Citizen-Driven Innovation : A Guidebook for City Mayors and Public Administrators


Guidebook by Eskelinen, Jarmo; Garcia Robles, Ana; Lindy, Ilari; Marsh, Jesse; Muente-Kunigami, Arturo:  “… aims to bring citizen-driven innovation to policy makers and change agents around the globe, by spreading good practice on open and participatory approaches as applied to digital service development in different nations, climates, cultures, and urban settings. The report explores the concept of smart cities through a lens that promotes citizens as the driving force of urban innovation. Different models of smart cities are presented, showing how citizen-centric methods have been used to mobilize resources to respond to urban innovation challenges in a variety of situations, objectives, and governance structures. The living lab approach strengthens these processes as one of the leading methods for agile development or the rapid prototyping of ideas, concepts, products, services, and processes in a highly decentralized and user-centric manner. By adopting these approaches and promoting citizen-driven innovation, cities around the world are aiming to alleviate the demand for services, increase the quality of delivery, and promote local entrepreneurship. This guidebook is structured into seven main sections: an introductory section describes the vision of a humanly smart city, in order to give an idea of the kind of result that can be attained from opening up and applying citizen-driven innovation methods. Chapter one getting started helps mayors launch co-design initiatives, exploring innovation processes founded on trust and verifying the benefits of opening up. Chapter two, building a strategy identifies the key steps for building an innovation partnership and together defining a sustainable city vision and scenarios for getting there. Chapter three, co-designing solutions looks at the process of unpacking concrete problems, working creatively to address them, and following up on implementation. Chapter four, ensuring sustainability describes key elements for long-term viability: evaluation and impact assessment, appropriate institutional structuring, and funding and policy support. Chapter five, joining forces suggests ways to identify a unique role for participation in international networks and how to best learn from cooperation. Finally, the report provides a starter pack with some of the more commonly used tools and methods to support the kinds of activities described in this guidebook….(More)”

Montreal plans to become a Smart City with free WiFi and open data


Ian Hardy at MobileSyrup: “Earlier this month, the Coderre Administration announced the Montreal Action Plan that includes 70 projects that will turn Montreal into a “smart city.”

The total allocated budget of $23 million is broken down into 6 sections — listed below with the official description — and is targeted for completion by the end of 2017. Apart from ensuring a fast fiber network, “unleashing municipal data,” and the rollout of “intelligent transport systems” that will bring your real-time info on your subway/bus/car service, the city plans to deploy free WiFi.

According to the statement, Montreal will be deploying wireless access points in 750 locations to have facilitate free public WiFi. The larger idea is to “enhance the experience of citizens, boost tourism and accelerate economic development of Montreal.”…

1. Wi-Fi public: Deploy APs to extend coverage in the area, creating a harmonized experience and provide uniform performance across the network to enhance the experience of citizens, boost tourism and accelerate the economic development of Montreal.

2. Very high speed network, multiservice: Adopt a telecommunications policy, create one-stop telecommunications and urban integrate the telecommunications component in the charter of all major urban projects, so that all players in the Montreal community have access a fiber network at high speed and multi-service, that meets their current and future needs.

3. Economic Niche smart city: Create an environment facilitating the emergence of companies in the smart city economic niche, multiply the sources of innovation for solving urban problems and simplify doing business with the City, so that Montreal becoming a leader in innovation as smart city and accelerate economic development.

4. Intelligent Mobility: Make available all data on mobility in real time, implement intelligent transport systems, intermodal and integrated deployment and support solutions designed to inform users to optimize mobility users in real time on the entire territory.

5. Participatory democracy: Unleashing municipal data, information management and governance and adapt the means of citizen participation to make them accessible online, to improve access to the democratic process and consolidate the culture of transparency and accountability.

6. Digital Public Services: Making a maximum of services available on a multitude of digital channels, involve citizens in the development of services and create opportunities for all, to become familiar with their use, to provide access to municipal services 24/7, across multiple platforms….(More)”

Smart Cities, Smart Governments and Smart Citizens: A Brief Introduction


Paper by Gabriel Puron Cid et al in the International Journal of E-Planning Research (IJEPR): “Although the field of study surrounding the “smart city” is in an embryonic phase, the use of information and communication technologies (ICT) in urban settings is not new (Dameri and Rosenthal-Sabroux, 2014; Toh and Low, 1993; Tokmakoff and Billington, 1994). Since ancient times, cities and metropolitan areas have propelled social transformation and economic prosperity in many societies (Katz and Bradley, 2013). Many modern urban sites and metros have leveraged the success and competitiveness of ICTs (Caragliu, Del Bo and Nijkamp, 2011). At least in part, the recent growth of smart city initiatives can be attributed to the rapid adoption of mobile and sensor technologies, as well as the diversity of available Internet applications (Nam and Pardo, 2011; Oberti and Pavesi, 2013).

