Prime Ministers have recognised the boost to productivity, innovation and better services from big data and cloud computing.
But those technologies need the right environment. We can’t go on struggling with poor quality broadband. With each country trying on its own. With infrastructure and research that are individual and ineffective, separate and subscale. With different laws and practices shackling and shattering the single market. We can’t go on like that.
Nor can we continue in an atmosphere of insecurity and mistrust.
Recent revelations show what is possible online. They show implications for privacy, security, and rights.
You can react in two ways. One is to throw up your hands and surrender. To give up and put big data in the box marked “too difficult”. To turn away from this opportunity, and turn your back on problems that need to be solved, from cancer to climate change. Or – even worse – to simply accept that Europe won’t figure on this mapbut will be reduced to importing the results and products of others.
Alternatively: you can decide that we are going to master big data – and master all its dependencies, requirements and implications, including cloud and other infrastructures, Internet of things technologies as well as privacy and security. And do it on our own terms.
And by the way – privacy and security safeguards do not just have to be about protecting and limiting. Data generates value, and unlocks the door to new opportunities: you don’t need to “protect” people from their own assets. What you need is to empower people, give them control, give them a fair share of that value. Give them rights over their data – and responsibilities too, and the digital tools to exercise them. And ensure that the networks and systems they use are affordable, flexible, resilient, trustworthy, secure.
One thing is clear: the answer to greater security is not just to build walls. Many millennia ago, the Greek people realised that. They realised that you can build walls as high and as strong as you like – it won’t make a difference, not without the right awareness, the right risk management, the right security, at every link in the chain. If only the Trojans had realised that too! The same is true in the digital age: keep our data locked up in Europe, engage in an impossible dream of isolation, and we lose an opportunity; without gaining any security.
But master all these areas, and we would truly have mastered big data. Then we would have showed technology can take account of democratic values; and that a dynamic democracy can cope with technology. Then we would have a boost to benefit every European.
So let’s turn this asset into gold. With the infrastructure to capture and process. Cloud capability that is efficient, affordable, on-demand. Let’s tackle the obstacles, from standards and certification, trust and security, to ownership and copyright. With the right skills, so our workforce can seize this opportunity. With new partnerships, getting all the right players together. And investing in research and innovation. Over the next two years, we are putting 90 million euros on the table for big data and 125 million for the cloud.
I want to respond to this economic imperative. And I want to respond to the call of the European Council – looking at all the aspects relevant to tomorrow’s digital economy.
You can help us build this future. All of you. Helping to bring about the digital data-driven economy of the future. Expanding and depening the ecosystem around data. New players, new intermediaries, new solutions, new jobs, new growth….”
The myth of the keyboard warrior: public participation and 38 Degrees
James Dennis in Open Democracy: “A cursory glance at the comment section of the UK’s leading newspapers suggests that democratic engagement is at an all time low; we are generation apathetic. In their annual health check, the Audit of Political Engagement, the Hansard Society paint a bleak picture of participation trends in Britain. Only 41% of those surveyed are committed to voting in the next General Election. Moreover, less than 1% of the population is a member of a political party. However, 38 Degrees, the political activist movement, bucks these downward trends. In the four years since their foundation in 2009, 38 Degrees have amassed a membership of 1.8 million individuals—more than three times the entire combined memberships of all of Britain’s political parties.
The organisation is not without its critics, however. Earlier this week, during a debate in House of Commons on the Care Bill, David T. C. Davies MP cast doubt on the authenticity of the organisation’s ethos, “People. Power. Change”, claiming that:
These people purport to be happy-go-lucky students. They are always on first name terms; Ben and Fred and Rebecca and Sarah and the rest of it. The reality is that it is a hard-nosed left-wing Labour-supporting organisation with links to some very wealthy upper middle-class socialists, despite the pretence that it likes to give out.
Likewise, in a comment piece for The Guardian, Oscar Rickett argued that the form of participation cultivated by 38 Degrees is not beneficial to our civic culture as it encourages fragmented, issue-driven collective action in which “small urges are satisfied with the implication that they are bringing about large change”.
However, given the lack of empirical research undertaken on 38 Degrees, such criticisms are often anecdotal or campaign-specific. So here are just a couple of the significant findings emerging from my ongoing research.
