Curated findings and actionable knowledge at the intersection of technology, innovation, and governance
Country and Region: Northern Europe
Åland Islands, Denmark, Estonia, Faroe Islands, Finland, Guernsey, Iceland, Ireland, Isle of Man, Jersey, Latvia, Lithuania, Norway, Sark, Svalbard and Jan Mayen Islands, Sweden, United Kingdom of Great Britain and Northern Ireland
Nesta: “This paper by Mor Rubinstein (Open Knowledge International) and Josh Cowls and Corinne Cath (Oxford Internet Institute) explores the methods and motivations behind innovative uses of open government data in five specific country contexts – Chile, Argentine, Uruguay, Israel, and Denmark; and considers how the insights it uncovers might be adopted in a UK context.
Through a series of interviews with ‘social hackers’ and open data practitioners and experts in countries with recognised open government data ‘hubs’, the authors encountered a diverse range of practices and approaches in how actors in different sectors of society make innovative uses of open government data. This diversity also demonstrated how contextual factors shape the opportunities and challenges for impactful open government data use.
Based on insights from these international case studies, the paper offers a number of recommendations – around community engagement, data literacy and practices of opening data – which aim to support governments and citizens unlock greater knowledge exchange and social impact through open government data….(More)”
Clive Thompson at the Smithsonian magazine: “As the 2016 election approaches, we’re hearing a lot about “red states” and “blue states.” That idiom has become so ingrained that we’ve almost forgotten where it originally came from: a data visualization.
In the 2000 presidential election, the race between Al Gore and George W. Bush was so razor close that broadcasters pored over electoral college maps—which they typically colored red and blue. What’s more, they talked about those shadings. NBC’s Tim Russert wondered aloud how George Bush would “get those remaining 61 electoral red states, if you will,” and that language became lodged in the popular imagination. America became divided into two colors—data spun into pure metaphor. Now Americans even talk routinely about “purple” states, a mental visualization of political information.
We live in an age of data visualization. Go to any news website and you’ll see graphics charting support for the presidential candidates; open your iPhone and the Health app will generate personalized graphs showing how active you’ve been this week, month or year. Sites publish charts showing how the climate is changing, how schools are segregating, how much housework mothers do versus fathers. And newspapers are increasingly finding that readers love “dataviz”: In 2013, the New York Times’ most-read story for the entire year was a visualization of regional accents across the United States. It makes sense. We live in an age of Big Data. If we’re going to understand our complex world, one powerful way is to graph it.
But this isn’t the first time we’ve discovered the pleasures of making information into pictures. Over a hundred years ago, scientists and thinkers found themselves drowning in their own flood of data—and to help understand it, they invented the very idea of infographics.
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The idea of visualizing data is old: After all, that’s what a map is—a representation of geographic information—and we’ve had maps for about 8,000 years. But it was rare to graph anything other than geography. Only a few examples exist: Around the 11th century, a now-anonymous scribe created a chart of how the planets moved through the sky. By the 18th century, scientists were warming to the idea of arranging knowledge visually. The British polymath Joseph Priestley produced a “Chart of Biography,” plotting the lives of about 2,000 historical figures on a timeline. A picture, he argued, conveyed the information “with more exactness, and in much less time, than it [would take] by reading.”
Still, data visualization was rare because data was rare. That began to change rapidly in the early 19th century, because countries began to collect—and publish—reams of information about their weather, economic activity and population. “For the first time, you could deal with important social issues with hard facts, if you could find a way to analyze it,” says Michael Friendly, a professor of psychology at York University who studies the history of data visualization. “The age of data really began.”
An early innovator was the Scottish inventor and economist William Playfair. As a teenager he apprenticed to James Watt, the Scottish inventor who perfected the steam engine. Playfair was tasked with drawing up patents, which required him to develop excellent drafting and picture-drawing skills. After he left Watt’s lab, Playfair became interested in economics and convinced that he could use his facility for illustration to make data come alive.
“An average political economist would have certainly been able to produce a table for publication, but not necessarily a graph,” notes Ian Spence, a psychologist at the University of Toronto who’s writing a biography of Playfair. Playfair, who understood both data and art, was perfectly positioned to create this new discipline.
