Kenyans have launched a campaign on Twitter to fix their roads


Lily Kuo in Quartz: “Traffic is a problem in Nairobi. A short commute can last for hours during morning or evening rush hour. Buses and motorbikes cut in and out of traffic, worsening congestion. It’s estimated that road congestion costs Kenya’s capital as much as $570,000 a day in lost productivity.

One of the reasons for the city’s bad traffic is the state of the roads: drivers swerve to avoid potholes, bumps, or breaks in the roads, causing a buildup of traffic. To help, an online campaign called “What is a Road” is crowdsourcing the location and condition of potholes around the city in an effort to push local officials to fix them.

Nairobians tweet a photo and location of a pothole under the hashtag #whatisaroad. Those reports are uploaded to a map, used to analyze where the city’s potholes are located and track which ones have been fixed. “We decided to take a more data driven approach to track progress, promises made and projects delivered,” says Muthuri Kinyamu, one of the organizers.

A map showing crowdsourced reports of potholes across Nairobi. (What Is a Road)

The campaign is also about addressing some of the fundamental problems that hold cities like Nairobi back. In Nairobi, branded the center of “Silicon Savannah” in recent years, there’s often more focus on entrepreneurship and innovation than resolving simpler problems like the state of the roads. …The

The campaign, started in August, will continue until January. Chris Orwa, a data analyst helping with the project, says that they can’t take credit for all the repairs they have been documented around the city, but they have noticed that roads are being fixed within days of a #Whatisaroad report. The average response time for fixing a road reported by a What is a Road user is three days, according to Orwa….(More)”

Improving Services—At What Cost? Examining the Ethics of Twitter Research


Case study by Sara Mannheimer, Scott W. H. Young and Doralyn Rossmann: “As social media use has become widespread, academic and corporate researchers have identified social networking services as sources of detailed information about people’s viewpoints and behaviors. Social media users share thoughts, have conversations, and build communities in open, online spaces, and researchers analyze social media data for a variety of purposes—from tracking the spread of disease (Lampos & Cristianini, 2010) to conducting market research (Patino, Pitta, & Quinones, 2012; Hornikx & Hendriks, 2015) to forecasting elections (Tumasjan et al., 2010). Twitter in particular has emerged as a leading platform for social media research, partly because user data from non-private Twitter accounts is openly accessible via an application programming interface (API). This case study describes research conducted by Montana State University (MSU) librarians to analyze the MSU Library’s Twitter community, and the ethical questions that we encountered over the course of the research. The case study will walk through our Twitter research at the MSU Library, and then suggest discussion questions to frame an ethical conversation surrounding social media research. We offer a number of areas of ethical inquiry that we recommend be engaged with as a cohesive whole….(More)”.

Open parliament policy applied to the Brazilian Chamber of Deputies


Paper by  &   in The Journal of Legislative Studies:”…analyse the implementation of an open parliament policy that is taking place at the Chamber of Deputies, in accordance with the guidelines of the Open Government Partnership international programme (OGP), regarding the action plan of the Opening Parliament Work Group in particular, one of the subgroups of OGP. The authors will evaluate two blocks of initiatives for open parliaments executed by the Chamber in the last few years, that is, digital participation in the legislative process and Transparency 2.0, in order to observe their impasses and results obtained until now. In the first part the authors will study the e-Democracy portal and in the second part the authors will focus on open data, collaborative activities to use those data (hackathons) and the creation of the Hacker Lab, a permanent space dedicated to open parliament practices. The analysis considers the initiatives that the authors evaluated as part of the transformative and arena profiles of the Brazilian Parliament, according to Polsby’s classification, with exclusive characteristics…. (More)”

See also Hacking Parliament

Ten Actions to Implement Big Data Initiatives: A Study of 65 Cities


Ten Actions to Implement Big Data Initiatives: A Study of 65 Cities
IBM Center for the Business of Government: “Professor Ho conducted a survey and phone interviews with city officials responsible for Big Data initiatives. Based on his research, the report presents a framework for Big Data initiatives which consists of two major cycles: the data cycle and the decision-making cycle. Each cycle is described in the report.

The trend toward Big Data initiatives is likely to accelerate in future years. In anticipation of the increased use of Big Data, Professor Ho identified factors that are likely to influence its adoption by local governments. He identified three organizational factors that influence adoption: leadership attention, adequate staff capacity, and pursuit of partners. In addition, he identified four organizational strategies that influence adoption: governance structures, team approach, incremental initiatives, and Big Data policies.

