Due Diligence? We need an app for that

Curated on Posted on by Stefaan Verhulst

Ken Banks at kiwanja.net: “The ubiquity of mobile phones, the reach of the Internet, the shear number of problems facing the planet, competitions and challenges galore, pots of money and strong media interest in tech-for-good projects has today created the perfect storm. Not a day goes by without the release of an app hoping to solve something, and the fact so many people are building so many apps to fix so many problems can only be a good thing. Right?

The only problem is this. It’s become impossible to tell good from bad, even real from fake. It’s something of a Wild West out there. So it was no surprise to see this happening recently. Quoting The Guardian:

An app which purported to offer aid to refugees lost in the Mediterranean has been pulled from Apple’s App Store after it was revealed as a fake. The I Sea app, which also won a Bronze medal at the Cannes Lions conference on Monday night, presented itself as a tool to help report refugees lost at sea, using real-time satellite footage to identify boats in trouble and highlighting their location to the Malta-based Migrant Offshore Aid Station (Moas), which would provide help.

In fact, the app did nothing of the sort. Rather than presenting real-time satellite footage – a difficult and expensive task – it instead simply shows a portion of a static, unchanging image. And while it claims to show the weather in the southern Mediterranean, that too isn’t that accurate: it’s for Western Libya.

The worry isn’t only that someone would decide to build a fake app which ‘tackles’ such an emotive subject, but the fact that this particular app won an award and received favourable press. Wired, Mashable, the Evening Standard and Reuters all spoke positively about it. Did no-one check that it did what it said it did?

This whole episode reminds me of something Joel Selanikio wrote in his contributing chapter to two books I’ve recently edited and published. In his chapters, which touch on his work on the Magpi data collection tool in addition to some of the challenges facing the tech-for-development community, Joel wrote:

In going over our user activity logs for the online Magpi app, I quickly realised that no-one from any of our funding organisations was listed. Apparently no-one who was paying us had ever seen our working software! This didn’t seem to make sense. Who would pay for software without ever looking at it? And if our funders hadn’t seen the software, what information were they using when they decided whether to fund us each year?

…The shear number of apps available that claim to solve all manner of problems may seem encouraging on the surface – 1,500 (and counting) to help refugees might be a case in point – but how many are useful? How many are being used? How many solve a problem? And how many are real?

Due diligence? Maybe it’s time we had an app for that…(More)”

Blurring the Boundaries Through Digital Innovation

Curated on Posted on by Stefaan Verhulst

Book edited by D’Ascenzo, F., Magni, M., Lazazzara, A., Za, S: “This book examines the impact of digital innovation on organizations. It reveals how the digital revolution is redefining traditional levels of analysis while at the same time blurring the internal and external boundaries of the organizational environment. It presents a collection of research papers that examine the interaction between Information and Communication Technology (ICT) and behavior from a threefold perspective:

First, they analyze individual behavior in terms of specific organizational practices like learning, collaboration and knowledge transfer, as well as the use of ICT within the organization.

Second, they explore the dynamics at work on the border between the internal and the external environments by analyzing the organizational impact of ICT usage outside the company, as can be seen in employer branding, consumer behavior and organizational image.

Third, they investigate how ICT is being adopted to help face societal challenges outside the company like waste and pollution, smart cities, and e-government….(More)”

Better research through video games

Curated on Posted on by Stefaan Verhulst

Simon Parkin at the New Yorker:”… it occurred to Szantner and Revaz that the tremendous amount of time and energy that people put into games could be co-opted in the name of human progress. That year, they founded Massively Multiplayer Online Science, a company that pairs game makers with scientists.

This past March, the first fruits of their conversation in Geneva appeared in EVE Online, a complex science-fiction game set in a galaxy composed of tens of thousands of stars and planets, and inhabited by half a million or so people from across the Internet, who explore and do battle daily. EVE was launched in 2003 by C.C.P., a studio based in Reykjavík, but players have only recently begun to contribute to scientific research. Their task is to assist with the Human Protein Atlas (H.P.A.), a Swedish-run effort to catalogue proteins and the genes that encode them, in both normal tissue and cancerous tumors. “Humans are, by evolution, very good at quickly recognizing patterns,” Emma Lundberg, the director of the H.P.A.’s Subcellular Atlas, a database of high-resolution images of fluorescently dyed cells, told me. “This is what we exploit in the game.”

