The Power of Data Analytics to Transform Government


Hugo Moreno at Forbes: It’s mind boggling to consider the amount of information governments collect on their citizens. We often just expect them to manage and analyze it in a way that will benefit the general public and facilitate government transparency. However, it can be difficult to organize, manage and extract insights from these large, diverse data sets. According to “Analytics Paves the Way for Better Government,” a Forbes Insights case study sponsored by SAP, government leaders have called for investment in Big Data analytics capabilities to modernize government services and aid their economies. State and federal governments have begun to recognize the benefits of applying analytics. In fact, McKinsey & Co. estimates that by digitizing information, disseminating public data sets and applying analytics to improve decision making, governments around the world can act as catalysts for more than $3 trillion in economic value.
Governor Mike Pence of Indiana understands the importance of data and is keeping it at the center of his long-term vision for improving the management and effectiveness of government programs and making Indiana a leader in data-driven decision making. A year after taking office, he ordered state agencies to collaborate and share data to improve services. Data sharing is not a common practice in states, but the governor recognized that sharing data will lead to a successful enterprise.
Insights from analytics will help Indiana pursue six public policy goals: Increase private sector employment; attract new investment to the state; improve the quality of the state’s workforce; improve the health, safety and well-being of families; increase high school graduation rates; and improve the math and reading skills of elementary students….”

Dubai detectives to get Google Glass to fight crime


Reuters: “Dubai police plan to issue detectives with Google Glass hands-free eyewear to help them fight crime using facial recognition technology, a police spokesman in the wealthy Gulf Arab emirate said.
The wearable device consists of a tiny computer screen mounted in the corner of an eyeglass frame and is capable of taking photos, recording video and playing sound.The spokesman confirmed a report in Dubai’s 7 Days newspaper that software developed by Dubai police would enable a connection between the wearer and a database of wanted people. Once the device “recognized” a suspect based on a face print, it would alert the officer wearing the gadget.
The gadget would be used in a first phase to combat traffic violations and track vehicles suspected of involvement in motoring offences. A second phase would see the technology rolled out to detectives, the spokesman said.
The U.S. Internet company said in a blogpost in May that anyone in the United States could buy the gadget for $1,500.
Dubai’s decision appears in line with the authorities’ determination to spare no expense in equipping the police…”

UN Data Revolution Group


Website: “UN Secretary-General Ban Ki-moon has asked an Independent Expert Advisory Group to make concrete recommendations on bringing about a data revolution in sustainable development. Here you can find out more about the work of the group, and feed into the process by adding your comments to this site or sending a private consultation submission

Consultation Areas

Big Talk about Big Data: Discourses of ‘Evidence’ and Data in British Civil Society


From the Digital Economy “Communities and Culture” Network: “The term ‘Big Data’ carries a great deal of currency in business and academic spheres. Data and their subsequent analysis are obviously not new. ‘Bigness’ in this context often refers to three characteristics that differentiate it from so-called ‘small’ data: volume, variety, and velocity. These three attributes of ‘bigness’, promising to open novel, macro-level perspectives on complex issues (Boyd and Crawford 2011), led enthusiasts like Chris Anderson to claim that ‘with enough data, the numbers speak for themselves”. But is this actually the case? Critical voices like Manovich (2011) argue that data never exist in ‘raw’ forms but are rather influenced by humans who—whether intentionally or not—select and construct them in certain ways.
These debates about data are relevant to wider discussions about digital change in society because they point to a more general concern about the potential of all sizes of data to selectively reveal dimensions of social phenomena on which decisions or policies are based. Crucially, if data generation and analysis is not entirely neutral but rather carries assumptions about what is ‘worthwhile’ or ‘acceptable’ to measure in the first place, then it raises critical questions of whether preferences for certain types of research—particularly work conducted under the auspices of a Big Data ‘brand’—reflect coherent sets of values and worldviews. What assumptions underpin preferences for ‘evidence-based’ research based on data? What qualities does such a phrase signify or confer to research? Which ‘sizes’ of data qualify as ‘evidence’ in the first place, or, to play on Anderson’s words, what kinds of data are allowed to speak for themselves in the realms of policy, media, and advocacy?
Hosted at the ESRC Centre on Migration, Policy, and Society (COMPAS) and The Migration Observatory at the University of Oxford, this project critically interrogates the values that inform demands by civil society organisations for research that is ‘data-driven’ or ‘evidence-based’. Specifically, it aims to document the extent to which perceived advantages of data ‘bigness’ (volume, variety, and velocity) influence these demands.
Read the report.

