DATA – Page 442 – The Living Library

Twiplomacy Study 2016

Curated on June 1, 2016August 3, 2018 by Stefaan Verhulst

Executive Summary: “Social media has become diplomacy’s significant other. It has gone from being an afterthought to being the very first thought of world leaders and governments across the globe, as audiences flock to their newsfeeds for the latest news. This recent worldwide embrace of online channels has brought with it a wave of openness and transparency that has never been experienced before. Social media provides a platform for unconditional communication, and has become a communicator’s most powerful tool. Twitter in particular, has even become a diplomatic ‘barometer, a tool used to analyze and forecast international relations.

There is a vast array of social networks for government communicators to choose from. While some governments and foreign ministries still ponder the pros and cons of any social media engagement, others have gone beyond Twitter, Facebook and Instagram to reach their target audiences, even embracing emerging platforms such as Snapchat, WhatsApp and Telegram where communications are under the radar and almost impossible to track.

Burson-Marsteller’s 2016 Twiplomacy study has been expanded to include other social media platforms such as Facebook, Instagram and YouTube, as well as more niche digital diplomacy platforms such as Snapchat, LinkedIn, Google+,Periscope and Vine.

There is a growing digital divide between governments that are active on social media with dedicated teams and those that see digital engagement as an afterthought and so devote few resources to it. There is still a small number of government leaders who refuse to embrace the new digital world and, for these few, their community managers struggle to bring their organizations into the digital century.

Over the past year, the most popular world leaders on social media have continued to increase their audiences, while new leaders have emerged in the Twittersphere. Argentina’s Mauricio Macri, Canada’s Justin Trudeau and U.S. President Barack Obama have all made a significant impact on Twitter and Facebook over the past year.

Obama’s social media communication has become even more personal through his @POTUS Twitter account and Facebook page, and the first “president of the social media age” will leave the White House in January 2017 with an incredible 137 million fans, followers and subscribers. Beyond merely Twitter and Facebook, world leaders such as the Argentinian President have also become active on new channels like Snapchat to reach a younger audience and potential future voters. Similarly, a number of governments, mainly in Latin America, have started to use Periscope, a cost-effective medium to live-stream their press conferences.

We have witnessed occasional public interactions between leaders, namely the friendly fighting talk between the Obamas, the Queen of England and Canada’s Justin Trudeau. Foreign ministries continue to expand their diplomatic and digital networks by following each other and creating coalitions on specific topics, in particular the fight against ISIS….

A number of world leaders, including the President of Colombia and Australia’s Julie Bishop, also use emojis to brighten up their tweets, creating what can be described as a new diplomatic sign language. The Foreign Ministry in Finland has even produced its own set of 49 emoticons depicting summer and winter in the Nordic country.

We asked a number of digital leaders of some of the best connected foreign ministries and governments to share their thoughts on their preferred social media channel and examples of their best campaigns on our blog. You will learn:

How social media has become the main driving force for change in diplomatic communication for the European Union External Action Service
How Digital Diplomacy is a team tester across the Spanish diplomatic network
How Social media has transformed how the Foreign Ministry of Iceland operates in times of crisis
How digital diplomacy can influence public opinion in the case of the Brazilian Foreign Ministry
How the Foreign Ministry of Ukraine is active on eleven social media channels
How @Canada paints a country portrait one tweet at a time
How Quality trumps Quantity in Finland’s country branding communication
How comments and feedback are key measures of success for the Foreign Ministry of Peru
How the government of Montenegro uses Twitter to reach out to a local and international audience

Here is our list of the #Twiplomacy Top Twenty Twitterati in 2016….(More)”

Real-Time Data Can Improve Traffic Management in Major Cities

Curated on June 1, 2016August 3, 2018 by Stefaan Verhulst

World Bank: “Traffic management agencies and city planners will soon have access to real-time data to better manage traffic flows on the streets of Cebu City and Metro Manila.

Grab, The World Bank, and the Department of Transportation and Communications (DOTC) launched today the OpenTraffic initiative, which will help address traffic congestion and road safety challenges.

