Selected Readings on Data Responsibility, Refugees and Migration

Curated on Posted on by Andrew Young

By Kezia Paladina, Alexandra Shaw, Michelle Winowatan, Stefaan Verhulst, and Andrew Young

The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of Data Collaboration for Migration was originally published in 2018.

Special thanks to Paul Currion whose data responsibility literature review gave us a headstart when developing the below. (Check out his article listed below on Refugee Identity)

The collection below is also meant to complement our article in the Stanford Social Innovation Review on Data Collaboration for Migration where we emphasize the need for a Data Responsibility Framework moving forward.

From climate change to politics to finance, there is growing recognition that some of the most intractable problems of our era are information problems. In recent years, the ongoing refugee crisis has increased the call for new data-driven approaches to address the many challenges and opportunities arising from migration. While data – including data from the private sector – holds significant potential value for informing analysis and targeted international and humanitarian response to (forced) migration, decision-makers often lack an actionable understanding of if, when and how data could be collected, processed, stored, analyzed, used, and shared in a responsible manner.

Data responsibility – including the responsibility to protect data and shield its subjects from harms, and the responsibility to leverage and share data when it can provide public value – is an emerging field seeking to go beyond just privacy concerns. The forced migration arena has a number of particularly important issues impacting responsible data approaches, including the risks of leveraging data regarding individuals fleeing a hostile or repressive government.

In this edition of the GovLab’s Selected Readings series, we examine the emerging literature on the data responsibility approaches in the refugee and forced migration space – part of an ongoing series focused on Data Responsibiltiy. The below reading list features annotated readings related to the Policy and Practice of data responsibility for refugees, and the specific responsibility challenges regarding Identity and Biometrics.

Data Responsibility and Refugees – Policy and Practice

International Organization for Migration (IOM) (2010) IOM Data Protection Manual. Geneva: IOM.

  • This IOM manual includes 13 data protection principles related to the following activities: lawful and fair collection, specified and legitimate purpose, data quality, consent, transfer to third parties, confidentiality, access and transparency, data security, retention and personal data, application of the principles, ownership of personal data, oversight, compliance and internal remedies (and exceptions).
  • For each principle, the IOM manual features targeted data protection guidelines, and templates and checklists are included to help foster practical application.

Norwegian Refugee Council (NRC) Internal Displacement Monitoring Centre / OCHA (eds.) (2008) Guidance on Profiling Internally Displaced Persons. Geneva: Inter-Agency Standing Committee.

  • This NRC document contains guidelines on gathering better data on Internally Displaced Persons (IDPs), based on country context.
  • IDP profile is defined as number of displaced persons, location, causes of displacement, patterns of displacement, and humanitarian needs among others.
  • It further states that collecting IDPs data is challenging and the current condition of IDPs data are hampering assistance programs.
  • Chapter I of the document explores the rationale for IDP profiling. Chapter II describes the who aspect of profiling: who IDPs are and common pitfalls in distinguishing them from other population groups. Chapter III describes the different methodologies that can be used in different contexts and suggesting some of the advantages and disadvantages of each, what kind of information is needed and when it is appropriate to profile.

United Nations High Commissioner for Refugees (UNHCR). Model agreement on the sharing of personal data with Governments in the context of hand-over of the refugee status determination process. Geneva: UNHCR.

  • This document from UNHCR provides a template of agreement guiding the sharing of data between a national government and UNHCR. The model agreement’s guidance is aimed at protecting the privacy and confidentiality of individual data while promoting improvements to service delivery for refugees.

United Nations High Commissioner for Refugees (UNHCR) (2015). Policy on the Protection of Personal Data of Persons of Concern to UNHCR. Geneva: UNHCR.

  • This policy outlines the rules and principles regarding the processing of personal data of persons engaged by UNHCR with the purpose of ensuring that the practice is consistent with UNGA’s regulation of computerized personal data files that was established to protect individuals’ data and privacy.
  • UNHCR require its personnel to apply the following principles when processing personal data: (i) Legitimate and fair processing (ii) Purpose specification (iii) Necessity and proportionality (iv) Accuracy (v) Respect for the rights of the data subject (vi) Confidentiality (vii) Security (viii) Accountability and supervision.

United Nations High Commissioner for Refugees (UNHCR) (2015) Privacy Impact Assessment of UNHCR Cash Based Interventions.