Based on his research findings, Professor Ho sets forth 10 recommendations for those responsible for implementing cities’ Big Data initiatives—five recommendations are directed to city leaders and five to city executives. A key recommendation is that city leaders should think about a “smart city system,” not just data. Another key recommendation is that city executives should develop a multi-year strategic data plan to enhance the effectiveness of Big Data initiatives….(More)”

The Potential and Reality of Data Journalism in Developing Media Markets


Screen Shot 2016-10-25 at 6.29.02 AMInternews Report: “Data has the potential to help communities understand their biggest challenges – why people become sick or well, why development initiatives succeed or fail, how government actions align with citizens’ priorities. However, most people do not have the skills or inclination to engage with data directly. That’s where data journalists and the open data community come in.

This report explains the role of data journalists and open data, and lays out the key considerations that can help predict the success or failure of new data journalism initiatives….

Read the report

Could online democracy lead to governance by Trumps and trolls?


in The Guardian: “The first two user tutorials are pretty stock standard but, from there, things escalate dramatically. After mastering How to Sign Up and How to RecoverYour Password, users are apparently ready to advance to lesson number three: How to Create a Democracy.

As it turns out, on DemocracyOS, this is a relatively straightforward matter – not overthrowing the previous regime nor exterminating the last traces of the royal lineage in order to pave the way for a new world order. Instead Argentinian developers Democracia en Red have made it a simple matter of clicking a button to form a group and thrash out the policies voters wish to see enacted.

It is one of a range of digital platforms for direct democracy created by developers and activists to redefine the relationship between citizens and their governments,with the powers that be in Latin American city councils through to European anti-austerity parties making the upgrade to democracy 2.0.

Reshaping how government works is a difficult enough pitch by itself but,beyond that, there’s another challenge facing developers – the online trolls are ready and waiting.

Britain alone this year offered up two examples of what impact trolls could have on online direct democracy – there was the case of “BoatyMcBoatface” famously winning a Natural Environment ResearchCouncil poll to determine the name of a multimillion-pound arctic research vessel, and then there was the more serious case of trolls adding the signatures of thousands of residents of countries such as the Cayman Islands and Vatican City to a formal petition calling for a second Brexit referendum, in order to have the entire document disregarded as an online prank.

In the US presidential election even the politicians are getting in on it,with a pro-Hillary Clinton super PAC (political action committee) hiring an army of online commenters to defend the candidate in arguments on social media, while the Republican contender, Donald Trump, is himself engaging in textbook trolling behaviour – whether that’s urging the hacking of Clinton’s emails, revealing the phone number of a Republican rival during the primaries, or unleashing a constant stream of controversial statements as a means of derailing conversations, attracting attention and humiliating his targets.

So what does this mean for digital platforms for direct democracy? By merging the world of the internet with that of politics, will we all end up governed by some fusion of trolls and Trumps promising to build Wally McWallfaces on our borders? And will the technologies of the fourth industrial revolution also usher in a revolution in how democracy functions?…(More)”

Artificial Intelligence can streamline public comment for federal agencies


John Davis at the Hill: “…What became immediately clear to me was that — although not impossible to overcome — the lack of consistency and shared best practices across all federal agencies in accepting and reviewing public comments was a serious impediment. The promise of Natural Language Processing and cognitive computing to make the public comment process light years faster and more transparent becomes that much more difficult without a consensus among federal agencies on what type of data is collected – and how.

“There is a whole bunch of work we have to do around getting government to be more customer friendly and making it at least as easy to file your taxes as it is to order a pizza or buy an airline ticket,” President Obama recently said in an interview with WIRED. “Whether it’s encouraging people to vote or dislodging Big Data so that people can use it more easily, or getting their forms processed online more simply — there’s a huge amount of work to drag the federal government and state governments and local governments into the 21st century.”

…expanding the discussion around Artificial Intelligence and regulatory processes to include how the technology should be leveraged to ensure fairness and responsiveness in the very basic processes of rulemaking – in particular public notices and comments. These technologies could also enable us to consider not just public comments formally submitted to an agency, but the entire universe of statements made through social media posts, blogs, chat boards — and conceivably every other electronic channel of public communication.

Obviously, an anonymous comment on the Internet should not carry the same credibility as a formally submitted, personally signed statement, just as sworn testimony in court holds far greater weight than a grapevine rumor. But so much public discussion today occurs on Facebook pages, in Tweets, on news website comment sections, etc. Anonymous speech enjoys explicit protection under the Constitution, based on a justified expectation that certain sincere statements of sentiment might result in unfair retribution from the government.

Should we simply ignore the valuable insights about actual public sentiment on specific issues made possible through the power of Artificial Intelligence, which can ascertain meaning from an otherwise unfathomable ocean of relevant public conversations? With certain qualifications, I believe Artificial Intelligence, or AI, should absolutely be employed in the critical effort to gain insights from public comments – signed or anonymous.

