Helping Smart Cities Harness Big Data

Curated on Posted on by Stefaan Verhulst

Linda Poon in CityLab: “Harnessing the power of open data is key to developing the smart cities of the future. But not all governments have the capacity—be that funding or human capital—to collect all the necessary information and turn it into a tool. That’s where Mapbox comes in.

Mapbox offers open-source mapping platforms, and is no stranger to turning complex data into visualizations cities can use, whether it’s mapping traffic fatalities in the U.S. or the conditions of streets in Washington, D.C., during last year’s East Coast blizzard. As part of the White House Smart Cities Initiative, which announced this week that it would make more than $80 million in tech investments this year, the company is rolling out Mapbox Cities, a new “mentorship” program that, for now, will give three cities the tools and support they need to solve some of their most pressing urban challenges. It issued a call for applications earlier this week, and responses have poured in from across the globe says Christina Franken, who specializes in smart cities at Mapbox.

“It’s very much an experimental approach to working with cities,” she says. “A lot of cities have open-data platforms but they don’t really do something with the data. So we’re trying to bridge that gap.”

During Hurricane Sandy, Mapbox launched a tool to help New Yorkers figure out if they were in an evacuation zone. (Mapbox)

But the company isn’t approaching the project blindly. In a way, Mapbox has the necessary experience to help cities jumpstart their own projects. Its resume includes, for example, a map that visualizes the sheer quantity of traffic fatalities along any commuting route in the U.S., showcasing its ability to turn a whopping five years’ worth of data into a public-safety tool. During 2012’s Hurricane Sandy, they created a disaster-relief tool to help New Yorkers find shelter.

And that’s just in the United States. Mapbox recently also started a group focusing primarily on humanitarian issues and bringing their mapping and data-collecting tools to aid organizations all over the world in times of crisis. It provides free access to its vast collection of resources, and works closely with collaborators to help them customize maps based on specific needs….(More)”

How Citizen Attachment to Neighborhoods Helps to Improve Municipal Services and Public Spaces

Curated on Posted on by Stefaan Verhulst

Paper by Daniel O’Brien, Dietmar Offenhuber, Jessica Baldwin-Philippi, Melissa Sands, and Eric Gordon: “What motivates people to contact their local governments with reports about street light outages, potholes, graffiti, and other deteriorations in public spaces? Current efforts to improve government interactions with constituents operate on the premise that citizens who make such reports are motivated by broad civic values. In contrast, our recent research demonstrates that such citizens are primarily motivated by territoriality – that is, attachments to the spaces where they live. Our research focuses on Boston’s “311 system,” which provides telephone hotlines and web channels through which constituents can request non-emergency government services.

Although our study focuses on 311 users in Boston, it holds broader implications for more than 400 U.S. municipalities that administer similar systems. And our results encourage a closer look at the drivers of citizen participation in many “coproduction programs” – programs that involve people in the design and implementation of government services. Currently, 311 is just one example of government efforts to use technology to involve constituents in joint efforts.

Territorial Ties and Civic Engagement

The concept of territoriality originated in studies of animal behavior – such as bears marking trees in the forest or lions and hyenas fighting over a kill. Human beings also need to manage the ownership of objects and spaces, but social psychologists have demonstrated that human territoriality, whether at home, the workplace, or a neighborhood, entails more than the defense of objects or spaces against others. It includes maintenance and caretaking, and even extends to items shared with others….(More)”

Smart Economy in Smart Cities

Curated on Posted on by Stefaan Verhulst

Book edited by Vinod Kumar, T. M.: “The present book highlights studies that show how smart cities promote urban economic development. The book surveys the state of the art of Smart City Economic Development through a literature survey. The book uses 13 in depth city research case studies in 10 countries such as the North America, Europe, Africa and Asia to explain how a smart economy changes the urban spatial system and vice versa. This book focuses on exploratory city studies in different countries, which investigate how urban spatial systems adapt to the specific needs of smart urban economy. The theory of smart city economic development is not yet entirely understood and applied in metropolitan regional plans. Smart urban economies are largely the result of the influence of ICT applications on all aspects of urban economy, which in turn changes the land-use system. It points out that the dynamics of smart city GDP creation takes ‘different paths,’ which need further empirical study, hypothesis testing and mathematical modelling. Although there are hypotheses on how smart cities generate wealth and social benefits for nations, there are no significant empirical studies available on how they generate urban economic development through urban spatial adaptation.  This book with 13 cities research studies is one attempt to fill in the gap in knowledge base….(More)”

Hype Cycle for Digital Government Technology, 2016

Curated on Posted on by Stefaan Verhulst

Gartner: “This Hype Cycle helps government agencies eager to embrace digital transformation by highlighting critical technologies that can be adopted quickly.

What You Need to Know

Austerity continues to impact governments, and the requirement to transform is substantial. Years of cuts have left IT departments struggling to operate bimodally, focused on maintaining operations, but not delivering innovation. Effective and efficient mission delivery necessitates more technology, not less, so senior organizational leaders look outside the IT department to source innovation and additional capacity. Digital government demands improvements in the value chain, using end-to-end frictionless transactions, as the outcome of technical and process improvement. CIOs’ focus must move from infrastructure and its costs toward quickly delivering true mission outcome improvements.

