Jennifer Hunter Childs et al in Survey Practice: “Periodically, the US Federal Government suffers from negative publicity, decreasing the confidence and trust people have in the government. Consequently, the leaders of several federal statistical agencies were interested in knowing if their public image would suffer from negative publicity. The researchers used data gathered in the Gallup Daily Poll to analyze and understand if negative government perceptions would negatively influence the perception of federal statistical agencies. The results indicate that as level of knowledge about and use of federal statistics increases, respondents’ differentiation among government entities also increases. For example, the strength of the relationship between people’s confidence in federal statistical agencies increased, whereas, the confidence in Congress and the military decreased. When confidence in Congress is particularly poor, results support the notion that increasing knowledge about the statistical system and increasing the public’s use of statistical data (through programs like the Census Bureau’s “Statistics in Schools”) could help people differentiate between sectors of the government, consequently increasing confidence in federal statistical agencies….(More)”
Web design plays a role in how much we reveal online
European Commission: “A JRC study, “Nudges to Privacy Behaviour: Exploring an Alternative Approach to Privacy Notices“, used behavioural sciences to look at how individuals react to different types of privacy notices. Specifically, the authors analysed users’ reactions to modified choice architecture (i.e. the environment in which decisions take place) of web interfaces.
Two types of privacy behaviour were measured: passive disclosure, when people unwittingly disclose personal information, and direct disclosure, when people make an active choice to reveal personal information. After testing different designs with over 3 000 users from the UK, Italy, Germany and Poland, results show web interface affects decisions on disclosing personal information. The study also explored differences related to country of origin, gender, education level and age.
A depiction of a person’s face on the website led people to reveal more personal information. Also, this design choice and the visualisation of the user’s IP or browsing history had an impact on people’s awareness of a privacy notice. If confirmed, these features are particularly relevant for habitual and instinctive online behaviour.
With regard to education, users who had attended (though not necessarily graduated from) college felt significantly less observed or monitored and more comfortable answering questions than those who never went to college. This result challenges the assumption that the better educated are more aware of information tracking practices. Further investigation, perhaps of a qualitative nature, could help dig deeper into this issue. On the other hand, people with a lower level of education were more likely to reveal personal information unwittingly. This behaviour appeared to be due to the fact that non-college attendees were simply less aware that some online behaviour revealed personal information about themselves.
Strong differences between countries were noticed, indicating a relation between cultures and information disclosure. Even though participants in Italy revealed the most personal information in passive disclosure, in direct disclosure they revealed less than in other countries. Approximately 75% of participants in Italy chose to answer positively to at least one stigmatised question, compared to 81% in Poland, 83% in Germany and 92% in the UK.
Approximately 73% of women answered ‘never’ to the questions asking whether they had ever engaged in socially stigmatised behaviour, compared to 27% of males. This large difference could be due to the nature of the questions (e.g. about alcohol consumption, which might be more acceptable for males). It could also suggest women feel under greater social scrutiny or are simply more cautious when disclosing personal information.
These results could offer valuable insights to inform European policy decisions, despite the fact that the study has targeted a sample of users in four countries in an experimental setting. Major web service providers are likely to have extensive amounts of data on how slight changes to their services’ privacy controls affect users’ privacy behaviour. The authors of the study suggest that collaboration between web providers and policy-makers can lead to recommendations for web interface design that allow for conscientious disclosure of privacy information….(More)”
Nudge 2.0
Philipp Hacker: “This essay is both a review of the excellent book “Nudge and the Law. A European Perspective”, edited by Alberto Alemanno and Anne-Lise Sibony, and an assessment of the major themes and challenges that the behavioural analysis of law will and should face in the immediate future.
The book makes important and novel contributions in a range of topics, both on a theoretical and a substantial level. Regarding theoretical issues, four themes stand out: First, it highlights the differences between the EU and the US nudging environments. Second, it questions the reliance on expertise in rulemaking. Third, it unveils behavioural trade-offs that have too long gone unnoticed in behavioural law and economics. And fourth, it discusses the requirement of the transparency of nudges and the related concept of autonomy. Furthermore, the different authors discuss the impact of behavioural regulation on a number of substantial fields of law: health and lifestyle regulation, privacy law, and the disclosure paradigm in private law.
