Role of Citizens in India’s Smart Cities Challenge


Florence Engasser and Tom Saunders at the World Policy Blog: “India faces a wide range of urban challenges — from serious air pollution and poor local governance, to badly planned cities and a lack of decent housing. India’s Smart Cities Challenge, which has now selected 98 of the 100 cities that will receive funding, could go a long way in addressing these issues.

According to Prime Minister Narendra Modi, there are five key instruments that make a “smart” city: the use of clean technologies, the use of information and communications technology (ICT), private sector involvement, citizen participation and smart governance. There are good examples of new practices for each of these pillars.

For example, New Delhi recently launched a program to replace streetlights with energy efficient LEDs. The Digital India program is designed to upgrade the country’s IT infrastructure and includes plans to build “broadband highways” across the country. As for private sector participation, the Indian government is trying to encourage it by listing sectors and opportunities for public-private partnerships.

Citizen participation is one of Modi’s five key instruments, but this is an area where smart city pilots around the world have tended to perform least well on. While people are the implied beneficiaries of programs that aim to improve efficiency and reduce waste, they are rarely given a chance to participate in the design or delivery of smart city projects, which are usually implemented and managed by experts who have only a vague idea of the challenges that local communities face.

Citizen Participation

Engaging citizens is especially important in an Indian context because there have already been several striking examples of failed urban redevelopments that have blatantly lacked any type of community consultation or participation….

In practice, how can Indian cities engage residents in their smart city projects?

There are many tools available to policymakers — from traditional community engagement activities such as community meetings, to websites like Mygov.in that ask for feedback on policies. Now, there are a number of reasons to think smartphones could be an important tool to help improve collaboration between residents and city governments in Indian cities.

First, while only around 10 percent of Indians currently own a smartphone, this is predicted to rise to around half by 2020, and will be much higher in urban areas. A key driver of this is local manufacturing giants like Micromax, which have revolutionized low-cost technology in India, with smartphones costing as little as $30 (compared to around $800 for the newest iPhone).

Second, smartphone apps give city governments the potential to interact directly with citizens to make the most of what they know and feel about their communities. This can happen passively, for example, the Waze Connected Citizens program, which shares user location data with city governments to help improve transport planning. It can also be more active, for example, FixMyStreet, which allows people to report maintenance issues like potholes to their city government.

Third, smartphones are one of the main ways for people to access social media, and researchers are now developing a range of new and innovative solutions to address urban challenges using these platforms. This includes Petajakarta, which creates crowd-sourced maps of flooding in Jakarta by aggregating tweets that mention the word ‘flood.’

Made in India

Considering some of the above trends, it is interesting to think about the role smartphones could play in the governance of Indian cities and in better engaging communities. India is far from being behind in the field, and there are already a few really good examples of innovative smartphone applications made in India.

Swachh Bharat Abhiyan (translated as Clean India Initiative) is a campaign launched by Modi in October 2014, covering over 4,000 towns all over the country, with the aim to clean India’s streets. The Clean India mobile application, launched at the end of 2014 to coincide with Modi’s initiative, was developed by Mahek Shah and allows users to take pictures to report, geo-locate, and timestamp streets that need cleaning or problems to be fixed by the local authorities.

Similar to FixMyStreet, users are able to tag their reports with keywords to categorize problems. Today, Clean India has been downloaded over 12,000 times and has 5,000 active users. Although still at a very early stage, Clean India has great potential to facilitate the complaint and reporting process by empowering people to become the eyes and ears of municipalities on the ground, who are often completely unaware of issues that matter to residents.

In Bangalore, an initiative by the MOD Institute, a local nongovernmental organization, enabled residents to come together, online and offline, to create a community vision for the redevelopment of Shanthinagar, a neighborhood of the city. The project, Next Bengaluru, used new technologies to engage local residents in urban planning and tap into their knowledge of the area to promote a vision matching their real needs.