  • This impact assessment focuses on privacy issues related to financial assistance for refugees in the form of cash transfers. For international organizations like UNHCR to determine eligibility for cash assistance, data “aggregation, profiling, and social sorting techniques,” are often needed, leading a need for a responsible data approach.
  • This Privacy Impact Assessment (PIA) aims to identify the privacy risks posed by their program and seek to enhance safeguards that can mitigate those risks.
  • Key issues raised in the PIA involves the challenge of ensuring that individuals’ data will not be used for purposes other than those initially specified.

Data Responsibility in Identity and Biometrics

Bohlin, A. (2008) “Protection at the Cost of Privacy? A Study of the Biometric Registration of Refugees.” Lund: Faculty of Law of the University of Lund.

  • This 2008 study focuses on the systematic biometric registration of refugees conducted by UNHCR in refugee camps around the world, to understand whether enhancing the registration mechanism of refugees contributes to their protection and guarantee of human rights, or whether refugee registration exposes people to invasions of privacy.
  • Bohlin found that, at the time, UNHCR failed to put a proper safeguards in the case of data dissemination, exposing the refugees data to the risk of being misused. She goes on to suggest data protection regulations that could be put in place in order to protect refugees’ privacy.

Currion, Paul. (2018) “The Refugee Identity.” Medium.

  • Developed as part of a DFID-funded initiative, this essay considers Data Requirements for Service Delivery within Refugee Camps, with a particular focus on refugee identity.
  • Among other findings, Currion finds that since “the digitisation of aid has already begun…aid agencies must therefore pay more attention to the way in which identity systems affect the lives and livelihoods of the forcibly displaced, both positively and negatively.”
  • Currion argues that a Responsible Data approach, as opposed to a process defined by a Data Minimization principle, provides “useful guidelines,” but notes that data responsibility “still needs to be translated into organisational policy, then into institutional processes, and finally into operational practice.”

Farraj, A. (2010) “Refugees and the Biometric Future: The Impact of Biometrics on Refugees and Asylum Seekers.” Colum. Hum. Rts. L. Rev. 42 (2010): 891.

  • This article argues that biometrics help refugees and asylum seekers establish their identity, which is important for ensuring the protection of their rights and service delivery.
  • However, Farraj also describes several risks related to biometrics, such as, misidentification and misuse of data, leading to a need for proper approaches for the collection, storage, and utilization of the biometric information by government, international organizations, or other parties.  

GSMA (2017) Landscape Report: Mobile Money, Humanitarian Cash Transfers and Displaced Populations. London: GSMA.

  • This paper from GSMA seeks to evaluate how mobile technology can be helpful in refugee registration, cross-organizational data sharing, and service delivery processes.
  • One of its assessments is that the use of mobile money in a humanitarian context depends on the supporting regulatory environment that contributes to unlocking the true potential of mobile money. The examples include extension of SIM dormancy period to anticipate infrequent cash disbursements, ensuring that persons without identification are able to use the mobile money services, and so on.
  • Additionally, GMSA argues that mobile money will be most successful when there is an ecosystem to support other financial services such as remittances, airtime top-ups, savings, and bill payments. These services will be especially helpful in including displaced populations in development.

GSMA (2017) Refugees and Identity: Considerations for mobile-enabled registration and aid delivery. London: GSMA.

  • This paper emphasizes the importance of registration in the context of humanitarian emergency, because being registered and having a document that proves this registration is key in acquiring services and assistance.
  • Studying cases of Kenya and Iraq, the report concludes by providing three recommendations to improve mobile data collection and registration processes: 1) establish more flexible KYC for mobile money because where refugees are not able to meet existing requirements; 2) encourage interoperability and data sharing to avoid fragmented and duplicative registration management; and 3) build partnership and collaboration among governments, humanitarian organizations, and multinational corporations.

Jacobsen, Katja Lindskov (2015) “Experimentation in Humanitarian Locations: UNHCR and Biometric Registration of Afghan Refugees.” Security Dialogue, Vol 46 No. 2: 144–164.

  • In this article, Jacobsen studies the biometric registration of Afghan refugees, and considers how “humanitarian refugee biometrics produces digital refugees at risk of exposure to new forms of intrusion and insecurity.”

Jacobsen, Katja Lindskov (2017) “On Humanitarian Refugee Biometrics and New Forms of Intervention.” Journal of Intervention and Statebuilding, 1–23.

  • This article traces the evolution of the use of biometrics at the Office of the United Nations High Commissioner for Refugees (UNHCR) – moving from a few early pilot projects (in the early-to-mid-2000s) to the emergence of a policy in which biometric registration is considered a ‘strategic decision’.

