Governance and Service Delivery: Practical Applications of Social Accountability Across Sectors

Curated on Posted on by Stefaan Verhulst

Book edited by Derick W. Brinkerhoff, Jana C. Hertz, and Anna Wetterberg: “…Historically, donors and academics have sought to clarify what makes sectoral projects effective and sustainable contributors to development. Among the key factors identified have been (1) the role and capabilities of the state and (2) the relationships between the state and citizens, phenomena often lumped together under the broad rubric of “governance.” Given the importance of a functioning state and positive interactions with citizens, donors have treated governance as a sector in its own right, with projects ranging from public sector management reform, to civil society strengthening, to democratization (Brinkerhoff, 2008). The link between governance and sectoral service delivery was highlighted in the World Bank’s 2004 World Development Report, which focused on accountability structures and processes (World Bank, 2004).

Since then, sectoral specialists’ awareness that governance interventions can contribute to service delivery improvements has increased substantially, and there is growing recognition that both technical and governance elements are necessary facets of strengthening public services. However, expanded awareness has not reliably translated into effective integration of governance into sectoral programs and projects in, for example, health, education, water, agriculture, or community development. The bureaucratic realities of donor programming offer a partial explanation…. Beyond bureaucratic barriers, though, lie ongoing gaps in practical knowledge of how best to combine attention to governance with sector-specific technical investments. What interventions make sense, and what results can reasonably be expected? What conditions support or limit both improved governance and better service delivery? How can citizens interact with public officials and service providers to express their needs, improve services, and increase responsiveness? Various models and compilations of best practices have been developed, but debates remain, and answers to these questions are far from settled. This volume investigates these questions and contributes to building understanding that will enhance both knowledge and practice. In this book, we examine six recent projects, funded mostly by the United States Agency for International Development and implemented by RTI International, that pursued several different paths to engaging citizens, public officials, and service providers on issues related to accountability and sectoral services…(More)”

Open data aims to boost food security prospects

Curated on Posted on by Stefaan Verhulst

Mark Kinver at BBC News: “Rothamsted Research, a leading agricultural research institution, is attempting to make data from long-term experiments available to all.

In partnership with a data consultancy, is it developing a method to make complex results accessible and useable.

The institution is a member of the Godan Initiative that aims to make data available to the scientific community.

In September, Godan called on the public to sign its global petition to open agricultural research data.

“The continuing challenge we face is that the raw data alone is not sufficient enough on its own for people to make sense of it,” said Chris Rawlings, head of computational and systems biology at Rothamsted Research.

“This is because the long-term experiments are very complex, and they are looking at agriculture and agricultural ecosystems so you need to know a lot of about what the intention of the studies are, how they are being used, and the changes that have taken place over time.”

However, he added: “Even with this level of complexity, we do see significant number of users contacting us or developing links with us.”

One size fits all

The ability to provide open data to all is one of the research organisation’s national capabilities, and forms a defining principle of its web portal to the experiments carried out at its North Wyke Farm Platform in North Devon.

Rothamsted worked in partnership with Tessella, a data consultancy, on the data collected from the experiments, which focused on livestock pastures.

The information being collected, as often as every 15 minutes, includes water run-off levels, soil moisture, meteorological data, and soil nutrients, and this is expected to run for decades.

“The data is quite varied and quite diverse, and [Rothamsted] wants to make to make this data available to the wider research community,” explained Tessella’s Andrew Bowen.

“What Rothamsted needed was a way to store it and a way to present it in a portal in which people could see what they had to offer.”

He told BBC News that there were a number of challenges that needed to be tackled.

One was the management of the data, and the team from Tessella adopted an “agile scrum” approach.

“Basically, what you do is draw up a list of the requirements, of what you need, and we break the project down into short iterations, starting with the highest priority,” he said.

