DATA – Page 366 – The Living Library

Artificial Unintelligence

Curated on April 23, 2018August 3, 2018 by Stefaan Verhulst

Book by Meredith Broussard: “A guide to understanding the inner workings and outer limits of technology and why we should never assume that computers always get it right.

In Artificial Unintelligence, Meredith Broussard argues that our collective enthusiasm for applying computer technology to every aspect of life has resulted in a tremendous amount of poorly designed systems. We are so eager to do everything digitally—hiring, driving, paying bills, even choosing romantic partners—that we have stopped demanding that our technology actually work. Broussard, a software developer and journalist, reminds us that there are fundamental limits to what we can (and should) do with technology. With this book, she offers a guide to understanding the inner workings and outer limits of technology—and issues a warning that we should never assume that computers always get things right.

Making a case against technochauvinism—the belief that technology is always the solution—Broussard argues that it’s just not true that social problems would inevitably retreat before a digitally enabled Utopia. To prove her point, she undertakes a series of adventures in computer programming. She goes for an alarming ride in a driverless car, concluding “the cyborg future is not coming any time soon”; uses artificial intelligence to investigate why students can’t pass standardized tests; deploys machine learning to predict which passengers survived the Titanic disaster; and attempts to repair the U.S. campaign finance system by building AI software. If we understand the limits of what we can do with technology, Broussard tells us, we can make better choices about what we should do with it to make the world better for everyone…(More)”.

Use our personal data for the common good

Curated on April 19, 2018August 3, 2018 by Stefaan Verhulst

Hetan Shah at Nature: “Data science brings enormous potential for good — for example, to improve the delivery of public services, and even to track and fight modern slavery. No wonder researchers around the world — including members of my own organization, the Royal Statistical Society in London — have had their heads in their hands over headlines about how Facebook and the data-analytics company Cambridge Analytica might have handled personal data. We know that trustworthiness underpins public support for data innovation, and we have just seen what happens when that trust is lost….But how else might we ensure the use of data for the public good rather than for purely private gain?

Here are two proposals towards this goal.

First, governments should pass legislation to allow national statistical offices to gain anonymized access to large private-sector data sets under openly specified conditions. This provision was part of the United Kingdom’s Digital Economy Act last year and will improve the ability of the UK Office for National Statistics to assess the economy and society for the public interest.

My second proposal is inspired by the legacy of John Sulston, who died earlier this month. Sulston was known for his success in advocating for the Human Genome Project to be openly accessible to the science community, while a competitor sought to sequence the genome first and keep data proprietary.

Like Sulston, we should look for ways of making data available for the common interest. Intellectual-property rights expire after a fixed time period: what if, similarly, technology companies were allowed to use the data that they gather only for a limited period, say, five years? The data could then revert to a national charitable corporation that could provide access to certified researchers, who would both be held to account and be subject to scrutiny that ensure the data are used for the common good.

Technology companies would move from being data owners to becoming data stewards…(More)” (see also http://datacollaboratives.org/).

Leveraging the Power of Bots for Civil Society

Curated on April 19, 2018May 29, 2019 by Stefaan Verhulst

Allison Fine & Beth Kanter at the Stanford Social Innovation Review: “Our work in technology has always centered around making sure that people are empowered, healthy, and feel heard in the networks within which they live and work. The arrival of the bots changes this equation. It’s not enough to make sure that people are heard; we now have to make sure that technology adds value to human interactions, rather than replacing them or steering social good in the wrong direction. If technology creates value in a human-centered way, then we will have more time to be people-centric.

So before the bots become involved with almost every facet of our lives, it is incumbent upon those of us in the nonprofit and social-change sectors to start a discussion on how we both hold on to and lead with our humanity, as opposed to allowing the bots to lead. We are unprepared for this moment, and it does not feel like an understatement to say that the future of humanity relies on our ability to make sure we’re in charge of the bots, not the other way around.

To Bot or Not to Bot?

History shows us that bots can be used in positive ways. Early adopter nonprofits have used bots to automate civic engagement, such as helping citizens register to vote, contact their elected officials, and elevate marginalized voices and issues. And nonprofits are beginning to use online conversational interfaces like Alexa for social good engagement. For example, the Audubon Society has released an Alexa skill to teach bird calls.

And for over a decade, Invisible People founder Mark Horvath has been providing “virtual case management” to homeless people who reach out to him through social media. Horvath says homeless agencies can use chat bots programmed to deliver basic information to people in need, and thus help them connect with services. This reduces the workload for case managers while making data entry more efficient. He explains it working like an airline reservation: The homeless person completes the “paperwork” for services by interacting with a bot and then later shows their ID at the agency. Bots can greatly reduce the need for a homeless person to wait long hours to get needed services. Certainly this is a much more compassionate use of bots than robot security guards who harass homeless people sleeping in front of a business.

