Beyond Propaganda


Foreign Policy: “This essay is adapted from the first in a series of publications by the Legatum Institute’s Transitions Forum on the politics of information in the 21st century.

Pity the poor propagandist! Back in the 20th century, it was a lot easier to control an authoritarian country’s hearts and minds. All domestic media could be directed out of a government office. Foreign media could be jammed. Borders were sealed, and your population couldn’t witness the successes of a rival system. You had a clear narrative with at least a theoretically enticing vision of social justice or national superiority, one strong enough to fend off the seductions of liberal democracy and capitalism. Anyone who disagreed could be isolated, silenced, and suppressed.

Those were the halcyon days of what the Chinese call “thought work” — and Soviets called the “engineering of human souls.” And until recently, it seemed as if they were gone forever. Today’s smart phones and laptops mean any citizen can be their own little media center. Borders are more open. Western films, cars, and search engines permeate virtually everywhere. All regimes are experimenting with at least some version of capitalism, which theoretically means that everyone has more in common.

Yet the story is far from straightforward. Neo-authoritarian, “hybrid,” and illiberal democratic regimes in countries such as Venezuela, Turkey, China, Syria, and Russia have not given up on propaganda. They have found completely new ways of pursuing it, many of them employing technologies invented in the democratic world.

Why fight the information age and globalization when you can use it?

Often, the techniques are quite subtle. After analyzing the real-time censorship of 1,382 Chinese websites during the first half of 2011 — 11,382,221 posts in all — researchers from Harvard University found that the government’s propagandists did in fact tolerate criticism of politicians and policies. But they immediately censored any online attempts to organize collective protests, including some that were not necessarily critical of the regime. One heavily censored event, for example, was meant to highlight fears that nuclear spillage from Japan would reach China….(More)”

Forging Trust Communities: How Technology Changes Politics


Book by Irene S. Wu: “Bloggers in India used social media and wikis to broadcast news and bring humanitarian aid to tsunami victims in South Asia. Terrorist groups like ISIS pour out messages and recruit new members on websites. The Internet is the new public square, bringing to politics a platform on which to create community at both the grassroots and bureaucratic level. Drawing on historical and contemporary case studies from more than ten countries, Irene S. Wu’s Forging Trust Communities argues that the Internet, and the technologies that predate it, catalyze political change by creating new opportunities for cooperation. The Internet does not simply enable faster and easier communication, but makes it possible for people around the world to interact closely, reciprocate favors, and build trust. The information and ideas exchanged by members of these cooperative communities become key sources of political power akin to military might and economic strength.

Wu illustrates the rich world history of citizens and leaders exercising political power through communications technology. People in nineteenth-century China, for example, used the telegraph and newspapers to mobilize against the emperor. In 1970, Taiwanese cable television gave voice to a political opposition demanding democracy. Both Qatar (in the 1990s) and Great Britain (in the 1930s) relied on public broadcasters to enhance their influence abroad. Additional case studies from Brazil, Egypt, the United States, Russia, India, the Philippines, and Tunisia reveal how various technologies function to create new political energy, enabling activists to challenge institutions while allowing governments to increase their power at home and abroad.

Forging Trust Communities demonstrates that the way people receive and share information through network communities reveals as much about their political identity as their socioeconomic class, ethnicity, or religion. Scholars and students in political science, public administration, international studies, sociology, and the history of science and technology will find this to be an insightful and indispensable work…(More)”

Handbook: How to Catalyze Humanitarian Innovation in Computing Research Institutes


Patrick Meier: “The handbook below provides practical collaboration guidelines for both humanitarian organizations & computing research institutes on how to catalyze humanitarian innovation through successful partnerships. These actionable guidelines are directly applicable now and draw on extensive interviews with leading humanitarian groups and CRI’s including the International Committee of the Red Cross (ICRC), United Nations Office for the Coordination of Humanitarian Affairs (OCHA), United Nations Children’s Fund (UNICEF), United Nations High Commissioner for Refugees (UNHCR), UN Global Pulse, Carnegie Melon University (CMU), International Business Machines (IBM), Microsoft Research, Data Science for Social Good Program at the University of Chicago and others.