“This means that you are able to take a more exploratory approach to the process of developing software. This is very well suited to the research environment.”…(More)”

Self-organised scientific crowds to remedy research bureaucracy

Curated on Posted on by Stefaan Verhulst

 at EuroScientist: “Imagine a world without peer review committees, project proposals or activity reports. Imagine a world where research funds seamlessly flow where they are best employed, like nutrients in a food-web or materials in a river network. Many scientists would immediately signup to live in such a world.

The Netherlands is set to become the place where this academic paradise will be tested, in the next few years. In July 2016, the Dutch parliament approved a motion related to implementing alternative funding procedures to alleviate the research bureaucracy, which is increasingly burdening scientists. Here EuroScientistinvestigates whether the self-organisation power of the scientific community could help resolve one of researchers’ worse burden.

Self-organisation

The Dutch national funding agency is planning to adopt a radically new system to allocate part of its funding, promoted by ecologist Marten Sheffer, who is professor of aquatic ecology and water quality management at Wageningen University and Research Centre. Under the proposed approach, funds would intially be evenly divided among all scientists in the country. Then, they would each have to allocate half of what they have received to the person who, in their opinion, is the most deserving scientist in their network. Then, the process would be iterated.

The promoters of the system believe that the “wisdom of the crowd” of the scientific community would assigning more funds to the most deserving scientists among them; with minimal amount of paperwork. The Dutch initiative is part of a broader effort to use a scientific approach to improve science.

In other words, it is part of a trend aiming to employ scientific evidence to tweak the social mechanisms of academia. Specifically, findings from what is known as complexity research are increasingly brought forward as a way of reducing bureaucracy, removing red tape, and maximising the time scientists spend in thinking….

Abandoning the current bureaucratic, top-down system to evaluate and fund research, based on labour-intensive peer-review, may not be too much of a loss. “Peer-review is an imperfect, fragile mechanism. Our simulations show that assigning funds at random would not distort too much the results of the traditional mechanism,” says Flaminio Squazzoni, an economist at the University of Brescia, Italy, and the coordinator of the PEERE-New Frontiers of Peer Review COST action.

In reality peer-review is never quite neutral. “If scientists behave perfectly, then peer review works,” Squazzoni explains, “but if strategic motivations are taken into account, like saving time or competition, then the results are worse than random.” Squazzoni believes that automation, economic incentives, or the creation of professional reviewers may improve the situation….(More)”

Portugal has announced the world’s first nationwide participatory budget

Curated on Posted on by Stefaan Verhulst

Graça Fonseca at apolitical:”Portugal has announced the world’s first participatory budget on a national scale. The project will let people submit ideas for what the government should spend its money on, and then vote on which ideas are adopted.

Although participatory budgeting has become increasingly popular around the world in the past few years, it has so far been confined to cities and regions, and no country that we know of has attempted it nationwide. To reach as many people as possible, Portugal is also examining another innovation: letting people cast their votes via ATM machines.

‘It’s about quality of life, it’s about the quality of public space, it’s about the quality of life for your children, it’s about your life, OK?’ Graça Fonseca, the minister responsible, told Apolitical. ‘And you have a huge deficit of trust between people and the institutions of democracy. That’s the point we’re starting from and, if you look around, Portugal is not an exception in that among Western societies. We need to build that trust and, in my opinion, it’s urgent. If you don’t do anything, in ten, twenty years you’ll have serious problems.’

Although the official window for proposals begins in January, some have already been submitted to the project’s website. One suggests equipping kindergartens with technology to teach children about robotics. Using the open-source platform Arduino, the plan is to let children play with the tech and so foster scientific understanding from the earliest age.

Proposals can be made in the areas of science, culture, agriculture and lifelong learning, and there will be more than forty events in the new year for people to present and discuss their ideas.

The organisers hope that it will go some way to restoring closer contact between government and its citizens. Previous projects have shown that people who don’t vote in general elections often do cast their ballot on the specific proposals that participatory budgeting entails. Moreover, those who make the proposals often become passionate about them, campaigning for votes, flyering, making YouTube videos, going door-to-door and so fuelling a public discussion that involves ever more people in the process.