But there are also examples where a bot’s usefulness seems limited. A UK-based social service charity, Mencap, which provides support and services to children with learning disabilities and their parents, has a chatbot on its website as part of a public education effort called #HereIAm. The campaign is intended to help people understand more about what it’s like having a learning disability, through the experience of a “learning disabled” chatbot named Aeren. However, this bot can only answer questions, not ask them, and it doesn’t become smarter through human interaction. Is this the best way for people to understand the nature of being learning disabled? Is it making the difficulties feel more or less real for the inquirers? It is clear Mencap thinks the interaction is valuable, as they reported a 3 percent increase in awareness of their charity….

The following discussion questions are the start of conversations we need to have within our organizations and as a sector on the ethical use of bots for social good:

What parts of our work will benefit from greater efficiency without reducing the humanness of our efforts? (“Humanness” meaning the power and opportunity for people to learn from and help one another.)
Do we have a privacy policy for the use and sharing of data collected through automation? Does the policy emphasize protecting the data of end users? Is the policy easily accessible by the public?
Do we make it clear to the people using the bot when they are interacting with a bot?
Do we regularly include clients, customers, and end users as advisors when developing programs and services that use bots for delivery?
Should bots designed for service delivery also have fundraising capabilities? If so, can we ensure that our donors are not emotionally coerced into giving more than they want to?
In order to truly understand our clients’ needs, motivations, and desires, have we designed our bots’ conversational interactions with empathy and compassion, or involved social workers in the design process?
Have we planned for weekly checks of the data generated by the bots to ensure that we are staying true to our values and original intentions, as AI helps them learn?….(More)”.

Smart cities need thick data, not big data

Curated on April 18, 2018August 3, 2018 by Stefaan Verhulst

Adrian Smith at The Guardian: “…The Smart City is an alluring prospect for many city leaders. Even if you haven’t heard of it, you may have already joined in by looking up bus movements on your phone, accessing Council services online or learning about air contamination levels. By inserting sensors across city infrastructures and creating new data sources – including citizens via their mobile devices – Smart City managers can apply Big Data analysis to monitor and anticipate urban phenomena in new ways, and, so the argument goes, efficiently manage urban activity for the benefit of ‘smart citizens’.

Barcelona has been a pioneering Smart City. The Council’s business partners have been installing sensors and opening data platforms for years. Not everyone is comfortable with this technocratic turn. After Ada Colau was elected Mayor on a mandate of democratising the city and putting citizens centre-stage, digital policy has sought to go ‘beyond the Smart City’. Chief Technology Officer Francesca Bria is opening digital platforms to greater citizen participation and oversight. Worried that the city’s knowledge was being ceded to tech vendors, the Council now promotes technological sovereignty.

On the surface, the noise project in Plaça del Sol is an example of such sovereignty. It even features in Council presentations. Look more deeply, however, and it becomes apparent that neighbourhood activists are really appropriating new technologies into the old-fashioned politics of community development….

What made Plaça del Sol stand out can be traced to a group of technology activists who got in touch with residents early in 2017. The activists were seeking participants in their project called Making Sense, which sought to resurrect a struggling ‘Smart Citizen Kit’ for environmental monitoring. The idea was to provide residents with the tools to measure noise levels, compare them with officially permissible levels, and reduce noise in the square. More than 40 neighbours signed up and installed 25 sensors on balconies and inside apartments.

The neighbours had what project coordinator Mara Balestrini from Ideas for Change calls ‘a matter of concern’. The earlier Smart Citizen Kit had begun as a technological solution looking for a problem: a crowd-funded gadget for measuring pollution, whose data users could upload to a web-platform for comparison with information from other users. Early adopters found the technology trickier to install than developers had presumed. Even successful users stopped monitoring because there was little community purpose. A new approach was needed. Noise in Plaça del Sol provided a problem for this technology fix….

Anthropologist Clifford Geertz argued many years ago that situations can only be made meaningful through ‘thick description’. Applied to the Smart City, this means data cannot really be explained and used without understanding the contexts in which it arises and gets used. Data can only mobilise people and change things when it becomes thick with social meaning….(More)”

Austin is piloting blockchain to improve homeless services

Curated on April 18, 2018July 18, 2019 by Stefaan Verhulst

Danny Crichton at TechCrunch: “While the vagaries of the cryptocurrency markets are keeping crypto traders glued to their CoinDesk graphs, the real potential of blockchain is its capability to solve real human challenges in a decentralized, private, and secure way. Government officials have increasingly investigated how blockchain might solve critical problems, but now one city intends to move forward with an actual implementation.

The city of Austin is piloting a new blockchain platform to improve identity services for its homeless population, as part of a competitive grant awarded by the Mayor’s Challenge program sponsored by Bloomberg Philanthropies. Austin was one of 35 cities to be awarded pilot grants, and the top city from that group will ultimately be awarded $5 million….

