Building Better Cities with Civic Technology

Curated on Posted on by Stefaan Verhulst

Mapping by Kate Gasporro: “…The field of civic technology is relatively new. There are limited strategies to measure effectiveness of these tools. Scholars and practitioners are eager to communicate benefits, including improved efficiency and transparency. But, platforms and cities are having difficulty measuring the impacts of civic technology on infrastructure delivery. Even though civic technology platforms write case studies and provide anecdotal information to market their tools, this information does not communicate the challenges and failures that local governments face when implementing these new technologies. At the same time, the nascency of such tools means local governments are still trying to understand how to leverage and protect the enormous amount of data that civic technology tools acquire.

By mapping the landscape of civic technology, we can see more clearly how eParticipation is being used to address public service challenges, including infrastructure delivery. Although many scholars and practitioners have created independent categories for eParticipation, these categorization frameworks follow a similar pattern. At one end of the spectrum, eParticipation efforts provide public service information and relevant updates to citizens or allowing citizens to contact their officials in a unidirectional flow of information. At the other end, eParticipation efforts allow for deliberate democracy where citizens share decision-making with local government officials. Of the dozen categorization frameworks we found, we selected the most comprehensive one accepted by practitioners. This framework draws from public participation practices and identifies five categories:

  • eInforming: One-way communication providing online information to citizens (in the form of a website) or to government (via ePetitions)
  • eConsulting: Limited two-way communication where citizens can voice their opinions and provide feedback
  • eInvolving: Two-way communication where citizens go through an online process to capture public concerns
  • eCollaborating: Enhanced two-way communication that allows citizens to develop alternative solutions and identify the preferred solution, but decision making remains the government’s responsibility
  • eEmpowerment: Advanced two-way communication that allows citizens to influence and make decisions as co-producers of policies…

After surveying the civic technology space, we found 24 tools that use eParticipation for infrastructure delivery. We map these technologies according to their intended use phase in infrastructure delivery and type of eParticipation. The horizontal axis divides the space into the different infrastructure delivery phases and the vertical axis shows the five eParticipation categories. Together, we can see how civic technology is attempting to include citizens throughout infrastructure delivery. The majority of the civic technologies available operate as eInforming and eConsulting tools, allowing citizens to provide information to local governments about infrastructure issues. This information is then channeled into the project selection and prioritization process that occurs during the planning phase. A few technologies span multiple infrastructure phases because of their abilities to aggregate many eParticipation technologies to address the functions of each infrastructure phase. Based on this cursory map, we see that there are spaces in the infrastructure delivery process where there are only a few civic technologies. This is often because there are fewer opportunities to influence decision making during the later phases….

eParticipation chart

The field of civic technology is relatively new. There are limited strategies to measure effectiveness of these tools. Scholars and practitioners are eager to communicate benefits, including improved efficiency and transparency. But, platforms and cities are having difficulty measuring the impacts of civic technology on infrastructure delivery. Even though civic technology platforms write case studies and provide anecdotal information to market their tools, this information does not communicate the challenges and failures that local governments face when implementing these new technologies. At the same time, the nascency of such tools means local governments are still trying to understand how to leverage and protect the enormous amount of data that civic technology tools acquire…..(More)”

Security in Smart Cities: Models, Applications, and Challenges

Curated on Posted on by Stefaan Verhulst

Book edited by Aboul Ella Hassanien, Mohamed Elhoseny, Syed Hassan Ahmed and Amit Kumar Singh: “This book offers an essential guide to IoT Security, Smart Cities, IoT Applications, etc. In addition, it presents a structured introduction to the subject of destination marketing and an exhaustive review on the challenges of information security in smart and intelligent applications, especially for IoT and big data contexts. Highlighting the latest research on security in smart cities, it addresses essential models, applications, and challenges.

Written in plain and straightforward language, the book offers a self-contained resource for readers with no prior background in the field. Primarily intended for students in Information Security and IoT applications (including smart cities systems and data heterogeneity), it will also greatly benefit academic researchers, IT professionals, policymakers and legislators. It is well suited as a reference book for both undergraduate and graduate courses on information security approaches, the Internet of Things, and real-world intelligent applications….(More)

Big data analytics to identify illegal construction waste dumping: A Hong Kong study

Curated on Posted on by Stefaan Verhulst

WeishengLu at Resources, Conservation and Recycling: “Illegal dumping, referring to the intentional and criminal abandonment of waste in unauthorized areas, has long plagued governments and environmental agencies worldwide. Despite the tremendous resources spent to combat it, the surreptitious nature of illegal dumping indicates the extreme difficulty in its identification. In 2006, the Construction Waste Disposal Charging Scheme (CWDCS) was implemented, regulating that all construction waste must be disposed of at government waste facilities if not otherwise properly reused or recycled.

