Transforming City Governments for Successful Smart Cities


New book edited by Rodríguez-Bolívar, Manuel Pedro: “There has been much attention paid to the idea of Smart Cities as researchers have sought to define and characterize the main aspects of the concept, including the role of creative industries in urban growth, the importance of social capital in urban development, and the role of urban sustainability. This book develops a critical view of the Smart City concept, the incentives and role of governments in promoting the development of Smart Cities and the analysis of experiences of e-government projects addressed to enhance Smart Cities. This book further analyzes the perceptions of stakeholders, such as public managers or politicians, regarding the incentives and role of governments in Smart Cities and the critical analysis of e-government projects to promote Smart Cities’ development, making the book valuable to academics, researchers, policy-makers, public managers, international organizations and technical experts in understanding the role of government to enhance Smart Cities’ projects….(More)”

Mining citizen emotions to estimate the urgency of urban issues


Christian Masdeval and Adriano Veloso in Information Systems: “Crowdsourcing technology offers exciting possibilities for local governments. Specifically, citizens are increasingly taking part in reporting and discussing issues related to their neighborhood and problems they encounter on a daily basis, such as overflowing trash-bins, broken footpaths and lifts, illegal graffiti, and potholes. Pervasive citizen participation enables local governments to respond more efficiently to these urban issues. This interaction between citizens and municipalities is largely promoted by civic engagement platforms, such as See-Click-Fix, FixMyStreet, CitySourced, and OpenIDEO, which allow citizens to report urban issues by entering free text describing what needs to be done, fixed or changed. In order to develop appropriate action plans and priorities, government officials need to figure out how urgent are the reported issues. In this paper we propose to estimate the urgency of urban issues by mining different emotions that are implicit in the text describing the issue. More specifically, a reported issue is first categorized according to the emotions expressed in it, and then the corresponding emotion scores are combined in order to produce a final urgency level for the reported issue. Our experiments use the SeeClickFix hackathon data and diverse emotion classification algorithms. They indicate that (i) emotions can be categorized efficiently with supervised learning algorithms, and (ii) the use of citizen emotions leads to accurate urgency estimates. Further, using additional features such as the type of issue or its author leads to no further accuracy gains….(More)”

Understanding the smart city Domain: A Literature Review


Paper by Leonidas G. Anthopoulos: “Smart Cities appeared in literature in late ‘90s and various approaches have been developed so far. Until today, smart city does not describe a city with particular attributes but it is used to describe different cases in urban spaces: web portals that virtualize cities or city guides; knowledge bases that address local needs; agglomerations with Information and Communication Technology (ICT) infrastructure that attract business relocation; metropolitan-wide ICT infrastructures that deliver e-services to the citizens; ubiquitous environments; and recently ICT infrastructure for ecological use. Researchers, practicians, businessmen and policy makers consider smart city from different perspectives and most of them agree on a model that measures urban economy, mobility, environment, living, people and governance. On the other hand, ICT and construction industries stress to capitalize smart city and a new market seems to be generated in this domain. This chapter aims to perform a literature review, discover and classify the particular schools of thought, universities and research centres as well as companies that deal with smart city domain and discover alternative approaches, models, architecture and frameworks with this regard….(More)

Science to the people!


John Magan, at Digital Agenda for Europe:” …I attended the 2nd Barcelona Citizen Science Day organised as part of the city’s Science Festival. The programme was full and varied and in itself a great example of the wonderful world of do-it-yourself, hands-on, accessible, practical science. A huge variety of projects (see below) was delivered with enthusiasm, passion, and energy!

The day was rounded off with a presentation by Public Lab who showed how a bit of technical ingenuity like cheap cameras on kites and balloons can be used to keep governments and large businesses more honest and accountable – for example, data they collected is being used in court cases against BP for the Deepwater Horizon oil spill in the Gulf of Mexico.

But what was most striking is the empowerment that these Citizen Science projects give individuals to do things for themselves – to take measures to monitor, protect or improve their urban or rural environment; to indulge their curiosity or passions; to improve their finances; to work with others; to do good while having serious fun….If you want to have a deeper look, here are some of the many projects presented on a great variety of themes:

Water

Wildlife

Climate

Arts

Public health

Human

A nice booklet capturing them is available and there’s aslo a summary in Catalan only.