The initiative was very successful. In just three months, between December 2014 and March 2015, over 1,200 neighbors and residents visited the on-site community space, and the team crowd-sourced more than 600 ideas for redevelopment and planning both on-site and through the Next Bangalore website.

The MOD Institute now intends to work with local urban planners to try get these ideas adopted by the city government. The project has also developed a pilot app that will enable people to map abandoned urban spaces via smartphone and messaging service in the future.

Finally, Safecity India is a nonprofit organization providing a platform for anyone to share, anonymously or not, personal stories of sexual harassment and abuse in public spaces. Men and women can report different types of abuses — from ogling, whistles and comments, to stalking, groping and sexual assault. The aggregated data is then mapped, allowing citizens and governments to better understand crime trends at hyper-local levels.

Since its launch in 2012, SafeCity has received more than 4,000 reports of sexual crime and harassment in over 50 cities across India and Nepal. SafeCity helps generate greater awareness, breaks the cultural stigma associated with reporting sexual abuse and gives voice to grassroots movements and campaigns such as SayftyProtsahan, or Stop Street Harassment, forcing authorities to take action….(More)

How smartphones are solving one of China’s biggest mysteries


Ana Swanson at the Washington Post: “For decades, China has been engaged in a building boom of a scale that is hard to wrap your mind around. In the last three decades, 260 million people have moved from the countryside to Chinese cities — equivalent to around 80 percent of the population of the U.S. To make room for all of those people, the size of China’s built-up urban areas nearly quintupled between 1984 and 2010.

Much of that development has benefited people’s lives, but some has not. In a breathless rush to boost growth and development, some urban areas have built vast, unused real estate projects — China’s infamous “ghost cities.” These eerie, shining developments are complete except for one thing: people to live in them.

China’s ghost cities have sparked a lot of debate over the last few years. Some argue that the developments are evidence of the waste in top-down planning, or the result of too much cheap funding for businesses. Some blame the lack of other good places for average people to invest their money, or the desire of local officials to make a quick buck — land sales generate a lot of revenue for China’s local governments.

Others say the idea of ghost cities has been overblown. They espouse a “build it and they will come” philosophy, pointing out that, with time, some ghost cities fill up and turn into vibrant communities.

It’s been hard to evaluate these claims, since most of the research on ghost cities has been anecdotal. Even the most rigorous research methods leave a lot to be desired — for example, investment research firms sending poor junior employees out to remote locations to count how many lights are turned on in buildings at night.

Now new research from Baidu, one of China’s biggest technology companies, provides one of the first systematic looks at Chinese ghost cities. Researchers from Baidu’s Big Data Lab and Peking University in Beijing used the kind of location data gathered by mobile phones and GPS receivers to track how people moved in and out suspected ghost cities, in real time and on a national scale, over a period of six months. You can see the interactive project here.

Google has been blocked in China for years, and Baidu dominates the market in terms of search, mobile maps and other offerings. That gave the researchers a huge data base to work with —  770 million users, a hefty chunk of China’s 1.36 billion people.

To identify potential ghost cities, the researchers created an algorithm that identifies urban areas with a relatively spare population. They define a ghost city as an urban region with a population of fewer than 5,000 people per square kilometer – about half the density recommended by the Chinese Ministry of Housing and Urban-Rural Development….(More)”

How big data and The Sims are helping us to build the cities of the future


The Next Web: “By 2050, the United Nations predicts that around 66 percent of the world’s population will be living in urban areas. It is expected that the greatest expansion will take place in developing regions such as Africa and Asia. Cities in these parts will be challenged to meet the needs of their residents, and provide sufficient housing, energy, waste disposal, healthcare, transportation, education and employment.

So, understanding how cities will grow – and how we can make them smarter and more sustainable along the way – is a high priority among researchers and governments the world over. We need to get to grips with the inner mechanisms of cities, if we’re to engineer them for the future. Fortunately, there are tools to help us do this. And even better, using them is a bit like playing SimCity….

