New Zealand explores machine-readable laws to transform government

Curated on Posted on by Stefaan Verhulst

Apolitical: “The team working to drive New Zealand’s government into the digital age believes that part of the problem is the ways that laws themselves are written. Earlier this year, over a three-week experiment, they’ve tested the theory by rewriting legislation itself as software code.…

The team in New Zealand, led by the government’s service innovations team LabPlus, has attempted to improve the interpretation of legislation and vastly ease the creation of digital services by rewriting legislation as code.

Legislation-as-code means taking the “rules” or components of legislation — its logic, requirements and exemptions — and laying them out programmatically so that it can be parsed by a machine. If law can be broken down by a machine, then anyone, even those who aren’t legally trained, can work with it. It helps to standardise the rules in a consistent language across an entire system, giving a view of services, compliance and all the different rules of government.

Over the course of three weeks the team in New Zealand rewrote two sets of legislation as software code: the Rates Rebate Act, a tax rebate designed to lower the costs of owning a home for people on low incomes, and the Holidays Act, which was enacted to grant each employee in New Zealand a guaranteed four weeks a year of holiday.

The way that both policies are written makes them difficult to interpret, and, consequently, deliver. They were written for a paper-based world, and require different service responses from distinct bodies within government based on what the legal status of the citizen using them is. For instance, the residents of retirement villages are eligible to rebates through the Rates Rebate Act, but access it via different people and provide different information than normal ratepayers.

The teams worked to rewrite the legislation, first as “pseudocode” — the rules behind the legislation in a logical chain — then as human-readable legislation and finally as software code, designed to make it far easier for public servants and the public to work out who was eligible for what outcome. In the end, the team had working code for how to digitally deliver two policies.

A step towards digital government

The implications of such techniques are significant. Firstly, machine-readable legislation could speed up interactions between government and business, sparing private organisations the costs in time and money they currently spend interpreting the laws they need to comply with.

If legislation changes, the machine can process it automatically and consistently, saving the cost of employing an expert, or a lawyer, to do this job.

More transformatively for policymaking itself, machine-readable legislation allows public servants to test the impact of policy before they implement it.

“What happens currently is that people design the policy up front and wait to see how it works when you eventually deploy it,” said Richard Pope, one of the original pioneers in the UK’s Government Digital Service (GDS) and the co-author of the UK’s digital service standard. “A better approach is to design the legislation in such a way that gives the teams that are making and delivering a service enough wiggle room to be able to test things.”…(More)”.

Navigation by Judgment: Why and When Top Down Management of Foreign Aid Doesn’t Work

Curated on Posted on by Stefaan Verhulst

Book by Dan Honig: “Foreign aid organizations collectively spend hundreds of billions of dollars annually, with mixed results. Part of the problem in these endeavors lies in their execution. When should foreign aid organizations empower actors on the front lines of delivery to guide aid interventions, and when should distant headquarters lead?

In Navigation by Judgment, Dan Honig argues that high-quality implementation of foreign aid programs often requires contextual information that cannot be seen by those in distant headquarters. Tight controls and a focus on reaching pre-set measurable targets often prevent front-line workers from using skill, local knowledge, and creativity to solve problems in ways that maximize the impact of foreign aid. Drawing on a novel database of over 14,000 discrete development projects across nine aid agencies and eight paired case studies of development projects, Honig concludes that aid agencies will often benefit from giving field agents the authority to use their own judgments to guide aid delivery. This “navigation by judgment” is particularly valuable when environments are unpredictable and when accomplishing an aid program’s goals is hard to accurately measure.

Highlighting a crucial obstacle for effective global aid, Navigation by Judgment shows that the management of aid projects matters for aid effectiveness….(More)”.

Citizenship and democratic production

Curated on Posted on by Stefaan Verhulst

Article by Mara Balestrini and Valeria Right in Open Democracy: “In the last decades we have seen how the concept of innovation has changed, as not only the ecosystem of innovation-producing agents, but also the ways in which innovation is produced have expanded. The concept of producer-innovation, for example, where companies innovate on the basis of self-generated ideas, has been superseded by the concept of user-innovation, where innovation originates from the observation of the consumers’ needs, and then by the concept of consumer-innovation, where consumers enhanced by the new technologies are themselves able to create their own products. Innovation-related business models have changed too. We now talk about not only patent-protected innovation, but also open innovation and even free innovation, where open knowledge sharing plays a key role.

