When Data Science Destabilizes Democracy and Facilitates Genocide


Rachel Thomas in Fast.AI onWhat is the ethical responsibility of data scientists?”…What we’re talking about is a cataclysmic change… What we’re talking about is a major foreign power with sophistication and ability to involve themselves in a presidential election and sow conflict and discontent all over this country… You bear this responsibility. You’ve created these platforms. And now they are being misusedSenator Feinstein said this week in a senate hearing. Who has created a cataclysmic change? Who bears this large responsibility? She was talking to executives at tech companies and referring to the work of data scientists.

Data science can have a devastating impact on our world, as illustrated by inflammatory Russian propaganda being shown on Facebook to 126 million Americans leading up to the 2016 election (and the subject of the senate hearing described above) or by lies spread via Facebook that are fueling ethnic cleansing in Myanmar. Over half a million Rohinyga have been driven from their homes due to systematic murder, rape, and burning. Data science is foundational to Facebook’s newsfeed, in determining what content is prioritized and who sees what….

The examples of bias in data science are myriad and include:

You can do awesome and meaningful things with data science (such as diagnosing cancer, stopping deforestation, increasing farm yields, and helping patients with Parkinson’s disease), and you can (often unintentionally) enable terrible things with data science, as the examples in this post illustrate. Being a data scientist entails both great opportunity, as well as great responsibility, to use our skills to not make the world a worse place. Ultimately, doing data science is about humans, not just the users of our products, but everyone who will be impacted by our work. (More)”.

Participatory Grant Making: Has its Time Come?


Paper by Cynthia Gibson for the Ford Foundation: “…During the past decade, all sectors of society have faced heightened demand for greater accountability and transparency. People have become more distrustful of established institutions, they are demanding more information about issues and decisions afecting them and their families and communities, and they want more voice in decision-making processes. Technological innovation also has created new possibilities — and new pressures — for organizations and institutions to become more democratic by involving the public in their work.

Philanthropy is not immune from these trends. While for decades, philanthropy was seen as endowed foundations set up by the rich, recent years have seen a surge in crowdfunding, giving circles, donor-advised funds, and a panoply of digital giving platforms that allow anyone to be a philanthropist. Alongside these, traditions of giving from within communities that existed long before philanthropy became professionalized have become more prominent.

Philanthropy and other felds also are being reshaped by the attitudes and capacities of a new generation of young people who have grown up with the Internet and embrace its culture of transparency and bottom-up action. Additionally, there is a growing awareness that many public challenges are exceedingly complex and won’t respond to one-shot solutions from experts or institutions working on their own.

These and other trends refect a backlash against the “establishment” occurring in politics, higher education, the media, and other felds in which elite interests are perceived to have drowned out the concerns of ordinary people. Americans of all stripes and political persuasions have come to believe they have little say in guiding public decisions and improving the health and well-being of their communities..

This paper assesses the embrace of participatory approaches to date by philanthropy and other felds. In assessing philanthropy’s record, the paper fnds examples of individual foundations and networks of funders that are experimenting with participatory approaches. It also, however, fnds that there is a great deal of talk about participation in the feld but comparatively little commitment to integrating these practices into foundations’ strategies and activities, and especially their cultures, over the long term…(More)”.

Crowd.Law


New project by The GovLab: “With rates of trust in government at historic lows, the legitimacy of traditional representative models of lawmaking — often conducted by professional staff and politicians working behind closed doors and distorted by political party agendas–is called into question. New forms of public participation could help to improve both legitimacy and effectiveness by introducing more data and diverse viewpoints at each stage of the lawmaking process.

CrowdLaw is the practice of using technology to tap the intelligence and expertise of the public in order to improve the quality of lawmaking. Around the world, there are already over two dozen examples of local legislatures and national parliaments turning to the Internet to involve the public in legislative drafting and decision-making. These ambitious crowdlaw initiatives show that the public can, in many cases, go beyond contributing opinions and signing petitions online to playing a more substantive role, including: proposing legislation, drafting bills, monitoring implementation, and supplying missing data. Through such processes, the public becomes collaborators and co-creators in the legislative process to the end of improving the quality of legislative outcomes and the effectiveness of governing.