The city wanted to improve the ability of its patchwork of government and private homeless service providers to offer integrated and comprehensive aid. There are a number of separate challenges here: verifying the identity of a person seeking help, knowing what care that individual has previously received, and empowering the individual to “own” their own records, and ultimately, their destiny.

The goal of the city’s blockchain pilot program is to consolidate the identity and vital records of each homeless person in a safe and confidential way while providing a means for service providers to access that information. Adler explained that “there are all kinds of confidentiality issues that arise when you try to do that, so the thought was that blockchain would allow us to bridge that need.”

By using blockchain, the hope is that the city could replace paper records, which are hard to manage, with electronic encrypted records that would be more reliable and secure. In addition, the blockchain platform could create a decentralized authentication mechanism to verify a particular person’s identity. For instance, a homeless services worker operating in the field could potentially use their mobile device to verify a person live, without having to bring someone back to an office for processing.

More importantly, vital records on the blockchain could build over time, so different providers would know what services a person had used previously. Majid provided the example of health care, where it is crucially important to know the history of an individual. The idea is that, when a homeless person walks into a clinic, the blockchain would provide the entire patient history of that individual to the provider. “Here was your medical records from your last clinic visits, and we can build off the care that you were given last time,” he said. Austin is partnering with the Dell Medical School at the University of Texas to work out how best to implement the blockchain for medical professionals….(More)”.

Open Smart Cities in Canada: Environmental Scan and Case Studies

Curated on April 17, 2018August 3, 2018 by Stefaan Verhulst

Report by Tracey Lauriault, Rachel Bloom, Carly Livingstone and Jean-Noé Landry: “This executive summary consolidates findings from a smart city environmental scan (E-Scan) and five case studies of smart city initiatives in Canada. The E-Scan entailed compiling and reviewing documents and definitions produced by smart city vendors, think tanks, associations, consulting firms, standards organizations, conferences, civil society organizations, including critical academic literature, government reports, marketing material, specifications and requirements documents. This research was motivated by a desire to identify international shapers of smart cities and to better understand what differentiates a smart city from an Open Smart City….(More)”.

UK can lead the way on ethical AI, says Lords Committee

Curated on April 17, 2018August 3, 2018 by Stefaan Verhulst

Lords Select Committee: “The UK is in a strong position to be a world leader in the development of artificial intelligence (AI). This position, coupled with the wider adoption of AI, could deliver a major boost to the economy for years to come. The best way to do this is to put ethics at the centre of AI’s development and use concludes a report by the House of Lords Select Committee on Artificial Intelligence, AI in the UK: ready, willing and able?, published today….

One of the recommendations of the report is for a cross-sector AI Code to be established, which can be adopted nationally, and internationally. The Committee’s suggested five principles for such a code are:

Artificial intelligence should be developed for the common good and benefit of humanity.
Artificial intelligence should operate on principles of intelligibility and fairness.
Artificial intelligence should not be used to diminish the data rights or privacy of individuals, families or communities.
All citizens should have the right to be educated to enable them to flourish mentally, emotionally and economically alongside artificial intelligence.
The autonomous power to hurt, destroy or deceive human beings should never be vested in artificial intelligence.

Other conclusions from the report include:

Many jobs will be enhanced by AI, many will disappear and many new, as yet unknown jobs, will be created. Significant Government investment in skills and training will be necessary to mitigate the negative effects of AI. Retraining will become a lifelong necessity.
Individuals need to be able to have greater personal control over their data, and the way in which it is used. The ways in which data is gathered and accessed needs to change, so that everyone can have fair and reasonable access to data, while citizens and consumers can protect their privacy and personal agency. This means using established concepts, such as open data, ethics advisory boards and data protection legislation, and developing new frameworks and mechanisms, such as data portability and data trusts.
The monopolisation of data by big technology companies must be avoided, and greater competition is required. The Government, with the Competition and Markets Authority, must review the use of data by large technology companies operating in the UK.
The prejudices of the past must not be unwittingly built into automated systems. The Government should incentivise the development of new approaches to the auditing of datasets used in AI, and also to encourage greater diversity in the training and recruitment of AI specialists.
Transparency in AI is needed. The industry, through the AI Council, should establish a voluntary mechanism to inform consumers when AI is being used to make significant or sensitive decisions.
At earlier stages of education, children need to be adequately prepared for working with, and using, AI. The ethical design and use of AI should become an integral part of the curriculum.
The Government should be bold and use targeted procurement to provide a boost to AI development and deployment. It could encourage the development of solutions to public policy challenges through speculative investment. There have been impressive advances in AI for healthcare, which the NHS should capitalise on.
It is not currently clear whether existing liability law will be sufficient when AI systems malfunction or cause harm to users, and clarity in this area is needed. The Committee recommend that the Law Commission investigate this issue.
The Government needs to draw up a national policy framework, in lockstep with the Industrial Strategy, to ensure the coordination and successful delivery of AI policy in the UK….(More)”.