Cities are complex systems. Increasingly, scientists studying cities have gone from thinking about “cities as machines”, to approaching “cities as organisms”. Viewing cities as complex, adaptive organisms – similar to natural systems like termite mounds or slime mould colonies – allows us to gain unique insights into their inner workings. …So, if cities are like organisms, it follows that we should examine them from the bottom-up, and seek to understand how unexpected large-scale phenomena emerge from individual-level interactions. Specifically, we can simulate how the behaviour of individual “agents” – whether they are people, households, or organisations – affect the urban environment, using a set of techniques known as “agent-based modelling”….These days, increases in computing power and the proliferation of big datagive agent-based modelling unprecedented power and scope. One of the most exciting developments is the potential to incorporate people’s thoughts and behaviours. In doing so, we can begin to model the impacts of people’s choices on present circumstances, and the future.

For example, we might want to know how changes to the road layout might affect crime rates in certain areas. By modelling the activities of individuals who might try to commit a crime, we can see how altering the urban environment influences how people move around the city, the types of houses that they become aware of, and consequently which places have the greatest risk of becoming the targets of burglary.

To fully realise the goal of simulating cities in this way, models need a huge amount of data. For example, to model the daily flow of people around a city, we need to know what kinds of things people spend their time doing, where they do them, who they do them with, and what drives their behaviour.

Without good-quality, high-resolution data, we have no way of knowing whether our models are producing realistic results. Big data could offer researchers a wealth of information to meet these twin needs. The kinds of data that are exciting urban modellers include:

  • Electronic travel cards that tell us how people move around a city.
  • Twitter messages that provide insight into what people are doing and thinking.
  • The density of mobile telephones that hint at the presence of crowds.
  • Loyalty and credit-card transactions to understand consumer behaviour.
  • Participatory mapping of hitherto unknown urban spaces, such as Open Street Map.

These data can often be refined to the level of a single person. As a result, models of urban phenomena no longer need to rely on assumptions about the population as a whole – they can be tailored to capture the diversity of a city full of individuals, who often think and behave differently from one another….(More)

A multi-source dataset of urban life in the city of Milan and the Province of Trentino


Paper by Gianni Barlacchi et al in Scientific Data/Nature: “The study of socio-technical systems has been revolutionized by the unprecedented amount of digital records that are constantly being produced by human activities such as accessing Internet services, using mobile devices, and consuming energy and knowledge. In this paper, we describe the richest open multi-source dataset ever released on two geographical areas. The dataset is composed of telecommunications, weather, news, social networks and electricity data from the city of Milan and the Province of Trentino. The unique multi-source composition of the dataset makes it an ideal testbed for methodologies and approaches aimed at tackling a wide range of problems including energy consumption, mobility planning, tourist and migrant flows, urban structures and interactions, event detection, urban well-being and many others….(More)”

Using data to improve the environment


Sir Philip Dilley at the UK Environment Agency: “We live in a data rich world. As an engineer I know the power of data in the design and implementation of new urban spaces, iconic buildings and the infrastructure on which we all depend.

Data also is a powerful force in helping us to protect the environment and it can be mined from a variety of sources.

Since the Victorian times naturalists have collected data on the natural world. At the Environment Agency we continue to use local enthusiasts to track rainfall, which we use to feed into and support local projections of flood risk. But the advent of computing power and the Government’s move to open data means we can now all use data in a new and exciting way. The result is a more informed approach to improving the environment and protecting people.

For the last 17 years the Environment Agency has used lasers in planes to map and scan the English landscape from above to help us carry out work such as flood modelling (data now available for everyone to use). The same information has been used to track changing coastal habitats and to help us use the power of nature to adapt to a changing climate.

We’ve used our LIDAR height data together with aerial photography to inform the location and design of major coastal realignment sites. The award-winning Medmerry project, which created 183 hectares of new coastal habitat and protects 348 properties from flooding, was based on this data-led approach.

