migration

4 reasons why Data Collaboratives are key to addressing migration

Curated on May 24, 2018November 15, 2018 by admin

Stefaan Verhulst and Andrew Young at the Migration Data Portal: “If every era poses its dilemmas, then our current decade will surely be defined by questions over the challenges and opportunities of a surge in migration. The issues in addressing migration safely, humanely, and for the benefit of communities of origin and destination are varied and complex, and today’s public policy practices and tools are not adequate. Increasingly, it is clear, we need not only new solutions but also new, more agile, methods for arriving at solutions.

Data are central to meeting these challenges and to enabling public policy innovation in a variety of ways. Yet, for all of data’s potential to address public challenges, the truth remains that most data generated today are in fact collected by the private sector. These data contains tremendous possible insights and avenues for innovation in how we solve public problems. But because of access restrictions, privacy concerns and often limited data science capacity, their vast potential often goes untapped.

Data Collaboratives offer a way around this limitation.

Data Collaboratives: A new form of Public-Private Partnership for a Data Age

Data Collaboratives are an emerging form of partnership, typically between the private and public sectors, but often also involving civil society groups and the education sector. Now in use across various countries and sectors, from health to agriculture to economic development, they allow for the opening and sharing of information held in the private sector, in the process freeing data silos up to serve public ends.

Although still fledgling, we have begun to see instances of Data Collaboratives implemented toward solving specific challenges within the broad and complex refugee and migrant space. As the examples we describe below suggest (which we examine in more detail Stanford Social Innovation Review), the use of such Collaboratives is geographically dispersed and diffuse; there is an urgent need to pull together a cohesive body of knowledge to more systematically analyze what works, and what doesn’t.

This is something we have started to do at the GovLab. We have analyzed a wide variety of Data Collaborative efforts, across geographies and sectors, with a goal of understanding when and how they are most effective.

The benefits of Data Collaboratives in the migration field

As part of our research, we have identified four main value propositions for the use of Data Collaboratives in addressing different elements of the multi-faceted migration issue. …(More)”,

The Potential and Practice of Data Collaboratives for Migration

Curated on March 29, 2018August 3, 2018 by Stefaan Verhulst

Essay by Stefaan Verhulst and Andrew Young in the Stanford Social Innovation Review: “According to recent United Nations estimates, there are globally about 258 million international migrants, meaning people who live in a country other than the one in which they were born; this represents an increase of 49 percent since 2000. Of those, 26 million people have been forcibly displaced across borders, having migrated either as refugees or asylum seekers. An additional 40 million or so people are internally displaced due to conflict and violence, and millions more are displaced each year because of natural disasters. It is sobering, then, to consider that, according to many observers, global warming is likely to make the situation worse.

Migration flows of all kinds—for work, family reunification, or political or environmental reasons—create a range of both opportunities and challenges for nation states and international actors. But the issues associated with refugees and asylum seekers are particularly complex. Despite the high stakes and increased attention to the issue, our understanding of the full dimensions and root causes of refugee movements remains limited. Refugee flows arise in response to not only push factors like wars and economic insecurity, but also powerful pull factors in recipient countries, including economic opportunities, and perceived goods like greater tolerance and rule of law. In addition, more objectively measurable variables like border barriers, topography, and even the weather, play an important role in determining the number and pattern of refugee flows. These push and pull factors interact in complex and often unpredictable ways. Further complicating matters, some experts argue that push-pull research on migration is dogged by a number of conceptual and methodological limitations.

To mitigate negative impacts and anticipate opportunities arising from high levels of global migration, we need a better understanding of the various factors contributing to the international movement of people and how they work together.

