Selected Readings on Behavioral Economics: Nudges


The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of behavioral economics was originally published in 2014.

The 2008 publication of Richard Thaler and Cass Sunstein’s Nudge ushered in a new era of behavioral economics, and since then, policy makers in the United States and elsewhere have been applying behavioral economics to the field of public policy. Like Smart Disclosure, behavioral economics can be used in the public sector to improve the decisionmaking ability of citizens without relying on regulatory interventions. In the six years since Nudge was published, the United Kingdom has created the Behavioural Insights Team (also known as the Nudge Unit), a cross-ministerial organization that uses behavioral economics to inform public policy, and the White House has recently followed suit by convening a team of behavioral economists to create a behavioral insights-driven team in the United States. Policymakers have been using behavioral insights to design more effective interventions in the fields of long term unemployment; roadway safety; enrollment in retirement plans; and increasing enrollment in organ donation registries, to name some noteworthy examples. The literature of this nascent field provides a look at the growing optimism in the potential of applying behavioral insights in the public sector to improve people’s lives.

Selected Reading List (in alphabetical order)

  • John Beshears, James Choi, David Laibson and Brigitte C. Madrian – The Importance of Default Options for Retirement Savings Outcomes: Evidence from the United States – a paper examining the role default options play in encouraging intelligent retirement savings decisionmaking.
  • Cabinet Office and Behavioural Insights Team, United Kingdom – Applying Behavioural Insights to Healtha paper outlining some examples of behavioral economics being applied to the healthcare landscape using cost-efficient interventions.
  • Matthew Darling, Saugato Datta and Sendhil Mullainathan – The Nature of the BEast: What Behavioral Economics Is Not – a paper discussing why control and behavioral economics are not as closely aligned as some think, reiterating the fact that the field is politically agnostic.
  • Antoinette Schoar and Saugato Datta – The Power of Heuristics – a paper exploring the concept of “heuristics,” or rules of thumb, which can provide helpful guidelines for pushing people toward making “reasonably good” decisions without a full understanding of the complexity of a situation.
  • Richard H. Thaler and Cass R. Sunstein – Nudge: Improving Decisions About Health, Wealth, and Happiness – an influential book describing the many ways in which the principles of behavioral economics can be and have been used to influence choices and behavior through the development of new “choice architectures.” 
  • U.K. Parliament Science and Technology Committee – Behaviour Changean exploration of the government’s attempts to influence the behaviour of its citizens through nudges, with a focus on comparing the effectiveness of nudges to that of regulatory interventions.

Annotated Selected Reading List (in alphabetical order)

Beshears, John, James Choi, David Laibson and Brigitte C. Madrian. “The Importance of Default Options for Retirement Savings Outcomes: Evidence from the United States.” In Jeffrey R. Brown, Jeffrey B. Liebman and David A. Wise, editors, Social Security Policy in a Changing Environment, Cambridge: National Bureau of Economic Research, 2009. http://bit.ly/LFmC5s.

  • This paper examines the role default options play in pushing people toward making intelligent decisions regarding long-term savings and retirement planning.
  • Importantly, the authors provide evidence that a strategically oriented default setting from the outset is likely not enough to fully nudge people toward the best possible decisions in retirement savings. They find that the default settings in every major dimension of the savings process (from deciding whether to participate in a 401(k) to how to withdraw money at retirement) have real and distinct effects on behavior.

Cabinet Office and Behavioural Insights Team, United Kingdom. “Applying Behavioural Insights to Health.” December 2010. http://bit.ly/1eFP16J.

  • In this report, the United Kingdom’s Behavioural Insights Team does not attempt to “suggest that behaviour change techniques are the silver bullet that can solve every problem.” Rather, they explore a variety of examples where local authorities, charities, government and the private-sector are using behavioural interventions to encourage healthier behaviors.  
  • The report features case studies regarding behavioral insights ability to affect the following public health issues:
    • Smoking
    • Organ donation
    • Teenage pregnancy
    • Alcohol
    • Diet and weight
    • Diabetes
    • Food hygiene
    • Physical activity
    • Social care
  • The report concludes with a call for more experimentation and knowledge gathering to determine when, where and how behavioural interventions can be most effective in helping the public become healthier.

