Civil society and online connectivity: controlling corruption on the net?


Niklas Kossow, Roberto Martínez and Barranco Kukutschka in Crime, Law and Social Change:”Over the past years, an increasing number of studies have looked at the use of internet and communications technology (ICT) in the fight against corruption. While there is broad agreement that ICT tools can be effective in controlling corruption, the mechanisms by which they are doing this are much less clear. This paper attempts to shine some light on this relationship. It focusses on the role of ICT in empowering citizens and supporting civil society. It argues that enlightened citizens can use internet access and social media to inform themselves on corruption, mobilise support for anti-corruption movements and gather information in order to shine a light on particularistic practices. Defining corruption as a collective action problem, the paper provides quantitative evidence to support its claim that ICT can support collective action of an informed citizenry and thus contribute to the control of corruption….(more)”

The Prospects & Limits of Deliberative Democracy


Introduction by  and  of Special Issue of Daedalus:Democracy is under siege. Approval ratings for democratic institutions in most countries around the world are at near-record lows. The number of recognized democratic countries in the world is no longer expanding after the so-called Third Wave of democratic transitions. Indeed, there is something of a “democratic recession.” Further, some apparently democratic countries with competitive elections are undermining elements of liberal democracy: the rights and liberties that ensure freedom of thought and expression, protection of the rule of law, and all the protections for the substructure of civil society that may be as important for making democracy work as the electoral process itself. The model of party competition-based democracy – the principal model of democracy in the modern era – seems under threat.

That model also has competition. What might be called “meritocratic authoritarianism,” a model in which regimes with flawed democratic processes nevertheless provide good governance, is attracting attention and some support. Singapore is the only successful extant example, although some suggest China as another nation moving in this direction. Singapore is not a Western-style party- and competition-based democracy, but it is well-known for its competent civil servants schooled in making decisions on a cost-benefit basis to solve public problems, with the goals set by elite consultation with input from elections rather than by party competition.

Public discontent makes further difficulties for the competitive model. Democracies around the world struggle with the apparent gulf between political elites who are widely distrusted and mobilized citizens who fuel populism with the energy of angry voices. Disillusioned citizens turning against elites have produced unexpected election results, including the Brexit decision and the 2016 U.S. presidential election.

The competitive elections and referenda of most current democracies depend on mobilizing millions of voters within a context of advertising, social media, and efforts to manipulate as well as inform public opinion. Competing teams want to win and, in most cases, are interested in informing voters only when it is to their advantage. The rationale for competitive democracy, most influentially developed by the late economist Joseph Schumpeter, held that the same techniques of advertising used in the commercial sphere to get people to buy products can be expected in the political sphere. On this view, we should not expect a “genuine” public will, but rather “a manufactured will” that is just a by-product of political competition.

Yet the ideal of democracy as the rule of “the people” is deeply undermined when the will of the people is in large part manufactured. The legitimacy of democracy depends on some real link between the public will and the public policies and office-holders who are selected. Although some have criticized this “folk theory of democracy” as empirically naive, its very status as a folk theory reflects how widespread this normative expectation is.5 To the extent that leaders manufacture the public will, the normative causal arrow goes in the wrong direction. If current democracies cannot produce meaningful processes of public will formation, the legitimacy claims of meritocratic autocracies or even more fully autocratic systems become comparatively stronger.

Over the last two decades, another approach to democracy has become increasingly prominent. Based on greater deliberation among the public and its representatives, deliberative democracy has the potential, at least in theory, to respond to today’s current challenges. If the many versions of a more deliberative democracy live up to their aspirations, they could help revive democratic legitimacy, provide for more authentic public will formation, provide a middle ground between widely mistrusted elites and the angry voices of populism, and help fulfill some of our common normative expectations about democracy.

Can this potential be realized? In what ways and to what extent? Deliberative democracy has created a rich literature in both theory and practice. This issue of Dædalus assesses both its prospects and limits. We include advocates as well as critics. As deliberative democrats, our aim is to stimulate public deliberation about deliberative democracy, weighing arguments for and against its application in different contexts and for different purposes.