Data—specifically, the widely dispersed data sets that exist across governments, the private sector, and civil society—can help alleviate today’s information shortcoming. Several recent initiatives show the potential of using data to address some of the underlying informational gaps. In particular, there is an important role for a new form of data-driven problem-solving and policymaking—what we call “data collaboratives.” Data collaboratives offer the potential for inter-sectoral collaboration, and for the merging and augmentation of otherwise siloed data sets. While public and private actors are increasingly experimenting with various types of data in a variety of sectors and geographies—including sharing disease data to accelerate disease treatments and leveraging private bus data to improve urban planning—we are only beginning to understand the potential of data collaboration in the context of migration and refugee issues….(More)”.

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Selected Readings on Data Responsibility, Refugees and Migration

Curated on March 29, 2018December 15, 2020 by Andrew Young

By Kezia Paladina, Alexandra Shaw, Michelle Winowatan, Stefaan Verhulst, and Andrew Young

The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of Data Collaboration for Migration was originally published in 2018.

Special thanks to Paul Currion whose data responsibility literature review gave us a headstart when developing the below. (Check out his article listed below on Refugee Identity)

The collection below is also meant to complement our article in the Stanford Social Innovation Review on Data Collaboration for Migration where we emphasize the need for a Data Responsibility Framework moving forward.

From climate change to politics to finance, there is growing recognition that some of the most intractable problems of our era are information problems. In recent years, the ongoing refugee crisis has increased the call for new data-driven approaches to address the many challenges and opportunities arising from migration. While data – including data from the private sector – holds significant potential value for informing analysis and targeted international and humanitarian response to (forced) migration, decision-makers often lack an actionable understanding of if, when and how data could be collected, processed, stored, analyzed, used, and shared in a responsible manner.

Data responsibility – including the responsibility to protect data and shield its subjects from harms, and the responsibility to leverage and share data when it can provide public value – is an emerging field seeking to go beyond just privacy concerns. The forced migration arena has a number of particularly important issues impacting responsible data approaches, including the risks of leveraging data regarding individuals fleeing a hostile or repressive government.

In this edition of the GovLab’s Selected Readings series, we examine the emerging literature on the data responsibility approaches in the refugee and forced migration space – part of an ongoing series focused on Data Responsibiltiy. The below reading list features annotated readings related to the Policy and Practice of data responsibility for refugees, and the specific responsibility challenges regarding Identity and Biometrics.

Data Responsibility and Refugees – Policy and Practice

International Organization for Migration (IOM) (2010) IOM Data Protection Manual. Geneva: IOM.

This IOM manual includes 13 data protection principles related to the following activities: lawful and fair collection, specified and legitimate purpose, data quality, consent, transfer to third parties, confidentiality, access and transparency, data security, retention and personal data, application of the principles, ownership of personal data, oversight, compliance and internal remedies (and exceptions).
For each principle, the IOM manual features targeted data protection guidelines, and templates and checklists are included to help foster practical application.

Norwegian Refugee Council (NRC) Internal Displacement Monitoring Centre / OCHA (eds.) (2008) Guidance on Profiling Internally Displaced Persons. Geneva: Inter-Agency Standing Committee.

This NRC document contains guidelines on gathering better data on Internally Displaced Persons (IDPs), based on country context.
IDP profile is defined as number of displaced persons, location, causes of displacement, patterns of displacement, and humanitarian needs among others.
It further states that collecting IDPs data is challenging and the current condition of IDPs data are hampering assistance programs.

Chapter I of the document explores the rationale for IDP profiling. Chapter II describes the who aspect of profiling: who IDPs are and common pitfalls in distinguishing them from other population groups. Chapter III describes the different methodologies that can be used in different contexts and suggesting some of the advantages and disadvantages of each, what kind of information is needed and when it is appropriate to profile.

United Nations High Commissioner for Refugees (UNHCR). Model agreement on the sharing of personal data with Governments in the context of hand-over of the refugee status determination process. Geneva: UNHCR.

This document from UNHCR provides a template of agreement guiding the sharing of data between a national government and UNHCR. The model agreement’s guidance is aimed at protecting the privacy and confidentiality of individual data while promoting improvements to service delivery for refugees.