The work, dubbed Project Discovery, fits snugly into EVE Online’s universe. At any point, players can take a break from their dogfighting, trading, and political machinations to play a simple game within the game, finding commonalities and differences between some thirteen million microscope images. In each one, the cell’s innards have been color-coded—blue for the nucleus (the cell’s brain), red for microtubules (the cell’s scaffolding), and green for anywhere that a protein has been detected. After completing a tutorial, players tag the image using a list of twenty-nine options, including “nucleus,” “cytoplasm,” and “mitochondria.” When enough players reach a consensus on a single image, it is marked as “solved” and handed off to the scientists at the H.P.A. “In terms of the pattern recognition and classification, it resembles what we are doing as researchers,” Lundberg said. “But the game interface is, of course, much cooler than our laboratory information-management system. I would love to work in-game only.”

Rather than presenting the project as a worthy extracurricular activity, EVE Online’s designers have cast it as an extension of the game’s broader fiction. Players work for the Sisters of EVE, a religious humanitarian-aid organization, which rewards their efforts with virtual currency. This can be used to purchase items in the game, including a unique set of armor designed by one of the C.C.P.’s artists, Andrei Cristea. (The armor is available only to players who participate in Project Discovery, and therefore, like a rare Coco Chanel frock, is desirable as much for its scarcity as for its design.) Insuring that the mini-game be thought of as more than a short-term novelty or diversion was an issue that Linzi Campbell, Project Discovery’s lead designer, considered carefully. “The hardest challenge has been turning the image-analysis process into a game that is strong enough to motivate the player to continue playing,” Campbell told me. “The fun comes from the feeling of mastery.”

Evidently, her efforts were successful. On the game’s first day of release, there were four hundred thousand submissions from players. According to C.C.P., some people have been so caught up in the task that they have played for fifteen hours without interruption. “EVE players turned out to be a perfect crowd for this type of citizen science,” Lundberg said. She anticipates that the first phase of the project will be completed this summer. If the work meets this target, players will be presented with more advanced images and tasks, such as the classification of protein patterns in complex tumor-tissue samples. Eventually, their efforts could aid in the development of new cancer drugs….(More)”

The Behavioral Economics Guide 2016

Curated on Posted on by Stefaan Verhulst

Guide edited by Alain Samson: “Since the publication of last year’s edition of the Behavioral Economics (BE) Guide, behavioral science has continued to exert its influence in various domains of scholarship and practical applications. The Guide’s host, behavioraleconomics.com, has grown to become a popular online hub for behavioral science ideas and resources. Our domain’s new blog publishes articles from academics and practitioners alike, reflecting the wide range of areas in which BE ideas are generated and used. …

Past editions of the BE Guide focused on BE theory (2014) and behavioral science practice (2015). The aim of this year’s issue is to provide different perspectives on the field and novel applications. This editorial1 offers a selection of recent (often critical) thinking around behavioral economics research and applications. It is followed by Q&As with Richard Thaler and Varun Gauri. The subsequent section provides a range of absorbing contributions from authors who work in applied behavioral science. The final section includes a further expanded encyclopedia of BE (and related) concepts, a new listing of behavioral science events, more graduate programs, and a larger selection of journals, reflecting the growth of the field and our continued efforts to compile relevant information….(More)”

Nudging for Success

Curated on Posted on by Stefaan Verhulst

Press Release: “A groundbreaking report published today by ideas42 reveals several innovations that college administrators and policymakers can leverage to significantly improve college graduation rates at a time where completion is more out of reach than ever for millions of students.

The student path through college to graduation day is strewn with subtle, often invisible barriers that, over time, hinder students’ progress and cause some of them to drop out entirely. In Nudging for Success: Using Behavioral Science to Improve the Postsecondary Student Journey, ideas42 focuses on simple, low-cost ways to combat these unintentional obstacles and support student persistence and success at every stage in the college experience, from pre-admission to post-graduation. Teams worked with students, faculty and administrators at colleges around the country.

Even for students whose tuition is covered by financial aid, whose academic preparation is exemplary, and who are able to commit themselves full-time to their education, the subtle logistical and psychological sticking points can have a huge impact on their ability to persist and fully reap the benefits of a higher education.

Less than 60% of full-time students graduate from four-year colleges within six years, and less than 30% graduate from community colleges within three years. There are a myriad of factors often cited as deterrents to finishing school, such as the cost of tuition or the need to juggle family and work obligations, but behavioral science and the results of this report demonstrate that lesser-known dynamics like self-perception are also at play.