Darling, Matthew, Saugato Datta and Sendhil Mullainathan. “The Nature of the BEast: What Behavioral Economics Is Not.” The Center for Global Development. October 2013. https://bit.ly/2QytRmf.

  • In this paper, Darling, Datta and Mullainathan outline the three most pervasive myths that abound within the literature about behavioral economics:
    • First, they dispel the relationship between control and behavioral economics.  Although tools used within behavioral economics can convince people to make certain choices, the goal is to nudge people to make the choices they want to make. For example, studies find that when retirement savings plans change the default to opt-in rather than opt-out, more workers set up 401K plans. This is an example of a nudge that guides people to make a choice that they already intend to make.
    • Second, they reiterate that the field is politically agnostic. Both liberals and conservatives have adopted behavioral economics and its approach is neither liberal nor conservative. President Obama embraces behavioral economics but the United Kingdom’s conservative party does, too.
    • And thirdly, the article highlights that irrationality actually has little to do with behavioral economics. Context is an important consideration when one considers what behavior is rational and what behavior is not. Rather than use the term “irrational” to describe human beings, the authors assert that humans are “infinitely complex” and behavior that is often considered irrational is entirely situational.

Schoar, Antoinette and Saugato Datta. “The Power of Heuristics.” Ideas42. January 2014. https://bit.ly/2UDC5YK.

  • This paper explores the notion that being presented with a bevy of options can be desirable in many situations, but when making an intelligent decision requires a high-level understanding of the nuances of vastly different financial aid packages, for example, options can overwhelm. Heuristics (rules of thumb) provide helpful guidelines that “enable people to make ‘reasonably good’ decisions without needing to understand all the complex nuances of the situation.”
  • The underlying goal heuristics in the policy space involves giving people the type of “rules of thumb” that enable make good decisionmaking regarding complex topics such as finance, healthcare and education. The authors point to the benefit of asking individuals to remember smaller pieces of knowledge by referencing a series of studies conducted by psychologists Beatty and Kahneman that showed people were better able to remember long strings of numbers when they were broken into smaller segments.
  • Schoar and Datta recommend these four rules when implementing heuristics:
    • Use heuristics where possible, particularly in complex situation;
    • Leverage new technology (such as text messages and Internet-based tools) to implement heuristics.
    • Determine where heuristics can be used in adult training programs and replace in-depth training programs with heuristics where possible; and
    • Consider how to apply heuristics in situations where the exception is the rule. The authors point to the example of savings and credit card debt. In most instances, saving a portion of one’s income is a good rule of thumb. However, when one has high credit card debt, paying off debt could be preferable to building one’s savings.

Thaler, Richard H. and Cass R. Sunstein. Nudge: Improving Decisions About Health, Wealth, and Happiness. Yale University Press, 2008. https://bit.ly/2kNXroe.

  • This book, likely the single piece of scholarship most responsible for bringing the concept of nudges into the public consciousness, explores how a strategic “choice architecture” can help people make the best decisions.
  • Thaler and Sunstein, while advocating for the wider and more targeted use of nudges to help improve people’s lives without resorting to overly paternal regulation, look to five common nudges for lessons and inspiration:
    • The design of menus gets you to eat (and spend) more;
    • “Flies” in urinals improve, well, aim;
    • Credit card minimum payments affect repayment schedules;
    • Automatic savings programs increase savings rate; and
    • “Defaults” can improve rates of organ donation.
  • In the simplest terms, the authors propose the wider deployment of choice architectures that follow “the golden rule of libertarian paternalism: offer nudges that are most likely to help and least likely to inflict harm.”

U.K. Parliament Science and Technology Committee. “Behaviour Change.” July 2011. http://bit.ly/1cbYv5j.

