Why its Time for a New Approach to Civic Tech


Article by Anthony Zacharzewski: “…It’s true that there has been some recent innovation around this theme, including tools designed to support audio and video-based deliberation…However, the needs of modern participation and democracy are changing in a far more fundamental way, and the civic tech field needs to do more to keep pace.

For years, civic tech has focused on the things that digital tools do well – data, numbers, and text. It has often emphasised written comments, voting ideas up and down, and the statistical analysis of responses. And perhaps most tellingly, it has focused on single events, whether participatory budgeting processes or major events such as the Conference on the Future of Europe. 

Many of these approaches are essentially digitised versions of physical processes, but we are starting to realise now that one-off processes are not enough. Rather, civic tech tools need to bring people into longer-term conversations, with wider participation. 

This is where the next generation of civic tech tools needs to focus. 

Today, it is easy for a participant in a participatory budgeting process to use a polished digital interface to suggest an idea or to vote.

However, nothing on these platforms enables people to stay in the democratic conversation once they have had their say, to stay informed on the issues in their area, or to find opportunities to participate elsewhere. Even platforms such as Decidim and Consul, which allow people to participate in multiple different processes, still have a fundamentally process- and discussion-based model…(More)”

Protecting Children in Cyberconflicts


Paper by Eleonore Pauwels: “Just as digital technologies have transformed myriad aspects of daily life, they are now transforming war, politics and the social fabric.

This rapid analysis examines the ways in which cyberconflict adversely affects children and offers actions that could strengthen safeguards to protect them.

Cyberconflict can impact children directly or indirectly. Harms range from direct targeting for influence and recruitment into armed forces and armed groups, to personal data manipulation and theft, to cyber attacks on infrastructure across sectors critical to child well-being such as education and health facilities.

Many experts believe that the combination of existing international humanitarian law, international criminal law, human rights law, and child rights law is adequate to address the emerging issues posed by cyberconflict. Nevertheless, several key challenges persist. Attribution of cyber attacks to specific actors and ensuring accountability has proven challenging, particularly in the so-called grey zone between war and peace.

There is an urgent need to clarify how child rights apply in the digital space and for Member States to place these rights at the centre of regulatory frameworks and legislation on new technologies…(More)”.

14 tech-based innovations tackle youth mental health challenges


Blog by Elisha London and Anna Huber: “Depression, anxiety and behavioural conditions are the leading cause of illness for young people and suicide is the fourth most prevalent cause of death amongst 15- to 19-year-olds. Meanwhile, around 50 per cent of mental health conditions begin by the age 14 and 75 per cent by age 24. So, if youth mental health challenges and their environmental factors aren’t addressed, they extend into adulthood. Conversely, having good mental health means being better able to cope, connect and function, leading to more fulfilling and productive lives…

The Uplink Youth Mental Health Challenge by the World Economic Forum sought to identify some of the leading innovations around the world working to address these transformational needs, especially those led by young people themselves….

Here are the top 14 innovators selected:

1. Attensi and Dr. Raknes have developed the learning simulation Helping Hand, with the aim of preventing mental health disorders in adolescents. The game takes players through a series of life-like scenarios to reinforce positive decision-making, facilitate talking about feelings and thoughts, helping others master challenges and asking for help when needed.

2. Neolth Inc. offers a range of activities to help teens build coping skills and learn about mental health. Upon sign up, its proprietary algorithm matches teens with content personalized for their health needs, such as educational videos by clinicians and stigma-reducing content about lived experiences by teens.

3. Onkout connects a culturally relevant and unique trauma-informed, collective mental health peer support program to a virtual business training program, and the financial tools to improve young people’s lives. It supports young people in conflict-affected countries to be able to access services that are currently not available

4. Opa Mind has developed a “Voice Driven” support platform for people who struggle with emotional & mental health pressures. Opa Mind’s voice input system can listen and display various emotional based metrics, vocal biomarkers and supports, enabling individuals to undertake actionable follow-up steps in order to improve health and wellbeing.

5. OPTT, together with Curatio, offer an online psychotherapy tool to provide a technology-embedded, peer-to-peer social network for improved health outcomes. They allow mental wellness content producers, mental health teams, local health providers, and communities to work together to offer solutions proactively to their community members.

6. Renewal International Trust developed Positive Konnections (PK), a mobile application with a mental health intervention for young people with HIV that is designed to counter effects of stigma and help them access services privately or anonymously. The PK model uses creative narrative therapy techniques delivered on an accessible, youth-friendly platform…(More)”

Digital Wallets and Migration Policy: A Critical Intersection


Report by the German Marshall Fund: “A range of international bodies have recently begun experimenting with digital wallets. Digital wallets take many forms but are typically mobile phone-based systems that enable people to make electronic transactions and/or share identity credentials. In cross-border and migration contexts, digital wallets promise to have wide ranging implications for global governance, especially in identity management and finance. Aid organizations, governments, technology companies, and other interested parties are testing digital wallet projects that either target, or incidentally affect, migrants and refugees along with mainstream citizens.

