The Upside of Slacktivism


 in Pacific Standard: “When you think of meaningful political action, you probably think of the March on Washington for Jobs and Freedom, or perhaps ACT-UP‘s 1990 protests in San Francisco. You probably don’t think of clicking “like” or “share” on Facetwitstagram—though a new study suggests that those likes and shares may be just as important as marching in the streets, singing songs, and carrying signs.

“The efficacy of online networks in disseminating timely information has been praised by many commentators; at the same time, users are often derided as ‘slacktivists’ because of the shallow commitment involved in clicking a forwarding button,” writes a team led by Pablo Barberá, a political scientist at New York University, in the journal PLoS One.

In other words, it’s easy to argue that sharing a post about climate change and whatnot has no value, since it involves no sacrifice—no standoffs with angry police, no going to jail over taxes you didn’t pay because you opposed the Mexican-American War, not even lost shoes.

On the other hand, maybe sacrifice isn’t the point. Maybe it’s getting attention, and, Barberá and colleagues suggest, slacktivism is actually pretty good at that part—a consequence of just how easy it is to spread the word with the click of a mouse.

The team reached that conclusion after analyzing tens of millions of tweets sent by nearly three million users during the May 2013 anti-government protests in Gezi Park, Istanbul. Among other things, the team identified which tweets were originals rather than retweets, who retweeted whom, and how many followers each user had. That meant Barberá and his team could identify not only how information flowed within the network of protesters, but also how many people that information reached.

Most original tweets came from a relatively small group of protestors using hashtags such as #gezipark, suggesting that information flowed from a core group of protestors toward a less-active periphery. Geographic data backed that up: Around 18 percent of core tweeters were physically present for the Gezi Park demonstrations, compared to a quarter of a percent of peripheral tweeters…..(More)”

The Internet’s Loop of Action and Reaction Is Worsening


Farhad Manjoo in the New York Times: “Donald J. Trump and Hillary Clinton said this week that we should think about shutting down parts of the Internet to stop terrorist groups from inspiring and recruiting followers in distant lands. Mr. Trump even suggested an expert who’d be perfect for the job: “We have to go see Bill Gates and a lot of different people that really understand what’s happening, and we have to talk to them — maybe, in certain areas, closing that Internet up in some way,” he said on Monday in South Carolina.

Many online responded to Mr. Trump and Mrs. Clinton with jeers, pointing out both constitutional and technical limits to their plans. Mr. Gates, the Microsoft co-founder who now spends much of his time on philanthropy, has as much power to close down the Internet as he does to fix Mr. Trump’s hair.

Yet I had a different reaction to Mr. Trump and Mrs. Clinton’s fantasy of a world in which you could just shut down parts of the Internet that you didn’t like: Sure, it’s impossible, but just imagine if we could do it, just for a bit. Wouldn’t it have been kind of a pleasant dream world, in these overheated last few weeks, to have lived free of social media?

Hear me out. If you’ve logged on to Twitter and Facebook in the waning weeks of 2015, you’ve surely noticed that the Internet now seems to be on constant boil. Your social feed has always been loud, shrill, reflexive and ugly, but this year everything has been turned up to 11. The Islamic State’s use of the Internet is perhaps only the most dangerous manifestation of what, this year, became an inescapable fact of online life: The extremists of all stripes are ascendant, and just about everywhere you look, much of the Internet is terrible.“The academic in me says that discourse norms have shifted,” said Susan Benesch, a faculty associate at Harvard’s Berkman Center for Internet & Society and the director of the Dangerous Speech Project, an effort to study speech that leads to violence. “It’s become so common to figuratively walk through garbage and violent imagery online that people have accepted it in a way. And it’s become so noisy that you have to shout more loudly, and more shockingly, to be heard.”

You might argue that the angst online is merely a reflection of the news. Terrorism, intractable warfare, mass shootings, a hyperpartisan presidential race, police brutality, institutional racism and the protests over it have dominated the headlines. It’s only natural that the Internet would get a little out of control over that barrage.

But there’s also a way in which social networks seem to be feeding a cycle of action and reaction. In just about every news event, the Internet’s reaction to the situation becomes a follow-on part of the story, so that much of the media establishment becomes trapped in escalating, infinite loops of 140-character, knee-jerk insta-reaction.

“Presidential elections have always been pretty nasty, but these days the mudslinging is omnipresent in a way that’s never been the case before,” said Whitney Phillips, an assistant professor of literary studies and writing at Mercer University, who is the author of “This Is Why We Can’t Have Nice Things,” a study of online “trolling.” “When Donald Trump says something that I would consider insane, it’s not just that it gets reported on by one or two or three outlets, but it becomes this wave of iterative content on top of content on top of content in your feed, taking over everything you see.”