A similar evolution has taken place in the field of the smart city. While the first smart city models prioritized technology left in the hands of experts as a key factor for solving urban problems, more recent initiatives such as Sharing City (Seoul), Co-city (Bologna), or Fab City (Barcelona) focus on citizen participation, open data economics and collaborative-distributed processes as catalysts for innovative solutions to urban challenges. These initiatives could prompt a new wave in the design of more inclusive and sustainable cities by challenging existing power structures, amplifying the range of solutions to urban problems and, possibly, creating value on a larger scale.

In a context of economic austerity and massive urbanization, public administrations are acknowledging the need to seek innovative alternatives to increasing urban demands. Meanwhile, citizens, harnessing the potential of technologies – many of them accessible through open licenses – are putting their creative capacity into practice and contributing to a wave of innovation that could reinvent even the most established sectors.

Contributive production

The virtuous combination of citizen participation and abilities, digital technologies, and open and collaborative strategies is catalyzing innovation in all areas. Citizen innovation encompasses everything, from work and housing to food and health. The scope of work, for example, is potentially affected by the new processes of manufacturing and production on an individual scale: citizens can now produce small and large objects (new capacity), thanks to easy access to new technologies such as 3D printers (new element); they can also take advantage of new intellectual property licenses by adapting innovations from others and freely sharing their own (new rule) in response to a wide range of needs.

Along these lines, between 2015 and 2016, the city of Bristol launched a citizen innovation program aimed at solving problems related to the state of rented homes, which produced solutions through citizen participation and the use of sensors and open data. Citizens designed and produced themselves temperature and humidity sensors – using open hardware (Raspberry Pi), 3D printers and laser cutters – to combat problems related to home damp. These sensors, placed in the homes, allowed to map the scale of the problem, to differentiate between condensation and humidity, and thus to understand if the problem was due to structural failures of the buildings or to bad habits of the tenants. Through the inclusion of affected citizens, the community felt empowered to contribute ideas towards solutions to its problems, together with the landlords and the City Council.

A similar process is currently being undertaken in Amsterdam, Barcelona and Pristina under the umbrella of the Making Sense Project. In this case, citizens affected by environmental issues are producing their own sensors and urban devices to collect open data about the city and organizing collective action and awareness interventions….

Digital social innovation is disrupting the field of health too. There are different manifestations of these processes. First, platforms such as DataDonors or PatientsLikeMe show that there is an increasing citizen participation in biomedical research through the donation of their own health data…. projects such as OpenCare in Milan and mobile applications like Good Sam show how citizens can organize themselves to provide medical services that otherwise would be very costly or at a scale and granularity that the public sector could hardly afford….

The production processes of these products and services force us to think about their political implications and the role of public institutions, as they question the cities’ existing participation and contribution rules. In times of sociopolitical turbulence and austerity plans such as these, there is a need to design and test new approaches to civic participation, production and management which can strengthen democracy, add value and take into account the aspirations, emotional intelligence and agency of both individuals and communities.

In order for the new wave of citizen production to generate social capital, inclusive innovation and well-being, it is necessary to ensure that all citizens, particularly those from less-represented communities, are empowered to contribute and participate in the design of cities-for-all. It is therefore essential to develop programs to increase citizen access to the new technologies and the acquisition of the knowhow and skills needed to use and transform them….(More)

This piece is an excerpt from an original article published as part of the eBook El ecosistema de la Democracia Abierta.

Privacy by Design: Building a Privacy Policy People Actually Want to Read

Curated on Posted on by Stefaan Verhulst

Richard Mabey at the Artificial Lawyer: “…when it came to updating our privacy policy ahead of GDPR it was important to us from the get-go that our privacy policy was not simply a compliance exercise. Legal documents should not be written by lawyers for lawyers; they should be useful, engaging and designed for the end user. But it seemed that we weren’t the only ones to think this. When we read the regulations, it turned out the EU agreed.

Article 12 mandates that privacy notices be “concise, transparent, intelligible and easily accessible”. Legal design is not just a nice to have in the context of privacy; it’s actually a regulatory imperative. With this mandate, the team at Juro set out with a simple aim: design a privacy policy that people would actually want to read.