Grab is the leading ride-hailing platform in Southeast Asia and operates in 30 cities across six countries – Singapore, Indonesia, Philippines, Malaysia, Thailand, and Vietnam.

Grab and the World Bank have been developing free, open-source tools that translate Grab’s voluminous driver GPS data into traffic statistics, including speeds, flows, and intersection delays. These statistics power big data open source tools such as OpenTraffic, for analysing traffic speeds and flows, and DRIVER, for identifying road incident blackspots and improving emergency response. Grab and the World Bank plan to make OpenTraffic available to other Southeast Asian city governments in the near future.

“Using big data is one of the potential solutions to the challenges faced by our transport systems. Through this we can provide accurate, real-time information for initiatives that can help alleviate traffic congestion and improve road safety,” said DOTC Secretary Joseph Emilio A. Abaya.

Last month, the World Bank and DOTC helped train more than 200 government staff from the agency, the Philippine National Police (PNP), the Metro Manila Development Authority (MMDA), the Department of Public Works and Highways (DPWH), and the Cebu City Transportation Office on the use of the OpenTraffic platform….In the near future, traffic statistics derived through OpenTraffic will be fed into another application called “DRIVER” or Data for Road Incident Visualization, Evaluation, and Reporting for road incident recording and analysis. This application, developed by the World Bank, will help engineering units to prioritize crash-prone areas for interventions and improve emergency response….(More)”

All European scientific articles to be freely accessible by 2020

Curated on June 1, 2016August 3, 2018 by Stefaan Verhulst

EU Presidency: “All scientific articles in Europe must be freely accessible as of 2020. EU member states want to achieve optimal reuse of research data. They are also looking into a European visa for foreign start-up founders.

And, according to the new Innovation Principle, new European legislation must take account of its impact on innovation. These are the main outcomes of the meeting of the Competitiveness Council in Brussels on 27 May.

Sharing knowledge freely

Under the presidency of Netherlands State Secretary for Education, Culture and Science Sander Dekker, the EU ministers responsible for research and innovation decided unanimously to take these significant steps. Mr Dekker is pleased that these ambitions have been translated into clear agreements to maximise the impact of research. ‘Research and innovation generate economic growth and more jobs and provide solutions to societal challenges,’ the state secretary said. ‘And that means a stronger Europe. To achieve that, Europe must be as attractive as possible for researchers and start-ups to locate here and for companies to invest. That calls for knowledge to be freely shared. The time for talking about open access is now past. With these agreements, we are going to achieve it in practice.’

Open access

Open access means that scientific publications on the results of research supported by public and public-private funds must be freely accessible to everyone. That is not yet the case. The results of publicly funded research are currently not accessible to people outside universities and knowledge institutions. As a result, teachers, doctors and entrepreneurs do not have access to the latest scientific insights that are so relevant to their work, and universities have to take out expensive subscriptions with publishers to gain access to publications.

Reusing research data

From 2020, all scientific publications on the results of publicly funded research must be freely available. It also must be able to optimally reuse research data. To achieve that, the data must be made accessible, unless there are well-founded reasons for not doing so, for example intellectual property rights or security or privacy issues….(More)”

Time for sharing data to become routine: the seven excuses for not doing so are all invalid

Curated on May 30, 2016October 24, 2018 by Stefaan Verhulst

Paper by Richard Smith and Ian Roberts: “Data are more valuable than scientific papers but researchers are incentivised to publish papers not share data. Patients are the main beneficiaries of data sharing but researchers have several incentives not to share: others might use their data to get ahead in the academic rat race; they might be scooped; their results might not be replicable; competitors may reach different conclusions; their data management might be exposed as poor; patient confidentiality might be breached; and technical difficulties make sharing impossible. All of these barriers can be overcome and researchers should be rewarded for sharing data. Data sharing must become routine….(More)”

If you build it… will they come?

