media

The Internet Doesn’t Have to Be Bad for Democracy

Curated on June 5, 2017August 3, 2018 by Stefaan Verhulst

Tom Simonite at MIT Technology Review: “Accusations that the Internet and social media sow political division have flown thick and fast since recent contentious elections in the United States, the United Kingdom, and France. Facebook founder and CEO Mark Zuckerberg has even pledged to start working on technology that will turn the energy of online interactions into a more positive force (see “We Need More Alternatives to Facebook”).

Tiny, largely self-funded U.S. startup Pol.is has been working on a similar project longer than Zuckerberg and already has some promising results. The company’s interactive, crowdsourced survey tool can be used to generate maps of public opinion that help citizens, governments, and legislators discover the nuances of agreement and disagreement on contentious issues that exist. In 2016, that information helped the government of Taiwan break a six-year deadlock over how to regulate online alcohol sales, caused by entrenched, opposing views among citizens on what rules should apply.

“It allowed different sides to gradually see that they share the same underlying concern despite superficial disagreements,” says Audrey Tang, Taiwan’s digital minister. The island’s government now routinely sends out Pol.is surveys using Facebook ads, and to special-interest groups. It has also used the system to help thrash out what rules should apply to Airbnb rentals and mobile ride-hailing services such as Uber.

Pol.is’s open-source software is designed to serve up interactive online surveys around a particular issue. People are shown a series of short statements about aspects of a broader issue—for example, “Uber drivers should need the same licenses cab drivers do”—and asked to click to signal that they agree or disagree. People can contribute new statements of their own for others to respond to. The tangle of crisscrossing responses is used to automatically generate charts that map out different clusters of opinion, making it easy to see the points on which people tend to overlap or disagree.

Alternativet, a progressive Danish political party with nine members of parliament, is piloting Pol.is as a way to give its members a more direct role in formulating policy. Jon Skjerning-Rasmussen, a senior process coordinator with the party, says the way Pol.is visualizations are shared with people as they participate in a survey—letting them see how their opinions compare with those of others—helps people engage with the tool….(More).

Braindates

Curated on June 5, 2017August 3, 2018 by Stefaan Verhulst

Greg Oates at Skift: “C2 has evolved into a global benchmark for event design since launching in 2012, but the innovation extends beyond the creative mojo and significant resources invested into the physical layout.

The show works with Montreal-based E-180 to provide a digital matchmaking platform called Braindate for attendees to find other people with like-minded interests. It’s always a challenge at conferences to meet someone who might be a potential business partner or learning source, or whatever, especially when you don’t know who those people are.

In recent years, dozens of emerging event technology companies have attempted to develop cloud-based personal connectivity platforms to help conference participants cull through their attendee lists. Few, however, have scaled to provide an effective solution for crowdsourced learning and networking at events.

Braindate is …designed to be integrated into an event app where attendees can post a one-sentence question or goal explaining their particular interest. Those posts can be tagged with any number of phrases, such as “event UX” or “smart city” or “experiential marketing” to help users streamline their search.

When someone sees a Braindate suggestion that looks appealing, he or she clicks on it to show a calendar with concurrent open slots in both people’s schedules. Then that person sends a request with a specific time to meet to discuss their shared interests. It’s also important to note that C2 registrants could schedule meetings pre-conference, although the bulk of activity kicked in on opening day.

Other conferences have incorporated the Braindate platform into their event design and programming, including TED Women, Airbnb Open, Salesforce’s Dreamforce, and re:publica.

New this year at C2 Montreal, E-180 launched a Group Braindate scenario where a participant could schedule and host a meeting focusing on a specific topic with four other people. Interested parties would reserve one of the four open spaces, and then everyone participating could chat online within the specific Braindate page to curate the conversation ahead of time….

This year, Montreal-based PixMob developed a Web-based event platform for C2 called “Klik” — with the Braindate platform embedded in the user interface — instead of the typical, downloadable iOS/Android event app traditionally used for large tech/media/marketing conferences.