GovLab is supporting legislative bodies in investigating, designing, implementing, and testing crowdlaw initiatives. Our work includes:

  • Studying and sharing learnings about CrowdLaw practices in use around the world and convening practitioners to share learnings.
  • Synthesizing best practices for the design of CrowdLaw initiatives — including platforms, processes, and policies — through an on-going survey of over 25 public engagement initiatives.
  • Cultivating a thriving network of now more than 90 CrowdLaw and public engagement experts and practitioners.
  • Crafting a model legal framework to accelerate the integration of public input into the legislative process.
  • Advising on the implementation of CrowdLaw practices….(More)”

Selected Readings on CrowdLaw


By Beth Simone Noveck and Gabriella Capone

The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of CrowdLaw was published in 2018, and most recently updated on February 13, 2019.

Introduction

The public is beginning to demand — and governments are beginning to provide — new opportunities for the engagement of citizens on an ongoing basis as collaborators in public problem-solving rather than merely as voters. Nowhere is the explosion in citizen participation accelerating more than in the context of lawmaking, where legislators and regulators are turning to new technology to solicit both public opinion and know-how to improve the legitimacy and effectiveness of the legislative process.

Such participatory lawmaking, known as crowdlaw (also, CrowdLaw), is a tech-enabled approach for the collaborative drafting of legislation, policies or constitutions between governments and citizens. CrowdLaw is an alternative to the traditional method of lawmaking, which is typically done by the political elite — politicians, bureaucrats, and staff — working in legislatures behind closed doors, with little input from the people affected. Instead, this new form of inclusive lawmaking opens the legislative function of government to a broader array of actors.

From Brazil to Iceland to Libya, there is an explosion in new collaborative lawmaking experiments. Despite the growing movement, the field of participatory lawmaking requires further research and experimentation. Given the traditionally deep distrust of groups expressed in the social psychology literature on groupthink, which condemns the presumed tendency of groups to drift to extreme positions, it is not self-evident that crowdlaw practices are better and should be institutionalized. Also, depending on its design, crowdlaw has the potential to accomplish different normative goals, which are often viewed as being at odds, including: improving democratic legitimacy by giving more people a voice in the process, or creating better quality legislation by introducing greater expertise. There is a need to study crowdlaw practices and assess their impact.

To complement our evolving theoretical and empirical research on and case studies of crowdlaw, we have compiled these selected readings on public engagement in lawmaking and policymaking. For reasons of space, we do not include readings on citizen engagement or crowdsourcing and open innovation generally (see GovLab’s Selected Readings on Crowdsourcing Opinions and Ideas) but focus, instead, on engagement in these specific institutional contexts.

We invite you to visit Crowd.Law for additional resources, as well as:

CrowdLaw Design Recommendations

CrowdLaw Twitter List

CrowLaw Unconferences:

Annotated Readings

Aitamurto, Tanja – Collective Intelligence in Law Reforms: When the Logic of the Crowds and the Logic of Policymaking Collide (Paper, 10 pages, 2016)

  • This paper explores the risks of crowdsourcing for policymaking and the challenges that arise as a result of a severe conflict between the logics of the crowds and the logics of policymaking. Furthermore, he highlights the differences between traditional policymaking, which is done by a small group of experts, and crowdsourced policymaking, which utilizes a large, anonymous crowd with mixed levels of expertise.
  • “By drawing on data from a crowdsourced law-making process in Finland, the paper shows how the logics of the crowds and policymaking collide in practice,” and thus how this conflict prevents governments from gathering valuable insights from the crowd’s input. Poblet then addresses how to resolve this conflict and further overcome these challenges.

Atlee, Tom – vTaiwan (Blog series, 5 parts, 2018)

  • In this five-part blog series, Atlee describes in detail Taiwan’s citizen engagement platform vTaiwan and his takeaways after several months of research.
  • In order to cover what he deems “an inspiring beginning of a potentially profound evolutionary shift in all aspects of our collective governance,” Atlee divides his findings into the following sections:
    • The first post includes a quick introduction and overview of the platform.
    • The second delves deeper into its origins, process, and mechanics.
    • The third describes two real actions completed by vTaiwan and its associated g0v community.
    • The fourth provides a long list of useful sources discovered by Atlee.
    • The fifth and final post offers a high-level examination of vTaiwan and makes comments to provide lessons for other governments.

