Untangling Complexity


Essay by Jacqueline Wallace at civicquarterly.com : “The next phase of the digital revolution will be defined by products and services that facilitate shared understanding, allowing concerted participation around complex issues. In working to show the way, civic designers will need to call upon the powers of systems research, design research, social science, and open data….
Creating next-gen civic applications will require designers to embody a systems-based approach to civic participation, marrying systems-based research, user-centered design, social science, and data. This article chronicles my own experience leveraging these tools to facilitate shared understand amongst my community vis. a vis. the Kinder Morgan pipeline….
I believe the contention around the pipeline evinces a bigger problem in our civic sphere: While individual issues such as the Kinder Morgan pipeline continue to absorb a great deal of energy from citizens, user-centered designers must use their unique skillset to address these issues more broadly. Because we’re not only failing our fellow citizens; we’re failing our representatives as well. In the words of digital strategist and civic design advocate Mike Connery: “there has been almost zero investment in giving our representatives the tools they need to understand feedback from citizens.”
The opportunity is two-fold. As previously stated, there is a need to develop tools that support citizens and representatives to understand and engage with complex social issues. There is also a need to develop processes, processes that cultivate our abilities to understand policy development in order to more efficiently spend our tax dollars. Writing about a recent project that used social science methods to analyze the long-term success of a welfare project, NPR correspondent Shankar Vedantam said, “it really makes no sense that marketers selling toys have better data on what works and what doesn’t than policy makers who are spending billions and billions of dollars.”…(More)

Moovit Crowdsources Public Transit Data, So You'll Never Get Stuck Waiting For The Bus Again


Ariel Schwartz at Co.Exist: “There are few things more frustrating than rushing to the bus, only to find out that it’s delayed indefinitely. Or arriving at the subway stop to find hundreds of others waiting for the same delayed train, making your chances of entry onto the next car nearly impossible.
In cities with open data, localized transit apps with real-time transit updates can alleviate the problem, but those apps aren’t available everywhere—and in most cases, they don’t offer up information about service alerts, like bus stops relocated due to construction.
Moovit, an Israeli startup that recently raised $50 million for its app, which takes a lot of the headache out of navigating public transportation. Available in over 500 cities globally, Moovit uses a combination of official transit information and crowdsourced live updates to provide accurate information on a city’s public transportation city at any given moment.
Getting started with the app is fairly intuitive; just put in your starting location and destination and Moovit spits out the best way to get there. It also notifies you when you’re getting close to your stop—a bonus in cities with transportation systems that don’t always make that clear (ahem, San Francisco)….
The vision for Moovit goes beyond public transportation (just look at the company’s investor list, which includes BMW i Ventures). “We want to make this an omni-search for non-car owners, including bike, taxi, and carsharing services,” says Erez. Later this year, Moovit plans to make a number of announcements around integrating multiple means of transportation into the app. (More)

Training the next generation of public leaders


Thanks to the generous support of the Knight Foundation, this term the Governance Lab Academy – a training program designed to promote civic engagement and innovation – is launching a series of online coaching programs.
Geared to the teams and individuals inside and outside of government planning to undertake a new project or trying to figure out how to make an existing project even more effective and scalable, these programs are designed to help participants working in civic engagement and innovation develop effective projects from idea to implementation.
Convened by leading experts in their fields, coaching programs meet exclusively online once a week for four weeks or every other week for eight weeks. They include frequent and constructive feedback, customized and original learning materials, peer-to-peer support, mentoring by topic experts and individualized coaching from those with policy, technology, and domain expertise.
There is no charge to participants but each program is limited to 8-10 project teams or individuals.
You can see the current roster of programs below and check out the website for more information (including FAQs), to sign up and to suggest a new program.

Faculty includes: 

  • Brian Behlendorf, Managing Director at Mithril Capital Management and Co-Founder Apache
  • Alexandra Clare, Founder of Iraq Re:Coded
  • Brian Forde, Senior Former Advisor to the U.S. CTO, White House Office of Science Technology and Policy
  • Francois Grey,  Coordinator of the Citizen Cyberscience Centre, Geneva
  • Gavin Hayman, Executive Director of the Open Contracting Partnership
  • Clay Johnson, CEO of The Department for Better Technology and Former Presidential Innovation Fellow
  • Benjamin Kallos, New York City Council Member and Chair of the Committee on Governmental Operations of the New York City Council
  • Karim Lakhani, Lumry Family Associate Professor of Business Administration at the Harvard Business School
  • Amen Ra Mashariki, Chief Analytics Officer of New York City
  • Geoff Mulgan, Chief Executive of NESTA
  • Miriam Nisbet,  Former Director of the Office of Government Information Services
  • Beth Noveck, Founder and CEO of The GovLab
  • Tiago Peixoto, Open Government Specialist at The World Bank
  • Arnaud Sahuguet, Chief Technology Officer of The GovLab
  • Joeri van den Steenhoven, Co-Founder and Chief Research and Development Officer of MaRS Solutions Lab
  • Stefaan Verhulst, Co-Founder and Chief Research and Development Officer of The GovLab