This paper aims to take some of the book’s insights one step further in order to point at crucial challenges – and opportunities – for the future of the behavioural analysis of law. In the last years, the movement has gained tremendously in breadth and depth. It is now time to make it scientifically even more rigorous, e.g. by openly embracing empirical uncertainty and by moving beyond the neo-classical/behavioural dichotomy. Simultaneously, the field ought to discursively readjust its normative compass. Finally and perhaps most strikingly, however, the power of big data holds the promise of taking behavioural interventions to an entirely new level. If these challenges can be overcome, this paper argues, the intersection between law and behavioural sciences will remain one of the most fruitful approaches to legal analysis in Europe and beyond….(More)”
The Future of Public Participation: Better Design, Better Laws, Better Systems
Tina Nabatchi, Emma Ertinger and Matt Leighninger in Conflict Resolution Quaterly: “In the late 1980s and early 1990s, conflict resolution practitioners faced a dilemma: they understood how to design better ADR processes but were often unsure of their authority to offer ADR and were entrenched in systems that made it difficult to use ADR. Today, public participation faces a similar dilemma. We know what good participation looks like, but using better participation is challenging because of legal and systemic impediments. This need not be the case. In this article, we assert that tapping the full potential of public participation requires better designs, better laws, and better systems….(More)”
The Curious Politics of the ‘Nudge’
How do we really feel about policy “nudges”?
Earlier this month, President Obama signed an executive order directing federal agencies to collaborate with the White House’s new Social and Behavioral Sciences Team to use insights from behavioral science research to better serve the American people. For instance, studies show that people are more likely to save for retirement when they are automatically enrolled into a 401(k) retirement saving plan that they can opt out of than when they must actively opt in. The idea behind Mr. Obama’s initiative is that such soft-touch interventions, or “nudges,” can facilitate better decisions without resorting to heavier-handed strategies like mandates, taxes and bans.
The response to the executive order has been generally positive, but some conservatives have been critical, characterizing it as an instance of government overreach. (“President Obama Orders Behavioral Experiments on American Public” ran a headline on the website The Daily Caller.) However, it is worth noting that when a similar “behavioral insights team” was founded by the conservative government of the British prime minister, David Cameron, it met resistance from the political left. (“Brits’ Minds Will Be Controlled Without Us Knowing It” ran a headline in The Guardian.)
Is it possible that partisans from both ends of the political spectrum conflate their feelings about a general-purpose policymethod (such as nudges) with their feelings about a specific policy goal (or about those who endorse that goal)? We think so. In a series of recent experiments that we conducted with Todd Rogers of the Harvard Kennedy School, we found evidence for a “partisan nudge bias.”…
we also found that when behavioral policy tools were described without mention of a specific policy application or sponsor, the bias disappeared. In this “blind taste test,” liberals and conservatives were roughly equally accepting of the use of policy nudges.
This last finding is good news, because scientifically grounded, empirically validated behavioral innovations can help policy makers improve government initiatives for the benefit of all Americans, regardless of their political inclinations. “(More)
Routledge International Handbook of Ignorance Studies
Book edited by Matthias Gross and Linsey McGoey: “Once treated as the absence of knowledge, ignorance today has become a highly influential topic in its own right, commanding growing attention across the natural and social sciences where a wide range of scholars have begun to explore the social life and political issues involved in the distribution and strategic use of not knowing. The field is growing fast and this handbook reflects this interdisciplinary field of study by drawing contributions from economics, sociology, history, philosophy, cultural studies, anthropology, feminist studies, and related fields in order to serve as a seminal guide to the political, legal and social uses of ignorance in social and political life….(More)”
White House Announces New Steps to Improve Federal Programs by Leveraging Research Insights
Factsheet: “Today the White House will announce new actions to improve the effectiveness and efficiency of Federal programs by leveraging research insights about how people participate in, engage with, and respond to programs. Announcements include: an Executive Order, new guidance to Federal agencies to make government forms simpler and easier, and a report from the Social and Behavioral Sciences Team.
The report features the Social and Behavioral Sciences Team’s first year of projects, which have made government programs easier to access and more user-friendly, and have boosted program efficiency and integrity. As a result of these projects, more Servicemembers are saving for retirement, more students are going to college, more Veterans are accessing their benefits, more farmers are obtaining credit, and more families are gaining healthcare coverage.
The Federal Government administers a wide array of programs on behalf of the American people, such as financial aid to assist with college access and workplace savings plans to promote retirement security. Americans are best served when these programs are easy to access and when program choices and information are presented clearly. When programs are designed without these considerations in mind, Americans can incur real consequences. One behavioral science study found, for example, that a complex application process for college financial aid not only decreased applications for aid, but also led some students to delay or forgo going to college altogether.
Behavioral science insights—research insights about how people make decisions—not only identify aspects of programs that can act as barriers to engagement, but also provide policymakers with insight into how those barriers can be removed through commonsense steps, such as simplifying communications and making choices more clear. That same study on financial aid found that streamlining the process of applying—by providing families with assistance and enabling families to automatically fill parts of the application using information from their tax return—increased the rates of both aid applications and college enrollment.