Capone, Gabriella and Beth Simone Noveck – “CrowdLaw”: Online Public Participation in Lawmaking, (Report, 71 pages, 2017)

  • Capone and Noveck provide recommendations for the thoughtful design of crowdlaw initiatives, a model legislative framework for institutionalizing legislative participation, and a summary of 25 citizen engagement case studies from around the world — all in an effort to acknowledge and promote best crowdlaw practices. The report, written to inform the public engagement strategy of the Autonomous Community of Madrid, can apply to crowdlaw initiatives across different contexts and jurisdictions.
  • CrowdLaw advocates for engagement opportunities that go beyond citizens suggesting ideas, and inviting integration of participation throughout the legislative life-cycle — from agenda-setting to evaluation of implemented legislation. Additionally, Capone and Noveck highlight the importance of engaging with the recipient public institutions to ensure that participatory actions are useful and desired. Finally, they lay out a research and experimentation agenda for crowdlaw, noting that the increased data capture and sharing, as well as the creation of empirical standards for evaluating initiatives, are integral to the progress and promise of crowdlaw.
  • The 25 case studies are organized by a six-part taxonomy of: (1) the participatory task requested, (2) the methods employed by the process, (3) the stages of the legislative process, (4) the platforms used, from mobile to in-person meetings, (5) the institutionalization or degree of legal formalization of the initiative, and (6) the mechanisms and metrics for ongoing evaluation of the initiative

Faria, Cristiano Ferri Soares de – The open parliament in the age of the internet: can the people now collaborate with legislatures in lawmaking? (Book, 352 pages, 2013)

  • Faria explores the concept of participatory parliaments, and how participatory and deliberative democracy can complement existing systems of representative democracy. Currently the first and only full-length book surveying citizen engagement in lawmaking.
  • As the World Bank’s Tiago Peixoto writes: “This is a text that brings the reader into contact with the main theories and arguments relating to issues of transparency, participation, actors’ strategies, and processes of institutional and technological innovation. […] Cristiano Faria captures the state of the art in electronic democracy experiences in the legislative at the beginning of the 21st century.”
  • Chapters 4 and 5, deep dive into two case studies: the Chilean Senate’s Virtual Senator project, and the Brazilian House of Representatives e-Democracy project.

Johns, Melissa, and Valentina Saltane (World Bank Global Indicators Group) – Citizen Engagement in Rulemaking: Evidence on Regulatory Practices in 185 Countries (Report, 45 pages, 2016)

  • This report “presents a new database of indicators measuring the extent to which rulemaking processes are transparent and participatory across 185 countries. […] [It] presents a nses ew global data set on citizen engagement in rulemaking and provides detailed descriptive statistics for the indicators. The paper then provides preliminary analysis on how the level of citizen engagement correlates with other social and economic outcomes. To support this analysis, we developed a composite citizen engagement in rulemaking score around the publication of proposed regulations, consultation on their content and the use of regulatory impact assessments.”
  • The authors outline the global landscape of regulatory processes and the extent to which citizens are kept privy to regulatory happenings and/or able to participate in them.
  • Findings include that: “30 of the sampled economies regulators voluntarily publish proposed regulations despite having no formal requirement to do so” and that, “In 98 of the 185 countries surveyed for this paper, ministries and regulatory agencies do not conduct impact assessments of proposed regulations.” Also: “High-income countries tend to perform well on the citizen engagement in rulemaking score.”

Noveck, Beth Simone – The Electronic Revolution in Rulemaking (Journal article, 90 pages, 2004)

  • Noveck addresses the need for the design of effective practices, beyond the legal procedure that enables participation, in order to fully institutionalize the right to participate in e-rulemaking processes. At the time of writing, e-rulemaking practices failed to “do democracy,” which requires building a community of practice and taking advantage of enabling technology. The work, which focuses on public participation in informal rulemaking processes, explores “how the use of technology in rulemaking can promote more collaborative, less hierarchical, and more sustained forms of participation — in effect, myriad policy juries — where groups deliberate together.”
  • Noveck looks to reorient on the improvement of participatory practices that exploit new technologies: a design-centered approach as opposed a critique the shortcomings of participation. Technology can be a critical tool in promoting meaningful, deliberative engagement among citizens and government. With this, participation is to be not a procedural right, but a set of technologically-enabled practices enabled by government.

