Flawed Humans, Flawed Justice


Adam Benforado in the New York Times  on using …”lessons from behavioral science to make police and courts more fair…. WHAT would it take to achieve true criminal justice in America?

Imagine that we got rid of all of the cops who cracked racist jokes and prosecutors blinded by a thirst for power. Imagine that we cleansed our courtrooms of lying witnesses and foolish jurors. Imagine that we removed every judge who thought the law should bend to her own personal agenda and every sadistic prison guard.

We would certainly feel just then. But we would be wrong.

We would still have unarmed kids shot in the back and innocent men and women sentenced to death. We would still have unequal treatment, disregarded rights and profound mistreatment.

The reason is simple and almost entirely overlooked: Our legal system is based on an inaccurate model of human behavior. Until recently, we had no way of understanding what was driving people’s thoughts, perceptions and actions in the criminal arena. So, we built our institutions on what we had: untested assumptions about what deceit looks like, how memories work and when punishment is merited.

But we now have tools — from experimental methods and data collection approaches to brain-imaging technologies — that provide an incredible opportunity to establish a new and robust foundation.

Our justice system must be reconstructed upon scientific fact. We can start by acknowledging what the data says about the fundamental flaws in our current legal processes and structures.

Consider the evidence that we treat as nearly unassailable proof of guilt at trial — an unwavering eyewitness, a suspect’s signed confession or a forensic match to the crime scene.

While we charge tens of thousands of people with crimes each year after they are identified in police lineups, research shows that eyewitnesses chose an innocent person roughly one-third of the time. Our memories can fail us because we’re frightened. They can be altered by the word choice of a detective. They can be corrupted by previously seeing someone’s image on a social media site.

Picking out lying suspects from their body language is ineffective. And trying then to gain a confession by exaggerating the strength of the evidence and playing down the seriousness of the offense can encourage people to admit to terrible things they didn’t do.

Even seemingly objective forensic analysis is far from incorruptible. Recent data shows that fingerprint — and even DNA — matches are significantly more likely when the forensic expert is aware that the sample comes from someone the police believe is guilty.

With the aid of psychology, we see there’s a whole host of seemingly extraneous forces influencing behavior and producing systematic distortions. But they remain hidden because they don’t fit into our familiar legal narratives.

We assume that the specific text of the law is critical to whether someone is convicted of rape, but research shows that the details of the criminal code — whether it includes a “force” requirement or excuses a “reasonably mistaken” belief in consent — can be irrelevant. What matters are the backgrounds and identifies of the jurors.

When a black teenager is shot by a police officer, we expect to find a bigot at the trigger.

But studies suggest that implicit bias, rather than explicit racism, is behind many recent tragedies. Indeed, simulator experiments show that the biggest danger posed to young African-American men may not be hate-filled cops, but well-intentioned police officers exposed to pervasive, damaging stereotypes that link the concepts of blackness and violence.

Likewise, Americans have been sold a myth that there are two kinds of judges — umpires and activists — and that being unbiased is a choice that a person makes. But the truth is that all judges are swayed by countless forces beyond their conscious awareness or control. It should have no impact on your case, for instance, whether your parole hearing is scheduled first thing in the morning or right before lunch, but when scientists looked at real parole boards, they found that judges were far more likely to grant petitions at the beginning of the day than they were midmorning.

The choice of where to place the camera in an interrogation room may seem immaterial, yet experiments show that it can affect whether a confession is determined to be coerced. When people watch a recording with the camera behind the detective, they are far more likely to find that the confession was voluntary than when watching the interactions from the perspective of the suspect.

With such challenges to our criminal justice system, what can possibly be done? The good news is that an evidence-based approach also illuminates the path forward.

Once we have clear data that something causes a bias, we can then figure out how to remove that influence. …(More)

The Tragedy of the Digital Commons


J. Nathan Matias in the Atlantic “….Milland and other regular Turkers navigate this precariously free market withTurkopticon, a DIY technology for rating employers created in 2008. To use it, workers install a browser plugin that extends Amazon’s website with special rating features. Before accepting a new task, workers check how others have rated the employer. After finishing, they can also leave their own rating of how well they were treated. Collective rating on Turkopticon is an act of citizenship in the digital world. This digital citizenship acknowledges that online experiences are as much a part of our common life as our schools, sidewalks, and rivers—requiring as much stewardship, vigilance, and improvement as anything else we share.

“How do you fix a broken system that isn’t yours to repair?” That’s the question that motivated the researchers Lilly Irani and Six Silberman to create Turkopticon, and it’s one that comes up frequently in digital environments dominated by large platforms with hands-off policies. (On social networks like Twitter, for example, harassment is a problem for many users.) Irani and Silberman describe Turkopticon as a “mutual aid for accountability” technology, a system that coordinates peer support to hold others accountable when platforms choose not to step in.