  • This report from the U.K.’s Science and Technology Committee explores the government’s attempts to influence the behavior of its citizens through nudges, with a focus on comparing the effectiveness of nudges to that of regulatory interventions.
  • The author’s central conclusion is that, “non-regulatory measures used in isolation, including ‘nudges,’ are less likely to be effective. Effective policies often use a range of interventions.”
  • The report’s other major findings and recommendations are:
    • Government must invest in gathering more evidence about what measures work to influence population behaviour change;
    • They should appoint an independent Chief Social Scientist to provide them with robust and independent scientific advice;
    • The Government should take steps to implement a traffic light system of nutritional labelling on all food packaging; and
    • Current voluntary agreements with businesses in relation to public health have major failings. They are not a proportionate response to the scale of the problem of obesity and do not reflect the evidence about what will work to reduce obesity. If effective agreements cannot be reached, or if they show minimal benefit, the Government should pursue regulation.”

Tim Berners-Lee: we need to re-decentralise the web


Wired:  “Twenty-five years on from the web’s inception, its creator has urged the public to re-engage with its original design: a decentralised internet that at its very core, remains open to all.
Speaking with Wired editor David Rowan at an event launching the magazine’s March issue, Tim Berners-Lee said that although part of this is about keeping an eye on for-profit internet monopolies such as search engines and social networks, the greatest danger is the emergence of a balkanised web.
“I want a web that’s open, works internationally, works as well as possible and is not nation-based,” Berners-Lee told the audience… “What I don’t want is a web where the  Brazilian government has every social network’s data stored on servers on Brazilian soil. That would make it so difficult to set one up.”
It’s the role of governments, startups and journalists to keep that conversation at the fore, he added, because the pace of change is not slowing — it’s going faster than ever before. For his part Berners-Lee drives the issue through his work at the Open Data Institute, World Wide Web Consortium and World Wide Web Foundation, but also as an MIT professor whose students are “building new architectures for the web where it’s decentralised”. On the issue of monopolies, Berners-Lee did say it’s concerning to be “reliant on big companies, and one big server”, something that stalls innovation, but that competition has historically resolved these issues and will continue to do so.
The kind of balkanised web he spoke about, as typified by Brazil’s home-soil servers argument or Iran’s emerging intranet, is partially being driven by revelations of NSA and GCHQ mass surveillance. The distrust that it has brewed, from a political level right down to the threat of self-censorship among ordinary citizens, threatens an open web and is, said Berners-Lee,  a greater threat than censorship. Knowing the NSA  may be breaking commercial encryption services could result in the emergence of more networks like China’s Great Firewall, to “protect” citizens. This is why we need a bit of anti-establishment push back, alluded to by Berners-Lee.”

From Crowds to Collaborators: Initiating Effort and Catalyzing Interactions Among Online Creative Workers


Harvard Business School Paper by Kevin J. Boudreau, Patrick Gaule, Karim R. Lakhani, Christoph Riedl, and Anita Williams Woolley: “Online “organizations” are becoming a major engine for knowledge development in a variety of domains such as Wikipedia and open source software development. Many online platforms involve collaboration and coordination among members to reach common goals. In this sense, they are collaborative communities. This paper asks: What factors most inspire online teams to begin to collaborate and to do so creatively and effectively? The authors analyze a data set of 260 individuals randomly assigned to 52 teams tasked with developing working solutions to a complex innovation problem over 10 days, with varying cash incentives. Findings showed that although cash incentives stimulated a significant boost of effort per se, cash incentives did not transform the nature of the work process or affect the level of collaboration. In addition, at a basic yet striking level, the likelihood that an individual chooses to participate depended on whether teammates were themselves active. Moreover, communications among teammates led to more communications, and communications among teammates also stimulated greater continuous levels of effort. Overall, the study sheds light on how perspectives on incentives, predominant in economics, and perspectives on social processes and interactions, predominant in research on organizational behavior and teams, can be better understood. Key concepts include:

  • An individual’s likelihood of being active in online collaboration increases by about 41 percent with each additional active teammate.
  • Management could provide communications channels to make the efforts of other members more visible. This is important in the design of systems for online work as it helps members to confirm that others are actively contributing.

