How Charities Are Using Artificial Intelligence to Boost Impact


Nicole Wallace at the Chronicle of Philanthropy: “The chaos and confusion of conflict often separate family members fleeing for safety. The nonprofit Refunite uses advanced technology to help loved ones reconnect, sometimes across continents and after years of separation.

Refugees register with the service by providing basic information — their name, age, birthplace, clan and subclan, and so forth — along with similar facts about the people they’re trying to find. Powerful algorithms search for possible matches among the more than 1.1 million individuals in the Refunite system. The analytics are further refined using the more than 2,000 searches that the refugees themselves do daily.

The goal: find loved ones or those connected to them who might help in the hunt. Since Refunite introduced the first version of the system in 2010, it has helped more than 40,000 people reconnect.

One factor complicating the work: Cultures define family lineage differently. Refunite co-founder Christopher Mikkelsen confronted this problem when he asked a boy in a refugee camp if he knew where his mother was. “He asked me, ‘Well, what mother do you mean?’ ” Mikkelsen remembers. “And I went, ‘Uh-huh, this is going to be challenging.’ ”

Fortunately, artificial intelligence is well suited to learn and recognize different family patterns. But the technology struggles with some simple things like distinguishing the image of a chicken from that of a car. Mikkelsen believes refugees in camps could offset this weakness by tagging photographs — “car” or “not car” — to help train algorithms. Such work could earn them badly needed cash: The group hopes to set up a system that pays refugees for doing such work.

“To an American, earning $4 a day just isn’t viable as a living,” Mikkelsen says. “But to the global poor, getting an access point to earning this is revolutionizing.”

Another group, Wild Me, a nonprofit created by scientists and technologists, has created an open-source software platform that combines artificial intelligence and image recognition, to identify and track individual animals. Using the system, scientists can better estimate the number of endangered animals and follow them over large expanses without using invasive techniques….

To fight sex trafficking, police officers often go undercover and interact with people trying to buy sex online. Sadly, demand is high, and there are never enough officers.

Enter Seattle Against Slavery. The nonprofit’s tech-savvy volunteers created chatbots designed to disrupt sex trafficking significantly. Using input from trafficking survivors and law-enforcement agencies, the bots can conduct simultaneous conversations with hundreds of people, engaging them in multiple, drawn-out conversations, and arranging rendezvous that don’t materialize. The group hopes to frustrate buyers so much that they give up their hunt for sex online….

A Philadelphia charity is using machine learning to adapt its services to clients’ needs.

Benefits Data Trust helps people enroll for government-assistance programs like food stamps and Medicaid. Since 2005, the group has helped more than 650,000 people access $7 billion in aid.

The nonprofit has data-sharing agreements with jurisdictions to access more than 40 lists of people who likely qualify for government benefits but do not receive them. The charity contacts those who might be eligible and encourages them to call the Benefits Data Trust for help applying….(More)”.

America’s Problem Isn’t Too Little Democracy. It’s Too Much.


Joshua A. Geltzer at PoliticoMagazine: Democracy’s lamentations sometimes seem deafening these days. “Democracy is dying,” proclaimed a recent article in Foreign Policy—and another in the Guardian, and yet another in Quartz. We’ve reached “the end of democracy,” avows a new book—as well as an op-ed in the Washington Post.

But what if these perspectives have it all backwards? What if our problem isn’t too little democracy, but too much?

There’s no doubt that democracy in the United States appears on shaky ground. That’s not because 2016 marked the first time in American history that the presidency was captured by a candidate with no political or military experience. It’s not even because Donald Trump did so despite losing the popular vote by almost 3 million ballots, with his adversary garnering the most votes ever cast for a losing presidential candidate.

It’s because the 2016 election revealed new vulnerabilities in our democracy, generated by social media’s explosion and utilized by Russia and Russian-linked actorspossibly including Trump’s team itself. And it’s also because the aftermath of that election has laid bare a Congress so polarized, gridlocked and downright incapacitated that it has proved unable even to keep our government from shutting down and has consistently failed to fulfill its responsibility to exercise meaningful oversight of the executive branch.

