Transparency, legitimacy and trust

Curated on Posted on by Stefaan Verhulst

John Kamensky at Federal Times: “The Open Government movement has captured the imagination of many around the world as a way of increasing transparency, participation, and accountability. In the US, many of the federal, state, and local Open Government initiatives have been demonstrated to achieve positive results for citizens here and abroad. In fact, the White House’s science advisors released a refreshed Open Government plan in early June.
However, a recent study in Sweden says the benefits of transparency may vary, and may have little impact on citizens’ perception of legitimacy and trust in government. This research suggests important lessons on how public managers should approach the design of transparency strategies, and how they work in various conditions.
Jenny de Fine Licht, a scholar at the University of Gothenberg in Sweden, offers a more nuanced view of the influence of transparency in political decision making on public legitimacy and trust, in a paper that appears in the current issue of “Public Administration Review.” Her research challenges the assumption of many in the Open Government movement that greater transparency necessarily leads to greater citizen trust in government.
Her conclusion, based on an experiment involving over 1,000 participants, was that the type and degree of transparency “has different effects in different policy areas.” She found that “transparency is less effective in policy decisions that involve trade-offs related to questions of human life and death or well-being.”

The background

Licht says there are some policy decisions that involve what are called “taboo tradeoffs.” A taboo tradeoff, for example, would be making budget tradeoffs in policy areas such as health care and environmental quality, where human life or well-being is at stake. In cases where more money is an implicit solution, the author notes, “increased transparency in these policy areas might provoke feeling of taboo, and, accordingly, decreased perceived legitimacy.”
Other scholars, such as Harvard’s Jane Mansbridge,contend that “full transparency may not always be the best practice in policy making.” Full transparency in decision-making processes would include, for example, open appropriation committee meetings. Instead, she recommends “transparency in rationale – in procedures, information, reasons, and the facts on which the reasons are based.” That is, provide a full explanation after-the-fact.
Licht tested the hypothesis that full transparency of the decision-making process vs. partial transparency via providing after-the-fact rationales for decisions may create different results, depending on the policy arena involved…
Open Government advocates have generally assumed that full and open transparency is always better. Licht’s conclusion is that “greater transparency” does not necessarily increase citizen legitimacy and trust. Instead, the strategy of encouraging a high degree of transparency requires a more nuanced application in its use. While the she cautions about generalizing from her experiment, the potential implications for government decision-makers could be significant.
To date, many of the various Open Government initiatives across the country have assumed a “one size fits all” approach, across the board. Licht’s conclusions, however, help explain why the results of various initiatives have been divergent in terms of citizen acceptance of open decision processes.
Her experiment seems to suggest that citizen engagement is more likely to create a greater citizen sense of legitimacy and trust in areas involving “routine” decisions, such as parks, recreation, and library services. But that “taboo” decisions in policy areas involving tradeoffs of human life, safety, and well-being may not necessarily result in greater trust as a result of the use of full and open transparency of decision-making processes.
While she says that transparency – whether full or partial – is always better than no transparency, her experiment at least shows that policy makers will, at a minimum, know that the end result may not be greater legitimacy and trust. In any case, her research should engender a more nuanced conversation among Open Government advocates at all levels of government. In order to increase citizens’ perceptions of legitimacy and trust in government, it will take more than just advocating for Open Data!”