The Royal Statistical Society Data Manifesto


ePSiplatform: “A Data Manifesto released by the Royal Statistical Society describes ten recommendations that focus on how the next UK government can improve data for policymaking, democracy and for prosperity…..the Society calls for official statistics to be at the heart of policy debate and recommends that the Office for National Statistics and the wider Government Statistical Service be given adequate resources, as well as calling for greater investment in research, science and innovation.
The document shows that the Society is broadly supportive of the open data agenda; in particular the opening up of government data and giving citizens greater access to quality local data.
It calls for greater data sharing between government departments for statistics and research purposes and believes the private sector should be encouraged to share data with researchers for the same purpose. It also calls for an end to pre-release access to official statistics….Download the Data Manifesto in PDF format.”

Digital Enlightenment Yearbook 2014


Book edited O’Hara, K. , Nguyen, M-H.C., Haynes, P.: “Tracking the evolution of digital technology is no easy task; changes happen so fast that keeping pace presents quite a challenge. This is, nevertheless, the aim of the Digital Enlightenment Yearbook.
This book is the third in the series which began in 2012 under the auspices of the Digital Enlightenment Forum. This year, the focus is on the relationship of individuals with their networks, and explores “Social networks and social machines, surveillance and empowerment”. In what is now the well-established tradition of the yearbook, different stakeholders in society and various disciplinary communities (technology, law, philosophy, sociology, economics, policymaking) bring their very different opinions and perspectives to bear on this topic.
The book is divided into four parts: the individual as data manager; the individual, society and the market; big data and open data; and new approaches. These are bookended by a Prologue and an Epilogue, which provide illuminating perspectives on the discussions in between. The division of the book is not definitive; it suggests one narrative, but others are clearly possible.
The 2014 Digital Enlightenment Yearbook gathers together the science, social science, law and politics of the digital environment in order to help us reformulate and address the timely and pressing questions which this new environment raises. We are all of us affected by digital technology, and the subjects covered here are consequently of importance to us all. (Contents)”

Would You Share Private Data for the Good of City Planning?


Henry Grabar at NextCity: “The proliferation of granular data on automobile movement, drawn from smartphones, cab companies, sensors and cameras, is sharpening our sense of how cars travel through cities. Panglossian seers believe the end of traffic jams is nigh.
This information will change cities beyond their roads. Real-time traffic data may lead to reworked intersections and new turning lanes, but understanding cars is in some ways a stand-in for understanding people. There’s traffic as traffic and traffic as proxy, notes Brett Goldstein, an urban science fellow at the University of Chicago who served as that city’s first data officer from 2011 to 2013. “We’d be really naive, in thinking about how we make cities better,” he says, “to only consider traffic for what it is.”
Even a small subset of a city’s car data goes a long way. Consider the raft of discrete findings that have emerged from the records of New York City taxis.
Researchers at the Massachusetts Institute of Technology, led by Paolo Santi, showed that cab-sharing could reduce taxi mileage by 40 percent. Their counterparts at NYU, led by Claudio Silva, mapped activity around hubs like train stations and airports and during hurricanes.
“You start to build actual models of how people move, and where they move,” observes Silva, the head of disciplines at NYU’s Center for Science and Urban Progress (CUSP). “The uses of this data for non-traffic engineering are really substantial.”…
Many of these ideas are hypothetical, for the moment, because so-called “granular” data is so hard to come by. That’s one reason the release of New York’s taxi cab data spurred so many studies — it’s an oasis of information in a desert of undisclosed records. Corporate entreaties, like Uber’s pending data offering to Boston, don’t always meet researchers’ standards. “It’s going to be a lot of superficial data, and it’s not clear how usable it’ll be at this point,” explains Sarah Kaufman, the digital manager at NYU’s Rudin Center for Transportation….
Yet Americans seem much more alarmed by the collection of location data than other privacy breaches.
How can data utopians convince the hoi polloi to share their comings and goings? One thought: Make them secure. Mike Flowers, the founder of New York City’s Office of Data Analytics and a fellow at NYU’s CUSP, told me it might be time to consider establishing a quasi-governmental body that people would trust to make their personal data anonymous before they are channeled into government projects. (New York City’s Taxi and Limousine Commission did not do a very good job at this, which led to Gawker publishing a dozen celebrity cab rides.)
Another idea is to frame open data as a beneficial trade-off. “When people provide information, they want to realize the benefit of the information,” Goldstein says.
Users tell the routing company Waze where they are and get a smoother commute in return. Progressive Insurance offers drivers a “Snapshot” tracker. If it likes the way you drive, the company will lower your rates. It’s not hard to imagine that, in the long run, drivers will be penalized for refusing such a device…. (More).”