What ails us? The current vogue is to place the blame on the inadequacies of our incarnation of democracy. The brilliant Yascha Mounk, for example, argues that the American people may think they’re living in a democracy, but—unbeknownst to them—it’s really all a charade. On Mounk’s account, Americans speak at town halls, organize on behalf of candidates and cast ballots; but, because the game’s been rigged by the powerful, all of that activity doesn’t really matter compared to the influence of the well-placed and well-heeled. In the words of two political scientists quoted favorably by Mounk, what we think of as democracy in action really amounts to “a minuscule, near-zero, statistically non-significant impact upon public policy.”

Some suggest that democracy’s insufficiencies are global, and the defining problem of our times. In his magisterial account of democracy’s fading allure in Hungary and Poland, Roger Cohen echoes earlier scholars in seeing democracy now eclipsed by “competitive authoritarianism, a form of European single-party rule that retains a veneer of democracy while skewing the contest sufficiently to ensure it is likely to yield only one result.”

But while these commentators are right that the cracks are there, the cause is the very opposite of what they claim, at least when it comes to America. The problem isn’t that democracy is in short supply in the United States. It’s that technology has helped to unleash hyper-democratization—a shift away from the mediated, checked republic that America’s founders carefully crafted toward an impulsive, unleashed direct democracy that’s indulging the worst impulses of our most extreme elements.

To put it bluntly, we’re increasingly ruled by an online mob. And it’s a mob getting besieged with misinformation…(More)”.

Meet the Numtots: the millennials who find fixing public transport sexy


Elle Hunt in The Guardian: “Who makes a Facebook meme group about trains? The Numtots, that’s who: a global network of millennials who want to make cities better

A metro-map style logo for the New Urbanist Memes for Transit-Oriented Teens Facebook group.
 A metro-map style logo for the New Urbanist Memes for Transit-Oriented Teens Facebook group. Illustration: Mitchell Sheldrick/New Urbanist Memes for Transit-Oriented Teens.

The year is 2025. There are no cars, only public transport and bicycles. Four-lane highways have been replaced by bike paths. Pedestrians share the pavements with cyclists. The air is clean (because the buses are electric), and the living is easy.

This is the future the Numtots want.

Predominantly millennials with a passion for public transport, urban planning and internet humour, Numtots’ interests intersect in New Urbanist Memes for Transit-Oriented Teens, the Facebook group from which they derive their nickname. There, nearly 100,000 of them discuss and debate their perfect city, or transit lines in their area, or perpendicular traffic flow and improvisational vehicle pathing….Numtots – or just ’tots – are the sorts of older teens through to thirtysomethings who identify as being “irrationally excited” for the forthcoming Maryland purple line; who claim their first word as a child was “bus” (“I think I was destined to become a Numtot …”); who stridently propose ideas for “what the Amtrak system should look like” (“Fight me if you don’t like it”); and who mercilessly make fun of Richard Florida’s leather jacket….

Numtots’ guiding principles are broadly summed up by the page’s URL: “What would Jane Jacobs do?”…The enthusiastic response to the group – and the Generation Y-led “yimby” movement for high-density housing it dovetails with – suggests there may be something fundamentally millennial about urbanism. “I think at first people were really excited that they had a place to talk about living in cities,” says Orenstein, also 21. “But as the group has picked up steam, more people are joining that weren’t interested in the issues but are finding that maybe, actually, they are.” It makes sense: improving public transport, transitioning to renewable energy and investing in future-focused infrastructure are not often vote winners, being costly and slow to enact – but young people have more of a stake in seeing them put into action….(More)”.

