Facebook introduces a way to help your neighbors after a disaster


Casey Newton at the Verge: “Last year Facebook announced Community Help, a new part of its Safety Check feature designed to connect disaster victims with Facebook users in the area who are offering their help. Now whenever Safety Check is activated, Community Help will let users find or offer food, shelter, transportation, and other forms of assistance. After testing the feature in December, Facebook is beginning to roll it out today in the United States, Canada, India, Saudi Arabia, Australia, and New Zealand.

Facebook says Community Help represents a logical next step for Safety Check, which was first announced in November 2014. Initially, each Safety Check was essentially created manually by Facebook’s team.

In November, the company announced that Safety Check would become more automated. Global crisis reporting agencies send Facebook alerts, which it then attempts to match to user posts in a geographic area. When it finds a spike in user posts, coupled with the alert, Facebook activates Safety Check. The company says employees oversee the process to prevent false positives — something it hasn’t always succeeded at doing.

In discussions with relief agencies, Facebook says it found that disaster victims were often coming to Facebook in search of help — or to offer some. In some cases, product designer Preethi Chethan says, they were pasting Facebook posts into spreadsheets to help sort them.

Community Help is designed to make post-disaster matchmaking easier. You’ll find it inside Safety Check — go there in the wake of a calamity, and after marking yourself safe you can create a post seeking or offering help. For starters, Community Help will only be available after natural disasters and accidents….(More)”.

Information for accountability: Transparency and citizen engagement for improved service delivery in education systems


Lindsay Read and Tamar Manuelyan Atinc at Brookings: “There is a wide consensus among policymakers and practitioners that while access to education has improved significantly for many children in low- and middle-income countries, learning has not kept pace. A large amount of research that has attempted to pinpoint the reasons behind this quality deficit in education has revealed that providing extra resources such as textbooks, learning materials, and infrastructure is largely ineffective in improving learning outcomes at the system level without accompanying changes to the underlying structures of education service delivery and associated systems of accountability.

Information is a key building block of a wide range of strategies that attempts to tackle weaknesses in service delivery and accountability at the school level, even where political systems disappoint at the national level. The dissemination of more and better quality information is expected to empower parents and communities to make better decisions in terms of their children’s schooling and to put pressure on school administrators and public officials for making changes that improve learning and learning environments. This theory of change underpins both social accountability and open data initiatives, which are designed to use information to enhance accountability and thereby influence education delivery.

This report seeks to extract insight into the nuanced relationship between information and accountability, drawing upon a vast literature on bottom-up efforts to improve service delivery, increase citizen engagement, and promote transparency, as well as case studies in Australia, Moldova, Pakistan, and the Philippines. In an effort to clarify processes and mechanisms behind information-based reforms in the education sector, this report also categorizes and evaluates recent impact evaluations according to the intensity of interventions and their target change agents—parents, teachers, school principals, and local officials. The idea here is not just to help clarify what works but why reforms work (or do not)….(More)”

Doctors take inspiration from online dating to build organ transplant AI


Ariel Bogle at Mashable :”When Bob Jones performed one of Victoria’s first liver transplants in 1988, he could not imagine that 29 years later he’d be talking about artificial intelligence and online dating. Jones is the director of Austin Health’s Victorian liver transplant unit in Melbourne, Australia, and along with his colleague Lawrence Lau, he has helped develop an algorithm that could potentially better match organ donors with organ recipients.

Comparing it to the metrics behind dating site eHarmony, Jone said they planned to use the specially-designed AI to improve the accuracy of matching liver donors and recipients, hopefully resulting in less graft failures and fewer patient deaths.

“It’s a specially designed machine learning algorithm using multiple donor and recipient features to predict the outcome,” he explained.

The team plugged around 25 characteristics of donors and recipients into their AI, using the data points to retrospectively predict what would happen to organ grafts.

“We used all the basic things like sex, age, underlying disease, blood type,” he said. “And then there are certain characteristics about the donor … and all the parameters that might indicate the liver might be upset.”

Using the AI to assess the retrospective results of 75 adult patients who’d had transplants, they found the method predicted graft failure 30 days post-transplant at an accuracy of 84 percent compared to 68 percent with current methods.

“It really meant for the first time we could assess an organ’s suitability in a quantitive way,” he added, “as opposed to the current method, which really comes down to the position of the doctor eyeballing all the data and making a call based on their experience.”

