Art And Science Of The Nudge – Innovation In Indian Policymaking
Vinayak Dalmia at Swarajya: “In September last year, a news release stated that NITI Aayog, in partnership with the Bill & Melinda Gates Foundation, will help set up a “nudge unit”. The stated aim is to deepen the reach of certain flagship programmes including Swachh Bharat, Jan Dhan Yojana and Skill Development.
Mainstream publications have also begun to argue for the same. Since a lot of India’s social problems are behavioural in nature, subtle, inexpensive changes in the “environment” prove more effective than elaborate laws or policies. Prime Minister Narendra Modi himself hinted at the psychological nature of ills such as gender violence and sanitation. Pratap Bhanu Mehta states – “social failure is as serious a matter as market failure”. The Prime Minister has started with moral persuasion on issues of cleanliness or giving up LPG (liquefied petroleum gas) subsidies. A formal and rigorous approach to some of these problems should be the next logical step.
Government and/or policymakers are in many ways architects designing “choices” and social environments we live in. As designers, they must leverage the fundamental truth that all actors and agents are psychological beings having less-than-perfect rationality. So, while behavioural science operates on the premise that the brain is prone to making mistakes, psychology can address the flaws and design smarter policies.
For example, open defecation is a big problem in India. It stands tangential to the Prime Minister’s Swachh Bharat dream. In spite of building toilets, in some cases, the usage rates are no more than 50 per cent. World Bank economist Nidhi Khurana has proposed communicating the harms of this behaviour as opposed to the benefits of using a toilet. In effect, she is suggesting the use of the theory of “loss aversion” which states that people value potential losses more than potential gains (on average, twice as much). Studies have also found that subtle changes in the sense of ownership bring significant improvements.
Noteworthy is the immunisation rate in Rajasthan. It increased after free lentils were given to women who brought their children to dispensaries. Colour-coded footprints in the Delhi Metro is borrowed from Copenhagen in order to institute better civic sense. In Kenya, weekly text reminders help ensure HIV patients adhere to medication schedules….(More)”.
Cape Town as a Smart and Safe City: Implications for Governance and Data Privacy
Nora Ni Loideain at the Journal of International Data Privacy Law: “Promises abound that ‘smart city’ technologies could play a major role in developing safer, more sustainable, and equitable cities, creating paragons of democracy. However, there are concerns that governance led by ‘Big Data’ processes marks the beginning of a trend of encroachment on the individual’s liberty and privacy, even if such technologies are employed legitimately for the public’s safety and security. There are many ways in which personal data processing for law enforcement and public safety purposes may pose a threat to the privacy and data protection rights of individuals. Furthermore, the risk of such powers being misused is increased by the covert nature of the processing, and the ever-increasing capacity, and pervasiveness, of the retention, sharing, and monitoring of personal data by public authorities and business. The focus of this article concerns the use of these smart city technologies for the purposes of countering crime and ensuring public safety. Specifically, this research examines these policy-making developments, and the key initiatives to date, undertaken by the municipal authorities within the city of Cape Town. Subsequently, the examination then explores the implications of these policies and initiatives for governance, and compliance with the right to data privacy, as guaranteed under international human rights law, the Constitution of South Africa, and the national statutory framework governing data protection. In conclusion, the discussion provides reflections on the findings from this analysis, including some policy recommendations….(More)”.
Voice or chatter? Making ICTs work for transformative citizen engagement
Research Report Summary by Making All Voices Count: “What are the conditions in democratic governance that make information and communication technology (ICT)-mediated citizen engagement transformative? While substantial scholarship exists on the role of the Internet and digital technologies in triggering moments of political disruption and cascading upheavals, academic interest in the sort of deep change that transforms institutional cultures of democratic governance, occurring in ‘slow time’, has been relatively muted.
This study attempts to fill this gap. It is inspired by the idea of participation in everyday democracy and seeks to explore how ICT-mediated citizen engagement can promote democratic governance and amplify citizen voice.