This Hype Cycle highlights technologies that government CIOs should be implementing or planning for to ensure the organization obtains the necessary, impactful capabilities to deliver the digital government agenda quickly. To maintain their own relevance, government CIOs must recognize their organizations’ need for innovation and be mindful of the top trends and technologies disrupting their organizations.

The Hype Cycle

This Hype Cycle addresses all geographies and tiers of government tackling the opportunities presented by digital disruptions. The technologies herein support digital government and the global trends identified in“The Top 10 Strategic Technology Trends for Government in 2016.” These technologies align to one or more of the trends and offer a mix of benefits, from increased effectiveness and efficiency, to improved security and enhanced customer interaction. Our intention is to draw attention to those technologies that map directly to these trends, and their inclusion is explained in the section “Off the Hype Cycle.”

Slower economic growth, higher debt, rising citizen expectations and an aging population demand innovative delivery of citizen-facing services, so the ROI to support investment in these technologies must be measured in more-effective outcomes. Agencies crave new solutions and capabilities to help ease the pressure on them, and they think that, if not delivered by their incumbent IT provider, they will increasingly source directly.

The technologies selected provide practical and pragmatic choices for those CIOs who need to deliver strategic solutions to enhance organizational capabilities. Use Cloud Office and Enterprise File Synchronization and Sharing (EFSS) to deliver a better digital workplace experience, or make better use of open data by using data quality tools, API marketplaces, and geospatial and location intelligence tools. We also offer a glimpse of the future to provide a better understanding of how smart machines, such as Smart Robots or Cognitive Expert Advisors, will impact your agency. In either case, using the technologies highlighted here and using Strategic Technology Maps to assess what priority and when you might be able to move will assist the business in knowing when functionality will become available. This knowledge may inspire the use of commercially available capabilities and forgo the desire for customers to self-source solutions.

Figure 1. Hype Cycle for Digital Government, 2016

Source: Gartner (July 2016)

The Priority Matrix

The Priority Matrix shows those technologies and the time frame by which they are expected to mature and deliver benefits. Transformational and high benefits accrue immediately and run forward, delivering across the next decade. It is no surprise seeing that immediate benefits accrue to tactical investment technologies, such as Social Media Engagement Applications. They allow government agencies to go beyond monitoring citizen satisfaction by giving them a level of analysis and allowing them to engage in an informed two-way debate. Thus, multichannel citizen engagement can become a measured reality, taking government out to where the citizens communicate. This is supported by customer engagement hubs that allow personalized, contextual engagement with customers across all interaction channels, regardless of medium.

Smart Machines and the Internet of Things (IoT) are also featured this year, with real examples of technologies to help smart cities progress, with the inclusion of smart transportation solutions and an IOT platform that can help government agencies deal with the plethora of data sources that will undoubtedly emerge. It must be noted, these technologies operate as digital platforms, per se. “Implementing once, serving many” must become a mantra for digital government if it is to succeed at being both effective and efficient.

Figure 2. Priority Matrix for Digital Government, 2016

Source: Gartner (July 2016)…(More).”

Datavores of Local Government

Curated on Posted on by Stefaan Verhulst

Tom Symons at NESTA: “How data can help councils provide more personalised, effective and efficient services.

Key findings

  • After years of hype and little delivery, councils are now using big and small data in a range of innovative ways to improve decision making and inform public service transformation.
  • Emerging trends in the use of data include predictive algorithms, mass data integration across the public sector, open data and smart cities.
  • We identify seven ways in which councils can get more value from the data they hold.

What does the data revolution mean for councils and local public services? Local government collects huge amounts of data, about everything from waste collection to procurement processes to care services for some of the most vulnerable people in society. By using council data better, is there potential to make these services more personalised, more effective and more efficient?

Nesta’s Local Datavores research programme aims to answer this question. Where, how and to what extent can better data use can help councils to achieve their strategic objectives? This report is the first in a series, aimed primarily at helping local public sector staff, from senior commissioners through to frontline professionals, get more value from the data they hold….(More)”-

From smart city to open city: Lessons from Jakarta Smart City

Curated on Posted on by Stefaan Verhulst

Putri, D.A., CH Karlina, M., Tanaya, J., at the Centre for Innovation Policy and Governance, Indonesia: “In 2011, Indonesia started its Open Government journey when along with seven other countries it initiated Open Government Partnership. Following the global declaration, Indonesia launched the Open Government Indonesia (OGI) in January 2012 with the aim to introduce open government reforms, including open data. This initiative is supported by Law No. 14/2008 on Freedom of Information. Despite its early stage, the implementation of Open Government in Indonesia has shown promising developments, with three action plans enacted in the last four years. In the Southeast Asian region, Indonesia could be considered a pioneer in implementing the open data initiative at national as well as sub-national levels. In some cases, the open data initiative at sub- national level has even surpassed the progress at the national level. Jakarta, for example, became the first city to have its own gubernatorial bylaw on data and system management, which requires the city administration and agencies to open its public data, thus leading to the birth of open data initiatives in the city. The city also have Jakarta Smart City that connect sub-districts officials with the citizen. Jakarta Smart City is an initiative that promote openness of the government through public service delivery. This paper aims to take a closer look on the dynamics of citizens-generated data in Jakarta and how Jakarta smart city program contributes to the implementation of open data….(More)”