Full Working Paper Text
 

DARPA Open Catalog Makes Agency-Sponsored Software and Publications Available to All


Press Release: “Public website aims to encourage communities interested in DARPA research to build off the agency’s work, starting with big data…
DARPA has invested in many programs that sponsor fundamental and applied research in areas of computer science, which have led to new advances in theory as well as practical software. The R&D community has asked about the availability of results, and now DARPA has responded by creating the DARPA Open Catalog, a place for organizing and sharing those results in the form of software, publications, data and experimental details. The Catalog can be found at http://go.usa.gov/BDhY.
Many DoD and government research efforts and software procurements contain publicly releasable elements, including open source software. The nature of open source software lends itself to collaboration where communities of developers augment initial products, build on each other’s expertise, enable transparency for performance evaluation, and identify software vulnerabilities. DARPA has an open source strategy for areas of work including big data to help increase the impact of government investments in building a flexible technology base.
“Making our open source catalog available increases the number of experts who can help quickly develop relevant software for the government,” said Chris White, DARPA program manager. “Our hope is that the computer science community will test and evaluate elements of our software and afterward adopt them as either standalone offerings or as components of their products.”

"Natural Cities" Emerge from Social Media Location Data


Emerging Technology From the arXiv: “Nobody agrees on how to define a city. But the emergence of “natural cities” from social media data sets may change that, say computational geographers…
A city is a large, permanent human settlement. But try and define it more carefully and you’ll soon run into trouble. A settlement that qualifies as a city in Sweden may not qualify in China, for example. And the reasons why one settlement is classified as a town while another as a city can sometimes seem almost arbitrary.
City planners know this problem well.  They tend to define cities by administrative, legal or even historical boundaries that have little logic to them. Indeed, the same city can sometimes be defined in various different ways.
That causes all kinds of problems from counting the total population to working out who pays for the upkeep of the place.  Which definition do you use?
Now help may be at hand thanks to the work of Bin Jiang and Yufan Miao at the University of Gävle in Sweden. These guys have found a way to use people’s location recorded by social media to define the boundaries of so-called natural cities which have a close resemblance to real cities in the US.
Jiang and Miao began with a dataset from the Brightkite social network, which was active between 2008 and 2010. The site encouraged users to log in with their location details so that they could see other users nearby. So the dataset consists of almost 3 million locations in the US and the dates on which they were logged.
To start off, Jiang and Miao simply placed a dot on a map at the location of each login. They then connected these dots to their neighbours to form triangles that end up covering the entire mainland US.
Next, they calculated the size of each triangle on the map and plotted this size distribution, which turns out to follow a power law. So there are lots of tiny triangles but only a few  large ones.
Finally, the calculated the average size of the triangles and then coloured in all those that were smaller than average. The coloured areas are “natural cities”, say Jiang and Miao.
It’s easy to imagine that resulting map of triangles is of little value.  But to the evident surprise of ther esearchers, it produces a pretty good approximation of the cities in the US. “We know little about why the procedure works so well but the resulting patterns suggest that the natural cities effectively capture the evolution of real cities,” they say.
That’s handy because it suddenly gives city planners a way to study and compare cities on a level playing field. It allows them to see how cities evolve and change over time too. And it gives them a way to analyse how cities in different parts of the world differ.
Of course, Jiang and Miao will want to find out why this approach reveals city structures in this way. That’s still something of a puzzle but the answer itself may provide an important insight into the nature of cities (or at least into the nature of this dataset).
A few days ago, this blog wrote about how a new science of cities is emerging from the analysis of big data.  This is another example and expect to see more.
Ref:  http://arxiv.org/abs/1401.6756 : The Evolution of Natural Cities from the Perspective of Location-Based Social Media”

Mind the Map: The Impact of Culture and Economic Affluence on Crowd-Mapping Behaviours


New paper by Dr. Licia Capra: “Crowd-mapping is a form of collaborative work that empowers citizens to collect and share geographic knowledge. Open-StreetMap (OSM) is a successful example of such paradigm, where the goal of building and maintaining an accurate global map of the changing world is being accomplished by means of local contributions made by over 1.2M citizens. While OSM has been subject to many country-specific studies, the relationship between national culture and economic affluence and users’ participation has been so far unexplored. In this work, we systematically study the link between them: we characterise OSM users in terms of who they are, how they contribute, during what period of time, and across what geographic areas. We find strong correlations between these characteristics and national culture factors (e.g., power distance, individualism, pace of life, self expression), and well as Gross Domestic Product per capita. Based on these findings, we discuss design issues that developers of crowd-mapping services should consider to account for cross-cultural differences”