In one famous chart, he plotted the price of wheat in the United Kingdom against the cost of labor. People often complained about the high cost of wheat and thought wages were driving the price up. Playfair’s chart showed this wasn’t true: Wages were rising much more slowly than the cost of the product.
Playfair’s trade-balance time-series chart, published in his Commercial and Political Atlas, 1786 (Wikipedia)
“He wanted to discover,” Spence notes. “He wanted to find regularities or points of change.” Playfair’s illustrations often look amazingly modern: In one, he drew pie charts—his invention, too—and lines that compared the size of various country’s populations against their tax revenues. Once again, the chart produced a new, crisp analysis: The British paid far higher taxes than citizens of other nations.
Neurology was not yet a robust science, but Playfair seemed to intuit some of its principles. He suspected the brain processed images more readily than words: A picture really was worth a thousand words. “He said things that sound almost like a 20th-century vision researcher,” Spence adds. Data, Playfair wrote, should “speak to the eyes”—because they were “the best judge of proportion, being able to estimate it with more quickness and accuracy than any other of our organs.” A really good data visualization, he argued, “produces form and shape to a number of separate ideas, which are otherwise abstract and unconnected.”
Soon, intellectuals across Europe were using data visualization to grapple with the travails of urbanization, such as crime and disease….(More)”
Directory by Donelle McKinley: “…Here is just a selection of websites for crowdsourcing cultural heritage. Websites are actively crowdsourcing unless indicated with an asterisk…The directory is organized by the type of crowdsourcing process involved, using the typology for crowdsourcing in the humanities developed by Dunn & Hedges (2012). In their study they explain that, “a process is a sequence of tasks, through which an output is produced by operating on an asset”. For example, the Your Paintings Tagger website is for the process of tagging, which is an editorial task. The assets being tagged are images, and the output of the project is metadata, which makes the images easier to discover, retrieve and curate.
Ancient Lives*, University of Oxford (UK) Transcription of papyri from Greco-Roman Egypt.
AnnoTate, Tate Britain (UK) Transcription of artists’ diaries, letters and sketchbooks.
Decoding the Civil War, The Huntington Library, Abraham Lincoln Presidential Library and Museum & North Carolina State University (USA). Transcription and decoding of Civil War telegrams from the Thomas T. Eckert Papers.
DIY History, University of Iowa Libraries (USA) Transcription of historical documents.
Emigrant City, New York Public Library (USA) Transcription of handwritten mortgage and bond ledgers from the Emigrant Savings Bank records.
Field Notes of Laurence M. Klauber, San Diego Natural History Museum (USA) Transcription of field notes by the celebrated herpetologist.
Measuring the ANZACs, Archives New Zealand and Auckland War Memorial Museum (NZ). Transcription of first-hand accounts of NZ soldiers in WW1.
Old Weather (UK) Transcription of Royal Navy ships logs from the early twentieth century.
Scattered Seeds, Heritage Collections, Dunedin Public Libraries (NZ) Transcription of index cards for Dunedin newspapers 1851-1993
Shakespeare’s World, Folger Shakespeare Library (USA) & Oxford University Press (UK). Transcription of handwritten documents by Shakespeare’s contemporaries. Identification of words that have yet to be recorded in the authoritative Oxford English Dictionary.
BreakDengue: “Dengue fever outbreaks are increasing in both frequency and magnitude. Not only that, the number of countries that could potentially be affected by the disease is growing all the time.
This growth has led to renewed efforts to address the disease, and a pioneering Malaysian researcher was recently recognized for his efforts to harness the power of big data and artificial intelligence to accurately predict dengue outbreaks.
Dr. Dhesi Baha Raja received the Pistoia Alliance Life Science Award at King’s College London in April of this year, for developing a disease prediction platform that employs technology and data to give people prior warning of when disease outbreaks occur.The medical doctor and epidemiologist has spent years working to develop AIME (Artificial Intelligence in Medical Epidemiology)…
it relies on a complex algorithm, which analyses a wide range of data collected by local government and also satellite image recognition systems. Over 20 variables such as weather, wind speed, wind direction, thunderstorm, solar radiation and rainfall schedule are included and analyzed. Population models and geographical terrain are also included. The ultimate result of this intersection between epidemiology, public health and technology is a map, which clearly illustrates the probability and location of the next dengue outbreak.