Curated on May 27, 2016August 3, 2018 by Stefaan Verhulst

Laura Bacon at Omidyar Network: “What do datasets on Danish addresses, Indonesian elections, Singapore Dengue Fever, Slovakian contracts, Uruguayan health service provision, and Global weather systems have in common? Read on to learn more…

On May 12, 2016, more than 40 nations’ leaders gathered in London for an Anti-Corruption Summit, convened by UK Prime Minister David Cameron. Among the commitments made, 40 countries pledged to make their procurement processes open by default, with 14 countries specifically committing to publish to the Open Contracting Data Standard.

This conference and these commitments can be seen as part of a larger global norm toward openness and transparency, also embodied by the Open Government Partnership, Open Data Charter, and increasing numbers of Open Data Portals.

As government data is increasingly published openly in the public domain, valid questions have been raised about what impact the data will have: As governments release this data, will it be accessed and used? Will it ultimately improve lives, root out corruption, hold answers to seemingly intractable problems, and lead to economic growth?*

Omidyar Network — having supported several Open Data organizations and platforms such as Open Data Institute, Open Knowledge, and Web Foundation — sought data-driven answers to these questions. After a public call for proposals, we selected NYU’s GovLab to conduct research on the impact open data has already had. Not the potential or prospect of impact, but past proven impact. The GovLab research team, led by Stefaan Verhulst, investigated a variety of sectors — health, education, elections, budgets, contracts, etc. — in a variety of locations, spanning five continents.

Their findings are promising and exciting, demonstrating that open data is changing the world by empowering people, improving governance, solving public problems, and leading to innovation. A summary is contained in thisKey Findings report, and is accompanied by many open data case studies posted in this Open Data Impact Repository.

Of course, stories such as this are not 100% rosy, and the report is clear about the challenges ahead. There are plenty of cases in which open data has had minimal impact. There are cases where there was negative impact. And there are obstacles to open data reaching its full potential: namely, open data projects that don’t respond to citizens’ questions and needs, a lack of technical capacity on either the data provider and data user side, inadequate protections for privacy and security, and a shortage of resources.

But this research holds good news: Danish addresses, Indonesian elections,Singapore Dengue Fever, Slovakian contracts, Uruguayan health service provision, Global weather systems, and others were all opened up. And all changed the world by empowering citizens, improving governance, solving public problems, and leading to innovation. Please see this report for more….(More)”

How to implement “open innovation” in city government

Curated on May 25, 2016May 29, 2019 by Stefaan Verhulst

Victor Mulas at the Worldbank: “City officials are facing increasingly complex challenges. As urbanization rates grow, cities face higher demand for services from a larger and more densely distributed population. On the other hand, rapid changes in the global economy are affecting cities that struggle to adapt to these changes, often resulting in economic depression and population drain.

“Open innovation” is the latest buzz word circulating in forums on how to address the increased volume and complexity of challenges for cities and governments in general.

But, what is open innovation?

Traditionally, public services were designed and implemented by a group of public officials. Open innovation allows us to design these services with multiple actors, including those who stand to benefit from the services, resulting in more targeted and better tailored services, often implemented through partnership with these stakeholders. Open innovation allows cities to be more productive in providing services while addressing increased demand and higher complexity of services to be delivered.

New York, Barcelona, Amsterdam and many other cities have been experimenting with this concept, introducing challenges for entrepreneurs to address common problems or inviting stakeholders to co-create new services. Open innovation has gone from being a “buzzword” to another tool in the city officials’ toolbox.

However, even cities that embrace open innovation are still struggling to implement it beyond a few specific areas. This is understandable, as introducing open innovation practically requires a new way of doing things for city governments, which tend to be complex and bureaucratic organizations.

Counting with an engaged mayor is not enough to bring this kind of transformation. Changing the behavior of city officials requires their buy-in, it can’t be done top down

We have been introducing open innovation to cities and governments for the last three years in Chile, Colombia, Egypt and Mozambique. We have addressed specific challenges and iteratively designed and tested a systematic methodology to introduce open innovation in government through both a top-down and a bottom-up approaches. We have tested this methodology in Colombia (Cali, Barranquilla and Manizales) and Chile (metropolitan area of Gran Concepción). We have identified “internal champions” (i.e., government officials who advocate the new methodology), and external stakeholders organized in an “innovation hub” that provides long-term sustainability and scalability of interventions. We believe that this methodology is easily applicable beyond cities to other government entities at the regional and national levels. …To understand how the methodology practically works, we describe in this report the process and its results in its application in the city area of Gran Concepción, in Chile. For this activity, the urban transport sector was selected and the target of intervention were the regional and municipal government departments in charge or urban transport in the area of Gran Concepción. The activity in Chile resulted in a threefold impact:

It catalyzed the adoption of the bottom-up smart city model following this new methodology throughout Chile; and
It expanded the implementation and mainstreaming of the methodologies developed and tested through this activity in other World Bank projects.

