‘Smart Cities’ Will Know Everything About You

Curated on Posted on by Stefaan Verhulst

Mike Weston in the Wall Street Journal: “From Boston to Beijing, municipalities and governments across the world are pledging billions to create “smart cities”—urban areas covered with Internet-connected devices that control citywide systems, such as transit, and collect data. Although the details can vary, the basic goal is to create super-efficient infrastructure, aid urban planning and improve the well-being of the populace.

A byproduct of a tech utopia will be a prodigious amount of data collected on the inhabitants. For instance, at the company I head, we recently undertook an experiment in which some staff volunteered to wear devices around the clock for 10 days. We monitored more than 170 metrics reflecting their daily habits and preferences—including how they slept, where they traveled and how they felt (a fast heart rate and no movement can indicate excitement or stress).

If the Internet age has taught us anything, it’s that where there is information, there is money to be made. With so much personal information available and countless ways to use it, businesses and authorities will be faced with a number of ethical questions.

In a fully “smart” city, every movement an individual makes can be tracked. The data will reveal where she works, how she commutes, her shopping habits, places she visits and her proximity to other people. You could argue that this sort of tracking already exists via various apps and on social-media platforms, or is held by public-transport companies and e-commerce sites. The difference is that with a smart city this data will be centralized and easy to access. Given the value of this data, it’s conceivable that municipalities or private businesses that pay to create a smart city will seek to recoup their expenses by selling it….

Recent history—issues of privacy and security on social networks and chatting apps, and questions about how intellectual-property regulations apply online—has shown that the law has been slow to catch up with digital innovations. So businesses that can purchase smart-city data will be presented with many strategic and ethical concerns.

What degree of targeting is too specific and violates privacy? Should businesses limit the types of goods or services they offer to certain individuals? Is it ethical for data—on an employee’s eating habits, for instance—to be sold to employers or to insurance companies to help them assess claims? Do individuals own their own personal data once it enters the smart-city system?

With or without stringent controlling legislation, businesses in a smart city will need to craft their own policies and procedures regarding the use of data. A large-scale misuse of personal data could provoke a consumer backlash that could cripple a company’s reputation and lead to monster lawsuits. An additional problem is that businesses won’t know which individuals might welcome the convenience of targeted advertising and which will find it creepy—although data science could solve this equation eventually by predicting where each individual’s privacy line is.

A smart city doesn’t have to be as Orwellian as it sounds. If businesses act responsibly, there is no reason why what sounds intrusive in the abstract can’t revolutionize the way people live for the better by offering services that anticipates their needs; by designing ultraefficient infrastructure that makes commuting a (relative) dream; or with a revolutionary approach to how energy is generated and used by businesses and the populace at large….(More)”

The digital revolution liberating Latin American people

Curated on Posted on by Stefaan Verhulst

Luis Alberto Moreno in the Financial Times: “Imagine a place where citizens can deal with the state entirely online, where all health records are electronic and the wait for emergency care is just seven minutes. Singapore? Switzerland? Try Colima, Mexico.

Pessimists fear the digital revolution will only widen social and economic disparities in the developing world — particularly in Latin America, the world’s most unequal region. But Colima, though small and relatively prosperous, shows how some of the region’s governments are harnessing these tools to modernise services, improve quality of life and share the benefits of technology more equitably.

In the past 10 years, this state of about 600,000 people has transformed the way government works, going completely digital. Its citizens can carry out 62 procedures online, from applying for permits to filing crime reports. No internet at home? Colima offers hundreds of free WiFi hotspots.

Colombia and Peru are taking broadband to remote corners of their rugged territories. Bogotá has subsidised the ex­pansion of its fibre optic network, which now links virtually every town in the country. Peru is expanding a programme that aims to bring WiFi to schools, hospitals and other public buildings in each of its 25 regions. The Colombian plan, Vive Digital, fosters internet adoption among all its citizens. Taxes on computers, tablets and smartphones have been scrapped. Low-income families have been given vouchers to sign up for broadband. In five years, the percentage of households connected to the internet jumped from 16 per cent to 50 per cent. Among small businesses it soared from 7 per cent to 61 per cent .

Inexpensive devices and ubiquitous WiFi, however, do not guarantee widespread usage. Diego Molano Vega, an architect of Vive Digital, found that many programs designed for customers in developed countries were ill suited to most Colombians. “There are no poor people in Silicon Valley,” he says. Latin American governments should use their purchasing power to push for development of digital services easily adopted by their citizens and businesses. Chile is a leader: it has digitised hundreds of trámites — bureaucratic procedures involving endless forms and queues. In a 4,300km-longcountry of mountains, deserts and forests, this enables access to all sorts of services through the internet. Entrepreneurs can now register businesses online for free in a single day.