How can deliberative democracy, if it were to work as envisaged by its supporters, respond to the challenges just sketched? First, if the more-deliberative institutions that many advocate can be applied to real decisions in actual ongoing democracies, arguably they could have a positive effect on legitimacy and lead to better governance. They could make a better connection between the public’s real concerns and how they are governed. Second, these institutions could help fill the gap between distrusted elites and angry populists. Elites are distrusted in part because they seem and often are unresponsive to the public’s concerns, hopes, and values. Perhaps, the suspicion arises, the elites are really out for themselves. On the other hand, populism stirs up angry, mostly nondeliberative voices that can be mobilized in plebescitary campaigns, whether for Brexit or for elected office. In their contributions to this issue, both Claus Offe and Hélène Landemore explore the crisis of legitimacy in representative government, including the clash between status quo – oriented elites and populism. Deliberative democratic methods open up the prospect of prescriptions that are both representative of the entire population and based on sober, evidence-based analysis of the merits of competing arguments. Popular deliberative institutions are grounded in the public’s values and concerns, so the voice they magnify is not the voice of the elites. But that voice is usually also, after deliberation, more evidence-based and reflective of the merits of the major policy arguments. Hence these institutions fill an important gap.

How might popular deliberative democracy, if it were to work as envisaged by its supporters, fulfill normative expectations of democracy, thought to be unrealistic by critics of the “folk theory”? The issue turns on the empirical possibility that the public can actually deliberate. Can the people weigh the trade-offs? Can they assess competing arguments? Can they connect their deliberations with their voting preferences or other expressions of preference about what should be done? Is the problem that the people are not competent, or that they are not in the right institutional context to be effectively motivated to participate? These are empirical questions, and the controversies about them are part of our dialogue.

This issue includes varying definitions, approaches, and contexts. The root notion is that deliberation requires “weighing” competing arguments for policies or candidates in a context of mutually civil and diverse discussion in which people can decide on the merits of arguments with good information. Is such a thing possible in an era of fake news, social media, and public discussions largely among the like-minded? These are some of the challenges facing those who might try to make deliberative democracy practical….(More)”

The Problem With Participatory Democracy Is the Participants


Eitan D. Hersh in the New York Times: “…For years, political scientists have studied how people vote, petition, donate, protest, align with parties and take in the news, and have asked what motivates these actions. The typical answers are civic duty and self-interest.

But civic duty and self-interest do not capture the ways that middle- and upper-class Americans are engaging in politics. Now it is the Facebooker who argues with friends of friends he does not know; the news consumer who spends hours watching cable; the repeat online petitioner who demands actions like impeaching the president; the news sharer willing to spread misinformation and rumor because it feels good; the data junkie who frantically toggles between horse races in suburban Georgia and horse races in Britain and France and horse races in sports (even literal horse races).

What is really motivating this behavior is hobbyism — the regular use of free time to engage in politics as a leisure activity. Political hobbyism is everywhere.

There are several reasons. For one, technology allows those interested in politics to gain specialized knowledge and engage in pleasing activities, like reinforcing their views with like-minded friends on Facebook. For another, our era of relative security (nearly a half-century without a conscripted military) has diminished the solemnity that accompanied politics in the past. Even in the serious moments since the 2016 election, political engagement for many people is characterized by forwarding the latest clip that embarrasses the other side, like videos of John McCain asking incomprehensible questions or Elizabeth Warren “destroying” Betsy DeVos.

Then there are the well-intentioned policy innovations over the years that were meant to make politics more open but in doing so exposed politics to hobbyists: participatory primaries, ballot initiatives, open-data policies, even campaign contribution limits. The contribution rules that are now in place favor the independent vanity projects of wealthy egomaniacs instead of allowing parties to raise money and build durable local support.

The result of this is political engagement that takes the form of partisan fandom, the seeking of cheap thrills, and amateurs trying their hand at a game — the billionaire funding “super PACs” all the way down to the everyday armchair quarterback who professes that the path to political victory is through ideological purity. (In the face of a diverse and moderate country, the demand for ideological purity itself can be a symptom of hobbyism: If politics is a sport and the stakes are no higher, why not demand ideological purity if it feels good?)….

What, exactly, is wrong with political hobbyism? We live in a democracy, after all. Aren’t we supposed to participate? Political hobbyism might not be so bad if it complemented mundane but important forms of participation. The problem is that hobbyism is replacing other forms of participation, like local organizing, supporting party organizations, neighbor-to-neighbor persuasion, even voting in midterm elections — the 2014 midterms had the lowest level of voter participation in over 70 years.