Announcing New U.S. Open Government Commitments on the Third Anniversary of the Open Government Partnership


US White House Fact Sheet: “Three years ago, President Obama joined with the leaders of seven other nations to launch the Open Government Partnership (OGP), an international partnership between governments and civil society to promote transparency, fight corruption, energize civic engagement, and leverage new technologies to open up governments worldwide.  The United States and other founding countries pledged to transform the way that governments serve their citizens in the 21st century.  Today, as heads of state of OGP participating countries gather at the UN General Assembly, this partnership has grown from 8 to 65 nations and hundreds of civil society organizations around the world. These countries are embracing the challenge by taking steps in partnership with civil society to increase the ability of citizens to engage their governments, access government data to fuel entrepreneurship and innovation, and promote accountability….
The United States is committed to continuing to lead by example in OGP.  Since assuming office, President Obama has prioritized making government more open and accountable and has taken substantial steps to increase citizen participation, collaboration with civil society, and transparency in government.  The United States will remain a global leader of international efforts to promote transparency, stem corruption and hold to account those who exploit the public’s trust for private gain.  Yesterday, President Obama announced several steps the United States is taking to deepen our support for civil society globally.
Today, to mark the third anniversary of OGP, President Obama is announcing four new and expanded open government initiatives that will advance our efforts through the end of 2015.
1.      Promote Open Education to Increase Awareness and Engagement
Open education is the open sharing of digital learning materials, tools, and practices that ensures free access to and legal adoption of learning resources.  The United States is committed to open education and will:

  • Raise open education awareness and identify new partnerships. The U.S. Department of State, the U.S. Department of Education, and the Office of Science and Technology Policy will jointly host a workshop on challenges and opportunities in open education internationally with stakeholders from academia, industry, and government.
  • Pilot new models for using open educational resources to support learning.  The State Department will conduct three pilots overseas by December 2015 that use open educational resources to support learning in formal and informal learning contexts. The pilots’ results, including best practices, will be made publicly available for interested educators.
  • Launch an online skills academy. The Department of Labor (DOL), with cooperation from the Department of Education, will award $25 million through competitive grants to launch an online skills academy in 2015 that will offer open online courses of study, using technology to create high-quality, free, or low-cost pathways to degrees, certificates, and other employer-recognized credentials.

2.      Deliver Government Services More Effectively Through Information Technology
The Administration is committed to serving the American people more effectively and efficiently through smarter IT delivery. The newly launched U.S. Digital Service will work to remove barriers to digital service delivery and remake the experience that people and businesses have with their government. To improve delivery of Federal services, information, and benefits, the Administration will:

  • Expand digital service delivery expertise in government. Throughout 2015, the Administration will continue recruiting top digital talent from the private and public sectors to expand services across the government. These individuals —who have expertise in technology, procurement, human resources, and financing —will serve as digital professionals in a number of capacities in the Federal government, including the new U.S. Digital Service and 18F digital delivery team within the U.S. General Services Administration, as well as within Federal agencies. These teams will take best practices from the public and private sectors and scale them across agencies with a focus on the customer experience.
  • Build digital services in the open. The Administration will expand its efforts to build digital services in the open. This includes using open and transparent processes intended to better understand user needs, testing pilot digital projects, and designing and developing digital services at scale. In addition, building on the recently published Digital Services Playbook, the Administration will continue to openly publish best practices on collaborative websites that enable the public to suggest improvements.
  • Adopt an open source software policy. Using and contributing back to open source software can fuel innovation, lower costs, and benefit the public. No later than December 31, 2015, the Administration will work through the Federal agencies to develop an open source software policy that, together with the Digital Services Playbook, will support improved access to custom software code developed for the Federal government.