In Chile, entrepreneurs can now register new businesses online for free in a single day…

Technology can be harnessed to boost equity in education. Brazil’s Mato Grosso do Sul state launched a free online service to prepare high school students for a tough national exam in which a good grade is a prerequisite for admission to federal universities. On average the results of the students who used the service were 31 per cent higher than those of their peers, prompting 10 other states to adopt the system.

Digital tools can also help raise competitiveness in business. Uruguay’s livestock information system keeps track of the country’s cattle. The publicly financed electronic registry ensures every beast can be traced, making it easier to monitor outbreaks of diseases….(More)”

 

Cities show how to make open data usable

Curated on Posted on by Stefaan Verhulst

Bianca Spinosa at GCN: “Government agencies have no shortage of shareable data. Data.gov, the open-data clearinghouse that launched in May 2009, had more than 147,331 datasets as of mid-July, and state and local governments are joining federal agencies in releasing ever-broader arrays of information.

The challenge, however, remains making all that data usable. Obama administration officials like to talk about how the government’s weather data supports forecasting and analysis that support businesses and help Americans every day. But relatively few datasets do more than just sit there, and fewer still are truly accessible for the average person.

At the federal level, that’s often because agency missions do not directly affect citizens the way that local governments do. Nevertheless, every agency has customers and communities of interest, and there are lessons feds can learn from how cities are sharing their data with the public.

One such model is Citygram. The app links to a city’s open-data platform and sends subscribers a weekly text or email message about selected activities in their neighborhoods. Charlotte officials worked closely with Code for America fellows to develop the software, and the app launched in December 2014 in that city and in Lexington, Ky.

Three other cities – New York, Seattle, and San Francisco – have since joined, and Orlando, Fla.; Honolulu; the Research Triangle area of North Carolina; and Montgomery County, Md., are considering doing so.

Citygram “takes open data and transforms it, curates it and translates it into human speech,” said Twyla McDermott, Charlotte’s corporate IT program manager. “People want to know what’s happening around them.”

Demonstrating real-world utility

People in the participating cities can go to Citygram.org, select their city and choose topics of interest (such as pending rezonings or new business locations). Then they enter their address and a radius to consider “nearby” and finally select either text or email for their weekly notifications.

Any city government can use the technology, which is open source and freely available on GitHub. San Francisco put its own unique spin on the app by allowing subscribers to sign up for notifications on tree plantings. With Citygram NYC, New Yorkers can find information on vehicle collisions within a radius of up to 4 miles….(More)”

The data or the hunch

Curated on Posted on by Stefaan Verhulst

Ian Leslie at Intelligent Life: “THE GIFT FOR talent-spotting is mysterious, highly prized and celebrated. We love to hear stories about the baseball coach who can spot the raw ability of an erratic young pitcher, the boss who sees potential in the guy in the post room, the director who picks a soloist out of the chorus line. Talent shows are a staple of the TV schedules. We like to believe that certain people—sometimes ourselves—can just sense when a person has something special. But there is another method of spotting talent which doesn’t rely on hunches. In place of intuition, it offers data and analysis. Rather than relying on the gut, it invites us to use our heads. It tends not to make for such romantic stories, but it is effective—which is why, despite our affection, the hunch is everywhere in retreat.

Strike one against the hunch was the publication of “Moneyball” by Michael Lewis (2003), which has attained the status of a management manual for many in sport and beyond. Lewis reported on a cash-strapped major-league baseball team, the Oakland A’s, who enjoyed unlikely success against bigger and better-funded competitors. Their secret sauce was data. Their general manager, Billy Beane, had realised that when it came to evaluating players, the gut instincts of experienced baseball scouts were unreliable, and he employed statisticians to identify talent overlooked by the big clubs…..

These days, when a football club is interested in a player, it considers the average distance he runs in a game, the number of passes and tackles or blocks he makes, his shots on goal, the ratio of goals to shots, and many other details nobody thought to measure a generation ago. Sport is far from the only industry in which talent-spotting is becoming a matter of measurement. Prithwijit Mukerji, a postgraduate at the University of Westminster in London, recently published a paper on the way the music industry is being transformed by “the Moneyball approach”. By harvesting data from Facebook and Twitter and music services like Spotify and Shazam, executives can track what we are listening to in far more detail than ever before, and use it as a guide to what we will listen to next….