While the CWDCS has significantly improved construction waste management in Hong Kong, it has also triggered illegal dumping problems. Inspired by the success of big data in combating urban crime, this paper aims to identify illegal dumping cases by mining a publicly available data set containing more than 9 million waste disposal records from 2011 to 2017. Using behavioral indicators and up-to-date big data analytics, possible drivers for illegal dumping (e.g., long queuing times) were identified. The analytical results also produced a list of 546 waste hauling trucks suspected of involvement in illegal dumping. This paper contributes to the understanding of illegal dumping behavior and joins the global research community in exploring the value of big data, particularly for combating urban crime. It also presents a three-step big data-enabled urban crime identification methodology comprising ‘Behavior characterization’, ‘Big data analytical model development’, and ‘Model training, calibration, and evaluation’….(More)”.

Creating Smart Cities

Curated on Posted on by Stefaan Verhulst

Book edited by Claudio Coletta, Leighton Evans, Liam Heaphy, and Rob Kitchin: “In cities around the world, digital technologies are utilized to manage city services and infrastructures, to govern urban life, to solve urban issues and to drive local and regional economies. While “smart city” advocates are keen to promote the benefits of smart urbanism – increased efficiency, sustainability, resilience, competitiveness, safety and security – critics point to the negative effects, such as the production of technocratic governance, the corporatization of urban services, technological lock-ins, privacy harms and vulnerability to cyberattack.

This book, through a range of international case studies, suggests social, political and practical interventions that would enable more equitable and just smart cities, reaping the benefits of smart city initiatives while minimizing some of their perils.

Included are case studies from Ireland, the United States of America, Colombia, the Netherlands, Singapore, India and the United Kingdom. These chapters discuss a range of issues including political economy, citizenship, standards, testbedding, urban regeneration, ethics, surveillance, privacy and cybersecurity. This book will be of interest to urban policymakers, as well as researchers in Regional Studies and Urban Planning…(More)”.

Positive deviance, big data, and development: A systematic literature review

Curated on Posted on by Stefaan Verhulst

Paper by Basma Albanna and Richard Heeks: “Positive deviance is a growing approach in international development that identifies those within a population who are outperforming their peers in some way, eg, children in low‐income families who are well nourished when those around them are not. Analysing and then disseminating the behaviours and other factors underpinning positive deviance are demonstrably effective in delivering development results.

However, positive deviance faces a number of challenges that are restricting its diffusion. In this paper, using a systematic literature review, we analyse the current state of positive deviance and the potential for big data to address the challenges facing positive deviance. From this, we evaluate the promise of “big data‐based positive deviance”: This would analyse typical sources of big data in developing countries—mobile phone records, social media, remote sensing data, etc—to identify both positive deviants and the factors underpinning their superior performance.

While big data cannot solve all the challenges facing positive deviance as a development tool, they could reduce time, cost, and effort; identify positive deviants in new or better ways; and enable positive deviance to break out of its current preoccupation with public health into domains such as agriculture, education, and urban planning. In turn, positive deviance could provide a new and systematic basis for extracting real‐world development impacts from big data…(More)”.

Governing artificial intelligence: ethical, legal, and technical opportunities and challenges

Curated on Posted on by Stefaan Verhulst

Introduction to the Special Issue of the Philosophical Transactions of the Royal Society by Sandra Wachter, Brent Mittelstadt, Luciano Floridi and Corinne Cath: “Artificial intelligence (AI) increasingly permeates every aspect of our society, from the critical, like urban infrastructure, law enforcement, banking, healthcare and humanitarian aid, to the mundane like dating. AI, including embodied AI in robotics and techniques like machine learning, can improve economic, social welfare and the exercise of human rights. Owing to the proliferation of AI in high-risk areas, the pressure is mounting to design and govern AI to be accountable, fair and transparent. How can this be achieved and through which frameworks? This is one of the central questions addressed in this special issue, in which eight authors present in-depth analyses of the ethical, legal-regulatory and technical challenges posed by developing governance regimes for AI systems. It also gives a brief overview of recent developments in AI governance, how much of the agenda for defining AI regulation, ethical frameworks and technical approaches is set, as well as providing some concrete suggestions to further the debate on AI governance…(More)”.