New organisations
38 Degrees bears little resemblance to the organisational models that we’ve become accustomed to. Unlike political parties or traditional pressure groups, 38 Degrees operates on a more level playing field. Members are central to the key decisions that are made before and during a campaign and the staff facilitate these choices. Essentially, the organisation acts as a conduit for its membership, removing the layers of elite-level decision-making that characterised political groups in the twentieth century.
38 Degrees seeks to structure grassroots engagement in two ways. Firstly, the group fuses a vast range of qualitative and quantitative data sources from its membership to guide their campaign decisions and strategy. By using digital media, members are able to express their opinion very quickly on an unprecedented scale. One way in which they do this is through ad-hoc surveys of their members to decide on key strategic decisions, such as their survey regarding the decision to campaign against plans by the NHS to compile a database of medical records for potential use by private firms. In just 24 hours the group had a response from 137,000 of it’s members, with 93 per cent backing their plans to organise a mass opt out.
Secondly, the group offers the platform Campaigns By You, which provides members with the technological opportunities to structure and undertake their own campaigns, retaining complete autonomy over the decision-making process. In both cases, albeit to a differing degree, it is the mass of individual participants that direct the group strategy, with 38 Degrees offering the technological capacity to structure this. 38 Degrees assimilates the fragmented, competing individual voices of its membership, and offers cohesive, collective action.
David Karpf proposes that we consider this phenomenon as characteristic of new type of organisation. These new organisations challenge our traditional understanding of collective action as they are structurally fluid. 38 Degrees relies on central staff to structure the wants and needs of their membership. However, this doesn’t necessarily lead to a regimented hierarchy. Pablo Gerbaudo describes this as ‘soft leadership’ where the central staff act as choreographers, organising and structuring collective action whilst minimising their encroachment on the will of individual members. …
In conclusion, the successes of 38 Degrees, in terms of mobilising public participation, come down to how the organisation maximises the membership’s sense of efficacy, the feeling that each individual member has, or can have, an impact.
By providing influence over the decision-making process, either explicitly or implicitly, members become more than just cheerleaders observing elites from the sidelines; they are active and involved in the planning and execution of public participation.”
Why the wealthiest countries are also the most open with their data
Emily Badger in the Washington Post: “The Oxford Internet Institute this week posted a nice visualization of the state of open data in 70 countries around the world, reflecting the willingness of national governments to release everything from transportation timetables to election results to machine-readable national maps. The tool is based on the Open Knowledge Foundation’s Open Data Index, an admittedly incomplete but telling assessment of who willingly publishes updated, accurate national information on, say, pollutants (Sweden) and who does not (ahem, South Africa).
Tally up the open data scores for these 70 countries, and the picture looks like this, per the Oxford Internet Institute (click on the picture to link through to the larger interactive version):
…With apologies for the tiny, tiny type (and the fact that many countries aren’t listed here at all), a couple of broad trends are apparent. For one, there’s a prominent global “openness divide,” in the words of the Oxford Internet Institute. The high scores mostly come from Europe and North America, the low scores from Asia, Africa and Latin America. Wealth is strongly correlated with “openness” by this measure, whether we look at World Bank income groups or Gross National Income per capita. By the OII’s calculation, wealth accounts for about a third of the variation in these Open Data Index scores.
Perhaps this is an obvious correlation, but the reasons why open data looks like the luxury of rich economies are many, and they point to the reality that poor countries face a lot more obstacles to openness than do places like the United States. For one thing, openness is also closely correlated with Internet penetration. Why open your census results if people don’t have ways to access it (or means to demand it)? It’s no easy task to do this, either.”
The intelligent citizen
John Bell in AlJazeera: “A quarter century after the demise of the Soviet Union, is the Western model of government under threat? …. The pressures are coming from several directions.
All states are feeling the pressure from unregulated global flows of capital that create obscene concentrations of wealth, and an inability of the nation-state to respond.Relatedly, citizens either ignore or distrust traditional institutions, and ethnic groups demand greater local autonomy.
A recent Pew survey shows that Americans aged 18-33 mostly identify as political independents and distrust institutions. The classic model is indeed frayed, and new developments have made it feel like very old cloth.
One natural reflex is to assert even greater control, a move suited to the authoritarians, such as China, Russia or General Abdel Fattah al-Sisi‘s Egypt: Strengthen the nation by any means to withstand the pressures. The reality, however, is that all systems, democracies or otherwise, were designed for an industrial age, and the management of an anonymous mass, and cannot cope with globalised economics and the information world of today.