This is the day of the analyst. In education, academics are working their way towards a reliable method of evaluating teachers, by running data on test scores of pupils, controlled for factors such as prior achievement and raw ability. The methodology is imperfect, but research suggests that it’s not as bad as just watching someone teach. A 2011 study led by Michael Strong at the University of California identified a group of teachers who had raised student achievement and a group who had not. They showed videos of the teachers’ lessons to observers and asked them to guess which were in which group. The judges tended to agree on who was effective and ineffective, but, 60% of the time, they were wrong. They would have been better off flipping a coin. This applies even to experts: the Gates Foundation funded a vast study of lesson observations, and found that the judgments of trained inspectors were highly inconsistent.

THE LAST STRONGHOLD of the hunch is the interview. Most employers and some universities use interviews when deciding whom to hire or admit. In a conventional, unstructured interview, the candidate spends half an hour or so in a conversation directed at the whim of the interviewer. If you’re the one deciding, this is a reassuring practice: you feel as if you get a richer impression of the person than from the bare facts on their résumé, and that this enables you to make a better decision. The first theory may be true; the second is not.

Decades of scientific evidence suggest that the interview is close to useless as a tool for predicting how someone will do a job. Study after study has found that organisations make better decisions when they go by objective data, like the candidate’s qualifications, track record and performance in tests. “The assumption is, ‘if I meet them, I’ll know’,” says Jason Dana, of Yale School of Management, one of many scholars who have looked into the interview’s effectiveness. “People are wildly over-confident in their ability to do this, from a short meeting.” When employers adopt a holistic approach, combining the data with hunches formed in interviews, they make worse decisions than they do going on facts alone….” (More)

White House to make public records more public

Curated on Posted on by Stefaan Verhulst

Lisa Rein at the Washington Post: “The law that’s supposed to keep citizens in the know about what their government is doing is about to get more robust.

Starting this week, seven agencies — including the Environmental Protection Agency and the Office of the Director of National Intelligence —  launched a new effort to put online the records they distribute to requesters under the Freedom of Information Act (FOIA).

So if a journalist, nonprofit group or corporation asks for the records, what they see, the public also will see. Documents still will be redacted where necessary to protect what the government decides is sensitive information, an area that’s often disputed but won’t change with this policy.

The Obama administration’s new Open Government initiative began quietly on the agencies’ Web sites days after FOIA’s 49th anniversary. It’s a response to years of pressure from open-government groups and lawmakers to boost public access to records of government decisions, deliberations and policies.

The “release to one is release to all” policy will start as a six-month pilot at the EPA, the Office of the Director of National Intelligence, the Millennium Challenge Corporation and within some offices at the Department of Homeland Security, the Defense Department, the Justice Department and the National Archives and Records Administration….(More)”

Want to Invest in Your City? Try the New Kickstarter for Municipal Bonds

Curated on Posted on by Stefaan Verhulst

Kyle Chayka’ in Pacific Standard Magazine:“… The San Francisco-based Neighborly launched in 2013 as a kind of community-based Kickstarter, helping users fund projects close to home. But the site recently pivoted toward presenting a better interface for municipal bonds, highlighting investment opportunities with a slick, Silicon Valley-style interface that makes supporting a local infrastructure project as cool as backing a new model of wrist-wearable computer. It’s bringing innovation to a dusty, though increasingly popular, sector. “You’d be shocked to find how much of the [municipal bonds] process is still being done by email and phone calls,” says Rodrigo Davies, Neighborly’s chief product officer. “This market is really not as modern as you would think.”….Neighborly enters into a gray space between crowdfunding and crowd-investing. The former is what we associate with Kickstarter and Indiegogo, which lump together many small donations into totals that can reach into the millions. In crowdfunding, donations are often made for no guaranteed return. Contrary to what it might suggest, Kickstarter isn’t selling any products; it’s just giving users the opportunity to freely give away money for a legally non-binding promise of a reward, often in the form of a theoretical product. …

Crowd-investing, in contrast, exchanges money for equity in a company, or in Neighborly’s case, a city. Shares of stock or debt purchased through crowd-investing ideally result in profit for the holder, though they can hold as much risk as any vaporware crowdfunding project. But crowd-investing remains largely illegal, despite President Obama’s passing of the JOBS Act in early 2012 that was supposed to clear its path to legitimacy.

The obstacle is that the government’s job is to mitigate the financial risks its citizens can take. That’s why Quire, a start-up that allows fans of popular tech businesses to invest in them themselves, is still only open to “accredited investors,” defined by the government as someone “with income exceeding $200,000 in each of the two most recent years” or who has an individual net worth of over $1 million. Legally, a large investment is categorized as too much risk for anyone under that threshold.

