The Use of Data Visualization in Government


Report by Genie Stowers for The IBM Center for The Business of Government: “The purpose of this report is to help public sector managers understand one of the more important areas of data analysis today—data visualization. Data visualizations are more sophisticated, fuller graphic designs than the traditional spreadsheet charts, usually with more than two variables and, typically, incorporating interactive features. Data are here to stay, growing exponentially, and data analysis is taking off, pushed forward as a result of the convergence of:
• New technologies
• Open data and big data movements
• The drive to more effectively engage citizens
• The creation and distribution of more and more data…
This report contains numerous examples of visualizations that include geographical and health data, or population and time data, or financial data represented in both absolute and relative terms—and each communicates more than simply the data that underpin it.In addition to these many examples of visualizations, the report discusses the history of this technique, and describes tools that can be used to create visualizations from many different kinds of data sets. Government managers can use these tools—including Many Eyes, Tableau, and HighCharts—to create their own visualizations from their agency’s data.
The report presents case studies on how visualization techniques are now being used by two local governments, one state government,and three federal government agencies. Each case study discusses the audience for visualization. Understanding audience is important, as government organizations provide useful visualizations to different audiences, including the media, political oversight organizations, constituents, and internal program teams.To assist in effectively communicating to these audiences, the report details attributes of meaningful visualizations: relevance,meaning, beauty, ease of use, legibility, truthfulness, accuracy,and consistency among them.”

Big Data Is Not Our Master. Humans create technology. Humans can control it.


Chris Hughes in New Republic: “We’ve known for a long time that big companies can stalk our every digital move and customize our every Web interaction. Our movements are tracked by credit cards, Gmail, and tollbooths, and we haven’t seemed to care all that much.
That is, until this week’s news of government eavesdropping, with the help of these very same big companies—Verizon, Facebook, and Google, among others. For the first time, America is waking up to the realities of what all this information—known in the business as “big data”—enables governments and corporations to do….
We are suddenly wondering, Can the rise of enormous data systems that enable this surveillance be stopped or controlled? Is it possible to turn back the clock?
Technologists see the rise of big data as the inevitable march of history, impossible to prevent or alter. Viktor Mayer-Schönberger and Kenneth Cukier’s recent book Big Data is emblematic of this argument: They say that we must cope with the consequences of these changes, but they never really consider the role we play in creating and supporting these technologies themselves….
But these well-meaning technological advocates have forgotten that as a society, we determine our own future and set our own standards, norms, and policy. Talking about technological advancements as if they are pre-ordained science erases the role of human autonomy and decision-making in inventing our own future. Big data is not a Leviathan that must be coped with, but a technological trend that we have made possible and support through social and political policy.”

A Citizen’s Guide to Open Government, E-Government, and Government 2.0


Inside the MPA@UNC Blog: “Engaged citizens want clear, credible information from the government about how it’s carrying on its business. They don’t want to thumb through thousands of files or wait month after month or go through the rigors of filing claims through FOIA (Freedom of Information Act). They want government information, services, and communication to be forthcoming and swift. The Open Government, Government 2.0, and E-Governance movements fill the need of connecting citizens with the government and each other to foster a more open, collaborative, and efficient public sector through the use of new technology and public data.
Open Government is defined by the OECD (Organisation for Economic Cooperation and Development) as “the transparency of government actions, the accessibility of government services and information, and the responsiveness of government to new ideas, demands and needs.”
E-Government is defined by the World Bank as “the use by government agencies of information technologies that have the ability to transform relations with citizens, businesses, and other arms of government. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. The resulting benefits can be less corruption, increased transparency, greater convenience, revenue growth, and/or cost reductions.”
Government 2.0 is defined by Gartner Research as “the use of Web 2.0 technologies, both internally and externally, to increase collaboration and transparency and potentially transform the way government agencies relate to citizens and operate.”
Open Government and E-Government paved the way for Government 2.0, a collaborative technology whose mission is to improve government transparency and efficiency. How? Gov 2.0 has been called the next generation of government because it not only utilizes new technologies such as social media, cloud computing, and other apps, it is a means to increase citizen participation….
We have compiled a list of organizations, blogs, guides, and tools to help citizens and public service leaders better understand the Open Government, E-Government, and Government 2.0 movement….”