Social, Mobile, and Emerging Media around the World


Book edited by Alexander V. Laskin: “…edited collection of cutting edge research on the practical applications of diverse types of emerging media technologies in a variety of industries and in many different regions of the world. In recent years, emergent social media have initiated a revolution comparable in impact to the industrial revolution or the invention of the Internet. Today, social media’s usage statistics are mind-boggling: almost two billion people are Facebook users, over one billion people communicate via What’sApp, over forty billion pictures are posted on Instagram, and over one million snaps are sent on Snapchat daily. This edited collection analyzes the influence of emerging media technologies on governments, global organizations, non-profits, corporations, museums, restaurants, first responders, sports, medicine, television, and free speech. It studies such new media phenomena as brandjacking, crowd-funding, crowd-mapping, augmented reality, mHealth, and transmedia, focusing specifically on new media platforms like Facebook and Facebook Live, Twitter, Sina Weibo, Yelp, and other mobile apps….(More)”.

What Democracy Needs Now


The RSA Chief Executive’s Lecture 2018 by Matthew Taylor: “In 1989 with the fall of the Berlin Wall still echoing, Francis Fukuyama prophesied the global triumph of liberal democracy and the end of history. Thirty years on it is not history in jeopardy but liberal democracy itself.

China – the rising global power – is thriving with a system which combines economic freedom with political autocracy. There is the growth of what Yascha Mounk calls illiberal democracies – countries with notionally free elections but without the liberal foundations of accountability, civil liberties and cultural openness. The issue with nations like Russia, Hungary and Turkey, and with those exhibiting a backlash against liberalism like America and Italy, is not just how they operate but the tendency for populism – when given the excuse or opportunity – to drift towards authoritarianism.

While the alternatives to the liberal democratic system grow more confident the citizens living in those systems become more restless. Politicians and political institutions in countries are viewed with dismay and contempt. We don’t like them, we don’t trust them, we don’t think they can solve the problems that most matter to us. The evidence, particularly from the US, is starting to suggest that disillusionment with politics is now becoming indifference towards democracy itself.

Will liberal democracy come back into fashion – is this a cycle or is it a trend? Behind the global patterns each country is different, but think of what is driving anger and disillusionment in our own.

Living standards flat-lining for longer than at any time since the industrial revolution. A decade of austerity leaving our public services threadbare and in a mode of continual crisis management. From social care to gangs, from cybercrime to mental health, how many of us think Government is facing up to the problems let alone developing solutions?

Inequality, having risen precipitously in the 1980s, remains stubbornly high, fuelling anger about elites and making not just the economic divide but all divisions worse.

Social media – where increasingly people get their information and engage in political discourse – has the seemingly in-built tendency to confirm prejudice and polarise opinion.

The great intertwined forces shaping the future – globalisation, unprecedented corporate power, technological change – continue to reinforce a sense in people, places and nations that they have no agency. Yet the hunger to take back control which started as tragedy is rapidly becoming a farce.

If this is the warm climate in which disillusionment has taken root and grown it shows few signs of cooling.

For all its many failings, I have always believed that over the long term liberal democracy would carry on making lives better for most people most of the time. As a progressive my guiding star is what Roberto Unger has called ‘the larger life for all’. But for the first time, I view the future with more fear than hope.

There are those who disparage pessimism. To them the backlash against liberalism, the signs of a declining faith in democracy, are passing responses to failure and misfortune. Populism will give the system the wake-up call it needs. In time a new generation of leaders will renew the system. Populism need neither be extreme nor beget authoritarianism – look at Macron.

This underestimates the dangers that face us. It is too reminiscent of those who believed, until the results came in, that the British people would not take the risk of Brexit or that the Americans would reject the madness of Trump. It underestimates too how the turn against liberal democracy in one country can beget it in another. Paradoxically, today nationalists seem more able to collaborate with each other than countries ostensibly committed to internationalism. Chaos spreads more quickly than order. Global treaties and institutions take years to agree, they can breakdown overnight.

Of course, liberal democracy has failed over and again to live up to its own promise. But the fact that things need to change doesn’t mean they can’t get a whole lot worse.