United Nations High Commissioner for Refugees (UNHCR) (2015). Policy on the Protection of Personal Data of Persons of Concern to UNHCR. Geneva: UNHCR.

This policy outlines the rules and principles regarding the processing of personal data of persons engaged by UNHCR with the purpose of ensuring that the practice is consistent with UNGA’s regulation of computerized personal data files that was established to protect individuals’ data and privacy.
UNHCR require its personnel to apply the following principles when processing personal data: (i) Legitimate and fair processing (ii) Purpose specification (iii) Necessity and proportionality (iv) Accuracy (v) Respect for the rights of the data subject (vi) Confidentiality (vii) Security (viii) Accountability and supervision.

United Nations High Commissioner for Refugees (UNHCR) (2015) Privacy Impact Assessment of UNHCR Cash Based Interventions.

This impact assessment focuses on privacy issues related to financial assistance for refugees in the form of cash transfers. For international organizations like UNHCR to determine eligibility for cash assistance, data “aggregation, profiling, and social sorting techniques,” are often needed, leading a need for a responsible data approach.
This Privacy Impact Assessment (PIA) aims to identify the privacy risks posed by their program and seek to enhance safeguards that can mitigate those risks.
Key issues raised in the PIA involves the challenge of ensuring that individuals’ data will not be used for purposes other than those initially specified.

Data Responsibility in Identity and Biometrics

Bohlin, A. (2008) “Protection at the Cost of Privacy? A Study of the Biometric Registration of Refugees.” Lund: Faculty of Law of the University of Lund.

This 2008 study focuses on the systematic biometric registration of refugees conducted by UNHCR in refugee camps around the world, to understand whether enhancing the registration mechanism of refugees contributes to their protection and guarantee of human rights, or whether refugee registration exposes people to invasions of privacy.
Bohlin found that, at the time, UNHCR failed to put a proper safeguards in the case of data dissemination, exposing the refugees data to the risk of being misused. She goes on to suggest data protection regulations that could be put in place in order to protect refugees’ privacy.

Currion, Paul. (2018) “The Refugee Identity.” Medium.

Developed as part of a DFID-funded initiative, this essay considers Data Requirements for Service Delivery within Refugee Camps, with a particular focus on refugee identity.
Among other findings, Currion finds that since “the digitisation of aid has already begun…aid agencies must therefore pay more attention to the way in which identity systems affect the lives and livelihoods of the forcibly displaced, both positively and negatively.”
Currion argues that a Responsible Data approach, as opposed to a process defined by a Data Minimization principle, provides “useful guidelines,” but notes that data responsibility “still needs to be translated into organisational policy, then into institutional processes, and finally into operational practice.”

Farraj, A. (2010) “Refugees and the Biometric Future: The Impact of Biometrics on Refugees and Asylum Seekers.” Colum. Hum. Rts. L. Rev. 42 (2010): 891.

This article argues that biometrics help refugees and asylum seekers establish their identity, which is important for ensuring the protection of their rights and service delivery.
However, Farraj also describes several risks related to biometrics, such as, misidentification and misuse of data, leading to a need for proper approaches for the collection, storage, and utilization of the biometric information by government, international organizations, or other parties.

GSMA (2017) Landscape Report: Mobile Money, Humanitarian Cash Transfers and Displaced Populations. London: GSMA.

This paper from GSMA seeks to evaluate how mobile technology can be helpful in refugee registration, cross-organizational data sharing, and service delivery processes.

One of its assessments is that the use of mobile money in a humanitarian context depends on the supporting regulatory environment that contributes to unlocking the true potential of mobile money. The examples include extension of SIM dormancy period to anticipate infrequent cash disbursements, ensuring that persons without identification are able to use the mobile money services, and so on.

Additionally, GMSA argues that mobile money will be most successful when there is an ecosystem to support other financial services such as remittances, airtime top-ups, savings, and bill payments. These services will be especially helpful in including displaced populations in development.