The ground-breaking platform can predict dengue fever outbreaks up to two or three months in advance, with an accuracy approaching 88.7 per cent and within a 400m radius. Dr. Dhesi has just returned from Rio de Janeiro, where the platform was employed in a bid to fight dengue in advance of this summer’s Olympics. In Brazil, its perceived accuracy was around 84 per cent, whereas in Malaysia in was over 88 per cent – giving it an average accuracy of 86.37 per cent.
The web-based application has been tested in two states within Malaysia, Kuala Lumpur, and Selangor, and the first ever mobile app is due to be deployed across Malaysia soon. Once its capability is adequately tested there, it will be rolled out globally. Dr. Dhesi’s team are working closely with mobile digital service provider Webe on this.
By making the app free to download, this will ensure the service becomes accessible to all, Dr Dhesi explains.
“With the web-based application, this could only be used by public health officials and agencies. We recognized the need for us to democratize this health service to the community, and the only way to do this is to provide the community with the mobile app.”
This will also enable the gathering of even greater knowledge on the possibility of dengue outbreaks in high-risk areas, as well as monitoring the changing risks as people move to different areas, he adds….(More)”
Motherboard: “In May, Manu Sporny became the 10,000th “e-Resident” of Estonia. Sporny, the founder and CEO of a digital payments and identity company located in the United States, has never set foot in Estonia. However, he heard about the country’s e-Residency program and decided it would be an obvious choice for his company’s European headquarters.
People like Sporny are why Estonia launched a digital residency program in December 2014. The program allows anyone in the world to apply for a digital identity, which will let them: establish and run a location independent business online, get easier access to EU markets, open a bank account and conduct e-banking, use international payment service providers, declare taxes, and sign all relevant documents and contracts remotely…..
One of the most essential components of a functioning digital society is a secure digital identity. The state and the private sector need to know who is accessing these online services. Likewise, users need to feel secure that their identity is protected.
Estonia found the solution to this problem. In 2002, we started issuing residents a mandatory ID-card with a chip that empowers them to categorically identify themselves and verify legal transactions and documents through a digital signature. A digital signature has been legally equivalent to a handwritten one throughout the European Union—not just in Estonia—since 1999.
With this new digital identity system, the state could serve not only areas with a low population, but also the entire Estonian diaspora. Estonians anywhere in the world could maintain a connection to their homeland via e-services, contribute to the legislative process, and even participate in elections. Once the government realized that it could scale this service worldwide, it seemed logical to offer its e-services to those without physical residency in Estonia. This meant the Estonian country suddenly had value as a service in addition to a place to live.
What does “Country as a Service” mean?
With the rise of a global internet, we’ve seen more skilled workers and businesspeople offering their services across nations, regardless of their physical location. A survey by Intuit estimates that this number will reach 40 percent in the US alone by 2020.
These entrepreneurs and skilled artisans are ultimately looking for the simplest way to create and maintain a legal, global identity as an outlet for their global offerings.
They look to other countries, not because they are looking for a tax haven, but because they have been prevented from incorporating and maintaining a business, due to barriers from their own government.
The most important thing for these entrepreneurs is that the creation and upkeep of the company is easy and hassle-free. It is also important that, despite being incorporated in a different nation, they remain honest taxpayers within their country of physical residence.
This is exactly what Estonia offers—a location-independent, hassle-free and fully-digital economic and financial environment where entrepreneurs can run their own company globally….
When an e-Resident establishes a company, it means that the company will likely start using the services offered by other Estonian companies (like creating a bank account, partnering with a payment service provider, seeking assistance from accountants, auditors and lawyers). As more clients are created for Estonian companies, their growth potential increases, along with the growth potential of the Estonian economy.