The effective use of technological innovations in urban sites has been embraced by the emergent term “smart city”, with a strong focus on improving living conditions, safeguarding the sustainability of the natural environment, and engaging with citizens more effectively and actively (Dameri and Rosenthal-Sabroux, 2014). Also known as smart city, digital city, or intelligent city, many of these initiatives have been introduced as strategies to improve the utilization of physical infrastructure (e.g., roads and utility grids), engage citizens in active local governance and decision making, foster sustainable growth, and help government officials learn and innovate as the environment changes….(More)”

Governing the smart city: a review of the literature on smart urban governance


Review by Albert Meijer and Manuel Pedro Rodríguez Bolívar in International Review of Administrative Sciences: “Academic attention to smart cities and their governance is growing rapidly, but the fragmentation in approaches makes for a confusing debate. This article brings some structure to the debate by analyzing a corpus of 51 publications and mapping their variation. The analysis shows that publications differ in their emphasis on (1) smart technology, smart people or smart collaboration as the defining features of smart cities, (2) a transformative or incremental perspective on changes in urban governance, (3) better outcomes or a more open process as the legitimacy claim for smart city governance. We argue for a comprehensive perspective: smart city governance is about crafting new forms of human collaboration through the use of ICTs to obtain better outcomes and more open governance processes. Research into smart city governance could benefit from previous studies into success and failure factors for e-government and build upon sophisticated theories of socio-technical change. This article highlights that smart city governance is not a technological issue: we should study smart city governance as a complex process of institutional change and acknowledge the political nature of appealing visions of socio-technical governance….(More)”

Urban Data Games: creating smart citizens for smart cities


Paper by Wolff, Annika; Kortuem, Gerd and Cavero, Jose: “A bottom-up approach to smart cities places citizens in an active role of contributing, analysing and interpreting data in pursuit of tackling local urban challenges and building a more sustainable future city. This vision can only be realised if citizens have sufficient data literacy skills and experience of large, complex, messy, ever expanding data sets. Schools typically focus on teaching data handling skills using small, personally collected data sets obtained through scientific experimentation, leading to a gap between what is being taught and what will be needed as big data and analytics become more prevalent. This paper proposes an approach to teaching data literacy in the context of urban innovation tasks, using an idea of Urban Data Games. These are supported by a set of training data and resources that will be used in school trials for exploring the problems people have when dealing with large data and trialling novel approaches for teaching data literacy….(More)”

31 cities agree to use EU-funded open innovation platform for better smart cities’ services


European Commission Press Release: “At CEBIT, 25 cities from 6 EU countries (Belgium, Denmark, Finland, Italy, Portugal and Spain) and 6 cities from Brazil will present Open & Agile Smart Cities Task Force (OASC), an initiative making it easier for city councils  and startups to improve smart city services (such as transport, energy efficiency, environmental or e-health services). This will be achieved thanks to FIWARE, an EU-funded, open source platform and cloud-based building blocks developed in the EU that can be used to develop a huge range of applications, from Smart Cities to eHealth, and from transport to disaster management. Many applications have already been built using FIWARE – from warnings of earthquakes to preventing food waste to Smartaxi apps. Find a full list of cities in the Background.

The OASC deal will allow cities to share their open data (collected from sensors measuring, for example, traffic flows) so that startups can develop apps and tools that benefit all citizens (for example, an app with traffic information for people on the move). Moreover, these systems will be shared between cities (so, an app with transport information developed in city A can be also adopted by city B, without the latter having to develop it from scratch); FIWARE will also give startups and app developers in these cities access to a global market for smart city services.

Cities from across the globe are trying to make the most of open innovation. This will allow them to include a variety of stakeholders in their activities (services are increasingly connected to other systems and innovative startups are a big part of this trend) and encourage a competitive yet attractive market for developers, thus reducing costs, increasing quality and avoiding vendor lock-in….(More)”

Urban technology analysis matrix


New Paper by  Pablo Emilio Branchi , Carlos Fernández-Valdivielso , and Ignacio Raúl Matías: “Our objective is to develop a method for better analyzing the utility and impact of new technologies on Smart Cities. We have designed a tool that will evaluate new technologies according to a three-pronged scoring system that considers the impact on physical space, environmental issues, and city residents. The purpose of this tool is to be used by city planners as part of a strategic approach to the implementation of a Smart City initiative in order to reduce unnecessary public spending and ensure the optimal allocation of city resources….