Peña-López, Ismael – decidim.barcelona, Spain. Voice or chatter? Case studies (Report, 54 pages, 2017)

  • Peña-López analyzes the origins and impact of the opensource decidim.barcelona platform, a component of the city’s broader movement towards participatory democracy. The case is divided into “the institutionalization of the ethos of the 15M Spanish Indignados movement, the context building up to the decidim.barcelona initiative,” and then reviews “its design and philosophy […] in greater detail. […] In the final section, the results of the project are analyzed and the shifts of the initiative in meaning, norms and power, both from the government and the citizen end are discussed.”
  • A main finding includes that “decidim.barcelona has increased the amount of information in the hands of the citizens, and gathered more citizens around key issues. There has been an increase in participation, with many citizen created proposals being widely supported, legitimated and accepted to be part of the municipality strategic plan. As pluralism has been enhanced without damaging the existing social capital, we can only think that the increase of participation has led to an improvement of democratic processes, especially in bolstering legitimacy around decision making.”

Simon, Julie, Theo Bass, Victoria Boelman, and Geoff Mulgan (Nesta) – Digital Democracy: The Tools Transforming Political Engagement (Report, 100 pages, 2017)

  • Reviews the origins, implementation, and outcomes of 13 case studies representing the best in digital democracy practices that are consistently reviewed. The report then provides six key themes that underpin a “good digital democracy process.” Particularly instructive are the interviews with actors in each of the different projects, and their accounts of what contributed to their project’s successes or failures. The Nesta team also provides insightful analysis as to what contributed to the relative success or failure of the initiatives.

Suteu, Silvia – Constitutional Conventions in the Digital Era: Lessons from Iceland and Ireland (Journal article, 26 pages, 2015)

  • This piece from the Boston College International & Comparative Law Review “assesses whether the novelty in the means used in modern constitution-making translates further into novelty at a more substantive level, namely, in the quality of the constitution-making process and legitimacy of the end product. Additionally, this Essay analyzes standards of direct democratic engagements, which adequately fit these new developments, with a focus on the cases of Iceland and Ireland.”
  • It provides four motivations for focusing on constitution-making processes:
    • legitimacy: a good process can create a model for future political interactions,
    • the correlation between participatory constitution-making and the increased availability of popular involvement mechanisms,
    • the breadth of participation is a key factor to ensuring constitutional survival, and
    • democratic renewal.
  • Suteu traces the Icelandic and Irish processes of crowdsourcing their constitutions, the former being known as the first crowdsourced constitution, and the latter being known for its civil society-led We the Citizens initiative which spurred a constitutional convention and the adoption of a citizen assembly in the process.

Bernal, Carlos – How Constitutional Crowd-drafting can enhance Legitimacy in Constitution-Making(Paper, 27 pages, 2018)

  • Bernal examines the use of online engagement for facilitating citizen participation in constitutional drafting, a process he dubs “Crowddrafting.” Highlighting examples from places such as Kenya, Iceland, and Egypt, he lays out the details the process including key players, methods, actions, and tools.
  • Bernal poses three stages where citizens can participate in constitutional crowddrafting: foundational, deliberation, and pre-ratification. Citing more examples, he concisely explains how each process works and states their expected outcomes. Although he acknowledges the challenges that it may face, Bernal concludes by proposing that “constitutional crowddrafting is a strategy for strengthening the democratic legitimacy of constitution-making processes by enabling inclusive mechanisms of popular participation of individuals and groups in deliberations, expression of preferences, and decisions related to the content of the constitution.”
  • He suggests that crowddrafting can increase autonomy, transparency, and equality, and can engage groups or individuals that are often left out of deliberative processes. While it may create potential risks, Bernal explains how to mitigate those risks and achieve the full power of enhanced legitimacy from constitutional crowddrafting.