We are also in danger of underestimating the coherence and confidence of liberalism’s critics. Last month Hungarian Prime Minister Victor Orban made a powerful speech defending his brand of nationalist populism and boasting of his growing alliances across Europe. He appealed to the continent’s centre-right to recognise that it has more in common with conservative nationalism than the EU’s liberal establishment. There are aspects of Orban’s analysis which have an understandable appeal to the mainstream, but remember this is also a man who is unashamedly hostile to Islam, contemptuous of humanitarianism, and who is playing fast and loose with democratic safeguards in his own country.

We may disagree about how malign or dangerous are figures like Orban or Erdogan, or Trump or Salvini, but surely we can agree that those who want to defend the open, pluralistic, inclusive values of liberal democracy must try to make a better case for what we believe?

In part this involves defending the record of liberal societies in improving lives, creating opportunities and keeping the peace, at least between themselves. But it also means facing up to what is going wrong and what must change.

Complex problems are rarely addressed with a single solution. To ever again achieve the remarkable and unprecedented economic and social advances of the three decades after the Second World War, liberal democracy needs profound renewal. But change must start some place. This evening I want to argue that place should be the way we do democracy itself…(More) (Video)”.

Smart Cities: Digital Solutions for a More Livable Future


Report by the McKinsey Global Institute (MGI): “After a decade of experimentation, smart cities are entering a new phase. Although they are only one part of the full tool kit for making a city great, digital solutions are the most powerful and cost-effective additions to that tool kit in many years. This report analyzes dozens of current applications and finds that cities could use them to improve some quality-of-life indicators by 10–30 percent.It also finds that even the most cutting-edge smart cities on the planet are still at the beginning of their journey. ƒ

Smart cities add digital intelligence to existing urban systems, making it possible to do more with less. Connected applications put real-time, transparent information into the hands of users to help them make better choices. These tools can save lives, prevent crime, and reduce the disease burden. They can save time, reduce waste, and even help boost social connectedness. When cities function more efficiently, they also become more productive places to do business. ƒ

MGI assessed how dozens of current smart city applications could perform in three sample cities with varying legacy infrastructure systems and baseline starting points. We found that these tools could reduce fatalities by 8–10 percent, accelerate emergency response times by 20–35 percent, shave the average commute by 15–20 percent, lower the disease burden by 8–15 percent, and cut greenhouse gas emissions by 10–15 percent, among other positive outcomes. ƒ

Our snapshot of deployment in 50 cities around the world shows that wealthier urban areas are generally transforming faster, although many have low public awareness and usage of the applications they have implemented. Asian megacities, with their young populations of digital natives and big urban problems to solve, are achieving exceptionally high adoption. Measured against what is possible today, even the global leaders have more work to do in building out the technology base, rolling out the full range of possible applications, and boosting adoption and user satisfaction. Many cities have not yet implemented some of the applications that could have the biggest potential impact. Since technology never stands still, the bar will only get higher. ƒ

The public sector would be the natural owner of 70 percent of the applications we examined. But 60 percent of the initial investment required to implement the full range of applications could come from private actors. Furthermore, more than half of the initial investment made by the public sector could generate a positive return, whether in direct savings or opportunities to produce revenue. ƒ

The technologies analyzed in this report can help cities make moderate or significant progress toward 70 percent of the Sustainable Development Goals. Yet becoming a smart city is less effective as an economic development strategy for job creation. ƒ Smart cities may disrupt some industries even as they present substantial market opportunities. Customer needs will force a reevaluation of current products and services to meet higher expectations of quality, cost, and efficiency in everything from mobility to healthcare.

Smart city solutions will shift value across the landscape of cities and throughout value chains. Companies looking to enter smart city markets will need different skill sets, creative financing models, and a sharper focus on civic engagement.