A pertinent example is Ukraine’s Diia wallet. Precipitated by the COVID-19 pandemic and the reliance on digital systems for governance, the Ukrainian government launched the Diia wallet in 2020. Diia provides Ukrainians with a centralized, digital platform for storing, managing, and sharing official credentials such as vaccination records, insurance documents, passports, ID cards, and licenses.  Through the Diia mobile application, Ukrainian people can engage with the government to update residence or driving license information, pay taxes, or access benefits, among other uses.

In early 2022, Russia’s war on Ukraine prompted the mass displacement of Ukrainian refugees. Key government infrastructures have been and continue to be targeted, compromised, and/or destroyed by Russian forces. Some Ukrainians have lost access to their devices, network connections, and digital ID documents in the Diia wallet (see Figure 1). However, others are using the wallet to access vital assistance. Internally displaced people are receiving monthly aid to cover living expenses; refugees are using Diia to donate to the army, report on enemy troops, and access TV and radio. The Diia wallet is a key example of a mainstream digital wallet system being stress tested in circumstances of political conflict and displacement. It illustrates the urgent need to investigate the implications of national digital wallet systems for governments and people in crisis:

  • Does the digital wallet infrastructure support the secure continuation of government services and assistance?
  • Do digital wallets boost the resilience of internally displaced people and refugees rebuilding their lives across borders, including marginalized groups?
  • What are the risks of a digital wallet system, and how are they playing out in conditions of mass displacement?…(More)”.

The digitalisation of social protection before and since the onset of Covid-19: opportunities, challenges and lessons


Paper by the Overseas Development Institute: “…discusses the main opportunities and challenges associated with digital social protection, drawing on trends pre-Covid and since the onset of the pandemic. It offers eight lessons to help social protection actors capitalise on technology’s potential in a risk-sensitive manner.

  • The response to Covid-19 accelerated the trend of increasing digitalisation of social protection delivery.
  • Studies from before and during the pandemic suggest that well-used technology holds potential to enhance provision for some service users, and played a notable role in rapid social protection expansion during Covid-19. It may also help reduce leakage or inclusion errors, lower costs and support improvements in programme design.
  • However, unless designed and implemented with careful mitigating measures, digitalisation may in some cases do more harm than good. Key concerns relate to potential risks and challenges of exclusion, protection and privacy violations, ‘technosolutionism’ and obscured transparency and accountability.
  • Ultimately, technology is a tool, and its outcomes depend on the needs it is expected to meet, the goals it is deployed to pursue, and the specific ways in which it is designed and implemented…(More)”.

Technology is Not Neutral: A Short Guide to Technology Ethics


Book by Stephanie Hare: “It seems that just about every new technology that we bring to bear on improving our lives brings with it some downside, side effect or unintended consequence.

These issues can pose very real and growing ethical problems for all of us. For example, automated facial recognition can make life easier and safer for us – but it also poses huge issues with regard to privacy, ownership of data and even identity theft. How do we understand and frame these debates, and work out strategies at personal and governmental levels?

Technology Is Not Neutral: A Short Guide to Technology Ethics addresses one of today’s most pressing problems: how to create and use tools and technologies to maximize benefits and minimize harms? Drawing on the author’s experience as a technologist, political risk analyst and historian, the book offers a practical and cross-disciplinary approach that will inspire anyone creating, investing in or regulating technology, and it will empower all readers to better hold technology to account…(More)”.

It’s in Everyone’s Interest to Sustain our Open Digital Future


Article by Govind Shivkumar and Alex Krasodomski-Jones: “…Omidyar Network was proud to support the creation of “The Open Road,” a new report by our partners at Demos that vividly highlights the many dangers facing open infrastructure — and lays out a clear and achievable path to securing its sustainable future. In short, the report urges philanthropies to take concrete steps, with significant funding, to bolster open-source software and open standards, and the people who keep the infrastructure working.

The value of open-source code and the movement behind it

Everything from hospitals and banks to social media and messaging platforms run on open-source software; that is, mostly free “source code” that anyone can inspect, modify, and enhance to build their own digital applications. In complement, open standards — like HTML, a common way of coding a website — help facilitate interoperability and data exchanges between different products or services. Both of these “encourage a decentralized community of developers to collaborate on projects and jointly benefit from the resulting software”.

A secure, open technology system is immensely valuable to companies and governments. It facilitates connections between their technologies and other systems, which increases the value of their tools; it is easy to adopt and make changes; and it avoids the pitfalls of reinventing the wheel or reinvesting resources. Because of that vast flexibility, developers and engineers can innovate for the user’s needs faster and more cost-effectively, giving the public a meaningful choice of which interconnected apps, devices, technologies they want to use.