Open for Business: How Open Data Can Help Achieve the G20 Growth Target

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New Report commissioned by Omydiar Network on the Business Case for Open Data: “Economic analysis has confirmed the significant contribution to economic growth and productivity achievable through an open data agenda. Governments, the private sector, individuals and communities all stand to benefit from the innovation and information that will inform investment, drive the creation of new industries, and inform decision making and research. To mark a step change in the way valuable information is created and reused, the G20 should release information as open data.
In May 2014, Omidyar Network commissioned Lateral Economics to undertake economic analysis on the potential of open data to support the G20’s 2% growth target and illustrate how an open data agenda can make a significant contribution to economic growth and productivity. Combining all G20 economies, output could increase by USD 13 trillion cumulatively over the next five years. Implementation of open data policies would thus boost cumulative G20 GDP by around 1.1 percentage points (almost 55%) of the G20’s 2% growth target over five years.
Recommendations
Importantly, open data cuts across a number of this year’s G20 priorities: attracting private infrastructure investment, creating jobs and lifting participation, strengthening tax systems and fighting corruption. This memo suggests an open data thread that runs across all G20 priorities. The more data is opened, the more it can be used, reused, repurposed and built on—in combination with other data—for everyone’s benefit.
We call on G20 economies to sign up to the Open Data Charter.
The G20 should ensure that data released by G20 working groups and themes is in line with agreed open data standards. This will lead to more accountable, efficient, effective governments who are going further to expose inadequacy, fight corruption and spur innovation.
Data is a national resource and open data is a ‘win-win’ policy. It is about making more of existing resources. We know that the cost of opening data is smaller than the economic returns, which could be significant. Methods to respect privacy concerns must be taken into account. If this is done, as the public and private sector share of information grows, there will be increasing positive returns.
The G20 opportunity
This November, leaders of the G20 Member States will meet in Australia to drive forward commitments made in the St Petersburg G20 Leaders Declaration last September and to make firm progress on stimulating growth. Actions across the G20 will include increasing investment, lifting employment and participation, enhancing trade and promoting competition.
The resulting ‘Brisbane Action Plan’ will encapsulate all of these commitments with the aim of raising the level of G20 output by at least 2% above the currently projected level over the next five years. There are major opportunities for cooperative and collective action by G20 governments.
Governments should intensify the release of existing public sector data – both government and publicly funded research data. But much more can be done to promote open data than simply releasing more government data. In appropriate circumstances, governments can mandate public disclosure of private sector data (e.g. in corporate financial reporting).
Recommendations for action

  • G20 governments should adopt the principles of the Open Data Charter to encourage the building of stronger, more interconnected societies that better meet the needs of our citizens and allow innovation and prosperity to flourish.
  • G20 governments should adopt specific open data targets under each G20 theme, as illustrated below, such as releasing open data related to beneficial owners of companies, as well revenues from extractive industries
  • G20 governments should consider harmonizing licensing regimes across the G20
  • G20 governments should adopt metrics for measuring the quantity and quality of open data publication, e.g. using the Open Data Institute’s Open Data Certificates as a bottom-up mechanism for driving the adoption of common standards.

Illustrative G20 examples
Fiscal and monetary policy
Governments possess rich real time data that is not open or accessed by government macro-economic managers. G20 governments should:

  • Open up models that lie behind economic forecasts and help assess alternative policy settings;
  • Publish spending and contractual data to enable comparative shopping by government between government suppliers.

Anti corruption
Open data may directly contribute to reduced corruption by increasing the likelihood corruption will be detected. G20 governments should:

  • Release open data related to beneficial owners of companies as well as revenues from extractive industries,
  • Collaborate on harmonised technical standards that permit the tracing of international money flows – including the tracing of beneficial owners of commercial entities, and the comparison and reconciliation of transactions across borders.

Trade
Obtaining and using trade data from multiple jurisdictions is difficult. Access fees, specific licenses, and non-machine readable formats all involve large transaction costs. G20 governments should:

  • Harmonise open data policies related to trade data.
  • Use standard trade schema and formats.

Employment
Higher quality information on employment conditions would facilitate better matching of employees to organizations, producing greater job-satisfaction and improved productivity. G20 governments should:

  • Open up centralised job vacancy registers to provide new mechanisms for people to find jobs.
  • Provide open statistical information about the demand for skills in particular areas to help those supporting training and education to hone their offerings.

Energy
Open data will help reduce the cost of energy supply and improve energy efficiency. G20 governments should:

  • Provide incentives for energy companies to publish open data from consumers and suppliers to enable cost savings through optimizing energy plans.
  • Release energy performance certifications for buildings
  • Publish real-time energy consumption for government buildings.

Infrastructure
Current infrastructure asset information is fragmented and inefficient. Exposing current asset data would be a significant first step in understanding gaps and providing new insights. G20 governments should:

  • Publish open data on governments’ infrastructure assets and plans to better understand infrastructure gaps, enable greater efficiency and insights in infrastructure development and use and analyse cost/benefits.
  • Publish open infrastructure data, including contracts via Open Contracting Partnership, in a consistent and harmonised way across G20 countries…”