Read more about citizen science in the European Commission….(More)”

How a Mexico City Traffic Experiment Connects to Community Trust


Zoe Mendelson in Next Cities: “Last November, Gómez-Mont, Jose Castillo, an urban planning professor at Harvard’s Graduate School of Design, and Carlos Gershenson, their data analyst, won the Audi Urban Future award for their plan to use big data to solve Mexico City’s traffic problem. The plan consists of three parts, the first a data-donating platform that collects information on origin and destination, transit times, and modes of transit. The app, Living Mobs, is now in use in beta form. The plan also establishes data-sharing partnerships with companies, educational institutions and government agencies. So far, they’ve already signed on Yaxi, Microsoft, Movistar and Uber among others, and collected 14,000 datasets.

The data will be a welcome new resource for the city. “We just don’t have enough,” explains Gómez-Mont, “we call it ‘big city, little data.” The city’s last origin-destination survey conducted in 2007 only caught data from 50,000 people, which at the time was somewhat of a feat. Now, just one of their current data-sharing partners, Yaxi, has 10,000 cars circulating alone. Still, they have one major obstacle to a comprehensive citywide survey that can only be partially addressed by their data-donating platform (which also, of course, does depend on people having smartphones): 60 percent of transportation in Mexico City is on a hard-to-track informal bus system.

The data will eventually end up in an app that gives people real-time transit information. But an underlying idea — that traffic can be solved simply by asking people to take turns — is the project’s most radical and interesting component. Gómez-Mont paints a seductive alternative futuristic vision of incentivized negotiation of the city.

“Say I wake up and while getting ready for work I check and see that Périferico is packed and I say, ‘OK, today I’m going to use my bike or take public transit,’ and maybe I earn some kind of City Points, which translates into a tax break. Or maybe I’m on Périferico and earn points for getting off to relieve congestion.” She even envisions a system through which people could submit their calendar data weeks in advance. With the increasing popularity of Google Calendar and other similar systems that sync with smartphones, advanced “data donation” doesn’t seem that far-fetched.

Essentially, the app would create the opportunity for an entire city to behave as a group and solve its own problems together in real time.

Gómez-Mont insists that mobility is not just a problem for the government to solve. “It’s also very much about citizens and how we behave and what type of culture is embedded in the world outside of the government,” she notes….(More)”.

Rethinking Smart Cities From The Ground Up


New report byTom Saunders and Peter Baeck (NESTA): “This report tells the stories of cities around the world – from Beijing to Amsterdam, and from London to Jakarta – that are addressing urban challenges by using digital technologies to engage and enable citizens.

Key findings

  • Many ‘top down’ smart city ideas have failed to deliver on their promise, combining high costs and low returns.
  • ‘Collaborative technologies’ offer cities another way to make smarter use of resources, smarter ways of collecting data and smarter ways to make decisions.
  • Collaborative technologies can also help citizens themselves shape the future of their cities.
  • We have created five recommendations for city government who want to make their cities smarter.

As cities bring people together to live, work and play, they amplify their ability to create wealth and ideas. But scale and density also bring acute challenges: how to move around people and things; how to provide energy; how to keep people safe.

‘Smart cities’ offer sensors, ‘big data’ and advanced computing as answers to these challenges, but they have often faced criticism for being too concerned with hardware rather than with people.

In this report we argue that successful smart cities of the future will combine the best aspects of technology infrastructure while making the most of the growing potential of ‘collaborative technologies’, technologies that enable greater collaboration between urban communities and between citizens and city governments.

How will this work in practice? Drawing on examples from all around the world we investigate four emerging methods which are helping city governments engage and enable citizens: the collaborative economy, crowdsourcing data, collective intelligence and crowdfunding.

Policy recommendations

  1. Set up a civic innovation lab to drive innovation in collaborative technologies.
  2. Use open data and open platforms to mobilise collective knowledge.
  3. Take human behaviour as seriously as technology.
  4. Invest in smart people, not just smart technology.
  5. Spread the potential of collaborative technologies to all parts of society….(More)”

Can We Focus on What Works?


John Kamensky in GovExec: “Can we shift the conversation in Washington from “waste, fraud, and abuse” to “what works and let’s fund it” instead?