The Democratic Party, the party that embraces “engagement,” is in atrophy in state legislatures across the country. Perhaps this is because state-level political participation needs to be motivated by civic duty; it is not entertaining enough to pique the interest of hobbyists. The party of Hollywood celebrities also struggles to energize its supporters to vote. Maybe it is because when politics is something one does for fun rather than out of a profound moral obligation, the citizen who does not find it fun has no reason to engage. The important parts of politics for the average citizen simply may not be enjoyable….

An unqualified embrace of engagement, without leaders channeling activists toward clear goals, yields the spinning of wheels of hobbyism.

Democrats should know that an unending string of activities intended for instant gratification does not amount to much in political power. What they should ask is whether their emotions and energy are contributing to a behind-the-scenes effort to build local support across the country or whether they are merely a hollow, self-gratifying manifestation of the new political hobbyism….(More)”

The solution to US politics’ Facebook problem is Facebook


Parag Khanna in Quartz: “In just one short decade, Facebook has evolved from a fast-growing platform for sharing classmates’ memories and pet photos to being blamed for Donald Trump’s election victory, promoting hate speech, and accelerating ISIS recruitment. Clearly, Facebook has outgrown its original mission.

It should come as no surprise then that Facebook CEO Mark Zuckerberg has in the past few months issued a long manifesto explaining the company’s broader aim to foster global connectivity, given a commencement speech at Harvard focused on the need for people to feel a meaningful “sense of purpose,” as well as more recently changed the company’s mission to “give people the power to build community and bring the world closer together.”

In truth, Facebook has been doing this all along. In just a three year period between 2011-2014, the average number of international “friends” Facebook members have (whether from rich or poor countries) doubled and in many cases tripled. There is no denying that without Facebook, people would have much less exposure to people they would never meet, and therefore opportunities to gain wider perspectives (irrespective of whether they confirm or contradict one’s own). Then there are charities and NGOs from UNICEF to Human Rights Watch that raise millions of dollars on Facebook and other online platforms such as Avaaz and Change.org.

Facebook has just crossed two billion monthly users, meaning more people express their views on it each month than will vote in all elections in the world this year. That makes Facebook the largest player in wide array of social media tools that are the epicenter–and the lightening rod–for our conversation about technology and politics. Ironically, though, while so many of these innovations come out of the US, the American approach to using digital technology for better governance is at best pathetic…. Sloppy analysis, a cynical Kommentariat and an un-innovative government have led America down the path of ignoring most of the positive ways digital governance can unfold. Fortunately, there are plenty of lessons from around the world for those who care to look and learn.

Citizen engagement is an obvious start. But this should be more than just live-streamed town halls and Q&As in the run-up to elections. European governments such as the UK use Facebook pages to continuously gather policy proposals on public spending priorities. In Estonia, electronic voting is the norm. In the world’s oldest direct democracy, Switzerland, citizen petitions and initiatives are being digitized for even more transparent and inclusive deliberation. In Australia, the Flux movement is allowing all citizens to cast digital ballots on specific policy issues and submit them straight to parliament. Meanwhile, America has the Koch Brothers and the NRA…..

Even governments that are less respected in the West because their regimes do not resemble our own do a better job of harnessing social media. Sheikh Mohammed, ruler of Dubai, uses Facebook to crowdsource suggestions for infrastructure projects and other ideas from a population that is a whopping 90 percent foreign.

Singapore may be the most sophisticated government in this domain. Though the incumbent People’s Action Party (PAP) wins every parliamentary election hands-down, more important is the fact that surveys the public ad nauseam on issues of savings and healthcare, transit routes, immigration policy and just about everything else. Singapore is not Switzerland, but it might be the world’s most responsive government.

This is how governments that appear illegitimate according to a narrow reading of Western political theory boast far higher public satisfaction than most all Western governments today. If you don’t understand this, you probably spend too much time in a filter bubble….

The US should aspire to be a place where democracy and data reinforce rather than contradict each other….(More)

Using Collaboration to Harness Big Data for Social Good


Jake Porway at SSIR: “These days, it’s hard to get away from the hype around “big data.” We read articles about how Silicon Valley is using data to drive everything from website traffic to autonomous cars. We hear speakers at social sector conferences talk about how nonprofits can maximize their impact by leveraging new sources of digital information like social media data, open data, and satellite imagery.

