How to use mobile phone data for good without invading anyone’s privacy


Leo Mirani in Quartz: “In 2014, when the West African Ebola outbreak was at its peak, some academics argued that the epidemic could have been slowed by using mobile phone data.

Their premise was simple: call-data records show the true nature of social networks and human movement. Understanding social networks and how people really move—as seen from phone movements and calls—could give health officials the ability to predict how a disease will move and where a disease will strike next, and prepare accordingly.

The problem is that call-data records are very hard to get a hold of. The files themselves are huge, there are enormous privacy risks, and the process of making the records safe for distribution is long.
First, the technical basics

Every time you make a phone call from your mobile phone to another mobile phone, the network records the following information (note: this is not a complete list):

  • The number from which the call originated
  • The number at which the call terminated
  • Start time of the call
  • Duration of the call
  • The ID number of the phone making the call
  • The ID number of the SIM card used to make the call
  • The code for the antenna used to make the call

On their own, these records are not creepy. Indeed, without them, networks would be unable to connect calls or bill customers. But it is easy to see why operators aren’t rushing to share this information. Even though the data includes none of the actual content of a phone call in the data, simply knowing which number is calling which, and from where and when, is usually more than enough to identify people.
So how can network operators use this valuable data for good while also protecting their own interests and those of their customers? A good example can be found in Africa, where Orange, a French mobile phone network with interests across several African countries, has for the second year run its “Data for Development” (D4D) program, which offers researchers a chance to mine call data for clues on development problems.

Steps to safe sharing

After a successful first year in Ivory Coast, Orange this year ran the D4D program in Senegal. The aim of the program is to give researchers and scientists at universities and other research labs access to data in order to find novel ways to aid development in health, agriculture, transport or urban planning, energy, and national statistics….(More)”

Slacktivism and the social benefits of social video: Sharing a video to ‘help’ a cause


Cat Jones at FirstMonday: “Interest in online ‘slacktivism’ is high both within and outside academia, and the online sharing of cause-related campaigns is increasing, but research into the extent to which ‘slacktivism’ applies to the act of sharing online content to ‘help’ a cause is limited. Slacktivism, as used in much of today’s popular discourse, is defined as ‘feel-good online activism [with] zero political or social impact’ (Morozov, 2009). Here, a survey-based analysis investigates social videos’ impacts on U.K. and U.S. viewers. Results show that the stronger viewers’ motivations are to share to help a cause, the stronger their motivations are to find out more afterwards. Further, a case study shows that social videos that motivate viewers to share the video ‘because it’s for a good cause, and I want to help’ (cause-related sharing versus, for example, to appear knowledgeable about a subject), can also prompt real-life actions, including donations. These results indicate that cause-related video sharing does have an impact, and therefore is not slacktivism by Morozov’s definition. Preliminary analysis suggests that of viewers sharing to ‘help’ causes, those discriminating in their choice of sharing audience (narrow vs. broad) are more likely to further engage than indiscriminate sharers. Result patterns from U.S. narrowcast sharers differ from those of other groups, indicating that tie strength and cultural differences may play a role in modifying slacktivist behaviors….(More)”

What Is Community Anyway?


David M. Chavis & Kien Lee at Stanford Social Innovation Review: “Community” is so easy to say. The word itself connects us with each other. It describes an experience so common that we never really take time to explain it. It seems so simple, so natural, and so human. In the social sector, we often add it to the names of social innovations as a symbol of good intentions (for example, community mental health, community policing, community-based philanthropy, community economic development).

But the meaning of community is complex. And, unfortunately, insufficient understanding of what a community is and its role in the lives of people in diverse societies has led to the downfall of many well-intended “community” efforts.

Adding precision to our understanding of community can help funders and evaluators identify, understand, and strengthen the communities they work with. There has been a great deal of research in the social sciences about what a human community is (see for example, Chavis and Wandersman, 1990; Nesbit, 1953; Putnam, 2000). Here, we blend that research with our experience as evaluators and implementers of community change initiatives.

It’s about people.

First and foremost, community is not a place, a building, or an organization; nor is it an exchange of information over the Internet. Community is both a feeling and a set of relationships among people. People form and maintain communities to meet common needs….

People live in multiple communities.

Since meeting common needs is the driving force behind the formation of communities, most people identify and participate in several of them, often based on neighborhood, nation, faith, politics, race or ethnicity, age, gender, hobby, or sexual orientation….

