Chapter by Francisco Luis Benítez Martínez, María Visitación Hurtado Torres and Esteban Romero Frías: “Currently Distributed Ledger Technologies-DLTs, and especially the Blockchain technology, are an excellent opportunity for public institutions to transform the channels of citizen participation and reinvigorate democratic processes. These technologies permit the simplification of processes and make it possible to safely and securely manage the data stored in its records. This guarantees the transmission and public transparency of information, and thus leads to the development of a new citizen governance model by using technology such as a BaaS (Blockchain as a Service) platform. G-Cloud solutions would facilitate a faster deployment in the cities and provide scalability to foster the creation of Smart Citizens within the philosophy of Open Government. The development of an eParticipation model that can configure a tokenizable system of the actions and processes that citizens currently exercise in democratic environments is an opportunity to guarantee greater participation and thus manage more effective local democratic spaces. Therefore, a Blockchain solution in eDemocracy platforms is an exciting new opportunity to claim a new pattern of management amongst the agents that participate in the public sphere….(More)”.
Challenges in using data across government
National Audit Office (UK): “Data is crucial to the way government delivers services for citizens, improves its own systems and processes, and makes decisions. Our work has repeatedly highlighted the importance of evidence-based decision-making at all levels of government activity, and the problems that arise when data is inadequate.
Government recognises the value of using data more effectively, and the importance of ensuring security and public trust in how it is used. It plans to produce a new national data strategy in 2020 to position “the UK as a global leader on data, working collaboratively and openly across government”.
To achieve its ambitions government will need to resolve fundamental challenges around how to use and share data safely and appropriately, and how to balance competing demands on public resources in a way that allows for sustained but proportionate investment in data. The future national data strategy provides the government with an opportunity to do this, building on the renewed interest and focus on the use of data within government and beyond.
Content and scope of the report
This report sets out the National Audit Office’s experience of data across government, including initial efforts to start to address the issues. From our past work we have identified three areas where government needs to establish the pre-conditions for success: clear strategy and leadership; a coherent infrastructure for managing data; and broader enablers to safeguard and support the better use of data. In this report we consider:
- the current data landscape across government (Part One);
- how government needs a clear plan and leadership to improve its use of data (Part Two);
- the quality, standards and systems needed to use data effectively (Part Three); and
- wider conditions and enablers for success (Part Four).
Concluding remarks
Past examples such as Windrush and Carer’s Allowance show how important good‑quality data is, and the consequences if not used well. Without accurate, timely and proportionate data, government will not be able get the best use out of public money or take the next step towards more sophisticated approaches to using data that can reap real rewards.
But despite years of effort and many well-documented failures, government has lacked clear and sustained strategic leadership on data. This has led to departments under-prioritising their own efforts to manage and improve data. There are some early signs that the situation is improving, but unless government uses the data strategy to push a sea change in strategy and leadership, it will not get the right processes, systems and conditions in place to succeed, and this strategy will be yet another missed opportunity….(More)”.
Modernizing Congress: Bringing Democracy into the 21st Century
Report by Lorelei Kelly: “Congress represents a national cross section of civic voice. It is potentially the most diverse market for ideas in government and should be reaping the benefits of America’s creativity and knowledge. During our transition into the 21st century, this civic information asset — from lived experience to structured data — should fuel the digital infrastructure of a modern representative system. Yet Congress has thus far failed to tap this resource on behalf of its legislative and deliberative functions.
Today’s Congress can’t compete on digital infrastructure or modern data methods with the executive branch, the media or the private sector. To be sure, information weaponization, antique technology and Congress’ stubborn refusal to fund itself has arrested its development of a digital infrastructure. Congress is knowledge incapacitated, physically disconnected and technologically obsolete. In this condition, it cannot fulfill its First Branch duties as laid out in Article I of the U.S. Constitution.
Fortunately, changing the direction of Congress is now in sight. Before the end of January 2019, (1) the Foundations for Evidence-Based Policymaking Act became law, (2) the House created a Select Committee on Modernization, and (3) Congress began to restore its internal science and technology capacity.
Modernizing Congress lays out a plan to accelerate this institutional progress. It scopes out the challenge of including civic voice in the legislative and deliberative process. It then identifies trusted local information intermediaries who could act as key components of a modern knowledge commons in Congress. With three case studies, the report illustrates how members and staff are finding new ways to build connection and gather useful constituent input at the district level. The report explores an urban, rural and suburban district. It concludes that while individual members are leveraging technology to connect and use new forms of civic voice from constituents, what Congress needs most is a systemwide digital infrastructure and updated institutional standards for data collection….(More)”.
Information, Technology and Control in a Changing World: Understanding Power Structures in the 21st Century
Book edited by Blayne Haggart, Kathryn Henne, and Natasha Tusikov: “This book explores the interconnected ways in which the control of knowledge has become central to the exercise of political, economic, and social power. Building on the work of International Political Economy scholar Susan Strange, this multidisciplinary volume features experts from political science, anthropology, law, criminology, women’s and gender studies, and Science and Technology Studies, who consider how the control of knowledge is shaping our everyday lives. From “weaponised copyright” as a censorship tool, to the battle over control of the internet’s “guts,” to the effects of state surveillance at the Mexico–U.S. border, this book offers a coherent way to understand the nature of power in the twenty-first century…(More)”.
Make FOIA Work
“Make FOIA Work is about re-imagining journalism through design, participation and collaboration. Faculty, staff and students at Emerson College and the Engagement Lab staff worked alongside the Boston Institute of Nonprofit Journalism (BINJ) and MuckRock, two independent and alternative news and information platforms and publishers, to produce a data-driven and engagement-based investigative reporting series that exposes corruption around the sales of guns in Massachusetts. Through design studios in participatory methods and data visualization, project participants created a participatory guide book for journalists, practitioners and community members on how to undertake participatory design projects with a focus on FOIA requests, community participation, and collaboration. The project also highlights the course syllabi in participatory design methods and data visualization….(More)”.