I attended a recent Senate hearing on wasteful spending in the federal government, and some of the witnesses pointed to examples such as the legislative requirement that the Defense Department ship coal to Germany to heat American bases there. Others pointed to failures of large-scale computer projects and the dozens of programs on the Government Accountability Office’s High Risk List.

While many of the examples were seen as shocking, there was little conversation about focusing on what works and expanding those programs.

Interestingly, there is a movement underway across the U.S. to do just that. There are advocacy groups, foundations, states and localities promoting the idea of “let’s find out what works and fund it.” Some call this “evidence-based government,” “Moneyball government,” or “pay for success.” The federal government has dipped its toes in the water, a well, with several pilot programs in various agencies and bipartisan legislation pending in Congress.

The hot, new thing that has captured the imaginations of many policy wonks is called “Pay for Success,” or in some circles, “social impact bonds.”

In 2010, the British government launched an innovative funding scheme, which it called social impact bonds, where private sector investors committed funding upfront to pay for improved social outcomes that result in public sector savings. The investors were repaid by the government only when the outcomes were determined to have been achieved.

This funding scheme has attracted substantial attention in the U.S. where it and many variations are being piloted.

What is “Pay for Success?” According to the Urban Institute, PFS is a type of performance-based contracting used to support the delivery of targeted, high-impact preventive social services, in which intervention at an early stage can reduce the need for higher-cost services in the future.

For example, experts believe that preventing asthma attacks among at-risk children reduces emergency room visits and hospitalization, which are more costly than preventive services. When the government pays for preventive services, it hopes to lower its costs….(More)”

Exploring Open Energy Data in Urban Areas


The Worldbank: “…Energy efficiency – using less energy input to deliver the same level of service – has been described by many as the ‘first fuel’ of our societies. However, lack of adequate data to accurately predict and measure energy efficiency savings, particularly at the city level, has limited the realization of its promise over the past two decades.
Why Open Energy Data?
Open Data can be a powerful tool to reduce information asymmetry in markets, increase transparency and help achieve local economic development goals. Several sectors like transport, public sector management and agriculture have started to benefit from Open Data practices. Energy markets are often characterized by less-than-optimal conditions with high system inefficiencies, misaligned incentives and low levels of transparency. As such, the sector has a lot to potentially gain from embracing Open Data principles.
The United States is a leader in this field with its ‘Energy Data’ initiative. This initiative makes data easy to find, understand and apply, helping to fuel a clean energy economy. For example, the Energy Information Administration’s (EIA) open application programming interface (API) has more than 1.2 million time series of data and is frequently visited by users from the private sector, civil society and media. In addition, the Green Button  initiative is empowering American citizens to have access to their own energy usage data, and OpenEI.org is an Open Energy Information platform to help people find energy information, share their knowledge and connect to other energy stakeholders.
Introducing the Open Energy Data Assessment
To address this data gap in emerging and developing countries, the World Bank is conducting a series of Open Energy Data Assessments in urban areas. The objective is to identify important energy-related data, raise awareness of the benefits of Open Data principles and improve the flow of data between traditional energy stakeholders and others interested in the sector.
The first cities we assessed were Accra, Ghana and Nairobi, Kenya. Both are among the fastest-growing cities in the world, with dynamic entrepreneurial and technology sectors, and both are capitals of countries with an ongoing National Open Data Initiative., The two cities have also been selected to be part of the Negawatt Challenge, a World Bank international competition supporting technology innovation to solve local energy challenges.
The ecosystem approach
The starting point for the exercise was to consider the urban energy sector as an ecosystem, comprised of data suppliers, data users, key datasets, a legal framework, funding mechanisms, and ICT infrastructure. The methodology that we used adapted the established World Bank Open Data Readiness Assessment (ODRA), which highlights valuable connections between data suppliers and data demand.  The assessment showcases how to match pressing urban challenges with the opportunity to release and use data to address them, creating a longer-term commitment to the process. Mobilizing key stakeholders to provide quick, tangible results is also key to this approach….(More) …See also World Bank Open Government Data Toolkit.”