More information about this activity in Chile can be found in the Smart City Gran Concepcion webpage…(More)”

Open data + increased disclosure = better public-private partnerships

Curated on May 25, 2016October 10, 2018 by Stefaan Verhulst

David Bloomgarden and Georg Neumann at Fomin Blog: “The benefits of open and participatory public procurement are increasingly being recognized by international bodies such as the Group of 20 major economies, the Organisation for Economic Co-operation and Development, and multilateral development banks. Value for money, more competition, and better goods and services for citizens all result from increased disclosure of contract data. Greater openness is also an effective tool to fight fraud and corruption.

However, because public-private partnerships (PPPs) are planned during a long timeframe and involve a large number of groups, therefore, implementing greater levels of openness in disclosure is complicated. This complexity can be a challenge to good design. Finding a structured and transparent approach to managing PPP contract data is fundamental for a project to be accepted and used by its local community….

In open contracting, all data is disclosed during the public procurement process—from the planning stage, to the bidding and awarding of the contract, to the monitoring of the implementation. A global open source data standard is used to publish that data, which is already being implemented in countries as diverse as Canada, Paraguay, and the Ukraine. Using open data throughout the contracting process provides opportunities to innovate in managing bids, fixing problems, and integrating feedback as needed. Open contracting contributes to the overall social and environmental sustainability of infrastructure investments.

In the case of Mexico’s airport, the project publishes details of awarded contracts, including visualizing the flow of funds and detailing the full amounts of awarded contracts and renewable agreements. Standardized, timely, and open data that follow global standards such as the Open Contracting Data Standard will make this information useful for analysis of value for money, cost-benefit, sustainability, and monitoring performance. Crucially, open contracting will shift the focus from the inputs into a PPP, to the outputs: the goods and services being delivered.

Benefits of open data for PPPs

We think that better and open data will lead to better PPPs. Here’s how:

1. Using user feedback to fix problems

The Brazilian state of Minas Gerais has been a leader in transparent PPP contracts with full proactive disclosure of the contract terms, as well as of other relevant project information—a practice that puts a government under more scrutiny but makes for better projects in the long run.

According to Marcos Siqueira, former head of the PPP Unit in Minas Gerais, “An adequate transparency policy can provide enough information to users so they can become contract watchdogs themselves.”

For example, a public-private contract was signed in 2014 to build a $300 million waste treatment plant for 2.5 million people in the metropolitan area of Belo Horizonte, the capital of Minas Gerais. As the team members conducted appraisals, they disclosed them on the Internet. In addition, the team held around 20 public meetings and identified all the stakeholders in the project. One notable result of the sharing and discussion of this information was the relocation of the facility to a less-populated area. When the project went to the bidding phase, it was much closer to the expectations of its various stakeholders.

2. Making better decisions on contracts and performance

Chile has been a leader in developing PPPs (which it refers to as concessions) for several decades, in a range of sectors: urban and inter-urban roads, seaports, airports, hospitals, and prisons. The country tops the list for the best enabling environment for PPPs in Latin America and the Caribbean, as measured by Infrascope, an index produced by the Economist Intelligence Unit and the Multilateral Investment Fund of the IDB Group.