ICT-mediated citizen engagement is defined by this study as comprising digitally-mediated information outreach, dialogue, consultation, collaboration and decision-making, initiated either by government or by citizens, towards greater government accountability and responsiveness.
The study involved empirical explorations of citizen engagement initiatives in eight sites – two in Asia (India and Philippines), one in Africa (South Africa), three in South America (Brazil, Colombia, Uruguay) and two in Europe (Netherlands and Spain).
This summary of the larger Research Report presents recommendations for how public policies and programmes can promote ICTs for citizen engagement and transformative citizenship. In doing so it provides an overview of the discussion the authors undertake on three inter-related dimensions, namely:
- calibrating digitally mediated citizen participation as a measure of political empowerment and equality
- designing techno-public spaces as bastions of inclusive democracy
- ensuring that the rule of law upholds democratic principles in digitally mediated governance…(More. Full research report)
Internet of Things tackles global animal poaching
Springwise: “ZSL (Zoological Society of London), one of the most famous zoos in Europe, has teamed up with non-profit technology company Digital Catapult to support the development of anti-poaching technology. The partnership will use the Internet of Things (IoT) and Low Power Wide Area Network (LPWAN) technologies to create a sensor and satellite-enabled network that will be able to help conservationists monitor wildlife and respond to poaching threats on land and sea in some of the world’s most remote national parks.
Up to 35,000 African elephants were killed by poachers in 2016, and black rhino and mountain gorilla populations continue to be at high risk. LPWAN could help prevent poaching in game reserves by enabling remote sensors to communicate with one another over long distance while using only a small amount of power. These connected sensors are able to detect activities nearby and determine whether these originate from wildlife or poachers, creating immediate alerts for those monitoring the area.
Digital Catapult has installed a LPWAN base station at the ZSL headquarters at London Zoo, which will enable prototypes to be tested on site. This technology will build on the revolutionary work already underway in areas including Kenya, Nepal, Australia, the Chagos Archipelago, and Antarctica.
The practise of poaching has been the target of many technology companies, with a similar project using artificial intelligence to monitor poachers recently coming to light. One of the many devastating impacts of poaching is the potential to cause extinction of some animals, and one startup has tackled this potential catastrophe with rhinos by producing a 3D printed horn that could help the species avoid being a target….(More)”.
These 16 companies want to make technology work for everyone
MIT Sloan School Press Release: “One company helps undocumented people create a digital identity. Another uses artificial intelligence to help students transition to college. Yet another provides free training to budding tech pros.
These organizations are just a few of the many that are using technology to solve problems and help people all over the world — and they are all finalists in the MIT Initiative on the Digital Economy’s second annual Inclusive Innovation Challenge. During a time of great technological innovation, many people are not benefiting from this progress. The challenge is recognizing companies that are using technology to improve opportunities for working people…..
Here are the finalists:
AdmitHub
Did you know that of the students who have been admitted to college each spring, 14 percent don’t actually attend come fall? Or that of those who do attend, 48 percent haven’t graduated six years later. Boston-based AdmitHub created a virtual assistant powered by artificial intelligence to help students navigate the financial, academic, and social situations that accompany going to college, and they do it all through text messaging, communicating with students on their terms and easing the transition to college.
African Renewable Energy Distributor Ltd.
This company has developed solar-powered, portable kiosks where people can charge their phones, access Wi-Fi, or access an intranet while offline. Using a micro franchise business model, the Rwanda-based company hopes to empower women and people with disabilities who can run the kiosks.