That’s exactly the demographic Neighborly is targeting for municipal bonds, which start in minimum denominations of $5,000. “Bond brokers wouldn’t even look at you unless you have $50-100,000 to invest,” Davies says. The new platform, however, doesn’t discriminate. “We’re looking at people who live in the cities where the projects are happening … in their mid-20s to early 40s, who have some money that they want to invest for the future,” he says. “They put it in a bank savings account or invest it in some funds that they don’t necessarily understand. They should be investing to earn better returns, but they’re not necessarily experienced with financial markets. Those people could benefit a ton from investing in their cities.”…(More)

African American family records from era of slavery to be available free online

Curated on Posted on by Stefaan Verhulst

Joanna Walters in The Guardian: “Millions of African Americans will soon be able to trace their families through the era of slavery, some to the countries from which their ancestors were snatched, thanks to a new and free online service that is digitizing a huge cache of federal records for the first time.

Handwritten records collecting information on newly freed slaves that were compiled just after the civil war will be available for easy searches through a new website, it was announced on Friday.

The records belong to the Freedmen’s Bureau, an administrative body created by Congress in 1865 to assist slaves in 15 states and the District of Columbia transition into free citizenship.

Before that time, slaves were legally regarded as property in the US and their names were not officially documented. They often appeared only as dash marks – even on their owners’ records.

African Americans trying to trace family history today regularly hit the research equivalent of a brick wall prior to 1870, when black people were included in the US census for the first time.

Now a major project run by several organisations is beginning to digitise the 1.5 million handwritten records from the Freedmen’s Bureau, which feature more than four million names and are held by various federal bodies, for full online access.

All the records are expected to be online by late 2016, to coincide with the opening of the new Smithsonian National Museum of African American History and Culture on the National Mall in Washington.

Hollis Gentry, a genealogy specialist at the Smithsonian, said at the announcement of the project in Los Angeles on Friday: “The records serve as a bridge to slavery and freedom. You can look at some of the original documents that were created at the time when these people were living. They are the earliest records detailing people who were formerly enslaved. We get a sense of their voice, their dreams.”…

The Freedmen’s Bureau made records that include marriages and church and financial details as well as full names, dates of birth and histories of slave ownership.

They have been available for access by the public in Washington, but only in person by searching through hundreds of pages of handwritten documents.

The project to put the documents online is a collaboration involving the Smithsonian, the National Archives, the Afro-American Historical and Genealogical Society, the California African American Museum and FamilySearch. The last-named body is a large online genealogy organisation run by the Church of Jesus Christ of Latter-Day Saints – otherwise known as the Mormon church, based in Salt Lake City.

Volunteers will help to digitise the handwritten records and they will be added to the website as they become available. The website is discoverfreedmen.org….”

 

Forging Trust Communities: How Technology Changes Politics

Curated on Posted on by Stefaan Verhulst

Book by Irene S. Wu: “Bloggers in India used social media and wikis to broadcast news and bring humanitarian aid to tsunami victims in South Asia. Terrorist groups like ISIS pour out messages and recruit new members on websites. The Internet is the new public square, bringing to politics a platform on which to create community at both the grassroots and bureaucratic level. Drawing on historical and contemporary case studies from more than ten countries, Irene S. Wu’s Forging Trust Communities argues that the Internet, and the technologies that predate it, catalyze political change by creating new opportunities for cooperation. The Internet does not simply enable faster and easier communication, but makes it possible for people around the world to interact closely, reciprocate favors, and build trust. The information and ideas exchanged by members of these cooperative communities become key sources of political power akin to military might and economic strength.

Wu illustrates the rich world history of citizens and leaders exercising political power through communications technology. People in nineteenth-century China, for example, used the telegraph and newspapers to mobilize against the emperor. In 1970, Taiwanese cable television gave voice to a political opposition demanding democracy. Both Qatar (in the 1990s) and Great Britain (in the 1930s) relied on public broadcasters to enhance their influence abroad. Additional case studies from Brazil, Egypt, the United States, Russia, India, the Philippines, and Tunisia reveal how various technologies function to create new political energy, enabling activists to challenge institutions while allowing governments to increase their power at home and abroad.

Forging Trust Communities demonstrates that the way people receive and share information through network communities reveals as much about their political identity as their socioeconomic class, ethnicity, or religion. Scholars and students in political science, public administration, international studies, sociology, and the history of science and technology will find this to be an insightful and indispensable work…(More)”

Can We Focus on What Works?

Curated on Posted on by Stefaan Verhulst

John Kamensky in GovExec: “Can we shift the conversation in Washington from “waste, fraud, and abuse” to “what works and let’s fund it” instead?