Chile’s distinction is that it discloses information on performance of PPPs that are underway. The government’s Concessions Unit regularly publishes summaries of the projects during their different phases, including construction and operation. The reports are non-technical, yet include all the necessary information to understand the scope of the project…(More)”

Smart crowds in smart cities: real life, city scale deployments of a smartphone based participatory crowd management platform

Curated on May 25, 2016August 3, 2018 by Stefaan Verhulst

Tobias Franke, Paul Lukowicz and Ulf Blanke at the Journal of Internet Services and Applications: “Pedestrian crowds are an integral part of cities. Planning for crowds, monitoring crowds and managing crowds, are fundamental tasks in city management. As a consequence, crowd management is a sprawling R&D area (see related work) that includes theoretical models, simulation tools, as well as various support systems. There has also been significant interest in using computer vision techniques to monitor crowds. However, overall, the topic of crowd management has been given only little attention within the smart city domain. In this paper we report on a platform for smart, city-wide crowd management based on a participatory mobile phone sensing platform. Originally, the apps based on this platform have been conceived as a technology validation tool for crowd based sensing within a basic research project. However, the initial deployments at the Notte Bianca Festival¹ in Malta and at the Lord Mayor’s Show in London² generated so much interest within the civil protection community that it has gradually evolved into a full-blown participatory crowd management system and is now in the process of being commercialized through a startup company. Until today it has been deployed at 14 events in three European countries (UK, Netherlands, Switzerland) and used by well over 100,000 people….

Obtaining knowledge about the current size and density of a crowd is one of the central aspects of crowd monitoring . For the last decades, automatic crowd monitoring in urban areas has mainly been performed by means of image processing . One use case for such video-based applications can be found in, where a CCTV camera-based system is presented that automatically alerts the staff of subway stations when the waiting platform is congested. However, one of the downsides of video-based crowd monitoring is the fact that video cameras tend to be considered as privacy invading. Therefore, presents a privacy preserving approach to video-based crowd monitoring where crowd sizes are estimated without people models or object tracking.

With respect to the mitigation of catastrophes induced by panicking crowds (e.g. during an evacuation), city planners and architects increasingly rely on tools simulating crowd behaviors in order to optimize infrastructures. Murakami et al. presents an agent based simulation for evacuation scenarios. Shendarkar et al. presents a work that is also based on BSI (believe, desire, intent) agents – those agents however are trained in a virtual reality environment thereby giving greater flexibility to the modeling. Kluepfel et al. on the other hand uses a cellular automaton model for the simulation of crowd movement and egress behavior.

With smartphones becoming everyday items, the concept of crowd sourcing information from users of mobile application has significantly gained traction. Roitman et al. presents a smart city system where the crowd can send eye witness reports thereby creating deeper insights for city officials. Szabo et al. takes this approach one step further and employs the sensors built into smartphones for gathering data for city services such as live transit information. Ghose et al. utilizes the same principle for gathering information on road conditions. Pan et al. uses a combination of crowd sourcing and social media analysis for identifying traffic anomalies….(More)”.

Case Studies of Government Use of Big Data in Latin America: Brazil and Mexico

Curated on May 24, 2016August 3, 2018 by Stefaan Verhulst

Chapter by Roberto da Mota Ueti, Daniela Fernandez Espinosa, Laura Rafferty, Patrick C. K. Hung in Big Data Applications and Use Cases: “Big Data is changing our world with masses of information stored in huge servers spread across the planet. This new technology is changing not only companies but governments as well. Mexico and Brazil, two of the most influential countries in Latin America, are entering a new era and as a result, facing challenges in all aspects of public policy. Using Big Data, the Brazilian Government is trying to decrease spending and use public money better by grouping public information with stored information on citizens in public services. With new reforms in education, finances and telecommunications, the Mexican Government is taking on a bigger role in efforts to channel the country’s economic policy into an improvement of the quality of life of their habitants. It is known that technology is an important part for sub-developed countries, who are trying to make a difference in certain contexts such as reducing inequality or regulating the good usage of economic resources. The good use of Big Data, a new technology that is in charge of managing a big quantity of information, can be crucial for the Mexican Government to reach the goals that have been set in the past under Peña Nieto’s administration. This article focuses on how the Brazilian and Mexican Governments are managing the emerging technologies of Big Data and how it includes them in social and industrial projects to enhance the growth of their economies. The article also discusses the benefits of these uses of Big Data and the possible problems that occur related to security and privacy of information….(More)’