How to use data for good — 5 priorities and a roadmap


Stefaan Verhulst at apolitical: “…While the overarching message emerging from these case studies was promising, several barriers were identified that if not addressed systematically could undermine the potential of data science to address critical public needs and limit the opportunity to scale the practice more broadly.

Below we summarise the five priorities that emerged through the workshop for the field moving forward.

1. Become People-Centric

Much of the data currently used for drawing insights involve or are generated by people.

These insights have the potential to impact people’s lives in many positive and negative ways. Yet, the people and the communities represented in this data are largely absent when practitioners design and develop data for social good initiatives.

To ensure data is a force for positive social transformation (i.e., they address real people’s needs and impact lives in a beneficiary way), we need to experiment with new ways to engage people at the design, implementation, and review stage of data initiatives beyond simply asking for their consent.

(Photo credit: Image from the people-led innovation report)

As we explain in our People-Led Innovation methodology, different segments of people can play multiple roles ranging from co-creation to commenting, reviewing and providing additional datasets.

The key is to ensure their needs are front and center, and that data science for social good initiatives seek to address questions related to real problems that matter to society-at-large (a key concern that led The GovLab to instigate 100 Questions Initiative).

2. Establish Data About the Use of Data (for Social Good)

Many data for social good initiatives remain fledgling.

As currently designed, the field often struggles with translating sound data projects into positive change. As a result, many potential stakeholders—private sector and government “owners” of data as well as public beneficiaries—remain unsure about the value of using data for social good, especially against the background of high risks and transactions costs.

The field needs to overcome such limitations if data insights and its benefits are to spread. For that, we need hard evidence about data’s positive impact. Ironically, the field is held back by an absence of good data on the use of data—a lack of reliable empirical evidence that could guide new initiatives.

The field needs to prioritise developing a far more solid evidence base and “business case” to move data for social good from a good idea to reality.

3. Develop End-to-End Data Initiatives

Too often, data for social good focus on the “data-to-knowledge” pipeline without focusing on how to move “knowledge into action.”

As such, the impact remains limited and many efforts never reach an audience that can actually act upon the insights generated. Without becoming more sophisticated in our efforts to provide end-to-end projects and taking “data from knowledge to action,” the positive impact of data will be limited….

4. Invest in Common Trust and Data Steward Mechanisms 

For data for social good initiatives (including data collaboratives) to flourish and scale, there must be substantial trust between all parties involved; and amongst the public-at-large.

Establishing such a platform of trust requires each actor to invest in developing essential trust mechanisms such as data governance structures, contracts, and dispute resolution methods. Today, designing and establishing these mechanisms take tremendous time, energy, and expertise. These high transaction costs result from the lack of common templates and the need to each time design governance structures from scratch…

5. Build Bridges Across Cultures

As C.P. Snow famously described in his lecture on “Two Cultures and the Scientific Revolution,” we must bridge the “two cultures” of science and humanism if we are to solve the world’s problems….

To implement these five priorities we will need experimentation at the operational but also institutional level. This involves the establishment of “data stewards” within organisations that can accelerate data for social good initiative in a responsible manner integrating the five priorities above….(More)”

We should extend EU bank data sharing to all sectors


Carlos Torres Vila in the Financial Times: “Data is now driving the global economy — just look at the list of the world’s most valuable companies. They collect and exploit the information that users generate through billions of online interactions taking place every day. 


But companies are hoarding data too, preventing others, including the users to whom the data relates, from accessing and using it. This is true of traditional groups such as banks, telcos and utilities, as well as the large digital enterprises that rely on “proprietary” data. 
Global and national regulators must address this problem by forcing companies to give users an easy way to share their own data, if they so choose. This is the logical consequence of personal data belonging to users. There is also the potential for enormous socio-economic benefits if we can create consent-based free data flows. 
We need data-sharing across companies in all sectors in a real time, standardised way — not at a speed and in a format dictated by the companies that stockpile user data. These new rules should apply to all electronic data generated by users, whether provided directly or observed during their online interactions with any provider, across geographic borders and in any sector. This could include everything from geolocation history and electricity consumption to recent web searches, pension information or even most recently played songs. 

This won’t be easy to achieve in practice, but the good news is that we already have a framework that could be the model for a broader solution. The UK’s Open Banking system provides a tantalising glimpse of what may be possible. In Europe, the regulation known as the Payment Services Directive 2 allows banking customers to share data about their transactions with multiple providers via secure, structured IT interfaces. We are already seeing this unlock new business models and drive competition in digital financial services. But these rules do not go far enough — they only apply to payments history, and that isn’t enough to push forward a data-driven economic revolution across other sectors of the economy. 