The question remains: What can effectively replace the Western model? The answer may not lie only in the invention of new structures, but in the improvement of a key component found in all: The citizen.
The citizen today is mostly a consumer, focused on the purchase of goods or services, or the insistent consumption of virtual information, often as an ersatz politics. Occasionally, when a threat rises, he or she also becomes a demandeur of absolute security from the state. Indeed, some are using the new technologies for democratic purposes, they are better informed, criticise abuse or corruption, and organise and rally movements.
But, the vast majority is politically disengaged and cynical of political process; many others are too busy trying to survive to even care. A grand apathy has set in, the stage left vacant for a very few extremists, or pied pipers of the old tunes of nationalisms and tribal belonging disguised as leaders. The citizen is either invisible in this circus, an endangered species in the 21st century, or increasingly drawn to dark and polarising forces.
Some see the glass as half full and believe that technology and direct democracy can bridge the gaps. Indeed, the internet provides a plethora of information and a greater sense of empowerment. Lesser-known protests in Bosnia have led to direct democracy plenums, and the Swiss do revert to national referenda. However, whether direct or representative, democracy will still depend on the quality of the citizen, and his or her decisions.
Opinion, dogma and bias
Opinion, dogma and bias remain common political operating system and, as a result, our politics are still an unaffordable game of chance. The optimists may be right, but discussions in social media on issues ranging from Ukraine to gun control reveal more deep bias and the lure of excitement than the pursuit of a constructive answer.
People crave excitement in their politics. Whether it is through asserting their own opinion or in battling others, politics offers a great ground for this high. The cost, however, comes in poor judgment and dangerous decisions. George W. Bush was elected twice, Vladimir Putin has much support, climate change is denied, and an intoxicated Mayor of Toronto, Rob Ford, may be re-elected.
Few are willing to admit their role in this state of affairs, but they will gladly see the ill in others. Even fewer, including often myself, will admit that they don’t really know how to think through a challenge, political or otherwise. This may seem absurd, thinking feels as natural as walking, but the formation of political opinion is a complex affair, a flawed duet between our minds and outside input. Media, government propaganda, family, culture, and our own unique set of personal experiences, from traumas to chance meetings, all play into the mix. High states of emotion, “excitement”, also weigh in, making us dumb and easily manipulated….
This step may also be a precursor for another that involves the ordinary person. Today being a citizen involves occasional voting, politics as spectator sport, and, among some, being a watchdog against corruption or street activism. What may be required is more citizens’ participation in local democracy, not just in assemblies or casting votes, but in local management and administration.
This will help people understand the complexities of politics, gain greater responsibility, and mitigate some of the vices of centralisation and representative democracy. It may also harmonise with the information age, where everyone, it seems, wishes to be empowered.
Do people have time in their busy lives? A rotational involvement in local affairs can help solve this, and many might even find the engagement enjoyable. This injection of a real citizen into the mix may improve the future of politics while large institutions continue to hum their tune.
In the end, a citizen who has responsibility for his actions can probably make any structure work, while rejecting any that would endanger his independence and dignity. The rise of a more intelligent and committed citizen may clarify politics, improve liberal democracies, and make populism and authoritarianism less appealing and likely paths.”
Online tools for engaging citizens in the legislative process
Andrew Mandelbaum from OpeningParliament.org: “Around the world, parliaments, governments, civil society organizations, and even individual parliamentarians, are taking measures to make the legislative process more participatory. Some are creating their own tools — often open source, which allows others to use these tools as well — that enable citizens to markup legislation or share ideas on targeted subjects. Others are purchasing and implementing tools developed by private companies to good effect. In several instances, these initiatives are being conducted through collaboration between public institutions and civil society, while many compliment online and offline experiences to help ensure that a broader population of citizens is reached.
The list below provides examples of some of the more prominent efforts to engage citizens in the legislative process.