“In the criminal justice system, some of the biggest concerns with Big Data are the lack of data and the lack of quality data,” the NSTC report authors state. “AI needs good data. If the data is incomplete or biased, AI can exacerbate problems of bias.” As a former federal criminal prosecutor and defense attorney, I am well familiar with the absolute necessity to weigh the relative value of various forms of evidence – or in this case, data…(More)

The Future of Drone Use: Opportunities and Threats from Ethical and Legal Perspectives


Book by Bart Custers: “Given the popularity of drones and the fact that they are easy and cheap to buy, it is generally expected that the ubiquity of drones will significantly increase within the next few years. This raises questions as to what is technologically feasible (now and in the future), what is acceptable from an ethical point of view and what is allowed from a legal point of view. Drone technology is to some extent already available and to some extent still in development. The aim and scope of this book is to map the opportunities and threats associated with the use of drones and to discuss the ethical and legal issues of the use of drones.
This book provides an overview of current drone technologies and applications and of what to expect in the next few years. The question of how to regulate the use of drones in the future is addressed, by considering conditions and contents of future drone legislation and by analyzing issues surrounding privacy and safeguards that can be taken. As such, this book is valuable to scholars in several disciplines, such as law, ethics, sociology, politics and public administration, as well as to practitioners and others who may be confronted with the use of drones in their work, such as professionals working in the military, law enforcement, disaster management and infrastructure management. Individuals and businesses with a specific interest in drone use may also find in the nineteen contributions contained in this volume unexpected perspectives on this new field of research and innovation….(More)”

Enriching Urban Spaces with Ambient Computing, the Internet of Things, and Smart City Design


Book by Shin’ichi Konomi and George Roussos: “In recent years, the presence of ubiquitous computing has increasingly integrated into the lives of people in modern society. As these technologies become more pervasive, new opportunities open for making citizens’ environments more comfortable, convenient, and efficient.

Enriching Urban Spaces with Ambient Computing, the Internet of Things, and Smart City Design is a pivotal reference source for the latest scholarly material on the interaction between people and computing systems in contemporary society, showcasing how ubiquitous computing influences and shapes urban environments. Highlighting the impacts of these emerging technologies from an interdisciplinary perspective, this book is ideally designed for professionals, researchers, academicians, and practitioners interested in the influential state of pervasive computing within urban contexts….(Table of Contents and List of Contributors)”.

Making Open Data more evidence-based


Essay by Stefaan G. Verhulst and Danny Lämmerhirt: “…To realize its potential there is a need for more evidence on the full life cycle of open data – within and across settings and sectors….

In particular, three substantive areas were identified that could benefit from interdisciplinary and comparative research:

Demand and use: First, many expressed a need to become smarter about the demand and use-side of open data. Much of the focus, given the nascent nature of many initiatives around the world, has been on the supply-side of open data. Yet to be more responsive and sustainable more insight needs to be gained to the demand and/or user needs.

Conversations repeatedly emphasized that we should differentiate between open data demand and use. Open data demand and use can be analyzed from multiple directions: 1) top-down, starting from a data provider, to intermediaries, to the end users and/or audiences; or 2) bottom-up, studying the data demands articulated by individuals (for instance, through FOIA requests), and how these demands can be taken up by intermediaries and open data providers to change what is being provided as open data.

Research should scrutinize each stage (provision, intermediation, use and demand) on its own, but also examine the interactions between stages (for instance, how may open data demand inform data supply, and how does data supply influence intermediation and use?)….

Informing data supply and infrastructure: Second, we heard on numerous occasions, a call upon researchers and domain experts to help in identifying “key data” and inform the government data infrastructure needed to provide them. Principle 1 of the International Open Data Charter states that governments should provide key data “open by default”, yet the questions remains in how to identify “key” data (e.g., would that mean data relevant to society at large?).

Which governments (and other public institutions) should be expected to provide key data and which information do we need to better understand government’s role in providing key data? How can we evaluate progress around publishing these data coherently if countries organize the capture, collection, and publication of this data differently?…

Impact: In addition to those two focus areas – covering the supply and demand side –  there was also a call to become more sophisticated about impact. Too often impact gets confused with outputs, or even activities. Given the embryonic and iterative nature of many open data efforts, signals of impact are limited and often preliminary. In addition, different types of impact (such as enhancing transparency versus generating innovation and economic growth) require different indicators and methods. At the same time, to allow for regular evaluations of what works and why there is a need for common assessment methods that can generate comparative and directional insights….

Research Networking: Several researchers identified a need for better exchange and collaboration among the research community. This would allow to tackle the research questions and challenges listed above, as well as to identify gaps in existing knowledge, to develop common research methods and frameworks and to learn from each other. Key questions posed involved: how to nurture and facilitate networking among researchers and (topical) experts from different disciplines, focusing on different issues or using different methods? How are different sub-networks related or disconnected with each other (for instance how connected are the data4development; freedom of information or civic tech research communities)? In addition, an interesting discussion emerged around how researchers can also network more with those part of the respective universe of analysis – potentially generating some kind of participatory research design….(More)”