GSMA (2017) Refugees and Identity: Considerations for mobile-enabled registration and aid delivery. London: GSMA.

This paper emphasizes the importance of registration in the context of humanitarian emergency, because being registered and having a document that proves this registration is key in acquiring services and assistance.

Studying cases of Kenya and Iraq, the report concludes by providing three recommendations to improve mobile data collection and registration processes: 1) establish more flexible KYC for mobile money because where refugees are not able to meet existing requirements; 2) encourage interoperability and data sharing to avoid fragmented and duplicative registration management; and 3) build partnership and collaboration among governments, humanitarian organizations, and multinational corporations.

Jacobsen, Katja Lindskov (2015) “Experimentation in Humanitarian Locations: UNHCR and Biometric Registration of Afghan Refugees.” Security Dialogue, Vol 46 No. 2: 144–164.

In this article, Jacobsen studies the biometric registration of Afghan refugees, and considers how “humanitarian refugee biometrics produces digital refugees at risk of exposure to new forms of intrusion and insecurity.”

Jacobsen, Katja Lindskov (2017) “On Humanitarian Refugee Biometrics and New Forms of Intervention.” Journal of Intervention and Statebuilding, 1–23.

This article traces the evolution of the use of biometrics at the Office of the United Nations High Commissioner for Refugees (UNHCR) – moving from a few early pilot projects (in the early-to-mid-2000s) to the emergence of a policy in which biometric registration is considered a ‘strategic decision’.

Manby, Bronwen (2016) “Identification in the Context of Forced Displacement.” Washington DC: World Bank Group. Accessed August 21, 2017.

In this paper, Bronwen describes the consequences of not having an identity in a situation of forced displacement. It prevents displaced population from getting various services and creates higher chance of exploitation. It also lowers the effectiveness of humanitarian actions, as lacking identity prevents humanitarian organizations from delivering their services to the displaced populations.
Lack of identity can be both the consequence and and cause of forced displacement. People who have no identity can be considered illegal and risk being deported. At the same time, conflicts that lead to displacement can also result in loss of ID during travel.
The paper identifies different stakeholders and their interest in the case of identity and forced displacement, and finds that the biggest challenge for providing identity to refugees is the politics of identification and nationality.
Manby concludes that in order to address this challenge, there needs to be more effective coordination among governments, international organizations, and the private sector to come up with an alternative of providing identification and services to the displaced persons. She also argues that it is essential to ensure that national identification becomes a universal practice for states.

McClure, D. and Menchi, B. (2015). Challenges and the State of Play of Interoperability in Cash Transfer Programming. Geneva: UNHCR/World Vision International.

This report reviews the elements that contribute to the interoperability design for Cash Transfer Programming (CTP). The design framework offered here maps out these various features and also looks at the state of the problem and the state of play through a variety of use cases.
The study considers the current state of play and provides insights about the ways to address the multi-dimensionality of interoperability measures in increasingly complex ecosystems.

NRC / International Human Rights Clinic (2016). Securing Status: Syrian refugees and the documentation of legal status, identity, and family relationships in Jordan.

This report examines Syrian refugees’ attempts to obtain identity cards and other forms of legally recognized documentation (mainly, Ministry of Interior Service Cards, or “new MoI cards”) in Jordan through the state’s Urban Verification Exercise (“UVE”). These MoI cards are significant because they allow Syrians to live outside of refugee camps and move freely about Jordan.
The text reviews the acquirement processes and the subsequent challenges and consequences that refugees face when unable to obtain documentation. Refugees can encounter issues ranging from lack of access to basic services to arrest, detention, forced relocation to camps and refoulement.
Seventy-two Syrian refugee families in Jordan were interviewed in 2016 for this report and their experiences with obtaining MoI cards varied widely.