From Texts to Tweets to Satellites: The Power of Big Data to Fill Gender Data Gaps

Curated on April 17, 2018July 19, 2019 by Stefaan Verhulst

Rebecca Furst-Nichols at UN Foundation Blog: “Twitter posts, credit card purchases, phone calls, and satellites are all part of our day-to-day digital landscape.

Detailed data, known broadly as “big data” because of the massive amounts of passively collected and high-frequency information that such interactions generate, are produced every time we use one of these technologies. These digital traces have great potential and have already developed a track record for application in global development and humanitarian response.

Data2X has focused particularly on what big data can tell us about the lives of women and girls in resource-poor settings. Our research, released today in a new report, Big Data and the Well-Being of Women and Girls, demonstrates how four big data sources can be harnessed to fill gender data gaps and inform policy aimed at mitigating global gender inequality. Big data can complement traditional surveys and other data sources, offering a glimpse into dimensions of girls’ and women’s lives that have otherwise been overlooked and providing a level of precision and timeliness that policymakers need to make actionable decisions.

Here are three findings from our report that underscore the power and potential offered by big data to fill gender data gaps:

Social media data can improve understanding of the mental health of girls and women.

Mental health conditions, from anxiety to depression, are thought to be significant contributors to the global burden of disease, particularly for young women, though precise data on mental health is sparse in most countries. However, research by Georgia Tech University, commissioned by Data2X, finds that social media provides an accurate barometer of mental health status…..

Cell phone and credit card records can illustrate women’s economic and social patterns – and track impacts of shocks in the economy.

Our spending priorities and social habits often indicate economic status, and these activities can also expose economic disparities between women and men.

By compiling cell phone and credit card records, our research partners at MIT traced patterns of women’s expenditures, spending priorities, and physical mobility. The research found that women have less mobility diversity than men, live further away from city centers, and report less total expenditure per capita…..

Satellite imagery can map rivers and roads, but it can also measure gender inequality.

Satellite imagery has the power to capture high-resolution, real-time data on everything from natural landscape features, like vegetation and river flows, to human infrastructure, like roads and schools. Research by our partners at the Flowminder Foundation finds that it is also able to measure gender inequality….(More)”.

Use of data & technology for promoting waste sector accountability in Nepal

Curated on April 16, 2018October 9, 2018 by Stefaan Verhulst

Saroj Bista at YoungInnovations: “All the Nepalese people are saddened to see waste abandoned in the Capital, Kathmandu. Among them, many are concerned to find solutions to such a problem, including Kathmandu City. A 2015 report stated that Kathmandu Metropolitan City (KMC) alone receives 525 tonnes of waste in a day while it manages to collect 516 tonnes out if it, meaning that 8 tonnes of waste are left/abandoned….

Despite many stakeholders including the government sector, non-governmental organizations, private sectors have been working to address the problem associated with solid waste mapping in urban sector, the problem continued to exist.

YoungInnovations and Clean Up Nepal came together to discuss if we could tackle this problem. We discussed if keeping track of everybody’s efforts as well as noticing every piece of waste in the city raises accountability of stakeholders adds a value. YoungInnovations has over a decade of experience in developing data and evidence-based tech solutions to problem. Clean Up Nepal is a civil society organization working to provide an enabling environment to improve solid waste management and water, sanitation and hygiene in Nepal by working closely with local communities and relevant stakeholders. In this, both the organizations agreed to work mixing the expertise of each other to offer the government with an technology that avails stakeholders with proper data related to solid waste and its management.

Also, the preliminary idea was tested with some ongoing initiatives of such kind (Waste Atlas, Letsdoitworld etc) while consultations were held with some of the organizations like The GovLab, ICIMOD learn from their expertise on open data as well as environmental aspects. A remarkable example of smart waste management being carried out in Ulaanbaatar, Capital of Mongolia did motivate us to test the idea in Nepal….

Nepal Waste Map Web App

Nepal Waste Map web is a composite of several features primarily focused at the following:

Display of key stats and information about solid waste
Admin panel to interact with the data for taking possible actions (update, edit and delete)…

Nepal Waste Map Mobile

A Mobile App primarily reflects Nepal Waste Map in the mobile phones. Most of the features resemble with the Nepal Waste Map Web App.

However, some functionalities in the app are key in terms of data aspects:

Crowdsourcing Functionality

Any public (users) who use the app can report issues related to illegal waste dumping and waste esp. Plastic burning. Example: if I saw somebody burning plastic wastes, I can use the app for reporting such an incident along with the photo as evidence as well as coordinates. The admin of the web app can view the report in a real time and take action (not limited to defined as acknowledge and marking resolved)…(More)”.