Communities are nested within each other.

Just like Russian Matryoshka dolls, communities often sit within other communities. For example, in a neighborhood—a community in and of itself—there may be ethnic or racial communities, communities based on people of different ages and with different needs, and communities based on common economic interests….

Communities have formal and informal institutions.

Communities form institutions—what we usually think of as large organizations and systems such as schools, government, faith, law enforcement, or the nonprofit sector—to more effectively fulfill their needs….

Communities are organized in different ways.

Every community is organized to meet its members’ needs, but they operate differently based on the cultures, religions, and other experiences of their members. For example, while the African American church is generally understood as playing an important role in promoting health education and social justice for that community, not all faith institutions such as the mosque or Buddhist temple are organized and operate in the same way….(More)

The Quiet Power of Indicators: Measuring Governance, Corruption, and Rule of Law


New book edited by Sally Engle MerryKevin Davis, and Benedict Kingsbury: “Using a power-knowledge framework, this volume critically investigates how major global indicators of legal governance are produced, disseminated and used, and to what effect. Original case studies include Freedom House’s Freedom in the World indicator, the Global Reporting Initiative’s structure for measuring and reporting on corporate social responsibility, the World Justice Project’s measurement of the rule of law, the World Bank’s Doing Business index, the World Bank-supported Worldwide Governance Indicators, the World Bank’s Country Performance Institutional Assessment (CPIA), and the Transparency International Corruption (Perceptions) index. Also examined is the use of performance indicators by the European Union for accession countries and by the US Millennium Challenge Corporation in allocating US aid funds…(More)”

Marketplace of Ideas for Policy Change


AidData: “Despite considerable time, money and effort expended by donors, international organizations, and NGOs to influence policy change in low and middle income countries, there is a lack of understanding about how they can most effectively influence reform efforts on the ground.  In a new report launched in April 2015, AidData draws upon the firsthand experiences and observations of nearly 6,750 policymakers and practitioners in 126 countries to answer these critical questions.

The Marketplace of Ideas for Policy Change report examines the influence of over 100 external assessments of government performance — from cross-country benchmarking exercises and watchlists to country-specific diagnostics and conditional aid programs — on the policymaking process of low and middle income countries.  Participants in the survey identified the specific sources of external analysis and advice that were used by key government decision-makers between 2004 and 2013 — and why.  Survey respondents also provided detailed information about reform processes within their own countries, such who has advocated for reform in different sectors and who actively obstructed reform efforts….(More)”

Nepal Aid Workers Helped by Drones, Crowdsourcing


Shirley Wang et al in the Wall Street Journal: “….It is too early to gauge the exact impact of the technology in Nepal relief efforts, which have just begun amid chaos on the ground. Aid organizations have reported hospitals are overstretched, a shortage of capacity at Katmandu’s airport is crippling aid distribution and damaged roads and the mountainous country’s difficult terrain make reaching villages difficult.

Still, technology is playing an increasing role in the global response to humanitarian crises. Within hours of Saturday’s 7.8-magnitude temblor, U.S. giants such as Google Inc. and Facebook Inc. were offering their networks for use in verifying survivors and helping worried friends and relatives locate their loved ones.

Advances in online mapping—long used to calculate distances and plot driving routes—and the ability of camera-equipped drones are playing an increasingly important role in coordinating emergency responses at ground zero of any disaster.

A community of nonprofit groups uses satellite images, private images and open-source mapping technology to remap areas affected by the earthquake. They mark damaged buildings and roads so rescuers can identify the worst-hit areas and assess how accessible different areas are. The technology complements more traditional intelligence from aircraft.

Such crowdsourced real-time mapping technologies were first used in the 2010 Haiti earthquake, according to Chris Grundy, a professor in Geographical Information Systems at the London School of Hygiene and Tropical Medicine. The technology “has been advancing a little bit every time [every situation where it is used] as we start to see what works,” said Prof. Grundy.

The American Red Cross supplied its relief team on the Wednesday night flight to Nepal from Washington, D.C. with 50 digital maps and an inch-thick pile of paper maps that help identify where the needs are. The charity has a mapping project with the British Red Cross, Doctors Without Borders and the Humanitarian OpenStreetMap Team, a crowdsourced data-sharing group.