This handbook, which is the first of its kind, also draws directly on years of experience and lessons learned from the Qatar Computing Research Institute’s (QCRI) active collaboration and unique partnerships with multiple international humanitarian organizations. The aim of this blog post is to actively solicit feedback on this first, complete working draft, which is available here as an open and editable Google Doc. …(More)”

Confidence in U.S. Institutions Still Below Historical Norms


Jeffrey M. Jones at Gallup: “Americans’ confidence in most major U.S. institutions remains below the historical average for each one. Only the military (72%) and small business (67%) — the highest-rated institutions in this year’s poll — are currently rated higher than their historical norms, based on the percentage expressing “a great deal” or “quite a lot” of confidence in the institution.

Confidence in U.S. Institutions, 2015 vs. Historical Average for Each Institution

These results are based on a June 2-7 Gallup poll that included Gallup’s latest update on confidence in U.S. institutions. Gallup first measured confidence ratings in 1973 and has updated them each year since 1993.

Americans’ confidence in most major institutions has been down for many years as the nation has dealt with prolonged wars in Iraq and Afghanistan, a major recession and sluggish economic improvement, and partisan gridlock in Washington. In fact, 2004 was the last year most institutions were at or above their historical average levels of confidence. Perhaps not coincidentally, 2004 was also the last year Americans’ satisfaction with the way things are going in the United States averaged better than 40%. Currently, 28% of Americans are satisfied with the state of the nation.

From a broad perspective, Americans’ confidence in all institutions over the last two years has been the lowest since Gallup began systematic updates of a larger set of institutions in 1993. The average confidence rating of the 14 institutions asked about annually since 1993 — excluding small business, asked annually since 2007 — is 32% this year. This is one percentage point above the all-institution average of 31% last year. Americans were generally more confident in all institutions in the late 1990s and early 2000s as the country enjoyed a strong economy and a rally in support for U.S. institutions after the 9/11 terrorist attacks.

Trend: Average Confidence Rating Across All Institutions, by Year

Confidence in Political, Financial and Religious Institutions Especially Low

Today’s confidence ratings of Congress, organized religion, banks, the Supreme Court and the presidency show the greatest deficits compared with their historical averages, all running at least 10 points below that mark. Americans’ frustration with the government’s performance has eroded the trust they have in all U.S. political institutions….(More)”

How Crowdsourcing Can Help Us Fight ISIS


 at the Huffington Post: “There’s no question that ISIS is gaining ground. …So how else can we fight ISIS? By crowdsourcing data – i.e. asking a relevant group of people for their input via text or the Internet on specific ISIS-related issues. In fact, ISIS has been using crowdsourcing to enhance its operations since last year in two significant ways. Why shouldn’t we?

First, ISIS is using its crowd of supporters in Syria, Iraq and elsewhere to help strategize new policies. Last December, the extremist group leveraged its global crowd via social media to brainstorm ideas on how to kill 26-year-old Jordanian coalition fighter pilot Moaz al-Kasasba. ISIS supporters used the hashtag “Suggest a Way to Kill the Jordanian Pilot Pig” and “We All Want to Slaughter Moaz” to make their disturbing suggestions, which included decapitation, running al-Kasasba over with a bulldozer and burning him alive (which was the winner). Yes, this sounds absurd and was partly a publicity stunt to boost ISIS’ image. But the underlying strategy to crowdsource new strategies makes complete sense for ISIS as it continues to evolve – which is what the US government should consider as well.

In fact, in February, the US government tried to crowdsource more counterterrorism strategies. Via its official blog, DipNote, the State Departmentasked the crowd – in this case, US citizens – for their suggestions for solutions to fight violent extremism. This inclusive approach to policymaking was obviously important for strengthening democracy, with more than 180 entries posted over two months from citizens across the US. But did this crowdsourcing exercise actually improve US strategy against ISIS? Not really. What might help is if the US government asked a crowd of experts across varied disciplines and industries about counterterrorism strategies specifically against ISIS, also giving these experts the opportunity to critique each other’s suggestions to reach one optimal strategy. This additional, collaborative, competitive and interdisciplinary expert insight can only help President Obama and his national security team to enhance their anti-ISIS strategy.