Open Data Is Finally Making A Dent In Cities


Brooks Rainwater at Co-Exist: “As with a range of leading issues, cities are at the vanguard of this shifting environment. Through increased measurement, analysis, and engagement, open data will further solidify the centrality of cities.
In the Chicago, the voice of the mayor counts for a lot. And Mayor Emmanuel has been at the forefront in supporting and encouraging open data in the city, resulting in a strong open government community. The city has more than 600 datasets online, and has seen millions of page views on its data portal. The public benefits have accrued widely with civic initiatives like Chicagolobbyists.org, as well as with a myriad of other open data led endeavors.
Transparency is one of the great promises of open data. Petitioning the government is a fundamental tenet of democracy and many government relations’ professionals perform this task brilliantly. At the same time that transparency is good for the city, it’s good for citizens and democracy. Through the advent of Chicagolobbyists.org, anyone can now see how many lobbyists are in the city, how much they are spending, who they are talking to, and when it is happening.
Throughout the country, we are seeing data driven sites and apps like this that engage citizens, enhance services, and provide a rich understanding of government operations In Austin, a grassroots movement has formed with advocacy organization Open Austin. Through hackathons and other opportunities, citizens are getting involved, services are improving, and businesses are being built.
Data can even find your dog, reducing the number of stray animals being sheltered, with StrayMapper.com. The site has a simple map-based web portal where you can type in whether you are missing a dog or cat, when you lost them, and where. That information is then plugged into the data being collected by the city on stray animals. This project, developed by a Code for America brigade team, helps the city improve its rate of returning pets to owners.
It’s not only animals that get lost or at least can’t find the best way home. I’ve found myself in that situation too. Thanks to Ridescout, incubated in Washington, D.C., at 1776, I have been able to easily find the best way home. Through the use of open data available from both cities and the Department of Transportation, Ridescout created an app that is an intuitive mobility tool. By showing me all of the available options from transit to ridesharing to my own two feet, it frequently helps me get from place to place in the city. It looks like it wasn’t just me that found this app to be handy; Daimler recently acquired Ridescout as the auto giant continues its own expansion into the data driven mobility space.”

The downside of Open Data


Joshua Chambers at FutureGov: “…Inaccurate public datasets can cause big problems, because apps that feed off of them could be giving out false information. I was struck by this when we reported on an app in Australia that was issuing alerts for forest fires that didn’t exist. The data was coming from public emergency calls, but wasn’t verified before being displayed. This meant that app users would be alerted of all possible fires, but also could be caused unnecessarily panic. The government takes the view that more alerts are better than slower verified ones, but there is the potential for people to become less likely to trust all alerts on the app.
No-one wants to publish inaccurate data, but accuracy takes time and costs money. So we come to a central tension in discussions about open data: is it better to publish more data, with the risk of inaccuracy, or limit publication to datasets which are accurate?
The United Kingdom takes the view that more data is best. I interviewed the UK’s lead official on open data, Paul Maltby, a couple of years ago, and he told me that: “There’s a misnomer here that everything has to be perfect before you can put it out,” adding that “what we’re finding is that, actually, some of the datasets are a bit messy. We try to keep them as high-quality as we can; but other organisations then clean up the data and sell it on”.
Indeed, he noted that some officials use data accuracy as an excuse to not publish information that could hold their departments to account. “There’s sometimes a reluctance to get data out from the civil service; and whilst we see many examples of people understanding the reasons why data has been put to use, I’d say the general default is still not pro-release”.
Other countries take a different view, however. Singapore, for example, publishes much less data than Britain, but has more of a push on making its data accurate to assist startups and app builders….(More)”

Open Data Barometer (second edition)


The second edition of the Open Data Barometer: “A global movement to make government “open by default” picked up steam in 2013 when the G8 leaders signed an Open Data Charter – promising to make public sector data openly available, without charge and in re-useable formats. In 2014 the G20 largest industrial economies followed up by pledging to advance open data as a tool against corruption, and the UN recognized the need for a “Data Revolution” to achieve global development goals.
However, this second edition of the Open Data Barometer shows that there is still a long way to go to put the power of data in the hands of citizens. Core data on how governments are spending our money and how public services are performing remains inaccessible or paywalled in most countries. Information critical to fight corruption and promote fair competition, such as company registers, public sector contracts, and land titles, is even harder to get. In most countries, proactive disclosure of government data is not mandated in law or policy as part of a wider right to information, and privacy protections are weak or uncertain.
Our research suggests some of the key steps needed to ensure the “Data Revolution” will lead to a genuine revolution in the transparency and performance of governments:

  • High-level political commitment to proactive disclosure of public sector data, particularly the data most critical to accountability
  • Sustained investment in supporting and training a broad cross-section of civil society and entrepreneurs to understand and use data effectively
  • Contextualizing open data tools and approaches to local needs, for example by making data visually accessible in countries with lower literacy levels.
  • Support for city-level open data initiatives as a complement to national-level programmes
  • Legal reform to ensure that guarantees of the right to information and the right to privacy underpin open data initiatives

Over the next six months, world leaders have several opportunities to agree these steps, starting with the United Nation’s high-level data revolution in Africa conference in March, Canada’s global International Open Data Conference in May and the G7 summit in Germany this June. It is crucial that these gatherings result in concrete actions to address the political and resource barriers that threaten to stall open data efforts….(More)”.