On the other side, it can bring public servants nearer to their fellow citizens by sharpening their understanding of what people want and what their priorities are. It can also raise the quality of public services by directing them more precisely to where they’re needed as well as by tapping the collective intelligence and imagination of thousands of participants….

Although it will not be used this year, because the project is still very much in the trial phase, the use of ATMs is potentially revolutionary. As Fonseca puts it, ‘In every remote part of the country, you might have nothing else, but you have an ATM.’ Moreover, an ATM could display proposals and allow people to vote directly, not least because it already contains a secure way of verifying their identity. At the moment, for comparison, people can vote by text or online, sending in the number from their ID card, which is checked against a database….(More)”.

How to Succeed in the Networked World: A Grand Strategy for the Digital Age

Curated on Posted on by Stefaan Verhulst

Anne-Marie Slaughter in Foreign Affairs: “Foreign policy experts have long been taught to see the world as a chessboard, analyzing the decisions of great powers and anticipating rival states’ reactions in a continual game of strategic advantage. Nineteenth-century British statesmen openly embraced this metaphor, calling their contest with Russia in Central Asia “the Great Game.” Today, the TV show Game of Thrones offers a particularly gory and irresistible version of geopolitics as a continual competition among contending kingdoms.

Think of a standard map of the world, showing the borders and capitals of the world’s 190-odd countries. That is the chessboard view.

Now think of a map of the world at night, with the lit-up bursts of cities and the dark swaths of wilderness. Those corridors of light mark roads, cars, houses, and offices; they mark the networks of human relationships, where families and workers and travelers come together. That is the web view. It is a map not of separation, marking off boundaries of sovereign power, but of connection.

To see the international system as a web is to see a world not of states but of networks. It is the world of terrorism; of drug, arms, and human trafficking; of climate change and declining biodiversity; of water wars and food insecurity; of corruption, money laundering, and tax evasion; of pandemic disease carried by air, sea, and land. In short, it is the world of many of the most pressing twenty-first-century global threats… (More)”.

How technology can help nations navigate the difficult path to food sovereignty

Curated on Posted on by Stefaan Verhulst

 at The Conversation Global: “As the movement of people across the world creates more multicultural societies, can trade help communities maintain their identity? This is the question at the heart of a concept known as “food sovereignty”.

Food sovereignty has been defined as “the right of peoples to healthy and culturally appropriate food produced through ecologically sound and sustainable methods” and, critically, the ability of people to own their food systems.

Culturally appropriate food refers to the cuisine eaten by a certain group, which reflects their own values, norms, religion and preferences. It is usually dynamic and may change over time.

In my journey across different food landscapes, I have discovered that people consume food not just to satisfy hunger but for cultural, religious, and social reasons. And I have learnt that there are ways that international trade can help facilitate this….

Cultural groups have different definitions of good or appropriate food. The elite (who can afford it) and people who are environmentally conscious, for instance, believe in organic or local produce; Jews eat kosher food; and Muslims eat halal.

The challenge lies with making sure food is appropriately labelled – as organic, local, kosher or halal – and the key here is the authenticity of the certification process.

It can be quite difficult to trace the origin of certain foods, whether they’re produced locally or internationally. This educates consumers, allowing them to make the right choice. But it may be an additional cost for farmers, so there is little incentive to label.

The case for transparency and authentication

To ensure that trade allows people to have access to authentic and culturally appropriate food, I recommend a new, digitised process called “crypto-labelling”. Crypto-labelling would use secure communication technology to create a record which traces the history of a particular food from the farm to grocery stores. It would mean consistent records, no duplication, a certification registry, and easy traceability.

Crypto-labelling would ensure transparency in the certification process for niche markets, such as halal, kosher and organic. It allows people who don’t know or trust each other to develop a dependable relationship based on a particular commodity.

If somebody produces organic amaranth in Cotonou, Benin, for instance, and labels it with a digital code that anyone can easily understand, then a family in another country can have access to the desired food throughout the year.

This initiative, which should be based on the blockchain technology behind Bitcoin, can be managed by consumer or producer cooperatives. On the consumer end, all that’s required is a smartphone to scan and read the crypto-labels.