Human Smart Cities

Curated on Posted on by Stefaan Verhulst

Book edited by Concilio, Grazia and  Rizzo, Francesca: “Within the most recent discussion on smart cities and the way this vision is affecting urban changes and dynamics, this book explores the interplay between planning and design both at the level of the design and planning domains’ theories and practices.
Urban transformation is widely recognized as a complex phenomenon, rich in uncertainty. It is the unpredictable consequence of complex interplay between urban forces (both top-down or bottom-up), urban resources (spatial, social, economic and infrastructural as well as political or cognitive) and transformation opportunities (endogenous or exogenous).

The recent attention to Urban Living Lab and Smart City initiatives is disclosing a promising bridge between the micro-scale environments, with the dynamics of such forces and resources, and the urban governance mechanisms. This bridge is represented by those urban collaborative environments, where processes of smart service co-design take place through dialogic interaction with and among citizens within a situated and cultural-specific frame….(More)”

Enablers for Smart Cities

Curated on Posted on by Stefaan Verhulst

Book by Amal El Fallah Seghrouchni, Fuyuki Ishikawa, Laurent Hérault, and Hideyuki Tokuda: “Smart cities are a new vision for urban development.  They integrate information and communication technology infrastructures – in the domains of artificial intelligence, distributed and cloud computing, and sensor networks – into a city, to facilitate quality of life for its citizens and sustainable growth.  This book explores various concepts for the development of these new technologies (including agent-oriented programming, broadband infrastructures, wireless sensor networks, Internet-based networked applications, open data and open platforms), and how they can provide smart services and enablers in a range of public domains.

The most significant research, both established and emerging, is brought together to enable academics and practitioners to investigate the possibilities of smart cities, and to generate the knowledge and solutions required to develop and maintain them…(More)”

Smart Cities – International Case Studies

Curated on Posted on by Stefaan Verhulst

“These case studies were developed by the Inter-American Development Bank (IDB), in association with the Korea Research Institute for Human Settlements (KRIHS).

Anyang, Korea Anyang, a 600,000 population city near Seoul is developing international recognition on its smart city project that has been implemented incrementally since 2003. This initiative began with the Bus Information System to enhance citizen’s convenience at first, and has been expanding its domain into wider Intelligent Transport System as well as crime and disaster prevention in an integrated manner. Anyang is considered a benchmark for smart city with a 2012 Presidential Award in Korea and receives large number of international visits. Anyang’s Integrated Operation and Control Center (IOCC) acts as the platform that gathers, analyzes and distributes information for mobility, disasters management and crime. Anyang is currently utilizing big data for policy development and is continuing its endeavor to expand its smart city services into areas such as waste and air quality management. Download Anyang case study

Medellín, Colombia Medellin is a city that went from being known for its security problems to being an international referent of technological and social innovation, urban transformation, equity, and citizen participation. This report shows how Medellin has implemented a series of strategies that have made it a smart city that is developing capacity and organic structure in the entities that control mobility, the environment, and security. In addition, these initiatives have created mechanisms to communicate and interact with citizens in order to promote continuous improvement of smart services.

Through the Program “MDE: Medellin Smart City,” Medellin is implementing projects to create free Internet access zones, community centers, a Mi-Medellin co-creation portal, open data, online transactions, and other services. Another strategy is the creation of the Smart Mobility System which, through the use of technology, has achieved a reduction in the number of accidents, improvement in mobility, and a reduction in incident response time. Download Medellin case study

Namyangju, Korea…

Orlando, U.S.…

Pangyo, Korea…

Rio de Janeiro, Brazil… 

Santander, España…

Singapore…

Songdo, Korea…

Tel Aviv, Israel… (More)”

Privacy concerns in smart cities

Curated on Posted on by Stefaan Verhulst

Liesbet van Zoonen in Government Information Quarterly: “In this paper a framework is constructed to hypothesize if and how smart city technologies and urban big data produce privacy concerns among the people in these cities (as inhabitants, workers, visitors, and otherwise). The framework is built on the basis of two recurring dimensions in research about people’s concerns about privacy: one dimensions represents that people perceive particular data as more personal and sensitive than others, the other dimension represents that people’s privacy concerns differ according to the purpose for which data is collected, with the contrast between service and surveillance purposes most paramount. These two dimensions produce a 2 × 2 framework that hypothesizes which technologies and data-applications in smart cities are likely to raise people’s privacy concerns, distinguishing between raising hardly any concern (impersonal data, service purpose), to raising controversy (personal data, surveillance purpose). Specific examples from the city of Rotterdam are used to further explore and illustrate the academic and practical usefulness of the framework. It is argued that the general hypothesis of the framework offers clear directions for further empirical research and theory building about privacy concerns in smart cities, and that it provides a sensitizing instrument for local governments to identify the absence, presence, or emergence of privacy concerns among their citizens….(More)”