When these insights are used to improve government, the returns can be significant. For instance, the Federal Government applied behavioral science insights to simplify the process of applying for Federal student aid and has made college more accessible to millions of American families. Similarly, the Pension Protection Act of 2006, which codified the practice of automatically enrolling workers into retirement savings plans, is based on behavioral economics research showing that switching from an opt-in to an opt-out enrollment system dramatically increases participation rates. Since the implementation of this policy, automatic enrollment and automatic escalation have led to billions of dollars in additional savings by Americans.
More Details on Today’s Announcements
Today, President Obama signed an Executive Order that directs Federal agencies to use behavioral science insights to better serve the American people. The Executive Order directs Federal agencies to identify programs in which applying behavioral science insights can yield substantial improvements; develop strategies for applying behavioral science insights to programs, and, where possible, for rigorously testing and evaluating the impact of these insights; recruit behavioral science experts to join the Federal Government; and strengthen agency relationships with the research community.
The Executive Order directs Federal agencies to take action in four areas in which prior research and practice indicate that behavioral science insights can play an especially strong role in program outcomes:
- Streamlining access to programs: Agencies should look for opportunities to help qualifying individuals, families, and businesses access programs and benefits by streamlining processes that may otherwise limit participation.
- Improving the presentation of information: Agencies should look for opportunities to improve how the government presents information to consumers, borrowers, and program beneficiaries by giving greater consideration to ways in which information format, timing, and medium can affect understanding.
- Structuring choices carefully: Where programs and policies offer choices, agencies should carefully consider how the presentation and structure of those choices, including default settings and the number and arrangement of options, can empower participants to make the best choices for themselves and their families.
- Considering a full range of incentives: Where policies create incentives to take specific actions, such as saving for retirement, agencies should consider how the frequency, presentation, and labeling of benefits, tax credits, and other incentives can more effectively and efficiently promote those actions, with a specific focus on opportunities to use nonfinancial incentives.
The Executive Order also formally establishes the Social and Behavioral Sciences Team (SBST), a group of experts in applied behavioral science that translates findings and methods from the social and behavioral sciences into improvements in Federal policies and programs for the benefit of the American people. The SBST is chaired by the White House Office of Science and Technology Policy (OSTP) and represents a dozen member agencies across the Federal Government, as well as offices within the Executive Office of the President. SBST also receives critical support from the General Services Administration. The Executive Order charges SBST with providing advice and policy guidance to Federal agencies in support of the order….(More)”
The World of Indicators: The Making of Governmental Knowledge through Quantification
New Book by Richard Rottenburg et al: “The twenty-first century has seen a further dramatic increase in the use of quantitative knowledge for governing social life after its explosion in the 1980s. Indicators and rankings play an increasing role in the way governmental and non-governmental organizations distribute attention, make decisions, and allocate scarce resources. Quantitative knowledge promises to be more objective and straightforward as well as more transparent and open for public debate than qualitative knowledge, thus producing more democratic decision-making. However, we know little about the social processes through which this knowledge is constituted nor its effects. Understanding how such numeric knowledge is produced and used is increasingly important as proliferating technologies of quantification alter modes of knowing in subtle and often unrecognized ways. This book explores the implications of the global multiplication of indicators as a specific technology of numeric knowledge production used in governance. (More)”
The Merit Principle in Crisis
Commentary in Governance: “In the United States, the presidential race is heating up, and one result is an increasing number of assaults on century-old ideas about the merit-based civil service. “The merit principle is under fierce attack,” says Donald Kettl, in a new commentary for Governance. Kettl outlines five “tough questions” that are raised by attacks on the civil service system — and says that the US research community “has been largely asleep at the switch” on all of them. Within major public policy schools, courses on the public service have been “pushed to the side.” A century ago, American academics helped to build the American state. Kettl warns that “scholarly neglect in the 2000s could undermine it.” Read the commentary.
Inside the Nudge Unit: How small changes can make a big difference
Book by David Halpern: “Every day we make countless decisions, from the small, mundane things to tackling life’s big questions, but we don’t always make the right choices.
Behavioural scientist Dr David Halpern heads up Number 10’s ‘Nudge Unit’, the world’s first government institution that uses behavioural economics to examine and influence human behaviour, to ‘nudge’ us into making better decisions. Seemingly small and subtle solutions have led to huge improvements across tax, healthcare, pensions, employment, crime reduction, energy conservation and economic growth.
Adding a crucial line to a tax reminder brought forward millions in extra revenue; refocusing the questions asked at the job centre helped an extra 10 per cent of people come off their benefits and back into work; prompting people to become organ donors while paying for their car tax added an extra 100,000 donors to the register in a single year.
After two years and dozens of experiments in behavioural science, the results are undeniable. And now David Halpern and the Nudge Unit will help you to make better choices and improve your life…(More)”