Paper by Philip S.C. Lewis and Linda Mulcahy: “Government lawyers have been rather neglected by scholars interested in the workings of the legal profession and the role of professional groups in contemporary society. This is surprising given the potential for them to influence the internal workings of an increasingly legalistic and centralized state. This article aims to partly fill the gap left by looking at the way that lawyers employed by the government and the administrators they work with talk about their day to day practices. It draws on the findings of a large-scale empirical study of government lawyers in seven departments, funded by the ESRC. The study was undertaken between 2002-2003 by Philip Lewis, and is reported for the first time here. By looking at lawyers in bureaucracies the interviews conducted sought to explore what government lawyers do, how they talked about their work, and what distinguished them from the administrative grade clients and colleagues they worked with….(More)”.
The Future of Citizen Engagement: Rebuilding the Democratic Dialogue
Report by the Congressional Management Foundation: “The Future of Citizen Engagement: Rebuilding the Democratic Dialogue” explores the current challenges to engagement and trust between Senators and Representatives and their constituents; proposes principles for rebuilding that fundamental democratic relationship; and describes innovative practices in federal, state, local, and international venues that Congress could look to for modernizing the democratic dialogue.
The report answers the following questions:
- What factors have contributed to the deteriorating state of communications between citizens and Congress?
- What principles should guide Congress as it tries to transform its communications systems and practices from administrative transactions to substantive interactions with the People it represents?
- What models at the state and international level can Congress follow as it modernizes and rebuilds the democratic dialogue?
The findings and recommendations in this report are based on CMF’s long history of researching the relationship between Members of Congress and their constituents…(More)”.
Citizen Needs – To Be Considered
Paper by Franzisca Maas, Sara Wolf, Anna Hohm and Jörn Hurtienne outlining “Requirements for Local Civic Participation Tools. In this paper, we argue for and present an empirical study of putting citizens into focus during the early stages of designing tools for civic participation in a mid-sized German town. Drawing on Contextual and Participatory Design, we involved 105 participants by conducting interviews, using Photovoice and participating in a local neighbourhood meeting.
Together with citizens, we built an Affinity Diagram, consolidated the data and identified key insights. As a result, we present and discuss different participation identities such as Motivated Activists, Convenience Participants or Companions and a collection of citizen needs for local civic participation, e. g., personal contact is irreplaceable for motivation, trust and mutual understanding, and some citizens preferred to “stumble across” information rather than actively searching for it. We use existing participation tools to demonstrate how individual needs could be addressed. Finally, we apply our insights to an example in our local context. We conclude that if we want to build digital tools that go beyond tokenistic, top-down ways of civic participation and that treat citizens as one homogeneous group, citizens need to be part of the design process right from the start. Supplemental material can be retrieved from https://osf.io/rxd7h/….(More)”
Study finds growing government use of sensitive data to ‘nudge’ behaviour
Article by Alex Hern: “A new form of “influence government”, which uses sensitive personal data to craft campaigns aimed at altering behaviour has been “supercharged” by the rise of big tech firms, researchers have warned.
National and local governments have turned to targeted advertisements on search engines and social media platforms to try to “nudge” the behaviour of the country at large, the academics found.
The shift to this new brand of governance stems from a marriage between the introduction of nudge theory in policymaking and an online advertising infrastructure that provides unforeseen opportunities to run behavioural adjustment
Some of the examples found by the Scottish Centre for Crime and Justice Research (SCCJR) range from a Prevent-style scheme to deter young people from becoming online fraudsters to tips on how to light a candle properly. While targeted advertising is common across business, one researcher argues that the government using it to drive behavioural change could create a perfect feedback loop.
“With the government, you’ve got access to all this data where you can see pretty much in real time who you need to talk to demographically, and then on the other end you can actually see, well, ‘did this make a difference?’,” said Ben Collier, of the University of Edinburgh. “The government doing this supercharges the ability of it to actually work.”
The British government’s fondness for minor behavioural modification tactics began in the David Cameron era. Since the foundation of the Behavioural Insight Team – or “nudge unit” – at No 10, ministers eagerly looked for tweaks to help people pay car tax or encourage people to buy loft insulation.
The examples of influence government uncovered by the SCCJR range from deeply serious to almost endearingly silly. At one end of the spectrum is the National Crime Agency’s “Cyber-Prevent” programme, which involves identifying young people at risk of becoming involved in cybercrime…(More)”.
Future of e-Government: An integrated conceptual framework
Paper by Suresh Malodia, Amandeep Dhi, Mahima Mishra and Zeeshan Ahmed Bhatti: “The information and hyper-connectivity revolutions have caused significant disruptions in citizens’ interactions with governments all over the world. Failures in implementing e-government interventions suggest the lack of an integrated approach in understanding e-government as a discipline. In this study, we present an overarching and integrated conceptual framework of e-government grounded in robust qualitative research to describe the factors that must be integrated to implement e-government successfully. Drawing insights from 168 in-depth interviews conducted with multiple stakeholders in India, this study defines e-government as a multidimensional construct with customer orientation, channel orientation and technology orientation as its antecedents. Building on customer orientation and relationship marketing theories, this study proposes that the most significant factor impacting success in implementing e-government projects is citizen orientation, followed by channel orientation and technology orientation. The study also identifies the digital divide, economic growth and political stability as moderators of e-government. Furthermore, the study proposes the tangible and intangible outcomes of e-government with perceived privacy and shared understanding as moderating conditions. Finally, the study presents relevant theoretical and practical implications with future research directions….(More)”.
