Augmented CI and Human-Driven AI: How the Intersection of Artificial Intelligence and Collective Intelligence Could Enhance Their Impact on Society


Blog by Stefaan Verhulst: “As the technology, research and policy communities continue to seek new ways to improve governance and solve public problems, two new types of assets are occupying increasing importance: data and people. Leveraging data and people’s expertise in new ways offers a path forward for smarter decisions, more innovative policymaking, and more accountability in governance. Yet, unlocking the value of these two assets not only requires increased availability and accessibility (through, for instance, open data or open innovation), it also requires innovation in methodology and technology.

The first of these innovations involves Artificial Intelligence (AI). AI offers unprecedented abilities to quickly process vast quantities of data that can provide data-driven insights to address public needs. This is the role it has for example played in New York City, where FireCast, leverages data from across the city government to help the Fire Department identify buildings with the highest fire risks. AI is also considered to improve education, urban transportation,  humanitarian aid and combat corruption, among other sectors and challenges.

The second area is Collective Intelligence (CI). Although it receives less attention than AI, CI offers similar potential breakthroughs in changing how we govern, primarily by creating a means for tapping into the “wisdom of the crowd” and allowing groups to create better solutions than even the smartest experts working in isolation could ever hope to achieve. For example, in several countries patients’ groups are coming together to create new knowledge and health treatments based on their experiences and accumulated expertise. Similarly, scientists are engaging citizens in new ways to tap into their expertise or skills, generating citizen science – ranging from mapping our solar system to manipulating enzyme models in a game-like fashion.

Neither AI nor CI offer panaceas for all our ills; they each pose certain challenges, and even risks.  The effectiveness and accuracy of AI relies substantially on the quality of the underlying data as well as the human-designed algorithms used to analyse that data. Among other challenges, it is becoming increasingly clear how biases against minorities and other vulnerable populations can be built into these algorithms. For instance, some AI-driven platforms for predicting criminal recidivism significantly over-estimate the likelihood that black defendants will commit additional crimes in comparison to white counterparts. (for more examples, see our reading list on algorithmic scrutiny).

In theory, CI avoids some of the risks of bias and exclusion because it is specifically designed to bring more voices into a conversation. But ensuring that that multiplicity of voices adds value, not just noise, can be an operational and ethical challenge. As it stands, identifying the signal in the noise in CI initiatives can be time-consuming and resource intensive, especially for smaller organizations or groups lacking resources or technical skills.

Despite these challenges, however, there exists a significant degree of optimism  surrounding both these new approaches to problem solving. Some of this is hype, but some of it is merited—CI and AI do offer very real potential, and the task facing both policymakers, practitioners and researchers is to find ways of harnessing that potential in a way that maximizes benefits while limiting possible harms.

In what follows, I argue that the solution to the challenge described above may involve a greater interaction between AI and CI. These two areas of innovation have largely evolved and been researched separately until now. However, I believe that there is substantial scope for integration, and mutual reinforcement. It is when harnessed together, as complementary methods and approaches, that AI and CI can bring the full weight of technological progress and modern data analytics to bear on our most complex, pressing problems.

To deconstruct that statement, I propose three premises (and subsequent set of research questions) toward establishing a necessary research agenda on the intersection of AI and CI that can build more inclusive and effective approaches to governance innovation.

Premise I: Toward Augmented Collective Intelligence: AI will enable CI to scale

Premise II: Toward Human-Driven Artificial Intelligence: CI will humanize AI

Premise III: Open Governance will drive a blurring between AI and CI

…(More)”.

The Pnyx and the Agora


Richard Sennett at ReadingDesign: “I am not going to speak about the present, but about the past: about the foundations on which our democracy is based. These foundations were rooted in cities, in their civic spaces. We need to remember this history to think about how democratic cities should be made today.

A democracy supposes people can consider views other than their own. This was Aristotle’s notion in the Politics. He thought the awareness of difference occurs only in cities, since the every city is formed by synoikismos, a drawing together of different families and tribes, of competing economic interests, of natives with foreigners.