Becoming a smart city is not a goal but a means to an end. The entire point is to respond more effectively and dynamically to the needs and desires of residents. Technology is simply a tool to optimize the infrastructure, resources, and spaces they share. Few cities want to lag behind, but it is critical not to get caught up in technology for its own sake. Smart cities need to focus on improving outcomes for residents and enlisting their active participation in shaping the places they call home….(More)”.

The Palgrave Handbook of Bottom-Up Urbanism


Book edited by Mahyar Arefi and Conrad Kickert: “Who shapes our cities? In an age of increasing urban pluralism, globalization and immigration, decreasing public budgets, and an ongoing crisis of authority among designers and planners, the urban environment is shaped by a number of non-traditional stakeholders.

The book surveys the kaleidoscope of views on the agency of urbanism, providing an overview of the various scholarly debates and territories that pertain to bottom-up efforts such as everyday urbanism, DIY urbanism, guerilla urbanism, tactical urbanism, and lean urbanism. Uniquely, this books seeks connections between the various movements by curating a range of views on the past, present, and future of bottom-up urbanism. The contributors also connect the recent trend of bottom-up efforts in the West with urban informality in the Global South, drawing parallels and finding contrast between social and institutional structures across the globe. The book appeals to urbanists in the widest sense of the word: those who shape, study, and improve our urban spaces….(More)”.

The Global Council on Extended Intelligence


“The IEEE Standards Association (IEEE-SA) and the MIT Media Lab are joining forces to launch a global Council on Extended Intelligence (CXI) composed of individuals who agree on the following:

One of the most powerful narratives of modern times is the story of scientific and technological progress. While our future will undoubtedly be shaped by the use of existing and emerging technologies – in particular, of autonomous and intelligent systems (A/IS) – there is no guarantee that progress defined by “the next” is beneficial. Growth for humanity’s future should not be defined by reductionist ideas of speed or size alone but as the holistic evolution of our species in positive alignment with the environmental and other systems comprising the modern algorithmic world.

We believe all systems must be responsibly created to best utilize science and technology for tangible social and ethical progress. Individuals, businesses and communities involved in the development and deployment of autonomous and intelligent technologies should mitigate predictable risks at the inception and design phase and not as an afterthought. This will help ensure these systems are created in such a way that their outcomes are beneficial to society, culture and the environment.

Autonomous and intelligent technologies also need to be created via participatory design, where systems thinking can help us avoid repeating past failures stemming from attempts to control and govern the complex-adaptive systems we are part of. Responsible living with or in the systems we are part of requires an awareness of the constrictive paradigms we operate in today. Our future practices will be shaped by our individual and collective imaginations and by the stories we tell about who we are and what we desire, for ourselves and the societies in which we live.

These stories must move beyond the “us versus them” media mentality pitting humans against machines. Autonomous and intelligent technologies have the potential to enhance our personal and social skills; they are much more fully integrated and less discrete than the term “artificial intelligence” implies. And while this process may enlarge our cognitive intelligence or make certain individuals or groups more powerful, it does not necessarily make our systems more stable or socially beneficial.

We cannot create sound governance for autonomous and intelligent systems in the Algorithmic Age while utilizing reductionist methodologies. By proliferating the ideals of responsible participant design, data symmetry and metrics of economic prosperity prioritizing people and the planet over profit and productivity, The Council on Extended Intelligence will work to transform reductionist thinking of the past to prepare for a flourishing future.

Three Priority Areas to Fulfill Our Vision

1 – Build a new narrative for intelligent and autonomous technologies inspired by principles of systems dynamics and design.

“Extended Intelligence” is based on the hypothesis that intelligence, ideas, analysis and action are not formed in any one individual collection of neurons or code…..

2 – Reclaim our digital identity in the algorithmic age

Business models based on tracking behavior and using outdated modes of consent are compounded by the appetites of states, industries and agencies for all data that may be gathered….

3 – Rethink our metrics for success

Although very widely used, concepts of exponential growth and productivity such as the gross domestic product (GDP) index are insufficient to holistically measure societal prosperity. … (More)”.