Office of Internal Oversight Services (2015). Audit of the operations in Jordan for the Office of the United Nations High Commissioner for Refugees. Report 2015/049. New York: UN.

This report documents the January 1, 2012 – March 31, 2014 audit of Jordanian operations, which is intended to ensure the effectiveness of the UNHCR Representation in the state.
The main goals of the Regional Response Plan for Syrian refugees included relieving the pressure on Jordanian services and resources while still maintaining protection for refugees.
The audit results concluded that the Representation was initially unsatisfactory, and the OIOS suggested several recommendations according to the two key controls which the Representation acknowledged. Those recommendations included:
- Project management:
  - Providing training to staff involved in financial verification of partners supervise management
  - Revising standard operating procedure on cash based interventions
  - Establishing ways to ensure that appropriate criteria for payment of all types of costs to partners’ staff are included in partnership agreements
- Regulatory framework:
  - Preparing annual need-based procurement plan and establishing adequate management oversight processes
  - Creating procedures for the assessment of renovation work in progress and issuing written change orders
  - Protecting data and ensuring timely consultation with the UNHCR Division of Financial and Administrative Management

UNHCR/WFP (2015). Joint Inspection of the Biometrics Identification System for Food Distribution in Kenya. Geneva: UNHCR/WFP.

This report outlines the partnership between the WFP and UNHCR in its effort to promote its biometric identification checking system to support food distribution in the Dadaab and Kakuma refugee camps in Kenya.
Both entities conducted a joint inspection mission in March 2015 and was considered an effective tool and a model for other country operations.
Still, 11 recommendations are proposed and responded to in this text to further improve the efficiency of the biometric system, including real-time evaluation of impact, need for automatic alerts, documentation of best practices, among others.

A Clever Smartphone Attachment Will Show if Water Is Contaminated

Curated on March 26, 2018August 3, 2018 by Stefaan Verhulst

Victor Tangermann in Futurism: “…astronomers from the University of Leiden in the Netherlands… are developing a simple smartphone attachment that makes it ridiculously, comically easy to measure the quality of water by pointing the tool at it, nothing more.

The tool’s primary purpose isn’t just so that you can whet your whistle in any lake, river, or creek you deem tasty-looking — quick and precise measurements of water pollution can be hugely beneficial for science. This kind of data can steer environmental policies on a national level. Citizens can tell if their drinking water is contaminated. Fishermen are able to determine the quality of their catch, and how pollution could affect local fish populations. Polluted water can even determine human migration patterns by forcing fishermen to move or give up their trade altogether….

There’s a precedent that have researchers hopeful. In 2013, the same team of astronomers and toxicologists developed the iSPEX (Spectropolarimeter for Planetary EXploration) — a smartphone attachment that can measure air pollution. Dutch citizens, along with people in cities from Athens to London, took thousands of measurements of the particulates in the air. The result: a detailed map of dust particles over the Netherlands and beyond.

The technology behind the smartphone attachment actually is a spin-off of sophisticated astronomy technology that can tell if oxygen is present on planets around other stars. This also foregoes the need to take local samples and send them back to the lab — a relatively expensive process that can take a lot longer….(More)”.

How Blockchain can benefit migration programmes and migrants

Curated on February 22, 2018August 3, 2018 by Stefaan Verhulst

Solon Ardittis at the Migration Data Portal: “According to a recent report published by CB Insights, there are today at least 36 major industries that are likely to benefit from the use of Blockchain technology, ranging from voting procedures, critical infrastructure security, education and healthcare, to car leasing, forecasting, real estate, energy management, government and public records, wills and inheritance, corporate governance and crowdfunding.

In the international aid sector, a number of experiments are currently being conducted to distribute aid funding through the use of Blockchain and thus to improve the tracing of the ways in which aid is disbursed. Among several other examples, the Start Network, which consists of 42 aid agencies across five continents, ranging from large international organizations to national NGOs, has launched a Blockchain-based project that enables the organization both to speed up the distribution of aid funding and to facilitate the tracing of every single payment, from the original donor to each individual assisted.