The adoption of blockchain technology in the agricultural sector can help African countries “leapfrog” to the fourth industrial revolution.

Leapfrogging happens when developing countries skip an already outmoded technology that’s widely used in the developed world and embrace a newer one instead. In the early 2000s, for instance, households with no landline became households with more than two mobile phones. This enabled the advent of a new platform for mobile banking in Kenya and Somalia.

Similarly, crypto-labelling will lead to a form of “electronic agriculture” which will make it cheaper in the long run to label and enhance traceability. With access to mobile technology increasing globally, it’s a feasible system for the developing world…(More)”

Twitter, UN Global Pulse announce data partnership

Curated on Posted on by Stefaan Verhulst

PressRelease: “Twitter and UN Global Pulse today announced a partnership that will provide the United Nations with access to Twitter’s data tools to support efforts to achieve the Sustainable Development Goals, which were adopted by world leaders last year.

Every day, people around the world send hundreds of millions of Tweets in dozens of languages. This public data contains real-time information on many issues including the cost of food, availability of jobs, access to health care, quality of education, and reports of natural disasters. This partnership will allow the development and humanitarian agencies of the UN to turn these social conversations into actionable information to aid communities around the globe.

“The Sustainable Development Goals are first and foremost about people, and Twitter’s unique data stream can help us truly take a real-time pulse on priorities and concerns — particularly in regions where social media use is common — to strengthen decision-making. Strong public-private partnerships like this show the vast potential of big data to serve the public good,” said Robert Kirkpatrick, Director of UN Global Pulse.

“We are incredibly proud to partner with the UN in support of the Sustainable Development Goals,” said Chris Moody, Twitter’s VP of Data Services. “Twitter data provides a live window into the public conversations that communities around the world are having, and we believe that the increased potential for research and innovation through this partnership will further the UN’s efforts to reach the Sustainable Development Goals.”

Organizations and business around the world currently use Twitter data in many meaningful ways, and this unique data source enables them to leverage public information at scale to better inform their policies and decisions. These partnerships enable innovative uses of Twitter data, while protecting the privacy and safety of Twitter users.

UN Global Pulse’s new collaboration with Twitter builds on existing R&D that has shown the power of social media for social impact, like measuring the impact of public health campaigns, tracking reports of rising food prices, or prioritizing needs after natural disasters….(More)”

How Technology is Crowd-Sourcing the Fight Against Hunger

Curated on Posted on by Stefaan Verhulst

Beth Noveck at Media Planet: “There is more than enough food produced to feed everyone alive today. Yet access to nutritious food is a challenge everywhere and depends on getting every citizen involved, not just large organizations. Technology is helping to democratize and distribute the job of tackling the problem of hunger in America and around the world.

Real-time research

One of the hardest problems is the difficulty of gaining real-time insight into food prices and shortages. Enter technology. We no longer have to rely on professional inspectors slowly collecting information face-to-face. The UN World Food Programme, which provides food assistance to 80 million people each year, together with Nielsen is conducting mobile phone surveys in 15 countries (with plans to expand to 30), asking people by voice and text about what they are eating. Formerly blank maps are now filled in with information provided quickly and directly by the most affected people, making it easy to prioritize the allocation of resources.

Technology helps the information flow in both directions, enabling those in need to reach out, but also to become more effective at helping themselves. The Indian Ministry of Agriculture, in collaboration with Reuters Market Light, provides information services in nine Indian languages to 1.4 million registered farmers in 50,000 villages across 17 Indian states via text and voice messages.

“In the United States, 40 percent of the food produced here is wasted, and yet 1 in 4 American children (and 1 in 6 adults) remain food insecure…”

Data to the people

New open data laws and policies that encourage more transparent publication of public information complement data collection and dissemination technologies such as phones and tablets. About 70 countries and hundreds of regions and cities have adopted open data policies, which guarantee that the information these public institutions collect be available for free use by the public. As a result, there are millions of open datasets now online on websites such as the Humanitarian Data Exchange, which hosts 4,000 datasets such as country-by-country stats on food prices and undernourishment around the world.