Manby, Bronwen (2016) “Identification in the Context of Forced Displacement.” Washington DC: World Bank Group. Accessed August 21, 2017.

  • In this paper, Bronwen describes the consequences of not having an identity in a situation of forced displacement. It prevents displaced population from getting various services and creates higher chance of exploitation. It also lowers the effectiveness of humanitarian actions, as lacking identity prevents humanitarian organizations from delivering their services to the displaced populations.
  • Lack of identity can be both the consequence and and cause of forced displacement. People who have no identity can be considered illegal and risk being deported. At the same time, conflicts that lead to displacement can also result in loss of ID during travel.
  • The paper identifies different stakeholders and their interest in the case of identity and forced displacement, and finds that the biggest challenge for providing identity to refugees is the politics of identification and nationality.
  • Manby concludes that in order to address this challenge, there needs to be more effective coordination among governments, international organizations, and the private sector to come up with an alternative of providing identification and services to the displaced persons. She also argues that it is essential to ensure that national identification becomes a universal practice for states.

McClure, D. and Menchi, B. (2015). Challenges and the State of Play of Interoperability in Cash Transfer Programming. Geneva: UNHCR/World Vision International.

  • This report reviews the elements that contribute to the interoperability design for Cash Transfer Programming (CTP). The design framework offered here maps out these various features and also looks at the state of the problem and the state of play through a variety of use cases.
  • The study considers the current state of play and provides insights about the ways to address the multi-dimensionality of interoperability measures in increasingly complex ecosystems.     

NRC / International Human Rights Clinic (2016). Securing Status: Syrian refugees and the documentation of legal status, identity, and family relationships in Jordan.

  • This report examines Syrian refugees’ attempts to obtain identity cards and other forms of legally recognized documentation (mainly, Ministry of Interior Service Cards, or “new MoI cards”) in Jordan through the state’s Urban Verification Exercise (“UVE”). These MoI cards are significant because they allow Syrians to live outside of refugee camps and move freely about Jordan.
  • The text reviews the acquirement processes and the subsequent challenges and consequences that refugees face when unable to obtain documentation. Refugees can encounter issues ranging from lack of access to basic services to arrest, detention, forced relocation to camps and refoulement.  
  • Seventy-two Syrian refugee families in Jordan were interviewed in 2016 for this report and their experiences with obtaining MoI cards varied widely.

Office of Internal Oversight Services (2015). Audit of the operations in Jordan for the Office of the United Nations High Commissioner for Refugees. Report 2015/049. New York: UN.

  • This report documents the January 1, 2012 – March 31, 2014 audit of Jordanian operations, which is intended to ensure the effectiveness of the UNHCR Representation in the state.
  • The main goals of the Regional Response Plan for Syrian refugees included relieving the pressure on Jordanian services and resources while still maintaining protection for refugees.
  • The audit results concluded that the Representation was initially unsatisfactory, and the OIOS suggested several recommendations according to the two key controls which the Representation acknowledged. Those recommendations included:
    • Project management:
      • Providing training to staff involved in financial verification of partners supervise management
      • Revising standard operating procedure on cash based interventions
      • Establishing ways to ensure that appropriate criteria for payment of all types of costs to partners’ staff are included in partnership agreements
    • Regulatory framework:
      • Preparing annual need-based procurement plan and establishing adequate management oversight processes
      • Creating procedures for the assessment of renovation work in progress and issuing written change orders
      • Protecting data and ensuring timely consultation with the UNHCR Division of Financial and Administrative Management

UNHCR/WFP (2015). Joint Inspection of the Biometrics Identification System for Food Distribution in Kenya. Geneva: UNHCR/WFP.

  • This report outlines the partnership between the WFP and UNHCR in its effort to promote its biometric identification checking system to support food distribution in the Dadaab and Kakuma refugee camps in Kenya.
  • Both entities conducted a joint inspection mission in March 2015 and was considered an effective tool and a model for other country operations.
  • Still, 11 recommendations are proposed and responded to in this text to further improve the efficiency of the biometric system, including real-time evaluation of impact, need for automatic alerts, documentation of best practices, among others.

The Help-Yourself City: Legitimacy and Inequality in DIY Urbanism

Curated on Posted on by Stefaan Verhulst

Book by Gordon C.C. Douglas: “When local governments neglect public services or community priorities, how do concerned citizens respond? In The Help-Yourself City, Gordon Douglas looks closely at people who take urban planning into their own hands with homemade signs and benches, guerrilla bike lanes and more. Douglas explores the frustration, creativity, and technical expertise behind these interventions, but also the position of privilege from which they often come. Presenting a needed analysis of this growing trend from vacant lots to city planning offices, The Help-Yourself City tells a street-level story of people’s relationships to their urban surroundings and the individualization of democratic responsibility…(More)”.