Participatory data stewardship
Report by the Ada Lovelace Institute: “Well-managed data can support organisations, researchers, governments and corporations to conduct lifesaving health research, reduce environmental harms and produce societal value for individuals and communities. But these benefits are often overshadowed by harms, as current practices in data collection, storage, sharing and use have led to high-profile misuses of personal data, data breaches and sharing scandals.
These range from the backlash to Care.Data, to the response to Cambridge Analytica and Facebook’s collection and use of data for political advertising. These cumulative scandals have resulted in ‘tenuous’ public trust in data sharing, which entrenches public concern about data and impedes its use in the public interest. To reverse this trend, what is needed is increased legitimacy, and increased trustworthiness, of data and AI use.
This report proposes a ‘framework for participatory data stewardship’, which rejects practices of data collection, storage, sharing and use in ways that are opaque or seek to manipulate people, in favour of practices that empower people to help inform, shape and – in some instances – govern their own data.
As a critical component of good data governance, it proposes data stewardship as the responsible use, collection and management of data in a participatory and rights-preserving way, informed by values and engaging with questions of fairness.
Drawing extensively from Sherry Arnstein’s ‘ladder of citizen participation’ and its more recent adaptation into a spectrum, this new framework is based on an analysis of over 100 case studies of different methods of participatory data stewardship. It demonstrates ways that people can gain increasing levels of control and agency over their data – from being informed about what is happening to data about themselves, through to being empowered to take responsibility for exercising and actively managing decisions about data governance….(More)”.
Design as Democratic Inquiry
Book by Carl DiSalvo: “Through practices of collaborative imagination and making, or “doing design otherwise,” design experiments can contribute to keeping local democracies vibrant.
In this counterpoint to the grand narratives of design punditry, Carl DiSalvo presents what he calls “doing design otherwise.” Arguing that democracy requires constant renewal and care, he shows how designers can supply novel contributions to local democracy by drawing together theory and practice, making and reflection. The relentless pursuit of innovation, uncritical embrace of the new and novel, and treatment of all things as design problems, says DiSalvo, can lead to cultural imperialism. In Design as Democratic Inquiry, he recounts a series of projects that exemplify engaged design in practice. These experiments in practice-based research are grounded in collaborations with communities and institutions.
The projects DiSalvo describes took place from 2014 to 2019 in Atlanta. Rather than presume that government, industry—or academia—should determine the outcome, the designers began with the recognition that the residents and local organizations were already creative and resourceful. DiSalvo uses the projects to show how design might work as a mode of inquiry. Resisting heroic stories of design and innovation, he argues for embracing design as fragile, contingent, partial, and compromised. In particular, he explores how design might be leveraged to facilitate a more diverse civic imagination. A fundamental tenet of design is that the world is made, and therefore it could be made differently. A key concept is that democracy requires constant renewal and care. Thus, designing becomes a way to care, together, for our collective future…(More)”.
World Public Sector Report 2021
UN-DESA: “Five years after the start of the implementation of the 2030 Agenda, governance issues remain at the forefront. The COVID-19 pandemic has highlighted even more the importance of national institutions for the achievement of the SDGs. The World Public Sector Report 2021 focuses on three dimensions of institutional change at the national level. First, it documents changes in institutional arrangements for SDG implementation since 2015. Second, it assesses the development, performance, strengths and weaknesses of follow-up and review systems for the SDGs. Third, it examines efforts made by governments and other stakeholders to enhance the capacity of public servants to implement the SDGs. Based on in-depth examination of institutional arrangements for SDG implementation in a sample of 24 countries in all regions, the report aims to draw attention to the institutional dimension of SDG implementation and provide lessons for national policymakers in this regard. The report also takes stock of the impacts of the COVID-19 pandemic on national institutions and their implications for delivering on the 2030 Agenda….(More)”.
Do Voters Trust Deliberative Minipublics? Examining the Origins and Impact of Legitimacy Perceptions for the Citizens’ Initiative Review
Paper by Kristinn Már & John Gastil: “Deliberative theorists argue that democracies face an increasing legitimacy crisis for lack of effective representation and robust decision-making processes. To address this problem, democratic reformers designed minipublics, such as Citizens Juries, Citizens Assemblies, and Deliberative Polls. Little is known, however, about who trusts minipublics and why. We use survey experiments to explore whether minipublics in three US states were able to influence the electorate’s policy knowledge and voting choices and whether such influences hinged on legitimacy. On average, respondents were uncertain or tilted towards distrust of these minipublics. We found higher levels of trust among people of color compared to Whites, poor compared to rich, and young compared to old. Specific information about minipublic design features did not boost their perceived legitimacy. In fact, one result suggests that awareness of balanced partisan testimony decreased trust. Finally, results show that minipublics can sway voters and improve knowledge, above and beyond the effects of a conventional voter pamphlet, but these effects were largely independent of minipublic trust….(More)”
(Successful) Democracies Breed Their Own Support
Paper by Daron Acemoglu et al: “Using large-scale survey data covering more than 110 countries and exploiting within-country variation across cohorts and surveys, we show that individuals with longer exposure to democracy display stronger support for democratic institutions. We bolster these baseline findings using an instrumental-variables strategy exploiting regional democratization waves and focusing on immigrants’ exposure to democracy before migration. In all cases, the timing and nature of the effects are consistent with a causal interpretation. We also establish that democracies breed their own support only when they are successful: all of the effects we estimate work through exposure to democracies that are successful in providing economic growth, peace and political stability, and public goods….(More)”.