We need a global framework with common rules across regions and sectors. This has already happened in financial services: after the 2008 financial crisis, the G20 strengthened global banking standards and created the Financial Stability Board. The rules, while not perfect, have delivered uniformity which has strengthened the system. 

We need a similar global push for common rules on the use of data. While it will be difficult to achieve consensus on data, and undoubtedly more difficult still to implement and enforce it, I believe that now is the time to decide what we want. The involvement of the G20 in setting up global standards will be essential to realising the potential that data has to deliver a better world for all of us. There will be complaints about the cost of implementation. I know first hand how expensive it can be to simultaneously open up and protect sensitive core systems. 

The alternative is siloed data that holds back innovation. There will also be justified concerns that easier data sharing could lead to new user risks. Security must be a non-negotiable principle in designing intercompany interfaces and protecting access to sensitive data. But Open Banking shows that these challenges are resolvable. …(More)”.

EU countries and car manufacturers to share information to improve road safety


Press Release: “EU member states, car manufacturers and navigation systems suppliers will share information on road conditions with the aim of improving road safety. Cora van Nieuwenhuizen, Minister of Infrastructure and Water Management, agreed this today with four other EU countries during the ITS European Congress in Eindhoven. These agreements mean that millions of motorists in the Netherlands will have access to more information on unsafe road conditions along their route.

The data on road conditions that is registered by modern cars is steadily improving. For instance, information on iciness, wrong-way drivers and breakdowns in emergency lanes. This kind of data can be instantly shared with road authorities and other vehicles following the same route. Drivers can then adapt their driving behaviour appropriately so that accidents and delays are prevented….

The partnership was announced today at the ITS European Congress, the largest European event in the fields of smart mobility and the digitalisation of transport. Among other things, various demonstrations were given on how sharing this type of data contributes to road safety. In the year ahead, the car manufacturers BMW, Volvo, Ford and Daimler, the EU member states Germany, the Netherlands, Finland, Spain and Luxembourg, and navigation system suppliers TomTom and HERE will be sharing data. This means that millions of motorists across the whole of Europe will receive road safety information in their car. Talks on participating in the partnership are also being conducted with other European countries and companies.

ADAS

At the ITS congress, Minister Van Nieuwenhuizen and several dozen parties today also signed an agreement on raising awareness of advanced driver assistance systems (ADAS) and their safe use. Examples of ADAS include automatic braking systems, and blind spot detection and lane keeping systems. Using these driver assistance systems correctly makes driving a car safer and more sustainable. The agreement therefore also includes the launch of the online platform “slimonderweg.nl” where road users can share information on the benefits and risks of ADAS.
Minister Van Nieuwenhuizen: “Motorists are often unaware of all the capabilities modern cars offer. Yet correctly using driver assistance systems really can increase road safety. From today, dozens of parties are going to start working on raising awareness of ADAS and improving and encouraging the safe use of such systems so that more motorists can benefit from them.”

Connected Transport Corridors

Today at the congress, progress was also made regarding the transport of goods. For example, at the end of this year lorries on three transport corridors in our country will be sharing logistics data. This involves more than just information on environmental zones, availability of parking, recommended speeds and predicted arrival times at terminals. Other new technologies will be used in practice on a large scale, including prioritisation at smart traffic lights and driving in convoy. Preparatory work on the corridors around Amsterdam and Rotterdam and in the southern Netherlands has started…..(More)”.

Can tracking people through phone-call data improve lives?


Amy Maxmen in Nature: “After an earthquake tore through Haiti in 2010, killing more than 100,000 people, aid agencies spread across the country to work out where the survivors had fled. But Linus Bengtsson, a graduate student studying global health at the Karolinska Institute in Stockholm, thought he could answer the question from afar. Many Haitians would be using their mobile phones, he reasoned, and those calls would pass through phone towers, which could allow researchers to approximate people’s locations. Bengtsson persuaded Digicel, the biggest phone company in Haiti, to share data from millions of call records from before and after the quake. Digicel replaced the names and phone numbers of callers with random numbers to protect their privacy.

Bengtsson’s idea worked. The analysis wasn’t completed or verified quickly enough to help people in Haiti at the time, but in 2012, he and his collaborators reported that the population of Haiti’s capital, Port-au-Prince, dipped by almost one-quarter soon after the quake, and slowly rose over the next 11 months1. That result aligned with an intensive, on-the-ground survey conducted by the United Nations.