Eventually, there will be more residents outside borders than inside them
If states fail to redesign and simplify the machinery of bureaucracy and make it location-independent, there will be an opportunity for countries that can offer such services across borders.
Estonia has learned that it’s incredibly important in a small state to serve primarily small and micro businesses. In order to sustain a nation on this, we must automate and digitize processes to scale. Estonia’s model, for instance, is location-independent, making it simple to scale successfully. We hope to acquire at least 10 million digital residents (e-Residents) in a way that is mutually beneficial by the nation-states where these people are tax residents….(More)”
Glyn Moody at ArsTechnica: “In 1836, Anthony Panizzi, who later became principal librarian of the British Museum, gave evidence before a parliamentary select committee. At that time, he was only first assistant librarian, but even then he had an ambitious vision for what would one day became the British Library. He told the committee:
I want a poor student to have the same means of indulging his learned curiosity, of following his rational pursuits, of consulting the same authorities, of fathoming the most intricate inquiry as the richest man in the kingdom, as far as books go, and I contend that the government is bound to give him the most liberal and unlimited assistance in this respect.
He went some way to achieving that goal of providing general access to human knowledge. In 1856, after 20 years of labour as Keeper of Printed Books, he had helped boost the British Museum’s collection to over half a million books, making it the largest library in the world at the time. But there was a serious problem: to enjoy the benefits of those volumes, visitors needed to go to the British Museum in London.
Imagine, for a moment, if it were possible to provide access not just to those books, but to all knowledge for everyone, everywhere—the ultimate realisation of Panizzi’s dream. In fact, we don’t have to imagine: it is possible today, thanks to the combined technologies of digital texts and the Internet. The former means that we can make as many copies of a work as we want, for vanishingly small cost; the latter provides a way to provide those copies to anyone with an Internet connection. The global rise of low-cost smartphones means that group will soon include even the poorest members of society in every country.
That is to say, we have the technical means to share all knowledge, and yet we are nowhere near providing everyone with the ability to indulge their learned curiosity as Panizzi wanted it.
What’s stopping us? That’s the central question that the “open access” movement has been asking, and trying to answer, for the last two decades. Although tremendous progress has been made, with more knowledge freely available now than ever before, there are signs that open access is at a critical point in its development, which could determine whether it will ever succeed in realising Panizzi’s plan.
David Lepeska in Wilson Quaterly: “While working for a Turkish tech firm, Akil learned how to program for mobile phones, and decided to make a smartphone app to help Syrians get all the information they need to build new lives in Turkey. In early 2014, he and a friend launched Gherbtna, named for an Arabic word referring to the loneliness of foreign exile….
About one-tenth of the 2.7 million Syrians in Turkey live in refugee camps. The rest fend for themselves, mostly in big cities. Now that they look set to stay in Turkey for some time, their need to settle and build stable, secure lives is much more acute. This may explain why downloads of Gherbtna more than doubled in the past six months. “We started this project to help people, and when we have reached all Syrian refugees, to help them find jobs, housing, whatever they need to build a new life in Turkey, then we have achieved our goal,” said Akil. “Our ultimate dream for Gherbtna is to reach all refugees around the world, and help them.”
Humanity is currently facing its greatest refugee crisis since World War II, with more than 60 million people forced from their homes. Much has been written about their use of technology — how Google Maps, WhatsApp, Facebook, and other tools have proven invaluable to the displaced and desperate. But helping refugees find their way, connect with family, or read the latest updates about route closings is one thing. Enabling them to grasp minute legal details, find worthwhile jobs and housing, enroll their children in school, and register for visas and benefits when they don’t understand the local tongue is another.
Due to its interpretation of the 1951 Geneva Convention on refugees, Ankara does not categorize Syrians in Turkey as refugees, nor does it accord them the pursuant rights and advantages. Instead, it has given them the unusual legal status of temporary guests, which means that they cannot apply for asylum and that Turkey can send them back to their countries of origin whenever it likes. What’s more, the laws and processes that apply to Syrians have been less than transparent and have changed several times. Despite all this — or perhaps because of it — government outreach has been minimal. Turkey has spent some $10 billion on refugees, and it distributes Arabic-language brochures at refugee camps and in areas with many Syrian residents. Yet it has created no Arabic-language website, app, or other online tool to communicate the relevant laws, permits, and legal changes to Syrians and other refugees.