3.      Increase Transparency in Spending
The Administration has made an increasing amount of Federal spending data publicly available and searchable, allowing nationwide stakeholders to perform analysis of Federal spending. The Administration will build on these efforts by committing to:

  • Improve USAspending.gov. In 2015, the Administration will launch a refreshed USAspending.gov website that will improve the site’s design and user experience, including better enabling users to explore the data using interactive maps and improving the search functionality and application programming interface.
  • Improve accessibility and reusability of Federal financial data.  In 2015, as part of implementation of the DATA Act,[2] the Administration will work to improve the accessibility and reusability of Federal financial data by issuing data element definition standards and standards for exchanging financial data. The Administration, through the Office of Management and Budget, will leverage industry data exchange standards to the extent practicable to maximize the sharing and utilization of Federal financial data.
  • Explore options for visualization and publication of additional Federal financial data.  The Administration, through the Treasury Department, will use small-scale pilots to help explore options for visualizing and publishing Federal financial data from across the government as required by the DATA Act.
  • Continue to engage stakeholders. The Administration will continue to engage with a broad group of stakeholders to seek input on Federal financial transparency initiatives including DATA Act implementation, by hosting town hall meetings, conducting interactive workshops, and seeking input via open innovation collaboration tools.

4.      Use Big Data to Support Greater Openness and Accountability
President Obama has recognized the growing importance of “big data” technologies for our economy and the advancement of public good in areas such as education, energy conservation, and healthcare. The Administration is taking action to ensure responsible uses of big data to promote greater openness and accountability across a range of areas and sectors. As part of the work it is doing in this area, the Administration has committed to:

  • Enhance sharing of best practices on data privacy for state and local law enforcement.  Federal agencies with expertise in law enforcement, privacy, and data practices will seek to enhance collaboration and information sharing about privacy best practices among state and local law enforcement agencies receiving Federal grants.
  • Ensure privacy protection for big data analyses in health. Big data introduces new opportunities to advance medicine and science, improve health care, and support better public health. To ensure that individual privacy is protected while capitalizing on new technologies and data, the Administration, led by the Department of Health and Human Services, will: (1) consult with stakeholders to assess how Federal laws and regulations can best accommodate big data analyses that promise to advance medical science and reduce health care costs; and (2) develop recommendations for ways to promote and facilitate research through access to data while safeguarding patient privacy and autonomy.
  • Expand technical expertise in government to stop discrimination. U.S. Government departments and agencies will work to expand their technical expertise to identify outcomes facilitated by big data analytics that may have a discriminatory impact on protected classes. …”

Smart Inclusive Cities: How New Apps, Big Data, and Collaborative Technologies Are Transforming Immigrant Integration


New report by Meghan Benton for the Migration Policy Institute: “The spread of smartphones—cellphones with high-speed Internet access and geolocation technology—is transforming urban life. While many smartphone apps are largely about convenience, policymakers are beginning to explore their potential to address social challenges from disaster response to public health. And cities, in North America and Europe alike, are in the vanguard in exploring creative uses for these apps, including how to improve engagement.
For disadvantaged and diverse populations, accessing city services through a smartphone can help overcome language or literacy barriers and thus increase interactions with city officials. For those with language needs, smartphones allow language training to be accessed anywhere and at any time. More broadly, cities have begun mining the rich datasets that smartphones collect, to help attune services to the needs of their whole population. A new crop of social and civic apps offer new tools to penetrate hard-to-reach populations, including newly arrived and transient groups.
While these digital developments offer promising opportunities for immigrant integration efforts, smartphone apps’ potential to address social problems should not be overstated. In spite of potential shortcomings, since immigrant integration requires a multipronged policy response, any additional tools—especially inexpensive ones—should be examined.
This report explores the kinds of opportunities smartphones and apps are creating for the immigrant integration field. It provides a first look at the opportunities and tradeoffs that smartphones and emerging technologies offer for immigrant integration, and how they might deepen—or weaken—city residents’ sense of belonging…” (Download Report)