Those who live near rivers or who use them for sport and recreation know the importance of getting up to date information on river flows. We already provide online services to the public so they can see current warnings and river levels information, but opening our data means everyone can get bespoke information through one postcode or location search.

We are not the only ones seeing the power of environmental data. Data entrepreneurs know how to get accurate and easily accessible information to the public. And that means that we can all make informed choices.FloodAlerts provides a graphical representation of flood warnings and gives localised updates every 15 minutes and Flood Risk Finder app provides flood risk profiles on any property in England, both using data made available for public use by the Environment Agency.

Our bathing waters data directs those who like to swim, surf or paddle with vital information on water quality. The Safer Seas Service app alerts water users when water quality is reduced at beaches and our bathing water data is also used by the Marine Conservation Society’s Good Beach Guide….(More)”

What is Citizensourcing?


Citizensourcing is the crowdsourcing practice applied by governments with the goal of tapping into the collective intelligence of the citizens. Through citizensourcing, governments can collect ideas, suggestions and opinions from their citizens — thereby creating a permanent feedback loop of communication.

Cities are a powerhouse of collective intelligence. Thanks to modern technologies, time has come to unlock the wisdom of the crowd. Tweet: Cities are powerhouses of collective intelligence - time to unlock them. via @citizenlabco http://ctt.ec/7e6Q2+

Yesterday

The current means of engaging citizens in public policy are in place since the 18th century: town hall meetings, in-person visits, phone calls or bureaucratic forms that allowed you to submit an idea. All of those ways of engagement are time-consuming, ineffective and expensive.

Great ideas and valuable feedback get lost, because those forms of engagement take too much effort for both citizens and cities. And next to that, communication happens in private between city government and citizens. Citizens cannot communicate with each other about how they want to improve their city.

Today

Advances in technology have restructured the way societies are organised; we’re living a digital age in which citizens are connected over networks. This creates unseen opportunities for cities to get closer to their citizens and serve them better. In the last years, we’ve seen several cities trying to build a strong online presence on social media channels.

Yet, they have discovered that communicating with their citizens over Twitter and Facebook is far from optimal. Messages get lost in the information overload that characterises those platforms, resulting in a lack of structured communication.

Tomorrow

Imagine that your town hall meetings could be held online… but then 24/7, accessible from every possible device. Citizensourcing on a dedicated platform is an inexpensive way for cities to get valuable input in the form of ideas, feedback and opinions from their citizens.

Whereas only a very small proportion of citizens engage in the time-consuming offline participation, an online platform allows you to multiply your reach by tenfolds. You reach an audience of citizens that you couldn’t reach before, which makes an online platform a well-needed complement for the already existing offline channels in every city.

When citizens can share their ideas in an easy and fun way and get rewarded for their valuable input, that’s when the wisdom of the crowd gets truly unlocked.

The most direct benefit for cities is clear: crowdsourcing new urban ideas drives superior innovations. At least as important as the fact that you offer a new channel for proposals, is that engagement leads to a better understanding of the different needs citizens have…..

There are several early success stories that show the gigantic potential though:

  • The Colombian city Medellín has its own crowdsourcing platform MiMedellín on which citizens share their urban solutions for problems the city faces. It turned out to be a big success: having collected more than 2,300 (!) posted ideas, the government is already developing policies with help from the creativity of citizens.
  • In the Icelandic capital, Reykjavik, the city council succeeded in having their citizensourcing website Better Reykjavik used by over 60% of the citizens. Since Reykjavik implemented their city platform, they have spent €1.9 million on developing more than 200 projectsbased on ideas from citizens..
  • Paris held a participatory budgeting process, called ‘Madame Mayor, I have an idea’, that brought forward wonderful proejcts. To name one, after having received well over 20,000 votes, the city government announced to invest €2 million in vertical garden projects. Other popular ideas included gardens in schools, neighbourhood recycling centers and co-working spaces for students and entrepreneurs….(More)”

Testing governance: the laboratory lives and methods of policy innovation labs


Ben Williamson at Code Acts in Education: “Digital technologies are increasingly playing a significant role in techniques of governance in sectors such as education as well as healthcare, urban management, and in government innovation and citizen engagement in government services. But these technologies need to be sponsored and advocated by particular individuals and groups before they are embedded in these settings.