Humanitarians and researchers were thrilled. Telecommunications companies scrutinize call-detail records to learn about customers’ locations and phone habits and improve their services. Researchers suddenly realized that this sort of information might help them to improve lives. Even basic population statistics are murky in low-income countries where expensive household surveys are infrequent, and where many people don’t have smartphones, credit cards and other technologies that leave behind a digital trail, making remote-tracking methods used in richer countries too patchy to be useful.

Since the earthquake, scientists working under the rubric of ‘data for good’ have analysed calls from tens of millions of phone owners in Pakistan, Bangladesh, Kenya and at least two dozen other low- and middle-income nations. Humanitarian groups say that they’ve used the results to deliver aid. And researchers have combined call records with other information to try to predict how infectious diseases travel, and to pinpoint locations of poverty, social isolation, violence and more (see ‘Phone calls for good’)….(More)”.

A Symphony, Not a Solo: How Collective Management Organisations Can Embrace Innovation and Drive Data Sharing in the Music Industry


Paper by David Osimo, Laia Pujol Priego, Turo Pekari and Ano Sirppiniemi: “…data is becoming a fundamental source of competitive advantage in music, just as in other sectors, and streaming services in particular are generating large volume of new data offering unique insight around customer taste and behavior. (As Financial Times recently put it, the music
industry is having its “moneyball” moment) But how are the different players getting ready for this change?

This policy brief aims to look at the question from the perspective of CMOs, the organisations charged with redistributing royalties from music users to music rightsholders (such as musical authors and publishers).

The paper is divided in three sections. Part I will look at the current positioning of CMOs in this new data-intensive ecosystem. Part II will discuss how greater data sharing and reuse can maximize innovation, comparing the music industries with other industries. Part III will make policy and business-model reform recommendations for CMOs to stimulate data-driven innovation, internally and in the industry as a whole….(More)”

Airbnb and New York City Reach a Truce on Home-Sharing Data


Paris Martineau at Wired: “For much of the past decade, Airbnb and New York City have been embroiled in a high-profile feud. Airbnb wants legitimacy in its biggest market. City officials want to limit home-sharing platforms, which they argue exacerbate the city’s housing crisis and pose safety risks by allowing people to transform homes into illegal hotels.

Despite years of lawsuits, countersuits, lobbying campaigns, and failed attempts at legislation, progress on resolving the dispute has been incremental at best. The same could be said for many cities around the nation, as local government officials struggle to come to grips with the increasing popularity of short-term rental platforms like Airbnb, HomeAway, and VRBO in high-tourism areas.

In New York last week, there were two notable breaks in the logjam. On May 14, Airbnb agreed to give city officials partially anonymized host and reservation data for more than 17,000 listings. Two days later, a judge ordered Airbnb to turn over more detailed and nonanonymized information on dozens of hosts and hundreds of guests who have listed or stayed in more than a dozen buildings in Manhattan, Brooklyn, and Queens in the past seven years.

In both cases, the information will be used by investigators with the Mayor’s Office of Special Enforcement to identify hosts and property owners who may have broken the city’s notoriously strict short-term rental laws by converting residences into de facto hotels by listing them on Airbnb.

City officials originally subpoenaed Airbnb for the data—not anonymized—on the more than 17,000 listings in February. Mayor Bill de Blasio called the move an effort to force the company to “come clean about what they’re actually doing in this city.” The agreement outlining the data sharing was signed as a compromise on May 14, according to court records.

In addition to the 17,000 listings identified by the city, Airbnb will also share data on every listing rented through its platform between January 1, 2018, and February 18, 2019, that could have potentially violated New York’s short-term rental laws. The city prohibits rentals of an entire apartment or home for less than 30 days without the owner present in the unit, making many stays traditionally associated with services like Airbnb, HomeAway, and VRBO illegal. Only up to two guests are permitted in the short-term rental of an apartment or room, and they must be given “free and unobstructed access to every room and to each exit within the apartment,” meaning hosts can’t get around the ban on whole-apartment rentals by renting out three separate private rooms at once….(More)”.

What can we learn from billions of food purchases derived from fidelity cards?


Daniele Quercia at Medium: “By combining 1.6B food item purchases with 1.1B medical prescriptions for the entire city of London for one year, we discovered that, to predict health outcomes, socio-economic conditions matter less than what previous research has shown: despite being of lower-income, certain areas are healthy, and that is because of what their residents eat!