The obvious benefit from a Web-based event platform is that people don’t have to download another dedicated app to their phone solely for the duration of the live experience. As such, however, there was a lag time whenever attendees tried to access Klik, and the site had to reload every time you moved from page to page. The portal also required users to keep logging in many times during the day.

That’s a big pain point when you’re running around an event floor trying to make quick decisions while paging through app sections on the fly, along with thousands of other people doing the same thing inside a highly congested space.

Attendees also couldn’t add personal meetings into the Klik event agenda, requiring them to shift constantly between the Klik schedule and their email schedule, and the content describing each session and activation was often minimal to the point of being useless….(More)”.

How Data Mining Facebook Messages Can Reveal Substance Abusers

Curated on June 4, 2017August 3, 2018 by Stefaan Verhulst

Emerging Technology from the arXiv: “…Substance abuse is a serious concern. Around one in 10 Americans are sufferers. Which is why it costs the American economy more than $700 billion a year in lost productivity, crime, and health-care costs. So a better way to identify people suffering from the disorder, and those at risk of succumbing to it, would be hugely useful.

Bickel and co say they have developed just such a technique, which allows them to spot sufferers simply by looking at their social media messages such as Facebook posts. The technique even provides new insights into the way abuse of different substances influences people’s social media messages.

The new technique comes from the analysis of data collected between 2007 and 2012 as part of a project that ran on Facebook called myPersonality. Users who signed up were offered various psychometric tests and given feedback on their scores. Many also agreed to allow the data to be used for research purposes.

One of these tests asked over 13,000 users with an average age of 23 about the substances they used. In particular, it asked how often they used tobacco, alcohol, or other drugs, and assessed each participant’s level of use. The users were then divided into groups according to their level of substance abuse.

This data set is important because it acts as a kind of ground truth, recording the exact level of substance use for each person.

The team next gathered two other Facebook-related data sets. The first was 22 million status updates posted by more than 150,000 Facebook users. The other was even larger: the “like” data associated with 11 million Facebook users.

Finally, the team worked out how these data sets overlapped. They found almost 1,000 users who were in all the data sets, just over 1,000 who were in the substance abuse and status update data sets, and 3,500 who were in the substance abuse and likes data sets.

These users with overlapping data sets provide rich pickings for data miners. If people with substance use disorders have certain unique patterns of behavior, it may be possible to spot these in their Facebook status updates or in their patterns of likes.

So Bickel and co got to work first by text mining most of the Facebook status updates and then data mining most of the likes data set. Any patterns they found, they then tested by looking for people with similar patterns in the remaining data and seeing if they also had the same level of substance use.

The results make for interesting reading. The team says its technique was hugely successful. “Our best models achieved 86% for predicting tobacco use, 81% for alcohol use and 84% for drug use, all of which significantly outperformed existing methods,” say Bickel and co…. (More) (Full Paper: arxiv.org/abs/1705.05633: Social Media-based Substance Use Prediction).

How Twitter Is Being Gamed to Feed Misinformation

Curated on June 4, 2017August 3, 2018 by Stefaan Verhulst

Farhad Manjoo. at the New York Times: “…the biggest problem with Twitter’s place in the news is its role in the production and dissemination of propaganda and misinformation. It keeps pushing conspiracy theories — and because lots of people in the media, not to mention many news consumers, don’t quite understand how it works, the precise mechanism is worth digging into….Here’s how.

The guts of the news business.

One way to think of today’s disinformation ecosystem is to picture it as a kind of gastrointestinal tract…. Twitter often acts as the small bowel of digital news. It’s where political messaging and disinformation get digested, packaged and widely picked up for mass distribution to cable, Facebook and the rest of the world.

This role for Twitter has seemed to grow more intense during (and since) the 2016 campaign. Twitter now functions as a clubhouse for much of the news. It’s where journalists pick up stories, meet sources, promote their work, criticize competitors’ work and workshop takes. In a more subtle way, Twitter has become a place where many journalists unconsciously build and gut-check a worldview — where they develop a sense of what’s important and merits coverage, and what doesn’t.