“Difference” today seems about identity — we think of race, gender, or class. Aristotle’s meant something more by difference; he included also the experience of doing different things, of acting in divergent ways which do not neatly fit together. The mixture in a city of action as well as identity is the foundation of its distinctive politics. Aristotle’s hope was that when a person becomes accustomed to a diverse, complex milieu he or she will cease reacting violently when challenged by something strange or contrary. Instead, this environment should create an outlook favourable to discussion of differing views or conflicting interests. Almost all modern urban planners subscribe to this Aristotelian principle. But if in the same space different persons or activities are merely concentrated, but each remains isolated and segregated, diversity loses its force. Differences have to interact.

Classical urbanism imagines two kinds of spaces in which this interaction could occur. One was the pnyx, an ampitheatre in which citizens listed to debates and took collective decisions; the other was the agora, the town square in which people were exposed to difference in a more raw, unmediated form….(More)”

The Arsenal of Exclusion and Inclusion


Book by Tobias Armborst, Daniel D’Oca and Georgeen Theodore: “Urban History 101 teaches us that the built environment is not the product of invisible, uncontrollable market forces, but of human-made tools that could have been used differently (or not at all). The Arsenal of Exclusion & Inclusion is an encyclopedia of 202 tools–or what we call “weapons”–used by architects, planners, policy-makers, developers, real estate brokers, activists, and other urban actors in the United States use to restrict or increase access to urban space. The Arsenal of Exclusion & Inclusion inventories these weapons, examines how they have been used, and speculates about how they might be deployed (or retired) to make more open cities in which more people feel welcome in more spaces.

The Arsenal of Exclusion & Inclusion includes minor, seemingly benign weapons like no loitering signs and bouncers, but also big, headline-grabbing things like eminent domaon and city-county consolidation. It includes policies like expulsive zoning and annexation, but also practices like blockbusting, institutions like neighborhood associations, and physical things like bombs and those armrests that park designers put on benches to make sure homeless people don’t get too comfortable. It includes historical things that aren’t talked about too much any more (e.g., ugly laws), things that seem historical but aren’t (e.g., racial steering), and things that are brand new (e.g., aging improvement district).

With contributions from over fifty of the best minds in architecture, urban planning, urban history, and geography, The Arsenal of Exclusion & Inclusion offers a wide-ranging view of the policies, institutions, and social practices that shape our cities. It can be read as a historical account of the making of the modern American city, a toolbox of best practices for creating better, more just spaces, or as an introduction to the process of city-making in The United States….(More)”.

Using Open Data to Analyze Urban Mobility from Social Networks


Paper by Caio Libânio Melo Jerônimo, Claudio E. C. Campelo, Cláudio de Souza Baptista: “The need to use online technologies that favor the understanding of city dynamics has grown, mainly due to the ease in obtaining the necessary data, which, in most cases, are gathered with no cost from social networks services. With such facility, the acquisition of georeferenced data has become easier, favoring the interest and feasibility in studying human mobility patterns, bringing new challenges for knowledge discovery in GIScience. This favorable scenario also encourages governments to make their data available for public access, increasing the possibilities for data scientist to analyze such data. This article presents an approach to extracting mobility metrics from Twitter messages and to analyzing their correlation with social, economic and demographic open data. The proposed model was evaluated using a dataset of georeferenced Twitter messages and a set of social indicators, both related to Greater London. The results revealed that social indicators related to employment conditions present higher correlation with the mobility metrics than any other social indicators investigated, suggesting that these social variables may be more relevant for studying mobility behaviors….(More)”.

Mobility Score


MobilityScore® helps you understand how easy it is to get around. It works at any location or address within the US and Canada and gives you a score ranging from 0 (no mobility choices) to 100 (excellent mobility choices).

What do we mean by mobility? Any transportation option that can help you move around your city. Transportation is changing massively as new choices emerge: ridesharing, bikesharing, carsharing. Private and on-demand mobility services have sprung up. However, tools for measuring transportation access have not kept up. That’s why we created MobilityScore as an easy-to-understand measure of transportation access.

Technical Details

MobilityScore includes all the transportation choices that can be found on TransitScreen displays, including the following services:

  • Public transit (subways, trains, buses, ferries, cable cars…)
  • Car sharing services (Zipcar, Enterprise, and one-way services like car2go)
  • Bike sharing services
  • Hailed ride sharing services (e.g. taxis, Uber, Lyft)

We have developed a common way of comparing how choices that might seem very different contribute to your mobility. For each mobility choice, we measure how long it will take you until you can start moving on it – for example, the time it takes you to leave your building, walk to a subway station, and wait for a train.