Independent apps targeting these hurdles have begun to proliferate. Gherbtna’s main competitor in Turkey is the recently launched Alfanus (“Lantern” in Arabic), which its Syrian creators call an “Arab’s Guide to Turkey.” Last year, Souktel, a Palestinian mobile solutions firm, partnered with the international arm of the American Bar Association to launch a text-message service that provides legal information to Arabic speakers in Turkey. Norway is running a competition to develop a game-based learning app to educate Syrian refugee children. German programmers created Germany Says Welcome and the similar Welcome App Dresden. And Akil’s tech firm, Namaa Solutions, recently launched Tarjemly Live, a live translation app for English, Arabic, and Turkish.
But the extent to which these technologies have succeeded — have actually helped Syrians adjust and build new lives in Turkey, in particular — is in doubt. Take Gherbtna. The app has nine tools, including Video, Laws, Alerts, Find a Job, and “Ask me.” It offers restaurant and job listings; advice on getting a residence permit, opening a bank account, or launching a business; and much more. Like Souktel, Gherbtna has partnered with the American Bar Association to provide translations of Turkish laws. The app has been downloaded about 50,000 times, or by about 5 percent of Syrians in Turkey. (It is safe to assume, however, that a sizable percentage of refugees do not have smartphones.) Yet among two dozen Gherbtna users recently interviewed in Gaziantep and Istanbul — two Turkish cities with the most dense concentration of Syrians — most found it lacking. Many appreciate Gherbtna’s one-stop-shop appeal, but find little cause to keep using it. ”…(More)”
Martin Howell at TechWeek Europe: “The growing focus on data protection, driven partly by stronger legislation and partly by consumer pressure, has put the debate on the benefits of open data somewhat on the back burner.
The continuing spate of high-profile data breaches and the abuse of public trust in the form of constant bombardment of automated calls, spam emails and clumsily ‘personalised’ advertising has done little to further the open data agenda. In fact it left many consumers feeling lukewarm about the prospects of organisations opening up their data feeds, even at a promise of a better service in return.
That’s a worrying trend. In many industries effective use of open data can lead to development of solutions that address some of the major challenges populations are faced with today, allowing for faster innovation and adaptability to change. There are significant ways in which individuals, and society as a whole could benefit from open data, if organisations and governments get data sharing right.
Open data for transport
A good example is city transportation. Many metropolises face a major challenge – growing populations are placing pressure on current infrastructure systems, leading to congestion and inefficiency.
An open data system, where commuters use a single travel account for all travel transactions and information – whether that’s public transport, walking, using the bike, using Uber, and so on, would give the city unprecedented insight into how people commute and what’s behind their travel choices.
The key to engaging the public with this is the condition that data is used responsibly and for the greater good. Currently, Transport for London (TfL) operates a meet-in-the-middle model. Consumers can travel anonymously on the TfL network, with only the point of entry and point of exit being recorded, and the company provides that anonymised data to third-party app developers who can then use it to release useful travel applications.
TfL doesn’t profit from sharing consumer data but it does enjoy the benefits that come with it. Third-party travel applications make it easier for commuters to use TfL’s network and make the service itself appear more efficient – in short, everyone benefits.
Mutual benefit
Let’s now imagine a scenario that takes this mutually beneficial relationship a step forward, with consumers willingly giving up some information about themselves to the responsible parties (in this case, the city) and receiving personalised service in return. In this scenario, the more information commuters can provide to the system, the more useful the system can be to them.
Apart from providing personalised travel information and recommendations, such a system would have one more important benefit – it would enable cities to encourage greater social responsibility, extending the benefits from the individual to the community as a whole….(More)”
Executive Summary: “Social media has become diplomacy’s significant other. It has gone from being an afterthought to being the very first thought of world leaders and governments across the globe, as audiences flock to their newsfeeds for the latest news. This recent worldwide embrace of online channels has brought with it a wave of openness and transparency that has never been experienced before. Social media provides a platform for unconditional communication, and has become a communicator’s most powerful tool. Twitter in particular, has even become a diplomatic ‘barometer, a tool used to analyze and forecast international relations.