Braving this world can be challenging, we know. Creating a data-driven organization can require big changes in culture and process. Some nonprofits, like Crisis Text Line and Watsi, started off boldly by building their own data science teams. But for the many other organizations wondering how to best use data to advance their mission, we’ve found that one ingredient works better than all the software and tech that you can throw at a problem: collaboration.

As a nonprofit dedicated to applying data science for social good, DataKind has run more than 200 projects in collaboration with other nonprofits worldwide by connecting them to teams of volunteer data scientists. What do the most successful ones have in common? Strong collaborations on three levels: with data science experts, within the organization itself, and across the nonprofit sector as a whole.

1. Collaborate with data science experts to define your project. As we often say, finding problems can be harder than finding solutions. ….

2. Collaborate across your organization to “build with, not for.” Our projects follow the principles of human-centered design and the philosophy pioneered in the civic tech world of “design with, not for.” ….

3. Collaborate across your sector to move the needle. Many organizations think about building data science solutions for unique challenges they face, such as predicting the best location for their next field office. However, most of us are fighting common causes shared by many other groups….

By focusing on building strong collaborations on these three levels—with data experts, across your organization, and across your sector—you’ll go from merely talking about big data to making big impact….(More).

ePolicyWorks


About ePolicyWorks: “Launched by the U.S. Department of Labor’s Office of Disability Employment Policy (ODEP), ePolicyWorks is a Web-based approach to policymaking that engages citizens and stakeholders in new and innovative ways. The initiative leverages the latest technology to address barriers to employment for people with disabilities and fosters real-time collaboration and communication around key issues.

Features: Participants in the ePolicyWorks initiative benefit from a variety of tools and features to help them stay informed, build relationships and partner on important policy developments. These include Web-based dialogues on key issues, interactive Twitter chats and RSS feeds. These online collaborative spaces are where stakeholders can learn and contribute to the conversation about the intersection between employment, disability and specific policy areas.

 Issue Areas: ePolicyWorks’ goal is to break down barriers to employment for people with disabilities. The initiative is focused on the use of technology to support jobseekers in their search and employees in their careers; accessible transportation to get people to and from work; youth and young adult jobseekers; and how stay-at-work/return-to-work policies support employees and businesses….(More)”

News consumption app helps users diversify their sources


Springwise: “In an era where the term ‘fake news’ has become commonplace, news app Read Across the Aisle by US-based BeeLine Reader is designed to help users break out from the ‘filter bubble’ of media sources they are inclined to read from by offering articles from opposing angles. The app, which is Kickstarter funded, hopes to combat political polarization by allowing readers to see the partisan bias of the news sources they are accessing. It tracks the user’s own political news bias over time, and finds reliable new sources from both the left and right wing to offer a reader a well-rounded spectrum of approaches.

Research has found that Internet users, particularly in the realm of news and social media, tend to immerse themselves with those who have similar opinions, meaning other information can be missed or deemed false. App users are informed when their reading habits skew too far to one side of the political spectrum, and are consequently prompted to read articles written by the press from the opposing side.

As the once-popular newspapers have made way for online news consumption, technology to support the industry has excelled. Recent innovations covered by Springwise include a blockchain transparency tool applied to newsfeeds to create algorithms of trustworthy news sources, and a news website that encourages readers to empathise with opposing views….(More)”.

Detecting riots with Twitter


Cardiff University News: “An analysis of data taken from the London riots in 2011 showed that computer systems could automatically scan through Twitter and detect serious incidents, such as shops being broken in to and cars being set alight, before they were reported to the Metropolitan Police Service.

The computer system could also discern information about where the riots were rumoured to take place and where groups of youths were gathering. The new research, published in the peer-review journal ACM Transactions on Internet Technology, showed that on average the computer systems could pick up on disruptive events several minutes before officials and over an hour in some cases.

“Antagonistic narratives and cyber hate”

The researchers believe that their work could enable police officers to better manage and prepare for both large and small scale disruptive events.