Here’s how we did it.

Step 1: framing the problem

When it comes to privacy notices, the requirements of GDPR are heavy and the consequences of non-compliance enormous (potentially 4% of annual turnover). We knew therefore that there would be an inherent tension between making the policy engaging and readable, and at the same time robust and legally watertight.

Lawyers know that when it comes to legal drafting, it’s much harder to be concise than wordy. Specifically, it’s much harder to be concise and preserve legal meaning than it is to be wordy. But the fact remains. Privacy notices are suffered as downside risk protections or compliance items, rather than embraced as important customer communications at key touchpoints. So how to marry the two.

We decided that the obvious route of striking out words and translating legalese was not enough. We wanted cakeism: how can we have an exceptionally robust privacy policy, preserve legal nuance and actually make it readable?

Step 2: changing the design process

The usual flow of creating a privacy policy is pretty basic: (1) management asks legal to produce privacy policy, (2) legal sends Word version of privacy policy back to management (back and forth ensues), (3) management checks Word doc and sends it on to engineering for implementation, (4) privacy policy goes live…

Rather than the standard process, we decided to start with the end user and work backwards and started a design sprint (more about this here) on our privacy notice with multiple iterations, rapid prototyping and user testing.

Similarly, this was not going to be a process just for lawyers. We put together a multi-disciplinary team co-led by me and, legal information designer Stefania Passera, with input from our legal counsel Adam, Tom (our content editor), Alice (our marketing manager) and Anton (our front-end developer).

Step 3: choosing design patterns...(More).

If, When and How Blockchain Technologies Can Provide Civic Change

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By Stefaan G. Verhulst and Andrew Young

The hype surrounding the potential of blockchain technologies– the distributed ledger technology (DLT) undergirding cryptocurrencies like Bitcoin – to transform the way industries and sectors operate and exchange records is reaching a fever pitch.

Gartner Hype Cycle

Source: Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017

Governments and civil society have now also joined the quest and are actively exploring the potential of DLTs to create transformative social change. Experiments are underway to leverage blockchain technologies to address major societal challenges – from homelessness in New York City to the Rohyingya crisis in Myanmar to government corruption around the world. At the same time, a growing backlash to the newest ‘shiny object’ in the technology for good space is gaining ground.   

At this year’s The Impacts of Civic Technology Conference (TICTeC), organized by mySociety in Lisbon, the GovLab’s Stefaan Verhulst and Andrew Young joined the Engine Room’s Nicole Anand, the Natural Resource Governance Institute’s Anders Pedersen, and ITS-Rio’s Marco Konopacki to consider whether or not Blockchain can truly deliver on its promise for creating civic change.

For the GovLab’s contribution to the panel, we shared early findings from our Blockchange: Blockchain for Social Change initiative. Blockchange, funded by the Rockefeller Foundation, seeks to develop a deeper understanding of the promise and practice of DLTs tin addressing public problems – with a particular focus on the lack, the role and the establishment of trusted identities – through a set of detailed case-studies. Such insights may help us develop operational guidelines on when blockchain technology may be appropriate and what design principles should guide the future use of DLTs for good.

Our presentation covered four key areas (Full presentation here):