Finnbogadóttir, Vigdís & Gylfason,Thorvaldur – The New Icelandic Constitution: How did it come about? Where is it? (Book, 2016)

  • This book, co-authored by a former President of Iceland (also the world’s first democratically directly elected female president) tells the story the crowdsourced Icelandic constitution as a powerful example of participatory democracy.
  • “In 2010 a nationally elected Constitutional Council met, and four months later a draft constitution was born. On the 20th. of October 2012, The People of Iceland voted to tell their Parliament to ratify it as its new constitution.” Four years later, the book discusses the current state of the Icelandic constitution and explores whether Parliament is respecting the will of the people.

Mitozo, Isabele & Marques, Francisco Paulo Jamil – Context Matters! Looking Beyond Platform Structure to Understand Citizen Deliberation on Brazil’s Portal e‐Democracia (Article, 21 pages, 2019)

  • This article analyzes the Portal e‐Democracia participatory platform, sponsored by the Brazilian Chamber of Deputies. Since 2009, the online initiative has provided different opportunities for legislators to engage with constituents and representatives through various methods such as surveys, forums, and collaborative wiki tools. Hence, the article examines the participatory behavior of Brazilian citizens during four particular forums hosted on Portal e-Democracia.
  • The researchers confirmed their hypothesis (i.e., that debates with diverse characteristics can develop even under the same design structures) and also drew several additional conclusions, suggesting that the issue at stake and sociopolitical context of the issue might be more important to characterizing the debate than the structure is.

Alsina, Victòria and Luis Martí, José – The Birth of the CrowdLaw Movement: Tech-Based Citizen Participation, Legitimacy and the Quality of Lawmaking

  • This paper introduces the idea of CrowdLaw followed by a deep dive into its roots, true meaning, and the inspiration behind its launch.
  • The authors first distinguish CrowdLaw from other forms of political participation, setting the movement apart from others. They then restate and explain the CrowdLaw Manifesto, a set 12 collaboratively-written principles intended to booster the design, implementation and evaluation of new tech-enabled practices of public engagement in law and policymaking. Finally, the authors conclude by emphasizing the importance of certain qualities that are inherent to the concept of CrowdLaw.

Beth Simone Noveck – Crowdlaw: Collective Intelligence and Lawmaking

  • In this essay, Noveck provides an all-encompassing and detailed description of the CrowdLaw concept. After establishing the value proposition for CrowdLaw methods, Noveck explores good practices for incorporating them into each stage of the law and policymaking process
  • Using illustrative examples of successful cases from around the world, Noveck affirms why CrowdLaw should become more widely adopted by highlighting its potential, while simultaneously suggesting how to implement CrowdLaw processes for interested institutions

Democracy Needs a Reboot for the Age of Artificial Intelligence


Katharine Dempsey at The Nation: “…A healthy modern democracy requires ordinary citizens to participate in public discussions about rapidly advancing technologies. We desperately need new policies, regulations, and safety nets for those displaced by machines. With computing power accelerating exponentially, the scale of AI’s significance is still not being fully internalized. The 2017 McKinsey Global Initiative report “A Future that Works” predicts that AI and advanced robotics could automate roughly half of all work globally by 2055, but, McKinsey notes, “this could happen up to 20 years earlier or later depending on the various factors, in addition to other wider economic conditions.”

Granted, the media are producing more articles focused on artificial intelligence, but too often these pieces veer into hysterics. Wired magazine labeled this year’s coverage “The Great Tech Panic of 2017.” We need less fear-mongering and more rational conversation. Dystopian narratives, while entertaining, can also be disorienting. Skynet from the Terminatormovies is not imminent. But that doesn’t mean there aren’t hazards ahead….

Increasingly, to thoughtfully discuss ethics, politics, or business, the general population needs to pay attention to AI. In 1989, Ursula Franklin, the distinguished German-Canadian experimental physicist, delivered a series of lectures titled “The Real World of Technology.” Franklin opened her lectures with an important observation: “The viability of technology, like democracy, depends in the end on the practice of justice and on the enforcements of limits to power.”

For Franklin, technology is not a neutral set of tools; it can’t be divorced from society or values. Franklin further warned that “prescriptive technologies”—ones that isolate tasks, such as factory-style work—find their way into our social infrastructures and create modes of compliance and orthodoxy. These technologies facilitate top-down control….(More)”.

No risk, no innovation: the double-bind for the public sector


Apolitical: “The political incentives to risk public money are non-existent – it’s too easy to see the short-term political consequences of initiatives gone wrong and debate whether taxpayers’ money is going down the drain. Public money is to be spent according to rules and regulations.”