Because we’re measuring how easy it is for you to move around the city, we also consider what mobility choices look like at different times of the day and different days of the week. Mobility data is regularly collected for most services, while ridehailing (Uber/Lyft) data is based on a geographic model of arrival times.

MobilityScore’s framework is future-proof. Just like we do with TransitScreen, we will integrate future services into the calculation as they emerge (e.g. microtransit, autonomous vehicles, mobility-as-a-service)….(More)”

New program wants to improve cities with the power of tweets and Flickr uploads


Marissa Clifford at Curbed: “Want to watch street life unfold outside of New York’s Metropolitan Museum of Art, long after it’s closed for the day? Or uncover the hidden ways both tourists and locals alike use Manhattan’s most famous landmarks? Now you can, all thanks to the power of data.

Urban Pulse, open-source software developed at NYU’s Tandon School of Engineering, uses data to create a map that visualizes how people move through cities. From Urban Pulse’s interface, you can observe, for example, how tourists navigate Central Park.

Sociologists Robert Park and Ernest Burgess, who worked in the early years of the 20th century, developed a theory of urban environments that used the human body as an organizing analogy: They likened the mundane processes of everyday urban life (things like phone calls and taxi rides) to the heartbeat. Urban Pulse brings that analogy into the 21st century, replacing statistics about phone calls with social media and other digital data.

Essentially, Urban Pulse is a dynamic, comparative heat map. And the hot spots on the map are made up of what the research team dubbed “pulses” and “beats,” terminology that was inspired by Park and Burgess’s original analogy.

But Urban Pulse’s findings don’t simply reinforce what we already know about cities. By pinpointing how, when, and by whom city spaces are most often used, the data has the power to upend our preconceptions about civic space. This has potentially far-reaching implications for urban planners, architects, and city planners.

But what is a “pulse?” And where is that social media data coming from? Simply put, a pulse is a graphic representation of the kinds of open source data that serve as proxies for human activity, like tweets and Flickr uploads. Though Urban Pulse currently only uses data from Flickr and Twitter, it is free to download on GitHub, and its creators are hoping to see a wider variety of data types input by the open source community….(More)”.

Gamification, Participatory Democracy and Engaged Public(s)


Paper by Gianluca Sgueo: “The use of game-design elements – a phenomenon known as ‘gamification’ – features prominently within on-going processes of innovation of governance. According to the research and advisory firm Gartner, 2,000 of the top public organizations worldwide have at least one gamified application and/or process in place. Examples of gamification in public governance include “Run that town” (ideated by the Australian Bureau of Statistics to raise citizens’ awareness of the national census), the “Red Balloon Challenge” (initiated by the United States’ Defence Advanced Research Project Agency to test systems for improving cooperation among soldiers, experts and diplomatic officers overseas), and “Manor Labs” (a web platform that awarded “Innobucks”, a type of virtual commodity, to residents of the City of Manor, in Texas, for proposing ideas related with urban development).
The purpose of this paper is threefold: first, to determine who is actually participating in public policy processes via gamification; second, to weigh the impact that the public(s) engaged by gamification has on democratic governance; third, to assess the societal environment within which gamification might flourish or establish plausibly….(More)”.

Polish activists turn to digital democracy


 in the Financial Times: “Opponents of the Polish government have mounted a series of protests on issues ranging from reform of the judiciary to an attempt to ban abortion. In February, they staged yet another, less public but intensely emotive, battle — to save the country’s trees.

At the beginning of the year, a new law allowed property owners to cut trees on their land without official permission. As a result, hundreds of trees disappeared from the centres of Polish cities as more valuable treeless plots were sold off to developers. In parallel, the government authorised extensive logging of the ancient forest in Bialowieza, a Unesco world heritage site.

“People reacted very emotionally to these practices,” says Wojciech Sanko, a co-ordinator at Code for Poland, a programme run by ePanstwo (eState), the country’s biggest non-governmental organisation in this field.

The group aims to deploy new technology tools designed to explain local and national policies, and to make it easier for citizens to take part in public life. As no one controlled the tree-cutting, for example, Mr Sanko thought technology could at least help to monitor it. First, he wanted to set up a simple digital map of trees cut in Warsaw. But as the controversial liberalisation of tree-cutting was reversed, the NGO together with local activists decided to work on another project — to map trees still standing, along with data about species and their absorption of carbon dioxide associated with climate change.