  1. The evolving package of attributes present in Blockchain technologies: on-going experimentation, development and investment has lead to the realization that there is no one blockchain technology. Rather there are several variations of attributes that provide for different technological scenarios. Some of these attributes remain foundational -– such as immutability, (guaranteed) integrity, and distributed resilience – while others have evolved as optional including disintermediation, transparency, and accessibility. By focusing on the attributes we can transcend the noise that is emerging from having too many well funded start-ups that seek to pitch their package of attributes as the solution;Attributes of DLT
  2. The three varieties of Blockchain for social change use cases: Most of the pilots and use cases where DLTs are being used to improve society and people’s lives can be categorized along three varieties of applications:
    • Track and Trace applications. For instance: 
      1. Versiart creates verifiable, digital certificates for art and collectibles which helps buyers ensure each piece’s provenance.
      2. Grassroots Cooperative along with Heifer USA created a blockchain-powered app that allows every package of chicken marketed and sold by Grassroots to be traced on the Ethereum blockchain.
      3. Everledger works with stakeholders across the diamond supply chain to track diamonds from mine to store.
      4. Ripe is working with Sweetgreen to use blockchain and IoT sensors to track crop growth, yielding higher-quality produce and providing better information for farmers, food distributors, restaurants, and consumers.    
    • Smart Contracting applications. For instance:
      1. In Indonesia, Carbon Conservation and Dappbase have created smart contracts that will distribute rewards to villages that can prove the successful reduction of incidences of forest fires.
      2. Alice has built Ethereum-based smart contracts for a donation project that supports 15 homeless people in London. The smart contracts ensure donations are released only when pre-determined project goals are met.
      3. Bext360 utilizes smart contracts to pay coffee farmers fairly and immediately based on a price determined through weighing and analyzing beans by the Bext360 machine at the source.  
    • Identity applications. For instance:
      1. The State of Illinois is working with Evernym to digitize birth certificates, thus giving individuals a digital identity from birth.
      2. BanQu creates an economic passport for previously unbanked populations by using blockchain to record economic and financial transactions, purchase goods, and prove their existence in global supply chains.
      3. In 2015, AID:Tech piloted a project working with Syrian refugees in Lebanon to distribute over 500 donor aid cards that were tied to non-forgeable identities.
      4. uPort provides digital identities for residents of Zug, Switzerland to use for governmental services.

Three Blockchange applications

  1. The promise of trusted Identity: the potential to establish a trusted identity turns out to be foundational for using blockchain technologies for social change. At the same time identity emerges from a process (involving, for instance, provisioning, authentication, administration, authorization and auditing) and it is key to assess at what stage of the ID lifecycle DLTs provide an advantage vis-a-vis other ID technologies; and how the maturity of the blockchain technology toward addressing the ID challenge. 

ID Lifecycle and DLT

  1. Finally, we seek to translate current findings into
    • Operational conditions that can enable the public and civic sector at-large to determine when “to blockchain” including:
      • The need for a clear problem definition (as opposed to certain situations where DLT solutions are in search of a problem);
      • The presence of information asymmetries and high transaction costs incentivize change. (“The Market of Lemons” problem);
      • The availability of (high quality) digital records;
      • The lack of availability of credible and alternative disclosure technologies;
      • Deficiency (or efficiency) of (trusted) intermediaries in the space.
    • Design principles that can increase the likelihood of societal benefit when using Blockchain for identity projects (see picture) .

Design Principles

In the coming months, we will continue to share our findings from the Blockchange project in a number of forms – including a series of case studies, additional presentations and infographics, and an operational field guide for designing and implementing Blockchain projects to address challenges across the identity lifecycle.

The GovLab, in collaboration with the National Resource Governance Institute, is also delighted to announce a new initiative aimed at taking stock of the promise, practice and challenge of the use of Blockchain in the extractives sector. The project is focused in particular on DLTs as they relate to beneficial ownership, licensing and contracting transparency, and commodity trading transparency. This fall, we will share a collection of Blockchain for extractives case studies, as well as a report summarizing if, when, and how Blockchain can provide value across the extractives decision chain.

If you are interested in collaborating on our work to increase our understanding of Blockchain’s real potential for social change, or if you have any feedback on this presentation of early findings, please contact [email protected].

 

Community Academic Research Partnership in Digital Contexts: Opportunities, Limitations, and New Ways to Promote Mutual Benefit

Curated on Posted on by Stefaan Verhulst

Report by Liat Racin and Eric Gordon: “It’s widely accepted that community-academic collaborations have the potential to involve more of the people and places that a community values as well as address the concerns of the very constituents that community-based organizations care for. Just how to involve them and ensure their benefit remains highly controversial in the digital age. This report provides an overview of the concerns, values, and the roles of digital data and communications in community-academic research partnerships from the perspectives of Community Partner Organizations (CPOs) in Boston, Massachusetts. It can serve as a resource for researchers and academic organizations seeking to better understand the position and sentiments of their community partners, and ways in which to utilize digital technology to address conflicting notions on what defines ‘good’ research as well as the power imbalances that may exist between all involved participants. As research involves community members and agencies more closely, it’s commonly assumed that the likelihood of CPOs accepting and endorsing a projects’ or programs’ outcomes increases if they perceive that the research itself is credible and has direct beneficial application.