Lawsuit Would Force IRS to Release Nonprofit Tax Forms Digitally

Curated on Posted on by Stefaan Verhulst

Suzanne Perry at the Chronicle of Philanthropy on how “Open Data Could Shine a Light on Pay and Lobbying”: “Nonprofits that want to find out what their peers are doing can find a wealth of information in the forms the groups must file each year with the Internal Revenue Service—how much they pay their chief executives, how much they spend on fundraising, who is on their boards, where they offer services.
But the way the IRS makes those data available harkens to the digital dark ages, and critics who want to overhaul the system have been shaking up the generally polite nonprofit world with legal challenges, charges of monopoly, and talk of “disrupting” the status quo.
The issue will take center stage in a courtroom this week when a federal district judge in San Francisco is scheduled to consider arguments about whether to approve the IRS’s move to dismiss a lawsuit filed by an open-records group.
The group wants to obtain some specific Forms 990s, the informational tax documents filed by nonprofits, in a format that can be read by computers.
In theory, that shouldn’t be difficult since the nine nonprofits involved— including the American National Standards Institute, the New Horizons Foundation, and the International Code Council—submitted the forms electronically. But the IRS converts all 990s, no matter how they were filed, into images, rendering them useless for digital operations like searching multiple forms for information­.
That means watchdog groups and those that provide information on charities, like Charity Navigator, GuideStar, and the Urban Institute, have to spend money to manually enter the data they get from the IRS before making it available to the public, even if it has previously been digitized.
The lawsuit against the IRS, filed by Public.Resource.Org, aims to end that practice.
Carl Malamud, who heads the group, is a longtime activist who successfully pushed the Securities and Exchange Commission to post corporate filings free online in the 1990s, among other projects.
He wants to do the same with the IRS, arguing that data should be readily available at no cost about a sector that represents more than 1.5 million tax-exempt organizations and more than $1.5-trillion in revenue.

Putting Open Data to Work for Communities

Curated on Posted on by Stefaan Verhulst
Report by  Kathryn L.S. Pettit, Leah Hendey, Brianna Losoya, G. Thomas Kingsley  at the Urban Institute: “The National Neighborhood Indicators Partnership (NNIP) is a network of local organizations that collect, organize, and use neighborhood data to tackle issues in their communities. As the movement for government transparency has spread at the local level, more NNIP partners are participating in the call for governments to release data and are using open data to provide information for decisionmaking and community engagement. Local NNIP partners and open data advocates have complementary strengths and should work together to more effectively advance open government data that benefits all residents.”

In Defense of Transit Apps

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Mark Headd at Civic Innovations: “The civic technology community has a love-hate relationship with transit apps.
We love to, and often do, use the example of open transit data and the cottage industry of civic app development it has helped spawn as justification for governments releasing open data. Some of the earliest, most enduring and most successful civic applications have been built on transit data and there literally hundreds of different apps available.
The General Transit Feed Specification (GTFS), which has helped to encourage the release of transit data from dozens and dozens of transportation authorities across the country, is used as the model for the development of other open data standards. I once described work being done to develop a data standard for locations dispensing vaccinations as “GTFS for flu shots.”
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But some in the civic technology community chafe at the overuse of transit apps as the example cited for the release of open data and engagement with outside civic hackers. Surely there are other examples we can point to that get at deeper, more fundamental problems with civic engagement and the operation of government. Is the best articulation of the benefits of open data and civic hacking a simple bus stop application?
Last week at Transparency Camp in DC, during a session I ran on open data, I was asked what data governments should focus on releasing as open data. I stated my belief that – at a minimum – governments should concentrate on The 3 B’s: Buses (transit data), Bullets (crime data) and Bucks (budget & expenditure data).
To be clear – transit data and the apps it helps generate are critical to the open data and civic technology movements. I think it is vital to exploring the role that transit apps have played in the development of the civic technology ecosystem and their impact on open data.

Story telling with transit data

Transit data supports more than just “next bus” apps. In fact, characterizing all transit apps this way does a disservice to the talented and creative people working to build things with transit data. Transit data supports a wide range of different visualizations that can tell an intimate, granular story about how a transit system works and how it’s operation impacts a city.
One inspiring example of this kind of app was developed recently by Mike Barry and Brian Card, and looked at the operation of MBTA in Boston. Their motive was simple:

We attempt to present this information to help people in Boston better understand the trains, how people use the trains, and how the people and trains interact with each other.

We’re able to tell nuanced stories about transit systems because the quality of data being released continues to expand and improve in quality. This happens because developers building apps in cities across the country have provided feedback to transit officials on what they want to see and the quality of what is provided.
Developers building the powerful visualizations we see today are standing on the shoulders of the people that built the “next bus” apps a few years ago. Without these humble apps, we don’t get to tell these powerful stories today.