Tribal World: Group Identity Is All


Amy Chua in Foreign Affairs: “Humans, like other primates, are tribal animals. We need to belong to groups, which is why we love clubs and teams. Once people connect with a group, their identities can become powerfully bound to it. They will seek to benefit members of their group even when they gain nothing personally. They will penalize outsiders, seemingly gratuitously. They will sacrifice, and even kill and die, for their group.

This may seem like common sense. And yet the power of tribalism rarely factors into high-level discussions of politics and international affairs, especially in the United States. In seeking to explain global politics, U.S. analysts and policymakers usually focus on the role of ideology and economics and tend to see nation-states as the most important units of organization. In doing so, they underestimate the role that group identification plays in shaping human behavior. They also overlook the fact that, in many places, the identities that matter most—the ones people will lay down their lives for—are not national but ethnic, regional, religious, sectarian, or clan-based. A recurring failure to grasp this truth has contributed to some of the worst debacles of U.S. foreign policy in the past 50 years: most obviously in Afghanistan and Iraq, but also in Vietnam.

This blindness to the power of tribalism affects not only how Americans see the rest of the world but also how they understand their own society….(More)”.

Blockchain Ethical Design Framework


Report by Cara LaPointe and Lara Fishbane: “There are dramatic predictions about the potential of blockchain to “revolutionize” everything from worldwide financial markets and the distribution of humanitarian assistance to the very way that we outright recognize human identity for billions of people around the globe. Some dismiss these claims as excessive technology hype by citing flaws in the technology or robustness of incumbent solutions and infrastructure.

The reality will likely fall somewhere between these two extremes across multiple sectors. Where initial applications of blockchain were focused on the financial industry, current applications have rapidly expanded to address a wide array of sectors with major implications for social impact.

This paper aims to demonstrate the capacity of blockchain to create scalable social impact and to identify the elements that need to be addressed to mitigate challenges in its application. We are at a moment when technology is enabling society to experiment with new solutions and business models. Ubiquity and global reach, increased capabilities, and affordability have made technology a critical tool for solving problems, making this an exciting time to think about achieving greater social impact. We can address issues for underserved or marginalized people in ways that were previously unimaginable.

Blockchain is a technology that holds real promise for dealing with key inefficiencies and transforming operations in the social sector and for improving lives. Because of its immutability and decentralization, blockchain has the potential to create transparency, provide distributed verification, and build trust across multiple systems. For instance, blockchain applications could provide the means for establishing identities for individuals without identification papers, improving access to finance and banking services for underserved populations, and distributing aid to refugees in a more transparent and efficient manner. Similarly, national and subnational governments are putting land registry information onto blockchains to create greater transparency and avoid corruption and manipulation by third parties.

From increasing access to capital, to tracking health and education data across multiple generations, to improving voter records and voting systems, blockchain has countless potential applications for social impact. As developers take on building these types of solutions, the social effects of blockchain can be powerful and lasting. With the potential for such a powerful impact, the design, application, and approach to the development and implementation of blockchain technologies have long-term implications for society and individuals.

This paper outlines why intentionality of design, which is important with any technology, is particularly crucial with blockchain, and offers a framework to guide policymakers and social impact organizations. As social media, cryptocurrencies, and algorithms have shown, technology is not neutral. Values are embedded in the code. How the problem is defined and by whom, who is building the solution, how it gets programmed and implemented, who has access, and what rules are created have consequences, in intentional and unintentional ways. In the applications and implementation of blockchain, it is critical to understand that seemingly innocuous design choices have resounding ethical implications on people’s lives.

This white paper addresses why intentionality of design matters, identifies the key questions that should be asked, and provides a framework to approach use of blockchain, especially as it relates to social impact. It examines the key attributes of blockchain, its broad applicability as well as its particular potential for social impact, and the challenges in fully realizing that potential. Social impact organizations and policymakers have an obligation to understand the ethical approaches used in designing blockchain technology, especially how they affect marginalized and vulnerable populations….(More)”