Mutual aid accountability is a growing response to the complex social problems people face online. On Twitter, systems like The Block Bot and BlockTogether coordinate collective judgments about alleged online harassers. The systems then collectively block tweets from accounts that a group prefers not to hear from. Last month, the advocacy organization Hollaback raised over $20,000 on Kickstarter to create support networks for people experiencing harassment. In November, I worked with the advocacy organization Women, Action, and the Media, which took a role as “authorized reporter” with Twitter. For three weeks WAM! accepted reports, sorted evidence, and forwarded serious cases to Twitter. In response, the company warned, suspended, and deleted the accounts of many alleged harassers.
These mutual aid technologies operate in the shadow of larger systems with gaps in how people are supported—even when platforms do step in, says Stuart Geiger, a Berkeley Ph.D. student. In other words, sometimes a platform’s system-wide solutions to a problem can create their own problems. For several years, Geiger and his colleague Aaron Halfaker, now a researcher at Wikimedia, were concerned that Wikipedia’s semi-automated anti-vandalism systems might be making the site unfriendly. As a graduate student unable to change Wikipedia’s code, Halfaker created Snuggle, a mutual-aid mentorship technology that tracks the site’s spam responders. When Snuggle users think a newcomer’s edits were mistakenly flagged as spam, the software coordinates Wikipedians to help those users recover from the negative experience of getting revoked.

By organizing peer support at scale, the designers of Turkopticon and its cousins draw attention to common problems, hoping to influence longer-term change on a complex issue. In time, the idea goes, requesters on Mechanical Turk might change their treatment of workers, Amazon might change its policies and software, or regulators might set new rules for digital labor. This is an approach with a long history in an area that might seem unlikely: the conservation movement. (Silberman and Irani cite the movement as inspiration for Turkopticon.)

To better understand how this approach might influence digital citizenship, I followed the history of mutual-aid accountability in a precious common network that the city of Boston enjoys every day: the Charles River. Planned, re-routed, exploited and contested, it has inspired and supported human life since before written history….(More)”

Aligning Supply and Demand for Better Governance


Findings regarding Open Data in the Open Government Partnership: “Many have predicted that open government data will lead to major gains in political accountability, generate economic value, and improve the quality of government services. Yet, there is a growing consensus among practitioners and experts that, for open data reforms to have strong governance, economic, and social impacts, reforms must do more than make data available and reusable. Government reforms ultimately must aim to provide data that is useful and used. There may be a high opportunity cost to investing in open data in the place of other useful governance reforms….

This paper identifies strong performances and gaps in aligning open data supply and demand. Findings from action plans and IRM reporting reveal the following trends:

  • OGP countries are making more open data commitments in their national action plans, both in absolute numbers and in percentage. This could be good for open data advocates, but may come at the expense of other open government approaches that may be more effective at countering excessive secrecy and corruption.
  • Open data commitments emphasize government supply of data and government coordination mechanisms over identifying and stimulating public demand for data.
  • Among a smaller group of countries, a growing number of commitments aim to align supply and demand by reforming the regulatory framework and by setting up mechanisms to ensure greater demand, such as participatory prioritization processes in which government solicits public input on which data sets to release. However, typical OGP action plans do not show a distinct move toward establishing or implementing the right to request data.
  • There is some evidence that sector-specific approaches to open data see higher rates of implementation than crosscutting and whole-of-government approaches to open data. Commitments emphasize data on budgets, health, natural resources, and aid…. (More)”

Platform helps displaced families in Haiti crowdfund new homes


Springwise: “We have seen a number of products — such as HUSH2 — which aim to provide short-term housing for the displaced or homeless in the wake of conflicts or natural disasters. These shelters are undoubtedly vital but they are essentially temporary, so New Story — a non profit based in Haiti — has another solution. New Story is a crowdfunding platform which enables families to raise the USD 6,000 necessary to finance building a new, long-term home.

New Story has partnered with Mission of Hope, which sources families in need and helps them to launch a crowdfunding campaign via the platform. Potential donors can read the family’s story and see a breakdown of expenses — including materials and labor — before choosing to donate. All the money raised goes directly to each project, which is then carried out by local contractors in Haiti. The houses, which are three room block homes, are usually completed within two months, after which families post video updates for their donors….(More)”

How to use mobile phone data for good without invading anyone’s privacy


Leo Mirani in Quartz: “In 2014, when the West African Ebola outbreak was at its peak, some academics argued that the epidemic could have been slowed by using mobile phone data.

Their premise was simple: call-data records show the true nature of social networks and human movement. Understanding social networks and how people really move—as seen from phone movements and calls—could give health officials the ability to predict how a disease will move and where a disease will strike next, and prepare accordingly.