Almost a week after the Nepal earthquake, two more people have been pulled from the rubble in Katmandu by teams of international rescuers. But hope for finding more survivors is waning. Photo: Sean McLain/The Wall Street Journal.

Mapping efforts have grown substantially since Haiti, according to Dale Kunce, head of the geographic information systems team at the American Red Cross. In the two months after the Haiti temblor, 600 mapping contributors made 1.5 million edits, while in the first 48 hours after the Nepal earthquake, 2,000 mappers had already made three million edits, Mr. Kunce said.

Some 3,400 volunteers from around the world are now inspecting images of Nepal online to identify road networks and conditions, to assess the extent of damage and pinpoint open spaces where displaced persons tend to congregate, according to Nama Budhathoki, executive director of a nonprofit technology company called Katmandu Living Labs.

His group is operating from a cramped but largely undamaged meeting room in a central-Katmandu office building to help coordinate the global effort of various mapping organizations with the needs of agencies like Doctors Without Borders and the international Red Cross community.

In recent days the Nepal Red Cross and Nepalese army have requested and been supplied with updated maps of severely damaged districts, said Dr. Budhathoki….(More)”

Monithon


“Moni-thon” comes from “monitor” and “marathon”, and this is precisely what this platform seeks to help with: anintensive activity of observing and reporting of public policies in Italy.

What’s there to monitor?  Monithon was born as an independently developed initiative to promote the citizen monitoring of development projects funded both by the Italian government and the EU through the Cohesion (aka. Regional) Policy. Projects include a wide range of interventions such as large transport, digital, research or environmental infrastructures (railroads, highways, broadband networks, waste management systems…), aids to enterprises to support innovation and competitiveness, and other funding for energy efficiency, social inclusion, education and training, occupation and workers mobility, tourism, etc.

Citizen monitoring of these projects is possible thanks to a combination of open government data and citizens’ collaboration, joined by the goal of controlling how the projects are progressing, and whether they deliver actual results.

The Italian government releases the information on all the 800k+ projects funded (worth almost 100 billion Euros), the beneficiaries of the subsidies and all the actors involved as open data, including the location and the timing of the intervention. All the data is integrated with interactive visualizations on the national portal OpenCoesione, where people can play with the data and find the most interesting projects to follow.

The Monithon initiative takes this transparency further: it asks citizens to actively engage with open government data and to produce valuable information through it.

How does it work? Monithon means active involvement of communities and a shared methodology. Citizens, journalist, experts, researchers, students – or all combined – collect information on a specific project chosen from the OpenCoesione database. Then this information can be uploaded on the Monithon platform (based on Ushahidi) by selecting the projects from a list and it can be geo-referenced and enriched with interviews, quantitative data, pictures, videos. The result is a form of civic, bottom-down, collective data storytelling. All the “wannabe monithoners” can download this simple toolkit, a 10-page document that describes the initiative and explains how to pick a project to monitor and get things started.  ….

How to achieve actual impact? The Monithon platform is method and a model whereby citizen monitoring may be initiated and a tool for civic partners to press forward, to report on malpractice, but also to collaborate in making all these projects work, in accelerating their completion and understanding whether they actually respond to local demand. ….

Monithon has rapidly evolved from being an innovative new platform into a transferable civic engagement format.  Since its launch in September 2013, Monithon has drawn dozens of national and local communities (some formed on purpose, other based on existing associations) and around 500 people into civic monitoring activities, mostly in Southern Italy, where cohesion funds are more concentrated. Specific activities are carried out by established citizen groups, like Libera, a national anti-Mafia association, which became Monithon partner, focusing their monitoring on the rehabilitation of Mafia-seized properties. Action Aid is now partnering with Monithon to promote citizen empowerment. Existing, local groups of activists are using the Monithon methodology to test local transportation systems that benefited from EU funding, while new groups have formed to begin monitoring social innovation and cultural heritage projects.