This is how Jon Simonsson, Head of Innovation, Research and Capital at Sweden’s Ministry for Enterprise and Innovation, sees the potential for public servants to take risks. You may think that someone in Simonsson’s line of work – government innovation – would assume a more entrepreneurial mindset, but he’s hardly alone….

Government incentives for risk, meanwhile, don’t really exist. If you pull off a major improvement in service delivery, you don’t get a bump in compensation or promoted faster. It can feel really scary because any time you take a risk, you know that if you fail you’ll deal with criticism from the public,” said Reed.

Reed believes that the best way for governments to champion innovation is for them to institute programs and spaces designated for experimentation. San Francisco does this with several projects designed for collaboration between startups and government employees, like Startup in Residence, through which public agencies work with entrepreneurs. The startup employees give city officials a fresh perspective on long-standing civic problems, and help them prototype and user-test solutions. “[The government] tells public servants that this is sanctioned risk, and they’ll have moral support,” said Reed.

The City of West Hollywood, in Los Angeles, takes a similar approach. It recently instituted a two-person innovation division to act as consultants for its entire staff.

“Working with an innovation lab challenges your assumptions. That journey can be confronting and quite challenging to many people”

“I think government has a responsibility to take risks – we need to cultivate a culture of innovation, and sometimes that means spending money on projects that support staff ideas,” said Kate Mayerson, the city’s Innovation Analyst. “There’s something a little magical here: leadership that supports innovation and risk-taking from the top down.”…(More)”.

Talent to Spare: The Untapped Potential for Attracting, Developing and Retaining Talent as an Intermediary in the Social Impact Sector


Report by the Global Social Entrepreneurship Network (GSEN) and the BMW Foundation Herbert Quandt: “…Both social entrepreneurs and the organisations that support them depend on finding and retaining top talent. Although the social impact sector is growing – with more and more university courses focusing on creating positive impact and an increasingly competitive job market – the sector might soon experience a flow of talented people leaving, frustrated with an unhealthy work-life balance or an underinvestment into culture and talent development. Awareness, action and advocacy are needed now….

Potential Solutions: …To design and implement an inclusive, overarching talent strategy that attracts talent with competitive non-financial compensation, an appealing employer brand and innovative job interviews; develops talent with a range of learning opportunities, transparent policies and need-based structures; and retains talent by cultivating a caring culture, creating awareness of employee well-being and providing clear exit strategies….

The investment made into the individuals that shape the social impact sector will determine the amount of change the sector creates in the future. Openness about talent challenges, peer-to-peer support around talent management and sharing of resources are necessary measures to contextualise the “popularisation of purpose” trend and build a healthy sector….(More)”.

The UN is using ethereum’s technology to fund food for thousands of refugees


Joon Ian Wong at Quartz: “The United Nations agency in charge of food aid—often billed as the largest aid organization in the world—is betting that an ethereum-based blockchain technology could be the key to delivering aid efficiently to refugees while slashing the costs of doing so.

The agency, known as the World Food Programme (WFP), is the rare example of an organization that has delivered tangible results from its blockchain experiments—unlike the big banks that have experimented with the technology for years.

The WFP says it has transferred $1.4 million in food vouchers to 10,500 Syrian refugees in Jordan since May, and it plans to expand. “We need to bring the project from the current capacity to many, many, more,” says Houman Haddad, the WFP executive leading the project. “By that I mean 1 million transactions per day.”

Haddad, in Mexico to speak at the Ethereum Foundation’s annual developer conference, hopes to expand the UN project, called Building Blocks, from providing payment vouchers for one camp to providing vouchers for four camps, covering 100,000 people, by next January. He hopes to attract developers and partners to the UN project from his conference appearance, organized by the foundation, which acts as a steward for the technical development of the ethereum protocol….

The problem of internal bureaucratic warfare, of course, isn’t limited to the UN. Paul Currion, who co-founded Disberse, another blockchain-based aid delivery platform, lauds the speediness of the WFP effort. “It’s fantastic for proving this can work in the field,” he says. But “we’ve found that the hard work is integrating blockchain technology into existing organizational processes—we can’t just hand people a ticket and expect them to get on the high-speed blockchain train; we also need to drive with them to the station,” he says….(More)”.