The problem is that call-data records are very hard to get a hold of. The files themselves are huge, there are enormous privacy risks, and the process of making the records safe for distribution is long.
First, the technical basics

Every time you make a phone call from your mobile phone to another mobile phone, the network records the following information (note: this is not a complete list):

  • The number from which the call originated
  • The number at which the call terminated
  • Start time of the call
  • Duration of the call
  • The ID number of the phone making the call
  • The ID number of the SIM card used to make the call
  • The code for the antenna used to make the call

On their own, these records are not creepy. Indeed, without them, networks would be unable to connect calls or bill customers. But it is easy to see why operators aren’t rushing to share this information. Even though the data includes none of the actual content of a phone call in the data, simply knowing which number is calling which, and from where and when, is usually more than enough to identify people.
So how can network operators use this valuable data for good while also protecting their own interests and those of their customers? A good example can be found in Africa, where Orange, a French mobile phone network with interests across several African countries, has for the second year run its “Data for Development” (D4D) program, which offers researchers a chance to mine call data for clues on development problems.

Steps to safe sharing

After a successful first year in Ivory Coast, Orange this year ran the D4D program in Senegal. The aim of the program is to give researchers and scientists at universities and other research labs access to data in order to find novel ways to aid development in health, agriculture, transport or urban planning, energy, and national statistics….(More)”

Slacktivism and the social benefits of social video: Sharing a video to ‘help’ a cause


Cat Jones at FirstMonday: “Interest in online ‘slacktivism’ is high both within and outside academia, and the online sharing of cause-related campaigns is increasing, but research into the extent to which ‘slacktivism’ applies to the act of sharing online content to ‘help’ a cause is limited. Slacktivism, as used in much of today’s popular discourse, is defined as ‘feel-good online activism [with] zero political or social impact’ (Morozov, 2009). Here, a survey-based analysis investigates social videos’ impacts on U.K. and U.S. viewers. Results show that the stronger viewers’ motivations are to share to help a cause, the stronger their motivations are to find out more afterwards. Further, a case study shows that social videos that motivate viewers to share the video ‘because it’s for a good cause, and I want to help’ (cause-related sharing versus, for example, to appear knowledgeable about a subject), can also prompt real-life actions, including donations. These results indicate that cause-related video sharing does have an impact, and therefore is not slacktivism by Morozov’s definition. Preliminary analysis suggests that of viewers sharing to ‘help’ causes, those discriminating in their choice of sharing audience (narrow vs. broad) are more likely to further engage than indiscriminate sharers. Result patterns from U.S. narrowcast sharers differ from those of other groups, indicating that tie strength and cultural differences may play a role in modifying slacktivist behaviors….(More)”

What Is Community Anyway?


David M. Chavis & Kien Lee at Stanford Social Innovation Review: “Community” is so easy to say. The word itself connects us with each other. It describes an experience so common that we never really take time to explain it. It seems so simple, so natural, and so human. In the social sector, we often add it to the names of social innovations as a symbol of good intentions (for example, community mental health, community policing, community-based philanthropy, community economic development).

But the meaning of community is complex. And, unfortunately, insufficient understanding of what a community is and its role in the lives of people in diverse societies has led to the downfall of many well-intended “community” efforts.

Adding precision to our understanding of community can help funders and evaluators identify, understand, and strengthen the communities they work with. There has been a great deal of research in the social sciences about what a human community is (see for example, Chavis and Wandersman, 1990; Nesbit, 1953; Putnam, 2000). Here, we blend that research with our experience as evaluators and implementers of community change initiatives.

It’s about people.

First and foremost, community is not a place, a building, or an organization; nor is it an exchange of information over the Internet. Community is both a feeling and a set of relationships among people. People form and maintain communities to meet common needs….

People live in multiple communities.

Since meeting common needs is the driving force behind the formation of communities, most people identify and participate in several of them, often based on neighborhood, nation, faith, politics, race or ethnicity, age, gender, hobby, or sexual orientation….

Communities are nested within each other.

Just like Russian Matryoshka dolls, communities often sit within other communities. For example, in a neighborhood—a community in and of itself—there may be ethnic or racial communities, communities based on people of different ages and with different needs, and communities based on common economic interests….

Communities have formal and informal institutions.

Communities form institutions—what we usually think of as large organizations and systems such as schools, government, faith, law enforcement, or the nonprofit sector—to more effectively fulfill their needs….

Communities are organized in different ways.