From increasing financial aid filing to fostering positive friend groups and a sense of belonging on campus, the 16 behavioral solutions outlined in Nudging for Success represent the potential for significant impact on the student experience and persistence. At Arizona State University, sending behaviorally-designed email reminders to students and parents about the Free Application for Federal Student Aid (FAFSA) priority deadline increased submissions by 72% and led to an increase in grant awards. Freshman retention among low-income, first generation, under-represented or other students most at risk of dropping out increased by 10% at San Francisco State University with the use of a testimonial video, self-affirming exercises, and monthly messaging aimed at first-time students.

“This evidence demonstrates how behavioral science can be the key to uplifting millions of Americans through education,” said Alissa Fishbane, Managing Director at ideas42. “By approaching the completion crisis from the whole experience of students themselves, administrators and policymakers have the opportunity to reduce the number of students who start, but do not finish, college—students who take on the financial burden of tuition but miss out on the substantial benefits of earning a degree.”

The results of this work drive home the importance of examining the college experience from the student perspective and through the lens of human behavior. College administrators and policymakers can replicate these gains at institutions across the country to make it simpler for students to complete the degree they started in ways that are often easier and less expensive to implement than existing alternatives—paving the way to stronger economic futures for millions of Americans….(More)”

The Ideal Digital City

Curated on Posted on by Stefaan Verhulst

Digital Communities Special Report: “With urban areas continuing to grow at a substantial rate — from 30 percent of the world’s population in 1930 to a projected 66 percent by 2050, according to the United Nations — getting the urban experience right has become paramount. To help understand the building blocks to a successful digital city, The Digital Communities Special Report looks at five key technologies — broadband, open data, GIS, CRM and analytics — and provides a window into how they are helping city governments cope with economic, educational and societal demands.

The good news is that these essential technologies are getting cheaper, faster and better all the time. But technologies like these still cost money, need talent to run them and are dependent on the right policies if they are going to succeed. In other words, digital cities need smart thinking in order to work. Part one of this series examines the importance of broadband as a critical infrastructure and the challenges cities face in reaching universal adoption.

Part 1 | Broadband: 21st Century Infrastructure

Part 2 | Open Data & APIs: Collecting and Consuming What Cities Produce

Part 3 | GIS: An Established Technology Finds New Purpose

Part 4 | Customer Relationship Management: Diversity in Service

Part 5 | Analytics: Making Sense of City Data…(More)”

Civic Data Initiatives

Curated on Posted on by Stefaan Verhulst

Burak Arikan at Medium: “Big data is the term used to define the perpetual and massive data gathered by corporations and governments on consumers and citizens. When the subject of data is not necessarily individuals but governments and companies themselves, we can call it civic data, and when systematically generated in large amounts, civic big data. Increasingly, a new generation of initiatives are generating and organizing structured data on particular societal issues from human rights violations, to auditing government budgets, from labor crimes to climate justice.

These civic data initiatives diverge from the traditional civil society organizations in their outcomes,that they don’t just publish their research as reports, but also open it to the public as a database.Civic data initiatives are quite different in their data work than international non-governmental organizations such as UN, OECD, World Bank and other similar bodies. Such organizations track social, economical, political conditions of countries and concentrate upon producing general statistical data, whereas civic data initiatives aim to produce actionable data on issues that impact individuals directly. The change in the GDP value of a country is useless for people struggling for free transportation in their city. Incarceration rate of a country does not help the struggle of the imprisoned journalists. Corruption indicators may serve as a parameter in a country’s credit score, but does not help to resolve monopolization created with public procurement. Carbon emission statistics do not prevent the energy deals between corrupt governments that destroy the nature in their region.

Partnership / financing network of oil refinery and thermal power plants around SOCAR (The State Oil Company of Azerbaijan). Data mapping by Network of Dispossession.

Needless to say, civic data initiatives also differ from governmental institutions, which are reluctant to share any more that they are legally obligated to. Many governments in the world simply dump scanned hardcopies of documents on official websites instead of releasing machine-readable data, which prevents systematic auditing of government activities.Civic data initiatives, on the other hand, make it a priority to structure and release their data in formats that are both accessible and queryable.

Civic data initiatives also deviate from general purpose information commons such as Wikipedia. Because they consistently engage with problems, closely watch a particular societal issue, make frequent updates,even record from the field to generate and organize highly granular data about the matter….