Could CrowdOptic Be Used For Disaster Response?


CapturePatrick Meier: “Crowds—rather than sole individuals—are increasingly bearing witness to disasters large and small. Instagram users, for example, snapped 800,000 #Sandy pictures during the hurricane last year. One way to make sense of this vast volume and velocity of multimedia content—Big Data—during disasters is with PhotoSynth, as blogged here. Another perhaps more sophisticated approach would be to use CrowdOptic, which automatically zeros in on the specific location that eyewitnesses are looking at when using their smartphones to take pictures or recording videos….How does it work? CrowdOptic simply triangulates line-of-sight intersections using sensory metadata from pictures and videos taken using a smartphone. The basic approach is depicted in the figure below. The areas of intersection is called a focal cluster. CrowdOptic automatically identifies the location of these clusters….Clearly, all this could have important applications for disaster response and information forensics.”

The "audience" as participative, idea generating, decision making citizens: will they transform government?


Paper by Teresa Harrison in latest issue of the Journal “Participations“: “From a purely technical perspective, no one, including Tim Berners-Lee, has ever been able to pinpoint exactly what makes Web 2.0 unique. What may be most accurate to say, is that the enormous popularity of social networking and other social media technologies hinges on a radical reconceptualisation of the audience, now routinely incorporated into ICT applications. Once treated as passive consumers of content created by others, designers of these applications now appreciate and exploit, the fact that new media users (formerly known as the “audience”) actively create content online to serve their own goals, frequently as they interact with others. Users of Web 2.0 applications display and tinker with their identities, express themselves on all kinds of topics, invent new products and ideas, and, as Don Tapscott, Tim O’Reilly and legions of other business gurus hasten to remind us, are willing, so far at least, to lend their problem solving, creative efforts and intellectual products to businesses seeking to innovate, or just looking for free marketing. Hoping to harness this largely uncompensated labour, organisations of all types (both commercial and non-profit) have been quick to find ways to attract these “producers” to their projects.
Governments have not been the swiftest in this regard, however, they may present the most ambitious and optimistic agenda for involving internet users. Nations around the world now hope to use new media to engage their citizens in some variation of participatory governance. Where once the prospects for “town hall style democracy,” were doomed by the limitations and inefficiencies of one-way media transactions, the networked interactivity of social media now makes it technically feasible to invite citizen participation on a routine basis. What is not yet clear is how citizens will react over the long term to these invitations and what kinds of social issues and software applications will best attract and immerse them into new citizenship practices.”

Smart Citizen Kit enables crowdsourced environmental monitoring


Emma Hutchings at PSFK: “The Smart Citizen Kit is a crowdsourced environmental monitoring platform. By scattering devices around the world, the creators hope to build a global network of sensors that report local environmental conditions like CO and NO2 levels, light, noise, temperature and humidity.
Organized by the Fab Lab at the Institute for Advanced Architecture of Catalonia, a team of scientists, architects, and engineers are paving the way to humanize environmental monitoring. The open-source platform consists of arduino-compatible hardware, data visualization web API and a mobile app. Users are invited to take part in the interactive global environmental database, visualizing their data and comparing it with others around the world.”
Smart Citizen Kit Calls For Environmental Monitoring

‘Digital natives’ tap into the wisdom of the crowd


Financial Times: “The millennial generation is so frequently characterised by its use of technology that its members are often referred to as “digital natives” – a term used to describe those who grew up with the internet and cannot remember a time before mobile phones.

Statistics seem to bear this out. More than 84 per cent of this group, aged between 15 and 30, own a smartphone, compared with 63 per cent of the total population, according to the 2013 Consumer Connection System study of 11,000 adults in 50 countries from Carat, the media researchers. More than 80 per cent have a Facebook profile and nearly 70 per cent regularly visit blogs. The 2012 Millennial impact report, which looked at how this generation connects with non-profit organisations, found 67 per cent interacted with charities on Facebook and 70 per cent made online donations….
Ms Long says that while older generations are “search first”, millennials are “social first”. The tendency for constant online peer group consulting is most extreme at the younger end of the age group. “Millennials are the first generation that are purely about recommendations. They ‘crowd source’ everything. Even if they are walking down the street looking for a cup of coffee, they won’t go in somewhere if they see on a site that it has had a bad review,” she says.”