Brazil
Implementer: Brazilian Chamber of Deputies…
Website: http://edemocracia.camara.gov.br/
Additional Information: OpeningParliament.org Case Study
Estonia
Implementer: Estonian President & Civil Society
Project Name: Rahvakogu (The People’s Assembly)…
Website: http://www.rahvakogu.ee/
Additional Information: Enhancing Estonia’s Democracy Through Rahvakogu
Finland
Implementer: Finnish Parliament
Project Name: Inventing Finland again! (Keksitään Suomi uudelleen!)…
Website: http://www.suomijoukkoistaa.fi/
Additional Information: Democratic Participation and Deliberation in Crowdsourced Legislative Processes: The Case of the Law on Off-Road Traffic in Finland
France
Implementer: SmartGov – Démocratie Ouverte…
Website: https://www.parlement-et-citoyens.fr/
Additional Information: OpeningParliament Case Study
Italy
Implementer: Government of Italy
Project Name: Public consultation on constitutional reform…
Website: http://www.partecipa.gov.it/
Spain
Implementer: Basque Parliament…
Website: http://www.adi.parlamentovasco.euskolegebiltzarra.org/es/
Additional Information: Participation in Parliament
United Kingdom
Implementer: Cabinet Office
Project Name: Open Standards Consultation…
Website: http://consultation.cabinetoffice.gov.uk/openstandards/
Additional Information: Open Policy Making, Open Standards Consulation; Final Consultation Documents
United States
Implementer: OpenGov Foundation
Project Name: The Madison Project
Tool: The Madison Project“
Open Data is a Civil Right
Yo Yoshida, Founder & CEO, Appallicious in GovTech: “As Americans, we expect a certain standardization of basic services, infrastructure and laws — no matter where we call home. When you live in Seattle and take a business trip to New York, the electric outlet in the hotel you’re staying in is always compatible with your computer charger. When you drive from San Francisco to Los Angeles, I-5 doesn’t all-of-a-sudden turn into a dirt country road because some cities won’t cover maintenance costs. If you take a 10-minute bus ride from Boston to the city of Cambridge, you know the money in your wallet is still considered legal tender.
But what if these expectations of consistency were not always a given? What if cities, counties and states had absolutely zero coordination when it came to basic services? This is what it is like for us in the open data movement. There are so many important applications and products that have been built by civic startups and concerned citizens. However, all too often these efforts are confided to city limits, and unavailable to anyone outside of them. It’s time to start reimagining the way cities function and how local governments operate. There is a wealth of information housed in local governments that should be public by default to help fuel a new wave of civic participation.
Appallicious’ Neighborhood Score provides an overall health and sustainability score, block-by-block for every neighborhood in the city of San Francisco. The first time metrics have been applied to neighborhoods so we can judge how government allocates our resources, so we can better plan how to move forward. But, if you’re thinking about moving to Oakland, just a subway stop away from San Francisco and want to see the score for a neighborhood, our app can’t help you, because that city has yet to release the data sets we need.
In Contra Costa County, there is the lifesaving PulsePoint app, which notifies smartphone users who are trained in CPR when someone nearby may be in need of help. This is an amazing app—for residents of Contra Costa County. But if someone in neighboring Alameda County needs CPR, the app, unfortunately, is completely useless.
Buildingeye visualizes planning and building permit data to allow users to see what projects are being proposed in their area or city. However, buildingeye is only available in a handful of places, simply because most cities have yet to make permits publicly available. Think about what this could do for the construction sector — an industry that has millions of jobs for Americans. Buildingeye also gives concerned citizens access to public documents like never before, so they can see what might be built in their cities or on their streets.
Along with other open data advocates, I have been going from city-to-city, county-to-county and state-to-state, trying to get governments and departments to open up their massive amounts of valuable data. Each time one city, or one county, agrees to make their data publicly accessible, I can’t help but think it’s only a drop in the bucket. We need to think bigger.
Every government, every agency and every department in the country that has already released this information to the public is a case study that points to the success of open data — and why every public entity should follow their lead. There needs to be a national referendum that instructs that all government data should be open and accessible to the public.
Last May, President Obama issued an executive order requiring that going forward, any data generated by the federal government must be made available to the public in open, machine-readable formats. In the executive order, Obama stated that, “openness in government strengthens our democracy, promotes the delivery of efficient and effective services to the public, and contributes to economic growth.”
If this is truly the case, Washington has an obligation to compel local and state governments to release their data as well. Many have tried to spur this effort. California Lt. Gov. Gavin Newsom created the Citizenville Challenge to speed up adoption on the local level. The U.S. Conference of Mayors has also been vocal in promoting open data efforts. But none of these initiatives could have the same effect of a federal mandate.