This makes Twitter a prime target for manipulators: If you can get something big on Twitter, you’re almost guaranteed coverage everywhere….

Twitter is clogged with fake people.

For determined media manipulators, getting something big on Twitter isn’t all that difficult. Unlike Facebook, which requires people to use their real names, Twitter offers users essentially full anonymity, and it makes many of its functions accessible to outside programmers, allowing people to automate their actions on the service.

As a result, numerous cheap and easy-to-use online tools let people quickly create thousands of Twitter bots — accounts that look real, but that are controlled by a puppet master.

Twitter’s design also promotes a slavish devotion to metrics: Every tweet comes with a counter of Likes and Retweets, and users come to internalize these metrics as proxies for real-world popularity….

They may ruin democracy.

…. the more I spoke to experts, the more convinced I became that propaganda bots on Twitter might be a growing and terrifying scourge on democracy. Research suggests that bots are ubiquitous on Twitter. Emilio Ferrara and Alessandro Bessi, researchers at the University of Southern California, found that about a fifth of the election-related conversation on Twitter last year was generated by bots. Most users were blind to them; they treated the bots the same way they treated other users….

in a more pernicious way, bots give us an easy way to doubt everything we see online. In the same way that the rise of “fake news” gives the president cover to label everything “fake news,” the rise of bots might soon allow us to dismiss any online enthusiasm as driven by automation. Anyone you don’t like could be a bot; any highly retweeted post could be puffed up by bots….(More)”.

Permanent Campaigning in Canada

Curated on June 1, 2017August 20, 2018 by Stefaan Verhulst

Book by Alex Marland, Thierry Giasson and Anna Lennox Esselment: “Election campaigning never stops. That is the new reality of politics and government in Canada, where everyone from staffers in the Prime Minister’s Office to backbench MPs practise political marketing and communication as though the official campaign were still underway.

Permanent Campaigning in Canada examines the growth and democratic implications of political parties’ relentless search for votes and popularity and what a constant state of electioneering means for governance. With the emergence of fixed-date elections and digital media, each day is a battle to win mini-contests: the news cycle, public opinion polls, quarterly fundraising results, by-elections, and more. The contributors’ case studies – on political databases, the strategy behind online political communication, the politicization of government advertising, and the role of the PMO and political staff – reveal how political actors are using all available tools at their disposal to secure electoral advantage, including the use of public resources for partisan gain.

This is the first study of a phenomenon that has become embedded in Canadian politics and government. It reveals the extent to which political parties and political staff have embraced non-stop electioneering, and the consequences for our democratic processes and institutions….(More)”

The Way Ahead

Curated on May 31, 2017August 3, 2018 by Stefaan Verhulst

Transcript of lecture delivered by Stephen Fry on the 28th May 2017 • Hay Festival, Hay-on-Wye: “Peter Florence, the supremo of this great literary festival, asked me some months ago if I might, as part of Hay’s celebration of the five hundredth anniversary of Martin Luther’s kickstarting of the reformation, suggest a reform of the internet…

You will be relieved to know, that unlike Martin Luther, I do not have a full 95 theses to nail to the door, or in Hay’s case, to the tent flap. It might be worth reminding ourselves perhaps, however, of the great excitements of the early 16th century. I do not think it is a coincidence that Luther grew up as one of the very first generation to have access to printed books, much as some of you may have children who were the first to grow up with access to e-books, to iPads and to the internet….