Journey tracking app will use cyclist data to make cities safer for bikes


Springwise: “Most cities were never designed to cater for the huge numbers of bikes seen on their roads every day, and as the number of cyclists grows, so do the fatality statistics thanks to limited investment in safe cycle paths. While Berlin already crowdsources bikers’ favorite cycle routes and maps them through the Dynamic Connections platform, a new app called WeCycle lets cyclists track their journeys, pooling their data to create heat maps for city planners.
Created by the UK’s TravelAI transport startup, WeCycle taps into the current consumer trend for quantifying every aspect of life, including journey times. By downloading the free iOS app, London cyclists can seamlessly create stats each time they get on their bike. They app runs in the background and uses the device’s accelerometer to smartly distinguish walking or running from cycling. They can then see how far they’ve traveled, how fast they cycle and every route they’ve taken. Additionally, the app also tracks bus and car travel.
Anyone that downloads the app agrees that their data can be anonymously sent to TravelAI, creating an accurate and real-time information resource. It aims to create tools such as heat maps and behavior monitoring for cities and local authorities to learn more about how citizens are using roads to better inform their transport policies.
WeCycle follows in the footsteps of similar apps such as Germany’s Radwende and the Toronto Cycling App — both released this year — in taking a popular trend and turning into data that could help make cities a safer place to cycle….Website: www.travelai.info

The Stasi, casinos and the Big Data rush


Book Review by Hannah Kuchler of “What Stays in Vegas” (by Adam Tanner) in the Financial Times: “Books with sexy titles and decidedly unsexy topics – like, say, data – have a tendency to disappoint. But What Stays in Vegas is an engrossing, story-packed takedown of the data industry.

It begins, far from America’s gambling capital, in communist East Germany. The author, Adam Tanner, now a fellow at Harvard’s Institute for Quantitative Social Science, was in the late 1980s a travel writer taking notes on Dresden. What he did not realise was that the Stasi was busy taking notes on him – 50 pages in all – which he found when the files were opened after reunification. The secret police knew where he had stopped to consult a map, to whom he asked questions and when he looked in on a hotel.
Today, Tanner explains: “Thanks to meticulous data gathering from both public documents and commercial records, companies . . . know far more about typical consumers than the feared East German secret police recorded about me.”
Shining a light on how businesses outside the tech sector have become data addicts, Tanner focuses on Las Vegas casinos, which spotted the value in data decades ago. He was given access to Caesar’s Entertainment, one of the world’s largest casino operators. When chief executive Gary Loveman joined in the late 1990s, the former Harvard Business School professor bet the company’s future on harvesting personal data from its loyalty scheme. Rather than wooing the “whales” who spent the most, the company would use the data to decide which freebies were worth giving away to lure in mid-spenders who came back often – a strategy credited with helping the business grow.
The real revelations come when Tanner examines the data brokers’ “Cheez Whiz”. Like the maker of a popular processed dairy spread, he argues, data brokers blend ingredients from a range of sources, such as public records, marketing lists and commercial records, to create a detailed picture of your identity – and you will never quite be able to pin down the origin of any component…
The Big Data rush has gone into overdrive since the global economic crisis as marketers from different industries have sought new methods to grab the limited consumer spending available. Tanner argues that while users have in theory given permission for much of this information to be made public in bits and pieces, increasingly industrial-scale aggregation often feels like an invasion of privacy.
Privacy policies are so long and obtuse (one study Tanner quotes found that it would take a person more than a month, working full-time, to read all the privacy statements they come across in a year), people are unwittingly littering their data all over the internet. Anyway, marketers can intuit what we are like from the people we are connected to online. And as the data brokers’ lists are usually private, there is no way to check the compilers have got their facts right…”

Citizen Science: The Law and Ethics of Public Access to Medical Big Data


New Paper by Sharona Hoffman: Patient-related medical information is becoming increasingly available on the Internet, spurred by government open data policies and private sector data sharing initiatives. Websites such as HealthData.gov, GenBank, and PatientsLikeMe allow members of the public to access a wealth of health information. As the medical information terrain quickly changes, the legal system must not lag behind. This Article provides a base on which to build a coherent data policy. It canvasses emergent data troves and wrestles with their legal and ethical ramifications.
Publicly accessible medical data have the potential to yield numerous benefits, including scientific discoveries, cost savings, the development of patient support tools, healthcare quality improvement, greater government transparency, public education, and positive changes in healthcare policy. At the same time, the availability of electronic personal health information that can be mined by any Internet user raises concerns related to privacy, discrimination, erroneous research findings, and litigation. This Article analyzes the benefits and risks of health data sharing and proposes balanced legislative, regulatory, and policy modifications to guide data disclosure and use.”