This result comes from our latest project “Poor but Healthy”, which was published in the Springer European Physical Journal (EPJ) of Data Science this month, and comes with a @tobi_vierzwo’s stunningly beautiful map of London I invite all of you to explore.

Why are we interested in urban health? In our cities, food is cheap and exercise discretionary, and health takes its toll. Half of European citizens will be obese by 2050, and obesity and its diseases are likely to reach crisis proportions. In this project, we set out to show that fidelity cards of grocery stores represent a treasure trove of health data — they can be used not only to (e)mail discount coupons to customers but also to effectively track a neighbourhood’s health in real-time for an entire city or even an entire country.

In research circles, the impact of eating habits on people’s health has mostly been studied using dietary surveys, which are costly and of limited scale.

To complement these surveys, we have recently resorted to grocery fidelity cards. We analyzed the anonymized records of 1.6B grocery items purchased by 1.6M grocery store customers in London over one whole year, and combined them with 1.1B medical prescriptions.

In so doing, we found that, as one expects, the “trick” to not being associated with chronic diseases is eating less what we instinctively like (e.g., sugar, carbohydrates), balancing all the nutrients, and avoiding the (big) quantities that are readily available. These results come as no surprise yet speak to the validity of using fidelity cards to capture health outcomes…(More)”.


Data to the rescue


Podcast by Kenneth Cukier: “Access to the right data can be as valuable in humanitarian crises as water or medical care, but it can also be dangerous. Misused or in the wrong hands, the same information can put already vulnerable people at further risk. Kenneth Cukier hosts this special edition of Babbage examining how humanitarian organisations use data and what they can learn from the profit-making tech industry. This episode was recorded live from Wilton Park, in collaboration with the United Nations OCHA Centre for Humanitarian Data…(More)”.

Data Collaboration for the Common Good: Enabling Trust and Innovation Through Public-Private Partnerships


World Economic Forum Report: “As the digital technologies of the Fourth Industrial Revolution continue to drive change throughout all sectors of the global economy, a unique moment exists to create a more inclusive, innovative and resilient society. Central to this change is the use of data. It is abundantly available but if improperly used will be the source of dangerous and unwelcome results.

When data is shared, linked and combined across sectoral and institutional boundaries, a multiplier effect occurs. Connecting one bit with another unlocks new insights and understandings that often weren’t anticipated. Yet, due to commercial limits and liabilities, the full value of data is often unrealized. This is particularly true when it comes to using data for the common good. While public-private data collaborations represent an unprecedented opportunity to address some of the world’s most urgent and complex challenges, they have generally been small and limited in impact. An entangled set of legal, technical, social, ethical and commercial risks have created an environment where the incentives for innovation have stalled. Additionally, the widening lack of trust among individuals and institutions creates even more uncertainty. After nearly a decade of anticipation on the promise of public-private data collaboration – with relatively few examples of success at global scale – a pivotal moment has arrived to encourage progress and move forward….(More)”

(See also http://datacollaboratives.org/).

Data Trusts, Health Data, and the Professionalization of Data Management


Paper by Keith Porcaro: “This paper explores how trusts can provide a legal model for professionalizing health data management. Data is potential. Over time, data collected for one purpose can support others. Clinical records at a hospital, created to manage a patient’s care, can be internally analyzed to identify opportunities for process and safety improvements at a hospital, or externally analyzed with other records to identify optimal treatment patterns. Data also carries the potential for harm. Personal data can be leaked or exposed. Proprietary models can be used to discriminate against patients, or price them out of care.

As novel uses of data proliferate, an individual data holder may be ill-equipped to manage complex new data relationships in a way that maximizes value and minimizes harm. A single organization may be limited by management capacity or risk tolerance. Organizations across sectors have digitized unevenly or late, and may not have mature data controls and policies. Collaborations that involve multiple organizations may face coordination problems, or disputes over ownership.

Data management is still a relatively young field. Most models of external data-sharing are based on literally transferring data—copying data between organizations, or pooling large datasets together under the control of a third party—rather than facilitating external queries of a closely held dataset.

Few models to date have focused on the professional management of data on behalf of a data holder, where the data holder retains control over not only their data, but the inferences derived from their data. Trusts can help facilitate the professionalization of data management. Inspired by the popularity of trusts for managing financial investments, this paper argues that data trusts are well-suited as a vehicle for open-ended professional management of data, where a manager’s discretion is constrained by fiduciary duties and a trust document that defines the data holder’s goals…(More)”.