As Katherine Purvis of The Guardian noted, “Blockchain enthusiasts are hopeful it could be the next big development disruptor. In providing a transparent, instantaneous and indisputable record of transactions, its potential to remove corruption and provide transparency and accountability is one area of intrigue.”

In the field of international migration and refugee affairs, however, Blockchain technology is still in its infancy.

One of the few notable examples is the launch by the United Nations (UN) World Food Programme (WFP) in May 2017 of a project in the Azraq Refugee Camp in Jordan which, through the use of Blockchain technology, enables the creation of virtual accounts for refugees and the uploading of monthly entitlements that can be spent in the camp’s supermarket through the use of an authorization code. Reportedly, the programme has contributed to a reduction by 98% of the bank costs entailed by the use of a financial service provider.

This is a noteworthy achievement considering that organizations working in international relief can lose up to 3.5% of each aid transaction to various fees and costs and that an estimated 30% of all development funds do not reach their intended recipients because of third-party theft or mismanagement.

At least six other UN agencies including the UN Office for Project Services (UNOPS), the UN Development Programme (UNDP), the UN Children’s Fund (UNICEF), UN Women, the UN High Commissioner for Refugees (UNHCR) and the UN Development Group (UNDG), are now considering Blockchain applications that could help support international assistance, particularly supply chain management tools, self-auditing of payments, identity management and data storage.

The potential of Blockchain technology in the field of migration and asylum affairs should therefore be fully explored.

At the European Union (EU) level, while a Blockchain task force has been established by the European Parliament to assess the ways in which the technology could be used to provide digital identities to refugees, and while the European Commission has recently launched a call for project proposals to examine the potential of Blockchain in a range of sectors, little focus has been placed so far on EU assistance in the field of migration and asylum, both within the EU and in third countries with which the EU has negotiated migration partnership agreements.

This is despite the fact that the use of Blockchain in a number of major programme interventions in the field of migration and asylum could help improve not only their cost-efficiency but also, at least as importantly, their degree of transparency and accountability. This at a time when media and civil society organizations exercise increased scrutiny over the quality and ethical standards of such interventions.

In Europe, for example, Blockchain could help administer the EU Asylum, Migration and Integration Fund (AMIF), both in terms of transferring funds from the European Commission to the eligible NGOs in the Member States and in terms of project managers then reporting on spending. This would help alleviate many of the recurrent challenges faced by NGOs in managing funds in line with stringent EU regulations.

As crucially, Blockchain would have the potential to increase transparency and accountability in the channeling and spending of EU funds in third countries, particularly under the Partnership Framework and other recent schemes to prevent irregular migration to Europe.

A case in point is the administration of EU aid in response to the refugee emergency in Greece where, reportedly, there continues to be insufficient oversight of the full range of commitments and outcomes of large EU-funded investments, particularly in the housing sector. Another example is the set of recent programme interventions in Libya, where a growing number of incidents of human rights abuses and financial mismanagement are being brought to light….(More)”.

Smarter New York City: How City Agencies Innovate

Curated on February 18, 2018August 3, 2018 by Stefaan Verhulst

Book edited by André Corrêa d’Almeida: “Innovation is often presented as being in the exclusive domain of the private sector. Yet despite widespread perceptions of public-sector inefficiency, government agencies have much to teach us about how technological and social advances occur. Improving governance at the municipal level is critical to the future of the twenty-first-century city, from environmental sustainability to education, economic development, public health, and beyond. In this age of acceleration and massive migration of people into cities around the world, this book explains how innovation from within city agencies and administrations makes urban systems smarter and shapes life in New York City.
Using a series of case studies, Smarter New York City describes the drivers and constraints behind urban innovation, including leadership and organization; networks and interagency collaboration; institutional context; technology and real-time data collection; responsiveness and decision making; and results and impact. Cases include residential organic-waste collection, an NYPD program that identifies the sound of gunshots in real time, and the Vision Zero attempt to end traffic casualties, among others. Challenging the usefulness of a tech-centric view of urban innovation, Smarter New York City brings together a multidisciplinary and integrated perspective to imagine new possibilities from within city agencies, with practical lessons for city officials, urban planners, policy makers, civil society, and potential private-sector partners….(More)”.