Improving the accuracy of organ donor matches is vital, because as Jones put it, “it’s an extraordinary, precious gift from one Australian to another.”…(More)”

Solving some of the world’s toughest problems with the Global Open Policy Report


 at Creative Commons: “Open Policy is when governments, institutions, and non-profits enact policies and legislation that makes content, knowledge, or data they produce or fund available under a permissive license to allow reuse, revision, remix, retention, and redistribution. This promotes innovation, access, and equity in areas of education, data, software, heritage, cultural content, science, and academia.

For several years, Creative Commons has been tracking the spread of open policies around the world. And now, with the new Global Open Policy Report (PDF) by the Open Policy Network, we’re able to provide a systematic overview of open policy development.

screen-shot-2016-12-02-at-5-57-09-pmThe first-of-its-kind report gives an overview of open policies in 38 countries, across four sectors: education, science, data and heritage. The report includes an Open Policy Index and regional impact and local case studies from Africa, the Middle East, Asia, Australia, Latin America, Europe, and North America. The index measures open policy strength on two scales: policy strength and scope, and level of policy implementation. The index was developed by researchers from CommonSphere, a partner organization of CC Japan.

The Open Policy Index scores were used to classify countries as either Leading, Mid-Way, or Delayed in open policy development. The ten countries with the highest scores are Argentina, Bolivia, Chile, France, Kyrgyzstan, New Zealand, Poland, South Korea, Tanzania, and Uruguay…(More)

Talent Gap Is a Main Roadblock as Agencies Eye Emerging Tech


Theo Douglas in GovTech: “U.S. public service agencies are closely eyeing emerging technologies, chiefly advanced analytics and predictive modeling, according to a new report from Accenture, but like their counterparts globally they must address talent and complexity issues before adoption rates will rise.

The report, Emerging Technologies in Public Service, compiled a nine-nation survey of IT officials across all levels of government in policing and justice, health and social services, revenue, border services, pension/Social Security and administration, and was released earlier this week.

It revealed a deep interest in emerging tech from the public sector, finding 70 percent of agencies are evaluating their potential — but a much lower adoption level, with just 25 percent going beyond piloting to implementation….

The revenue and tax industries have been early adopters of advanced analytics and predictive modeling, he said, while biometrics and video analytics are resonating with police agencies.

In Australia, the tax office found using voiceprint technology could save 75,000 work hours annually.

Closer to home, Utah Chief Technology Officer Dave Fletcher told Accenture that consolidating data centers into a virtualized infrastructure improved speed and flexibility, so some processes that once took weeks or months can now happen in minutes or hours.

Nationally, 70 percent of agencies have either piloted or implemented an advanced analytics or predictive modeling program. Biometrics and identity analytics were the next most popular technologies, with 29 percent piloting or implementing, followed by machine learning at 22 percent.

Those numbers contrast globally with Australia, where 68 percent of government agencies have charged into piloting and implementing biometric and identity analytics programs; and Germany and Singapore, where 27 percent and 57 percent of agencies respectively have piloted or adopted video analytic programs.

Overall, 78 percent of respondents said they were either underway or had implemented some machine-learning technologies.

The benefits of embracing emerging tech that were identified ranged from finding better ways of working through automation to innovating and developing new services and reducing costs.

Agencies told Accenture their No. 1 objective was increasing customer satisfaction. But 89 percent said they’d expect a return on implementing intelligent technology within two years. Four-fifths, or 80 percent, agreed intelligent tech would improve employees’ job satisfaction….(More).

Directory of crowdsourcing websites


Directory by Donelle McKinley: “…Here is just a selection of websites for crowdsourcing cultural heritage. Websites are actively crowdsourcing unless indicated with an asterisk…The directory is organized by the type of crowdsourcing process involved, using the typology for crowdsourcing in the humanities developed by Dunn & Hedges (2012). In their study they explain that, “a process is a sequence of tasks, through which an output is produced by operating on an asset”. For example, the Your Paintings Tagger website is for the process of tagging, which is an editorial task. The assets being tagged are images, and the output of the project is metadata, which makes the images easier to discover, retrieve and curate.

Transcription

Alexander Research Library, Wanganui Library * (NZ) Transcription of index cards from 1840 to 2002.

Ancient Lives*, University of Oxford (UK) Transcription of papyri from Greco-Roman Egypt.

AnnoTate, Tate Britain (UK) Transcription of artists’ diaries, letters and sketchbooks.

Decoding the Civil War, The Huntington Library, Abraham Lincoln Presidential Library and Museum &  North Carolina State University (USA). Transcription and decoding of Civil War telegrams from the Thomas T. Eckert Papers.