The paper provides a list of the different elements to be analyzed in Smart Cities in the form of a matrix and develops the methodology to evaluate them in order to obtain a final score for technologies prior to its application in cities….Traditional technological scenarios have been challenged, and Smart Cities have become the center of urban competitiveness. A lack of clarity has been detected in the way of describing what Smart Cities are, and we try to establish a methodology for urban policy makers to do so. As a dynamic process that affects several aspects, researchers are encouraged to test the proposed solution further. (More)”

 

The Tricky Task of Rating Neighborhoods on 'Livability'


Tanvi Misra at CityLab: “Jokubas Neciunas was looking to buy an apartment almost two years back in Vilnius, Lithuania. He consulted real estate platforms and government data to help him decide the best option for him. In the process, he realized that there was a lot of information out there, but no one was really using it very well.
Fast-forward two years, and Neciunas and his colleagues have created PlaceILive.com—a start-up trying to leverage open data from cities and information from social media to create a holistic, accessible tool that measures the “livability” of any apartment or house in a city.
“Smart cities are the ones that have smart citizens,” says PlaceILive co-founder Sarunas Legeckas.
The team recognizes that foraging for relevant information in the trenches of open data might not be for everyone. So they tried to “spice it up” by creating a visually appealing, user-friendly portal for people looking for a new home to buy or rent. The creators hope PlaceILive becomes a one-stop platform where people find ratings on every quality-of-life metric important to them before their housing hunt begins.
In its beta form, the site features five cities—New York, Chicago, San Francisco, London and Berlin. Once you click on the New York portal, for instance, you can search for the place you want to know about by borough, zip code, or address. I pulled up Brooklyn….The index is calculated using a variety of public information sources (from transit agencies, police departments, and the Census, for instance) as well as other available data (from the likes of Google, Socrata, and Foursquare)….(More)”

Open data: how mobile phones saved bananas from bacterial wilt in Uganda


Anna Scott in The Guardian:”Bananas are a staple food in Uganda. Ugandans eat more of the fruit than any other country in the world. Each person eats on average 700g (about seven small bananas) a day, according to the International Food Policy Research Institute, and they provide up to 27% of the population’s calorie intake.
But since 2002 a disease known as banana bacterial wilt (BBW) has wiped out crops across the country. When plants are infected, they cannot absorb water so their leaves start to shrivel and they eventually die….
The Ugandan government drew upon open data – data that is licensed and made available for anyone to access and share – about the disease made available by Unicef’s community polling project Ureport to deal with the problem.
Ureport mobilises a network of nearly 300,000 volunteers across Uganda, who use their mobiles to report on issues that affect them, from polio immunisation to malaria treatment, child marriage, to crop failure. It gathers data from via SMS polls and publishes the results as open sourced, open datasets.
The results are sent back to community members via SMS along with treatment options and advice on how best to protect their crops. Within five days of the first SMS being sent out, 190,000 Ugandans had learned about the disease and knew how to save bananas on their farms.
Via the Ureport platform, the datasets can also be accessed in real-time by community members, NGOs and the Ugandan government, allowing them to target treatments to where they we needed most. They are also broadcast on radio shows and analysed in articles produced by Ureport, informing wider audiences of scope and nature of the disease and how best to avoid it….
A report published this week by the Open Data Institute (ODI) features stories from around the world which reflect how people are using open date in development. Examples range from accessing school results in Tanzania to building smart cities in Latin America….(More).”

More Power to the People: How Cities Are Letting Data Flow


Stephen Taylor at People4SmarterCities: “Smart cities understand that engaging the public in decision-making is vital to enhancing services and ensuring accountability. Here are three ideas that show how cities are embracing new technologies and opening up data to spur civic participation and improve citizens’ lives.

 City Texts Help Keep Food on the Table
In San Francisco, about a third of the 52,000 people that receive food stamps are disenrolled from the program because they miss certain deadlines, such as filing quarterly reports with the city’s Human Services Agency. To help keep recipients up to date on their status, the nonprofit organization Code for America worked with the city agency to create Promptly, an open-source software platform that sends alerts by text message when citizens need to take action to keep their benefits. Not only does it help ensure that low-income residents keep food on the table, it also helps the department run more efficiently as less staff time is spent on re-enrollments.
Fired Up in Los Angeles Over Open Data
For the Los Angeles Fire Department, its work is all about responding to citizens. Not only does it handle fire and medical calls, it’s also the first fire agency in the U.S. to gather and post data on its emergency-response times on the Internet through a program called FireStat. The data gives citizens the opportunity to review metrics such as the amount of time it takes for stations to process emergency calls, the time for firefighters to leave the station and the travel time to the incident for each of its 102 firehouses throughout the city. The goal of FireStat is to see where and how response times can be improved, while increasing management accountability….(More)”