Several civic data initiatives generate data on variety of issues at different geographies, scopes, and scales. The non-exhaustive list below have information on founders, data sources, and financial support. It is sorted according to each initiative’s founding year. Please send your suggestions to contact at graphcommons.com. See more detailed information and updates on the spreadsheet of civic data initiatives.

Open Secrets tracks data about the money flow in the US government, so it becomes more accessible for journalists, researchers, and advocates.Founded as a non-profit in 1983 by Center for Responsive Politics, gets support from variety of institutions.

PolitiFact is a fact-checking website that rates the accuracy of claims by elected officials and others who speak up in American politics. Uses on-the-record interviews as its data source. Founded in 2007 as a non-profit organization by Tampa Bay Times. Supported by Democracy Fund, Bill &Melinda Gates Foundation, John S. and James L. Knight Foundation, FordFoundation, Knight Foundation, Craigslist Charitable Fund, and the CollinsCenter for Public Policy…..

La Fabrique de La loi (The Law Factory) maps issues of local-regional socio-economic development, public investments, and ecology in France.Started in 2014, the project builds a database by tracking bills from government sources, provides a search engine as well as an API. The partners of the project are CEE Sciences Po, médialab Sciences Po, RegardsCitoyens, and Density Design.

Mapping Media Freedom identifies threats, violations and limitations faced by members of the press throughout European Union member states,candidates for entry and neighbouring countries. Initiated by Index onCensorship and European Commission in 2004, the project…(More)”

Transforming governance: how can technology help reshape democracy?

Curated on Posted on by Stefaan Verhulst

Research Briefing by Matt Leighninger: “Around the world, people are asking how we can make democracy work in new and better ways. We are frustrated by political systems in which voting is the only legitimate political act, concerned that many republics don’t have the strength or appeal to withstand authoritarian figures, and disillusioned by the inability of many countries to address the fundamental challenges of health, education and economic development.

We can no longer assume that the countries of the global North have ‘advanced’ democracies, and that the nations of the global South simply need to catch up. Citizens of these older democracies have increasingly lost faith in their political institutions; Northerners cherish their human rights and free elections, but are clearly looking for something more. Meanwhile, in the global South, new regimes based on a similar formula of rights and elections have proven fragile and difficult to sustain. And in Brazil, India and other Southern countries, participatory budgeting and other valuable democratic innovations have emerged. The stage is set for a more equitable, global conversation about what we mean by democracy.

How can we adjust our democratic formulas so that they are more sustainable, powerful, fulfilling – and, well, democratic? Some of the parts of this equation may come from the development of online tools and platforms that help people to engage with their governments, with organisations and institutions, and with each other. Often referred to collectively as ‘civic technology’ or ‘civic tech’, these tools can help us map public problems, help citizens generate solutions, gather input for government, coordinate volunteer efforts, and help neighbours remain connected. If we want to create democracies in which citizens have meaningful roles in shaping public decisions and solving public problems, we should be asking a number of questions about civic tech, including:

  • How can online tools best support new forms of democracy?
  • What are the examples of how this has happened?
  • What are some variables to consider in comparing these examples?
  • How can we learn from each other as we move forward?

This background note has been developed to help democratic innovators explore these questions and examine how their work can provide answers….(More)”

What Can Civic Tech Learn From Social Movements?

Curated on Posted on by Stefaan Verhulst

Stacy Donohue at Omidyar Network: “…In order to spur creative thinking about how the civic tech sector could be accelerated and expanded, we looked to Purpose, a public benefit corporation that works with NGOs, philanthropies, and brands on movement building strategies. We wanted to explore what we might learn from taking the work that Purpose has done mapping the progress of of 21st century social movements and applying its methodology to civic tech.

So why consider viewing civic tech using the lens of 21st century movements? Movements are engines of change in society that enable citizens to create new and better paths to engage with government and to seek recourse on issues that matter to millions of people.  At first glance, civic tech doesn’t appear to be a movement in the purest sense of the term, but on closer inspection, it does share some fundamental characteristics. Like a movement, civic tech is mission driven, is focused on making change that benefits the public, and in most cases enables better public input into decision making.