There is a vast array of social networks for government communicators to choose from. While some governments and foreign ministries still ponder the pros and cons of any social media engagement, others have gone beyond Twitter, Facebook and Instagram to reach their target audiences, even embracing emerging platforms such as Snapchat, WhatsApp and Telegram where communications are under the radar and almost impossible to track.
Burson-Marsteller’s 2016 Twiplomacy study has been expanded to include other social media platforms such as Facebook, Instagram and YouTube, as well as more niche digital diplomacy platforms such as Snapchat, LinkedIn, Google+,Periscope and Vine.
There is a growing digital divide between governments that are active on social media with dedicated teams and those that see digital engagement as an afterthought and so devote few resources to it. There is still a small number of government leaders who refuse to embrace the new digital world and, for these few, their community managers struggle to bring their organizations into the digital century.
Over the past year, the most popular world leaders on social media have continued to increase their audiences, while new leaders have emerged in the Twittersphere. Argentina’s Mauricio Macri, Canada’s Justin Trudeau and U.S. President Barack Obama have all made a significant impact on Twitter and Facebook over the past year.
Obama’s social media communication has become even more personal through his @POTUS Twitter account and Facebook page, and the first “president of the social media age” will leave the White House in January 2017 with an incredible 137 million fans, followers and subscribers. Beyond merely Twitter and Facebook, world leaders such as the Argentinian President have also become active on new channels like Snapchat to reach a younger audience and potential future voters. Similarly, a number of governments, mainly in Latin America, have started to use Periscope, a cost-effective medium to live-stream their press conferences.
We have witnessed occasional public interactions between leaders, namely the friendly fighting talk between the Obamas, the Queen of England and Canada’s Justin Trudeau. Foreign ministries continue to expand their diplomatic and digital networks by following each other and creating coalitions on specific topics, in particular the fight against ISIS….
A number of world leaders, including the President of Colombia and Australia’s Julie Bishop, also use emojis to brighten up their tweets, creating what can be described as a new diplomatic sign language. The Foreign Ministry in Finland has even produced its own set of 49 emoticons depicting summer and winter in the Nordic country.
We asked a number of digital leaders of some of the best connected foreign ministries and governments to share their thoughts on their preferred social media channel and examples of their best campaigns on our blog. You will learn:
Laura Bacon at Omidyar Network: “What do datasets on Danish addresses, Indonesian elections, Singapore Dengue Fever, Slovakian contracts, Uruguayan health service provision, and Global weather systems have in common? Read on to learn more…
As government data is increasingly published openly in the public domain, valid questions have been raised about what impact the data will have: As governments release this data, will it be accessed and used? Will it ultimately improve lives, root out corruption, hold answers to seemingly intractable problems, and lead to economic growth?*
Omidyar Network — having supported several Open Data organizations and platforms such as Open Data Institute, Open Knowledge, and Web Foundation — sought data-driven answers to these questions. After a public call for proposals, we selected NYU’s GovLab to conduct research on the impact open data has already had. Not the potential or prospect of impact, but past proven impact. The GovLab research team, led by Stefaan Verhulst, investigated a variety of sectors — health, education, elections, budgets, contracts, etc. — in a variety of locations, spanning five continents.
Their findings are promising and exciting, demonstrating that open data is changing the world by empowering people, improving governance, solving public problems, and leading to innovation. A summary is contained in thisKey Findings report, and is accompanied by many open data case studies posted in this Open Data Impact Repository.
Of course, stories such as this are not 100% rosy, and the report is clear about the challenges ahead. There are plenty of cases in which open data has had minimal impact. There are cases where there was negative impact. And there are obstacles to open data reaching its full potential: namely, open data projects that don’t respond to citizens’ questions and needs, a lack of technical capacity on either the data provider and data user side, inadequate protections for privacy and security, and a shortage of resources.