OGP Report: "Opening Government"


Open Gov Blog: “In 2011, the Transparency and Accountability Initiative (T/AI) published “Opening Government” – a guide for civil society organisations, and governments, to support them to develop and update ambitious and targeted action plans for the Open Government Partnership.
This year, T/AI is working with a number of expert organisations and participants in the Open Government Partnership to update and expand the guide into a richer online resource, which will include new topic areas and more lessons and updates from ongoing experience….
Below you’ll find an early draft of the section in GoogleDocs, where we invite you to edit and comment on it and help to develop it further. In particular, we’d value your thoughts on the following:

  • Are the headline illustrative commitments realistic and stretching at each of the levels? If not, please suggest how they should be changed.

  • Are there any significant gaps in the illustrative commitments? Please suggest any additional commitments you feel should be included – and better yet, write it!

  • Are the recommendations clear and useful? Please suggest any alterations you feel should be made.

  • Are there particular country experiences that should be expanded on? Please suggest any good examples you are aware of (preferably linking to a write-up of the project).

  • Are there any particularly useful resources missing? If so, please point us towards them.

This draft – which is very much a work in progress – is open for comments and edits, so please contribute as you wish. You can also send any thoughts to me via: tim@involve.org.uk”

Is Crowdsourcing the Future for Crime Investigation?


Joe Harris in IFSEC Global: “Following April’s Boston Marathon bombings, many people around the world wanted to help in any way they could. Previously, there would have been little but financial assistance that they could have offered.
However, with the advent of high-quality cameras on smartphone devices, and services such as YouTube and Flickr, it was not long before the well-known online collectives such as Reddit and 4chan mobilized members of the public to ask them to review hundreds of thousands of photos and videos taken on the day to try and identify potential suspects….Here in the UK, we recently had the successful launch of Facewatch, and we have seen other regional attempts — such as Greater Manchester Police’s services and appeals app — to use the goodwill of members of the public to help trace, identify, or report suspected criminals and the crimes that they commit.
Does this herald a new era in transparency? Are we seeing the first steps towards a more transparent future where rapid information flow means that there really is nowhere to hide? Or are we instead falling into some Orwellian society construct where people are scared to speak out or think for themselves?”

Why Big Data Is Not Truth


Quentin Hardy in the New York Times: “Kate Crawford, a researcher at Microsoft Research, calls the problem “Big Data fundamentalism — the idea with larger data sets, we get closer to objective truth.” Speaking at a conference in Berkeley, Calif., on Thursday, she identified what she calls “six myths of Big Data.”
Myth 1: Big Data is New
In 1997, there was a paper that discussed the difficulty of visualizing Big Data, and in 1999, a paper that discussed the problems of gaining insight from the numbers in Big Data. That indicates that two prominent issues today in Big Data, display and insight, had been around for awhile…..
Myth 2: Big Data Is Objective
Over 20 million Twitter messages about Hurricane Sandy were posted last year. … “These were very privileged urban stories.” And some people, privileged or otherwise, put information like their home addresses on Twitter in an effort to seek aid. That sensitive information is still out there, even though the threat is gone.
Myth 3: Big Data Doesn’t Discriminate
“Big Data is neither color blind nor gender blind,” Ms. Crawford said. “We can see how it is used in marketing to segment people.” …
Myth 4: Big Data Makes Cities Smart
…, moving cities toward digital initiatives like predictive policing, or creating systems where people are seen, whether they like it or not, can promote lots of tension between individuals and their governments.
Myth 5: Big Data Is Anonymous
A study published in Nature last March looked at 1.5 million phone records that had personally identifying information removed. It found that just four data points of when and where a call was made could identify 95 percent of individuals. …
Myth 6: You Can Opt Out
… given the ways that information can be obtained in these big systems, “what are the chances that your personal information will never be used?”
Before Big Data disappears into the background as another fact of life, Ms. Crawford said, “We need to think about how we will navigate these systems. Not just individually, but as a society.”