Co-author of the study Dr Pete Burnap, from Cardiff University’s School of Computer Science and Informatics, said: “We have previously used machine-learning and natural language processing on Twitter data to better understand online deviance, such as the spread of antagonistic narratives and cyber hate…”

“We will never replace traditional policing resource on the ground but we have demonstrated that this research could augment existing intelligence gathering and draw on new technologies to support more established policing methods.”

Scientists are continually looking to the swathes of data produced from Twitter, Facebook and YouTube to help them to detect events in real-time.

Estimates put social media membership at approximately 2.5 billion non-unique users, and the data produced by these users have been used to predict elections, movie revenues and even the epicentre of earthquakes.

In their study the research team analysed 1.6m tweets relating to the 2011 riots in England, which began as an isolated incident in Tottenham on August 6 but quickly spread across London and to other cities in England, giving rise to looting, destruction of property and levels of violence not seen in England for more than 30 years.

Machine-learning algorithms

The researchers used a series of machine-learning algorithms to analyse each of the tweets from the dataset, taking into account a number of key features such as the time they were posted, the location where they were posted and the content of the tweet itself.

Results showed that the machine-learning algorithms were quicker than police sources in all but two of the disruptive events reported…(More)”.

Index: Collective Intelligence


By Hannah Pierce and Audrie Pirkl

The Living Library Index – inspired by the Harper’s Index – provides important statistics and highlights global trends in governance innovation. This installment focuses on collective intelligence and was originally published in 2017.

The Collective Intelligence Universe

  • Amount of money that Reykjavik’s Better Neighbourhoods program has provided each year to crowdsourced citizen projects since 2012: € 2 million (Citizens Foundation)
  • Number of U.S. government challenges that people are currently participating in to submit their community solutions: 778 (Challenge.gov).
  • Percent of U.S. arts organizations used social media to crowdsource ideas in 2013, from programming decisions to seminar scheduling details: 52% (Pew Research)
  • Number of Wikipedia members who have contributed to a page in the last 30 days: over 120,000 (Wikipedia Page Statistics)
  • Number of languages that the multinational crowdsourced Letters for Black Lives has been translated into: 23 (Letters for Black Lives)
  • Number of comments in a Reddit thread that established a more comprehensive timeline of the theater shooting in Aurora than the media: 1272 (Reddit)
  • Number of physicians that are members of SERMO, a platform to crowdsource medical research: 800,000 (SERMO)
  • Number of citizen scientist projects registered on SciStarter: over 1,500 (Collective Intelligence 2017 Plenary Talk: Darlene Cavalier)
  • Entrants to NASA’s 2009 TopCoder Challenge: over 1,800 (NASA)

Infrastructure

  • Number of submissions for Block Holm (a digital platform that allows citizens to build “Minecraft” ideas on vacant city lots) within the first six months: over 10,000 (OpenLearn)
  • Number of people engaged to The Participatory Budgeting Project in the U.S.: over 300,000. (Participatory Budgeting Project)
  • Amount of money allocated to community projects through this initiative: $238,000,000

Health

  • Percentage of Internet-using adults with chronic health conditions that have gone online within the US to connect with others suffering from similar conditions: 23% (Pew Research)
  • Number of posts to Patient Opinion, a UK based platform for patients to provide anonymous feedback to healthcare providers: over 120,000 (Nesta)
    • Percent of NHS health trusts utilizing the posts to improve services in 2015: 90%
    • Stories posted per month: nearly 1,000 (The Guardian)
  • Number of tumors reported to the English National Cancer Registration each year: over 300,000 (Gov.UK)
  • Number of users of an open source artificial pancreas system: 310 (Collective Intelligence 2017 Plenary Talk: Dana Lewis)

Government

  • Number of submissions from 40 countries to the 2017 Open (Government) Contracting Innovation Challenge: 88 (The Open Data Institute)
  • Public-service complaints received each day via Indonesian digital platform Lapor!: over 500 (McKinsey & Company)
  • Number of registered users of Unicef Uganda’s weekly, SMS poll U-Report: 356,468 (U-Report)
  • Number of reports regarding government corruption in India submitted to IPaidaBribe since 2011: over 140,000 (IPaidaBribe)