AID:Tech
More than two billion people worldwide have no legal identity, something that is necessary for accessing public and financial services. Aid:Tech aims to end that, by providing a platform for undocumented people to create a digital ID using blockchain so that every transaction is secure and traceable. Aid:Tech is based out of Dublin, with offices in New York and London….(More)”
Who serves the poor ? surveying civil servants in the developing world
Worldbank working paper by Daniel Oliver Rogger: “Who are the civil servants that serve poor people in the developing world? This paper uses direct surveys of civil servants — the professional body of administrators who manage government policy — and their organizations from Ethiopia, Ghana, Indonesia, Nigeria, Pakistan and the Philippines, to highlight key aspects of their characteristics and experience of civil service life. Civil servants in the developing world face myriad challenges to serving the world’s poor, from limited facilities to significant political interference in their work. There are a number of commonalities across service environments, and the paper summarizes these in a series of ‘stylized facts’ of the civil service in the developing world. At the same time, the particular challenges faced by a public official vary substantially across and within countries and regions. For example, measured management practices differ widely across local governments of a single state in Nigeria. Surveys of civil servants allow us to document these differences, build better models of the public sector, and make more informed policy choices….(More)”.
Crowdsourcing Accountability: ICT for Service Delivery
Paper by Guy Grossman, Melina Platas and Jonathan Rodden: “We examine the effect on service delivery outcomes of a new information communication technology (ICT) platform that allows citizens to send free and anonymous messages to local government officials, thus reducing the cost and increasing the efficiency of communication about public services. In particular, we use a field experiment to assess the extent to which the introduction of this ICT platform improved monitoring by the district, effort by service providers, and inputs at service points in health, education and water in Arua District, Uganda. Despite relatively high levels of system uptake, enthusiasm of district officials, and anecdotal success stories, we find evidence of only marginal and uneven short-term improvements in health and water services, and no discernible long-term effects. Relatively few messages from citizens provided specific, actionable information about service provision within the purview and resource constraints of district officials, and users were often discouraged by officials’ responses. Our findings suggest that for crowd-sourced ICT programs to move from isolated success stories to long-term accountability enhancement, the quality and specific content of reports and responses provided by users and officials is centrally important….(More)”.
These 3 barriers make it hard for policymakers to use the evidence that development researchers produce
Michael Callen, Adnan Khan, Asim I. Khwaja, Asad Liaqat and Emily Myers at the Monkey Cage/Washington Post: “In international development, the “evidence revolution” has generated a surge in policy research over the past two decades. We now have a clearer idea of what works and what doesn’t. In India, performance pay for teachers works: students in schools where bonuses were on offer got significantly higher test scores. In Kenya, charging small fees for malaria bed nets doesn’t work — and is actually less cost-effective than free distribution. The American Economic Association’s registry for randomized controlled trials now lists 1,287 studies in 106 countries, many of which are testing policies that very well may be expanded.
But can policymakers put this evidence to use?
Here’s how we did our research
We assessed the constraints that keep policymakers from acting on evidence. We surveyed a total of 1,509 civil servants in Pakistan and 108 in India as part of a program called Building Capacity to Use Research Evidence (BCURE), carried out by Evidence for Policy Design (EPoD)at Harvard Kennedy School and funded by the British government. We found that simply presenting evidence to policymakers doesn’t necessarily improve their decision-making. The link between evidence and policy is complicated by several factors.
1. There are serious constraints in policymakers’ ability to interpret evidence….
2. Organizational and structural barriers get in the way of using evidence….
3. When presented with quantitative vs. qualitative evidence, policymakers update their beliefs in unexpected ways....(More)
Civic Tech in the Global South
New book edited by Tiago Peixoto: “Civic Tech in the Global South is comprised of one study and three field evaluations of civic tech initiatives in developing countries. The study reviews evidence on the use of 23 digital platforms designed to amplify citizen voices to improve service delivery, highlighting citizen uptake and the degree of responsiveness by public service providers. The initiatives are an SMS-based polling platform run by UNICEF in Uganda, a complaints-management system run by the water sector in Kenya, and an internet-based participatory budgeting program in Brazil. Based on these experiences, the authors examine: i) the extent to which technologies have promoted inclusiveness, ii) the effect of these initiatives on public service delivery, and iii) the extent to which these effects can be attributed to technology….(More)”.