The next big step for AI is the inevitable achievement of Artificial General Intelligence, or AGI, sometimes called ‘full artificial intelligence’ the point at which machines really do think like humans. In 2013, hundreds of experts were asked when they thought AGI may arise and the median prediction was they year 2040. After that the probability, most would say certain, is artificial super-intelligence and the possibility of reaching what is called the Technological Singularity – what computer pioneer John van Neumann described as the point “…beyond which humans affairs, as we know them, could not continue.” I don’t think I have to worry about that. Plenty of you in this tent have cause to, and your children beyond question will certainly know all about it. Unless of course the climate causes such havoc that we reach a Meteorological Singularity. Or the nuclear codes are penetrated by a self-teaching algorithm whose only purpose is to find a way to launch…

It’s clear that, while it is hard to calculate the cascade upon cascade of new developments and their positive effects, we already know the dire consequences and frightening scenarios that threaten to engulf us. We know them because science fiction writers and dystopians in all media have got there before us and laid the nightmare visions out. Their imaginations have seen it all coming. So whether you believe Ray Bradbury, George Orwell, Aldous Huxley, Isaac Asimov, Margaret Atwood, Ridley Scott, Anthony Burgess, H. G. Wells, Stanley Kubrick, Kazuo Ishiguro, Philip K. Dick, William Gibson, John Wyndham, James Cameron, the Wachowski’s or the scores and scores of other authors and film-makers who have painted scenarios of chaos and doom, you can certainly believe that a great transformation of human society is under way, greater than Gutenberg’s revolution – greater I would submit than the Industrial Revolution (though clearly dependent on it) – the greatest change to our ways of living since we moved from hunting and gathering to settling down in farms, villages and seaports and started to trade and form civilisations. Whether it will alter the behaviour, cognition and identity of the individual in the same way it is certain to alter the behaviour, cognition and identity of the group, well that is a hard question to answer.

But believe me when I say that it is happening. To be frank it has happened. The unimaginably colossal sums of money that have flowed to the first two generations of Silicon Valley pioneers have filled their coffers, their war chests, and they are all investing in autonomous cars, biotech, the IoT, robotics Artificial Intelligence and their convergence. None more so than the outlier, the front-runner Mr Elon Musk whose neural link system is well worth your reading about online on the great waitbutwhy.com website. Its author Tim Urban is a paid consultant of Elon Musk’s so he has the advantage of knowing what he is writing about but the potential disadvantage of being parti pri and lacking in objectivity. Elon Musk made enough money from his part in the founding and running of PayPal to fund his manifold exploits. The Neuralink project joins his Tesla automobile company and subsidiary battery and solar power businesses, his Space X reusable spacecraft group, his OpenAI initiative and Hyperloop transport system. The 1950s and 60s Space Race was funded by sovereign governments, this race is funded by private equity, by the original investors in Google, Apple, Facebook and so on. Nation states and their agencies are not major players in this game, least of all poor old Britain. Even if our politicians were across this issue, and they absolutely are not, our votes would still be an irrelevance….

So one thesis I would have to nail up to the tent is to clamour for government to bring all this deeper into schools and colleges. The subject of the next technological wave, I mean, not pornography and prostitution. Get people working at the leading edge of AI and robotics to come into the classrooms. But more importantly listen to them – even if what they say is unpalatable, our masters must have the intellectual courage and honesty to say if they don’t understand and ask for repetition and clarification. This time, in other words, we mustn’t let the wave engulf us, we must ride its crest. It’s not quite too late to re-gear governmental and educational planning and thinking….

The witlessness of our leaders and of ourselves is indeed a problem. The real danger surely is not technology but technophobic Canute-ism, a belief that we can control, change or stem the technological tide instead of understanding that we need to learn how to harness it. Driving cars is dangerous, but we developed driving lesson requirements, traffic controls, seat-belts, maintenance protocols, proximity sensors, emission standards – all kinds of ways of mitigating the danger so as not to deny ourselves the life-changing benefits of motoring.

We understand why angry Ned Ludd destroyed the weaving machines that were threatening his occupation (Luddites were prophetic in their way, it was weaving machines that first used the punched cards on which computers relied right up to the 1970s). We understand too why French workers took their clogs, their sabots as they were called, and threw them into the machinery to jam it up, giving us the word sabotage. But we know that they were in the end, if you’ll pardon the phrase, pissing into the wind. No technology has ever been stopped.