Artificial Intelligence and the Need for Data Fairness in the Global South

Curated on Posted on by Stefaan Verhulst

Medium blog by Yasodara Cordova: “…The data collected by industry represents AI opportunities for governments, to improve their services through innovation. Data-based intelligence promises to increase the efficiency of resource management by improving transparency, logistics, social welfare distribution — and virtually every government service. E-government enthusiasm took of with the realization of the possible applications, such as using AI to fight corruption by automating the fraud-tracking capabilities of cost-control tools. Controversially, the AI enthusiasm has spread to the distribution of social benefits, optimization of tax oversight and control, credit scoring systems, crime prediction systems, and other applications based in personal and sensitive data collection, especially in countries that do not have comprehensive privacy protections.

There are so many potential applications, society may operate very differently in ten years when the “datafixation” has advanced beyond citizen data and into other applications such as energy and natural resource management. However, many countries in the Global South are not being given necessary access to their countries’ own data.

Useful data are everywhere, but only some can take advantage. Beyond smartphones, data can be collected from IoT components in common spaces. Not restricted to urban spaces, data collection includes rural technology like sensors installed in tractors. However, even when the information is related to issues of public importance in developing countries —like data taken from road mesh or vital resources like water and land — it stays hidden under contract rules and public citizens cannot access, and therefore take benefit, from it. This arrangement keeps the public uninformed about their country’s operations. The data collection and distribution frameworks are not built towards healthy partnerships between industry and government preventing countries from realizing the potential outlined in the previous paragraph.

The data necessary to the development of better cities, public policies, and common interest cannot be leveraged if kept in closed silos, yet access often costs more than is justifiable. Data are a primordial resource to all stages of new technology, especially tech adoption and integration, so the necessary long term investment in innovation needs a common ground to start with. The mismatch between the pace of the data collection among big established companies and small, new, and local businesses will likely increase with time, assuming no regulation is introduced for equal access to collected data….

Currently, data independence remains restricted to discussions on the technological infrastructure that supports data extraction. Privacy discussions focus on personal data rather than the digital accumulation of strategic data in closed silos — a necessary discussion not yet addressed. The national interest of data is not being addressed in a framework of economic and social fairness. Access to data, from a policy-making standpoint, needs to find a balance between the extremes of public, open access and limited, commercial use.

A final, but important note: the vast majority of social media act like silos. APIs play an important role in corporate business models, where industry controls the data it collects without reward, let alone user transparency. Negotiation of the specification of APIs to make data a common resource should be considered, for such an effort may align with the citizens’ interest….(More)”.

Co-creation in Urban Governance: From Inclusion to Innovation

Curated on Posted on by Stefaan Verhulst

Paper by Dorthe Hedensted Lund: “This article sets out to establish what we mean by the recent buzzword ‘co-creation’ and what practical application this concept entails for democracy in urban governance, both in theory and practice.

The rise of the concept points to a shift in how public participation is understood. Whereas from the 1970s onwards the discussions surrounding participation centred on rights and power, following Sherry Arnstein, participation conceptualised as co-creation instead focuses on including diverse forms of knowledge in urban processes in order to create innovative solutions to complex problems.

Consequently, democratic legitimacy now relies to a much greater extent on output, rather than input legitimacy. Rather than provision of inclusive spaces for democratic debate and empowerment of the deprived, which have been the goals of numerous urban participatory efforts in the past, it is the ability to solve complex problems that has become the main criterion for the evaluation of co-creation. Furthermore, conceptualising participation as co-creation has consequences for the roles available to both citizens and public administrators in urban processes, which has implications for urban governance. An explicit debate, both in academia and in practice, about the normative content and implications of conceptualising participation as co-creation is therefore salient and necessary….(More).