‘Nudge Unit’ forming mutual joint venture


Press Release: “The government’s Behavioural Insights Team – also known as the Nudge Unit – has teamed up with Nesta, the UK’s innovation foundation, to create a new mutual joint venture, Minister for the Cabinet Office Francis Maude announced today.
The mutual joint venture will be a new UK-based company, paying taxes, exporting services across the world and helping get Britain on the rise.
The Behavioural Insights Team, which was set up in 2010 with a mission to find innovative ways of enabling people to make better choices for themselves and society, is now a world-leader in the application of insights from the behavioural sciences and credited with helping the UK government save millions of pounds for the taxpayer.
As a result, they have received an increasing number of requests to help apply insights from the behavioural sciences to tackle public policy problems, both at home and overseas. As of today, the team – which will continue to be known as the Behavioural Insights Team – is able to service this demand from any part of the UK public sector, charities and foreign governments. The new company will also be able to work with commercial organisations, where there is an underlying social purpose to the project….
The deal forms part of the government’s commitment to drive innovation in government commercial models – a central commitment in the Civil Service Reform Plan – and follows on from the launch of the civil service pension provider MyCSP in April 2012, which became the first mutual joint venture to spin out of government, and the launch of SSCL Ltd late last year in a joint venture with Steria Ltd to run shared services for Whitehall departments.
The government is determined to look beyond the old binary choice between in-house provision and outsourcing. As such they are working to develop a hybrid economy with a diverse range of suppliers from the mutual joint ventures to the voluntary sector, from in-house provision to straight sourcing.”

The Technium


EdgeVideo Conversation with Kevin Kelly: “The question that I’m asking myself is, how far will we share, when are we going to stop sharing, and how far are we going to allow ourselves to monitor and surveil each other in kind of a coveillance? I believe that there’s no end to how much we can track each other—how far we’re going to self-track, how much we’re going to allow companies to track us—so I find it really difficult to believe that there’s going to be a limit to this, and to try to imagine this world in which we are being self-tracked and co-tracked and tracked by governments, and yet accepting of that, is really hard to imagine.
How does this work? How can we have a world in which we are all watching each other, and everybody feels happy? I don’t see any counter force to the forces of surveillance and self-tracking, so I’m trying to listen to what the technology wants, and the technology is suggesting that it wants to be watched. What the Internet does is track, just like what the Internet does is to copy, and you can’t stop copying. You have to go with the copies flowing, and I think the same thing about this technology. It’s suggesting that it wants to monitor, it wants to track, and that you really can’t stop the tracking. So maybe what we have to do is work with this tracking—try to bring symmetry or have areas where there’s no tracking in a temporary basis. I don’t know, but this is the question I’m asking myself: how are we going to live in a world of ubiquitous tracking?
I call myself a protopian, not a utopian. I believe in progress in an incremental way where every year it’s better than the year before but not by very much—just a micro amount. I don’t believe in utopia where there’s any kind of a world without problems brought on by technology. Every new technology creates almost as many problems that it solves. For most people that statement would suggest that technology is kind of a wash. It’s kind of neutral, because if you’re creating as many problems as it solves, then it’s a 50/50 wash, but the difference in my protopian view versus, say, a neutral view is that all these new technologies bring new possibilities that did not exist before, including the new possibility of doing harm versus good.
….