Connected migrants: Encapsulation and cosmopolitanization

Curated on January 23, 2018August 3, 2018 by Stefaan Verhulst

Paper by Koen Leurs & Sandra Ponzanesi at Special Issue on Connected Migrants of Popular Communications: “Taking a cue from Dana Diminescu’s seminal manifesto on “the connected migrant,” this special issue introduces the notions of encapsulation and cosmopolitanism to understand digital migration studies. The pieces here present a nonbinary, integrated notion of an increasingly digitally mediated cosmopolitanism that accommodates differences within but also recognizes Europe’s colonial legacy and the fraught postcolonial present.

Of special interest is an essay by the late Zygmunt Bauman, who argues that the messy boundaries of Europe require a renewed vision of cosmopolitan Europe, based on dialogue and aspirations, rather than on Eurocentrism and universal values.

In this article, we focus on three overarching discussions informing this special issue: (a) an appreciation of the so-called “refugee crisis” and the articulation of conflicting Europeanisms, (b) an understanding of the relationships between the concepts of cosmopolitanization and encapsulation, and (c) a recognition of the emergence of the interdisciplinary field of digital migration studies….(More)”.

Advanced Design for the Public Sector

Curated on January 18, 2018August 3, 2018 by Stefaan Verhulst

Essay by Kristofer Kelly-Frere & Jonathan Veale: “…It might surprise some, but it is now common for governments across Canada to employ in-house designers to work on very complex and public issues.

There are design teams giving shape to experiences, services, processes, programs, infrastructure and policies. The Alberta CoLab, the Ontario Digital Service, BC’s Government Digital Experience Division, the Canadian Digital Service, Calgary’s Civic Innovation YYC, and, in partnership with government,MaRS Solutions Lab stand out. The Government of Nova Scotia recently launched the NS CoLab. There are many, many more. Perhaps hundreds.

Design-thinking. Service Design. Systemic Design. Strategic Design. They are part of the same story. Connected by their ability to focus and shape a transformation of some kind. Each is an advanced form of design oriented directly at humanizing legacy systems — massive services built by a culture that increasingly appears out-of-sorts with our world. We don’t need a new design pantheon, we need a unifying force.

We have no shortage of systems that require reform. And no shortage of challenges. Among them, the inability to assemble a common understanding of the problems in the first place, and then a lack of agency over these unwieldy systems. We have fanatics and nativists who believe in simple, regressive and violent solutions. We have a social economy that elevates these marginal voices. We have well-vested interests who benefit from maintaining the status quo and who lack actionable migration paths to new models. The median public may no longer see themselves in liberal democracy. Populism and dogmatism is rampant. The government, in some spheres, is not credible or trusted.

The traditional designer’s niche is narrowing at the same time government itself is becoming fragile. It is already cliche to point out that private wealth and resources allow broad segments of the population to “opt out.” This is quite apparent at the municipal level where privatized sources of security, water, fire protection and even sidewalks effectively produce private shadow governments. Scaling up, the most wealthy may simply purchase residency or citizenship or invest in emerging nation states. Without re-invention this erosion will continue. At the same time artificial intelligence, machine learning and automation are already displacing frontline design and creative work. This is the opportunity: Building systems awareness and agency on the foundations of craft and empathy that are core to human centered design. Time is of the essence. Transitions between one era to the next are historically tumultuous times. Moreover, these changes proceed faster than expected and in unexpected directions….(More).