So what is the thesis I am nailing up? Well, there is no authority for me to protest to, no equivalent of Pope Leo X for it to be delivered to, and I am certainly no Martin Luther. The only thesis I can think worth nailing up is absurdly simple. It is a cry as much from the heart as from the head and it is just one word – Prepare. We have an advantage over our hunter gatherer and farming ancestors, for whether it is Winter that is coming, or a new Spring, is entirely in our hands, so long as we prepare….(More)”.

How can we study disguised propaganda on social media? Some methodological reflections

Curated on May 29, 2017August 3, 2018 by Stefaan Verhulst

Jannick Schou and Johan Farkas at DataDrivenJournalism: ’Fake news’ has recently become a seemingly ubiquitous concept among journalists, researchers, and citizens alike. With the rise of platforms such as Facebook and Twitter, it has become possible to spread deliberate forms of misinformation in hitherto unforeseen ways. This has also spilled over into the political domain, where new forms of (disguised) propaganda and false information have recently begun to emerge. These new forms of propaganda have very real effects: they serve to obstruct political decision-making processes, instil false narratives within the general public, and add fuel to already heated sites of political conflict. They represent a genuine democratic problem.

Yet, so far, both critical researchers and journalists have faced a number of issues and challenges when attempting to understand these new forms of political propaganda. Simply put: when it comes to disguised propaganda and social media, we know very little about the actual mechanisms through which such content is produced, disseminated, and negotiated. One of the key explanations for this might be that fake profiles and disguised political agendas are incredibly difficult to study. They present a serious methodological challenge. This is not only due to their highly ephemeral nature, with Facebook pages being able to vanish after only a few days or hours, but also because of the anonymity of its producers. Often, we simply do not know who is disseminating what and with what purpose. This makes it difficult for us to understand and research exactly what is going on.

This post takes its point of departure from a new article published in the international academic journal New Media & Society. Based on the research done for this article, we want to offer some methodological reflections as to how disguised propaganda might be investigated. How can we research fake and disguised political agendas? And what methodological tools do we have at our disposal?…

two main methodological advices spring to mind. First of all: collect as much data as you can in as many ways as possible. Make screenshots, take detailed written observations, use data scraping, and (if possible) participate in citizen groups. One of the most valuable resources we had at our disposal was the set of heterogeneous data we collected from each page. Using this allowed us to carefully dissect and retrace the complex set of practices involved in each page long after they were gone. While we certainly tried to be as systematic in our data collection as possible, we also had to use every tool at our disposal. And we had to constantly be on our toes. As soon as a page emerged, we were there: ready to write down notes and collect data.

Second: be willing to participate and collaborate. Our research showcases the immense potential in researchers (and journalists) actively collaborating with citizen groups and grassroots movements. Using the collective insights and attention of this group allowed us to quickly find and track down pages. It gave us renewed methodological strength. Collaborating across otherwise closed boundaries between research and journalism opens up new avenues for deeper and more detailed insights….(More)”

A framework for analyzing digital volunteer contributions in emergent crisis response efforts

Curated on May 29, 2017August 3, 2018 by Stefaan Verhulst

Chul Hyun Park and Erik W Johnston in New Media and Society: “Advances in information, communication, and computational technologies allow digital volunteer networks formed by concerned publics across the globe to contribute to an effective response to disasters and crises. Digital volunteer networks are event-centric and emergent networks. Currently, the literature is sharply growing in the fields of communication, computer science, emergency management, and geography. This article aims to assess the current status of the literature and suggest a comprehensive conceptual framework of digital volunteer networks in response to disasters and crises. This framework is based on a traditional input–process–output model consisting of three dimensions: the disaster and crisis context, a voluntary response process, and outputs and outcomes. We also discuss challenges of digital volunteer networks for crisis response. This article is expected to contribute to the development of related theories and hypotheses and practical strategies for managing digital volunteer networks…(More)”,