I attended a recent Senate hearing on wasteful spending in the federal government, and some of the witnesses pointed to examples such as the legislative requirement that the Defense Department ship coal to Germany to heat American bases there. Others pointed to failures of large-scale computer projects and the dozens of programs on the Government Accountability Office’s High Risk List.

While many of the examples were seen as shocking, there was little conversation about focusing on what works and expanding those programs.

Interestingly, there is a movement underway across the U.S. to do just that. There are advocacy groups, foundations, states and localities promoting the idea of “let’s find out what works and fund it.” Some call this “evidence-based government,” “Moneyball government,” or “pay for success.” The federal government has dipped its toes in the water, a well, with several pilot programs in various agencies and bipartisan legislation pending in Congress.

The hot, new thing that has captured the imaginations of many policy wonks is called “Pay for Success,” or in some circles, “social impact bonds.”

In 2010, the British government launched an innovative funding scheme, which it called social impact bonds, where private sector investors committed funding upfront to pay for improved social outcomes that result in public sector savings. The investors were repaid by the government only when the outcomes were determined to have been achieved.

This funding scheme has attracted substantial attention in the U.S. where it and many variations are being piloted.

What is “Pay for Success?” According to the Urban Institute, PFS is a type of performance-based contracting used to support the delivery of targeted, high-impact preventive social services, in which intervention at an early stage can reduce the need for higher-cost services in the future.

For example, experts believe that preventing asthma attacks among at-risk children reduces emergency room visits and hospitalization, which are more costly than preventive services. When the government pays for preventive services, it hopes to lower its costs….(More)”

When Guarding Student Data Endangers Valuable Research

Curated on Posted on by Stefaan Verhulst

Susan M. Dynarski  in the New York Times: “There is widespread concern over threats to privacy posed by the extensive personal data collected by private companies and public agencies.

Some of the potential danger comes from the government: The National Security Agency has swept up the telephone records of millions of people, in what it describes as a search for terrorists. Other threats are posed by hackers, who have exploited security gaps to steal data from retail giantslike Target and from the federal Office of Personnel Management.

Resistance to data collection was inevitable — and it has been particularly intense in education.

Privacy laws have already been strengthened in some states, and multiple bills now pending in state legislatures and in Congress would tighten the security and privacy of student data. Some of this proposed legislation is so broadly written, however, that it could unintentionally choke off the use of student data for its original purpose: assessing and improving education. This data has already exposed inequities, allowing researchers and advocates to pinpoint where poor, nonwhite and non-English-speaking children have been educated inadequately by their schools.

Data gathering in education is indeed extensive: Across the United States, large, comprehensive administrative data sets now track the academic progress of tens of millions of students. Educators parse this data to understand what is working in their schools. Advocates plumb the data to expose unfair disparities in test scores and graduation rates, building cases to target more resources for the poor. Researchers rely on this data when measuring the effectiveness of education interventions.

To my knowledge there has been no large-scale, Target-like theft of private student records — probably because students’ test scores don’t have the market value of consumers’ credit card numbers. Parents’ concerns have mainly centered not on theft, but on the sharing of student data with third parties, including education technology companies. Last year, parentsresisted efforts by the tech start-up InBloom to draw data on millions of students into the cloud and return it to schools as teacher-friendly “data dashboards.” Parents were deeply uncomfortable with a third party receiving and analyzing data about their children.

In response to such concerns, some pending legislation would scale back the authority of schools, districts and states to share student data with third parties, including researchers. Perhaps the most stringent of these proposals, sponsored by Senator David Vitter, a Louisiana Republican, would effectively end the analysis of student data by outside social scientists. This legislation would have banned recent prominent research documenting the benefits of smaller classes, the value of excellent teachersand the varied performance of charter schools.

Under current law, education agencies can share data with outside researchers only to benefit students and improve education. Collaborations with researchers allow districts and states to tap specialized expertise that they otherwise couldn’t afford. The Boston public school district, for example, has teamed up with early-childhood experts at Harvard to plan and evaluate its universal prekindergarten program.

In one of the longest-standing research partnerships, the University of Chicago works with the Chicago Public Schools to improve education. Partnerships like Chicago’s exist across the nation, funded by foundations and the United States Department of Education. In one initiative, a Chicago research consortium compiled reports showing high school principals that many of the seniors they had sent off to college swiftly dropped out without earning a degree. This information spurred efforts to improve high school counseling and college placement.

Specific, tailored information in the hands of teachers, principals or superintendents empowers them to do better by their students. No national survey could have told Chicago’s principals how their students were doing in college. Administrative data can provide this information, cheaply and accurately…(More)”