Over time we are generating new technologies, we’re producing all new problems. Most of the problems we have today are technogenic, meaning that they were created by technology in the past. Most of the problems in the future are going to be created by technologies we’re creating today. Technology is a means of producing new problems. It’s a means of producing new solutions, but the fact that we have a choice between those two is what tips the balance very, very slightly in the favor of the good for the long term. Over civilization scale, we have this net tiny incremental accumulation of these choices over time, and that tiny accumulation is what we call progress. If you have one percent compounded annually, that can be very, very powerful. It doesn’t seem like very much. What’s one percent? But when you compound this accumulation of choices and options over time, that’s what civilization is. It’s the slow accumulation of a very tiny increase in new choices over time.
Yes, technology will at times obliterate some older choices, but the net gain over time is a small advantage in new choices, and that’s what civilization is—it’s an accumulation of increasing choices, and that’s why people move from countries into the cities. There are lots of reasons, but in the end the main motivator is a pulling of people to a city because it has more choices and options than they had in their beautiful country home, and that’s what the future is doing, the same thing. It’s pulling people from the past into the future. Very few people go back the other way and live like their ancestors because the future has more choices and possibilities, and—in the end, given everything else about technology—that’s what technology gives us, too. That’s why we keep making this stuff. It’s not really to sell more things. Yes, it’s about selling things, but primarily what we’re doing with technology is we’re inventing new possibilities that did not exist before….”

Community boxes let city residents share anything


Springwise: “While startups such as Boxbee aim to turn customers self storage assets into a shareable library of goods among friends, a new project in Switzerland is taking a similar concept into the public sphere. Boîtes d’Échange Entre Voisins — or Neighborhood Exchange Boxes — are a network of brightly-decorated repositories where residents can leave books, toys or other items they’d like to give to the community.
The idea, which was conceived by public art organization Tako in collaboration with the City of Geneva, is a fairly simple one — boxes big enough to hold objects such as books, DVDs, games and household items are installed in public locations. The boxes can be identified by their often artistic decorations bearing the name of the project. Any member of the public can then leave unwanted goods in the boxes for anyone else to take. The idea takes inspiration from schemes such as Bookcrossing and Little Free Library, which both focus more narrowly on book sharing. However, there is no restriction to what can be left in the project’s boxes, so long as it fits — users have even seen one generous neighbor leave an unwanted Apple TV.
There are currently around 20 Boîtes d’Échange Entre Voisins across Switzerland, and anyone can join in by setting up a box for their own neighborhood. Could this work in your part of the world?
Website: www.tako.ch”

Shedding Light on Projects Through Contract Transparency


OpenAidMap: “In all countries, whether rich or poor, contracts are at the nexus of revenue generation, budget planning, resource management and the delivery of public goods. Open contracting refers to norms and practices for increased disclosure and participation in public contracting at all stages of the contracting process.
There are very good reasons for making procurement processes transparent. Public posting of tender notices and “requests for proposals” helps support free and fair competitive bidding – increasing citizen trust while also improving the likelihood of securing the best possible supplier. Once procurement is finished, public posting of contract awards gives important assurance for citizens, development partners, and competing companies that procurement processes are open and fair. Increasingly, open contracting in procurement transparency through portals like this one is becoming the norm for governments around the world. There is also a global initiative at work to establish a common standard for contracting data….
With so much momentum behind procurement transparency, there is an untapped opportunity to leverage data from public procurement processes to provide operational insight into activities. Procurement data can help answer two of the most important questions in project-level aid transparency: (1) Where are projects taking place? (2) How much money is being invested at each location?
Take an example from Nepal. Consulting the government’s aid management system yields some basic, but already useful, information about a particular transportation project. This type of information can be useful for anyone trying to assess patterns of transportation investment in the country or, for that matter, patterns of development partner financing….
Open contracting data have intrinsic value for transparency and accountability. However, they also have significant value for planners – even those who only care about getting greater insight into project activities. At the moment though, contracting data are too difficult to access. While contracting data are increasingly becoming available, they are often posted on stand-alone websites, in diverse data formats and without structured access. By standardizing around a core contracting data format and accessibility approach, we can unlock the potential to use contracting data at scale not only for transparency, but also as an effort-free addition to the arsenal of available data for project-level planning, coordination, and accountability. The utility could be even higher if combined with performance and results data.
When developing any public data standard, there are opportunities and risks. For open contracting data, there is a huge opportunity to make those data equally relevant for project planners as for those more purely interested in transparency and accountability. The pilot conducted by the Open Aid Partnership and AidData has explored this potential for overlap, yielding key insights that we hope can be used in the future development of an open and broadly relevant open contracting data standard.”