Waze and the Traffic Panopticon


 in the New Yorker: “In April, during his second annual State of the City address, Los Angeles Mayor Eric Garcetti announced a data-sharing agreement with Waze, the Google-owned, Israel-based navigation service. Waze is different from most navigation apps, including Google Maps, in that it relies heavily on real-time, user-generated data. Some of this data is produced actively—a driver or passenger sees a stalled vehicle, then uses a voice command or taps a stalled-vehicle icon on the app to alert others—while other data, such as the user’s location and average speed, is gathered passively, via smartphones. The agreement will see the city provide Waze with some of the active data it collects, alerting drivers to road closures, construction, and parades, among other things. From Waze, the city will get real-time data on traffic and road conditions. Garcetti said that the partnership would mean “less congestion, better routing, and a more livable L.A.” Di-Ann Eisnor, Waze’s head of growth, acknowledged to me that these kinds of deals can cause discomfort to the people working inside city government. “It’s exciting, but people inside are also fearful because it seems like too much work, or it seems so unknown,” she said.

Indeed, the deal promises to help the city improve some of its traffic and infrastructure systems (L.A. still uses paper to manage pothole patching, for example), but it also acknowledges Waze’s role in the complex new reality of urban traffic planning. Traditionally, traffic management has been a largely top-down process. In Los Angeles, it is coördinated in a bunker downtown, several stories below the sidewalk, where engineers stare at blinking lights representing traffic and live camera feeds of street intersections. L.A.’s sensor-and-algorithm-driven Automated Traffic Surveillance and Control System is already one of the world’s most sophisticated traffic-mitigation tools, but it can only do so much to manage the city’s eternally unsophisticated gridlock. Los Angeles appears to see its partnership with Waze as an important step toward improving the bridge between its subterranean panopticon and the rest of the city still further, much like other metropolises that have struck deals with Waze under the company’s Connected Cities program.
Among the early adopters is Rio de Janeiro, whose urban command center tracks everything from accidents to hyperlocal weather conditions, pulling data from thirty departments and private companies, including Waze. “In Rio,” Eisnor said, traffic managers “were able to change the garbage routes, figure out where to install cameras, and deploy traffic personnel” because of the program. She also pointed out that Connected Cities has helped municipal workers in Washington, D.C., patch potholes within forty-eight hours of their being identified on Waze. “We’re helping reframe city planning through not just space but space and time,” she said…..(More)

Citizen-Driven Innovation : A Guidebook for City Mayors and Public Administrators


Guidebook by Eskelinen, Jarmo; Garcia Robles, Ana; Lindy, Ilari; Marsh, Jesse; Muente-Kunigami, Arturo:  “… aims to bring citizen-driven innovation to policy makers and change agents around the globe, by spreading good practice on open and participatory approaches as applied to digital service development in different nations, climates, cultures, and urban settings. The report explores the concept of smart cities through a lens that promotes citizens as the driving force of urban innovation. Different models of smart cities are presented, showing how citizen-centric methods have been used to mobilize resources to respond to urban innovation challenges in a variety of situations, objectives, and governance structures. The living lab approach strengthens these processes as one of the leading methods for agile development or the rapid prototyping of ideas, concepts, products, services, and processes in a highly decentralized and user-centric manner. By adopting these approaches and promoting citizen-driven innovation, cities around the world are aiming to alleviate the demand for services, increase the quality of delivery, and promote local entrepreneurship. This guidebook is structured into seven main sections: an introductory section describes the vision of a humanly smart city, in order to give an idea of the kind of result that can be attained from opening up and applying citizen-driven innovation methods. Chapter one getting started helps mayors launch co-design initiatives, exploring innovation processes founded on trust and verifying the benefits of opening up. Chapter two, building a strategy identifies the key steps for building an innovation partnership and together defining a sustainable city vision and scenarios for getting there. Chapter three, co-designing solutions looks at the process of unpacking concrete problems, working creatively to address them, and following up on implementation. Chapter four, ensuring sustainability describes key elements for long-term viability: evaluation and impact assessment, appropriate institutional structuring, and funding and policy support. Chapter five, joining forces suggests ways to identify a unique role for participation in international networks and how to best learn from cooperation. Finally, the report provides a starter pack with some of the more commonly used tools and methods to support the kinds of activities described in this guidebook….(More)”