The spiraling feedback loop is exhausting and rarely illuminating. The news brims with instantly produced “hot takes” and a raft of fact-free assertions. Everyone — yours truly included — is always on guard for the next opportunity to meme-ify outrage: What crazy thing did Trump/Obama/The New York Times/The New York Post/Rush Limbaugh/etc. say now, and what clever quip can you fit into a tweet to quickly begin collecting likes?

There is little room for indulging nuance, complexity, or flirting with the middle ground. In every issue, you are either with one aggrieved group or the other, and the more stridently you can express your disdain — short ofhurling profanities at the president on TV, which will earn you a brief suspension — the better reaction you’ll get….(More)”

Forging Trust Communities: How Technology Changes Politics


Book by Irene S. Wu: “Bloggers in India used social media and wikis to broadcast news and bring humanitarian aid to tsunami victims in South Asia. Terrorist groups like ISIS pour out messages and recruit new members on websites. The Internet is the new public square, bringing to politics a platform on which to create community at both the grassroots and bureaucratic level. Drawing on historical and contemporary case studies from more than ten countries, Irene S. Wu’s Forging Trust Communities argues that the Internet, and the technologies that predate it, catalyze political change by creating new opportunities for cooperation. The Internet does not simply enable faster and easier communication, but makes it possible for people around the world to interact closely, reciprocate favors, and build trust. The information and ideas exchanged by members of these cooperative communities become key sources of political power akin to military might and economic strength.

Wu illustrates the rich world history of citizens and leaders exercising political power through communications technology. People in nineteenth-century China, for example, used the telegraph and newspapers to mobilize against the emperor. In 1970, Taiwanese cable television gave voice to a political opposition demanding democracy. Both Qatar (in the 1990s) and Great Britain (in the 1930s) relied on public broadcasters to enhance their influence abroad. Additional case studies from Brazil, Egypt, the United States, Russia, India, the Philippines, and Tunisia reveal how various technologies function to create new political energy, enabling activists to challenge institutions while allowing governments to increase their power at home and abroad.

Forging Trust Communities demonstrates that the way people receive and share information through network communities reveals as much about their political identity as their socioeconomic class, ethnicity, or religion. Scholars and students in political science, public administration, international studies, sociology, and the history of science and technology will find this to be an insightful and indispensable work….(More)”

New frontiers in social innovation research


Geoff Mulgan: “Nesta has published a new book with Palgrave which contains an introduction by me and many important chapters from leading academics around the world. I hope that many people will read it, and think about it, because it challenges, in a highly constructive way, many of the rather tired assumptions of the London media/political elite of both left and right.

The essay is by Roberto Mangabeira Unger, perhaps the world’s most creative and important contemporary intellectual. He is Professor of Law at Harvard (where he taught Obama); a philosopher and political theorist; author of one of the most interesting recent books on religion; co-author of an equally ground-breaking recent book on theoretical physics; and serves as strategy minister in the Brazilian government.

His argument is that a radically different way of thinking about politics, government and social change is emerging, which has either not been noticed by many political leaders, or misinterpreted. The essence of the argument is that practice is moving faster than theory; that systematic experimentation is a faster way to solve problems than clever authorship of pamphlets, white papers and plans; and that societies have the potential to be far more active agents of their own future than we assume.

The argument has implications for many fields. One is think-tanks. Twenty years ago I set up a think-tank, Demos. At that time the dominant model for policy making was to bring together some clever people in a capital city to write pamphlets, white papers and then laws. In the 1950s to 1970s a primary role was played by professors in universities, or royal commissions. Then it shifted to think-tanks. Sometimes teams within governments played a similar role – and I oversaw several of these, including the Strategy Unit in government. All saw policy as an essentially paper-based process, involving a linear transmission from abstract theories and analyses to practical implementation.

There’s still an important role to be played by think-tanks. But an opposite approach has now become common, and is promoted by Unger. In this approach, practice precedes theory. Experiment in the real world drives the development of new ideas – in business, civil society, and on the edges of the public sector. Learning by doing complements, and often leads analysis. The role of the academics and think-tanks shifts from inventing ideas to making sense of what’s emerging, and generalising it. Policies don’t try to specify every detail but rather set out broad directions and then enable a process of experiment and discovery.

As Unger shows, this approach has profound philosophical roots (reaching back to the 19th century pragmatists and beyond), and profound political implications (it’s almost opposite to the classic Marxist view, later adopted by the neoliberal right, in which intellectuals define solutions in theory which are then translated into practice). It also has profound implications for civil society – which he argues should adopt a maximalist rather than a minimalist view of social innovation.