Holding government accountable

Transit apps are about more than just getting to the train on time.
Support for transit system operations can run into the billions of dollars and affect the lives of millions of people in an urban area. With this much investment, it’s important that transit riders and taxpayers are able to hold officials accountable for the efficient operation of transit systems. To help us do this, we now have a new generation of transit apps that can examine things like the scheduled arrival and departure times of trains with their actual arrival and departure time.
Not only does this give citizens transparency into how well their transit system is being run, it offers a pathway for engagement – by knowing which routes are not performing close to scheduled times, transit riders and others can offer suggestions for changes and improvements.

A gateway to more open data

One of the most important things that transit apps can do is provide a pathway for more open data.
In Philadelphia, the city’s formal open data policy and the creation of an open data portal all followed after the efforts of a small group of developers working to obtain transit schedule data from the Southeastern Pennsylvania Transportation Authority (SEPTA). This group eventually built the region’s first transit app.
This small group pushed SEPTA to make their data open, and the Authority eventually embraced open data. This, in turn, raised the profile of open data with other city leaders and directly contributed to the adoption of an open data policy by the City of Philadelphia several years later. Without this simple transit app and the push for more open transit data, I don’t think this would have happened. Certainly not as soon as it did.
And it isn’t just big cities like Philadelphia. In Syracuse, NY – a small city with no tradition of civic hacking and no formal open data program – a group at a local hackathon decided that they wanted to build a platform for government open data.
The first data source they selected to focus on? Transit data. The first app they built? A transit app…”

The Art and Science of Data-driven Journalism

Curated on Posted on by Stefaan Verhulst

Alex Howard for the Tow Center for digital journalism: “Journalists have been using data in their stories for as long as the profession has existed. A revolution in computing in the 20th century created opportunities for data integration into investigations, as journalists began to bring technology into their work. In the 21st century, a revolution in connectivity is leading the media toward new horizons. The Internet, cloud computing, agile development, mobile devices, and open source software have transformed the practice of journalism, leading to the emergence of a new term: data journalism. Although journalists have been using data in their stories for as long as they have been engaged in reporting, data journalism is more than traditional journalism with more data. Decades after early pioneers successfully applied computer-assisted reporting and social science to investigative journalism, journalists are creating news apps and interactive features that help people understand data, explore it, and act upon the insights derived from it. New business models are emerging in which data is a raw material for profit, impact, and insight, co-created with an audience that was formerly reduced to passive consumption. Journalists around the world are grappling with the excitement and the challenge of telling compelling stories by harnessing the vast quantity of data that our increasingly networked lives, devices, businesses, and governments produce every day. While the potential of data journalism is immense, the pitfalls and challenges to its adoption throughout the media are similarly significant, from digital literacy to competition for scarce resources in newsrooms. Global threats to press freedom, digital security, and limited access to data create difficult working conditions for journalists in many countries. A combination of peer-to-peer learning, mentorship, online training, open data initiatives, and new programs at journalism schools rising to the challenge, however, offer reasons to be optimistic about more journalists learning to treat data as a source. (Download the report)”

How NYC Open Data and Reddit Saved New Yorkers Over $55,000 a Year

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IQuantNY: “NYC generates an enormous amount of data each year, and for the most part, it stays behind closed doors.  But thanks to the Open Data movement, signed into law by Bloomberg in 2012 and championed over the last several years by Borough President Gale Brewer, along with other council members, we now get to see a small slice of what the city knows. And that slice is growing.
There have been some detractors along the way; a senior attorney for the NYPD said in 2012 during a council hearing that releasing NYPD data in csv format was a problem because they were “concerned with the integrity of the data itself” and because “data could be manipulated by people who want ‘to make a point’ of some sort”.  But our democracy is built on the idea of free speech; we let all the information out and then let reason lead the way.
In some ways, Open Data adds another check and balance into government: its citizens.  I’ve watched the perfect example of this check work itself out over the past month.  You may have caught my post that used parking ticket data to identify the fire hydrant in New York City that was generating the most income for the city in the form of fines: $33,000 a year.  And on the next block, the second most profitable hydrant was generating $24,000 a year.  That’s two consecutive blocks with hydrants generating over $55,000 a year. But there was a problem.  In my post, I laid out why these two parking spots were extremely confusing and basically seemed like a trap; there was a wide “curb extension” between the street and the hydrant, making it appear like the hydrant was not by the street.  Additionally, the DOT had painted parking spots right where you would be fined if you parked.
Once the data was out there, the hydrant took on a life of its own.  First, it raised to the top of the nyc sub-reddit.  That is basically one way that the internet voted that this is in-fact “interesting”.  And that is how things go from small to big. From there, it travelled to the New York Observer, which was able to get a comment from the DOT. After that, it appeared in the New York Post, the post was republished in Gothamist and finally it even went global in the Daily Mail.
I guess the pressure was on the DOT at this point, as each media source reached out for comment, but what struck me was their response to the Observer:

“While DOT has not received any complaints about this location, we will review the roadway markings and make any appropriate alterations”

Why does someone have to complain in order for the DOT to see problems like this?  In fact, the DOT just redesigned every parking sign in New York because some of the old ones were considered confusing.  But if this hydrant was news to them, it implies that they did not utilize the very strongest source of measuring confusion on our streets: NYC parking tickets….”

A brief history of open data

Curated on Posted on by Stefaan Verhulst

Article by Luke Fretwell in FCW: “In December 2007, 30 open-data pioneers gathered in Sebastopol, Calif., and penned a set of eight open-government data principles that inaugurated a new era of democratic innovation and economic opportunity.
“The objective…was to find a simple way to express values that a bunch of us think are pretty common, and these are values about how the government could make its data available in a way that enables a wider range of people to help make the government function better,” Harvard Law School Professor Larry Lessig said. “That means more transparency in what the government is doing and more opportunity for people to leverage government data to produce insights or other great business models.”
The eight simple principles — that data should be complete, primary, timely, accessible, machine-processable, nondiscriminatory, nonproprietary and license-free — still serve as the foundation for what has become a burgeoning open-data movement.

The benefits of open data for agencies

  • Save time and money when responding to Freedom of Information Act requests.
  • Avoid duplicative internal research.
  • Use complementary datasets held by other agencies.
  • Empower employees to make better-informed, data-driven decisions.
  • Attract positive attention from the public, media and other agencies.
  • Generate revenue and create new jobs in the private sector.

Source: Project Open Data

In the seven years since those principles were released, governments around the world have adopted open-data initiatives and launched platforms that empower researchers, journalists and entrepreneurs to mine this new raw material and its potential to uncover new discoveries and opportunities. Open data has drawn civic hacker enthusiasts around the world, fueling hackathons, challenges, apps contests, barcamps and “datapaloozas” focused on issues as varied as health, energy, finance, transportation and municipal innovation.
In the United States, the federal government initiated the beginnings of a wide-scale open-data agenda on President Barack Obama’s first day in office in January 2009, when he issued his memorandum on transparency and open government, which declared that “openness will strengthen our democracy and promote efficiency and effectiveness in government.” The president gave federal agencies three months to provide input into an open-government directive that would eventually outline what each agency planned to do with respect to civic transparency, collaboration and participation, including specific objectives related to releasing data to the public.
In May of that year, Data.gov launched with just 47 datasets and a vision to “increase public access to high-value, machine-readable datasets generated by the executive branch of the federal government.”
When the White House issued the final draft of its federal Open Government Directive later that year, the U.S. open-government data movement got its first tangible marching orders, including a 45-day deadline to open previously unreleased data to the public.
Now five years after its launch, Data.gov boasts more than 100,000 datasets from 227 local, state and federal agencies and organizations….”