Second, ISIS has been using its crowd of supporters to collect intelligence information to better execute its strategies. Since last August, the extremist group has crowdsourced data via a Twitter campaign specifically on Saudi Arabia’s intelligence officials, including names and other personal details. This apparently helped ISIS in its two suicide bombing attacks during prayers at a Shite mosque last month; it also presumably helped ISIS infiltrate a Saudi Arabian border town via Iraq in January. This additional, collaborative approach to intelligence collection can only help President Obama and his national security team to enhance their anti-ISIS strategy.

In fact, last year, the FBI used crowdsourcing to spot individuals who might be travelling abroad to join terrorist groups. But what if we asked the crowd of US citizens and residents to give us information specifically on where they’ve seen individuals get lured by ISIS in the country, as well as on specific recruitment strategies they may have noted? This might also lead to more real-time data points on ISIS defectors returning to the US – who are they, why did they defect and what can they tell us about their experience in Syria or Iraq? Overall, crowdsourcing such data (if verifiable) would quickly create a clearer picture of trends in recruitment and defectors across the country, which can only help the US enhance its anti-ISIS strategies.

This collaborative approach to data collection could also be used in Syria and Iraq with texts and online contributions from locals helping us to map ISIS’ movements….(More)”

Waze and the Traffic Panopticon


 in the New Yorker: “In April, during his second annual State of the City address, Los Angeles Mayor Eric Garcetti announced a data-sharing agreement with Waze, the Google-owned, Israel-based navigation service. Waze is different from most navigation apps, including Google Maps, in that it relies heavily on real-time, user-generated data. Some of this data is produced actively—a driver or passenger sees a stalled vehicle, then uses a voice command or taps a stalled-vehicle icon on the app to alert others—while other data, such as the user’s location and average speed, is gathered passively, via smartphones. The agreement will see the city provide Waze with some of the active data it collects, alerting drivers to road closures, construction, and parades, among other things. From Waze, the city will get real-time data on traffic and road conditions. Garcetti said that the partnership would mean “less congestion, better routing, and a more livable L.A.” Di-Ann Eisnor, Waze’s head of growth, acknowledged to me that these kinds of deals can cause discomfort to the people working inside city government. “It’s exciting, but people inside are also fearful because it seems like too much work, or it seems so unknown,” she said.

Indeed, the deal promises to help the city improve some of its traffic and infrastructure systems (L.A. still uses paper to manage pothole patching, for example), but it also acknowledges Waze’s role in the complex new reality of urban traffic planning. Traditionally, traffic management has been a largely top-down process. In Los Angeles, it is coördinated in a bunker downtown, several stories below the sidewalk, where engineers stare at blinking lights representing traffic and live camera feeds of street intersections. L.A.’s sensor-and-algorithm-driven Automated Traffic Surveillance and Control System is already one of the world’s most sophisticated traffic-mitigation tools, but it can only do so much to manage the city’s eternally unsophisticated gridlock. Los Angeles appears to see its partnership with Waze as an important step toward improving the bridge between its subterranean panopticon and the rest of the city still further, much like other metropolises that have struck deals with Waze under the company’s Connected Cities program.
Among the early adopters is Rio de Janeiro, whose urban command center tracks everything from accidents to hyperlocal weather conditions, pulling data from thirty departments and private companies, including Waze. “In Rio,” Eisnor said, traffic managers “were able to change the garbage routes, figure out where to install cameras, and deploy traffic personnel” because of the program. She also pointed out that Connected Cities has helped municipal workers in Washington, D.C., patch potholes within forty-eight hours of their being identified on Waze. “We’re helping reframe city planning through not just space but space and time,” she said…..(More)

The Healing Power of Your Own Medical Data


in the New York Times: “Steven Keating’s doctors and medical experts view him as a citizen of the future.

A scan of his brain eight years ago revealed a slight abnormality — nothing to worry about, he was told, but worth monitoring. And monitor he did, reading and studying about brain structure, function and wayward cells, and obtaining a follow-up scan in 2010, which showed no trouble.