The Unger approach doesn’t work for everything – for example, constitutional reform. But it is a superior method for improving most of the fields where governments have power – from welfare and health, to education and economic policy, and it has worked well for Nesta – evolving new models of healthcare, working with dozens of governments to redesign business policy, testing out new approaches to education.

The several hundred public sector labs and innovation teams around the world – from Chile to China, south Africa to Denmark – share this ethos too, as do many political leaders. Michael Bloomberg has been an exemplar, confident enough to innovate and experiment constantly in his time as New York Mayor. Won Soon Park in Korea is another…..

Unger’s chapter should be required reading for anyone aspiring to play a role in 21st century politics. You don’t have to agree with what he says. But you do need to work out where you disagree and why….(New Frontiers in Social Innovation Research)

Crowd Sourced Legislation and Politics: The Legitimacy of Constitutional Deliberation in Romania


Paper by Gherghina, Sergiu and Miscoiu, Sergiu: “Constitutional reform is a tedious process that requires long periods of time, a relatively broad consensus among the political actors, and often needs popular approval. In spite of these, Romania changed its constitution once (2003) and witnessed several unsuccessful revisions. The most recent attempt, in 2013, has introduced the deliberative dimension in the form of a constitutional forum. This article investigates the legitimacy of this deliberative practice using a tri-dimensional approach: input, throughput, and output legitimacy. Our qualitative study relying on direct observation and secondary data analysis concludes that while input and throughput legitimacy were achieved to great extent, the output legitimacy was low….(More)”

Decoding the Future for National Security


George I. Seffers at Signal: “U.S. intelligence agencies are in the business of predicting the future, but no one has systematically evaluated the accuracy of those predictions—until now. The intelligence community’s cutting-edge research and development agency uses a handful of predictive analytics programs to measure and improve the ability to forecast major events, including political upheavals, disease outbreaks, insider threats and cyber attacks.

The Office for Anticipating Surprise at the Intelligence Advanced Research Projects Activity (IARPA) is a place where crystal balls come in the form of software, tournaments and throngs of people. The office sponsors eight programs designed to improve predictive analytics, which uses a variety of data to forecast events. The programs all focus on incidents outside of the United States, and the information is anonymized to protect privacy. The programs are in different stages, some having recently ended as others are preparing to award contracts.

But they all have one more thing in common: They use tournaments to advance the state of the predictive analytic arts. “We decided to run a series of forecasting tournaments in which people from around the world generate forecasts about, now, thousands of real-world events,” says Jason Matheny, IARPA’s new director. “All of our programs on predictive analytics do use this tournament style of funding and evaluating research.” The Open Source Indicators program used a crowdsourcing technique in which people across the globe offered their predictions on such events as political uprisings, disease outbreaks and elections.

The data analyzed included social media trends, Web search queries and even cancelled dinner reservations—an indication that people are sick. “The methods applied to this were all automated. They used machine learning to comb through billions of pieces of data to look for that signal, that leading indicator, that an event was about to happen,” Matheny explains. “And they made amazing progress. They were able to predict disease outbreaks weeks earlier than traditional reporting.” The recently completed Aggregative Contingent Estimation (ACE) program also used a crowdsourcing competition in which people predicted events, including whether weapons would be tested, treaties would be signed or armed conflict would break out along certain borders. Volunteers were asked to provide information about their own background and what sources they used. IARPA also tested participants’ cognitive reasoning abilities. Volunteers provided their forecasts every day, and IARPA personnel kept score. Interestingly, they discovered the “deep domain” experts were not the best at predicting events. Instead, people with a certain style of thinking came out the winners. “They read a lot, not just from one source, but from multiple sources that come from different viewpoints. They have different sources of data, and they revise their judgments when presented with new information. They don’t stick to their guns,” Matheny reveals. …

The ACE research also contributed to a recently released book, Superforecasting: The Art and Science of Prediction, according to the IARPA director. The book was co-authored, along with Dan Gardner, by Philip Tetlock, the Annenberg University professor of psychology and management at the University of Pennsylvania who also served as a principal investigator for the ACE program. Like ACE, the Crowdsourcing Evidence, Argumentation, Thinking and Evaluation program uses the forecasting tournament format, but it also requires participants to explain and defend their reasoning. The initiative aims to improve analytic thinking by combining structured reasoning techniques with crowdsourcing.

Meanwhile, the Foresight and Understanding from Scientific Exposition (FUSE) program forecasts science and technology breakthroughs….(More)”

Technology: A Planning Guide for Political Parties


NDI launched a new website to serve as a resource for political parties that want to use technology to improve the way they function. “Technology: A Planning Guide for Political Parties” gives advice on common pitfalls political parties experience and potential pathways for success when implementing technology projects. The website also gives real-life examples through a set of case studies to help political parties learn from the experiences of other political parties and campaigns.