An open platform centric approach for scalable government service delivery to the poor: The Aadhaar case
Paper by Sandip Mukhopadhyay, Harry Bouwman and Mahadeo PrasadJaiswal: “The efficient delivery of government services to the poor, or Bottom of the Pyramid (BOP), faces many challenges. While a core problem is the lack of scalability, that could be solved by the rapid proliferation of platforms and associated ecosystems. Existing research involving platforms focus on modularity, openness, ecosystem leadership and governance, as well as on their impact on innovation, scale and agility. However, existing studies fail to explore the role of platform in scalable e-government services delivery on an empirical level. Based on an in-depth case study of the world’s largest biometric identity platform, used by millions of the poor in India, we develop a set of propositions connecting the attributes of a digital platform ecosystem to different indicators for the scalability of government service delivery. We found that modular architecture, combined with limited functionality in core modules, and open standards combined with controlled access and ecosystem governance enabled by keystone behaviour, have a positive impact on scalability. The research provides insights to policy-makers and government officials alike, particularly those in nations struggling to provide basic services to poor and marginalised. …(More)”.
Transparency in the EU Institutions – An Overview
Paper by Gianluca Sgueo: “The concepts of transparency of the public sector has been in existence, in various forms, for centuries. Academics, however, agree on the fact that transparency should be qualified as a modern concept. The wave of government reforms that occurred in the 1950s and the 1960s fostered the culture of transparent, accessible and accountable bureaucracies. In the 1990s, following on the spread of technologies, terms like “Government 2.0” and “open government” were coined to describe the use that public administrations made of the Internet and other digital tools in order to foster civic engagement, improve transparency, and enhance the efficiency of government services.
Transparency has come to the fore again over the past few years. National and supranational regulators (including the European Union) have placed transparency among the priorities in their regulatory agendas. Enhanced transparency in decision-making is considered to be a solution to the decline of trust in the public sector, a limit to the negative impact of conspiracy theories and fake news, and also a way to revitalise civic engagement.
EU institutions promote transparency across different lines of action. Exemplary are the ongoing debates on reforming the legislative procedure of the Union, regulating lobbying activities, making available data in open format and digitalising services. Also relevant is the role of the European Ombudsman in promoting a culture of transparency at the EU level.
Studies suggest that transparency and participation in public governance are having a positive impact on the accountability of EU institutions, and hence on citizens’ perceptions of their activities. The present briefing offers an overview of the actions that EU institutions are implementing to foster transparency, analyzing the potential benefits and briefly discussing its possible drawbacks…(More)”.
Smarter Select Committees
Theo Bass at Nesta: “This report outlines how digital tools and methods can help select committees restore public trust in democracy, reinvigorate public engagement in Parliament and enhance the work of committees themselves.
Since their establishment in 1979, select committees have provided one of our most important democratic functions. At their best, committees gather available evidence, data and insight; tap into public experiences and concerns; provide a space for thoughtful deliberation; and help parliament make better decisions. However, the 40th anniversary of select committees presents an important opportunity to re-examine this vital parliamentary system to ensure they are fit for the 21st century.
Since 2012 select committees have committed to public engagement as a ‘core task’ of their work, but their approach has not been systematic and they still struggle to reach beyond the usual suspects, or find ways to gather relevant knowledge quickly and effectively. With public trust in democracy deteriorating, the imperative to innovate, improve legitimacy and find new ways to involve people in national politics is stronger than ever. This is where digital innovation can help.
If used effectively, digital tools and methods offer select committees the opportunity to be more transparent and accessible to a wider range of people, improving relevance and impact. Like any good public engagement, this needs careful design, without which digital participation risks being distorting and unhelpful, amplifying the loudest or least informed voices.
To achieve success, stronger ambition and commitment by senior staff and MPs, as well as experimentation and learning through trial and improvement will be essential. We recommend that the UK Parliament commits to running at least five pilots for digital participation, which we outline in more detail in the final section of this report….(More)”.
Future Studies and Counterfactual Analysis
Book by Theodore J. Gordon and Mariana Todorova: “In this volume, the authors contribute to futures research by placing the counterfactual question in the future tense. They explore the possible outcomes of future, and consider how future decisions are turning points that may produce different global outcomes. This book focuses on a dozen or so intractable issues that span politics, religion, and technology, each addressed in individual chapters. Until now, most scenarios written by futurists have been built on cause and effect narratives or depended on numerical models derived from historical relationships. In contrast, many of the scenarios written for this book are point descriptions of future discontinuities, a form allows more thought-provoking presentations. Ultimately, this book demonstrates that counterfactual thinking and point scenarios of discontinuities are new, groundbreaking tools for futurists….(More)”.
Government Communications in a Digital Age
Book by Kim Murphy: “Just like political parties, governments must adapt to the demands of the digital sphere as their legitimacy is dependent on their ability to communicate decisions to citizens. However, despite abundant research into how the Internet is changing political communications, little is known about how governments use digital technologies to communicate with citizens. There is also little knowledge of how different political systems shape the use of technology in this respect. Therefore, from a comparative perspective this study examines how government organisations in Germany and Great Britain are using websites and social media to interact with citizens and the media on a daily basis. Its empirical approach involves a content analysis of government websites and social media pages and a social network analysis of Twitter networks. Its findings show that government ministries predominantly use websites and social media for one-way communication and that social media is supporting the personalisation of government communications….(More)”.