Our research is informed by informal discussions with participants of events and workshops organized by both the Boston Civic Media Consortium and the Engagement Lab at Emerson College between 2015-2016. These events are free to the public and were attended by both CPOs and academics from various fields and interest positions. We also conducted interviews with 20 CPO representatives in the Greater Boston region who were currently or had recently engaged in academic research partnerships. These representatives presented a diverse mix of experiences and were not disproportionately associated with any one community issue. The interview protocol consisted of 15 questions that explored issues related to the benefits, challenges, structure and outcomes of their academic collaborations. It also included questions about the nature and processes of data management. Our goal was to uncover patterns of belief in the roles, values, and concerns of CPO representatives in partnerships, focusing on how they understand and assign value to digital data and technology.

Unfortunately, the growing use and dependence on digital tools and technology in our modern-day research context has failed to inspire in-depth analysis on the influences of ‘the digital’ in community-engaged social research, such as how data is produced, used, and disseminated by community members and agencies. This gap exists despite the growing proliferation of digital technologies and born-digital data in the work of both social researchers and community groups (Wright, 2005; Thompson et al., 2003; Walther and Boyd 2002). To address this gap and identify the discourses about what defines ‘good’ research processes, we ask: “To what extent do community-academic partnerships meet the expectations of community groups?” And, “what are the main challenges of CPO representatives when they collaboratively generate and exchange knowledge with particular regard to the design, access and (re)use of digital data?”…(More)”.

Creating a Machine Learning Commons for Global Development

Curated on Posted on by Stefaan Verhulst

Blog by Hamed Alemohammad: “Advances in sensor technology, cloud computing, and machine learning (ML) continue to converge to accelerate innovation in the field of remote sensing. However, fundamental tools and technologies still need to be developed to drive further breakthroughs and to ensure that the Global Development Community (GDC) reaps the same benefits that the commercial marketplace is experiencing. This process requires us to take a collaborative approach.

Data collaborative innovation — that is, a group of actors from different data domains working together toward common goals — might hold the key to finding solutions for some of the global challenges that the world faces. That is why Radiant.Earth is investing in new technologies such as Cloud Optimized GeoTiffs, Spatial Temporal Asset Catalogues (STAC), and ML. Our approach to advance ML for global development begins with creating open libraries of labeled images and algorithms. This initiative and others require — and, in fact, will thrive as a result of — using a data collaborative approach.

“Data is only as valuable as the decisions it enables.”

This quote by Ion Stoica, professor of computer science at the University of California, Berkeley, may best describe the challenge facing those of us who work with geospatial information:

How can we extract greater insights and value from the unending tsunami of data that is before us, allowing for more informed and timely decision making?…(More).

Redefining ‘impact’ so research can help real people right away, even before becoming a journal article

Curated on Posted on by Stefaan Verhulst

Perhaps nowhere is impact of greater importance than in my own fields of ecology and conservation science. Researchers often conduct this work with the explicit goal of contributing to the restoration and long-term survival of the species or ecosystem in question. For instance, research on an endangered plant can help to address the threats facing it.

But scientific impact is a very tricky concept. Science is a process of inquiry; it’s often impossible to know what the outcomes will be at the start. Researchers are asked to imagine potential impacts of their work. And people who live and work in the places where the research is conducted may have different ideas about what impact means.

In collaboration with several Bolivian colleagues, I studied perceptions of research and its impact in a highly biodiverse area in the Bolivian Amazon. We found that researchers – both foreign-based and Bolivian – and people living and working in the area had different hopes and expectations about what ecological research could help them accomplish…

Eighty-three percent of researchers queried told us their work had implications for management at community, regional and national levels rather than at the international level. For example, knowing the approximate populations of local primate species can be important for communities who rely on the animals for food and ecotourism.

But the scale of relevance didn’t necessarily dictate how researchers actually disseminated the results of their work. Rather, we found that the strongest predictor of how and with whom a researcher shared their work was whether they were based at a foreign or national institution. Foreign-based researchers had extremely low levels of local, regional or even national dissemination. However, they were more likely than national researchers to publish their findings in the international literature….