Open Government Data Report: Enhancing Policy Maturity for Sustainable Impact

Curated on Posted on by Stefaan Verhulst

Report by the OECD: This report provides an overview of the state of open data policies across OECD member and partner countries, based on data collected through the OECD Open Government Data survey (2013, 2014, 2016/17), country reviews and comparative analysis. The report analyses open data policies using an analytical framework that is in line with the OECD OUR data Index and the International Open Data Charter. It assesses governments’ efforts to enhance the availability, accessibility and re-use of open government data. It makes the case that beyond countries’ commitment to open up good quality government data, the creation of public value requires engaging user communities from the entire ecosystem, such as journalists, civil society organisations, entrepreneurs, major tech private companies and academia. The report also underlines how open data policies are elements of broader digital transformations, and how public sector data policies require interaction with other public sector agendas such as open government, innovation, employment, integrity, public budgeting, sustainable development, urban mobility and transport. It stresses the relevance of measuring open data impacts in order to support the business case for open government data….(More)”.

Desire paths: the illicit trails that defy the urban planners

Curated on Posted on by Stefaan Verhulst

Ellie Violet Bramley at The Guardian: “We’ve all been there. You want a short cut – to the bus stop, office or corner shop – but there’s no designated path. Others before you have already flattened the grass, or cut a line through a hedge. Why not, you think.

So goes the logic of “desire paths” – described by Robert Macfarlane as “paths & tracks made over time by the wishes & feet of walkers, especially those paths that run contrary to design or planning”; he calls them “free-will ways”. The New Yorker offers other names: “cow paths, pirate paths, social trails, kemonomichi (beast trails), chemins de l’âne (donkey paths), and Olifantenpad (elephant trails)”. JM Barrie described them as “Paths that have Made Themselves”….

Desire paths have been described as illustrating “the tension between the native and the built environment and our relationship to them”. Because they often form in areas where there are no pavements, they can be seen to “indicate [the] yearning” of those wishing to walk, a way for “city dwellers to ‘write back’ to city planners, giving feedback with their feet”.

But as well as revealing the path of least resistance, they can also reveal where people refuse to tread. If you’ve been walking the same route for years, an itchy-footed urge to go off-piste, even just a few metres, is probably something you’ll identify with. It’s this idea that led one academic journal to describe them as a record of “civil disobedience”.

Rather than dismiss or even chastise the naughty pedestrian by placing fences or railings to block off “illicit” wanderings, some planners work to incorporate them into urban environments. This chimes with the thinking of Jane Jacobs, an advocate of configuring cities around desire lines, who said: “There is no logic that can be superimposed on the city; people make it, and it is to them … that we must fit our plans.”…(More)”.

Democracy Disconnected: Participation and Governance in a City of the South

Curated on Posted on by Stefaan Verhulst

Book by Fiona Anciano and Laurence Piper: “Why is dissatisfaction with local democracy endemic, despite the spread of new participatory institutions? This book argues that a key reason is the limited power of elected local officials, especially to produce the City. City Hall lacks control over key aspects of city decision-making, especially under conditions of economic globalisation and rapid urbanisation in the urban South.

Demonstrated through case studies of daily politics in Hout Bay, Democracy Disconnected shows how Cape Town residents engage local rule. In the absence of democratic control, urban rule in the Global South becomes a complex and contingent framework of multiple and multilevel forms of urban governance (FUG) that involve City Hall, but are not directed by it. Bureaucratic governance coexists alongside market, developmental and informal forms of governance. This disconnect of democracy from urban governance segregates people spatially, socially, but also politically. Thus, while the residents of Hout Bay may live next to each other, they do not live with each other…(More)”.

The Role of Urban Living Labs in Entrepreneurship, Energy, and Governance of Smart Cities

Curated on Posted on by Stefaan Verhulst

Chapter by Ana Pego and Maria do Rosário Matos Bernardo in Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy: “Urban living labs (ULL) are a new concept which involves users in innovation and development and are regarded as a way of meeting the innovation challenges faced by information and communication technology (ICT) service providers.

The chapter focuses on the role of urban living labs in entrepreneurship, energy and governance of smart cities, where it is performed the relationship between innovations, governance, and renewable energy. The methodology proposed will focus on content analysis and on the exploration of some European examples of implemented ULL, namely Amsterdam, Helsinki, Stockholm and Copenhagen. The contributions of the present research should be the consolidation of knowledge about the impact of ULL on innovation and development of smart cities regarding the concepts of renewable energy, smart governance and entrepreneurship….(More)”