What I am proposing is no small feat, and it won’t happen overnight. But there should be a concerted effort by those in the technology industry, specifically civic startups, to call on Congress to draft legislation that would require every city in the country to make their data open, free and machine readable. Passing federal legislation will not be an easy task — but creating a “universal open data” law is possible. It would require little to no funding, and it is completely nonpartisan. It’s actually not a political issue at all; it is, for lack of a better word, and administrative issue.
Often good legislation is blocked because lawmakers and citizens are concerned about project funding. While there should be support to help cities and towns achieve the capability of opening their data, a lot of the time, they don’t need it. In 2009, the city and county of San Francisco opened up its data with zero dollars. Many other cities have done the same. There will be cities and municipalities that will need financial assistance to accomplish this. But it is worth it, and it will not require a significant investment for a substantial return. There are free online open data portals, like ckan, dkan and a new effort from Accela, CivicData.com, to centralize open data efforts.
When the UK Government recently announced a £1.5 million investment to support open data initiatives, its Cabinet Office Minister said, “We know that it creates a more accountable, efficient and effective government. Open Data is a raw material for economic growth, supporting the creation of new markets, business and jobs and helping us compete in the global race.”
We should not fall behind these efforts. There is too much at stake for our citizens, not to mention our economy. A recent McKinsey report found that making open data has the potential to create $3 trillion in value worldwide.
Former Speaker Tip O’Neil famously said, “all politics are local.” But we in the civic startup space believe all data is local. Data is reporting potholes in your neighborhood and identifying high crime areas in your communities. It’s seeing how many farmers’ markets there are in your town compared to liquor stores. Data helps predict which areas of a city are most at risk during a heat wave and other natural disasters. A federal open data law would give the raw material needed to create tools to improve the lives of all Americans, not just those who are lucky enough to live in a city that has released this information on its own.
It’s a different way of thinking about how a government operates and the relationship it has with its citizens. Open data gives the public an amazing opportunity to be more involved with governmental decisions. We can increase accountability and transparency, but most importantly we can revolutionize the way local residents communicate and work with their government.
Access to this data is a civil right. If this is truly a government by, of and for the people, then its data needs to be available to all of us. By opening up this wealth of information, we will design a better government that takes advantage of the technology and skills of civic startups and innovative citizens….”
Making digital government better
An McKinsey Insight interview with Mike Bracken (UK): “When it comes to the digital world, governments have traditionally placed political, policy, and system needs ahead of the people who require services. Mike Bracken, the executive director of the United Kingdom’s Government Digital Service, is attempting to reverse that paradigm by empowering citizens—and, in the process, improve the delivery of services and save money. In this video interview, Bracken discusses the philosophy behind the digital transformation of public services in the United Kingdom, some early successes, and next steps.
Interview transcript
Putting users first
Government around the world is pretty good at thinking about its own needs. Government puts its own needs first—they often put their political needs followed by the policy needs. The actual machine of government comes second. The third need then generally becomes the system needs, so the IT or whatever system’s driving it. And then out of those four, the user comes a poor fourth, really.
And we’ve inverted that. So let me give you an example. At the moment, if you want to know about tax in the UK , you’re probably going to know that Her Majesty’s Revenue and Customs is a part of government that deals with tax. You’re probably going to know that because you pay tax, right?
But why should you have to know that? Because, really, it’s OK to know that, for that one—but we’ve got 300 agencies, more than that; we’ve got 24 parts of government. If you want to know about, say, gangs, is that a health issue or is that a local issue? Is it a police issue? Is it a social issue, an education issue? Well, actually it’s all of those issues. But you shouldn’t have to know how government is constructed to know what each bit of government is doing about an esoteric issue like gangs.
What we’ve done with gov.uk, and what we’re doing with our transactions, is to make them consistent at the point of user need. Because there’s only one real user need of government digitally, and that’s to recognize that at the point of need, users need to deal with the government. Not a department name or an agency name, they’re dealing with the government. And when they do that, they need it to be consistent, and they need it to be easy to find. Ninety-five percent of our journeys digitally start with a search.
And so our elegantly constructed and expensively constructed front doors are often completely routed around. We’ve got to recognize that and construct our digital services based on user needs….”