But he knew from his research that his abnormality was near the brain’s olfactory center. So when he started smelling whiffs of vinegar last summer, he suspected they might be “smell seizures.”

He pushed doctors to conduct an M.R.I., and three weeks later, surgeons in Boston removed a cancerous tumor the size of a tennis ball from his brain.

At every stage, Mr. Keating, a 26-year-old doctoral student at the Massachusetts Institute of Technology’s Media Lab, has pushed and prodded to get his medical information, collecting an estimated 70 gigabytes of his own patient data by now. His case points to what medical experts say could be gained if patients had full and easier access to their medical information. Better-informed patients, they say, are more likely to take better care of themselves, comply with prescription drug regimens and even detect early-warning signals of illness, as Mr. Keating did.

“Today he is a big exception, but he is also a glimpse of what people will want: more and more information,” said Dr. David W. Bates, chief innovation officer at Brigham and Women’s Hospital.

Some of the most advanced medical centers are starting to make medical information more available to patients. Brigham and Women’s, where Mr. Keating had his surgery, is part of the Partners HealthCare Group, which now has 500,000 patients with web access to some of the information in their health records including conditions, medications and test results.

Other medical groups are beginning to allow patients online access to the notes taken by physicians about them, in an initiative called OpenNotes. In a yearlong evaluation project at medical groups in three states, more than two-thirds of the patients reported having a better understanding of their health and medical conditions, adopting healthier habits and taking their medications as prescribed more regularly.

The medical groups with OpenNotes programs include Beth Israel Deaconess Medical Center in Boston, Geisinger Health System in Pennsylvania, Harborview Medical Center in Seattle, the Mayo Clinic, the Cleveland Clinic and the Veterans Affairs department. By now, nearly five million patients in America have been given online access to their notes.

As an articulate young scientist who had studied his condition, Mr. Keating had a big advantage over most patients in obtaining his data. He knew what information to request, spoke the language of medicine and did not need help. The information he collected includes the video of his 10-hour surgery, dozens of medical images, genetic sequencing data and 300 pages of clinical documents. Much of it is on his website, and he has made his medical data available for research….

Opening data to patients raises questions. Will worried patients inundate physicians with time-consuming questions? Will sharing patient data add to legal risks? One detail in the yearlong study of OpenNotes underlines doctors’ concerns; 105 primary physicians completed the study, but 143 declined to participate.

Still, the experience of the doctors in the evaluation seemed reassuring. Only 3 percent said they spent more time answering patient questions outside of visits. Yet knowing that patients could read the notes, one-fifth of the physicians said they changed the way they wrote about certain conditions, like substance abuse and obesity.

Evidence of the benefit to individuals from sharing information rests mainly on a few studies so far. For example, 55 percent of the members of the epilepsy community on PatientsLikeMe, a patient network, reported that sharing information and experiences with others helped them learn about seizures, and 27 percent said it helped them be more adherent to their medications.

Mr. Keating has no doubts. “Data can heal,” he said. “There is a huge healing power to patients understanding and seeing the effects of treatments and medications.”

Health information, by its very nature, is personal. So even when names and other identifiers are stripped off, sharing personal health data more freely with patients, health care providers and researchers raises thorny privacy issues.

Mr. Keating says he is a strong believer in privacy, but he personally believes that the benefits outweigh the risks — and whether to share data or not should be an individual’s choice and an individual responsibility.

Not everyone, surely, would be as comfortable as Mr. Keating is sharing all his medical information. But he says he believes that people will increasingly want access to their medical data and will share it, especially younger people reared on social networks and smartphones.

“This is what the next generation, which lives on data, is going to want,” Mr. Keating said….(More)”

One State Wants To Let You Carry Your Driver’s License On Your Phone


at Singularity Hub: “There’s now a technology to replace almost everything in your wallet. Your cash, credit cards, and loyalty programs are all on their way to becoming obsolete. Money can now be sent via app, text, e-mail — it can even be sent via Snapchat. But you can’t leave your wallet home just yet. That’s because there is one item that remains largely unchanged: your driver’s license.