Companies are compiling and sharing data to combat food insecurity, too. Anyone can dig into the data on the Global Open Data for Agriculture and Nutrition platform, a data collaborative where 300 private and public partners are sharing information.

Importantly, this vast quantity of open data is available to anyone, not only to governments. As a result, large and small entrepreneurs are able to create new apps and programs to combat food insecurity, such as Plantwise, which uses government data to offer a knowledge bank and run “plant clinics” that help farmers lose less of what they grow to pests. Google uses open government data to show people the location of farmers markets near their homes.

Students, too, can learn to play a role. For the second summer in a row, the Governance Lab at New York University, in partnership with the United States Department of Agriculture (USDA), mounted a two-week open data summer camp for 40 middle and high school students. The next generation of problem solvers is learning new data science skills by working on food safety and other projects using USDA open data.

Enhancing connection

Ultimately, technology enables greater communication and collaboration among the public, social service organizations, restaurants, farmers and other food producers who must work together to avoid food crises. The European Food Safety Authority in Italy has begun exploring how to use internet-based collaboration (often called citizen science or crowdsourcing) to get more people involved in food and feed risk assessment.

In the United States, 40 percent of the food produced here is wasted, and yet 1 in 4 American children (and 1 in 6 adults) remain food insecure, according to the Rockefeller Foundation. Copia, a San Francisco based smartphone app facilitates donations and deliveries of those with excess food in six cities in the Bay Area. Zero Percent in Chicago similarly attacks the distribution problem by connecting restaurants to charities to donate their excess food. Full Harvest is a tech platform that facilitates the selling of surplus produce that otherwise would not have a market.

Mobilizing the world

Prize-backed challenges create the incentives for more people to collaborate online and get involved in the fight against hunger….(More)”

The mAgri Design Toolkit

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“The mAgri Design Toolkit is a collection of instructions, tools, and stories to help develop and scale mobile agriculture products by applying a user-centered design approach.
Many mAgri services that have launched in emerging markets have suffered from low user adoption, despite coming from leading mobile network operators and value-added service (VAS) providers. This toolkit is one of the outcomes of a partnership between the GSMA mAgri Programme and frog, and provides operational guidance on how to bring the user-centred design approach into the product development process to better connect mAgri services with the needs of farmers and other key actors in the ecosystem….(More)”

The Internet for farmers without Internet

Curated on Posted on by Stefaan Verhulst

Project Breakthrough: “Mobile Internet is rapidly becoming a primary source of knowledge for rural populations in developing countries. But not every one of the world’s 500 million smallholder farmers is connected to the Internet – which means they can struggle to solve daily agricultural challenges. With no way to access to information on things like planting, growing and selling, farmers in Asia, Latin America and Africa simply cannot grow. Many live on less than a dollar a day and don’t have smartphones to ask Google what to do.

London-based startup WeFarm is the world’s first free peer-to-peer network that spreads crowdsourced knowledge via SMS messages, which only need simple mobile phones. Since launching in November 2015, its aim has been to give remote, offline farmers access to the vital innovative insight, such as crop diversification, tackling soil erosion or changing climatic conditions. Billing itself as ‘The internet for people without the internet’, WeFarm strongly believes in the power of grassroots information. That’s why it costs nothing.

“With WeFarm we want all farmers in the world to be able to search for and access the information they need to improve their livelihoods,” Kenny Ewan, CEO tells us. The seeds for his idea were planted after many years working with indigenous communities in Latin America, based in Peru. “To me it makes perfect sense to allow farmers to connect with other farmers in order to find solutions to their problems. These farmers are experts in agriculture, and they come up with low-cost, innovative solutions, that are easy to implement.”

Farmers send questions by SMS to a local WeFarm number. Then they are connected to a huge crowdsourcing platform. The network’s back-end uses machine-learning algorithms to match them to farmers with answers. This data creates a sort of Google for agriculture…(More)”