Testing governance cover

I have produced a working paper entitled Testing governance: the laboratory lives and methods of policy innovation labs which examines the role of innovation labs as sponsors of new digital technologies of governance. By combining resources and practices from politics, data analysis, media, design, and digital innovation, labs act as experimental R&D labs and practical ideas organizations for solving social and public problems, located in the borderlands between sectors, fields and disciplinary methodologies. Labs are making methods such as data analytics, design thinking and experimentation into a powerful set of governing resources.They are, in other words, making digital methods into key techniques for understanding social and public issues, and in the creation and circulation of solutions to the problems of contemporary governance–in education and elsewhere.

The working paper analyses the key methods and messages of the labs field, in particular by investigating the documentary history of Futurelab, a prototypical lab for education research and innovation that operated in Bristol, UK, between 2002 and 2010, and tracing methodological continuities through the current wave of lab development. Centrally, the working paper explores Futurelab’s contribution to the production and stabilization of a ‘sociotechnical imaginary’ of the future of education specifically, and to the future of public services more generally. It offers some preliminary analysis of how such an imaginary was embedded in the ‘laboratory life’ of Futurelab, established through its organizational networks, and operationalized in its digital methods of research and development as well as its modes of communication….(More)”

Governments’ Self-Disruption Challenge


Mohamed A. El-Erian at Project Syndicate: “One of the most difficult challenges facing Western governments today is to enable and channel the transformative – and, for individuals and companies, self-empowering – forces of technological innovation. They will not succeed unless they become more open to creative destruction, allowing not only tools and procedures, but also mindsets, to be revamped and upgraded. The longer it takes them to meet this challenge, the bigger the lost opportunities for current and future generations.
Self-empowering technological innovation is all around us, affecting a growing number of people, sectors, and activities worldwide. Through an ever-increasing number of platforms, it is now easier than ever for households and corporations to access and engage in an expanding range of activities – from urban transportation to accommodation, entertainment, and media. Even the regulation-reinforced, fortress-like walls that have traditionally surrounded finance and medicine are being eroded.

…In fact, Western political and economic structures are, in some ways, specifically designed to resist deep and rapid change, if only to prevent temporary and reversible fluctuations from having an undue influence on underlying systems. This works well when politics and economies are operating in cyclical mode, as they usually have been in the West. But when major structural and secular challenges arise, as is the case today, the advanced countries’ institutional architecture acts as a major obstacle to effective action….Against this background, a rapid and comprehensive transformation is clearly not feasible. (In fact, it may not even be desirable, given the possibility of collateral damage and unintended consequences.) The best option for Western governments is thus to pursue gradual change, propelled by a variety of adaptive instruments, which would reach a critical mass over time.
Such tools include well-designed public-private partnerships, especially when it comes to modernizing infrastructure; disruptive outside advisers – selected not for what they think, but for how they think – in the government decision-making process; mechanisms to strengthen inter-agency coordination so that it enhances, rather than retards, policy responsiveness; and broader cross-border private-sector linkages to enhance multilateral coordination.
How economies function is changing, as relative power shifts from established, centralized forces toward those that respond to the unprecedented empowerment of individuals. If governments are to overcome the challenges they face and maximize the benefits of this shift for their societies, they need to be a lot more open to self-disruption. Otherwise, the transformative forces will leave them and their citizens behind….(More)”

The Quantified Community and Neighborhood Labs: A Framework for Computational Urban Planning and Civic Technology Innovation