If the Iowa Department of Motor Vehicles has its way, that may no longer be the case. According to an article in the Des Moines Register, the agency is in the early stages of developing mobile software for just this purpose. The app would store a resident’s personal information, whatever is already on the physical licenses, and also include a scannable bar code. The plans are for the app to include a two-step verification process including some type of biometric or pin code. At this time, it appears that specific implementation details are still being worked out.

The governments of the United Kingdom and United Arab Emirates had both previously announced their own attempts to experiment with the concept. It’s becoming increasingly common to see mobile versions of other documents. Over 30 states now allow motorists to show electronic proof of insurance. It only follows that the driver’s license would be next. But the considerations around that document are different — it is perhaps the most regulated and important document that a person carries….(More)”

Training the next generation of public leaders


Thanks to the generous support of the Knight Foundation, this term the Governance Lab Academy – a training program designed to promote civic engagement and innovation – is launching a series of online coaching programs.
Geared to the teams and individuals inside and outside of government planning to undertake a new project or trying to figure out how to make an existing project even more effective and scalable, these programs are designed to help participants working in civic engagement and innovation develop effective projects from idea to implementation.
Convened by leading experts in their fields, coaching programs meet exclusively online once a week for four weeks or every other week for eight weeks. They include frequent and constructive feedback, customized and original learning materials, peer-to-peer support, mentoring by topic experts and individualized coaching from those with policy, technology, and domain expertise.
There is no charge to participants but each program is limited to 8-10 project teams or individuals.
You can see the current roster of programs below and check out the website for more information (including FAQs), to sign up and to suggest a new program.

Faculty includes: 

  • Brian Behlendorf, Managing Director at Mithril Capital Management and Co-Founder Apache
  • Alexandra Clare, Founder of Iraq Re:Coded
  • Brian Forde, Senior Former Advisor to the U.S. CTO, White House Office of Science Technology and Policy
  • Francois Grey,  Coordinator of the Citizen Cyberscience Centre, Geneva
  • Gavin Hayman, Executive Director of the Open Contracting Partnership
  • Clay Johnson, CEO of The Department for Better Technology and Former Presidential Innovation Fellow
  • Benjamin Kallos, New York City Council Member and Chair of the Committee on Governmental Operations of the New York City Council
  • Karim Lakhani, Lumry Family Associate Professor of Business Administration at the Harvard Business School
  • Amen Ra Mashariki, Chief Analytics Officer of New York City
  • Geoff Mulgan, Chief Executive of NESTA
  • Miriam Nisbet,  Former Director of the Office of Government Information Services
  • Beth Noveck, Founder and CEO of The GovLab
  • Tiago Peixoto, Open Government Specialist at The World Bank
  • Arnaud Sahuguet, Chief Technology Officer of The GovLab
  • Joeri van den Steenhoven, Co-Founder and Chief Research and Development Officer of MaRS Solutions Lab
  • Stefaan Verhulst, Co-Founder and Chief Research and Development Officer of The GovLab

Charitable techies can now donate their skills to nonprofits in need


Springwise: “Technology is a mixed blessing for many of nonprofits. While apps such as SnapDonate and Charitweet make it easier than ever for people to make donations, tech development and upkeep can cost NGOs a lot of money which is desperately needed elsewhere.
With this in mind, a new platform called #charity is encouraging IT professionals to donate their time and specialist tech skills to nonprofits in need, helping those organizations to reduce costs and put the money back into their missions.
Charities of all sizes can list their IT needs, one project at a time, on #charity for free. Volunteers can sign up to the network and #charity will smartmatch them with the project that best suits their skills and interests — using an algorithm which scan’s participants LinkedIn profiles. #charity assign project managers to ensure the right people are in place and they also backup all the volunteers’ work on their platform in case they are not able to complete the task. Support is provided throughout for both parties — ensuring everyone’s experience is as smooth and efficient as possible.
#charity is set to launch in March. It currently has 350 participants on board and is accepting registration for early access. There are pilot programs underway involving Action Against Hunger, Moneythink and Syria Deeply….(More).”