Rather than impact being addressed at the end of research, societal impacts can be part of the first stages of a study. For example, people living in the region where data is to be collected might have insight into the research questions being investigated; scientists need to build in time and plan ways to ask them. Ecological fieldwork presents many opportunities for knowledge exchange, new ideas and even friendships between different groups. Researchers can take steps to engage more directly with community life, such as by taking a few hours to teach local school kids about their research….(More)”.

The world’s first neighbourhood built “from the internet up”

Curated on Posted on by Stefaan Verhulst

The Economist: “Quayside, an area of flood-prone land stretching for 12 acres (4.8 hectares) on Toronto’s eastern waterfront, is home to a vast, pothole-filled parking lot, low-slung buildings and huge soyabean silos—a crumbling vestige of the area’s bygone days as an industrial port. Many consider it an eyesore but for Sidewalk Labs, an “urban innovation” subsidiary of Google’s parent company, Alphabet, it is an ideal location for the world’s “first neighbourhood built from the internet up”.

Sidewalk Labs is working in partnership with Waterfront Toronto, an agency representing the federal, provincial and municipal governments that is responsible for developing the area, on a $50m project to overhaul Quayside. It aims to make it a “platform” for testing how emerging technologies might ameliorate urban problems such as pollution, traffic jams and a lack of affordable housing. Its innovations could be rolled out across an 800-acre expanse of the waterfront—an area as large as Venice.

Sidewalk Labs is planning pilot projects across Toronto this summer to test some of the technologies it hopes to employ at Quayside; this is partly to reassure residents. If its detailed plan is approved later this year (by Waterfront Toronto and also by various city authorities), it could start work at Quayside in 2020.

That proposal contains ideas ranging from the familiar to the revolutionary. There will be robots delivering packages and hauling away rubbish via underground tunnels; a thermal energy grid that does not rely on fossil fuels; modular buildings that can shift from residential to retail use; adaptive traffic lights; and snow-melting sidewalks. Private cars are banned; a fleet of self-driving shuttles and robotaxis would roam freely. Google’s Canadian headquarters would relocate there.

Undergirding Quayside would be a “digital layer” with sensors tracking, monitoring and capturing everything from how park benches are used to levels of noise to water use by lavatories. Sidewalk Labs says that collecting, aggregating and analysing such volumes of data will make Quayside efficient, liveable and sustainable. Data would also be fed into a public platform through which residents could, for example, allow maintenance staff into their homes while they are at work.

Similar “smart city” projects, such as Masdar in the United Arab Emirates or South Korea’s Songdo, have spawned lots of hype but are not seen as big successes. Many experience delays because of shifting political and financial winds, or because those overseeing their construction fail to engage locals in the design of communities, says Deland Chan, an expert on smart cities at Stanford University. Dan Doctoroff, the head of Sidewalk Labs, who was deputy to Michael Bloomberg when the latter was mayor of New York City, says that most projects flop because they fail to cross what he terms “the urbanist-technologist divide”.

That divide, between tech types and city-planning specialists, will also need to be bridged before Sidewalk Labs can stick a shovel in the soggy ground at Quayside. Critics of the project worry that in a quest to become a global tech hub, Toronto’s politicians may give it too much freedom. Sidewalk Labs’s proposal notes that the project needs “substantial forbearances from existing [city] laws and regulations”….(More)”.

Citizen Representation in City Government-Driven Crowdsourcing

Curated on Posted on by Stefaan Verhulst

Benjamin Y. Clark and Jeffrey L. Brudney in Computer Supported Cooperative Work (CSCW): “This article examines the citizen representativeness of crowdsourcing achieved through 311 systems—the non-emergency and quality of life service request reporting systems used by local governments. Based on surveys of San Francisco residents conducted in 2011, 2013, and 2015, our findings suggest that no systematic biases exist in participation rates across a range of socio-economic indicators. In addition, the findings provide evidence that participation may be responding positively to the city’s responsiveness, thus creating a self-reinforcing process that benefits an increasingly diverse and representative body of users. This inquiry builds on earlier studies of Boston and San Francisco that show that 311 systems did not bias response to traditionally disadvantaged groups (lower socioeconomic status or racial/ethnic minorities) at the demand level nor from high-volume users….(More)”.