The case study Online Primary to Increase Participation Fails to Connect looks at how the European Green Party (EGP) announced an open online primary election ahead of the 2014 European elections. The online primary gave citizens three months to electronically vote for two of the four nominated candidates running for the European Parliament. According to Reinhard Bütikofer, co-chair of the EGP and member of the European Parliament, by implementing the online primary, the party “wanted to reduce the growing gap between citizens and political institutions.”

The EGP was hoping to mobilize 100,000 EU citizens to vote in the primaries, but as the elections came and went only 22,000 people participated. The low voter turnout underscored that the success of a new technology projects depend on more than just functional technology. It also requires deep contextual analysis, and strategic planning to assess user interest and clarify the level of marketing needed to encourage participation…..NDI’s technology guide includes step-by-step instructions on how parties can think through what ICT projects can achieve and how they can best utilize them. It also includes worksheets to help parties better understand the decisions they may have to make including: custom versus off-the-shelf software, basic voter file requirements, how to calculate the real long- and short-term costs of an ICT project and more…..For more information, please see this short overview of the site.”

Political Turbulence: How Social Media Shape Collective Action


Book by Helen Margetts, Peter John, Scott Hale, & Taha Yasseri: “As people spend increasing proportions of their daily lives using social media, such as Twitter and Facebook, they are being invited to support myriad political causes by sharing, liking, endorsing, or downloading. Chain reactions caused by these tiny acts of participation form a growing part of collective action today, from neighborhood campaigns to global political movements. Political Turbulence reveals that, in fact, most attempts at collective action online do not succeed, but some give rise to huge mobilizations—even revolutions.

Drawing on large-scale data generated from the Internet and real-world events, this book shows how mobilizations that succeed are unpredictable, unstable, and often unsustainable. To better understand this unruly new force in the political world, the authors use experiments that test how social media influence citizens deciding whether or not to participate. They show how different personality types react to social influences and identify which types of people are willing to participate at an early stage in a mobilization when there are few supporters or signals of viability. The authors argue that pluralism is the model of democracy that is emerging in the social media age—not the ordered, organized vision of early pluralists, but a chaotic, turbulent form of politics.

This book demonstrates how data science and experimentation with social data can provide a methodological toolkit for understanding, shaping, and perhaps even predicting the outcomes of this democratic turbulence….(More)”

Open Government: Missing Questions


Vadym Pyrozhenko at Administration & Society: “This article places the Obama administration’s open government initiative within the context of evolution of the U.S. information society. It examines the concept of openness along the three dimensions of Daniel Bell’s social analysis of the postindustrial society: structure, polity, and culture. Four “missing questions” raise the challenge of the compatibility of public service values with the culture of openness, address the right balance between postindustrial information management practices and the capacity of public organizations to accomplish their missions, and ask to reconsider the idea that greater structural openness of public organizations will necessarily increase their democratic legitimacy….(More)”

 

Uninformed: Why People Seem to Know So Little about Politics and What We Can Do about It


Book by Arthur Lupia: “Research polls, media interviews, and everyday conversations reveal an unsettling truth: citizens, while well-meaning and even passionate about current affairs, appear to know very little about politics. Hundreds of surveys document vast numbers of citizens answering even basic questions about government incorrectly. Given this unfortunate state of affairs, it is not surprising that more knowledgeable people often deride the public for its ignorance. Some experts even think that less informed citizens should stay out of politics altogether.

As Arthur Lupia shows in Uninformed, this is not constructive. At root, critics of public ignorance fundamentally misunderstand the problem. Many experts believe that simply providing people with more facts will make them more competent voters. However, these experts fail to understand how most people learn, and hence don’t really know what types of information are even relevant to voters. Feeding them information they don’t find relevant does not address the problem. In other words, before educating the public, we need to educate the educators.

Lupia offers not just a critique, though; he also has solutions. Drawing from a variety of areas of research on topics like attention span and political psychology, he shows how we can actually increase issue competence among voters in areas ranging from gun regulation to climate change. To attack the problem, he develops an arsenal of techniques to effectively convey to people information they actually care about.

Citizens sometimes lack the knowledge that they need to make competent political choices, and it is undeniable that greater knowledge can improve decision making. But we need to understand that voters either don’t care about or pay attention to much of the information that experts think is important. Uninformed provides the keys to improving political knowledge and civic competence: understanding what information is important to others and knowing how to best convey it to them….(More)”