Open Government Will Reshape Latin America

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Alejandro Guerrero at Medium: “When people think on the place for innovations, they typically think on innovation being spurred by large firms and small startups based in the US. And particularly in that narrow stretch of land and water called Silicon Valley.
However, the flux of innovation taking place in the intersection between technology and government is phenomenal and emerging everywhere. From the marble hallways of parliaments everywhere —including Latin America’s legislative houses— to office hubs of tech-savvy non-profits full of enthusiastic social changers —also including Latin American startups— a driving force is starting to challenge our conception of how government and citizens can and should interact. And few people are discussing or analyzing these developments.
Open Government in Latin America
The potential for Open Government to improve government’s decision-making and performance is huge. And it is particularly immense in middle income countries such as the ones in Latin America, where the combination of growing incomes, more sophisticated citizens’ demands, and broken public services is generating a large bottom-up pressure and requesting more creative solutions from governments to meet the enormous social needs, while cutting down corruption and improving governance.
It is unsurprising that citizens from all over Latin America are increasingly taking the streets and demanding better public services and more transparent institutions.
While these protests are necessarily short-lived and unarticulated —a product of growing frustration with government— they are a symptom with deeper causes that won’t go easily away, and these protests will most likely come back with increasing frequency and the unresolved frustration may eventually transmute in political platforms with more radical ideas to challenge the status quo.
Behind the scene, governments across the region still face enormous weaknesses in public management, ill-prepared and underpaid public officials carry on with their duties as the platonic idea of a demotivated workforce, and the opportunities for corruption, waste, and nepotism are plenty. The growing segment of more affluent citizens simply opt out from government and resort to private alternatives, thus exacerbating inequalities in the already most unequal region in the world. The crumbling middle classes and the poor can just resort to voicing their complaints. And they are increasingly doing so.
And here is where open government initiatives might play a transformative role, disrupting the way governments make decisions and work while empowering citizens in the process.
The preconditions for OpenGov are almost here
In Latin America, connectivity rates are growing fast (reaching 61% in 2013 for the Americas as a whole), close to 90% of the population owns a cellphone, and access to higher levels of education keeps growing (as an example, the latest PISA report indicates that Mexico went from 58% in 2003 to 70% high-schoolers in 2012). The social conditions for a stronger role of citizens in government are increasingly there.
Moreover, most Latin American countries passed transparency laws during the 2000s, creating the enabling environment for open government initiatives to flourish. It is thus unsurprising that the next generation of young government bureaucrats, on average more internet-savvy and better educated than its predecessors, is taking over and embracing innovations in government. And they are finding echo (and suppliers of ideas and apps!) among local startups and civil society groups, while also being courted by large tech corporations (think of Google or Microsoft) behind succulent government contracts associated with this form of “doing good”.
This is an emerging galaxy of social innovators, technologically-savvy bureaucrats, and engaged citizens providing a large crowd-sourcing community and an opportunity to test different approaches. And the underlying tectonic shifts are pushing governments towards that direction. For a sampler, check out the latest developments for Brazil, Argentina, Peru, Mexico, Colombia, Paraguay, Chile, Panama, Costa Rica, Guatemala, Honduras, Dominican Republic, Uruguay and (why not?) my own country, which I will include in the review often for the surprisingly limited progress of open government in this OECD member, which shares similar institutions and challenges with Latin America.

A Road Full of Promise…and Obstacles

Most of the progress in Latin America is quite recent, and the real impact is still often more limited once you abandon the halls of the Digital Government directorates and secretarías or look if you look beyond the typical government data portal. The resistance to change is as human as laughing, but it is particularly intense among the public sector side of human beings. Politics also typically plays a enormous role in resisting transparency open government, and in a context of weak institutions and pervasive corruption, the temptation to politically block or water down open data/open government projects is just too high. Selective release of data (if any) is too frequent, government agencies often act as silos by not sharing information with other government departments, and irrational fears by policy-makers combined with adoption barriers (well explained here) all contribute to deter the progress of the open government promise in Latin America…”

Special Issue on Innovation through Open Data

Curated on Posted on by Stefaan Verhulst

A Review of the State-of-the-Art and an Emerging Research Agenda in the Journal of Theoretical and Applied Electronic Commerce Research:

  • Going Beyond Open Data: Challenges and Motivations for Smart Disclosure in Ethical Consumption (Djoko Sigit Sayogo, Jing Zhang, Theresa A. Pardo, Giri K. Tayi, Jana Hrdinova, David F. Andersen and Luis Felipe Luna-Reyes)
  • Shaping Local Open Data Initiatives: Politics and Implications (Josefin Lassinantti, Birgitta Bergvall-Kåreborn and Anna Ståhlbröst)
  • A State-of-the-Art Analysis of the Current Public Data Landscape from a Functional, Semantic and Technical Perspective (Michael Petychakis, Olga Vasileiou, Charilaos Georgis, Spiros Mouzakitis and John Psarras)
  • Using a Method and Tool for Hybrid Ontology Engineering: an Evaluation in the Flemish Research Information Space (Christophe Debruyne and Pieter De Leenheer)
  • A Metrics-Driven Approach for Quality Assessment of Linked Open Data (Behshid Behkamal, Mohsen Kahani, Ebrahim Bagheri and Zoran Jeremic)
  • Open Government Data Implementation Evaluation (Peter Parycek, Johann Höchtl and Michael Ginner)
  • Data-Driven Innovation through Open Government Data (Thorhildur Jetzek, Michel Avital and Niels Bjorn-Andersen)