Constantine E. Kontokosta: “This paper presents the conceptual framework and justification for a “Quantified Community” (QC) and a networked experimental environment of neighborhood labs. The QC is a fully instrumented urban neighborhood that uses an integrated, expandable, and participatory sensor network to support the measurement, integration, and analysis of neighborhood conditions, social interactions and behavior, and sustainability metrics to support public decision-making. Through a diverse range of sensor and automation technologies — combined with existing data generated through administrative records, surveys, social media, and mobile sensors — information on human, physical, and environmental elements can be processed in real-time to better understand the interaction and effects of the built environment on human well-being and outcomes. The goal is to create an “informatics overlay” that can be incorporated into future urban development and planning that supports the benchmarking and evaluation of neighborhood conditions, provides a test-bed for measuring the impact of new technologies and policies, and responds to the changing needs and preferences of the local community….(More)”

Opening City Hall’s Wallets to Innovation


Tina Rosenberg at the New York Times: “Six years ago, the city of San Francisco decided to upgrade its streetlights. This is its story: O.K., stop. This is a parody, right? Government procurement is surely too nerdy even for Fixes. Procurement is a clerical task that cities do on autopilot: Decide what you need. Write a mind-numbing couple of dozen pages of specifications. Collect a few bids from the usual suspects. Yep, that’s procurement.But it doesn’t have to be. Instead of a rote purchasing exercise, what if procurement could be a way for cities to find new approaches to their problems?….

“Instead of saying to the marketplace ‘here’s the solution we want,’ we said ‘here’s the challenge, here’s the problem we’re having’,” said Barbara Hale, assistant general manager of the city’s Public Utilities Commission. “That opened us up to what other people thought the solution to the problem was, rather than us in our own little world deciding we knew the answer.”

The city got 59 different ideas from businesses in numerous countries. A Swiss company called Paradox won an agreement to do a 12-streetlight pilot test.

So — a happy ending for the scrappy and innovative Paradox? No. Paradox’s system worked, but the city could not award a contract for 18,500 streetlights that way. It held another competition for just the control systems, and tried out three of them. Last year the city issued a traditional R.F.P., using what it learned from the pilots. The contract has not yet been awarded.

Dozens of cities around the world are using problem-based procurement.   Barcelona has posed six challenges that it will spend a million euros on, and Moscow announced last year that five percent of city spending would be set aside for innovative procurement. But in the vast majority of cities, as in San Francisco, problem-based procurement is still just for small pilot projects — a novelty.

It will grow, however. This is largely because of the efforts ofCityMart, a company based in New York and Barcelona that has almost single-handedly taken the concept from a neat idea to something cities all over want to figure out how to do.

The concept is new enough that there’s not yet a lot of evidence about its effects. There’s plenty of proof, however, of the deficiencies of business-as-usual.

With the typical R.F.P., a city uses a consultant, working with local officials, to design what to ask for. Then city engineers and lawyers write the specifications, and the R.F.P. goes out for bids.

“If it’s a road safety issue it’s likely it will be the traffic engineers who will be asked to tell you what you can do, what you should invest in,” said Sascha Haselmayer, CityMart’s chief executive. “They tend to come up with things like traffic lights. They do not know there’s a world of entrepreneurs who work on educating drivers better, or that have a different design approach to public space — things that may not fit into the professional profile of the consultant.”

Such a process is guaranteed to be innovation-free. Innovation is far more likely when expertise from one discipline is applied to another. If you want the most creative solution to a traffic problem, ask people who aren’t traffic engineers.

The R.F.P. process itself was designed to give anyone a shot at a contract, but in reality, the winners almost always come from a small group of businesses with the required financial stability, legal know-how to negotiate the bureaucracy, and connections. Put those together, and cities get to consider only a tiny spectrum of the possible solutions to their problems.

Problem-based procurement can provide them with a whole rainbow. But to do that, the process needs clearinghouses — eBays or Craigslists for urban ideas….(More)”