DIY History, University of Iowa Libraries (USA) Transcription of historical documents.

Emigrant City, New York Public Library (USA) Transcription of handwritten mortgage and bond ledgers from the Emigrant Savings Bank records.

Field Notes of Laurence M. Klauber, San Diego Natural History Museum (USA) Transcription of field notes by the celebrated herpetologist.

Notes from Nature Transcription of natural history museum records.

Measuring the ANZACs, Archives New Zealand and Auckland War Memorial Museum (NZ). Transcription of first-hand accounts of NZ soldiers in WW1.

Old Weather (UK) Transcription of Royal Navy ships logs from the early twentieth century.

Scattered Seeds, Heritage Collections, Dunedin Public Libraries (NZ) Transcription of index cards for Dunedin newspapers 1851-1993

Shakespeare’s World, Folger Shakespeare Library (USA) & Oxford University Press (UK). Transcription of handwritten documents by Shakespeare’s contemporaries. Identification of words that have yet to be recorded in the authoritative Oxford English Dictionary.

Smithsonian Digital Volunteers Transcription Center (USA) Transcription of multiple collections.

Transcribe Bentham, University College London (UK) Transcription of historical manuscripts by philosopher and reformer Jeremy Bentham,

What’s on the menu? New York Public Library (USA) Transcription of historical restaurant menus. …

(Full Directory).

These Online Platforms Make Direct Democracy Possible


Tom Ladendorf in InTheseTimes: “….Around the world, organizations from political parties to cooperatives are experimenting with new modes of direct democracy made possible by the internet.

“The world has gone through extraordinary technological innovation,” says Agustín Frizzera of Argentina’s Net Party. “But governments and political institutions haven’t innovated enough.”

The founders of the four-year-old party have also built an online platform, DemocracyOS, that lets users discuss and vote on proposals being considered by their legislators.

Anyone can adopt the technology, but the Net Party uses it to let Buenos Aires residents debate City Council measures. A 2013 thread, for example, concerned a plan to require bars and restaurants to make bathrooms free and open to the public.

“I recognize the need for freely available facilities, but it is the state who should be offering this service,” reads the top comment, voted most helpful by users. Others argued that private bathrooms open the door to discrimination. Ultimately, 56.9 percent of participants supported the proposal, while 35.3 percent voted against and 7.8 percent abstained….

A U.S. company called PlaceAVote, launched in 2014, takes what it calls a more pragmatic approach. According to cofounder Job Melton, PlaceAVote’s goal is to “work within the system we have now and fix it from the inside out” instead of attempting the unlikely feat of building a third U.S. party.

Like the Net Party and its brethren, PlaceAVote offers an online tool that lets voters participate in decision making. Right now, the technology is in public beta at PlaceAVote.com, allowing users nationwide to weigh in on legislation before Congress….

But digital democracy has applications that extend beyond electoral politics. A wide range of groups are using web-based decision-making tools internally. The Mexican government, for example, has used DemocracyOS to gather citizen feedback on a data-protection law, and Brazilian civil society organizations are using it to encourage engagement with federal and municipal policy-making.

Another direct-democracy tool in wide use is Loomio, developed by a cooperative in New Zealand. Ben Knight, one of Loomio’s cofounders, sums up his experience with Occupy as one of “seeing massive potential of collective decision making, and then realizing how difficult it could be in person.” After failing to find an online tool to facilitate the process, the Loomio team created a platform that enables online discussion with a personal element: Votes are by name and voters can choose to “disagree” with or even “block” proposals. Provo, Utah, uses Loomio for public consultation, and a number of political parties use Loomio for local decision making, including the Brazilian Pirate Party, several regional U.K. Green Party chapters and Spain’s Podemos. Podemos has enthusiastically embraced digital-democracy tools for everything from its selection of European Parliament candidates to the creation of its party platform….(More)”

Open data behind WA hospital waiting times app


 at ZDNet: “Patients seeking urgent medical care in Perth can now view emergency waiting times for local hospitals, thanks to a new app developed in Australia.

The app, WA Emergency Waiting Times, uses existing Perth hospital emergency wait time data, and taps into mobile device geolocation, local maps, and traffic data to give people needing to go to the hospital in a non life-threatening emergency an aggregated travel and wait time.

The team behind the app, Sydney-based Readify, said the idea came in response to the concept of using open and cross-departmental data to benefit its citizens.