Follow the Money: How to Track Federal Funding to Local Governments

Curated on Posted on by Stefaan Verhulst

Research Report by Megan Randall, Tracy Gordon, Solomon Greene and Erin Huffer: “To respond effectively to state and federal policy changes, city leaders, non-profit service providers, advocates, and researchers all need accurate data on how federal funds flow to local governments. Unfortunately, those data are spread across multiple sources that are often indecipherable or inaccessible to non-experts. The purpose of this guide is to help data users navigate the patchwork of primary data sources and online portals that show how the federal government distributes funding to local governments. We drew on the literature, an inventory of online resources, interviews with local and federal officials, and Urban Institute research staff experience to catalog available data on federal-local transfers. We describe the strengths, weaknesses, and best uses of various data sources and portals and provide guidance on where users can find information to understand trends or how their community stands relative to its peers. Our guide concludes with simple recommendations for how to improve data quality, comparability, and usability at all levels of government….(More)”.

Ostrom in the City: Design Principles and Practices for the Urban Commons

Curated on Posted on by Stefaan Verhulst

Chapter by Sheila Foster and Christian Iaione in Routledge Handbook of the Study of the Commons (Dan Cole, Blake Hudson, Jonathan Rosenbloom eds.): “If cities are the places where most of the world’s population will be living in the next century, as is predicted, it is not surprising that they have become sites of contestation over use and access to urban land, open space, infrastructure, and culture. The question posed by Saskia Sassen in a recent essay—who owns the city?—is arguably at the root of these contestations and of social movements that resist the enclosure of cities by economic elites (Sassen 2015). One answer to the question of who owns the city is that we all do. In our work we argue that the city is a common good or a “commons”—a shared resource that belongs to all of its inhabitants, and to the public more generally.

We have been writing about the urban commons for the last decade, very much inspired by the work of Jane Jacobs and Elinor Ostrom. The idea of the urban commons captures the ecological view of the city that characterizes Jane Jacobs classic work, The Death and Life of Great American Cities. (Foster 2006) It also builds on Elinor Ostrom’s finding that common resources are capable of being collectively managed by users in ways that support their needs yet sustains the resource over the long run (Ostrom 1990).

Jacobs analyzed cities as complex, organic systems and observed the activity within them at the neighborhood and street level, much like an ecologist would study natural habitats and the species interacting within them. She emphasized the diversity of land use, of people and neighborhoods, and the interaction among them as important to maintaining the ecological balance of urban life in great cities like New York. Jacob’s critique of the urban renewal slum clearance programs of the 1940s and 50s in the United States was focused not just on the destruction of physical neighborhoods, but also on the destruction of the “irreplaceable social capital”—the networks of residents who build and strengthen working relationships over time through trust and voluntary cooperation—necessary for “self-governance” of urban neighborhoods. (Jacobs 1961) As political scientist Douglas Rae has written, this social capital is the “civic fauna” of urbanism (Rae 2003)…(More)”.

Artificial intelligence could identify gang crimes—and ignite an ethical firestorm

Curated on Posted on by Stefaan Verhulst

Matthew Hutson at Science: “When someone roughs up a pedestrian, robs a store, or kills in cold blood, police want to know whether the perpetrator was a gang member: Do they need to send in a special enforcement team? Should they expect a crime in retaliation? Now, a new algorithm is trying to automate the process of identifying gang crimes. But some scientists warn that far from reducing gang violence, the program could do the opposite by eroding trust in communities, or it could brand innocent people as gang members.

That has created some tensions. At a presentation of the new program this month, one audience member grew so upset he stormed out of the talk, and some of the creators of the program have been tight-lipped about how it could be used….

For years, scientists have been using computer algorithms to map criminal networks, or to guess where and when future crimes might take place, a practice known as predictive policing. But little work has been done on labeling past crimes as gang-related.

In the new work, researchers developed a system that can identify a crime as gang-related based on only four pieces of information: the primary weapon, the number of suspects, and the neighborhood and location (such as an alley or street corner) where the crime took place. Such analytics, which can help characterize crimes before they’re fully investigated, could change how police respond, says Doug Haubert, city prosecutor for Long Beach, California, who has authored strategies on gang prevention.

To classify crimes, the researchers invented something called a partially generative neural network. A neural network is made of layers of small computing elements that process data in a way reminiscent of the brain’s neurons. A form of machine learning, it improves based on feedback—whether its judgments were right. In this case, researchers trained their algorithm using data from the Los Angeles Police Department (LAPD) in California from 2014 to 2016 on more than 50,000 gang-related and non–gang-related homicides, aggravated assaults, and robberies.

The researchers then tested their algorithm on another set of LAPD data. The network was “partially generative,” because even when it did not receive an officer’s narrative summary of a crime, it could use the four factors noted above to fill in that missing information and then use all the pieces to infer whether a crime was gang-related. Compared with a stripped-down version of the network that didn’t use this novel approach, the partially generative algorithm reduced errors by close to 30%, the team reported at the Artificial Intelligence, Ethics, and Society (AIES) conference this month in New Orleans, Louisiana. The researchers have not yet tested their algorithm’s accuracy against trained officers.