Now more than 50 “citizen monitoring reports”, which take the form of collective investigations on project development and results, are publicly available on the Monithon website, many of which spurred further dialogue with public administrations….(More)

Nowcasting Disaster Damage


Paper by Yury Kryvasheyeu et al: “Could social media data aid in disaster response and damage assessment? Countries face both an increasing frequency and intensity of natural disasters due to climate change. And during such events, citizens are turning to social media platforms for disaster-related communication and information. Social media improves situational awareness, facilitates dissemination of emergency information, enables early warning systems, and helps coordinate relief efforts. Additionally, spatiotemporal distribution of disaster-related messages helps with real-time monitoring and assessment of the disaster itself. Here we present a multiscale analysis of Twitter activity before, during, and after Hurricane Sandy. We examine the online response of 50 metropolitan areas of the United States and find a strong relationship between proximity to Sandy’s path and hurricane-related social media activity. We show that real and perceived threats — together with the physical disaster effects — are directly observable through the intensity and composition of Twitter’s message stream. We demonstrate that per-capita Twitter activity strongly correlates with the per-capita economic damage inflicted by the hurricane. Our findings suggest that massive online social networks can be used for rapid assessment (“nowcasting”) of damage caused by a large-scale disaster….(More)”

Arnold Foundation Adds Program for Data-Driven Public Policy


Nicole Wallace at the Chronicle of Philanthropy: “The Laura and John Arnold Foundation is starting a new program to encourage government to evaluate programs rigorously and use data to design new programs. The new Evidence-Based Policy and Innovation division will be based in Washington.

“People may disagree about the optimal size of government and the amount of money dedicated to public services,” Denis Calabrese, the foundation’s president, said in a written statement. “However, nearly everyone agrees that whatever funds are spent should be directed toward programs that have a significant impact.”

The new division will have two leaders. Kathy Stack, a longtime official at the Office of Management and Budget, will serve as vice president for evidence-based innovation and focus on efforts to promote the use of data in government decision making.

Jon Baron, the founder of the Coalition for Evidence-Based Policy, will serve as vice president for evidence-based policy, overseeing grant making to support randomized, controlled trials for social programs and the expansion of efforts that show meaningful results. The Coalition for Evidence-Based Policy will close around April 30, and its employees will join Mr. Baron at the foundation….(More)”

The extreme poverty of data


 in the Financial Times: “As finance ministers gather this week in Washington DC they cannot but agree and commit to fighting extreme poverty. All of us must rejoice in the fact that over the past 15 years, the world has reportedly already “halved the number of poor people living on the planet”.

But none of us really knows it for sure. It could be less, it could be more. In fact, for every crucial issue related to human development, whether it is poverty, inequality, employment, environment or urbanization, there is a seminal crisis at the heart of global decision making – the crisis of poor data.

Because the challenges are huge and the resources scarce, on these issues more maybe than anywhere else, we need data, to monitor the results and adapt the strategies whenever needed. Bad data feed bad management, weak accountability, loss of resources and, of course, corruption.

It is rather bewildering that while we live in this technology-driven age, the development communities and many of our African governments are relying too much on guesswork. Our friends in the development sector and our African leaders would not dream of driving their cars or flying without instruments. But somehow they pretend they can manage and develop countries without reliable data.

The development community must admit it has a big problem. The sector is relying on dodgy data sets. Take the data on extreme poverty. The data we have are mainly extrapolations of estimates from years back – even up to a decade or more ago. For 38 out of 54 African countries, data on poverty and inequality are either out-dated or non-existent. How can we measure progress with such a shaky baseline? To make things worse we also don’t know how much countries spend on fighting poverty. Only 3 per cent of African citizens live in countries where governmental budgets and expenditures are made open, according to the Open Budget Index. We will never end extreme poverty if we don’t know who or where the poor are, or how much is being spent to help them.

Our African countries have all fought and won their political independence. They should now consider the battle for economic sovereignty, which begins with the ownership of sound and robust national data: how many citizens, living where, and how, to begin with.

There are three levels of intervention required.

First, a significant increase in resources for credible, independent, national statistical institutions. Establishing a statistical office is less eye-catching than building a hospital or school but data driven policy will ensure that more hospital and schools are delivered more effectively and efficiently. We urgently need these boring statistical offices. In 2013, out of a total aid budget of $134.8bn, a mere $280m went in support of statistics. Governments must also increase the resources they put into data.

Second, innovative means of collecting data. Mobile phones, geocoding, satellites and the civic engagement of young tech-savvy citizens to collect data can all secure rapid improvements in baseline data if harnessed.

Third, everyone must take on this challenge of the global public good dimension of high quality open data. Public registers of the ownership of companies, global standards on publishing payments and contracts in the extractives sector and a global charter for open data standards will help media and citizens to track corruption and expose mismanagement. Proposals for a new world statistics body – “Worldstat” – should be developed and implemented….(More)”