Business

  • Reviews posted since Yelp’s creation in 2009: 121 million reviews (Statista)
  • Percent of Americans in 2016 who trust online customer reviews as much as personal recommendations: 84% (BrightLocal)
  • Number of companies and their subsidiaries mapped through the OpenCorporates platform: 60 million (Omidyar Network)

Crisis Response

Public Safety

  • Number of sexual harassment reports submitted to from 50 cities in India and Nepal to SafeCity, a crowdsourcing site and mobile app: over 4,000 (SafeCity)
  • Number of people that used Facebook’s Safety Check, a feature that is being used in a new disaster mapping project, in the first 24 hours after the terror attacks in Paris: 4.1 million (Facebook)

Blockchains, personal data and the challenge of governance


Theo Bass at NESTA: “…There are a number of dominant internet platforms (Google, Facebook, Amazon, etc.) that hoard, analyse and sell information about their users in the name of a more personalised and efficient service. This has become a problem.

People feel they are losing control over how their data is used and reused on the web. 500 million adblocker downloads is a symptom of a market which isn’t working well for people. As Irene Ng mentions in a recent guest blog on the Nesta website, the secondary data market is thriving (online advertising is a major player), as companies benefit from the opacity and lack of transparency about where profit is made from personal data.

It’s said that blockchain’s key characteristics could provide a foundational protocol for a fairer digital identity system on the web. Beyond its application as digital currency, blockchain could provide a new set of technical standards for transparency, openness, and user consent, on top of which a whole new generation of services might be built.

While the aim is ambitious, a handful of projects are rising to the challenge.

Blockstack is creating a global system of digital IDs, which are written into the bitcoin blockchain. Nobody can touch them other than the owner of that ID. Blockstack are building a new generation of applications on top of this infrastructure which promises to provide “a new decentralized internet where users own their data and apps run locally”.

Sovrin attempts to provide users with “self-sovereign identity”. The argument is that “centralized” systems for storing personal data make it a “treasure chest for attackers”. Sovrin argues that users should more easily be able to have “ownership” over their data, and the exchange of data should be made possible through a decentralised, tamper-proof ledger of transactions between users.

Our own DECODE project is piloting a set of collaboratively owned, local sharing economy platforms in Barcelona and Amsterdam. The blockchain aims to provide a public record of entitlements over where people’s data is stored, who can access it and for what purpose (with some additional help from new techniques in zero-knowledge cryptography to preserve people’s privacy).

There’s no doubt this is an exciting field of innovation. But the debate is characterised by a lot of hype. The following sections therefore discuss some of the challenges thrown up when we start thinking about implementations beyond bitcoin.

Blockchains and the challenge of governance

As mentioned above, bitcoin is a “bearer asset”. This is a necessary feature of decentralisation — all users maintain sole ownership over the digital money they hold on the network. If users get hacked (digital wallets sometimes do), or if a password gets lost, the money is irretrievable.

While the example of losing a password might seem trivial, it highlights some difficult questions for proponents of blockchain’s wider uses. What happens if there’s a dispute over an online transaction, but no intermediary to settle it? What happens if a someone’s digital assets or their digital identity is breached and sensitive data falls into the wrong hands? It might be necessary to assign responsibility to a governing actor to help resolve the issue, but of course this would require the introduction of a trusted middleman.

Bitcoin doesn’t try to answer these questions; its anonymous creators deliberately tried to avoid implementing a clear model of governance over the network, probably because they knew that bitcoin would be used by people as a method for subverting the law. Bitcoin still sees a lot of use in gray economies, including for the sale of drugs and gambling.

But if blockchains are set to enter the mainstream, providing for businesses, governments and nonprofits, then they won’t be able to function irrespective of the law. They will need to find use-cases that can operate alongside legal frameworks and jurisdictional boundaries. They will need to demonstrate regulatory compliance, create systems of rules and provide accountability when things go awry. This cannot just be solved through increasingly sophisticated coding.

All of this raises a potential paradox recently elaborated in a post by Vili Lehdonvirta of the Oxford Internet Institute: is it possible to successfully govern blockchains without undermining their entire purpose?….

If blockchain advocates only work towards purely technical solutions and ignore real-world challenges of trying to implement decentralisation, then we’ll only ever see flawed implementations of the technology. This is already happening in the form of centrally administered, proprietary or ‘half-baked’ blockchains, which don’t offer much more value than traditional databases….(More)”.