It’s an “interesting paper,” says Pete Burnap, a computer scientist at Cardiff University who has studied crime data. But although the predictions could be useful, it’s possible they would be no better than officers’ intuitions, he says. Haubert agrees, but he says that having the assistance of data modeling could sometimes produce “better and faster results.” Such analytics, he says, “would be especially useful in large urban areas where a lot of data is available.”…(More).

Citicafe: conversation-based intelligent platform for citizen engagement

Curated on Posted on by Stefaan Verhulst

Paper by Amol Dumrewal et al in the Proceedings of the ACM India Joint International Conference on Data Science and Management of Data: “Community civic engagement is a new and emerging trend in urban cities driven by the mission of developing responsible citizenship. The recognition of civic potential in every citizen goes a long way in creating sustainable societies. Technology is playing a vital role in helping this mission and over the last couple of years, there have been a plethora of social media avenues to report civic issues. Sites like Twitter, Facebook, and other online portals help citizens to report issues and register complaints. These complaints are analyzed by the public services to help understand and in-turn address these issues. However, once the complaint is registered, often no formal or informal feedback is given back from these sites to the citizens. This de-motivates citizens and may deter them from registering further complaints. In addition, these sites offer no holistic information about a neighborhood to the citizens. It is useful for people to know whether there are similar complaints posted by other people in the same area, the profile of all complaints and a know-how of how and when these complaints will be addressed.

In this paper, we create a conversation-based platform CitiCafe for enhancing citizen engagement front-ended by a virtual agent with a Twitter interface. This platform back-end stores and processes information pertaining to civic complaints in a city. A Twitter based conversation service allows citizens to have a direct correspondence with CitiCafe via “tweets” and direct messages. The platform also helps citizens to (a) report problems and (b) gather information related to civic issues in different neighborhoods. This can also help, in the long run, to develop civic conversations among citizens and also between citizens and public services….(More)”.

Data-Driven Regulation and Governance in Smart Cities

Curated on Posted on by Stefaan Verhulst

Chapter by Sofia Ranchordas and Abram Klop in Berlee, V. Mak, E. Tjong Tjin Tai (Eds), Research Handbook on Data Science and Law (Edward Elgar, 2018): “This paper discusses the concept of data-driven regulation and governance in the context of smart cities by describing how these urban centres harness these technologies to collect and process information about citizens, traffic, urban planning or waste production. It describes how several smart cities throughout the world currently employ data science, big data, AI, Internet of Things (‘IoT’), and predictive analytics to improve the efficiency of their services and decision-making.

Furthermore, this paper analyses the legal challenges of employing these technologies to influence or determine the content of local regulation and governance. It explores in particular three specific challenges: the disconnect between traditional administrative law frameworks and data-driven regulation and governance, the effects of the privatization of public services and citizen needs due to the growing outsourcing of smart cities technologies to private companies; and the limited transparency and accountability that characterizes data-driven administrative processes. This paper draws on a review of interdisciplinary literature on smart cities and offers illustrations of data-driven regulation and governance practices from different jurisdictions….(More)”.

Smarter New York City: How City Agencies Innovate

Curated on Posted on by Stefaan Verhulst

Book edited by André Corrêa d’Almeida: “Innovation is often presented as being in the exclusive domain of the private sector. Yet despite widespread perceptions of public-sector inefficiency, government agencies have much to teach us about how technological and social advances occur. Improving governance at the municipal level is critical to the future of the twenty-first-century city, from environmental sustainability to education, economic development, public health, and beyond. In this age of acceleration and massive migration of people into cities around the world, this book explains how innovation from within city agencies and administrations makes urban systems smarter and shapes life in New York City.
Using a series of case studies, Smarter New York City describes the drivers and constraints behind urban innovation, including leadership and organization; networks and interagency collaboration; institutional context; technology and real-time data collection; responsiveness and decision making; and results and impact. Cases include residential organic-waste collection, an NYPD program that identifies the sound of gunshots in real time, and the Vision Zero attempt to end traffic casualties, among others. Challenging the usefulness of a tech-centric view of urban innovation, Smarter New York City brings together a multidisciplinary and integrated perspective to imagine new possibilities from within city agencies, with practical lessons for city officials, urban planners, policy makers, civil society, and potential private-sector partners….(More)”.