“More openness means more innovation. More transparency means more scrutiny, which means fewer overlooked security vulnerabilities. Openness favors the development of ‘good technology,’ which embeds privacy, security, and other protections in its design.”

The challenges facing open infrastructure

The ecosystem is vast and acutely vulnerable. Period catastrophes like the Heartbleed bug which was exposed in 2014, and later security flaws, such as log4shell and log4J, threatened millions of digital applications worldwide. Other weaknesses are simply the result of neglect and lack of proper investment and upkeep. When security vulnerabilities cause cracks in the infrastructure, allowing malicious actors to wreak havoc, the startled world briefly takes notice…(More)”

Imagining Governance for Emerging Technologies


Essay by Debra J.H. Mathews, Rachel Fabi and Anaeze C. Offodile: “…How should such technologies be regulated and governed? It is increasingly clear that past governance structures and strategies are not up to the task. What these technologies require is a new governance approach that accounts for their interdisciplinary impacts and potential for both good and ill at both the individual and societal level. 

To help lay the groundwork for a novel governance framework that will enable policymakers to better understand these technologies’ cross-sectoral footprint and anticipate and address the social, legal, ethical, and governance issues they raise, our team worked under the auspices of the National Academy of Medicine’s Committee on Emerging Science, Technology, and Innovation in health and medicine (CESTI) to develop an analytical approach to technology impacts and governance. The approach is grounded in detailed case studies—including the vignettes about Robyn and Liam—which have informed the development of a set of guiding principles (see sidebar).

Based on careful analysis of past governance, these case studies also contain a plausible vision of what might happen in the future. They illuminate ethical issues and help reveal governance tools and choices that could be crucial to delivering social benefits and reducing or avoiding harms. We believe that the approach taken by the committee will be widely applicable to considering the governance of emerging health technologies. Our methodology and process, as we describe here, may also be useful to a range of stakeholders involved in governance issues like these…(More)”.

How harmful is social media?


Gideon Lewis-Kraus in The New Yorker: “In April, the social psychologist Jonathan Haidt published an essay in The Atlantic in which he sought to explain, as the piece’s title had it, “Why the Past 10 Years of American Life Have Been Uniquely Stupid.” Anyone familiar with Haidt’s work in the past half decade could have anticipated his answer: social media. Although Haidt concedes that political polarization and factional enmity long predate the rise of the platforms, and that there are plenty of other factors involved, he believes that the tools of virality—Facebook’s Like and Share buttons, Twitter’s Retweet function—have algorithmically and irrevocably corroded public life. He has determined that a great historical discontinuity can be dated with some precision to the period between 2010 and 2014, when these features became widely available on phones….

After Haidt’s piece was published, the Google Doc—“Social Media and Political Dysfunction: A Collaborative Review”—was made available to the public. Comments piled up, and a new section was added, at the end, to include a miscellany of Twitter threads and Substack essays that appeared in response to Haidt’s interpretation of the evidence. Some colleagues and kibbitzers agreed with Haidt. But others, though they might have shared his basic intuition that something in our experience of social media was amiss, drew upon the same data set to reach less definitive conclusions, or even mildly contradictory ones. Even after the initial flurry of responses to Haidt’s article disappeared into social-media memory, the document, insofar as it captured the state of the social-media debate, remained a lively artifact.

Near the end of the collaborative project’s introduction, the authors warn, “We caution readers not to simply add up the number of studies on each side and declare one side the winner.” The document runs to more than a hundred and fifty pages, and for each question there are affirmative and dissenting studies, as well as some that indicate mixed results. According to one paper, “Political expressions on social media and the online forum were found to (a) reinforce the expressers’ partisan thought process and (b) harden their pre-existing political preferences,” but, according to another, which used data collected during the 2016 election, “Over the course of the campaign, we found media use and attitudes remained relatively stable. Our results also showed that Facebook news use was related to modest over-time spiral of depolarization. Furthermore, we found that people who use Facebook for news were more likely to view both pro- and counter-attitudinal news in each wave. Our results indicated that counter-attitudinal exposure increased over time, which resulted in depolarization.” If results like these seem incompatible, a perplexed reader is given recourse to a study that says, “Our findings indicate that political polarization on social media cannot be conceptualized as a unified phenomenon, as there are significant cross-platform differences.”…(More)”.

The Sky’s Not The Limit: How Lower-Income Cities Can Leverage Drones


Report by UNDP: “Unmanned aerial vehicles (UAVs) are playing an important role in last-mile service delivery around the world. However, COVID-19 has highlighted a potentially broader role that UAVs could play – in cities. Higher-income cities are exploring the technology, but there is little documentation of use cases or potential initiatives in a development context. This report provides practical and applied guidance to lower-income cities looking to explore how drones can support key urban objectives…(More)”.