The group has also started to create an app for activists in Bialowieza forest: an open-source map that will gather all documentation from civic patrols monitoring the site, and will indicate the exact places of logging.

A trend towards recruiting technology for civic projects has been slowly gathering pace in a country that is hard to describe as socially-engaged: only 59 per cent of Poles say they have done volunteer work for the community, according to a 2016 survey by the Centre of Public Opinion Research.

Election turnout barely surpasses 50 per cent. Yet since the election of the rightwing Law and Justice government in 2015, which has introduced rapid and controversial reforms across all domains of public life, citizens have started to take a closer look at politicians and their actions.

In addition to the tree map, Code for Poland has developed a website that aggregates public data, such as tax spending or air pollution.

Mr Sanko underlines, however, that Code for Poland is much more about local communities than national politics. Many of the group’s projects are small scale, ranging from a mobile app for an animal shelter in Gdansk and a tool that shows people where they can take their garbage.

Piotr Micula, board member of Miasto Jest Nasze (The City is Ours), an urban movement in Warsaw, says that increasing access to data is fuelling the development of civic tech. “Even as a small organisation, we try to use big data and visualise it,” he says….(More)”.

Advancing Urban Health and Wellbeing Through Collective and Artificial Intelligence: A Systems Approach 3.0


Policy brief by Franz Gatzweiler: “Many problems of urban health and wellbeing, such as pollution, obesity, ageing, mental health, cardiovascular diseases, infectious diseases, inequality and poverty (WHO 2016), are highly complex and beyond the reach of individual problem solving capabilities. Biodiversity loss, climate change, and urban health problems emerge at aggregate scales and are unpredictable. They are the consequence of complex interactions between many individual agents and their environments across urban sectors and scales. Another challenge of complex urban health problems is the knowledge approach we apply to understand and solve them. We are challenged to create a new, innovative knowledge approach to understand and solve the problems of urban health. The positivist approach of separating cause from effect, or observer from observed, is insufficient when human agents are both part of the problemand the solution.

Problems emerging from complexity can only be solved collectively by applying rules which govern complexity. For example, the law of requisite variety (Ashby 1960) tells us that we need as much variety in our problemsolving toolbox as there are different types of problemsto be solved, and we need to address these problems at the respective scale. No individual, hasthe intelligence to solve emergent problems of urban health alone….

  • Complex problems of urban health and wellbeing cause millions of premature deaths annually and are beyond the reach of individual problem-solving capabilities.
  • Collective and artificial intelligence (CI+AI) working together can address the complex challenges of urban health
  • The systems approach (SA) is an adaptive, intelligent and intelligence-creating, “data-metabolic” mechanism for solving such complex challenges
  • Design principles have been identified to successfully create CI and AI. Data metabolic costs are the limiting factor.
  • A call for collaborative action to build an “urban brain” by means of next generation systems approaches is required to save lives in the face of failure to tackle complex urban health challenges….(More)”.

Google Gets Serious About Mapping Wheelchair Accessibility


Linda Poon at CityLab: “If there’s one thing Google’s got at its disposal, it’s a global army of avid map users. Now the company is leveraging that power to make its Maps feature more useful for people with mobility challenges—a group that often gets overlooked in the world of transit and urban innovation.

Google Maps already indicates if a location is wheelchair accessible—a result of a personal project by one of its employees—but its latest campaign will crowdsource data from its 30 million Local Guides worldwide, who contribute tips and photos about neighborhood establishments in exchange for points and small prizes like extra digital storage space. The company is calling on them to answer five simple questions—like whether a building has accessible entrances or bathrooms—when they submit a review for a location. In the coming weeks, Google will host workshops and “geowalks” specifically focused on mobility across seven cities, from New York City and London to Tokyo and Surabaya, Indonesia.

“The [users] have multiple motivations, and one is wanting to help their own community get around.” says Laura Slabin, Google’s director of local content and community. “So we’re leveraging the fact that people are motivated by altruism.”

But as simple as the questions seem—Is there wheelchair-accessible seating? or Is there a wheelchair-accessible elevator?—answering them requires careful attention to detail. That’s why Google even sent out a  nifty tip sheet to help its physically abled members answer those questions….(More)”.