Every community is organized to meet its members’ needs, but they operate differently based on the cultures, religions, and other experiences of their members. For example, while the African American church is generally understood as playing an important role in promoting health education and social justice for that community, not all faith institutions such as the mosque or Buddhist temple are organized and operate in the same way….(More)

The Quiet Power of Indicators: Measuring Governance, Corruption, and Rule of Law


New book edited by Sally Engle MerryKevin Davis, and Benedict Kingsbury: “Using a power-knowledge framework, this volume critically investigates how major global indicators of legal governance are produced, disseminated and used, and to what effect. Original case studies include Freedom House’s Freedom in the World indicator, the Global Reporting Initiative’s structure for measuring and reporting on corporate social responsibility, the World Justice Project’s measurement of the rule of law, the World Bank’s Doing Business index, the World Bank-supported Worldwide Governance Indicators, the World Bank’s Country Performance Institutional Assessment (CPIA), and the Transparency International Corruption (Perceptions) index. Also examined is the use of performance indicators by the European Union for accession countries and by the US Millennium Challenge Corporation in allocating US aid funds…(More)”

Marketplace of Ideas for Policy Change


AidData: “Despite considerable time, money and effort expended by donors, international organizations, and NGOs to influence policy change in low and middle income countries, there is a lack of understanding about how they can most effectively influence reform efforts on the ground.  In a new report launched in April 2015, AidData draws upon the firsthand experiences and observations of nearly 6,750 policymakers and practitioners in 126 countries to answer these critical questions.

The Marketplace of Ideas for Policy Change report examines the influence of over 100 external assessments of government performance — from cross-country benchmarking exercises and watchlists to country-specific diagnostics and conditional aid programs — on the policymaking process of low and middle income countries.  Participants in the survey identified the specific sources of external analysis and advice that were used by key government decision-makers between 2004 and 2013 — and why.  Survey respondents also provided detailed information about reform processes within their own countries, such who has advocated for reform in different sectors and who actively obstructed reform efforts….(More)”

Nepal Aid Workers Helped by Drones, Crowdsourcing


Shirley Wang et al in the Wall Street Journal: “….It is too early to gauge the exact impact of the technology in Nepal relief efforts, which have just begun amid chaos on the ground. Aid organizations have reported hospitals are overstretched, a shortage of capacity at Katmandu’s airport is crippling aid distribution and damaged roads and the mountainous country’s difficult terrain make reaching villages difficult.

Still, technology is playing an increasing role in the global response to humanitarian crises. Within hours of Saturday’s 7.8-magnitude temblor, U.S. giants such as Google Inc. and Facebook Inc. were offering their networks for use in verifying survivors and helping worried friends and relatives locate their loved ones.

Advances in online mapping—long used to calculate distances and plot driving routes—and the ability of camera-equipped drones are playing an increasingly important role in coordinating emergency responses at ground zero of any disaster.

A community of nonprofit groups uses satellite images, private images and open-source mapping technology to remap areas affected by the earthquake. They mark damaged buildings and roads so rescuers can identify the worst-hit areas and assess how accessible different areas are. The technology complements more traditional intelligence from aircraft.

Such crowdsourced real-time mapping technologies were first used in the 2010 Haiti earthquake, according to Chris Grundy, a professor in Geographical Information Systems at the London School of Hygiene and Tropical Medicine. The technology “has been advancing a little bit every time [every situation where it is used] as we start to see what works,” said Prof. Grundy.

The American Red Cross supplied its relief team on the Wednesday night flight to Nepal from Washington, D.C. with 50 digital maps and an inch-thick pile of paper maps that help identify where the needs are. The charity has a mapping project with the British Red Cross, Doctors Without Borders and the Humanitarian OpenStreetMap Team, a crowdsourced data-sharing group.

Almost a week after the Nepal earthquake, two more people have been pulled from the rubble in Katmandu by teams of international rescuers. But hope for finding more survivors is waning. Photo: Sean McLain/The Wall Street Journal.

Mapping efforts have grown substantially since Haiti, according to Dale Kunce, head of the geographic information systems team at the American Red Cross. In the two months after the Haiti temblor, 600 mapping contributors made 1.5 million edits, while in the first 48 hours after the Nepal earthquake, 2,000 mappers had already made three million edits, Mr. Kunce said.

Some 3,400 volunteers from around the world are now inspecting images of Nepal online to identify road networks and conditions, to assess the extent of damage and pinpoint open spaces where displaced persons tend to congregate, according to Nama Budhathoki, executive director of a nonprofit technology company called Katmandu Living Labs.

His group is operating from a cramped but largely undamaged meeting room in a central-Katmandu office building to help coordinate the global effort of various mapping organizations with the needs of agencies like Doctors Without Borders and the international Red Cross community.

In recent days the Nepal Red Cross and Nepalese army have requested and been supplied with updated maps of severely damaged districts, said Dr. Budhathoki….(More)”