Readify said using government open data in smart ways was an initiative the government chief information officer (GCIO) Giles Nunis committed to previously, in a bid to demonstrate that innovation can greatly benefit the public without costing a fortune….(More)”

Open Data Supply: Enriching the usability of information


Report by Phoensight: “With the emergence of increasing computational power, high cloud storage capacity and big data comes an eager anticipation of one of the biggest IT transformations of our society today.

Open data has an instrumental role to play in our digital revolution by creating unprecedented opportunities for governments and businesses to leverage off previously unavailable information to strengthen their analytics and decision making for new client experiences. Whilst virtually every business recognises the value of data and the importance of the analytics built on it, the ability to realise the potential for maximising revenue and cost savings is not straightforward. The discovery of valuable insights often involves the acquisition of new data and an understanding of it. As we move towards an increasing supply of open data, technological and other entrepreneurs will look to better utilise government information for improved productivity.

This report uses a data-centric approach to examine the usability of information by considering ways in which open data could better facilitate data-driven innovations and further boost our economy. It assesses the state of open data today and suggests ways in which data providers could supply open data to optimise its use. A number of useful measures of information usability such as accessibility, quantity, quality and openness are presented which together contribute to the Open Data Usability Index (ODUI). For the first time, a comprehensive assessment of open data usability has been developed and is expected to be a critical step in taking the open data agenda to the next level.

With over two million government datasets assessed against the open data usability framework and models developed to link entire country’s datasets to key industry sectors, never before has such an extensive analysis been undertaken. Government open data across Australia, Canada, Singapore, the United Kingdom and the United States reveal that most countries have the capacity for improvements in their information usability. It was found that for 2015 the United Kingdom led the way followed by Canada, Singapore, the United States and Australia. The global potential of government open data is expected to reach 20 exabytes by 2020, provided governments are able to release as much data as possible within legislative constraints….(More)”

Value public information so we can trust it, rely on it and use it


Speech by David Fricker, the director general of the National Archives of Australia: “No-one can deny that we are in an age of information abundance. More and more we rely on information from a variety of sources and channels. Digital information is seductive, because it’s immediate, available and easy to move around. But digital information can be used for nefarious purposes. Social issues can be at odds with processes of government in this digital age. There is a tension between what is the information, where it comes from and how it’s going to be used.

How do we know if the information has reached us without being changed, whether that’s intentional or not?

How do we know that government digital information will be the authoritative source when the pace of information exchange is so rapid? In short, how do we know what to trust?

“It’s everyone’s responsibly to contribute to a transparent government, and that means changes in our thinking and in our actions.”

Consider the challenges and risks that come with the digital age: what does it really mean to have transparency and integrity of government in today’s digital environment?…

What does the digital age mean for government? Government should be delivering services online, which means thinking about location, timeliness and information accessibility. It’s about getting public-sector data out there, into the public, making it available to fuel the digital economy. And it’s about a process of change across government to make sure that we’re breaking down all of those silos, and the duplication and fragmentation which exist across government agencies in the application of information, communications, and technology…..

The digital age is about the digital economy, it’s about rethinking the economy of the nation through the lens of information that enables it. It’s understanding that a nation will be enriched, in terms of culture life, prosperity and rights, if we embrace the digital economy. And that’s a weighty responsibility. But the responsibility is not mine alone. It’s a responsibility of everyone in the government who makes records in their daily work. It’s everyone’s responsibly to contribute to a transparent government. And that means changes in our thinking and in our actions….

What has changed about democracy in the digital age? Once upon a time if you wanted to express your anger about something, you might write a letter to the editor of the paper, to the government department, or to your local member and then expect some sort of an argument or discussion as a response. Now, you can bypass all of that. You might post an inflammatory tweet or blog, your comment gathers momentum, you pick the right hashtag, and off we go. It’s all happening: you’re trending on Twitter…..

If I turn to transparency now, at the top of the list is the basic recognition that government information is public information. The information of the government belongs to the people who elected that government. It’s a fundamental of democratic values. It also means that there’s got to be more public participation in the development of public policy, which means if you’re going to have evidence-based, informed, policy development; government information has to be available, anywhere, anytime….

Good information governance is at the heart of managing digital information to provide access to that information into the future — ready access to government information is vital for transparency. Only when information is digital and managed well can government share it effectively with the Australian community, to the benefit of society and the economy.

There are many examples where poor information management, or poor information governance, has led to failures — both in the private and public sectors. Professor Peter Shergold’s recent report, Learning from Failure, why large government policy initiatives have gone so badly wrong in the past and how the chances of success in the future can be improved, highlights examples such as the Home Insulation Program, the NBN and Building the Education Revolution….(Full Speech)