We believe that better understanding the essential components of movements, and observing the ways in which civic tech does or does not behave like one, can yield insights on how we as a civic tech community can collectively drive the sector forward….

report Engines of Change: What Civic Tech Can Learn From Social Movements….provides a lot of rich insight and detail which we invite everyone to explore.  Meanwhile, we have summarized five key findings:

  1. Grassroots activity is expanding across the US – Activity is no longer centralized around San Francisco and New York; it’s rapidly growing and spreading across the US – in fact, there was an 81% increase in the number of cities hosting civic tech MeetUps from 2013 to 2015, and 45 of 50 states had at least one MeetUp on civic tech in 2015.
  2. Talk is turning to action – We are walking the talk. One way we can see this is that growth in civic tech Twitter discussion is highly correlated with the growth in GitHub contributions to civic tech projects and related Meetup events. Between 2013-2015, over 8,500 people contributed code to GitHub civic tech projects and there were over 76,000 MeetUps for civic tech events. 
  3. There is an engaged core, but it is very small in number – As with most social movements, civic tech has a definite core of highly engaged evangelists, advocates and entrepreneurs that are driving conversations, activity, and events and this is growing. The number of Meetup groups holding multiple events a quarter grew by 136% between 2013 to 2015. And likewise there was a 60% growth in Engaged Tweeters in during this time period.  However, this level of activity is dwarfed by other movements such as climate action.
  4. Civic tech is growing but still lacking scale – There are many positive indications of growth in civic tech; for example, the combination of nonprofit and for-profit funding to the sector increased by almost 120% over the period.  But while growth compares favorably to other movements, again the scale just isn’t there.
  5. Common themes, but no shared vision or identity – Purpose examined the extent to which civic tech exhibits and articulates a shared vision or identity around which members of a movement can rally. What they found is that many fewer people are discussing the same shared set of themes. Two themes – Open Data and Government Transparency – are resonating and gaining traction across the sector and could therefore form the basis of common identity for civic tech.

While each of these insights is important in its own right and requires action to move the sector forward, the main thing that strikes us is the need for a coherent and clearly articulated vision and sense of shared identity for civic tech…

Read the full report: Engines of Change: What Civic Tech Can Learn From Social Movements

Explore the data tool here….(More)”

City of Copenhagen launches data marketplace

Curated on Posted on by Stefaan Verhulst

Sarah Wray at TMForum: “The City of Copenhagen has launched its City Data Exchange to make public and private data accessible to power innovation.

The City Data Exchange is a new service to create a ‘marketplace for data’ from public and private data providers and allow monetization. The platform has been developed by Hitachi Insight Group.

“Data is the fuel powering our digital world, but in most cities it is unused,” said Hans Lindeman, Senior Vice President, Hitachi Insight Group, EMEA. “Even where data sits in public, freely accessible databases, the cost of extracting and processing it can easily outweigh the benefits.”

The City of Copenhagen is using guidelines for a data format that is safe, secure, ensures privacy and makes data easy to use. The City Data Exchange will only accept data that has been fully anonymized by the data supplier, for example.

According to Hitachi Insight Group, “All of this spares organizations the trouble and cost of extracting and processing data from multiple sources. At the same time, proprietary data can now become a business resource that can be monetized outside an organization.”

As a way to demonstrate how data from the City Data Exchange could be used in applications, Hitachi Insight Group is developing two applications:

  • Journey Insight, which helps citizens in the region to track their transportation usage over time and understand the carbon footprint of their travel
  • Energy Insight, which allows both households and businesses to see how much energy they use.

Both are set for public launch later this year.

Another example of how data marketplaces can enable innovation is the Mind My Business mobile app, developed by Vizalytics. It brings together all the data that can affect a retailer — from real-time information on how construction or traffic issues can hurt the footfall of a business, to timely reminders about taxes to pay or new regulations to meet. The “survival app for shopkeepers” makes full use of all the relevant data sources brought together by the City Data Exchange.

The platform will offer data in different categories such as: city life, infrastructure, climate and environment, business data and economy, demographics, housing and buildings, and utilities usage. It aims to meet the needs of local government, city planners, architects, retailers, telecoms networks, utilities, and all other companies and organizations who want to understand what makes Copenhagen, its businesses and its citizens tick.

“Smart cities need smart insights, and that’s only possible if everybody has all the facts at their disposal. The City Data Exchange makes that possible; it’s the solution that will help us all to create better public spaces and — for companies in Copenhagen — to offer better services and create jobs,” said Frank Jensen, the Lord Mayor of Copenhagen.

The City Data Exchange is currently offering raw data to its customers, and later this year will add analytical tools. The cost of gathering and processing the data will be recovered through subscription and service fees, which are expected to be much lower than the cost any company or city would face in performing the work of extracting, collecting and integrating the data by themselves….(More)”