 

Spotting the Patterns: 2017 Trends in Design Thinking


Andy Hagerman at Stanford Social Innovation Review: “Design thinking: It started as an academic theory in the 60’s, a notion of starting to look at broader types of challenges with the intention and creativity that designers use to tackle their work. It gained widespread traction as a product design process, has been integrated into culture change initiatives of some of the world’s most important organizations and governments, and has been taught in schools kindergarten to grad school. It’s been celebrated, criticized, merged with other methodologies, and modified for nearly every conceivable niche.

Regardless of what side of those perspectives you fall on, it’s undeniable that design thinking is continuing to grow and evolve. Looking across the social innovation landscape today, we see a few patterns that, taken together, suggest that social innovators continue to see great promise in design thinking. They are working to find ways to make it yield real performance gains for their organizations and clients.

From design thinking to design doing

Creative leaders have moved beyond increasing people’s awareness of design thinking to actively seeking concrete opportunities for using it. One of the principal drivers of this shift has been the need to demonstrate value and return on investment from design-thinking initiatives—something people have talked about for years. (Ever heard the question, “Is design thinking just the next fad?”) Social sector organizations, in particular, stand to benefit from the shift from design thinking to design doing. Timelines for getting things built in the social sector are often slow, due to legitimate constraints of responsibly doing impact work, as well as to legacy practices and politics. As long as organizations use design thinking responsibly and acknowledge the broader systems in which new ideas live, some of the emerging models can help them move projects along more quickly and gain greater stakeholder participation….

Building cultures around design thinking

As design thinking has proliferated, many organizational leaders have moved from replicating the design thinking programs of academic institutions like the Stanford d.School or foundational agencies like IDEO to adapting the methodology to their own goals, external environments, and organizational cultures.

One organization that has particularly inspired us is Beespace, a New York City-based social-impact foundation. Beespace has designed a two-year program that helps new organizations not only get off the ground, but also create the conditions for breakthrough innovation. To create this program, which combines deep thinking, impact assessment, and rapid prototyping, Beespace’s leadership asked itself what tools it would need, and came up with a mix that included not just design thinking, but also disciplines of behavioral science and systems thinking, and tools stemming from emotional intelligence and theory of change….

Empowering the few to shift the many

We have seen a lot of interest this year in “train the trainer” programs, particularly from organizations realizing the value of developing their internal capabilities to reduce reliance on outside consultants. Such development often entails focusing on the few people in the organization who are highly capable of instigating major change, as opposed to spreading awareness among the many. It takes time and resources, but the payoff is well worth it from both cultural and operational perspectives….(More)”.

Hacking the Holocaust: Remembering the data pirates, forgers, and social engineers who saved thousands.


Blog by Ava Ex Machina: “…Within the tech industry in particular, we work every day to build systems that ingest more and more of our personal information that while it might be used to sell us products, can also increasingly be used to index and endanger our most vulnerable communities. Software engineers are often unaware of how the systems they build and maintain can either help us live better lives, or be used to commit repeats of history’s most horrifying atrocities. But as Holocaust history also shows us, engineers and hackers can use their skills to take direct action too.

During that same Nazi-punching era of WWII, ordinary people used their abilities and access to proprietary systems, data, and information security knowledge to refuse to be complacent, and instead sabotage the Axis to save lives. It’s my hope that sharing some stories of those who “hacked” the systems that were meant to execute the atrocities of the Holocaust will help us remember that there are always more ways to resist.

René Carmille — was a punch card computer expert and comptroller general of the French Army, who later would head up the Demographics Department of the French National Statistics Service. As quickly as IBM worked with the Nazis to enable them to use their punch card computer systems to update census data to find and round up Jewish citizens, Rene and his team of double-agents worked just as fast to manipulate their data to undermine their efforts.

The IEEE newspaper, The Institute, describes Carmille as being an early ethical hacker: “Over the course of two years, Carmille and his group purposely delayed the process by mishandling the punch cards. He also hacked his own machines, reprogramming them so that they’d never punch information from Column 11 [which indicated religion] onto any census card.” His work to identify and build in this exploit saved thousands of Jews from being rounded up and deported to death camps….(More)”.